Index Manuals Report to Congress on Leveraging Federal Programs to Prevent and Control Diabetes and Its Complications (2021)
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2021
the same day. Additionally, the requirements for copays and deductibles for these services
are a barrier to access to DSMT and increase disparities in diabetes care.
Recommendation 6.1: The National Clinical Care Commission recommends that
CMS update the 2000 Medicare Quality Standards that govern diabetes self-
management training (DSMT) and establish a process for ongoing review, updating,
and revision, with broad input from persons and parties affected by these standards.
CMS should ensure that eligibility, documentation, and reimbursement requirements
are clearly defined and that they are consistently applied across all parties involved
in accreditation, billing, and reimbursement, including Medicare Administrative
Contractors and auditors. Updates should include a reduction in administrative
burden regarding standards, documentation, and reimbursement requirements for
DSMT programs.
The administrative burden associated with meeting the NSDSMES and low reimbursement
rates from CMS make it difficult for DSMT programs to remain financially viable. Medicare
Administrative Contractors have at times misinterpreted the DSMT reimbursement
requirements and auditors have requested documentation that exceeds the accrediting
organization requirements. These requirements should be reevaluated to align with current
evidence-based care.
The Commission recommends the following changes in CMS regulations related to DSMT
to improve access and engage more people with diabetes:
• Allow the initial 10 hours of DSMT to remain available beyond the first 12 months
from diagnosis until fully utilized.237, 238
• Allow for six additional hours (instead of two hours) of DSMT, if necessary.232, 239
• Allow MNT and DSMT to be delivered on the same day.
• Eliminate copays and deductibles (cost sharing) for DSMT.240
• Expand the types of providers who can refer for DSMT (for example, podiatrists,
specialists treating diabetes-related complications, and emergency medicine
physicians).241-243
• Allow community-based sites to provide DSMT.
• Standardize the data collection required to simplify the process and ensure
consistency across DSMT programs. CMS should ensure that all relevant partners
including claims adjudicators follow a consistent approach throughout the audit
and oversight processes to ensure better alignment with the purpose and scope of
high-quality DSMT programs of all types and sizes.
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Benefits of Community-Based Diabetes Educaton Programs
Rationale
Community-based diabetes education programs modify the formal approach used by
DSMT. They are commonly offered in group settings and in diverse locations including
schools, work sites, community centers, or places of worship. These programs generally
are led by trained public health workers who come from the communities they serve and
self-identify as community health workers, promotores de salud (the Spanish term for
community health workers), community health representatives, community health advisors,
or other related titles.244 Classes are generally tailored to meet the unique scheduling,
cultural, educational, and language preferences of the communities being served. These
programs are not intended to replace formal DSMT but can serve as an avenue to increase
access to DSMT and other health care resources.
Evidence supports the effectiveness of community-based diabetes education programs for
diverse groups of participants, including minority Medicare beneficiaries.245-248 However,
these programs are often supported by grant funding,246, 249 and do not have a sustainable,
direct source of reimbursement. Innovative collaborations between community-based
diabetes education programs and accredited DSMT250 programs can be complementary
and help organizations meet quality standards.251
Recommendation 6.2: The National Clinical Care Commission recommends that
CMS develop reimbursement mechanisms for community-based diabetes education
programs, as a complement to existing accredited/recognized DSMT programs, when
evidence shows that these programs improve diabetes outcomes.
Focus Area 2. Improve Access to Effective Diabetes Devices
Background
Management of diabetes involves maintaining blood glucose at near-normal levels,
especially in young and otherwise healthy patients in whom early intensive control has long-
term beneficial effects. To achieve this goal, some patients may need to monitor their blood
glucose levels by pricking their fingers and inject insulin several times a day. However,
these finger prick glucose levels do not fully capture the dynamic changes in blood glucose
levels that occur throughout the day; and the finger pricking is uncomfortable. People
with diabetes also face the specter of severe hypoglycemia (dangerous low blood glucose
levels resulting from some diabetes treatments), which can lead to altered mental status,
unconsciousness, seizures, or even death.
Many technologic advances have emerged to facilitate self-management and improve
the quality of life for patients with diabetes. These include insulin pumps and continuous
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glucose monitors (CGM). Insulin pumps continuously deliver small amounts of insulin into
the tissue under the skin in a way that mimics how the pancreas normally works. They also
allow for frequent adjustments to the amount of insulin being administered. CGM devices
collect glucose information through frequent and painless sampling of the fluid in the tissue
under the skin. These devices measure glucose levels and display trends throughout the
day and night. This information allows patients to modify lifestyle choices and diabetes
medications (sometimes in real-time), and some devices alert patients to blood glucose
trends that suggest impending hypoglycemia. Newer pumps, when combined with CGM
devices, automatically adjust insulin delivery without direct patient input (that is, they
function as an “artificial pancreas”).
Growing evidence suggests that these devices can provide a wide range of benefits
to patients with diabetes, including improved glucose control and reduced glucose
variability. Patient-reported outcomes suggest that use of these devices can lead to a
better understanding of and control over blood glucose changes and reduce patients’ fear
of hypoglycemia. Additionally, using these advanced technologies can help reduce the
burden of diabetes-related care, diabetes distress, and acute diabetes complications.252-254
Rationale
Diabetes devices are underutilized by patients with diabetes who could benefit from their
use. There are many reasons for this underutilization. Administrative burdens exist for
both patients and clinicians in obtaining and maintaining insurance coverage for these
devices. Additionally, CMS eligibility requirements are not interpreted or applied uniformly
across parties involved with eligibility review and approval. Furthermore, CMS coverage
of blood glucose testing supplies is not aligned with eligibility requirements for diabetes
technologies. Of great concern, eligibility requirements and coverage are lagging behind
the evolving evidence of their effectiveness.255, 256
Recommendation 6.3: The National Clinical Care Commission recommends that
CMS use existing processes to update and regularly reevaluate (at least every three
years) eligibility requirements for various diabetes devices leading to appropriate
coverage determinations when there is sufficient evidence to support such national
determinations. CMS should ensure that, to the extent there are national requirements
established, eligibility, documentation, and reimbursement requirements are clearly
defined, and that they are consistently applied across all parties involved, including
Medicare Administrative Contractors and auditors. In evaluating the data to revise
eligibility requirements, CMS should evaluate the current evidence, including
published, peer-reviewed evidence, and consider both glycemic benefits and non-
glycemic benefits (including patient-reported outcomes, which may include quality-of-
life and diabetes distress).
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There is currently a National Coverage Determination (NCD)257 for infusion pumps and a
Local Coverage Determination (LCD)258 for CGM. Stakeholders report that the eligibility
criteria for NCD and LCD are outdated and do not reflect the current evidence on who
would benefit from access to diabetes technologies.259-261 CMS eligibility requirements for
diabetes technologies need to be updated to better reflect the patient population for whom
these technologies are “medically reasonable and necessary.”
Given that evidence continues to evolve, CMS should regularly reevaluate and revise its
coverage criteria. CMS currently has a process to review and revise NCDs. The process
can be initiated internally or by external requests. From the perspectives of patients and
providers, this process is not optimally utilized to keep CMS coverage criteria current with
the evolving data. By using existing processes to regularly evaluate new data, CMS can
ensure that appropriate patients are able to use the reasonable and necessary diabetes
technologies to manage their diabetes in a timely manner. The National Clinical Care
Commission believes that regularly revisiting the evidence at intervals of no more than
every three years is a reasonable timeframe to allow for meaningful new evidence to accrue
while still being frequent enough so that patients’ access to diabetes technologies are not
unreasonably delayed.
Examples of existing requirements that may pose barriers to patients and providers and
suggestions to address these barriers are described below.
1. Glucose and C-peptide* and auto-antibody levels should be removed as eligibility
criteria for insulin pumps.
2. Frequent blood glucose testing (that is, four times per day) should be removed as
an eligibility criterion for insulin pumps.
3. Multiple daily injections of insulin should be removed as an eligibility criterion for
CGM.
4. For durable medical equipment suppliers, Medicare Administrative Contractors
and auditors should better align their interpretation and application of eligibility
and reimbursement requirements. Coverage determinations should be written
clearly so that the interpretation is consistent.
5. In-person follow-up visits should not be required to maintain eligibility for diabetes
devices. Virtual care (for example, telephone or video visits) may be sufficient to
accomplish the same monitoring goals.
* C-peptide (or connecting peptide) is produced by the pancreas in equal amounts to insulin. A low or absent
C-peptide level in the setting of an elevated blood glucose level reflects low or absent insulin production, and
thus may indicate type 1 diabetes or patients with diabetes whose pancreases can no longer produce insulin.
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6. The approval process for continued access to diabetes devices should be
streamlined when patients transition to Medicare from other insurance coverage.
In addition, hypoglycemia avoidance and patient quality of life should be considered in
establishing and revising coverage determinations for diabetes devices.
While growing evidence supports the short-term benefits of insulin pumps, CGMs, and
artificial pancreas systems, data on longer-term clinical benefits and cost-effectiveness
are needed to support CMS as the agency considers whether to establish new or modify
existing NCDs. Given that the available data are insufficient to support using these devices
among all patients with diabetes, identifying the gaps in evidence is important to inform
future research. To enhance transparency regarding where those gaps exist, CMS should
include a summary (as part of the NCD) of the additional information needed for the agency
to determine if a technology is “medically reasonable and necessary.” This information
could help facilitate research to fill those gaps.
