Lincoln MKT (2019 year). Manual - part 27

To call a number in your contacts, select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an entry
that you want to call. The
system begins the call.

Recent Call
List

To call a number that is not stored in your
phone, select:

Action and Description

Menu Item

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Accept

Note: You can also accept the call by
pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Note: You can also reject the call by
pressing the phone button on the steering
wheel.

Ignore the call by doing nothing. SYNC 3
logs it as a missed call.

During a Phone Call

During a phone call, the contacts name and
number display on the screen along with the
call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

You can select any of the following during
an active phone call:

423

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Item

Immediately end a
phone call. You can
also press the button
on the steering
wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the call to
the cell phone or
back to SYNC 3.

Privacy

Text Messaging

Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.

Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a pop-up with the sender name and ID, if supported by
your cell phone. You can select:

Action and Description

Menu Item

Have SYNC 3 read the message to you.

Hear It

View the text on the touchscreen.

View

To call the sender.

Call

You can select from 15 preset messages. Press the message that you would like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.

Reply

To exit the screen.

Close

424

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Smartphone Connectivity

 (If Equipped)

SYNC 3 allows you to use Apple CarPlay and
Android Auto to access your phone.

When you use Apple CarPlay or Android
Auto, you can:
•

Make calls.

•

Send and receive messages.

•

Listen to music.

•

Use your phone's voice assistant.

Apple CarPlay and Android Auto disable
some SYNC 3 features.

Most Apple CarPlay and Android Auto
features use mobile data.

Apple CarPlay

Apple CarPlay requires an iPhone 5 or newer
with iOS 7.1 or newer. Updating to the latest
iOS version is recommended.

1. Plug your phone into a USB port.  See

USB Port (page 371).

2. Follow the prompts on the touchscreen.

3. Follow the prompts that appear on your

phone to allow access to Apple CarPlay.

After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.

To disable this feature from the Settings
screen, select:

Menu Item

Apple CarPlay Preferences

Your device is listed if SYNC detects Apple
CarPlay. Select the name of your device
and set the Apple CarPlay switch to off.

To return to SYNC 3, go to the Apple CarPlay
home screen and select the SYNC app.

Note: Contact Apple for Apple CarPlay
support.

Android Auto

Android Auto is compatible with most
devices with Android 5.0 or newer.

1. Download the Android Auto app to your

device from Google Play to prepare your
device (this may require mobile data
usage).

Note: The Android Auto App may not be
available within your current market.

2. Plug your device into a USB port.  See

USB Port (page 371).

3. Follow the prompt on the touchscreen.

4. Follow the prompts that appear on your

device.

Note: You may be prompted to update
additional apps on your device (this may
require mobile data usage).

To disable this feature from the Settings
screen, select:

Menu Item

Android Auto Preferences

Your device is listed if SYNC detects
Android Auto. Select the name of your
device and set the Android Auto switch to
off.

Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.

425

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

To return to SYNC 3, select the speedometer
icon in the Android Auto menu bar at the
bottom of the touchscreen, and then touch
the option to return to SYNC.

Note: Contact Google for Android Auto
support.

NAVIGATION

Your navigation system is comprised of two
main features, destination mode and map
mode.

Map Mode

Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D city
maps show detailed outlines of buildings,
visible land use, landscape features, and
detailed railroad infrastructure for the most
essential cities around the globe.

3D landmarks appear as clear, visible objects
that are typically recognizable and have a
certain tourism value.

3D city models are complete 3D models of
entire city areas including navigable roads,
parks, rivers and rendered buildings. 3D
landmarks and city models appear in 3D map
mode only. Coverage of these varies and
improves with updated map releases.

E207752

Select the zoom in icon to see a
closer view of the map.

E207753

Select the zoom out icon to see a
farther away view of the map.

You can adjust the view in preset increments.
You can also pinch to zoom in or out of the
map.

The information bar tells you the names of
streets, cities or landmarks as you hover over
them with the crosshair curser.

You can change your view of the map by
tapping on the location indicator icon on the
right hand side of the screen. You can
choose from the following options:

E207750

Heading up (2D map) This always
shows the direction of forward
travel to be upward on the screen.
This view is available for map

scales up to 3 mi (5 km).

E207749

North up (2D map) always shows
the northern direction to be
upward on the screen.

E207748

3D map mode provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by

touching the map twice, and then dragging
your finger along the shaded bar with arrows
at the bottom of the map.

E207751

Re-center the map by pressing this
icon whenever you scroll the map
away from your vehicle’s current
location.

426

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

E251780

E251779

Mute: Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance.

E207754

Points of Interest (POI) grouping
icon: You can choose up to three
POI icons to display on the map. If
the chosen POIs are located close

together or are at the same location a box is
used to display a single category icon

instead of repeating the same icon, in order
to reduce clutter. When you select the box
on the map, a pop-up appears indicating how
many POIs are in this location. Select the pop
up to see a list of the available POIs. You can
scroll through and select POIs from this list.

If your vehicle is low on charge or fuel,
station icons automatically display on the
map.

