Volvo XC60 (2021 year). Manual in english - page 34

Do not place objects on top of the cargo
compartment cover.

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Loading mode

From the fully opened position:

–

Press the handle section of the cargo com-
partment slightly upward.
> The cover will move up until it stops in

the partially retracted position.

Returning to the fully open position from the
partially retracted position:

1. Grasp the handle and pull the cover down

as far as possible. Angle the handle
slightly upward so that the attaching pins
can more easily move past the first set of
grooves.

2. Release the handle so that the attaching

pins engage into the grooves.
> The cover will be secured in the fully

open position.

Installing and removing the cargo com-
partment cover

When in the loading position, the cargo
compartment cover can obstruct visibility
to the rear. Make sure that the cargo com-
partment cover is fully extended or fully
retracted during driving.

Retracting the cover

1. From the fully opened position:

Lift the cover's handle and pull it rearward
to release the cover's attaching pins from
the grooves. Let the cover retract.

From the partially retracted position:

Grasp the handle and pull the cover out of
the groves to the fully open position. Lift
the handle and pull it rearward to release
the cover's attaching pins from the
grooves. Let the cover retract.

2. Let the cover retract with its attaching

pins above the side panels until it stops in
the fully retracted position.

Related information

•

(p. 575)

Installing and removing the steel

cargo grid

The steel cargo grid prevents loads or pets in
the cargo compartment from being thrown
forward into the passenger compartment
during hard braking.

For safety reasons, the steel grid must always
be installed and secured correctly.

WARNING

Under no circumstances may a person be

in the cargo compartment when the vehi-

cle is moving. Heavy braking or a collision

could lead to serious injury.

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579

Installation

The steel cargo grid may only be used in
the rear position (behind the rear seat)
described here.

Before installing the steel grid, the existing
plastic ceiling mounting consoles must be
replaced with steel consoles. Volvo recom-
mends that the ceiling consoles are only
replaced by an authorized Volvo workshop or
retailer.

1. Fold down the rear seat backrests.

2. Make sure that the steel grid is facing the

right direction. Lift the grid into the vehicle
through one of the rear doors.

Position the grid's attachment points in
the ceiling consoles.

The next step will be easier if two people
hold the steel grid in the right position.

Screw the provided screw into place using
the provided 6 mm Allen wrench. Repeat
on the other side. Recommended torque:
20 Nm (15 ft-lb).
> Check to make sure the steel grid is

securely in place.

5. Return the backrest to the upright posi-

tion.

For more information on necessary tools and
procedures for installing/removing, see the
assembly instructions provided with the steel
grid.

Loading recommendations (p. 572)

The steel cargo grid cannot be folded up or
down when a cargo compartment cover is
mounted.

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Related information

•

•

Load anchoring eyelets (p. 574)

Installing and removing the cargo

net

The cargo net helps prevent objects in the
cargo compartment from entering the pas-
senger compartment in the event of a sudden
stop or hard braking.

The cargo net is attached at four points.

For safety reasons, the cargo net must always
be mounted and secured according to the fol-
lowing description.

The net is made of strong nylon weave and
can be attached in two different locations in
the vehicle:

•

Rear mounting - behind the rear seats.

•

Front mounting - behind the front seats.

WARNING

Objects in the cargo compartment must

always be securely anchored, even with a

correctly installed cargo net.

Installing the cargo net

WARNING

All of the cargo net's upper consoles,

hooks and straps must be securely moun-

ted and attached before the net is used.
Never use the net if it is damaged.

With front mounting, the cargo net is most
easily installed via a rear door.

1. Fold out the cargo net and make sure that

the upper rod folds out and locks into
position.

2. Insert one of the net's hooks into the front

or rear ceiling mounting point with the
strap lock facing you.

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581

3. Insert the net's other upper hook into the

ceiling mounting point on the opposite
side.

The telescopic spring-loaded hooks make
mounting easier.

Make sure that the net's hooks are pushed
forward as far as possible into their
respective mounting points.

Rear mounting.

For rear mounting:

With the cargo net hooked into the rear
ceiling mounting points, attach the net's
straps into the front cargo anchoring eye-
lets in the cargo compartment.

Front mounting.

For front mounting:

With the cargo net mounted in the front
ceiling mounting points, hook the straps
into the outer eyelets on the front seat rails
behind the seats. Attaching the net is eas-
ier if the seat backrests are upright and the
seats are moved slightly forward.

Move the seat or backrest only until it
touches the net. Moving it with too much
force or applying too much pressure to the
net could lead to damage.