Patient Testimonial:
A 65-year-old man has had type 1 diabetes since he was 2 years old and recently
transitioned to Medicare. He has used an insulin pump and CGM for years with good
blood glucose control. Upon transitioning to Medicare, he was told by his clinician that
Medicare regulations require him to prove that he has type 1 diabetes to continue receiving
supplies for his insulin pump and CGM. Specifically, he was told he needs fasting blood
work to measure C-peptide, which is usually very low in type 1 diabetes. He lives in a rural
community and must drive two hours to get his blood work done. Because of his diabetes
and the long travel time, he was unable to fast, and as a result, the results of his blood work
were deemed invalid despite the C-peptide level being undetectable. He had to repeat
the test but developed hypoglycemia during fasting for the test. To treat the hypoglycemia,
he had to take supplemental glucose, which elevated his blood glucose but unfortunately
invalidated the C-peptide results. On his third attempt, he lied about fasting so that his
C-peptide results could be deemed valid. During this time, he ran out of supplies for his
pump and CGM, which have been integral to the management of his diabetes.
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Patient Testimonial:
A 68-year-old man had his pancreas removed as a treatment for pancreatic cancer. As
a result, he does not make insulin. His physician determined that an insulin pump with
advanced features would allow for better blood sugar control and minimize treatment
complexity while maximizing quality of life. However, the patient does not meet CMS
criteria for an insulin pump because he does not have autoantibodies and his C-peptide
level is detectable. As an advocate for the patient, the doctor has to work with the device
manufacturer to obtain a loaner pump as a compassionate measure without any guarantee
that the device will continue to be available if the manufacturer chooses to no longer
provide it.
Health Care Provider Experiences:
• A physician is required to document in the medical record that an older adult with
diabetes has more than one year of life expectancy before the patient is allowed to
receive the prescribed device and supplies.
• A physician documents that a patient is performing blood glucose testing four
times per day, as required by CMS criteria to obtain a CGM device. However, the
request for the device was denied when the patient’s glucose meter data download
shows an average of 3.9 blood glucose tests per day.
• A supplier of durable medical equipment requires the treating physician to change
phrases and addend the medical record to meet supplier requests, even when the
same language was previously accepted by the same supplier.
• A physician is required to document in the medical record that a patient who is
already using a CGM device is also performing blood glucose testing four times
per day using a blood glucose meter. However, meter-based testing is impossible
for the patient because Medicare no longer covers blood glucose meters and
supplies when a patient begins to use a CGM device. The patient’s only option is to
purchase these supplies on their own.
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Focus Area 3. Team-Based Care
Increasing the Health Care Workforce
Background
Person-centered, team-based care is critical to improving the lives of people with diabetes.
The National Academy of Medicine defined team-based care as “The provision of health
services to individuals, families, and/or their communities by at least two health providers
who work collaboratively with patients and their caregivers—to the extent preferred by each
patient—to accomplish shared goals within and across settings to achieve coordinated,
high-quality care”.262, 263 Team-based care is one of the most effective ways to ensure that
people with diabetes have their care needs met and attain improved overall health and
wellbeing.264-268
Person-centered, team-based care facilitates access to care and delivery of essential health
care services. A recent AHRQ report entitled “Creating Patient-centered Team-based Primary
Care”265 described person-centered care as relationship-based, making the person feel
known, respected, engaged, and knowledgeable. Fundamental to this approach is the
belief that, when clinical practices draw on the expertise of a variety of team members,
people are more likely to get the care and support they need.265, 269 Competing demands
such as coexisting medical and behavioral health conditions, multiple medications, general
preventive care, social factors, and/or stressors often impede the ability of people with
diabetes to manage diabetes effectively.270, 271 These complexities also interfere with a single
health care provider’s ability to offer high-quality, guideline-recommended care. One of
the most effective approaches to address these gaps in care and improve outcomes is to
empower non-physician providers to work as part of an inter-professional care team and
assist patients with diabetes.264-268
People with diabetes are most likely to seek care at primary care practices, and this setting
is optimal to develop sustained relationships, coordinate care among specialists, and
address family, social, and mental health needs. Thus, integrating inter-professional team-
based care into primary care is critical.265, 269 The composition of person-centered care teams
can vary but should reflect the diversity of the communities served by the primary care
practice. Working in conjunction with a physician, team members often include (1) nurses,
(2) dieticians, (3) social workers, (4) integrated behavioral health specialists, (5) clinical
pharmacists, (6) care coordinators, (7) medical assistants, and/or (8) community health
workers (CHWs).
For this report, the Commission focuses on key aspects of person-centered, team-based
care that have the greatest potential to (1) improve diabetes outcomes, patient experience,
and provider experience, and (2) reduce health care cost; and that may be addressed by
federal agencies.
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Rationale
For practices to implement team-based care, they need access to an appropriately trained
workforce, adequate reimbursement to support the team, and assistance and support in
incorporating the team into their practice.
Team-based care requires a trained health care workforce that reflects the needs of
communities
The numbers of primary care clinicians, behavioral health specialists, dentists, and other
team members are insufficient to meet the needs of people with diabetes, especially in rural
and underserved settings.272 Since a large proportion of trainees stay in the area where they
train, location of training programs has important implications.272, 273 Several deficiencies and
barriers in federal efforts impeded the development of an adequate workforce for team-
based care:
• Lack of a global assessment of primary health care workforce needs.
• Lack of standardized data collection to demonstrate the impact of training on
health care workforce needs.
• Agencies that support training programs are not required to address health care
workforce needs identified by HRSA.
• Limits are placed on the types of health care professional trainees that are
allowed in certain HRSA training programs, making it challenging to provide
interprofessional training.
Health care professional training is primarily supported by CMS with graduate medical
education payments to teaching hospitals (about $11 billion annually). Each teaching
hospital is allowed to determine the specialty training it provides. This flexibility helps
individual health care systems meet their immediate hospital workforce needs; however,
those needs often do not align with local or national health care workforce needs.272 This
flexibility also has the potential unintended consequence of training more specialists and
fewer primary care providers.
HRSA provides a health workforce assessment that describes the supply, demand,
distribution, and education of the U.S. health care workforce.274 HRSA also manages more
than 70 HHS workforce programs and aligns its programs to meet workforce needs. Despite
a recent increase in funding for the HRSA National Health Services Corp, the number
of trainee positions funded by HRSA is still inadequate to meet the workforce needs of
underserved communities.
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Adequate reimbursement is required for practices to implement and sustain
team-based care
The lack of reliable reimbursement for team members limits practices’ ability to develop
and implement such practices. This is especially problematic for CHWs, clinical pharmacists,
and behavioral health specialists, all of whom can help improve outcomes for people with
diabetes, if they are included as part of team-based care. Value-based payment models
have the potential to support the inclusion of additional team members. There are a variety
of innovative ways in which these value-based payment models might incentivize and
support the inclusion of additional team members. Centers for Medicare and Medicaid
Services/Center for Medicare and Medicaid Innovation (CMS/CMMI) are currently testing
value-based payment models and initiatives.
Technical assistance is needed by primary care practices to implement team-based care
Implementing team-based care requires a change in the approach to and design of care
delivery. Primary care practices, especially small and medium-sized practices, do not have
the expertise and/or resources for this transformation. Technical assistance (or practice
consultation and coaching) can facilitate practice transformation and the adoption of
evidence-based practices, quality improvement, and system changes.275-279 The Primary
Care Extension Program (PCEP) was established by the Accountable Care Act to provide
this type of technical assistance but lacks funding. AHRQ has used limited funds to support
PCEPs in a small number of states. These demonstration projects have shown improvements
in implementing disease prevention strategies and integrating elements of team-based
care by participating primary care practices.280-282 Additional funding would allow the
extension of this model to all states, accelerating the uptake of team-based care.
Recommendation 6.4: The National Clinical Care Commission recommends that steps
be taken to ensure an adequate workforce and to enhance and sustain team-based
care to improve outcomes for people with diabetes.
• Establish a process within HHS to routinely assess and identify all health care
workforce needs and ensure that training program funding across agencies is
directed to meet those needs.
• Ensure the Health Resources and Services Administration (HRSA) training
programs are designed to meet unmet needs in the team-based health care
workforce.
◊ Evaluate and address regulatory or statutory limitations on HRSA
training programs that affect the agency’s ability to meet the needs of
team-based care and new care models.
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◊ Increase funding for exemplary HRSA programs that support training
health care professionals in team-based care in medical shortage areas,
such as the HRSA National Health Services Corp.
• Identify and implement mechanisms for involvement of community health
workers, clinical pharmacists, and integrated (or collaborative) behavioral
health services in existing and future value-based models of care (alternative
payment models)
• Enhance funding to AHRQ through Primary Care Extension Programs and
other mechanisms to provide technical assistance to medical practices to
implement team-based care.
Patient Testimonial
Stephanie is a 37-year-old woman who has had type 2 diabetes for seven years. In 2017,
her blood glucose was consistently in the 300s and her physician referred her to work with
the clinical pharmacist to optimize her medication regimen. She subsequently had eight
visits during which the pharmacist helped her adjust her insulin doses. After 14 months, her
blood glucose improved to values consistently in the lower 100s, significantly reducing her
risk for many life-altering complications associated with diabetes.
