Volvo XC60 Twin Engine (2020 year). Manual in english - page 35

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

612

Fitting and removing the safety

net

*

The safety net prevents loads from being
thrown forward in the passenger compart-
ment in the event of sudden braking.

The safety net is fitted into four mounting
points.

For reasons of safety, the safety net must
always be fastened and anchored as descri-
bed below.

The net is made of a strong nylon fabric and
can be secured two different locations in the
car:

•

Rear fitting - behind the rear seat.

•

Front fitting - behind the front seats.

WARNING

Loads in the luggage compartment must

be anchored well, and also using a cor-

rectly fitted safety net.

Fitting the safety net

WARNING

It is necessary to ensure that the upper

securing points of the safety net are fitted

correctly and that the puller-straps are

hooked in properly.
Damaged safety nets must not be used.

NOTE

With forward mounting, the safety net is
most easily mounted via one of the rear
doors.

1. Unfold the safety net and make sure that

the split upper rod in the net is locked in
its extended position.

2. Hook one retaining hook of the net into

the front or rear roof mounting with the
anchoring strap locks turned towards you.

3. Hook the net's second attachment hook

to the roof bracket on the opposite side.

The telescopically sprung attachment
hooks make it easier to fit.

Take care to press forward the net's
retaining hooks for each respective roof
mounting's front end position.

LOADING, STORAGE AND PASSENGER COMPARTMENT

613

4.

Rear fitting.

For rear fitting:

With the net fitted in the rear roof mount-
ings, hook the safety net's puller-straps
into the front load retaining eyelets in the
cargo area.

Front fitting.

For front fitting:

With the net fitted in the front roof mount-
ings, hook the anchoring straps into the
outer eyes on the rear of the seat slide rails
- it is easier if the backrests are straight-
ened and the seats are moved forward
slightly.

Pay attention to make sure that you do not
press the seat and backrest hard against
the net when they are moved back again -
only adjust until the seat or backrest
makes contact with the net.

IMPORTANT

If a seat or backrest is pushed backwards
hard into the safety net, the net and roof
mounts may be damaged.

5. Tension the safety net with the anchoring

straps.

Removing the safety net

The safety net can be easily removed and
folded up.

1. Reduce safety net tension by pressing the

button in the anchoring strap lock and
feeding out a little of the anchoring strap
on each side.

2. Press in the catches and detach both of

the anchoring strap's hooks.

3. Undo the upper attachments and release

the net from the roof mountings.

4. Press the red button on the rod to enable

folding and then roll up the net. Store the
net in its case.

Related information

•

Recommendations for loading (p. 603)

•

Load retaining eyelets (p. 606)

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

614

First aid kit

*

The first aid kit contains first aid equipment.

Store the first aid kit behind the elastic strap, if
the car is equipped with one of these.

The figure is schematic - parts may vary depending

on car model.

Related information

•

Cargo area (p. 603)

Warning triangle

Use the warning triangle to warn other road
users if the car is stationary in traffic.

Also activate the hazard warning flashers.

Storage spaces

The warning triangle is located in the compart-
ment on the inside of the tailgate.

Folding up the warning triangle

Open the hatch by first turning the knob a
quarter turn and then pulling the hatch
from its brackets in the top and bottom
edges.

Press the latch that secures the warning
triangle slightly to the right and remove
the case.

Remove the warning triangle from the
case, unfold it and put the ends together.

Fold out the warning triangle's support
legs.

Follow the regulations for the use of a warning
triangle. Position the warning triangle in a suit-
able place with regard to traffic.

Make sure that the warning triangle and case
are properly secured in their storage space
and that the hatch is fully closed after use.

Related information

•

Cargo area (p. 603)

•

Hazard warning flashers (p. 157)

MAINTENANCE AND SERVICE

616

Volvo service programme

To keep the car as safe and reliable as possi-
ble, follow the Volvo service programme as
specified in the Service and Warranty Book-
let.

Volvo recommends engaging an authorised
Volvo workshop to perform the service and
maintenance work. Volvo workshops have the
personnel, special tools and service literature
that can provide the highest quality of service.

IMPORTANT

For the Volvo warranty to apply, check and
follow the instructions in the Service and
Warranty Booklet.

Service and repair

Service the car regularly. Follow Volvo's rec-
ommended service intervals.

If inspection and repair are required then only
an authorised Volvo workshop may carry out
the work.

WARNING

Do not carry out any repairs of your own on

this vehicle. Electrical cables and/or com-

ponents that have detached must only be

rectified by an authorised workshop - an

authorised Volvo workshop is recom-

mended.

Charging cable with control unit

IMPORTANT

Do not modify the control unit in any way.