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582

Loading recommendations (p. 572)

If a seat or backrest is pressed with too
much force back against the cargo net, the
net and its ceiling brackets could be dam-
aged.

5. Pull the straps until the cargo net is taut.

Removing the cargo net

The cargo net can be easily removed and
folded up.

1. Loosen the cargo net by pressing the but-

ton on the strap locks on each side and
pulling to allow some slack.

2. Press in the catches and release both of

the strap hooks.

3. Unhook the upper hooks and remove the

net from the ceiling mounting points.

4. Press the red button on the rod so that it

can be folded. Fold and roll up the net.
Store the net in its case.

Related information

•

•

Load anchoring eyelets (p. 574)

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584

Volvo's service program

To keep the vehicle as safe and reliable as
possible, follow the Volvo service schedule
specified in the Warranty and Maintenance
Records Information booklet.

WARNING

California Proposition 65

Operating, servicing and maintaining a pas-

senger vehicle can expose you to chemi-

cals including engine exhaust, carbon mon-

oxide, phthalates, and lead, which are

known to the State of California to cause

cancer and birth defects or other reproduc-

tive harm. To minimize exposure, avoid

breathing exhaust, do not idle the engine

except as necessary, service your vehicle in

a well ventilated area and wear gloves or

wash your hands frequently when servicing

Volvo recommends having an authorized
Volvo workshop perform service and mainte-
nance. Volvo workshops have the staff, service
literature and special tools that can provide
the highest quality of service.

To ensure the Volvo warranty is not invali-
dated, check and follow the Warranty and
Service Records Information booklet.

Introduction

The maintenance services contain several
checks that require special instruments and
tools and therefore must be performed by a
qualified technician. To keep your Volvo in top
condition, specify time-tested and proven
Genuine Volvo Parts and Accessories.

The Federal Clean Air Act - U.S.

The Federal Clean Air Act requires vehicle
manufacturers to furnish written instructions
to the ultimate purchaser to assure the proper
servicing and function of the components that
control emissions. These services, which are
listed in the "Warranty and Service Records
Information" booklet, are not covered by the
warranty. You will be required to pay for labor
and material used.

Maintenance

Your Volvo passed several major inspections
before it was delivered to you, in accordance
with Volvo specifications. The maintenance
procedures outlined in the Warranty and Serv-
ice Records Information booklet, many of
which will positively affect your vehicle's emis-
sions, should be performed as indicated. It is
recommended that receipts for vehicle emis-
sion maintenance be retained in case ques-
tions arise concerning maintenance. Inspec-
tion and maintenance should also be per-
formed anytime a malfunction is observed or
suspected.

Applicable warranties - U.S./Canada

In accordance with applicable U.S. and Cana-
dian regulations, the following list of warran-
ties is provided.

•

New Vehicle Limited Warranty

•

Parts and Accessories Limited Warranty

•

Corrosion Protection Limited Warranty

•

Seat Belt and Supplemental Restraint
Systems Limited Warranty

•

Emission Design and Defect Warranty

•

Emission Performance Warranty

These are federal warranties; other warranties
are provided as required by state/provincial
law. Refer to your separate Warranty and
Service Records Information booklet for
detailed information concerning each of the
warranties.

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585

Periodic maintenance helps minimize
emissions

•

Refer to your Service and Warranty
Booklet for a comprehensive service
and maintenance schedule up to
240,000 km (150,000 miles). This
program contains inspections and ser-
vices necessary for the proper function
of your vehicle and includes compo-
nents that affect vehicle emissions.

•

The Warranty and Service Records
Information booklet also contains
detailed information concerning the
warranties that apply to your vehicle.

On-board Diagnostic System

OBD II is part of your vehicle's computerized
engine management system. It stores diag-
nostic information about your vehicle's emis-
sion controls. It can light the Check Engine
light (MIL) if it detects an emission control
"fault." A "fault" is a component or system
that is not performing within an expected
range. A fault may be permanent or temporary.
OBD II will store a message about any fault.

Emission inspection readiness

How do states use OBD II for emission
inspections?

Many states connect a computer directly to a
vehicle's OBD II system. The inspector can
then read "faults." In some states, this type of
inspection has replaced the tailpipe emission
test.

How can my vehicle fail OBD II emission
inspection?

Your vehicle can fail OBD II emission inspec-
tion for any of the following reasons:

•

If your Check Engine (MIL) light is lit, your
vehicle may fail inspection.

