Volvo XC60 Recharge Plug-in Hybrid (2021 year). Manual in english - page 35

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

596

Grocery bag holders

Grocery bag holders (hooks) help keep shop-
ping bags in place and prevent them from
falling over and spilling their contents in the
cargo compartment.

On the sides of the cargo
compartment

There is a grocery bag holder in the side panel
on each side of the cargo compartment.

CAUTION

The grocery bag holders are only intended
to hold weights up to 5 kg (11 lbs).

Related information

•

Loading recommendations (p. 594)

•

Using the glove compartment (p. 592)

•

Installing and removing the cargo net

*

(p. 602)

•

Installing and removing the cargo com-
partment cover

*

 (p. 597)

•

Installing and removing the steel cargo
grid

*

 (p. 600)

Load anchoring eyelets

The load anchoring eyelets in the cargo com-
partment can be used to secure objects with
straps, a net, etc.

WARNING

Hard, sharp and/or heavy objects in or pro-

truding from the vehicle can cause injury in

the event of hard braking.
Always secure large and heavy objects

with a seat belt or cargo retaining straps.

Related information

•

Loading recommendations (p. 594)

•

Weights (p. 675)

LOADING, STORAGE AND PASSENGER COMPARTMENT

}}

* Option/accessory.

597

Rear seat ski hatch

The hatch in the rear seat backrest can be
opened to transport long, narrow objects
such as skis.

The illustration is generic - details may vary accord-

ing to vehicle model.

1. In the cargo compartment, grasp the ski

hatch handle and pull it down.

2. Fold down the armrest in the rear seat.

If the private locking function is used, the ski
hatch must be closed.

Related information

•

Loading recommendations (p. 594)

•

Private Locking (p. 269)

•

Load anchoring eyelets (p. 596)

Installing and removing the cargo

compartment cover

*

In the fully open position, the cover and the
rear flap conceal objects in the cargo com-
partment.

Installing the cargo compartment
cover

Press the end piece on one side of the
cover into the retaining bracket in the side
panel of the cargo compartment.

Then put the other end piece in the recess
in the side panel on the opposite side.

Make sure the front flap is pointed down-
ward behind the backrest before the cas-
sette is put into place.

Push the end piece down on both sides,
one at a time.
> When a click is heard and the red

marks on each end piece are no longer
visible, the cover is in place. Check that
it is secure.

||

LOADING, STORAGE AND PASSENGER COMPARTMENT

598

Fitting the tailgate flap

A flap should be mounted on the tailgate
when using the cargo compartment cover.

1.

Turn the flap so that the screw side faces
down and guide the pin into the bracket
on one side of the tailgate.

2. Squeeze together the flap slightly to make

it easier to guide the pin into place in the
bracket on the other side.

3.

Press the two upper clips in the respective
recess in the tailgate so it clicks into place.

Removing the cargo compartment
cover

In retracted position:

1. Press the button on one of the cover's

ends and lift out that end.

2. Carefully lift the cover up and out.

> The other end will release automatically

and the cover can then be lifted out of
the cargo compartment.

Removing the tailgate flap

If the cargo compartment cover is not being
used, the rear flap should be removed.

1.

Pull the upper clips of the cover straight
out of the tailgate.

2.

Carefully pull the flap out of the bracket on
one side of the tailgate and then the other.
If necessary, press the flap together
slightly to make it more flexible and facili-
tate removal.

LOADING, STORAGE AND PASSENGER COMPARTMENT

}}

* Option/accessory.

599

Related information

•

Operating the cargo compartment cover

*

(p. 599)

•

Loading recommendations (p. 594)

Operating the cargo compartment

cover

*

The cover can be used in two positions: fully
open to completely cover the cargo compart-
ment or partially retracted to make it easier to
reach further into the cargo compartment.

Fully open

Grasp the handle and pull the cover out as
far as possible.

Press the attachment pins in the recesses
in the rear pillars of the cargo compart-
ment.
> The cover will be secured in the fully

open position.