Stephanie was ecstatic to see her hard work pay off and wanted to continue improving
her health only to be met with a significant financial barrier. When she went to pick up her
insulin at the pharmacy, her copay was over $900 for a one-month supply. Stephanie was
overwhelmed, frustrated, and confused. It turns out her new job had different insurance
coverage, which led to the surprising high cost. Stephanie was then faced with the decision
to resign from her job and apply for Medicaid to be able to afford her insulin or keep her
job and not be able to afford the insulin. She reached out to the clinical pharmacist who
connected Stephanie to a manufacturer insulin savings program, which could provide
her with an affordable monthly co-pay for the insulin. Through the help of the clinical
pharmacist, Stephanie reached her goal blood glucose levels, has avoided significant
complications, and has maintained affordable access to insulin.
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Community Health Workers
Background
Many of the barriers to improving health outcomes for people with diabetes are economic,
social, and/or environmental. Overcoming these social determinants of health (SDOH)
requires connections between providers and community resources. Enhancing trust and
cultural competence is particularly relevant given the health disparities in communities
of color. CHWs serve as a liaison between health services and social services and the
community. CHWs are frontline public health workers who are trusted members of or have
a particularly good understanding of the community. To be most successful, CHW “natural
helper” skills take precedence over clinical skills.283 Community health worker interventions
have been shown to be cost effective in improving diabetes knowledge, lifestyle behaviors,
and diabetes health outcomes, especially in disadvantaged populations.284, 285 Given the
significant health disparities for people with diabetes, implementing effective strategies for
communities that are disadvantaged is particularly important.
Rationale
Despite CHWs’ contributions to the improved health outcomes of people with diabetes,284,
285 uptake of CHWs by care teams has been low because of limited reimbursement and
barriers to implementation. CMS has recognized the role of CHWs. The CMS Final Rule
issued July 15, 2013 allowed Medicaid agencies to reimburse community-based preventive
services, including those provided by CHWs.286 However, most states have narrowly
interpreted this rule concluding that it only applies to medical preventive services and not
social, economic, and behavioral services. In addition, on January 7, 2021, CMS issued a
“roadmap” with guidance to state health officials. The roadmap was designed to drive the
adoption of strategies that address SDOH in Medicaid and the Children’s Health Insurance
Program.287 However, CHWs were not specifically mentioned in the roadmap.
In addition to reimbursement issues, organizations need assistance to integrate CHWs
into team-based care. The CDC has grants, toolkits, and online resources to assist health
care organizations, community organizations, and states in implementing and sustaining
a CHW workforce. Increased funding to CDC would accelerate the implementation and
sustainability of CHWs by addressing system and policy level barriers to integration at the
state level.
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Recommendation 6.5: The National Clinical Care Commission recommends that steps
be taken to enhance implementation and sustainability of community health workers
(CHWs) as critical members of diabetes care teams.
• CMS should clarify and build on the 2013 final rule, expanding the scope of
Medicaid-reimbursable services by CHWs to include social, behavioral, and
economic supports as part of covered services.
◊ Clarify that Medicaid funding is available for CHWs to address social
determinants of health (SDOH), building on the January 7, 2021 - CMS
SDOH Roadmap.
◊ Clarify that CHW qualifications should focus on life experience,
interpersonal skills as natural helpers, community membership, as well
as formal education or clinical training.
◊ Develop policies that require CHW services be delivered in accordance
with evidence-informed standards for CHW programs such as those
developed by the National Committee for Quality Assurance, the CDC
CHW Core Consensus (C3) Project, the Community Guide, and the
National Association of Community Health Workers (NACHW).
• Increase funding to CDC to expand programs to assist all states in
infrastructure development and processes to integrate CHW services in a
comprehensive, whole-person approach that includes economic, behavioral,
and social supports, as well as clinical and preventive services.
Focus Area 4. Expand Virtual Care
Background and Rationale
Diabetes prevalence is higher in rural and underserved communities than in urban areas.
People with diabetes living in rural and/or underserved communities have limited access
to health care facilities and specialty care and often endure long and difficult commutes or
lack the transportation needed to access guideline-recommended care. Travel and time
constraints keep many individuals from receiving diabetes education services, adequate
primary care, and specialty care. Additionally, Medicare beneficiaries using diabetes devices
(for example, insulin pumps and continuous glucose monitors) are required to have regular
interim medical visits to be approved for their ongoing use. The required in-person visits
pose additional challenges to individuals with work or family demands or disabilities.
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During the COVID-19 Public Health Emergency, CMS issued waivers to allow the use of
telemedicine to facilitate data sharing, receipt of ongoing diabetes care and education, and
continued use of diabetes devices without in-person visits. The waivers are well received by
the medical community and patients and are helping patients receive needed care without
in-person visits.
Virtual care, a broader term than telemedicine, generally encompasses (1) use of web-
based portals for communication between patients and their care teams; (2) electronic
consultations between primary care and specialty clinicians; (3) telehealth clinic visits; (4)
data (from diabetes device) sharing between patients and their care teams; (5) diabetes
education classes for patients using technology-based platforms; and (6) real-time, peer-to-
peer consultations and mentoring for clinicians and care teams.
Virtual care, including telemedicine, can help care teams and patients access additional
resources and services,288, 289 and reduce the gaps in receipt of high-quality diabetes
care. Continuing access to and reimbursement for virtual care such as telemedicine
visits will allow clinicians to provide best-practice diabetes care to rural and underserved
communities.
Opportunities
To benefit from virtual care, patients with diabetes must have access to and subsequently
adopt digital connectivity and services. The federal government is working to expand
broadband access for those who lack digital connectivity and help them overcome barriers
to adoption.
The Commission identified additional federal programs and policies that have shown great
potential in helping deliver virtual care to a wide range of patients.
• The VA/DoD Virtual Medical Center (VA-VMC). The VA-VMC is a novel
program developed jointly by the Department of Veterans Affairs and Department
of Defense.290 This virtual approach to diabetes self-management education
and support (DSMES) helps patients overcome travel and schedule barriers by
providing access to real-time DSMES and peer support groups and a wealth of
educational materials. This program became the first nationally certified DSMES
program recognized by the American Diabetes Association. If used across federal
agencies (for example, through collaborative agreements), this program can deliver
virtual DSMES to patients who otherwise do not have access to DSMES services or
have travel and time constraints.
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• E-consults. CMS has implemented reimbursement codes for interprofessional
consultations conducted through electronic communication (known as
“e-consults”). E-consults are formal, synchronous or asynchronous, clinician-
to-clinician consultations without patient presence and occur within a shared
electronic health record or web-based portal. E-consults have been shown to
improve access to specialty care, avoid delays in care, reduce costs to patients
and the health care system, enhance clinician knowledge of how to better
evaluate and/or manage many conditions, and improve communication and
collaboration between clinicians. As an example, VA’s e-consults reduced response
time for specialty consults from an average of 34.4 to 2.4 days across several
specialties.291-293
Recommendation 6.6: The National Clinical Care Commission recommends that
Congress support use of virtual care modalities in the following ways:
• Remove geographic and originating site restrictions so that CMS can provide
access to telehealth services as appropriate.
• Make permanent the ability for Federally Qualified Health Centers and Rural
Health Centers to provide services by telehealth.
• Make permanent the telehealth waiver for Diabetes Self-management
Education and Support (DSMES)/Diabetes Self-Management Training (DSMT);
and
• Maintain coverage for audio-only visits to comply with the Executive Order on
Advancing Racial Equity and Support for Underserved Communities.
Telehealth is safe and effective when compared to in-person visits for diabetes education
and clinical care.294-298 For those with limited digital literacy or access, telephone visits have
shown equivalent benefits to video visits.299 Telehealth serves as an important option for
patients to receive individualized and optimized diabetes care. It can help improve clinical
outcomes and lower costs.
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Telementoring to Improve Access to High-Value Care for People
With Diabetes
Background
Practices affiliated with the Indian Health
The Extension for Community
Service (IHS) and with HRSA serve
Healthcare Outcomes (Project
patient populations with a prevalence
ECHO) based at the University
of diabetes that exceeds the national
of New Mexico is an example
average.300, 301 Patients served in such
of successful telementoring
settings may also find it more difficult
programs. Its hub-and-spoke
to receive specialty care.302-304 Front
model enables capacity building
line primary care clinicians serving
through ongoing, knowledge-
these patients are often responsible for
sharing between geographically
delivering ongoing care but may not
isolated care teams and a faculty
have all the tools and specialty expertise
of specialty care experts.
needed. Virtual care such as technology-
enabled collaborative learning and
capacity building or telementoring programs can help the clinicians access specialty care
expertise effectively and more cost-efficiently. Several federal departments and agencies
such as VA, CMS, IHS, AHRQ,305 and HRSA have already begun using telementoring to help
meet the needs of the patients they serve, though to a limited extent.
Rationale
IHS and HRSA both face challenges to maximize the benefits of telementoring for people
with diabetes. Despite having conducted pilot projects, each agency has limited capacity to
continue or expand these programs. Funding for technology-enabled collaborative learning
and capacity building was offered to IHS and HRSA through legislation,306 but competing
demands for managing other health issues have reduced the funding available for
addressing diabetes care. In addition, neither IHS nor HRSA has the internal administrative
capacity to administer large demonstration projects of hubs (specialty experts) and spokes
(primary care teams) and collect data to monitor effectiveness. Collaboration between
CMMI, which has administrative expertise, and an entity experienced in diabetes care
telementoring will enhance the effectiveness of demonstration projects within both IHS and
HRSA.
