Ford C-MAX Hybrid / Energi (2017 year). Manual - part 37

GENERAL INFORMATION

WARNING

Have the battery pack serviced only
by an authorized electric vehicle
technician. Improper handling can

result in personal injury or death.

Note: The high-voltage battery does not
require regular service maintenance.

Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
orange striped tape or both. Do not come
in contact with these components.

The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located in the rear cargo area.
The high-voltage battery system uses an
air cooled system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life.

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Note: The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important
to keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.

HIGH-VOLTAGE SERVICE
DISCONNECT

The high-voltage service disconnect turns
off power from the high-voltage battery.

Note: There is a disconnect circuit in your
vehicle. Disconnecting the circuit will
automatically disable the high-voltage
battery.

To disable the battery and stop all
high-voltage electric activity in the vehicle
you can access high-voltage disconnect
circuit. To do this, you must unplug the
circuit from the circuit port connected to
the battery.

Note: The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.

The high-voltage service disconnect is
located behind the rear fold down seats.

Service disconnect location for non-Energi
vehicles.

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Service disconnect location for Energi
vehicles.

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Disabling the High-Voltage Battery

1.

Fold down the rear seats and remove
the cover panel.

2. Locate the access door and remove

the plastic cover.

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3. Pull the outer cover off to expose the

service disconnect lever.

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4. Slide the handle on the service

disconnect outboard to the right. For
Energi vehicles, slide the handle
outboard and to the left.

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5. Pull the handle toward you and remove

the service disconnect from the vehicle
to disable the high-voltage battery.

Reactivating the High-Voltage Battery

Note: If you have manually disconnected
your high-voltage shut off circuit, you will
need to reconnect the circuit before you can
reactivate it. The system will detect if the
electrical system is safe and turn on
automatically.

CHARGING THE HIGH
VOLTAGE BATTERY

WARNINGS

Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,

timer or other adapter.

In Canada, do not use the 120 volt
convenience cord in commercial
garages.

This equipment has arcing or
sparking parts. Do not expose to
flammable vapors. Position this

equipment at least 18 in (450 mm) above
the floor.

The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is

damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock.

Charging Equipment

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Your vehicle is equipped with a standard
120 volt convenience cord located in the
floor compartment behind the driver seat.

Note: The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet. It
takes approximately seven hours to
completely charge an empty battery using
the standard 120 volt convenience cord.

We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging. It takes approximately
2.5 hours to completely charge an empty
battery using a 240 volt charging station.

Your electrical source must meet certain
requirements for the high voltage batteries
to charge:
•

The AC outlet must be a three-prong
110-120 volt AC outlet that is properly
grounded, 15–20 amps (or greater),
and in good condition.

•

You must use a dedicated line, which
means you cannot have other
appliances connected to the same
circuit.

Note: If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.

Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle.

120 Volt Convenience Cord

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A

B

C

D

Power.

A.

Check outlet.

B.

Fault.

C.

Vehicle.

D.

Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. If the POWER indicator light is off after plugging in
the convenience cord, use a different outlet.