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Dodge Avenger (2020 year). Manual in english - page 22

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In Mexico Contact:

Canadian residents with hearing difficulties that require

assistance can use the special needs relay service offered

Av. Prolongacion Paseo de la Reforma, 1240

by Bell Canada. For TTY teletypewriter users, dial 711

Sante Fe C.P. 05109

and for Voice callers, dial 1-800-855-0511 to connect with

a Bell Relay Service operator.

Mexico, D. F.

In Mexico City: 5081-7568

Service Contract

Outside Mexico City: 1-800-505-1300

You may have purchased a service contract for a vehicle

to help protect you from the high cost of unexpected

Customer Assistance For The Hearing Or Speech

repairs after the manufacturer’s New Vehicle Limited

Impaired (TDD/TTY)

Warranty expires. The manufacturer stands behind only

To assist customers who have hearing difficulties, the

the manufacturer’s service contracts. If you purchased a

manufacturer has installed special TDD (Telecommuni-

manufacturer’s service contract, you will receive Plan

cation Devices for the Deaf) equipment at its customer

Provisions and an Owner Identification Card in the mail

center. Any hearing or speech impaired customer, who

within three weeks of the vehicle delivery date. If you

has access to a TDD or a conventional teletypewriter

have any questions about the service contract, call the

(TTY) in the United States, can communicate with the

manufacturer’s Service Contract National Customer

manufacturer by dialing 1-800-380-CHRY.

Hotline at

1-800-521-9922

(Canadian residents, call

(800)465-2001 English / (800) 387-9983 French).

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The manufacturer will not stand behind any service

WARNING!

contract that is not the manufacturer’s service contract. It

is not responsible for any service contract other than the

Engine exhaust, some of its constituents, and certain

manufacturer’s service contract. If you purchased a ser-

vehicle components contain, or emit, chemicals

vice contract that is not a manufacturer’s service contract,

known to the State of California to cause cancer and

and you require service after the manufacturer’s New

birth defects, or other reproductive harm. In addi-

Vehicle Limited Warranty expires, please refer to the

tion, certain fluids contained in vehicles and certain

contract documents, and contact the person listed in

products of component wear contain, or emit, chemi-

those documents.

cals known to the State of California to cause cancer

and birth defects, or other reproductive harm.

We appreciate that you have made a major investment

when you purchased the vehicle. An authorized dealer

WARRANTY INFORMATION

has also made a major investment in facilities, tools, and

training to assure that you are absolutely delighted with

See the Warranty Information Booklet, located on the

the ownership experience. You will be pleased with their

DVD, for the terms and provisions of FCA US LLC

sincere efforts to resolve any warranty issues or related

warranties applicable to this vehicle and market.

concerns.

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MOPAR® PARTS

campaign. However, NHTSA cannot become involved in

individual problems between you, your authorized

MOPAR® fluids, lubricants, parts, and accessories are

dealer, and the manufacturer.

available from an authorized dealer. They are recom-

mended for your vehicle in order to help keep the vehicle

To contact NHTSA, you may either call the Auto Safety

operating at its best.

Hotline toll free at 1-888-327-4236 (TTY: 1-800-424- 9153),

or go to http://www.safercar.gov; or write to: Administra-

REPORTING SAFETY DEFECTS

tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,

Washington, D.C. 20590. You can also obtain other informa-

In The 50 United States And Washington, D.C.

tion about motor vehicle safety from http://

If you believe that your vehicle has a defect that could

www.safercar.gov.

cause a crash or cause injury or death, you should

In Canada

immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying the

If you believe that your vehicle has a safety defect, you

manufacturer.

should contact the Customer Service Department imme-

diately. Canadian customers who wish to report a safety

If NHTSA receives similar complaints, it may open an

defect to the Canadian government should contact Trans-

investigation, and if it finds that a safety defect exists in

port Canada, Motor Vehicle Defect Investigations and

a group of vehicles, it may order a recall and remedy

Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/

roadsafety/

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PUBLICATION ORDER FORMS

Diagnostic Procedure Manuals

To order the following manuals, you may use either the

Diagnostic Procedure Manuals are filled with diagrams,

website or the phone numbers listed below. Visa, Mas-

charts and detailed illustrations. These practical manuals

tercard, American Express, and Discover orders are ac-

make it easy for students and technicians to find and fix

cepted. If you prefer mailing your payment, please call

problems on computer-controlled vehicle systems and

for an order form.

features. They show exactly how to find and correct

problems the first time, using step-by-step troubleshoot-

NOTE: A street address is required when ordering

ing and drivability procedures, proven diagnostic tests

manuals (no P.O. Boxes).

and a complete list of all tools and equipment.

Service Manuals

These comprehensive Service Manuals provide the infor-

mation that students and professional technicians need in

assistance of service and engineering specialists to ac-

diagnosing/troubleshooting, problem solving, maintain-

quaint you with specific FCA US LLC vehicles. Included

ing, servicing, and repairing FCA US LLC vehicles. A

are starting, operating, emergency and maintenance pro-

complete working knowledge of the vehicle, system,

cedures as well as specifications, capabilities and safety

and/or components is written in straightforward lan-

tips.

guage with illustrations, diagrams, and charts.

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Call toll free at:

Treadwear

• 1-800-890-4038 (U.S.)

The Treadwear grade is a comparative rating, based on

the wear rate of the tire when tested under controlled

• 1-800-387-1143 (Canada)

conditions on a specified government test course. For

example, a tire graded 150 would wear one and one-half

times as well on the government course as a tire graded

Visit us on the Worldwide Web at:

100. The relative performance of tires depends upon the

• www.techauthority.com

actual conditions of their use, however, and may depart

significantly from the norm due to variations in driving

DEPARTMENT OF TRANSPORTATION UNIFORM

habits, service practices, and differences in road charac-

TIRE QUALITY GRADES

teristics and climate.

The following tire grading categories were established by

Traction Grades

the National Highway Traffic Safety Administration. The

The Traction grades, from highest to lowest, are AA, A, B,

specific grade rating assigned by the tire’s manufacturer

and C. These grades represent the tire’s ability to stop on

in each category is shown on the sidewall of the tires on

wet pavement, as measured under controlled conditions

your vehicle.

on specified government test surfaces of asphalt and

All passenger car tires must conform to Federal safety

requirements in addition to these grades.

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concrete. A tire marked C may have poor traction perfor-

passenger car tires must meet under the Federal Motor

mance.

Vehicle Safety Standard No. 109. Grades B and A repre-

sent higher levels of performance on the laboratory test

WARNING!

wheel, than the minimum required by law.

The traction grade assigned to this tire is based on

WARNING!

straight-ahead braking traction tests, and does not

include acceleration, cornering, hydroplaning, or

The temperature grade for this tire is established for

peak traction characteristics.

a tire that is properly inflated and not overloaded.

Excessive speed, under-inflation, or excessive load-

Temperature Grades

ing, either separately or in combination, can cause

The temperature grades are A (the highest), B, and C,

heat buildup and possible tire failure.

representing the tire’s resistance to the generation of heat

and its ability to dissipate heat, when tested under

controlled conditions on a specified indoor laboratory

test wheel. Sustained high temperature can cause the

material of the tire to degenerate and reduce tire life, and

excessive temperature can lead to sudden tire failure. The

grade C corresponds to a level of performance, which all

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