Related information

•

Car status (p. 618)

•

Book service and repair (p. 619)

•

Connection of equipment to the car's
diagnostic socket (p. 40)

•

Servicing the climate control system
(p. 623)

•

Brake system maintenance (p. 448)

•

Engine compartment overview (p. 625)

Data transfer between car and

workshop via Wi-Fi

Volvo's workshops have a specific Wi-Fi net-
work for data transfer between your car and
the workshop. Your workshop visit will be
simpler and more efficient when the transfer
of diagnostic information and software can
take place via the workshop's network.

During a workshop visit, your service techni-
cian may want to connect your car to the
workshop's network via Wi-Fi to perform
fault-tracing and software download. For this
type of communication, the car only connects
to a workshop's network. It is not possible to
connect the car to another Wi-Fi network,
such as at home, in the same way as to a
workshop's network.

Connection with the remote control
key

Connection is normally handled by the service
technician who then uses the remote control
key buttons. That's why it's important to take
a key with buttons with you for the workshop
visit. Press three times on the lock button on
the remote control key to connect the car to
the workshop's network via Wi-Fi.

When the car is connected to a Wi-Fi net-
work, the 

 symbol appears in the centre

display.

MAINTENANCE AND SERVICE

}}

* Option/accessory.

617

WARNING

The car must not be driven when con-

nected to the workshop's networks and

systems.

Related information

•

Managing system updates via the Down-
load Centre (p. 617)

•

Book service and repair (p. 619)

Download Center

Several of the car's systems can be updated
from the centre display with an online car

1

.

The 

Download Centre

 app is

started from app view in the
centre display and enables:

•

searching for and updating system soft-
ware

•

updating map data for Sensus Navigation

*

•

downloading, updating and uninstalling
apps.

Related information

•

Managing system updates via the Down-
load Centre (p. 617)

•

Downloading apps (p. 513)

•

Updating apps (p. 514)

•

Deleting apps (p. 514)

•

Internet-connected car

*

 (p. 545)

•

Navigating in the centre display's views
(p. 111)

Managing system updates via the

Download Centre

Functions for online car and infotainment can
be updated via the Download Centre.
Updates can be made one at a time or all at
once.

Searching for update

If an update is available, the
message 

New software

updates available

 is shown

in the centre display's status
bar.

For system updates to be possible, the car
must be connected to the Internet

2

.

–

Go to 

Download Centre

 in the centre dis-

play's app view.
> If no search has been performed since

the last time the infotainment system
was started, a search is performed. No
search is performed if a software instal-
lation is in progress.

A number on 

System updates

 shows

how many updates are available. One
tap shows a list of the updates that can
be installed in the car.

1

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

2

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

||

MAINTENANCE AND SERVICE

* Option/accessory.

618

NOTE

Data download may affect other services
that transmit data, e.g. Internet radio. If the
effect on other services is experienced as
disruptive then the download can be inter-
rupted. Alternatively, it may be appropriate
to switch off or interrupt other services.

NOTE

An update can be interrupted when the
ignition is switched off and the car is left.

However, the update does not have to be
completed before the car is left, this is
because the update is resumed the next
time the car is used.

Update all system software

–

Select 

Install all

 at the bottom of the list.

If no list is desired, then the 

Install all

 option

can be selected at 

System updates

.

Update individual system software
programs

–

Select 

Install

 for the software required.

Cancelling software download

–

Tap on X in the activity indicator that has
replaced 

Install

 at the start of the down-

load.

Note that only the download can be cancelled,
when the installation phase has started, this
cannot be cancelled.

Deactivating the background search
for software update

Automatic search for software updates is acti-
vated when the car is delivered from the fac-
tory, but this function can be deactivated.

1. Tap on 

Settings

 in the centre display's

top view.

2. Press 

System

Download Centre

.

3. Deselect 

Auto Software Update

.

Related information

•

Download Center (p. 617)

•

Internet-connected car

*

 (p. 545)

•

Navigating in the centre display's views
(p. 111)

Car status

The car's general status can be shown in the
centre display along with the opportunity to
book service

3

.

The 

Car Status

 app is started

from app view in the centre
display and has four tabs:

•

Messages

 - status messages

•

Status

 - checking engine oil level and

AdBlue level

4

•

TPMS

 - checking the tyre pressure

•

Appointments

 - appointment information

and car information

3

.

Related information

•

Handling a message saved from the driver
display (p. 103)

•

Checking and filling with engine oil
(p. 627)

•

Tyre pressure monitoring system

*

 (p. 574)

•

Book service and repair (p. 619)

•

Sending car information to a workshop
(p. 620)

•

Navigating in the centre display's views
(p. 111)

MAINTENANCE AND SERVICE

}}

619

Book service and repair

5

This service provides a way to send a booking
request for service and workshop visit
directly in the car.

