Ford Escape (2024 year). Manual in english - page 11

Transport Canada Contact Information

http://tc.canada.ca/recalls

Website
(English)

http://tc.canada.ca/rappels

Website
(French)

1-800-333-0510

Phone

Ford of Canada Contact Information

www.ford.ca

Website

1-800-565-3673

Phone

344

Customer Assistance

FUSE PRECAUTIONS

WARNING: 

Always disconnect the

battery before servicing high current
fuses.

WARNING: 

To reduce risk of

electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs.

WARNING: 

Always replace a fuse

with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.

UNDER HOOD FUSE BOX

LOCATING THE UNDER HOOD

FUSE BOX

E334436

ACCESSING THE UNDER HOOD
FUSE BOX

E253688

1.

Pull the latch toward you and remove
the top cover.

E253689

2

3

2. Pull the connector lever upward.

3. Pull the connector upward to remove

it.

345

Fuses

E253693

4. Pull both latches toward you and

remove the fuse box.

5. Turn the fuse box over and open the

lid.

IDENTIFYING THE FUSES IN THE UNDER HOOD FUSE BOX

E292669

346

Fuses

Protected Component

Fuse Rating

Fuse Location

Not used.

—

1

Not used.

—

2

Not used.

—

3

Supplemental heater (gas).

60 A

4

Supplemental heater (gas).

40 A

5

Supplemental heater (gas).

40 A

6

Not used.

—

7

Not used.

—

8

Not used.

—

9

Starter motor.

30 A

10

Powertrain control module.

15 A

11

Powertrain control module.

15 A

12

Powertrain control module.

15 A

13

Powertrain control module.

15 A

14

Not used.

—

15

Not used.

—

16

Not used.

—

17

Powertrain control module.

10 A

18

Anti-lock brake system
module.

10 A

19

Not used.

—

20

Not used (spare).

5 A

21

Battery electronic control
module (hybrid electric
vehicle).

5 A

22

Charge port light ring (plug-
in hybrid electric vehicle).

5 A

23

Amplifier.

20 A

24

347

Fuses

Protected Component

Fuse Rating

Fuse Location

Not used.

—

25

Not used.

—

26

Not used.

—

27

Brake on-off switch.

10 A

28

Powertrain control module
(hybrid electric vehicle).

5 A

29

Electronic stability control
(gas).

10 A

30

Transmission oil pump
(hybrid electric vehicle).

Electronic power assist
steering.

5 A

31

Body control module.

30 A

32

Front parking aid camera.

20 A

33

Rear view camera.
Blind spot information
system.
Adaptive cruise control.

Not used (spare).

10 A

34

Heated steering wheel.

15 A

35

Powertrain control module
(hybrid electric vehicle).

10 A

36

Horn.

20 A

37

Blower motor.

40 A

38

Not used.

—

39

Not used.

—

40

Amplifier.

20 A

41

Driver power seat.

30 A

42

Electric water pump (hybrid
electric vehicle).

50 A

43

Trailer tow module.

40 A

44

348

Fuses

Protected Component

Fuse Rating

Fuse Location

Passenger power seat.

30 A

45

Not used (spare).

20 A

46

Heated seats.

20 A

47

Anti-lock brake control
valves.

40 A

48

Anti-lock brake control
pump.

60 A

49

Cooling fan.

60 A

50

Moonroof.

30 A

51

DC/DC converter (hybrid
electric vehicle).

5 A

52

Battery charge control
module (hybrid electric
vehicle).

10 A

53

Not used.

—

54

Not used.

—

55

Not used.

—

56

Data link connector.

10 A

57

Auxiliary power distribution
box (hybrid electric vehicle).

40 A

58

Body control module.

40 A

59

USB smart charger.

5 A

60

Rear cargo power point.

20 A

61

Not used.

—

62

Not used (spare).

30 A

63

Power liftgate.

30 A

64

Not used.

—

65

Not used.

—

66

Not used.