If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic flow
will be indicated on the map by green (clear),
yellow (slowing), and red (stopped) road
highlights. Traffic flow is indicated where the
information is available and varies across the
US.

You can choose to display traffic icons on
the map representing twelve different types
of incidents.  See Settings (page 440).

You can set a destination by hovering above
a location and selecting:

Button

Start

Destination Mode

To set a destination, press:

Description

Menu Item

Destination

Enter a navigation destination in any of the following formats:

Street Address

Search

427

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Description

Menu Item

(number, street, city, state)

For example "12 Mainstreet Dearborn MI"

Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching out of state
You can enter unique addresses that contain door number prefixes with or without the prefix. For example,
you could enter "6N340 Fairway Lane" or "340 Fairway Lane".

City

(name or zip code)

Point of Interest

(name or category)

Intersection

(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)

Latitude and Longitude

(##.###### , ##.######)

428

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Description

Menu Item

This is in a decimal degrees format, one to six decimal places are accepted.

You are given autocomplete options below the address bar to select as you type.
If you do not give an exact destination, a menu displays with your possible selections.

Collections of your last 40 navigation destinations display here.

Previous Destinations

You can select any option from the list to select it as your destination.

Select this option to remove all previous destinations.

Delete All

Select to navigate to your set Home destination.

Home

The time it takes to travel from your current location to Home displays.
To set your Home, press:

A prompt appears asking if you would like to create a favorite for home. Select:

Home

Enter a location into the search bar and press:

Yes

Save

Select to navigate to your set Work destination.

Work

The time it takes to travel from your current location to Work displays.
To set your Work:

A prompt appears asking if you would like to create a favorite for work. Select:

Work

Enter a location into the search bar and press:

Yes

Save

429

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Description

Menu Item

Favorites include any location you have previously saved.

Favorites

To add Favorites:

Select this button and enter a location into the destination bar.

Add a Favorite

Select this option to have the system locate the address you have entered.

Search

Select this button when the address you have entered appears on the screen.

Save

The address saves as a favorite and you see the favorites screen. You can now select this address from the
favorites screen.

POI categories that may display (based on market and vehicle configuration):

Point of Interest (POI)
Categories

Food

Fuel

Hotel

ATM

Press to view additional categories. Once you have selected a category, follow the menus to
find what you are looking for.

See All

Inside of these categories you can search by:

Nearby

430

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Description

Menu Item

Along Route

Near Destination

In a City

Once you have chosen your destination, press:

Action and Description

Menu Item

This saves the destination to your favorites.

Save

This shows you a map of your entire route. You can then choose your route from three different options.

Start

Uses the fastest moving roads possible.

Fastest

Uses the shortest distance possible.

Shortest

Uses the most fuel-efficient route.

Economical Route

The time and distance for each route also displays.

On the route screen, you can choose to cancel the current navigation. The system asks for confirmation then
returns you to the map mode screen.

Cancel

431

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Once you have chosen you destination, press:

Action and Description

Menu Item

The system uses a variety of screens and prompts to guide you to your destination.

Start

During Route guidance, you can press the maneuver arrow icon on the map if you want the system to repeat
route guidance instructions. When the system repeats the last guidance instruction, it updates the distance to
the next guidance instruction, since it detects that the vehicle is moving.
The navigation map shows your estimated time of arrival, remaining travel time and the distance to your
destination.
SYNC 3 may not always announce vehicle arrival at the exact point of your destination and you may have to
cancel a route manually.

Navigation Menu

In map mode and during active navigation
you can access the navigation menu.

During active navigation, touch the bottom
of the screen to view the menu and other
buttons.

To access the Navigation menu, press:

Button

Menu

You can then select:

A full screen map displays during navigation.

Full Map

Screen View

432

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Button

Highway exit information displays on the right hand side of the screen during navigation.

Highway Exit Info

Points of interest icons display for restaurants, hotels, fuel stations and ATMs when they
are present at the exit. You can select the POI icons to receive a listing of specific locations.
You can select the POI location as a waypoint or destination if desired.

Only available during an active route. Displays all of the turns on the current route.

Turn List

You can choose to avoid any road on the turn list by selecting the road from the list. A
screen then appears and you can press:

Avoid

The system calculates a new route and displays a new turn list.

You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information requires
an active subscription to SiriusXM Traffic and Travel Link.

Traffic List

When a route is not active, a list of nearby traffic incidents displays (if any are present).
When a route is active, you can choose to display a list of traffic nearby or on the route.

Press this button to adjust your preferences.  See Settings (page 440).

Navigation Settings

Provides your current location city and the nearest road.

Where Am I?

The following are only available on the menu during an active navigation route:

The system asks for confirmation and then returns you to the map mode screen.

Cancel Route

Press this to see a map of the full route.

View Route

An alternate route displays in comparison with the current route.

Detour

433

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Button

Only available if you have an active waypoint on your route. See Waypoints later in this section for information
on how to set waypoints.

Edit Waypoints

Use this button to re-order or remove your waypoints.