Recommendation 6.7: The National Clinical Care Commission recommends that the
Centers for Medicare & Medicaid Innovation (CMMI) fund a demonstration project
with the Health Resources and Services Administration (HRSA) and the Indian Health
Service (IHS) that utilizes a technology-enabled collaborative learning and capacity
building model (for example, Project ECHO-type model) to support uptake and
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implementation of diabetes care best practices among primary care providers and
care teams. The project should include training of community health workers, payment
for both hub and spoke participants’ time, collection and analysis of interim data, and
utilization of a shared-services approach for training on the telementoring model,
infrastructure, and data collection to inform broader implementation.
• In collaboration with HRSA, provide diabetes-related telementoring to
small or rural health clinics (spokes) to include focus on social determinants
of health and behavioral health issues that impact diabetes outcomes
and leverage existing academic center hubs to support uptake and
implementation of diabetes care best practices.
• In collaboration with IHS and tribal and urban Indian clinics, create supportive
learning and mentorship relationships to assist in implementing diabetes
care best practice and leverage the existing Tribal Epidemiology Centers and
academic center hubs.
The demonstration projects should include reimbursement for clinicians and members of
the care team to attend mentoring sessions because this is an extension of patient care.
Data collection should be designed to assess impacts on patient outcomes, clinician and
care team satisfaction, and associated health care costs. If successful, expansion of this
model may improve the receipt of high-quality, individualized diabetes care and optimize
health outcomes for a large segment of the population that is largely underserved.
This recommendation is specific for HRSA and IHS to develop demonstration projects of
clinician-to-clinician mentoring using a virtual platform to help improve access to diabetes
specialty care for the patients they serve.
Focus Area 5. Hypoglycemia Safety and Quality Measure
Background
Quality of care is often tracked with quality measures to ensure favorable outcomes across
populations. Such quality measures are often used by health systems and payers to drive
performance and quality improvement. Quality measures for diabetes primarily focus on
improving glucose control because the degree and duration of hyperglycemia are directly
related to the risk of long-term diabetes complications (for example, blindness, end-
stage kidney disease, and amputations). However, for many older adults with advanced
complications and comorbidities and for people with limited life expectancy, such treatment
goals have modest benefits and carry increased risk.
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Rationale
Severe hypoglycemia (dangerously low blood glucose levels) is not uncommon among
people treated with some diabetes medications including insulin. The risk of attendant
harms (for example, falls, fractures, hospitalizations, and death) from severe hypoglycemia
are increased in older adults. Therefore, less intensive glucose targets should be applied to
older adults with diabetes who are taking medications that increase risks of hypoglycemia,
but who are unable to recognize and/or appropriately treat hypoglycemia (for example,
patients with dementia), and to individuals across the life span with clinical conditions that
limit life expectancy (for example, patients with metastatic cancer). In such persons, the risks
from hypoglycemia, treatment burden, and costs may outweigh any potential benefits. Such
potential overtreatment lies at the intersection of low-value practices and patient safety and
should be discouraged.
Current federal quality measures focus solely on avoiding high blood glucose levels.
However, treatment approaches that relax glucose control in some older adults or those
with limited life expectancy are widely considered high-quality diabetes care. Nonetheless,
clinicians often treat such patients to achieve lower blood glucose levels, which is an
unintended consequence of current quality measures. In doing so they may minimize or
overlook the potential risks of hypoglycemia to the individual. Therefore, a quality measure
that focuses on avoiding hypoglycemia needs to be developed and applied to patients with
diabetes in whom hypoglycemia poses short-term risks for major complications.
Recommendation 6.8: The National Clinical Care Commission recommends that
CMS develop and implement a quality measure to assess potential overtreatment,
inappropriate treatment, or risk of harm among Medicare beneficiaries with diabetes
and life-limiting conditions to reduce the incidence of severe hypoglycemia and
improve patient safety.
Focus Area 6. Insulin Affordability
Background
Insulin is essential for life and for the survival of patients with type 1 diabetes. In type 1
diabetes, the pancreas makes so little insulin that without insulin treatment the person will
develop dangerously high blood glucose levels, a condition termed diabetic ketoacidosis.
Diabetic ketoacidosis is a medical emergency that almost always requires hospitalization
and can be fatal. For other people with diabetes, their bodies make enough insulin to avoid
ketoacidosis but not enough to control their blood glucose levels. These individuals require
insulin to control glucose levels over time to avoid the chronic complications of diabetes. At
least 7 million people in the U.S. require insulin to manage their diabetes and for many of
these people, insulin is life-sustaining. Having access to insulin day in and day out is critical
for managing diabetes and essential to achieving a long and healthy life.
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95
Rationale
Diabetes treatment with insulin became available in the 1920s. Over time, major advances
in the way insulin is formulated have enhanced its effectiveness. Many of these changes
have long since moved from being proprietary and patent-protected. Despite this, the cost
of insulin has increased dramatically at a rate that far exceeds the rate of inflation, making it
unaffordable for many patients with diabetes. In 1999 a vial of insulin lispro (Humalog®) cost
$21 and in 2019 it cost $332.307 A person with diabetes can require several vials of insulin
each month, and the monthly cost for insulin can exceed $1,000. This does not include the
costs for the supplies needed to administer insulin and to monitor blood glucose levels.
The high cost of insulin poses a tremendous barrier to optimal diabetes treatment. At
least one in four individuals treated with insulin report rationing308 their insulin while even
more make significant trade-offs in other aspects of their lives (for example, food, housing,
transportation, etc.) to purchase the insulin they need.
Opportunities
Part D Senior Savings Model
In January 2021, CMMI launched a new approach for pharmacy payment called the Part D
Senior Savings Model.309 The model is testing the impact of offering Medicare beneficiaries
a choice of enhanced Part D plan options that have lower out-of-pocket costs for insulin.
The program is available to beneficiaries who receive Part D coverage through stand-alone
prescription drug plans or Medicare Advantage Prescription Drug plans. Beneficiaries have
broad access to multiple types of insulin at a maximum copay of $35 per insulin per month
in the deductible, initial coverage, and coverage gap phases of the Part D benefit.
Participating pharmaceutical manufacturers pay the 70% discount in the Part D coverage
gap for the insulins they market. Part D sponsors are also required to encourage healthy
behaviors and medication adherence through rewards and incentive programs. The
Medicare Part D Senior Savings model has the potential to reduce out-of-pocket costs and
provide stable, predictable copays for the insulins. This offers an opportunity for CMMI to
conduct widespread testing and rigorous evaluation of the Part D Senior Savings Model,
and if effective, encourage its broad implementation by CMS.
The above program serves as a promising, intermediary step. However, this does not apply
to all Medicare beneficiaries with diabetes. For example, those who are using insulin pumps
have their insulin covered by Medicare Part B and cannot take advantage of the Part D
Senior Savings Model, nor can people with other forms of insurance or no insurance. Much
more needs to be done to reduce the cost of insulin, a life-sustaining medication.
Recommendation 6.9: The National Clinical Care Commission recommends that
federal policies and programs remove cost barriers to ensure that insulin is affordable
for all people with diabetes and that no one with diabetes who needs insulin cannot
get it because of cost.
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Curbing major price escalations for insulin and
“The adverse outcomes
making it more accessible will involve policies
associated with diabetes, and
and programs of several federal agencies. The
the resulting costs of care,
Commission’s recommendation is based on
can be reduced with effective
what needs to be done, with recognition that
treatments, preventive strategies,
how to accomplish this will be a complex task
and diabetes self-management
with many steps and components.
education and support.”
Possible interventions to make insulin
American Diabetes Association
accessible and affordable for people with
diabetes:307, 310-312
•
Cap maximum price increases for insulin at no more than the rate of inflation.
•
Limit out-of-pocket costs without increasing premiums or deductibles through one
or more of the following policies:
◊ Limit cost sharing to a copay of no more than $35.
◊ Provide first-dollar coverage.
◊ Cap costs at no more than $100 per month.
•
Develop a payment model for Medicare Part B beneficiaries in addition to Part D
that lowers out-of-pocket costs for insulin.
•
Provide “safety net” measures and laws providing immediate access to insulin in
emergency circumstances, especially for people with type 1 diabetes who are
unable to afford insulin.
•
Allow government negotiation of drug prices.
•
Eliminate rebates or ensure that rebates that are paid by a manufacturer to
Pharmacy Benefit Managers are transparent and passed on to patients without
increasing premiums or deductibles.
•
Reform the regulatory and legal processes to facilitate introducing biosimilar
insulins to create marketplace competition.
•
Eliminate anticompetitive arrangements including pay-for-delay, shadow pricing,
“evergreening” of patents (that is, patent extensions for minor changes in the
formulation or mode of delivery) and limit re-labeling brand drugs as “authorized
generics” of the parent pharmaceutical company.
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Patient Testimonial
--Andrew (Drew) Wickman
“ I was diagnosed with ‘sugar diabetes’ at the age of 3
in 1949. I’ve seen a lot of changes over the last 72 years.
I’ve gone from urine testing with a test tube and Clinitest
tablets to finger sticks and then continuous glucose
monitors. Insulin has gone from NPH U40 beef/pork insulin
to genetically modified Humalog. Delivery has gone from
a glass syringe and a needle as big as a pipe, which came
with cleaning wires and a sharpening stone, to an insulin
pump/CGM loop system. I remember buying a vial of insulin
for $1.40 and not having or needing insurance. Now without
Medicare and insurance through my employer I couldn’t afford to have type 1 diabetes. I’ve
been fortunate to have suffered from only one complication in all these years. My Diabetic
Retinopathy was treated with laser surgery and has been stable since around 1980 with only
minimal loss of peripheral vision. I’m happy, healthy and active at the age of 74 and now my
concerns involve Medicare regulations which are apparently made for people who live in
cities and not for rural residents.”
