Ford Focus Electric (2018 year). Manual - part 35

If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•

Tow only in the forward direction.

•

The transmission in neutral (N). If you
cannot move the transmission into
neutral (N), you may need to override
it.  See Automatic Transmission
(page 118).

•

Maximum speed is 35 mph (56 km/h).

•

Maximum distance is 50 miles (80
kilometers).

Recreational Towing

Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.

Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
car-hauling trailer. Otherwise, you cannot
tow your vehicle.

BREAKING-IN

You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.

Avoid hard accelerations and driving too
fast during the first 1,000 mi (1,600 km).

COLD WEATHER
PRECAUTIONS

The functional operation of some
components and systems can be affected
at temperatures below -13°F (-25°C).

DRIVING THROUGH WATER

WARNING

Do not drive through flowing or deep
water as you may lose control of your
vehicle.

Note: Driving through standing water can
cause vehicle damage.

Note: Engine damage can occur if water
enters the air filter.

Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle.

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When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:

•

Lightly press the brake pedal to dry the
brakes and to check that they work.

•

Check that the horn works.

•

Check that the exterior lights work.

•

Turn the steering wheel to check that
the steering power assist works.

FLOOR MATS

WARNINGS

Use a floor mat designed to fit the
footwell of your vehicle that does not
obstruct the pedal area. Failure to

follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.

Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal

injury.

WARNINGS

Secure the floor mat to both
retention devices so that it cannot
slip out of position and interfere with

the pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.

Do not place additional floor mats
or any other covering on top of the
original floor mats. This could result

in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death.

Always make sure that objects
cannot fall into the driver foot well
while your vehicle is moving. Objects

that are loose can become trapped under
the pedals causing a loss of vehicle control.

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To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.

To remove the floor mat, reverse the
installation procedure.

Note: Regularly check the floor mats to
make sure they are secure.

ROADSIDE ASSISTANCE

Vehicles Sold in the United States:
Getting Roadside Assistance

To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program.  This program is
separate from the New Vehicle Limited
Warranty.

The service is available:
•

24 hours a day, seven days a week.

•

For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.

Roadside Assistance covers:
•

A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).

•

Battery jump start.

•

Lock-out assistance (key replacement
cost is the customer's responsibility).

•

Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.

•

Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.

•

Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).

•

Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer.  If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.

Vehicles Sold in the United States:
Using Roadside Assistance

Complete the roadside assistance
identification card and place it in your
wallet for quick reference.  This card is in
the owner's information portfolio in the
glove compartment.

United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.

If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km).  To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.