—

67

349

Fuses

Protected Component

Fuse Rating

Fuse Location

Mass air flow and intake air
temperature sensor (gas).

5 A

68

Port fuel injectors.

15 A

69

Rear console power point.

20 A

70

Media bin power point.

20 A

71

Rear window wiper.

20 A

72

Rear window washer pump.

Not used.

—

73

Windshield wiper motor.

30 A

74

Heated exterior mirrors.

10 A

75

Heated backlight.

30 A

76

Not used.

—

77

Air conditioning clutch.

10 A

78

Not used.

—

79

Fuel pump.

20 A

80

Not used.

—

81

Power inverter.

40 A

82

Not used.

—

83

Driveline control module.

40 A

84

Rain sensor.

5 A

85

Not used.

—

86

Not used.

—

87

Not used.

—

88

350

Fuses

BODY CONTROL MODULE
FUSE BOX

LOCATING THE BODY CONTROL
MODULE FUSE BOX

E329070

ACCESSING THE BODY CONTROL
MODULE FUSE BOX

E329071

IDENTIFYING THE FUSES IN THE BODY CONTROL MODULE FUSE BOX

E293328

Protected Component

Fuse Rating

Fuse Location

Not used (spare).

5 A

1

Not used (spare).

5 A

2

Not used (spare).

10 A

3

351

Fuses

Protected Component

Fuse Rating

Fuse Location

Integrated control panel.
Gateway module.

10 A

4

Lock.

20 A

5

Unlock.

Moonroof.

10 A

6

Passenger door module.

30 A

7

All-Wheel Drive module.

5 A

8

Electrochromatic mirror.

5 A

9

Extended power module.

10 A

10

Power liftgate.

5 A

11

Telematics control unit
module.

Keyless keypad switch.

5 A

12

Driver door unlock.

15 A

13

Driver door module.

30 A

14

Extended power module.

15 A

15

Not used (spare).

15 A

16

SYNC.

15 A

17

Radio transceiver module.

Wireless accessory charging
module.

7.5 A

18

Headlamp switch pack.

7.5 A

19

Not used (spare).

10 A

20

Climate control.

7.5 A

21

E-shifter module.
Ignition switch.

Instrument cluster.

7.5 A

22

Steering column control
module.

352

Fuses

Protected Component

Fuse Rating

Fuse Location

Audio unit.

20 A

23

Not used (spare).

20 A

24

Power windows.

30 A

25

Exterior mirrors.

IDENTIFYING FUSE TYPES

E267379

Micro 2.

A

Micro 3.

B

Maxi.

C

Mini.

D

M Case.

E

J Case.

F

J Case Low Profile.

G

Slotted M Case.

H

FUSES – TROUBLESHOOTING

FUSES – FREQUENTLY ASKED
QUESTIONS

When do I need to check a fuse?

•

If electrical components in the vehicle
are not working.

When do I need to replace a fuse?

•

If a fuse has blown.

How do I identify a blown fuse?

•

You can identify a blown fuse by a
broken wire within the fuse.

353

Fuses

MAINTENANCE PRECAUTIONS

Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.

If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service.  Check your
warranty information to find out which
parts and services are covered.

Use only recommended fluids and service
parts conforming to specifications.  See

Capacities and Specifications

 (page

412).

If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
•

Component damage not covered by
the vehicle Warranty.

•

Longer engine cranking periods.

•

Increased emission levels.

•

Reduced engine performance.

•

Reduced fuel economy.

•

Reduced brake performance.

OPENING AND CLOSING THE
HOOD

Opening the Hood

E263274

1.

Open the left-hand front door.

2. Fully pull the hood release lever and

let it completely retract.

Note:

This action releases the hood latch.

3. Fully pull the hood release lever for a

second time.

Note:

This action fully releases the hood.

4. Open the hood.

Note:

There is no secondary hood release

under the hood.

354

Maintenance

E193263

5. Support the hood with the strut.

Closing the Hood

WARNING: 

Make sure that you fully

latch the hood before driving. Failure to
follow this instruction could result in
personal injury or death.