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Focus Area 7. Coverage for Secondary Prevention
Background
Once diabetes is diagnosed, treatment goals are directed to maintaining health and
preventing damage to the heart, eyes, kidneys, and nerves. Diabetes complications are
the greatest cause of morbidity and mortality and the largest contributor to the cost of
diabetes.313 If complications are present, the cost of diabetes care is three times higher than
when there are no complications.314
Prevention strategies fall into three categories: primary prevention aimed at preventing
a disease before it occurs, secondary prevention aimed at reducing the impact of a
disease once it has occurred, and tertiary prevention aimed at reducing disability and
restoring function in someone with a complication of the disease. Much can be done to
avert (primary prevention), delay (secondary prevention), or mitigate (tertiary prevention)
the complications of diabetes, particularly by adhering to evidence-based guidelines.
Unfortunately, nearly two-thirds of people with diabetes are not receiving secondary
or tertiary prevention care, putting them at risk for avoidable health care utilization and
costs.231
As a provision of the Affordable Care Act, health insurers are required to cover, at no
cost to the patient, primary prevention services that the U.S. Preventive Services Task
Force recommends as Grade A or Grade B. However, secondary prevention strategies
(for example, diabetes self-management education and support) and tertiary prevention
strategies (for example, eye exams to identify diabetic retinopathy in its earlier stages and
allow treatment to prevent blindness) are not treated similarly, even if they are highly cost-
effective.
Rationale
Providing pre-deductible coverage (that is, coverage at no cost to the patient) for some
of the most critical secondary and tertiary prevention services for diabetes offers an
opportunity to help close existing care gaps and the associated human and financial costs
of diabetes complications. This is especially true for those with health disparities and the
uninsured or under-insured. The causes for these treatment gaps are multifactorial and
include patient-, clinician-, and health system-related factors. Lack of affordability, however,
is a major patient-related factor that prevents optimized care and better outcomes. For
most patients, including Medicare beneficiaries, secondary and tertiary prevention services
require cost sharing (that is, copays) as part of the coverage. For people with diabetes, and
especially those with lower incomes, cost sharing reduces treatment adherence. Removing
cost sharing enhances adherence to prevention services and therapies.315 A consequence
of reduced adherence resulting from medication cost sharing is increases in health care
utilization and costs from emergency department visits and hospital stays.316 There are many
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99
high-value secondary and tertiary prevention treatments and services that can delay the
onset and progression of and disability associated with diabetes complications, but their
use is often limited by cost.
Recommendation 6.10: The National Clinical Care Commission recommends
that HHS establish a process to determine and regularly reevaluate high-value
diabetes services and treatments to be fully covered (pre-deductible) by health
insurance based on their ability to prevent development or progression of diabetes
complications.
Some examples of services and treatments to consider for pre-deductible coverage:
• Equipment and supplies for self-monitoring blood glucose and continuous glucose
monitoring
• Diabetes Self-Management Training (DSMT) (Medicare) / Diabetes Self-
Management Education and Support (DSMES) (other than Medicare)
• Retinal exams (“diabetes eye exam”)
• Shoes and foot orthotics for people with diabetes who have lost sensation in their
feet because of nerve damage from diabetes
• Certain high-value medications shown to reduce heart disease and kidney failure in
patients with diabetes. These medications include sodium-glucose co-transporter-2
inhibitors, glucagon-like peptide-1 receptor agonists, angiotensin-converting
enzyme inhibitors, angiotensin receptor blockers, and mineralocorticoid receptor
antagonists
Focus Area 8. Research Needs
Evaluation of Barriers to Diabetes Self-Management Education and Support
The underutilization of DSMES is multifactorial, with barriers at the health system, clinician,
and patient levels. Some of the barriers have been identified, but research is needed to
uncover and understand additional barriers.232 In addition, research is needed to test
approaches to address these barriers and improve referral to and uptake of DSMES.
Critical to the research process is stakeholder engagement, to understand the perspectives
of payers, providers, referring clinicians, and people with diabetes, with the goal of
developing and disseminating effective approaches to increase utilization of and continued
engagement with DSMES. Research should test and identify innovations that are able to
increase DSMES utilization, are feasible and acceptable to diverse patient populations and
relevant stakeholders, and have the potential to be sustained.
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Recommendation 6.11: The National Clinical Care Commission recommends that the
National Institutes of Health prioritize funding for research to identify and address
factors that affect referrals to and patient uptake of DSMES such as patient-, clinician-,
and systemic-level barriers, quality measures and incentives, and patient-reported
outcomes and perspectives.
Examples of research approaches to be tested include:
• Address social determinants of health and racial and systemic inequities that
prevent populations disproportionately burdened with diabetes from engagement
in DSMES.
• Use novel care delivery paradigms that may involve integration and collaboration
of community and clinic systems to broaden referral and uptake of DSMES.
• Enhance health care system processes to ensure provider understanding of the
need for DSMES and provide support for making and increasing referrals.
• Improve provider communication with people with diabetes and foster shared
decision making to encourage uptake and engagement in DSMES.
• Leverage and engage key family members and peer support to enhance
engagement of people with diabetes in the DSMES process.
Implementation Research for Team-based Care
There is a need to study implementation strategies to accelerate adoption of team-based
care to improve diabetes outcomes. Such implementation research attempts to close
the gap between knowing and doing (documented as a 17-year gap by the Institute of
Medicine) by identifying and addressing barriers to the uptake of new, proven health
interventions.317, 318 Historically, funding for dissemination and implementation research has
not been prioritized by federal agencies. Research should be supported by federal agencies
to study new models of care delivery and ways to enhance uptake of team-based care.
Recommendation 6.12: The National Clinical Care Commission recommends
increased funding for implementation research across federal agencies (for example,
AHRQ, NIH, CMS, HRSA, IHS, CDC, VA, and DoD) to better translate team-based care
into practice and test new team-based care models and payment systems to improve
diabetes care and outcomes.
Research is needed to identify the best ways to implement team-based care and eliminate
delays in implementation. As an example of an implementation research project, an HHS
Office of Minority Health grantee initiated a project to train staff at 20 federally qualified
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101
health centers in the MidWest Clinicians’ Network, a member organization of health centers
across 10 Midwestern states, to offer group visits for patients with diabetes. While diabetes
group visits have been shown to be effective in improving health outcomes (such as blood
sugar and blood pressure control, and quality of life), there is limited research on how
to integrate diabetes group visits into community health centers serving disadvantaged
populations and their cost-effectiveness. If successful, these study results could be scaled
to the 140 community health centers in the MidWest Clinicians Network and to other
community health centers across the U.S.319 Research projects such as this can provide
important new information on barriers and facilitators to implementation and dissemination
of team-based care.
Impact of Digital Connectivity as a Social Determinant of Health
Diabetes is more prevalent in communities with low internet connectivity, lower incomes,
lower achieved education levels, and older age. Indeed, there is an inverse relationship
between the prevalence of diabetes and the degree of broadband connectivity. Digital
connectivity, or lack of it, is associated with not only access to health care but also education
and distance learning, employment such as remote work, job searches, online applications,
training, and much more. This suggests that digital connectivity is a “super” social
determinant of health because it amplifies the impact of other social factors.320-323 There
is an urgent need to both accelerate broadband access and understand the barriers to
adoption of digital resources to improve health and health outcomes and reduce disparities
for those at risk for or living with diabetes. Further, investigation of the mechanisms of how
digital connectivity is associated with health is critical to improving health outcomes.
Recommendation 6.13: The National Clinical Care Commission recommends that
digital connectivity be investigated as a social determinant of health affecting the
development and progression of diabetes.
• The Federal Communications Commission (FCC), the U.S. Department
of Agriculture (USDA), and the U.S. Department of Health and Human
Services (HHS) should expand the scope of an inter-agency memorandum
of understanding (MOU) beyond the Rural Telehealth Initiative or establish
another mechanism to bring together the appropriate federal agencies to
share information on and investigate (1) the relationship between digital
connectivity and health; and (2) the types of digital services and the level of
adoption of digital services needed to make a positive impact on health.
• FCC should conduct research to better understand the associations of digital
connectivity, diabetes prevalence, and improved diabetes health outcomes.
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Chapter 7: Looking Forward
Diabetes is a serious clinical and public health problem. The disease and its complications
affect tens of millions of Americans of all ages, lead to preventable suffering and death,
impact families, pose an enormous financial burden on our nation’s health care system
and on society, and contribute to health inequities. Despite clinical, public health, and
government efforts, the number of Americans with diabetes and its complications has
grown each year, and diabetes costs continue to rise. To reverse these trends and to protect
the health and wellbeing of Americans, the National Clinical Care Commission believes
that our nation needs (1) a National Diabetes Strategy informed by this report to leverage
the work of federal programs and (2) an Office of National Diabetes Policy to further
develop the National Diabetes Strategy, monitor its implementation, and report progress to
Congress and to the American people.
Develop and Implement a National Diabetes Strategy
The National Clinical Care Commission 2021 Report to Congress and the Secretary of
Health and Human Services provides a framework for a comprehensive National Diabetes
Strategy and includes specific recommendations for both health- and non-health-related
agencies to better address the diabetes epidemic.
The National Clinical Care Commission recommends that the National Diabetes Strategy
prioritize the following:
• Enhance collaboration and coordination across all federal agencies on matters that
impact diabetes prevention and treatment.