Cover in the fully open position.

The rear flap mounted on the inside of the tailgate

supplements the cargo compartment cover.

CAUTION

Do not place objects on top of the cargo
compartment cover.

||

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

600

Loading mode

From the fully opened position:

–

Press the handle section of the cargo com-
partment slightly upward.
> The cover will move up until it stops in

the partially retracted position.

Returning to the fully open position from the
partially retracted position:

1. Grasp the handle and pull the cover down

as far as possible. Angle the handle
slightly upward so that the attaching pins
can more easily move past the first set of
grooves.

2. Release the handle so that the attaching

pins engage into the grooves.
> The cover will be secured in the fully

open position.

CAUTION

When in the loading position, the cargo
compartment cover can obstruct visibility
to the rear. Make sure that the cargo com-
partment cover is fully extended or fully
retracted during driving.

Retracting the cover

1. From the fully opened position:

Lift the cover's handle and pull it rearward
to release the cover's attaching pins from
the grooves. Let the cover retract.

From the partially retracted position:

Grasp the handle and pull the cover out of
the groves to the fully open position. Lift
the handle and pull it rearward to release
the cover's attaching pins from the
grooves. Let the cover retract.

2. Let the cover retract with its attaching

pins above the side panels until it stops in
the fully retracted position.

Related information

•

Installing and removing the cargo com-
partment cover

*

 (p. 597)

Installing and removing the steel

cargo grid

*

The steel cargo grid prevents loads or pets in
the cargo compartment from being thrown
forward into the passenger compartment
during hard braking.

For safety reasons, the steel grid must always
be installed and secured correctly.

WARNING

Under no circumstances may a person be

in the cargo compartment when the vehi-

cle is moving. Heavy braking or a collision

could lead to serious injury.

LOADING, STORAGE AND PASSENGER COMPARTMENT

}}

601

Installation

CAUTION

The steel cargo grid may only be used in
the rear position (behind the rear seat)
described here.

Before installing the steel grid, the existing
plastic ceiling mounting consoles must be
replaced with steel consoles. Volvo recom-
mends that the ceiling consoles are only
replaced by an authorized Volvo workshop or
retailer.

1. Fold down the rear seat backrests.

2. Make sure that the steel grid is facing the

right direction. Lift the grid into the vehicle
through one of the rear doors.

3.

Position the grid's attachment points in
the ceiling consoles.

The next step will be easier if two people
hold the steel grid in the right position.

4.

Screw the provided screw into place using
the provided 6 mm Allen wrench. Repeat
on the other side. Recommended torque:
20 Nm (15 ft-lb).
> Check to make sure the steel grid is

securely in place.

5. Return the backrest to the upright posi-

tion.

For more information on necessary tools and
procedures for installing/removing, see the
assembly instructions provided with the steel
grid.

CAUTION

The steel cargo grid cannot be folded up or
down when a cargo compartment cover is
mounted.

||

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

602

Related information

•

Loading recommendations (p. 594)

•

Load anchoring eyelets (p. 596)

Installing and removing the cargo

net

*

The cargo net helps prevent objects in the
cargo compartment from entering the pas-
senger compartment in the event of a sudden
stop or hard braking.

The cargo net is attached at four points.

For safety reasons, the cargo net must always
be mounted and secured according to the fol-
lowing description.

The net is made of strong nylon weave and
can be attached in two different locations in
the vehicle:

•

Rear mounting - behind the rear seats.

•

Front mounting - behind the front seats.

WARNING

Objects in the cargo compartment must

always be securely anchored, even with a

correctly installed cargo net.

Installing the cargo net

WARNING

All of the cargo net's upper consoles,

hooks and straps must be securely moun-

ted and attached before the net is used.
Never use the net if it is damaged.

NOTE

With front mounting, the cargo net is most
easily installed via a rear door.

1. Fold out the cargo net and make sure that

the upper rod folds out and locks into
position.