1.

Remove the strut from the catch and
secure it correctly in the clip.

2. Lower the hood and allow it to drop

under its own weight for the last
10–14 in (25–35 cm).

Warning Lamps and Indicators

E246598

This lamp illuminates when the
ignition is on and the hood is not
completely closed.

Information Messages

Action

Message

Stop your vehicle as soon as it is safe to do so and
close the hood.

Hood Ajar

355

Maintenance

UNDER HOOD OVERVIEW - 1.5L ECOBOOST™

A

B

C

D

E

F

G

H

E388769

Windshield washer fluid. See 

Adding Washer Fluid

 (page 88).

A

Engine coolant reservoir. See 

Checking the Coolant Level

 (page 364).

B

Engine oil filler cap. See 

Adding Engine Oil

 (page 359).

C

Engine oil dipstick. See 

Engine Oil Dipstick Overview

 (page 359).

D

Brake fluid reservoir. See 

Checking the Brake Fluid

 (page 223).

E

Battery. See 

Changing the 12V Battery

 (page 368).

F

Engine compartment fuse box. See 

Fuses

 (page 345).

G

Air filter assembly.  See 

Changing the Engine Air Filter

 (page 360).

H

356

Maintenance

UNDER HOOD OVERVIEW - 2.0L ECOBOOST™

E369111

Windshield washer fluid reservoir  See 

Adding Washer Fluid

 (page 88).

A

Engine coolant reservoir.  See 

Checking the Coolant Level

 (page 364).

B

Engine oil dipstick.  See 

Engine Oil Dipstick Overview

 (page 359).

C

Engine oil filler cap.  See 

Adding Engine Oil

 (page 359).

D

Air filter assembly.  See 

Changing the Engine Air Filter

 (page 361).

E

Brake fluid reservoir.  See 

Checking the Brake Fluid

 (page 223).

F

Battery.  See 

Changing the 12V Battery

 (page 368).

G

Engine compartment fuse box.  See 

Fuses

 (page 345).

H

357

Maintenance

UNDER HOOD OVERVIEW - 2.5L DURATEC, FULL HYBRID
ELECTRIC VEHICLE (FHEV)/PLUG-IN HYBRID ELECTRIC VEHICLE
(PHEV)

E337414

Windshield washer fluid reservoir: See 

Adding Washer Fluid

 (page 88).

A

Low temperature coolant cap:  See 

Checking the Coolant Level

 (page 364).

B

High temperature coolant cap:  See 

Checking the Coolant Level

 (page 364).

C

Engine oil filler cap: See 

Adding Engine Oil

 (page 359).

D

Engine oil dipstick:  See 

Engine Oil Dipstick Overview

 (page 359).

E

Brake fluid reservoir: See 

Checking the Brake Fluid

 (page 223).

F

Power distribution box: See 

Under Hood Fuse Box

 (page 346).

G

Air filter assembly: See 

Changing the Engine Air Filter

 (page 363).

H

358

Maintenance

ENGINE OIL

ENGINE OIL DIPSTICK OVERVIEW

E225040

Minimum.

A

Fill Level.

B

Maximum.

C

CHECKING THE ENGINE OIL LEVEL

1.

Make sure that your vehicle is on level
ground.

2. Check the oil level before starting the

engine, or switch the engine off after
warm up and wait 15 minutes for the
oil to drain into the oil pan.

Note:

Checking the oil level too soon could

result in an inaccurate reading.

3. Remove the dipstick and wipe it with

a clean, lint-free cloth.

4. Reinstall the dipstick and make sure it

is fully seated.

5. Remove the dipstick again to check the

oil level.

Note:

Read both sides of the dipstick and

use the lowest oil level as the correct
reading.

Note:

 If the oil level is between the

maximum and minimum marks, the oil level
is acceptable.  Do not add oil.

6. If the oil level is at the minimum mark,

immediately add oil.

7.

