switch the ignition on is not an admin
key. The key used to switch the ignition
on is the only admin key. There has to
be at least one admin key. You did not
switch the ignition off after creating
the last MyKey.

Why am I not able to program a MyKey?

The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See

Creating a MyKey

(page 78).

Why am I not able to clear the MyKeys?

The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See

Creating a MyKey

(page 78).

Why is the MyKey distance not
accumulating?

The key used to start the engine is an
admin key. An admin key and a MyKey
are inside your vehicle. You have not
created any MyKeys. See

Creating a

MyKey

(page 78). You have cleared

the MyKeys. See

Clearing All

MyKeys

(page 79).

Why am I not able to start the engine
with a MyKey?

An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.

MYKEY – FREQUENTLY ASKED
QUESTIONS - VEHICLES WITH:
FLIP KEY

What is an admin key?

An admin key is a key that you have
not created as a MyKey. See

Creating

a MyKey

(page 79).

Why am I not able to create a MyKey?

The key used to switch the ignition on
is not an admin key. The key used to
switch the ignition on is the only admin
key. There has to be at least one admin
key.

Why am I not able to program a MyKey?

The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys. See

Creating a

MyKey

(page 79).

Why am I not able to clear the MyKeys?

The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys. See

Creating a

MyKey

(page 79).

Why is the MyKey distance not
accumulating?

The key used to start the engine is an
admin key. You have not created any
MyKeys. See

Creating a MyKey

(page 79). You have cleared the
MyKeys. See

Clearing All MyKeys

(page 79).

MyKey™

OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE

UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL

You can only use the remote control when
your vehicle is stationary.

Unlocking the Doors

E267112

Press the button to unlock all
doors.

Locking the Doors

E267111

Press the button to lock all
doors. One short flash of the
turn signal lamps confirms that

your vehicle has locked.

Note:

For more information on operating

the doors from outside your vehicle See

Keyless Entry Keypad

(page 89).

UNLOCKING AND LOCKING THE
DOORS USING THE KEY BLADE

If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.

E333745

Lock.

Unlock.

OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE

INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
LOCKING BUTTON

The power door lock control is on the driver
and front passenger door panels.

E138628

Unlock.

Lock.

Doors and Locks

OPENING THE DOORS FROM
INSIDE YOUR VEHICLE - CREW
CAB

Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.

AUTOUNLOCK

WHAT IS AUTOUNLOCK

Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.

AUTOUNLOCK REQUIREMENTS

Autounlock unlocks all the doors when all
of the following occur:
•

The ignition is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).

•

Your vehicle comes to a stop.

•

You open the driver door within 10
minutes of switching the ignition off or
to the accessory position.

SWITCHING AUTOUNLOCK ON
AND OFF

Using the instrument cluster display
controls on the steering wheel, select

Settings

2. Select

Vehicle Settings

3. Switch

Autounlock

on or off.

AUTOLOCK

WHAT IS AUTOLOCK

Autolock is a locking feature that locks
your vehicle doors when you start driving.

AUTOLOCK REQUIREMENTS

Autolock locks all the doors when all of the
following occur:
•

All doors are closed.

•

The ignition is on.

•

Your vehicle reaches a speed greater
than 12 mph (20 km/h).

MISLOCK

WHAT IS MISLOCK

Mislock is a locking feature that warns you
if your vehicle has not locked.

MISLOCK LIMITATIONS

When you press the lock button once, the
direction indicators do not flash if:
•

Any door or the tailgate is open.

•

The hood is open.

If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.

SWITCHING MISLOCK ON AND
OFF

Using the instrument cluster display
controls on the steering wheel, select

Settings

2. Select

Vehicle Settings

3. Switch

Mislock Chirp

on or off.

DOORS AND LOCKS AUDIBLE
WARNINGS

Door Ajar Audible Warning

Sounds when a door is not fully closed and
your vehicle is moving.

Doors and Locks

DOORS AND LOCKS –
TROUBLESHOOTING

DOORS AND LOCKS – WARNING
LAMPS

Door Ajar Warning Lamp

E249859

It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.

DOORS AND LOCKS – INFORMATION MESSAGES

Action

Message

Displays if a door is open. Fully close the door.

Driver Door Ajar

Passenger Door Ajar

Rear Left Door Ajar

Rear Right Door Ajar

Doors and Locks

DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS

Can accessories such as steps or
handles be used with the latch
assembly?

Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.

Doors and Locks

KEYLESS ENTRY LIMITATIONS

Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.

The system could not function if:
•

The remote control remains stationary
for about a minute.

•

The vehicle battery has no charge.

•

The remote control battery has no
charge.

•

There is interference causing issues
with the remote control frequencies.

•

The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.

KEYLESS ENTRY SETTINGS

Switching Keyless Entry On and
Off

Switch the ignition on using an original
key that has not been created as a
MyKey.

2. Press

Settings

on the touchscreen.

3. Press

Vehicle Settings

4. Press

Locks

Reprogramming the Unlocking
Function

You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.

Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.

If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.

USING KEYLESS ENTRY

Unlocking the Doors

E333747

With your passive key within 3 ft (1 m) of
your vehicle, touch the unlock sensor on
the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful not to touch the lock
sensor at the same time or pull on the door
handle too quickly. The intelligent access
system requires a brief delay to
authenticate your passive key.

Locking the Doors

E333746

With your passive key within 3 ft (1 m) of
your vehicle, touch the outer door handle
lock sensor for approximately one second
to lock, being careful not to touch the
unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.

Keyless Entry

KEYLESS ENTRY –
TROUBLESHOOTING

KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS

Why does the passive key not work?

The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.

Keyless Entry

WHAT IS THE KEYLESS ENTRY
KEYPAD

The keyless entry keypad allows you to
lock and unlock your vehicle using the
keypad on the window trim.

KEYLESS ENTRY KEYPAD
LIMITATIONS

The system may not function if:
•

The vehicle battery has no charge.

LOCATING THE KEYLESS
ENTRY KEYPAD

The keypad is near the driver window and
illuminates when you touch it.

E190936

KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE

Unlocking the Doors

E138637

Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.

•

Press 3-4 within five seconds to unlock
all doors.

Keyless Entry Keypad

(If Equipped)

Locking the Doors

E138637

Press and hold

7·8

and

9·0

at the same

time with the driver door closed.

Note:

You do not need to enter the code

first.

KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES

Programming a Personal Entry
Code

Enter the five-digit master code.

2. Press

1·2

on the keypad within five

seconds.

3. Enter your personal five-digit code.

You must do this within five seconds
of completing Step 2.

4. Press

1·2

on the keypad to save

personal code 1.

The doors lock then unlock to confirm that
programming was successful.

To program additional personal entry
codes, repeat Steps 1 through 3, then for
Step 4:
•

Press

3·4

to save personal code 2.

•

Press

5·6

to save personal code 3.

•

Press

7·8

to save personal code 4.

•

Press

9·0

to save personal code 5.

If your vehicle comes with SYNC, you can
also program the system with a personal
entry code.

Hints:
•

Do not set a code that uses five of the
same number.

•

Do not use five numbers in sequential
order.

•

The five-digit master code works even
if you have set your own personal code.

Erasing a Personal Code

Enter the five-digit master code.

2. Press and release

1·2

on the keypad

within five seconds.

3. Press and hold

1·2

for two seconds.

You must do this within five seconds
of completing Step 2.

All personal codes erase and only the
five-digit master code works.

Anti-Scan Feature

The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.

The anti-scan feature turns off after:
•

One minute of keypad inactivity.

•

You press the unlock button on the
remote control.

•

You switch the ignition on.

•

You unlock your vehicle using
intelligent access.

Keyless Entry Keypad

(If Equipped)

USING THE KEYLESS ENTRY
KEYPAD

Unlocking the Doors

E138637

Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.

•

Press

3-4

within five seconds to unlock

all doors.

Locking the Doors

E138637

Press and hold

7·8

and

9·0

at the same

time with the driver door closed.

Note:

You do not need to enter the code

first.

To Release the Tailgate

Enter the factory-set code or your personal
code, then press

5-6

control within 5

seconds.

KEYLESS ENTRY KEYPAD –
TROUBLESHOOTING

KEYLESS ENTRY KEYPAD –
FREQUENTLY ASKED QUESTIONS

Why does the keypad not accept the
access code?

If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.

Keyless Entry Keypad

(If Equipped)

Why does the keypad not function?

The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.

Keyless Entry Keypad

(If Equipped)

HOW DOES EASY ENTRY AND
EXIT WORK

Easy entry and exit moves the driver seat
rearward up to 2 in (5 cm) and the steering
column up when you switch the ignition
off. The driver seat and steering column
return to their previous positions when you
switch the ignition on.