2. Insert one of the net's hooks into the front

or rear ceiling mounting point with the
strap lock facing you.

LOADING, STORAGE AND PASSENGER COMPARTMENT

}}

603

3. Insert the net's other upper hook into the

ceiling mounting point on the opposite
side.

The telescopic spring-loaded hooks make
mounting easier.

Make sure that the net's hooks are pushed
forward as far as possible into their
respective mounting points.

4.

Rear mounting.

For rear mounting:

With the cargo net hooked into the rear
ceiling mounting points, attach the net's
straps into the front cargo anchoring eye-
lets in the cargo compartment.

Front mounting.

For front mounting:

With the cargo net mounted in the front
ceiling mounting points, hook the straps
into the outer eyelets on the front seat rails
behind the seats. Attaching the net is eas-
ier if the seat backrests are upright and the
seats are moved slightly forward.

Move the seat or backrest only until it
touches the net. Moving it with too much
force or applying too much pressure to the
net could lead to damage.

||

LOADING, STORAGE AND PASSENGER COMPARTMENT

604

CAUTION

If a seat or backrest is pressed with too
much force back against the cargo net, the
net and its ceiling brackets could be dam-
aged.

5. Pull the straps until the cargo net is taut.

Removing the cargo net

The cargo net can be easily removed and
folded up.

1. Loosen the cargo net by pressing the but-

ton on the strap locks on each side and
pulling to allow some slack.

2. Press in the catches and release both of

the strap hooks.

3. Unhook the upper hooks and remove the

net from the ceiling mounting points.

4. Press the red button on the rod so that it

can be folded. Fold and roll up the net.
Store the net in its case.

Related information

•

Loading recommendations (p. 594)

•

Load anchoring eyelets (p. 596)

MAINTENANCE AND SERVICE

606

Volvo's service program

To keep the vehicle as safe and reliable as
possible, follow the Volvo service schedule
specified in the Warranty and Maintenance
Records Information booklet.

WARNING

California Proposition 65

Operating, servicing and maintaining a pas-

senger vehicle can expose you to chemi-

cals including engine exhaust, carbon mon-

oxide, phthalates, and lead, which are

known to the State of California to cause

cancer and birth defects or other reproduc-

tive harm. To minimize exposure, avoid

breathing exhaust, do not idle the engine

except as necessary, service your vehicle in

a well ventilated area and wear gloves or

wash your hands frequently when servicing

your vehicle. For more information go to

Volvo recommends having an authorized
Volvo workshop perform service and mainte-
nance. Volvo workshops have the staff, service
literature and special tools that can provide
the highest quality of service.

CAUTION

To ensure the Volvo warranty is not invali-
dated, check and follow the Warranty and
Service Records Information booklet.

Service and repairs

Service the vehicle regularly. Follow Volvo's
recommended service intervals.

Detailed inspection and repairs may only be
performed by an authorized workshop.

WARNING

Do not make any repairs on this vehicle

yourself. Electrical cables and/or compo-

nents that have come loose may only be

corrected by an authorized workshop – an

authorized Volvo workshop is recom-

mended.

Introduction

The maintenance services contain several
checks that require special instruments and
tools and therefore must be performed by a
qualified technician. To keep your Volvo in top
condition, specify time-tested and proven
Genuine Volvo Parts and Accessories.

The Federal Clean Air Act - U.S.

The Federal Clean Air Act requires vehicle
manufacturers to furnish written instructions
to the ultimate purchaser to assure the proper
servicing and function of the components that
control emissions. These services, which are
listed in the "Warranty and Service Records
Information" booklet, are not covered by the
warranty. You will be required to pay for labor
and material used.