Reinstall the dipstick. Make sure it is
fully seated.

Note:

The oil consumption of new engines

reaches its normal level after approximately
3,000 mi (5,000 km).

Note:

Increases in oil level can occur from

frequent short trips that do not allow the
engine to get to operating temperature, as
well as frequent idling or low speed driving
for long periods of time.

Note:

If oil levels are continuously noted

above the maximum mark, have your vehicle
checked as soon as possible.

ADDING ENGINE OIL

WARNING: 

Do not remove the filler

cap when the engine is running.

WARNING: 

Do not add engine oil

when the engine is hot. Failure to follow
this instruction could result in personal
injury.

Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that the
vehicle warranty may not cover.

1.

Clean the area surrounding the engine
oil filler cap before you remove it.

2. Remove the engine oil filler cap.

3. Add engine oil that meets our

specifications.  See 

Capacities and

Specifications

 (page 412).

359

Maintenance

4. Reinstall the engine oil filler cap.  Turn

it clockwise until you feel a strong
resistance.

Note:

 Do not add oil further than the

maximum mark.  Oil levels above the
maximum mark may cause engine damage.

Note:

Immediately soak up any oil spillage

with an absorbent cloth.

RESETTING THE INTELLIGENT OIL
LIFE MONITOR - VEHICLES WITH:
8 INCH INSTRUMENT CLUSTER
DISPLAY SCREEN

Only reset the oil life monitoring system
after changing the engine oil and oil filter.

1.

Press the menu button on the steering
wheel to enter the instrument cluster
display main menu.

2. Select 

Vehicle Maintenance

.

3. Select 

Oil Life

.

4. Press and hold the 

OK

 button until the

system reset confirmation appears.

RESETTING THE INTELLIGENT OIL
LIFE MONITOR - VEHICLES WITH:
12.3 INCH INSTRUMENT CLUSTER
DISPLAY SCREEN

Only reset the oil life monitoring system
after changing the engine oil and oil filter.

1.

Press the menu button on the steering
wheel to enter the instrument cluster
display main menu.

2. Select 

Vehicle Maintenance

.

3. Select 

Oil Life

.

4. Press and hold the 

OK

 button until the

system reset confirmation appears.

ENGINE AIR FILTER

CHANGING THE ENGINE AIR
FILTER - 1.5L ECOBOOST™

WARNING: 

To reduce the risk of

vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.

Change the air filter element at the proper
intervals.

When changing the air filter element, use
only the air filter element listed.  See

Motorcraft Parts

 (page 415).

Note:

Failure to use the correct air filter

element could result in severe engine
damage that the vehicle warranty may not
cover.

Note:

When servicing the air filter, do not

allow foreign material to enter the air
induction system. The engine is susceptible
to damage from even small particles.

1

2

E389431

1.

Use a screwdriver to loosen the clamp.

2. Disconnect the connector.

360

Maintenance

E389432

3. Use a screwdriver to unfasten the five

screws.

Note:

The screws remain in the air filter

housing cover.

4. Remove air filter housing cover.

5. Remove the air filter element.

6. Wipe any dirt or debris from the air filter

housing.

Note:

Make sure no dirt gets in the engine

and you have a good seal.

7.

Install a new air filter element.

Note:

Be careful not to crimp the filter

element edges between the air filter housing
and cover. This could cause filter damage
and allow unfiltered air to enter the engine
if it is not properly seated.

8. To install, reverse the removal

procedure.

CHANGING THE ENGINE AIR
FILTER - 2.0L ECOBOOST™

WARNING: 

To reduce the risk of

vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.

Change the air filter element at the proper
intervals.

When changing the air filter element, use
only the air filter element listed.  See

Motorcraft Parts

 (page 415).

Note:

Failure to use the correct air filter

element could result in severe engine
damage that the vehicle warranty may not
cover.

Note:

 When servicing the air filter, do not

allow foreign material to enter the air
induction system.  The engine is susceptible
to damage from even small particles.

