•
Emergency Tow: Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
•
Flat Tire Change: Installation of a spare tire will
be covered at no charge. (The customer is
responsible for the repair or replacement of the
tire if not covered by a warrantable failure.)
•
Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.
•
Dealer Locator Service
In many instances, mechanical failures are covered
under Buick’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•
Your name, home address, and home
telephone number
•
Telephone number of your location
•
Location of the vehicle
•
Model, year, color, and license plate number
•
Mileage, Vehicle Identification Number and delivery
date of the vehicle
•
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Buick Roadside Assistance: 1-800-252-1112,
text telephone (TTY) users, call 1-888-889-2438.
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick’s
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
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