Maintenance

Your Volvo passed several major inspections
before it was delivered to you, in accordance
with Volvo specifications. The maintenance
procedures outlined in the Warranty and Serv-
ice Records Information booklet, many of
which will positively affect your vehicle's emis-
sions, should be performed as indicated. It is
recommended that receipts for vehicle emis-
sion maintenance be retained in case ques-
tions arise concerning maintenance. Inspec-
tion and maintenance should also be per-
formed anytime a malfunction is observed or
suspected.

MAINTENANCE AND SERVICE

}}

607

Applicable warranties - U.S./Canada

In accordance with applicable U.S. and Cana-
dian regulations, the following list of warran-
ties is provided.

•

New Vehicle Limited Warranty

•

Parts and Accessories Limited Warranty

•

Corrosion Protection Limited Warranty

•

Seat Belt and Supplemental Restraint
Systems Limited Warranty

•

Emission Design and Defect Warranty

•

Emission Performance Warranty

These are federal warranties; other warranties
are provided as required by state/provincial
law. Refer to your separate Warranty and
Service Records Information booklet for
detailed information concerning each of the
warranties.

Periodic maintenance helps minimize
emissions

NOTE

•

Refer to your Service and Warranty
Booklet for a comprehensive service
and maintenance schedule up to
240,000 km (150,000 miles). This
program contains inspections and ser-
vices necessary for the proper function
of your vehicle and includes compo-
nents that affect vehicle emissions.

•

The Warranty and Service Records
Information booklet also contains
detailed information concerning the
warranties that apply to your vehicle.

On-board Diagnostic System

OBD II is part of your vehicle's computerized
engine management system. It stores diag-
nostic information about your vehicle's emis-
sion controls. It can light the Check Engine
light (MIL) if it detects an emission control
"fault." A "fault" is a component or system
that is not performing within an expected
range. A fault may be permanent or temporary.
OBD II will store a message about any fault.

Emission inspection readiness

How do states use OBD II for emission
inspections?

Many states connect a computer directly to a
vehicle's OBD II system. The inspector can
then read "faults." In some states, this type of
inspection has replaced the tailpipe emission
test.

How can my vehicle fail OBD II emission
inspection?

Your vehicle can fail OBD II emission inspec-
tion for any of the following reasons:

•

If your Check Engine (MIL) light is lit, your
vehicle may fail inspection.

•

If your vehicle's Check Engine light was lit,
but went out without any action on your
part, OBD II will still have a recorded fault.
Your vehicle may pass or fail, depending
on the inspection practices in your area.

•

If you had recent service that required dis-
connecting the battery, OBD II diagnostic
information may be incomplete and "not
ready" for inspection. A vehicle that is not
ready may fail inspection.

||

MAINTENANCE AND SERVICE

608

How can I prepare for my next OBD II
emission inspection?

•

If your Check Engine (MIL) light is lit or
was lit but went out without service, have
your vehicle diagnosed and, if necessary,
serviced by a qualified Volvo technician.

•

If you recently had service for a lit Check
Engine light, or if you had service that
required disconnecting the battery, a
period of driving is necessary to bring the
OBD II system to "ready" for inspection.
Two half-hour trips of mixed stop-and-go/
highway driving are typically needed to
allow OBD II to reach readiness. Your
Volvo retailer can provide you with more
information on planning a trip.

•

Maintain your vehicle in accordance with
your vehicle's maintenance schedule.

Owner maintenance

Periodic maintenance requirements and inter-
vals are described in your vehicle's Warranty
and Service Records Information booklet.

The following points can be carried out
between the normally scheduled maintenance
services.

Each time the vehicle is refueled:

•

Check the engine oil level.

•

Clean the windshield, windshield wipers,
headlights, and taillights.

Monthly:

•

Check cold tire pressure in all tires.
Inspect the tires for wear.

•

Check that engine coolant and other fluid
levels are between the indicated "min"
and "max" markings.

•

Clean interior glass surfaces with a glass
cleaner and soft paper towels.

•

Wipe driver information displays with a
soft cloth.

•

Visually inspect battery terminals for cor-
rosion. Corrosion may indicate a loose ter-
minal connector, or a battery near the end
of its useful service life. Consult your Volvo
retailer for additional information.