Note:

Depending on your vehicle, the

column may move up and in.

SWITCHING EASY ENTRY AND
EXIT ON AND OFF

Press

Settings

on the touchscreen.

2. Press

Vehicle

3. Select

Easy Entry/Exit

If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.

Easy Entry and Exit

TAILGATE PRECAUTIONS

WARNING:

It is extremely

dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.

OPENING THE TAILGATE

OPENING THE TAILGATE FROM
OUTSIDE YOUR VEHICLE

E333071

Pull up on the handle to release the
tailgate.

Note:

You may need to unlock the tailgate

first.

LOCKING AND UNLOCKING
THE TAILGATE

E332901

Lock.

Unlock.

Insert the ignition key into the tailgate
lock.

2. Turn it to the left to lock the tailgate.

3. Turn it to the right to unlock the

tailgate.

REMOVING AND INSTALLING
THE TAILGATE

WARNING:

Always properly secure

cargo to prevent shifting cargo or cargo
falling from the vehicle. Failure to do so
could result in compromised vehicle
stability and serious personal injury to
vehicle occupants or others.

Tailgate - Vehicles With: Manual Tailgate

E248384

Obtain the tailgate removal kit from
the glove box.

2. Locate and disconnect the frame

connections. They are on the left-hand
side of the vehicle.

Note:

Your vehicle may have up to three

frame connections.

3. Install the protective caps on the in-line

connector portion that remains under
the pickup box.

Note:

If you do not install the caps on the

connectors, some features may not operate
as intended.

4. Partially lower the tailgate. Carefully

feed the tailgate harness up through
the gap between the pickup box and
the bumper and place it out of the way
under the pickup box.

5. Lower the tailgate.

E311529

6. Use a screwdriver to gently pry the

spring clip on each connector past the
head of the support screw. Disconnect
the cable.

Disconnect the other cable.

Note:

To avoid damaging the tailgate, you

may need assistance when removing. The
tailgate weighs approximately 97 lb (44 kg).

8. Lift the tailgate to 45 degrees from the

horizontal position.

9. Lift the right-hand side off its hinge.

10.

Lift the tailgate to 80 degrees from
the horizontal position.

11.

Remove the tailgate from the
left-hand side hinge by sliding it to
the right.

12.

Install the tailgate in reverse order.

TAILGATE STEP

ACCESSING THE TAILGATE STEP

Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out
slightly.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

Tailgate - Vehicles With: Manual Tailgate

E189557

4. Pull the yellow handle stop backward

out of the tailgate until it fully extends.

5. To lock the handle in place, rotate the

handle up from the horizontal to the
vertical position until you hear a click.

Note:

Do not tow with the step or grab

handle.

Replace the slip resistance tape or grab
handle molding if it appears as worn or
damaged.

To reduce the risk of falling:
•

Only operate the step when your
vehicle is on a level surface.

•

Only operate the step in areas with
sufficient lighting.

•

Make sure you use the grab handle
when climbing on the step.

•

Do not use the step with bare feet.

•

Make sure the step is clean before use.

•

Keep the step load below the total
maximum load of 350 lb (159 kg).

STOWING THE TAILGATE STEP

Press the yellow button on the handle
to lower and then press the yellow
lever at the bottom of the handle to
unlock. Rotate the handle down from
the vertical to the horizontal position
and push it into the tailgate.

2. Rotate the step up until it is horizontal,

then push it back into the tailgate until
the step is secure.

Note:

Make sure to close and fully latch the

step before moving your vehicle. Do not
drive with the step or grab handle open.

Note:

The power tailgate cannot close if

the step is opened. A warning message
appears and a chime sounds. After stowing
step the power close function is restored.

BED EXTENDER

BED EXTENDER PRECAUTIONS

Note:

Do not use the bed extender when

driving off road.

Note:

Make sure to engage the locking pins

and knobs fully before driving your vehicle.

Note:

Make sure to secure all cargo.

Note:

Do not exceed 150 lb (68 kg) on the

tailgate when your vehicle is moving.

Note:

Do not keep the bed extender in the

tailgate mode when you are not using it for
restraining cargo. Always keep the bed
extender in the grocery mode or the stowed
position with the tailgate closed.

Tailgate - Vehicles With: Manual Tailgate

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