• Influence social and environmental conditions by improving dietary quality,
marketing oversight, food labeling, and the ambient and built environments.
• Ensure that achieving health equity is a goal of all federal policies and programs
that impact people at risk for and with diabetes.
• Improve access to comprehensive, high-quality, and affordable health care for
people at risk for and with diabetes.
• Make medications accessible and affordable for people with diabetes.
• Prevent diabetes in those at high risk by increasing awareness of prediabetes and
ensuring that those with prediabetes have access to lifestyle intervention programs.
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• Reduce regulatory barriers for key diabetes treatments, expand the health care
workforce, and implement policies that facilitate safe and effective care for people
at risk for or with diabetes.
The Commission also urges Congress to promptly implement the Commission’s
recommendations to prevent and control diabetes, to improve the health outcomes of
millions of Americans with diabetes, and to protect the health and wellbeing of current and
future generations of Americans at risk for developing diabetes.
Establish an Office of National Diabetes Policy
Over the past decades, the federal government has invested substantial health care
resources to combat the diabetes epidemic in the U.S. As highlighted in the report, some
of the federal programs have made great strides in helping control diabetes and improve
patients’ health outcomes. However, the Commission finds that the federal agencies’ and
departments’ policies and programs that impact both health care and non-health functions
should be further leveraged to improve efficiency and to maximize the impact of federal
resources, and that a national office focusing on policies and programs to address the
diabetes epidemic is needed to ensure coordination across all agencies and departments.
To develop, implement, and monitor the National Diabetes Strategy built upon the
National Clinical Care Commission’s recommendations, the Commission recommends
Congress create an Office of National Diabetes Policy (as described in Chapter 3). The
Office of the National Diabetes Policy should coordinate federal policies and programs
that have an impact on diabetes across agencies and departments and evaluate, monitor,
and report progress on the implementation of the National Clinical Care Commission’s
recommendations and the development and implementation of the National Diabetes
Strategy to Congress and the public on an annual basis.
The National Clinical Care Commission urges Congress and the Secretary of Health and
Human Services to promptly enact these recommendations and implement a long-term
strategy to combat this growing health crisis and help the more than 100 million Americans
with or at risk for diabetes.
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Appendices
Appendix A. National Clinical Care Commission
Commission Chair
William H. Herman, MD, MPH
Professor of Medicine and Epidemiology, Co-Director, Michigan Center for Diabetes
Translational Research, University of Michigan, Ann Arbor, MI
Public Members (Special Government Employees)
Shari Bolen, MD, MPH
Director, Population Health Research Institute, Associate Professor of Medicine, Department
of Population and Quantitative Health Sciences, MetroHealth System, Case Western Reserve
University, Cleveland, OH
John Boltri, MD, FAAFP
Chair and Professor, Department of Family and Community Medicine, Northeast Ohio
Medical University College of Medicine, Rootstown, OH
J. William Cook IV, MD, FACP
Primary Care Internal Medicine, President and Clinical Dyad Leader, Ascension Medical
Group, Baltimore, MD
Ayotunde Dokun, MD, PhD, FACE
Associate Professor of Medicine and Endocrinology; Director, Division of Endocrinology
and Metabolism, Carver School of Medicine, University of Iowa, IA
Jasmine Gonzalvo, PharmD, BCPS, BC-ADM, CDE, LDE
Clinical Associate Professor, Purdue University College of Pharmacy, Indianapolis, IN
Carol Greenlee, MD, MACP, FACE
Faculty Co-Chair, Center for Medicare and Medicaid Innovation Transforming Clinical
Practice Initiative (2015-2019); Western Slope Endocrinology, Grand Junction, CO
Meredith Hawkins, MD, MS
Director, Global Diabetes Institute, Albert Einstein College of Medicine, Bronx, NY
Shannon Idzik, DNP, ANP-BC, FAAN, FAANP
Associate Dean and Professor, Doctor of Nursing Practice Program, University of Maryland
Baltimore School of Nursing, Baltimore, MD
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105
Ellen Leake, MBA
Chair, Juvenile Diabetes Research Foundation, International Board of Directors, Jackson, MS
Dean Schillinger, MD
Professor, University of California San Francisco School of Medicine; Chief, Division of
General Internal Medicine, San Francisco General Hospital, San Francisco, CA; Co-Director,
DREAMS Center for Diabetes Translational Research
David Strogatz, PhD, MSPH
Director, Center for Rural Community Health, Bassett Research Institute, Bassett Health Care
Network, Cooperstown, NY
Federal Members (Regular Government Employees)
William Chong, MD
Associate Director for Clinical Affairs, Office of Generic Drugs, Center for Drug Evaluation
and Research, U.S. Food and Drug Administration, Department of Health and Human
Services
Paul R. Conlin, MD
Chief, Medical Service, Veterans Affairs Boston Healthcare System, Department of Veterans
Affairs
Naomi Fukagawa, MD, PhD
Director, Beltsville Human Nutrition Research Center, United States Department of
Agriculture
Barbara Linder, MD, PhD
Senior Advisor, Childhood Diabetes Research, National Institute of Diabetes and Digestive
and Kidney Diseases, National Institutes of Health, Department of Health and Human
Services
Aaron Lopata, MD
Chief Medical Officer, Maternal and Child Health Bureau, Office of the Associate
Administrator, Health Resources and Services Administration, Department of Health and
Human Services
Barry Marx, MD
Director, Office of Clinician Engagement, Center for Clinical Standards and Quality, Centers
for Medicare & Medicaid Services, Department of Health and Human Services
Pat Schumacher, MS, RD
Chief, Program Implementation Branch, Division of Diabetes Translation, National Center
for Chronic Disease Prevention and Health Promotion, Centers for Disease Control and
Prevention, Department of Health and Human Services
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Donald Shell, MD, MA
Director, Disease Prevention, Disease Management and Population Health Policy and
Oversight, Office of the Assistant Secretary of Defense for Health Affairs, Department of
Defense
CAPT Jana Towne, RN, BSN, MHA
Nurse Consultant, Division of Diabetes Treatment and Prevention, Office of Clinical and
Preventive Services, Indian Health Service, Department of Health and Human Services
Howard Tracer, MD
Medical Officer, U.S. Preventive Services Task Force Program, Center for Evidence and
Practice Improvement, Agency for Healthcare Research and Quality, Department of Health
and Human Services
CAPT Samuel Wu, PharmD
Public Health Advisor, Office of Minority Health, Department of Health and Human Services
Designated Federal Officer
Kara Elam, PhD, MPH, MS
Designated Federal Officer for the National Clinical Care Commission, Office on Women’s
Health, Office of the Assistant Secretary for Health, Department of Health and Human
Services
HHS Support Staff
Clydette Powell*, MD, MPH, FAAP
Technical Advisor for the National Clinical Care Commission, Medical Officer, Office on
Women’s Health, Office of the Assistant Secretary for Health, Department of Health and
Human Services
Erika Kim, PharmD
Health Care Policy Fellow, Office on Women’s Health, Office of the Assistant Secretary for
Health, Department of Health and Human Services
* A special acknowledgment: The Commission especially acknowledges Dr. Clydette Powell who supported the
Commission from its inception.