361

Maintenance

E369109

1.

Loosen the clamp.

2. Disconnect the connector.

3. Release the two clips securing the

airbox cover to the housing.

4. Lift up on the airbox cover.

5. Remove the air filter element from the

housing.

6. Wipe any dirt or debris from the

housing.

Note:

Do not allow dirt or debris to enter

the air filter housing and make sure you have
a good seal.

7.

Install the new air filter element.

Note:

Be careful not to crimp the air filter

element edges between the housing and
cover. This can cause filter damage and
allow unfiltered air to enter the engine if not
properly seated.

8. Install the airbox cover back into the

housing. Make sure that all four cover
fingers are seated in their
corresponding housing windows. Press
down with your right hand on the
flexible tube, while pulling back on the
housing bracket with your left hand.

9. Reverse Steps 3, 2 and 1. Make sure the

clamp joint is fully seated.

362

Maintenance

CHANGING THE ENGINE AIR
FILTER - 2.5L DURATEC, FULL
HYBRID ELECTRIC VEHICLE
(FHEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)

WARNING: 

To reduce the risk of

vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.

When changing the air filter element, use
only parts that meet or exceed our
specifications.

Change the air filter element at the proper
interval.  See 

Scheduled Maintenance

(page 465).

Note:

If you do not use the correct air filter

element, your vehicle warranty could be
void.

E408440

1.

Using a screwdriver, loosen the clamp
on air filter housing cover.

2. Gently pull the boot back away from

the air filter housing cover.

3. Release the two clips on the front from

the air filter housing cover.

4. Remove air filter housing cover.

Note:

Take care to avoid damage when

releasing the rear pins from the air filter
housing.

5. Remove the air filter element from the

air filter housing.

6. Wipe any dirt or debris from the air filter

housing assembly to make sure no dirt
gets in the engine and to make sure you
have a good seal.

E408441

7.

Install a new air filter element.  Be
careful not to crimp the filter element
edges between the air filter housing
and cover.  This could cause filter
damage and allow unfiltered air to
enter the engine if it is not properly
seated.

8. Install the air filter housing cover.

Note:

Take care to avoid damage when

inserting the rear pins into the air filter
housing.

9. Engage the clips to secure the air filter

housing cover to the air filter housing.

10.

Reconnect the boot to the air filter
housing cover and tighten securely.

363

Maintenance

COOLANT

CHECKING THE COOLANT LEVEL

WARNING: 

Do not remove the

coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.

WARNING: 

To reduce the risk of

personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly.

When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information.

Note:

Make sure that the coolant level is

between the 

MIN

 and the 

MAX

 marks on

the coolant reservoir.

Note:

 Coolant expands when it is hot.  The

level may extend beyond the 

MAX

 mark.

This is normal.

Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.

ADDING COOLANT

WARNING: 

Do not add coolant

when the vehicle is on or the cooling
system is hot. Failure to follow this
instruction could result in personal injury.

WARNING: 

Do not remove the

coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.

WARNING: 

Do not allow the fluid

to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician.

WARNING: 

Do not put coolant in

the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.

WARNING: 

Do not add coolant

further than the 

MAX

 mark.

Note:

 Do not use stop leak pellets, cooling

system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems.  Resulting
component damage may not be covered by
the vehicle Warranty.

Note:

Automotive fluids are not

interchangeable.

364

Maintenance

It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system.  See 

Capacities and

Specifications

 (page 412).  Do not mix

different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.

Note:

If prediluted coolant is not available,

use the approved concentrated coolant
diluting it to 50/50 with deionised or
distilled water.  See 

Capacities and

Specifications

 (page 412).  Using water that

has not been deionised may contribute to
deposit formation, corrosion and plugging
of the small cooling system passageways.

Note:

 Coolants marketed for all makes and

models may not be approved to our
specifications and may cause damage to
the cooling system.  Resulting component
damage may not be covered by the vehicle
Warranty.

If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.

To top up the coolant level do the
following:

1.

Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.

2. Add prediluted coolant approved to

the correct specification.  See

Capacities and Specifications

 (page

412).

3. Add enough prediluted coolant to

reach the correct level.

4. Replace the coolant reservoir cap. Turn

the cap clockwise until it contacts the
hard stop.

5. Check the coolant level in the coolant

reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.

If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.

In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.

Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.

Do not use the following as a coolant
substitute:
•

Alcohol.

•

Methanol.

•

Brine.

•

Any coolant mixed with alcohol or
methanol antifreeze.

Alcohol and other liquids can cause engine
damage from overheating or freezing.

Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.

CHANGING THE COOLANT

For coolant change, see your authorized
dealer.

Changing the coolant is necessary at
specific mileage intervals listed in the
scheduled maintenance information.

365

Maintenance

MANAGING THE COOLANT
TEMPERATURE

If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.

At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.

WARNING: 

To reduce the risk of

crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.

WARNING: 

If you continue to drive

your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.

You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature.  Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place.  The
amount of speed reduction depends on
vehicle loading, grade and outside
temperature.  If this occurs, there is no
need to stop your vehicle.  You can
continue to drive.  See 

Fail-Safe Cooling

(page 333).

The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.

If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:

1.

Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).

2. Leave the engine running until the

coolant temperature gauge needle
returns to the normal position.  If the
temperature does not drop after
several minutes, follow the remaining
steps.

3. Switch the engine off and wait for it to

cool. Check the coolant level.

4. If the coolant level is at or below the

minimum mark, add prediluted coolant
immediately.

5. If the coolant level is normal, restart

the engine and continue.

COOLANT – WARNING LAMPS

E103308

If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone.

E67028

A warning lamp illuminates and
a message may appear in the
information display.

366

Maintenance

COOLANT – INFORMATION MESSAGES

Description and Action

Message

Displays when the engine temperature is

too high. Stop your vehicle as soon as it is

safe to do so, switch the engine off and

allow it to cool. If the problem persists, have

your vehicle checked as soon as possible.

See 

Checking the Coolant Level

 (page

364).

High engine temperature Stop safely

12V BATTERY

12V BATTERY PRECAUTIONS

WARNING: 

Batteries normally

produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation.

WARNING: 

When lifting a

plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners.

WARNING: 

Keep batteries out of

reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.

WARNING: 

Battery posts,

terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm.

Wash your hands

after handling

.

WARNING: 

This vehicle may have

more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage.

367

Maintenance

WARNING: 

For vehicles with

Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.

WHAT IS THE BATTERY
MANAGEMENT SYSTEM

The battery management system monitors
battery conditions and takes actions to
extend battery life.

HOW DOES THE BATTERY
MANAGEMENT SYSTEM WORK

If excessive battery drain is detected, the
system temporarily disables some
electrical systems to protect the battery.

Systems included are:
•

Heated rear window.

•

Heated seats.

•

Climate control.

•

Heated steering wheel.

•

Audio unit.

•

Navigation system.

A message could appear in the information
display to alert you that battery protection
actions are active. This message is only for
notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.

BATTERY MANAGEMENT SYSTEM
LIMITATIONS

After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time, your vehicle must remain
fully locked with the ignition switched off.

Note:

Prior to relearning the battery state

of charge, the battery management system
could temporarily disable some electrical
systems.

Electrical Accessory Installation

To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.

Note:

If you add electrical accessories or

components to the vehicle, it could
adversely affect battery performance and
durability. This could also affect the
performance of other electrical systems in
the vehicle.

CHANGING THE 12V BATTERY -
1.5L ECOBOOST™/2.0L
ECOBOOST™

The battery is in the engine compartment.
See 

Maintenance

 (page 354).

Your vehicle has a maintenance-free
battery.  It does not require additional
water during service.

If the vehicle battery has a cover, make
sure you correctly install it after cleaning
or replacing the battery.

368

Maintenance

For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush.  You can neutralize the
acid with a solution of baking soda and
water.