When it is time for service, and in some cases
when the car is in need of repair, a message
will appear in the driver display and at the top
of the centre display. The service date is deter-
mined by how much time has passed, hours
that the engine has been running, or distance
driven since the last service.

Before the service can be used

•

Create a Volvo ID and register it to the car.

•

Select the Volvo retailer you would like to
contact by going to www.volvocars.com
and logging in.

•

To send and receive booking information,
the car must be connected to the Inter-
net

6

.

Book a service

Fill in a booking request when so required or
when a message indicating that the car needs
a service or repair is shown.

1. Open the 

Car Status

 app from the app

view in the centre display.

2. Press 

Appointments

.

3. Press 

Request appointment

.

4. Make sure that the correct 

Volvo ID

 is

filled in.

5. Make sure that the desired 

Workshop

 is

filled in.

6. Fill in the field 

Tap to write information

to the workshop

 if there is anything you

would like done during the workshop visit
or any other important information to your
workshop.

7. Press 

Send appointment request

.

> You will receive an appointment sug-

gestion via e-mail within a couple of
days

7

.

You will also receive the same commu-
nication via e-mail and when you go to
www.volvocars.com and log in.

In certain markets, once you have sent
the appointment request, the message
that the car needs service is extin-
guished in the driver display.

8. Tap on 

Cancel request

 to cancel your

request.

The booking enquiry sent from the car
includes car information that facilitates work-
shop planning.

The retailer comes back with a digital booking
proposal. Information about your dealer is also
available in the car so that you can contact
your workshop.

Accept the appointment suggestion

When the car has received an appointment
suggestion, a message will be shown at the
top of the centre display.

3

Applies to certain markets.

4

AdBlue Applies to cars with diesel engines.

5

Applies to certain markets.

6

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

7

This time frame may vary depending on market.

||

MAINTENANCE AND SERVICE

* Option/accessory.

620

1. Tap the message.

2. If the suggested booking is acceptable,

tap on 

Accept

. Otherwise, tap on 

Send

new proposal

 or 

Decline

.

For certain markets, the system reminds you
of a scheduled appointment time as it
approaches and the navigation system

8

 can

also guide you to the workshop when the time
comes.

Related information

•

Car status (p. 618)

•

Sending car information to a workshop
(p. 620)

•

Navigating in the centre display's views
(p. 111)

•

Volvo ID (p. 28)

•

Internet-connected car

*

 (p. 545)

Sending car information to a

workshop

9

It is possible to send information for the car
at any time, e.g. if you book a workshop
appointment and want to help your workshop
by providing them with better data so that
your visit can be planned. Sending car infor-
mation is not the same as booking a service
appointment.

1. Open the 

Car Status

 app from the app

view in the centre display.

2. Press 

Appointments

.

3. Press 

Send car data

.

> A message that vehicle data are being

sent is shown at the top of the centre
display. You can cancel data transmis-
sion by tapping the X in the activity
indicator.

The information is sent via the car's
Internet connection

10

.

This car information can be accessed by any
retailer if they have the car's identification
number (VIN

11

).

Car information content

The data sent is the last information saved (the
last time the car was running) and includes
information in the following areas:

•

service requirement

•

time since last service

•

function status

•

fluid levels

•

meter reading

•

the car's vehicle identification number
(VIN

11

)

•

the car's software version

•

the car's diagnostics data.

Related information

•

Book service and repair (p. 619)

•

Car status (p. 618)

•

Navigating in the centre display's views
(p. 111)

•

Internet-connected car

*

 (p. 545)

8

Applies to Sensus Navigation

*

.

9

Applies to certain markets.

10

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

11

Vehicle Identification Number.

MAINTENANCE AND SERVICE

}}

* Option/accessory.

621

Raise the car

When raising the car, it is important that the
jack is fitted in the intended points on the
car's underbody.

Applies to cars with 

Leveling Control

*

: If the

car is equipped with air suspension, this must
be disabled before the car is raised.

WARNING

If the car is raised using a workshop jack,

this must be placed beneath one of the

four jacking points. Take care to position

the workshop jack so that the car cannot

slip off. Make sure that the jack plate is fit-

ted with a rubber guard so that the car

remains stable and is not damaged. Always

use axle stands or similar.

NOTE

Volvo recommends only using the jack that
belongs to the car model in question. If a
jack is selected other than the one recom-
mended by Volvo, follow the instructions
supplied with the equipment.

The normal car jack is only designed for
occasional, short-term use, such as when
changing a wheel after a puncture. If the
car is to be jacked up more often, or for a
longer time than is required just to change
a wheel, use of a garage jack is recom-
mended. In this instance, follow the
instructions for use that come with the
equipment.

||

MAINTENANCE AND SERVICE

* Option/accessory.

622

The triangles in the plastic cover indicate the locations of the lifting points (marked in red).