As needed:

Wash the vehicle, including the undercarriage,
to reduce wear that can be caused by a
buildup of dirt, and corrosion that can be
caused by salt residues.

Clean leaves and twigs from air intake vents at
the base of the windshield, and from other pla-
ces where they may collect.

NOTE

Complete service information for qualified
technicians is available online for purchase
or subscription at www.volvotechinfo.com.

Related information

•

Vehicle status (p. 611)

•

Scheduling service and repairs (p. 611)

•

Connecting equipment to the vehicle's
data link connector (p. 37)

•

Technician certification (p. 38)

•

Climate control system service (p. 617)

•

Maintenance of the brake system (p. 424)

•

Engine compartment overview (p. 619)

MAINTENANCE AND SERVICE

* Option/accessory.

609

Data transfer between vehicle and

workshop over Wi-Fi

Volvo workshops have a designated Wi-Fi
network for data transfer between your vehi-
cle and the workshop. Your visit to the work-
shop will be easier and more effective when
diagnostics information and software can be
transferred over the workshop's network.

At the workshop, your service technician can
connect your vehicle to the workshop's Wi-Fi
network to perform troubleshooting and
download software. For this type of communi-
cation, the vehicle only connects to a work-
shop's network. It is not possible to connect
the vehicle to another Wi-Fi network (e.g. your
home network) in the same way as to a work-
shop's network.

Connecting with remote key

Connection is usually managed by the service
technician, who will use the remote key but-
tons. It is therefore important to bring a key
with buttons with you when you visit the
workshop. Pressing the lock button on the
remote key three times will connect the vehi-
cle to the workshop's Wi-Fi network.

When the car is connected to a Wi-Fi net-
work, the 

 symbol appears in the center

display.

WARNING

The vehicle may not be driven when it is

connected to the workshop's networks and

systems.

Related information

•

Handling system updates via Download
Center (p. 610)

•

Scheduling service and repairs (p. 611)

Download Center

With the vehicle connected to the Internet

1

,

updates for a number of the vehicle's sys-
tems can be downloaded from the center dis-
play.

The 

Download Center

 app is

started from the center dis-
play and makes it possible to:

•

search for and update system software

•

update Sensus Navigation

*

 map data

•

download, update and delete apps.

Related information

•

Handling system updates via Download
Center (p. 610)

•

Download apps (p. 489)

•

Updating apps (p. 489)

•

Deleting apps (p. 490)

•

Internet-connected vehicle

*

 (p. 538)

•

Navigating in the center display's views
(p. 119)

1

There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE

* Option/accessory.

610

Handling system updates via

Download Center

Functions for Internet-connected vehicles
and infotainment can be updated via Down-
load Center. Updates can be done one at a
time or all at the same time.

Searching for update

If an update is available, the
message 

New software

updates available See
Download Center

 will be

displayed in the center dis-
play's status field.

In order for system updates to be possible, the
vehicle must have an Internet connection

2

.

–

Go to 

Download Center

 in the center dis-

play's App view.
> If no search has been performed since

the last time the infotainment system
was started, a search will be initiated.
No search will begin if a software
download is in progress.

A number in 

System updates

 shows

how many updates are available. Tap to
display a list of updates that can be
installed in the vehicle.

NOTE

Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrup-
ted. Alternatively, it may be appropriate to
switch off or cancel other services.

NOTE

An update can be interrupted when the
ignition is switched off and the vehicle is
left.

However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehi-
cle is used.

Updating all system software

–

Select 

Install all

 at the bottom of the list.

To avoid displaying a list, select 

Install all

 via

System updates

.

Updating individual system software

–

Select 

Install

 to choose the software you

would like to download.

Canceling software download

–

Tap the checkbox in the activity indicator
that replaced 

Install

 when the download

began.

Note that only a download can be cancelled.
An installation cannot be cancelled once it has
begun.