We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.

Note:

If you only disconnect the negative

battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.

If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.

Removing the Battery

1.

Apply the parking brake and switch the
ignition off.

2. Switch all electrical equipment off, for

example lights and radio.

3. Wait a minimum of two minutes before

disconnecting the battery.

Note:

The engine management system has

a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.

4. Disconnect and isolate the negative

battery cable terminal.

5. Disconnect and isolate the positive

battery cable terminal.

6. Remove the battery securing clamp.

7.

Remove the battery.

If you disconnect or replace the vehicle
battery, you must reset the following
features:
•

Window bounce-back.  See 

Window

Bounce-Back

 (page 98).

•

Clock Settings.

•

Pre-set radio stations.

Replacing the Battery

Note:

Before reconnecting the battery,

make sure the ignition remains switched off.

You must replace the battery with one of
exactly the same specification.

To install, reverse the removal procedure.

Note:

Make sure that you correctly install

the battery terminal covers, battery cover
and battery cable terminals.

CHANGING THE 12V BATTERY -
FULL HYBRID ELECTRIC VEHICLE
(FHEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)

The battery is in the luggage compartment.

Your vehicle has a maintenance-free
battery. It does not require additional water
during service.

If the vehicle battery has a cover, make
sure you correctly install it after cleaning
or replacing the battery.

369

Maintenance

For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.

Note:

If you only disconnect the negative

battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.

If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.

Removing the Battery

1.

Apply the parking brake and switch the
ignition off.

2. Switch all electrical equipment off, for

example lights and radio.

3. Wait a minimum of two minutes before

disconnecting the battery.

Note:

The engine management system has

a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.

4. Remove the battery securing clamp.

5. Disconnect and isolate the negative

battery cable terminal.

6. Disconnect and isolate the positive

battery cable terminal.

7.

Remove the battery.

If you disconnect or replace the vehicle
battery, you must reset the following
features:
•

Window bounce-back.  See 

Resetting

Window Bounce-Back

 (page 99).

•

Clock Settings.

•

Pre-set radio stations.

Replacing the Battery

Note:

Before reconnecting the battery,

make sure the ignition remains switched off.

You must replace the battery with one of
exactly the same specification.

To install, reverse the removal procedure.

Note:

Make sure that you correctly install

the battery terminal covers, battery cover
and battery cable terminals.

RESETTING THE BATTERY
SENSOR

When you install a new battery, reset the
battery sensor by doing the following:

1.

Switch the ignition on, and leave the
engine off.

Note:

Complete Steps 2 and 3 within 10

seconds.

2. Flash the high beam headlamps five

times, ending with the high beams off.

3. Press and release the brake pedal three

times.

The battery warning lamp flashes three
times to confirm that the reset is
successful.

370

Maintenance

RECYCLING AND DISPOSING OF
THE 12V BATTERY

E107998

Make sure that you dispose of
old batteries in an
environmentally friendly way.

Seek advice from your local authority
about recycling old batteries.

CHARGING THE 12V BATTERY -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)

Your vehicle has a high voltage to low
voltage energy transfer feature that keeps
the 12-volt battery charged by the high
voltage battery. If the 12-volt battery level
is low, the high voltage battery transfers
energy to the 12-volt battery when the
vehicle is off.

12-volt battery depletion can still occur if
the high voltage battery state of charge is
low.

Always take care not to deep discharge
the 12-volt battery as it may cause
premature wear.

12V BATTERY –
TROUBLESHOOTING

12V BATTERY – WARNING LAMPS

E67021

If it illuminates while driving, it
indicates a charging system
error. Switch off all unnecessary

electrical equipment and have your vehicle
immediately checked.

12V BATTERY – INFORMATION MESSAGES

Details

Message

The charging system needs servicing. If the warning stays on or

continues to come on, have your vehicle checked as soon as

possible.

Check Charging

System

The charging system needs servicing. If the warning stays on or

continues to come on, have your vehicle checked as soon as

possible.