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107
Appendix B. National Clinical Care Commission
Subcommittees
Prevention—General Population Subcommittee
Ann Bullock, MD (Former Co-Chair, retired)
Former Director, Division of Diabetes Treatment and Prevention, Office of Clinical and
Preventive Services, Indian Health Service, Department of Health and Human Services
Aaron Lopata, MD (Co-Chair)
Chief Medical Officer, Maternal and Child Health Bureau, Office of the Associate
Administrator, Health Resources and Services Administration, Department of Health and
Human Services
Dean Schillinger, MD (Co-Chair)
Professor, University of California San Francisco School of Medicine; Chief, Division of
General Internal Medicine, San Francisco General Hospital, San Francisco, CA; Co-Director,
DREAMS Center for Diabetes Translational Research
J. William Cook IV, MD, FACP
Primary Care Internal Medicine, President and Clinical Dyad Leader, Ascension Medical
Group, Baltimore, MD
Naomi Fukagawa, MD, PhD
Director, Beltsville Human Nutrition Research Center, United States Department of
Agriculture
Jasmine Gonzalvo, PharmD, BCPS, BC-ADM, CDE, LDE
Clinical Associate Professor, Purdue University College of Pharmacy, Indianapolis, IN
Carol Greenlee, MD, MACP, FACE
Faculty Co-Chair, Center for Medicare and Medicaid Innovation Transforming Clinical
Practice Initiative (2015-2019); Western Slope Endocrinology, Grand Junction, CO
William H. Herman, MD, MPH
Professor of Medicine and Epidemiology, Co-Director, Michigan Center for Diabetes
Translational Research, University of Michigan, Ann Arbor, MI
CAPT Jana Towne, RN, BSN, MHA
Nurse Consultant, Division of Diabetes Treatment and Prevention, Office of Clinical and
Preventive Services, Indian Health Service, Department of Health and Human Services
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Prevention—Targeted Population Subcommittee
Ann Albright, PhD, RD (Former Co-Chair, retired)
Former Director, Division of Diabetes Translation, Centers for Disease Control and
Prevention, Department of Health and Human Services
John Boltri, MD, FAAFP (Co-Chair)
Chair and Professor, Department of Family and Community Medicine, Northeast Ohio
Medical University College of Medicine, Rootstown, OH
Howard Tracer, MD (Co-Chair)
Medical Officer, U.S. Preventive Services Task Force Program, Center for Evidence and
Practice Improvement, Agency for Healthcare Research and Quality, Department of Health
and Human Services
Naomi Fukagawa, MD, PhD
Director, Beltsville Human Nutrition Research Center, United States Department of
Agriculture
Shannon Idzik, DNP, ANP-BC, FAAN, FAANP
Associate Dean and Professor, Doctor of Nursing Practice Program, University of Maryland
Baltimore School of Nursing, Baltimore, MD
Ellen Leake, MBA
Chair, Juvenile Diabetes Research Foundation, International Board of Directors, Jackson, MS
Barbara Linder, MD, PhD
Senior Advisor, Childhood Diabetes Research, National Institute of Diabetes and Digestive
and Kidney Diseases, National Institutes of Health, Department of Health and Human
Services
Barry Marx, MD
Director, Office of Clinician Engagement, Center for Clinical Standards and Quality, Centers
for Medicare & Medicaid Services, Department of Health and Human Services
Pat Schumacher, MS, RD
Chief, Program Implementation Branch, Division of Diabetes Translation, National Center
for Chronic Disease Prevention and Health Promotion, Centers for Disease Control and
Prevention, Department of Health and Human Services
Donald Shell, MD, MA
Director, Disease Prevention, Disease Management and Population Health Policy and
Oversight, Office of the Assistant Secretary of Defense for Health Affairs, Department of
Defense
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109
David Strogatz, PhD, MSPH
Director, Center for Rural Community Health, Bassett Research Institute, Bassett Health Care
Network, Cooperstown, NY
CAPT Samuel Wu, PharmD
Public Health Advisor, Office of Minority Health, Department of Health and Human Services
Treatment and Complications Subcommittee
Paul R. Conlin, MD (Co-Chair)
Chief, Medical Service, Veterans Affairs Boston Healthcare System, Department of Veterans
Affairs
Carol Greenlee, MD, MACP, FACE (Co-Chair)
Faculty Co-Chair, Center for Medicare and Medicaid Innovation Transforming Clinical
Practice Initiative (2015-2019); Western Slope Endocrinology, Grand Junction, CO
Shari Bolen, MD, MPH
Director, Population Health Research Institute Associate Professor of Medicine, Department
of Population and Quantitative Health Sciences, MetroHealth System/Case Western Reserve
University
William Chong, MD
Associate Director for Clinical Affairs, Office of Generic Drugs, Center for Drug Evaluation
and Research, U.S. Food and Drug Administration, Department of Health and Human
Services
Ayotunde Dokun, MD, PhD, FACE
Associate Professor of Medicine and Endocrinology; Director, Division of Endocrinology
and Metabolism, Carver School of Medicine, University of Iowa, IA
Jasmine Gonzalvo, PharmD, BCPS, BC-ADM, CDE, LDE
Clinical Associate Professor, Purdue University College of Pharmacy, Indianapolis, IN
Meredith Hawkins, MD, MS
Director, Global Diabetes Institute, Albert Einstein College of Medicine, Bronx, NY
William H. Herman, MD, MPH
Professor of Medicine and Epidemiology, Co-Director, Michigan Center for Diabetes
Translational Research, University of Michigan, Ann Arbor, MI
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Ellen Leake, MBA
Chair, Juvenile Diabetes Research Foundation, International Board of Directors, Jackson, MS
Barbara Linder, MD, PhD
Senior Advisor, Childhood Diabetes Research, National Institute of Diabetes and Digestive
and Kidney Diseases, National Institutes of Health, Department of Health and Human
Services
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111
Appendix C. Summary of the National Clinical Care
Commission’s Recommendations
Foundational Recommendations (Chapter 3)
Recommendation 3.1: The National Clinical Care Commission recommends the
creation of the Office of National Diabetes Policy (ONDP) to develop and implement a
national diabetes strategy that leverages and coordinates work across federal agencies
and departments to positively change the social and environmental conditions that are
promoting the type 2 diabetes epidemic. The National Clinical Care Commission further
recommends that the ONDP be established at a level above the U.S. Department of Health
and Human Services (HHS) and be provided with funding to facilitate its effectiveness and
accountability.
•
3.1a. The ONDP should include, but not be limited to, departments and agencies
outlined in the National Clinical Care Commission Report to Congress, including
the U.S. Department of Agriculture, the U.S. Department of Transportation, the U.S.
Department of Education, the U.S. Department of Justice, the U.S. Department of
Defense, the U.S. Department of Labor, the U.S. Department of the Treasury, the
Federal Trade Commission, the Federal Communications Commission, the U.S.
Department of Housing and Urban Development, the Federal Bureau of Prisons,
the U.S. Environmental Protection Agency, the Bureau of Indian Education, the
Bureau of Indian Affairs, the U.S. Department of Veterans Affairs, and the U.S.
Department of Health and Human Services, among others.
•
3.1b. ONDP’s responsibilities should include: (1) overseeing the implementation
and monitoring of the NCCC recommendations; (2) ensuring action, collaboration,
and coordination among federal agencies with respect to trans-agency approaches
to delaying, preventing, and controlling type 2 diabetes; (3) making
recommendations to the executive and legislative branches regarding actions they
can take to delay, prevent, and better treat type 2 diabetes; (4) advancing a health-
in-all-policies (HiAP) agenda with respect to diabetes; and (5) providing resources
and employing Health Impact Assessments (HIAs) for relevant policies across non-
health departments and agencies.
•
3.1c. HHS should also establish an entity within the Office of the Secretary of
HHS to (1) coordinate work across HHS to better prevent and treat diabetes; and
(2) serve in the ONDP to foster broad, trans-agency collaborative work between
HHS and non-HHS federal agencies aimed at positively changing the social and
environmental contexts that are driving the type 2 diabetes epidemic.
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Recommendation 3.2: The National Clinical Care Commission recommends that federal
policies and programs be designed to ensure that all people at risk for and with diabetes
have access to comprehensive, high-quality, and affordable health care and that no one at
risk for or with diabetes who needs health care cannot get it because of cost.
Recommendation 3.3: The National Clinical Care Commission recommends that
achieving health equity be a component of all federal policies and programs that affect
people at risk for and with diabetes. Specifically, the National Clinical Care Commission
recommends:
• Federal agencies consider and evaluate the impact on health disparities of all
new, all revised, and selected existing policies and programs that affect diabetes
prevention, diabetes, and the complications of diabetes.
• Federal agencies ensure the collection and use of data to assess the impact of
those policies and programs on health disparities and modify the policies and/or
programs as needed to reduce health disparities.
Recommendations for Population-Level Diabetes Prevention and
Control (Chapter 4)
Recommendation 4.1: The National Clinical Care Commission recommends that the
USDA SNAP program be enhanced to both reduce food insecurity and improve nutrition
sufficiency, both of which will help prevent type 2 diabetes and diabetes complications.
•
4.1a. Implement SNAP-wide fruits and vegetables incentives demonstrated to
be effective by the Gus Schumacher Nutrition Incentive Program (GusNIP) for all
beneficiaries, by providing at least a 30% incentive on the purchase of fruits and
vegetables to improve dietary quality.
•
4.1b. Eliminate sugar-sweetened beverages from allowable SNAP purchases.
•
4.1c. Improve and expand SNAP-Education to provide diabetes and nutrition
education and awareness programs for beneficiaries to increase fruit and vegetable
consumption, reduce added sugars consumption (especially sugar-sweetened
beverages), and increase media/marketing literacy, as well as increase its support
for policy, systems, and environmental approaches to improve dietary quality.
•
4.1d. Incentivize testing and implementation of innovative state-level policies,
practices, and programs to enhance the access to and receipt of SNAP benefits by
eligible individuals and households, and to reduce geographic, racial, ethnic, and
linguistic disparities in SNAP enrollment and retention.
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•
4.1e. Sustain efforts to ensure that SNAP benefit allotments are adequate to
allow for both food and nutrition security to help prevent and manage diabetes
among beneficiaries and implement a process to regularly assess and update the
adequacy of SNAP benefits with respect to lowering diabetes risk and managing
diabetes.
Recommendation 4.2: The National Clinical Care Commission recommends that USDA
non-SNAP feeding programs be better leveraged to prevent diabetes in women, children,
and adolescents by (1) enhancing Special Supplemental Nutrition Program for Women,
Infants, and Children (WIC); (2) further harnessing the National School Lunch and Breakfast
Programs to improve dietary quality; and (3) expanding the Summer Nutrition Programs and
the Fresh Fruit and Vegetable Program.
•
4.2a. Further strengthen the WIC program by sustaining the evidence-based,
prescriptive WIC food package; expand funding for breastfeeding peer counseling
services (see also Recommendation 4.7); invest in improvements to information
systems and technology to enable greater access and service for WIC participants.
•
4.2b. Maintain the nutrition standards found to be salutary in the Healthy Hunger-
Free Kids Act (HHFKA) and provide adequate funding for schools to (a) purchase,
prepare, and serve healthy, quality foods and beverages for school meals and
snacks to meet the HHFKA nutrition standards and (b) deliver training and technical
assistance to support maintenance and attainment of HHFKA nutrition standards,
and skills to run a program to effectively prevent diabetes.
•
4.2c. In collaboration with the U.S. Department of Education, the US Department
of the Interior, the U.S. Environmental Protection Agency, USDA should ensure that
all students in public and tribal schools have reliable access to safe, appealing, and
free drinking water. This could be accomplished through a combination of federal
incentives and possibly tying receipt of funding for school-based food programs in
the future.