Deactivating the background search
for software update

Automatic searching for software updates is
activated as the default factory setting, but the
function can be deactivated.

1. Tap 

Settings

 in the center display's Top

view.

2. Tap 

System

Download Center

.

3. Tap to deselect 

Auto Software Update

.

Related information

•

Download Center (p. 609)

•

Internet-connected vehicle

*

 (p. 538)

•

Navigating in the center display's views
(p. 119)

2

There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE

}}

* Option/accessory.

611

Vehicle status

The general status of the vehicle can be
viewed in the center display.

The 

Car Status

 app is started

from the center display's App
view and has four tabs:

•

Messages

 - status messages

•

Status

 – checking engine oil level and

AdBlue level

3

•

TPMS

 - tire inflation pressure check

•

Appointments

 - appointment information

and vehicle information

4

Related information

•

Handling messages saved from the instru-
ment panel (p. 112)

•

Checking and filling engine oil (p. 621)

•

Tire pressure monitoring system

*

 (p. 567)

•

Scheduling service and repairs (p. 611)

•

Sending vehicle information to the work-
shop (p. 612)

•

Navigating in the center display's views
(p. 119)

Scheduling service and repairs

5

This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.

When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.

To use the service

•

Create a Volvo ID and register it to the
vehicle.

•

To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet

6

.

Book service

Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.

1. Open the 

Car Status

 app from App view

in the center display.

2. Tap 

Appointments

.

3. Tap 

Request appointment

.

4. Check that your 

Volvo ID

 is correct.

5. Make sure your preferred 

Workshop

information

 is correct.

6. In the 

Tap to write information to the

workshop

 field, you can provide details

on what you would like performed during
the visit or other important information to
your workshop.

7. Tap 

Send appointment request

.

> You will receive an appointment sug-

gestion by email within a couple of
days

7

.

On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.

8. Tap 

Cancel request

 if you would like to

cancel your request.

The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.

The retailer will send you a digital appointment
suggestion. You also have information about

3

AdBlue Diesel models only.

4

Certain markets only.

5

Certain markets only.

6

There may be a charge for transmitting data over the Internet, depending on your service plan.

||

MAINTENANCE AND SERVICE

* Option/accessory.

612

your retailer available in the vehicle so that you
can contact your workshop.

Accepting an appointment suggestion

When the vehicle has received an appoint-
ment suggestion, a message will be displayed
at the top of the center display.

1. Tap the message.

2. To accept the suggested appointment, tap

Accept

. Otherwise, tap 

Send new

proposal

 or 

Decline

.

For some markets, the system reminds you
when an appointment time is approaching and
the navigation system

8

 can also guide you to

the workshop at the appointed time.

NOTE

If you experience any problems with this
service, contact your Volvo retailer.

Related information

•

Vehicle status (p. 611)

•

Sending vehicle information to the work-
shop (p. 612)

•

Navigating in the center display's views
(p. 119)

•

Volvo ID (p. 26)

•

Internet-connected vehicle

*

 (p. 538)

Sending vehicle information to the

workshop

9

Vehicle-related information can be sent at
any time from the vehicle, e.g. if you schedule
a visit to a workshop and would like to assist
your workshop by providing additional basic
information. Sending vehicle information is
not the same as scheduling service.

1. Open the 

Car Status

 app from App view

in the center display.

2. Tap 

Appointments

.

3. Tap 

Send vehicle data

.

> A message confirming that vehicle-rela-

ted information has been sent will
appear at the top of the center display.
You can cancel data transmission by
tapping the checkbox in the activity
indicator.

Information is sent via the vehicle's
Internet connection

10

.

Vehicle information can be accessed by any
retailer if they are provided with your vehicle
identification number (VIN

11

).

Vehicle information contents

The most recently saved vehicle-related infor-
mation will be sent (the last time the vehicle

7

Timespan may vary depending on market.

8

For vehicles with Sensus Navigation

*

.