•

If your vehicle's Check Engine light was lit,
but went out without any action on your
part, OBD II will still have a recorded fault.
Your vehicle may pass or fail, depending
on the inspection practices in your area.

•

If you had recent service that required dis-
connecting the battery, OBD II diagnostic
information may be incomplete and "not
ready" for inspection. A vehicle that is not
ready may fail inspection.

How can I prepare for my next OBD II
emission inspection?

•

If your Check Engine (MIL) light is lit or
was lit but went out without service, have

your vehicle diagnosed and, if necessary,
serviced by a qualified Volvo technician.

•

If you recently had service for a lit Check
Engine light, or if you had service that
required disconnecting the battery, a
period of driving is necessary to bring the
OBD II system to "ready" for inspection.
Two half-hour trips of mixed stop-and-go/
highway driving are typically needed to
allow OBD II to reach readiness. Your
Volvo retailer can provide you with more
information on planning a trip.

•

Maintain your vehicle in accordance with
your vehicle's maintenance schedule.

Owner maintenance

Periodic maintenance requirements and inter-
vals are described in your vehicle's Warranty
and Service Records Information booklet.

The following points can be carried out
between the normally scheduled maintenance
services.

Each time the vehicle is refueled:

•

Check the engine oil level.

•

Clean the windshield, windshield wipers,
headlights, and taillights.

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586

Monthly:

•

Check cold tire pressure in all tires.
Inspect the tires for wear.

•

Check that engine coolant and other fluid
levels are between the indicated "min"
and "max" markings.

•

Clean interior glass surfaces with a glass
cleaner and soft paper towels.

•

Wipe driver information displays with a
soft cloth.

•

Visually inspect battery terminals for cor-
rosion. Corrosion may indicate a loose ter-
minal connector, or a battery near the end
of its useful service life. Consult your Volvo
retailer for additional information.

As needed:

Wash the vehicle, including the undercarriage,
to reduce wear that can be caused by a
buildup of dirt, and corrosion that can be
caused by salt residues.

Clean leaves and twigs from air intake vents at
the base of the windshield, and from other pla-
ces where they may collect.

Complete service information for qualified
technicians is available online for purchase
or subscription at www.volvotechinfo.com.

Related information

•

Vehicle status (p. 588)

•

Connecting equipment to the vehicle's
data link connector (p. 37)

•

•

Technician certification (p. 38)

•

Climate control system service (p. 594)

•

Maintenance of the brake system (p. 403)

•

Engine compartment overview (p. 596)

Data transfer between vehicle and

workshop over Wi-Fi

Volvo workshops have a designated Wi-Fi
network for data transfer between your vehi-
cle and the workshop. Your visit to the work-
shop will be easier and more effective when
diagnostics information and software can be
transferred over the workshop's network.

At the workshop, your service technician can
connect your vehicle to the workshop's Wi-Fi
network to perform troubleshooting and
download software. For this type of communi-
cation, the vehicle only connects to a work-
shop's network. It is not possible to connect
the vehicle to another Wi-Fi network (e.g. your
home network) in the same way as to a work-
shop's network.

Connecting with remote key

Connection is usually managed by the service
technician, who will use the remote key but-
tons. It is therefore important to bring a key
with buttons with you when you visit the
workshop. Pressing the lock button on the
remote key three times will connect the vehi-
cle to the workshop's Wi-Fi network.

When the car is connected to a Wi-Fi net-
work, the

symbol appears in the center

display.

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WARNING

The vehicle may not be driven when it is

connected to the workshop's networks and

systems.

Related information

•

Handling system updates via Download
Center (p. 587)

•

Handling system updates via Download
Center (p. 587)

Download Center

With the vehicle connected to the Internet

updates for a number of the vehicle's sys-
tems can be downloaded from the center dis-
play.

The

Download Center

app is

started from the center dis-
play and makes it possible to:

•

search for and update system software

•

update Sensus Navigation

map data

•

download, update and delete apps.

Related information

•

•

Download apps (p. 467)

•

Updating apps (p. 467)

•

Deleting apps (p. 468)

•

•

Handling system updates via

Download Center

Functions for Internet-connected vehicles
and infotainment can be updated via Down-
load Center. Updates can be done one at a
time or all at the same time.

Searching for update

If an update is available, the
message

New software

updates available See
Download Center

will be

displayed in the center dis-
play's status field.

In order for system updates to be possible, the
vehicle must have an Internet connection

–

Go to

Download Center

in the center dis-

play's App view.
> If no search has been performed since

the last time the infotainment system
was started, a search will be initiated.
No search will begin if a software
download is in progress.