•
4.2d. Prohibit the sale of calorically dense and nutrient-poor foods, including
sugar-sweetened beverages, on public school campuses; and employ an incentive
program to enable schools to cover essential costs such as those for physical
activity/athletic programs previously underwritten by the sale of such unhealthy
foods and beverages. Receipt of federal funds for school-based food programs
should be tied to implementation of such restrictions.
•
4.2e. Strengthen, increase funding for, and improve access to and participation
in summer feeding programs, including partnerships and collaboration between
public and private sectors, to promote innovation in rural areas and other high-risk
areas where participation has been low. Funding for these programs should be
increased to enable scaling to meet population needs.
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Recommendation 4.3: The National Clinical Care Commission recommends that
resources be provided to the USDA to create an environmentally friendly and sustainable
U.S. food system promoting the production, supply, and accessibility of foods such as
“specialty crops” (fresh fruits, dried fruits, vegetables, tree nuts) that will attenuate the risk for
type 2 diabetes and the complications of diabetes.
•
4.3a. Significantly expand and increase funding for the USDA Specialty Crop Block
Grants to support the safe production and distribution of food and drive demand
through education for specialty crops to increase dietary diversity as an aid to help
people prevent and/or control diabetes.
•
4.3b. Significantly increase funding for the USDA Specialty Crop Research Initiative
grants to improve specialty crop production efficiency, handling and processing,
productivity, and profitability (including specialty crop policy and marketing) over
the long term in a sustainable manner.
•
4.3c. Significantly expand and increase funding for the USDA evidence-based
Healthy Food Financing Initiative, a federal effort to improve food access and health
in low-income, underserved communities and communities of color in urban and
rural areas that supports farmers and healthy food retailers to improve access to
nutritious, affordable, and fresh food.
•
4.3d. Funding and expansion should be implemented by 2030 to achieve
population-wide benefits.
Recommendation 4.4: The National Clinical Care Commission recommends that all
relevant federal agencies promote the consumption of water and reduce the consumption
of sugar-sweetened beverages in the U.S. population, and that they employ all the
necessary tools to achieve these goals, including education, communication, accessibility,
water infrastructure, and sugar-sweetened beverage taxation.
•
4.4a. USDA should add a symbol for drinking water to the MyPlate graphic and
increase water promotion messaging in all consumer-facing materials issued by its
Center for Nutrition Policy Promotion. Water is not currently depicted on the USDA
MyPlate.
•
4.4b. Child nutrition programs should be a conduit for education to promote
consumption of water and reduce consumption of sugar-sweetened beverages.
USDA should encourage hydrating with water instead of sugar-sweetened
beverages and provide safe water education in WIC nutrition education and in
childcare settings. Congress should harness the Child Nutrition Reauthorization Act
to strengthen existing water provisions for school nutrition programs.
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•
4.4c. HHS should commission a scientific report under the joint auspices of the U.S.
Surgeon General and include other relevant federal health agencies to summarize
and present a synthesis of the evidence regarding the causal relationship between
sugar-sweetened beverage consumption and obesity and type 2 diabetes. The
report should be authored by experts in diabetes and clinical medicine, nutrition
and metabolism, epidemiology and public health, and health disparities; authors
should be free of any conflicts of interest related to the food and beverage industry.
•
4.4d. With additional funding, CDC, NIH, and USDA should develop and implement
a national campaign and associated materials to both promote consumption of
water and reduce consumption of sugar-sweetened beverages as a strategy to
promote overall health, including the prevention of obesity, type 2 diabetes, and
cardiovascular disease. CDC should also include such messages across all its
relevant programs.
•
4.4e. Similar to the federal tobacco tax, the U.S. Department of the Treasury
should impose an excise (not sales) tax on sugar-sweetened beverages to cause
at least a 10% to 20% increase in their shelf price. The revenues generated
should be reinvested to promote the health of those communities that bear a
disproportionate burden of type 2 diabetes (for example, promote child nutrition
and improve access to clean water in low-income communities and communities
of color). This federal sugar-sweetened beverage tax should not pre-empt state or
local authorities from levying their own additional excise tax on sugar-sweetened
beverages.
•
4.4f. All federal agencies should promote drinking water and reduce sugar-
sweetened beverage consumption within their own organizations and through the
grants and programs they fund or administer. All agencies should increase access
to free, clean, and appealing sources of drinking water for their employees and
visitors and develop procurement and other policies that curb the availability and
sale of sugar-sweetened beverages to their employees and visitors.
•
4.4g. HHS should serve as a federal model by (a) ensuring onsite access to safe,
clean, and appealing drinking water; (b) restricting the sale of sugar-sweetened
beverages in HHS-owned or HHS-leased offices, workplaces, and healthcare
facilities; and (c) measuring the impact of these interventions on employee
behavior and diabetes-related outcomes through voluntary participation in an
evaluation of the model.
•
4.4h. The Office of the U.S. Trade Representative should ensure that all international
trade agreements allow for the taxation of sugar-sweetened beverages and front-
of-package health advisory labels and icons (see also Recommendation 4.5).
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Recommendation 4.5: The National Clinical Care Commission recommends that the U.S.
Food and Drug Administration (FDA) improve its food and beverage labeling regulations
that influence both food and beverage industry practices and consumer behavior to better
prevent and control diabetes.
•
4.5a. Congress should authorize FDA to implement a new national, compulsory,
uniform, simple, easily recognizable and understandable front-of-package icon
system that alerts consumers to the health attributes and health risks of food and
beverage products based on their ingredients. The front-of-package icon/warning
system should be informed by evidence accrued from existing epidemiological,
clinical, and nutritional sciences, and its design should be informed by health
communication science.
•
4.5b. In communicating added sugar content contained in products in the revised
Nutrition Facts Label (and in the Recommended Daily Allowance), FDA should use
teaspoon units in addition to grams to enable consumers to estimate their added
sugar intake relative to daily limits.
•
4.5c. FDA should implement a robust, multilingual communication campaign to
improve awareness of the new labeling on added sugar and the rationale for the
labeling (highlighting the potential harms of consuming excess added sugars).
•
4.5d. FDA should update its policies and regulations to prevent industry claims on
food and beverage products that mislead U.S. consumers to believe that unhealthy
foods are healthy.
Recommendation 4.6: The National Clinical Care Commission recommends that the
Federal Trade Commission - in order to prevent children’s exposure to, and consumption
of, calorie-dense and nutrient-poor foods and beverages that can lead to obesity and type
2 diabetes -- be provided the authority, mandate, and requisite resources to (a) create
guidelines and rules regarding the marketing and advertising practices of the food and
beverage industry and associated communication networks and platforms targeted to
children younger than 13 years old, (b) restrict industry practices based on these rules, (c)
fully monitor these practices, and (d) enforce such rules.
Recommendation 4.7: The National Clinical Care Commission recommends that federal
agencies promote and support breastfeeding to (a) increase breastfeeding rates, (b)
enhance the intensity and duration of breastfeeding among mothers who breastfeed, and
(c) reduce disparities in breastfeeding rates, duration, and intensity. Additional funding
should be provided for federal programs that promote and support breastfeeding to
overcome persistent societal and employment-based obstacles to breastfeeding.
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•
4.7a: Provide additional funding for successful programs that promote and support
breastfeeding, including USDA’s Food Nutrition Service (FNS) WIC Peer Counselor
programs; HRSA Maternal and Child Health Bureau’s Healthy Start program, the
Maternal, Infant, and Early Childhood Home Visiting Program; CDC’s Maternity
Practices in Infant Nutrition and Care and Breastfeeding Report Card.
•
4.7b: The Department of Labor should
◊ Expand existing federal protections for mothers in the workplace including
mothers covered under the Fair Labor Standards Act (non-salaried
employees) as well as those who are not covered under the Fair Labor
Standards Act (salaried employees).
◊ Develop and disseminate resources to help employers comply with federal
law requiring them to provide the time and a place for nursing mothers to
express breast milk.
◊ Implement a monitoring system to ensure that employers are complying
with federal law requiring that they implement lactation support programs.
•
4.7c: NIH, the Agency for Healthcare Research and Quality, the Center for
Medicare and Medicaid Innovation, USDA, and other federal agencies should
support community-based and community-informed demonstration projects
and research to (1) identify and evaluate the impact of effective, evidence-based
breastfeeding support interventions among minority women and women with
lower socioeconomic status; and (2) inform implementation and scaling efforts.
•
4.7d: HHS should update the 2011 Surgeon General’s Call to Action to Support
Breastfeeding to reflect the current landscape of breastfeeding research and
provide updated breastfeeding policy and program guidance for the new
generation of health care providers, public health officials, women, and families.
•
4.7e: CMS should enact and adequately fund a Medicaid incentive payment
mechanism to incentivize hospitals and facilities providing maternal and newborn
services to implement and demonstrate adherence to evidence-based policies,
practices, and procedures proven effective in both initiating and increasing the
duration of breastfeeding (for example, the Ten Steps to Successful Breastfeeding
framework developed by the World Health Organization and the United Nations
Children’s Emergency Fund [UNICEF]).
•
4.7f: Enact national maternity leave legislation to provide mothers with up to
three months of paid leave, which has been shown to both increase rates of
breastfeeding initiation and enhance the duration of breastfeeding. The paid leave
provided under this legislation would be distinct from unpaid leave available to
employees through the Family and Medical Leave Act.
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