Optimize Order

You can also have
the system set the
order for you by
pressing:

Go

To return to your
route press:

Waypoints

You can add a waypoint to a navigation route
as a destination along your route.

To add a waypoint:

1. Select the search icon (magnifying glass)

while on an active route. This brings up
the destination menu.

2. Set your destination using any of the

given methods. Once the destination has
been selected, the screen allows you to
set the destination as a waypoint by
selecting:

434

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Menu Item

The waypoint list then appears and you are able to re-order all of your
waypoints by selecting the menu icon on the right hand side of the
location. You can select up to five waypoints.

Add Waypoint

Optimize Order

You can also have the system set the order for you by pressing:

Go

To return to your route, press:

SYNC AppLink

The AppLink app allows you to use some
SYNC 3 navigation features on your phone.

First Mile Navigation

When you switch your ignition off, the
location of your vehicle is recorded and sent
to your SYNC AppLink app. The location of
your vehicle can be viewed within the app.
You can also view walking directions to your
vehicle.

Last Mile Navigation

When you park near your destination, the
system provides walking directions to your
destination.

POI Search

Your paired phone can be used to update
points of interest (POI) on the navigation
system.

Send To Car

You can send destinations to your navigation
system using a computer or phone using
AppLink.

cityseeker

 (If Equipped)

Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico).

E225487

435

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.

When you have selected a point of interest,
the location and information appear, such as
address, phone number and a star rating.

Press More Information to see a photo, a
review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.

For restaurants, cityseeker can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.

For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:

•

Restaurant

•

Business center

•

Handicap facilities

•

Laundry

•

Refrigerator

•

24 hour room service

•

Fitness center

•

Internet access

•

Pool

•

Wi-Fi

Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of operation
and admission price.

SiriusXM Traffic and Travel Link

SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate and
subscribe to receive SiriusXM Traffic and
Travel Link information. It helps you locate
the best gas prices, find movie listings, get
current traffic alerts, view the weather map,
get accurate ski conditions and see current
sports scores.  See Apps (page 437).

The system calculates a reasonable efficient
route based on available speed limits, traffic,
and road conditions. You may know a local
short cut that is more efficient at a given time
than the route provided by SYNC 3, but you
should expect a slight difference in minutes
or miles with the SYNC 3 route.

Navigation Map Updates

Annual navigation map updates are available
for purchase through your dealership, by
calling 1-866-462-8837 in the United States
and Canada or 01-800-557-5539 in Mexico.
You can also visit:

Website

www.navigation.com/sync

You need to specify the make and model of
your vehicle to determine if there is an
update available.

436

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com/mapcreator.
HERE evaluates all reported map errors and
responds with the result of their investigation
by e-mail.

Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.

APPS

The system enables voice, steering wheel,
and touch screen control of SYNC 3 AppLink
enabled smartphone apps. When an app is
running through AppLink, you can control
main features of the app through voice
commands and steering wheel controls.

Note: Available AppLink enabled apps will
vary by market.

Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.

Note: iPhone users need to connect the
phone to the USB port.

Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit:

Websites

owner.lincoln.com

www.syncmyride.ca

www.syncmaroute.ca

Note: Make sure you have an active account
for the app that you have downloaded. Some
apps will work with no setup. Other apps will
want you to configure your personal settings
and personalize your experience by creating
stations or favorites. We recommend you do
this at home or outside of your vehicle.

Note: We encourage you to review the
smartphone app’s terms of service and
privacy policies because Lincoln is not
responsible for your app or its use of data.

Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.

Note: In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.

Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device.

437

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3

Action and Descrip-

tion

Menu Item

SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.

Find Mobile Apps

Enabling SYNC 3 Mobile Apps

In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.

The connected device sends data to Lincoln
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage statistics
and debugging information. We retain this
data for only as long as necessary to provide
this service, troubleshoot, and improve
products and services and to offer you
products and services that may interest you
where allowed by law.

Note: You must enable mobile apps for each
connected device the first time you select a
mobile app using the system.

Note: Lincoln reserves the right to limit
functionality or deactivate mobile apps at
any time.

Note:  Standard data rates apply. Lincoln is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.

You can enable and disable apps through
settings.  See Settings (page 440).

App Permissions

The system organizes the app permissions
into groups.  You can individually grant these
group permissions.You can change a
permission group status any time when not
driving, by using the settings menu.  While
in the settings menu, you can also see the
data included in each group.

When you launch an app using SYNC 3, the
system may ask you to grant certain
permissions, for example Vehicle information,
Driving characteristics, GPS and Speed,
and/or Push notifications. You can enable all
groups or none of them during the initial app
permissions prompts. The settings menu
offers individual group permission control.

Note: You are only prompted to grant
permissions the first time you use an app
with SYNC 3.

Note: If you disable group permissions, apps
will still be enabled to work with SYNC 3
unless you deactivate All Apps in the settings
menu.

438

MKT (TP4) , enUSA, Edition date: 201803, First-Printing

SYNC™ 3