Charging system

Service soon

The charging system needs servicing.  Have your vehicle immedi-

ately checked.

Charging system

Service now

371

Maintenance

Details

Message

The battery management system determines that the 12V battery

is at a low state of charge. Start the engine to charge the battery

or charge the battery using an aftermarket battery charger. Always
use the vehicle ground point when connecting the negative cable

of the external battery charger. See 

Jump Starting the Vehicle

(page 328).  See 

Jump Starting the Vehicle

 (page 330). This

message clears once you restart your vehicle and the battery state

of charge has recovered. Do not switch on the ignition when a

battery charger is in use to charge the battery.

Battery State of

Charge Low

The battery management system determines that the battery is

at a low state of charge. Turn the ignition off as soon as possible

to protect the battery. This message will clear once the vehicle

has been started and the battery state of charge has recovered.

Turning off unnecessary electrical loads will allow faster battery

state-of-charge recovery.

Turn Power Off To

Save Battery

Displayed when the battery management system detects an

extended low-voltage condition. Various vehicle features will be

disabled to help preserve the battery. Turn off as many of the

electrical loads as soon as possible to improve system voltage. If

the system voltage has recovered, the disabled features will

operate again as normal.

Electrical Power

Saver Active Some

Features Turned Off

See Manual

372

Maintenance

12V BATTERY – INFORMATION MESSAGES - PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)

Action

Message

Your vehicle has a 12 volt battery problem.

We recommend having the battery system

checked by an authorized EV dealer.

12V Battery Fault Service Soon

The electric vehicle range is reduced due

to the park and/or hazard lamps on while

your vehicle was off.

Electric Range Reduced due to Park/Hazard

Lamps On While Vehicle Off

Your vehicle has an electrical drain within

the vehicle. Please check for any after-

market devices that could be draining the

battery. If none are found, please have your
vehicle serviced by an authorized EV dealer.

Electrical System Drain Service Required

ADJUSTING THE HEADLAMPS

Vertical Aim Adjustment

The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.

E142592

8 feet (2.4 meters)

A

Center height of lamp to ground

B

25 feet (7.6 meters)

C

Horizontal reference line

D

1.

Park the vehicle directly in front of a
wall or screen on a level surface,
approximately 25 ft (7.6 m) away.

2. Measure the height of the headlamp

bulb center from the ground and mark
an 8 ft (2.4 m) horizontal reference line
on the vertical wall or screen at this
height.

Note:

To see a clearer light pattern for

adjusting, you may want to block the light
from one headlamp when adjusting the
other.

3. Switch on the low beam headlamps to

illuminate the wall or screen and open
the hood.

373

Maintenance

E142465

4. On the wall or screen you will observe

a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp does need to be adjusted.

E307889

5. Locate the vertical adjuster on each

headlamp.  Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp.  The horizontal
edge of the brighter light should touch
the horizontal reference line.

6. Close the hood and switch off the

lamps.

Horizontal Aim Adjustment

Horizontal aim is not required for this
vehicle and is non-adjustable.

MAINTENANCE VIDEOS

2.0L Engine Air Filter Replacement Video
Link

374

Maintenance

CLEANING PRODUCTS

Materials

For best results, use the following products
or products of equivalent quality:

Specification

Name

-

Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada)

ESR-M5B194-B

Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)

ESR-M14P4-A

Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)

ESR-M14P3-A

Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)

-

Motorcraft® Engine Shampoo, CXC-66-A (Canada)

-

Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &
Canada)

-

Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)

WSS-M14P19-A

Motorcraft® Premium Windshield Wash Concentrate with
Bitterant, ZC-32-B2 (U.S.)

WSS-M14P19-A

Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-
F/M (Canada)

-

Motorcraft® Professional Strength Carpet & Upholstery Cleaner,
ZC-54 (U.S. & Canada)

ESR-M14P5-A

Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)

-

Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)

ESR-M14P5-A

Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)

-

Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)

375

Vehicle Care