A number in

System updates

shows

how many updates are available. Tap to
display a list of updates that can be
installed in the vehicle.

There may be a charge for transmitting data over the Internet, depending on your service plan.

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Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrup-
ted. Alternatively, it may be appropriate to
switch off or cancel other services.

An update can be interrupted when the
ignition is switched off and the vehicle is
left.

However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehi-
cle is used.

Updating all system software

–

Select

Install all

at the bottom of the list.

To avoid displaying a list, select

Install all

via

System updates

Updating individual system software

–

Select

Install

to choose the software you

would like to download.

Canceling software download

–

Tap the checkbox in the activity indicator
that replaced

Install

when the download

began.

Note that only a download can be cancelled.
An installation cannot be cancelled once it has
begun.

Deactivating the background search
for software update

Automatic searching for software updates is
activated as the default factory setting, but the
function can be deactivated.

1. Tap

Settings

in the center display's Top

view.

2. Tap

System

Download Center

3. Tap to deselect

Auto Software Update

Related information

•

Download Center (p. 587)

•

•

Handling messages saved from the instru-
ment panel (p. 112)

Vehicle status

The general status of the vehicle can be
viewed in the center display.

The

Car Status

app is started

from the center display's App
view and has four tabs:

•

Messages

- status messages

•

Status

– checking engine oil level and

AdBlue level

•

TPMS

- tire inflation pressure check

•

Appointments

- appointment information

and vehicle information

Related information

•

•

Checking and filling engine oil (p. 598)

•

Tire pressure monitoring system

(p. 545)

•

Sending vehicle information to the work-
shop (p. 590)

•

•

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Scheduling service and repairs

This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.

When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.

To use the service

•

Create a Volvo ID and register it to the
vehicle.

•

To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet

Book service

Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Appointments

3. Tap

Request appointment

4. Check that your

Volvo ID

is correct.

5. Make sure your preferred

Workshop

information

is correct.

6. In the

Tap to write information to the

workshop

field, you can provide details

on what you would like performed during
the visit or other important information to
your workshop.

7. Tap

Send appointment request

> You will receive an appointment sug-

gestion by email within a couple of
days

On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.

8. Tap

Cancel request

if you would like to

cancel your request.

The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.

The retailer will send you a digital appointment
suggestion. You also have information about
your retailer available in the vehicle so that you
can contact your workshop.

Accepting an appointment suggestion

When the vehicle has received an appoint-
ment suggestion, a message will be displayed
at the top of the center display.

1. Tap the message.

2. To accept the suggested appointment, tap

. Otherwise, tap

Send new

proposal

Decline

For some markets, the system reminds you
when an appointment time is approaching and
the navigation system

can also guide you to

the workshop at the appointed time.

Sending vehicle information to the work-
shop (p. 590)

If you experience any problems with this
service, contact your Volvo retailer.

AdBlue Diesel models only.

Certain markets only.

There may be a charge for transmitting data over the Internet, depending on your service plan.

Timespan may vary depending on market.

For vehicles with Sensus Navigation

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Related information

•

Vehicle status (p. 588)

•

•

•

Volvo ID (p. 26)

•

Sending vehicle information to the

workshop

Vehicle-related information can be sent at
any time from the vehicle, e.g. if you schedule
a visit to a workshop and would like to assist
your workshop by providing additional basic
information. Sending vehicle information is
not the same as scheduling service.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Appointments

3. Tap

Send vehicle data

> A message confirming that vehicle-rela-

ted information has been sent will
appear at the top of the center display.
You can cancel data transmission by
tapping the checkbox in the activity
indicator.

Information is sent via the vehicle's
Internet connection

Vehicle information can be accessed by any
retailer if they are provided with your vehicle
identification number (VIN

Vehicle information contents

The most recently saved vehicle-related infor-
mation will be sent (the last time the vehicle

was turned on). This includes information
regarding:

•

service requirements

•

time since last service was performed

•

function status

•

fluid levels

•

mileage (odometer reading)

•

Vehicle Identification Number (VIN

)

•

software version

•

diagnostic information.

Related information

•

•

Vehicle status (p. 588)

•

•

Certain markets only.

There may be a charge for transmitting data over the Internet, depending on your service plan.

Vehicle Identification Number.

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Hoisting the vehicle

When hoisting the vehicle, it is important that
the jack is positioned on the designated
points under the vehicle.

The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.

For vehicles with

Leveling Control

: If the

vehicle is equipped with pneumatic sus-
pension, this feature must be turned off
before the vehicle is lifted onto a tow truck.