Related information

•

Removing a wheel (p. 581)

•

Jack

*

 (p. 580)

•

Settings for level control

*

 (p. 472)

MAINTENANCE AND SERVICE

* Option/accessory.

623

Servicing the climate control

system

The air conditioning system must only be
serviced and repaired by an authorised work-
shop.

Troubleshooting and repair

The air conditioning system contains fluores-
cent tracing agents. Ultraviolet light must be
used during leak detection.

Volvo recommends that an authorised Volvo
workshop is contacted.

Cars with R134a refrigerant

WARNING

The air conditioning system contains pres-

surised refrigerant R134a. This system

must only be serviced and repaired by an

authorised workshop.

Cars with R1234yf refrigerant

WARNING

The air conditioning system contains pres-

surised refrigerant R1234yf. In accordance

with SAE J2845 (Technician Training for

Safe Service and Containment of Refriger-

ants Used in Mobile A/C System), service

and repair of the refrigerant system must

only be performed by trained and certified

technicians in order to ensure the safety of

the system.

Related information

•

Volvo service programme (p. 616)

Head up display when replacing

the windscreen

*

Cars with head-up display are equipped with
a special type of windscreen that meets the
requirements for displaying the projected
image.

Volvo recommends that you contact an
authorised Volvo workshop when replacing
the windscreen. The correct version of the
windscreen must be fitted in order that the
head-up display's graphics shall be displayed
correctly.

Related information

•

Head-up display

*

 (p. 138)

•

Cleaning the head up display

*

 (p. 657)

MAINTENANCE AND SERVICE

624

Opening and closing the bonnet

The bonnet can be opened using the handle
in the passenger compartment and a handle
under the bonnet.

Open the bonnet

Pull the handle near the foot pedals to
release the bonnet from its fully closed
position.

Sweep from left to right in the opening
under the bonnet, move the handle up and
to the side to release the bonnet from the
bonnet lock's catch and lift the bonnet.

Warning - bonnet not closed

When the bonnet is released, a
warning symbol and graphics in the
driver display will light up and an
acoustic reminder will sound. If the

car starts rolling, an acoustic warning signal
will repeat.

NOTE

If the warning symbol is lit or the warning
signal is heard despite the bonnet being
closed properly, contact an authorised
Volvo workshop.

Close the bonnet

1. Push the bonnet down until it starts to fall

from its own weight.

2. When the bonnet stops against the lock

catch, push the bonnet to close it com-
pletely.

WARNING

Risk of crushing! Ensure that the closing

path under the bonnet is not obstructed,

otherwise there is a risk of personal injury.

WARNING

Check that the bonnet locks properly when

closed. The bonnet must engage at both

sides audibly.

Bonnet not completely closed.

MAINTENANCE AND SERVICE

}}

625

Bonnet completely closed.

WARNING

Never drive with an open

bonnet!
If this symbol is visible –

or something else indi-

cates that the bonnet is

not fully closed while driv-

ing – stop immediately

and close it properly.

Related information

•

Engine compartment overview (p. 625)

•

Door and seatbelt reminder (p. 50)

Engine compartment overview

The overview shows some service-related
components.

Some of the components included in the car's
electric drive system are located under the
bonnet. Exercise caution in this area and only
touch anything that is related to normal main-
tenance.

WARNING

Orange-coloured cables must only be han-

dled by qualified personnel.

WARNING

Several components in the car work with

high-voltage current that could be danger-

ous in the event of incorrect intervention.

•

Do not touch anything that is not
clearly described in the owner's man-
ual.

•

Exercise caution when checking/refill-
ing fluids in the engine compartment.

The appearance of the engine compartment may dif-

fer depending on model and engine variant.

Coolant expansion tank

Reservoir for brake fluid (located on the
driver's side)
Washer fluid filler pipe

12

Central electrical unit

Air filter

Engine oil filler pipe

12

Fill the washer fluid at regular intervals, e.g. when refuelling.

||

MAINTENANCE AND SERVICE

626

WARNING

Remember that the radiator fan (located at

the front of the engine compartment,

behind the radiator) may start or continue

to operate automatically for up to approx.

6 minutes after the engine has been

switched off.
Always have the engine cleaned by a work-

shop - an authorised Volvo workshop is

recommended. There is a risk of fire if the

engine is hot.

WARNING

The ignition system works at a very high

and hazardous voltage. The car's electrical

system must always be in ignition position

0

 when work is being performed in the

engine compartment.
Do not touch the spark plugs or ignition

coil when the car's electrical system is in

ignition position 

II

 or when the engine is

hot.

Related information

•

Opening and closing the bonnet (p. 624)

•

Filling washer fluid (p. 672)

•

Topping up coolant (p. 628)

•

Fuses in engine compartment (p. 639)

•

Checking and filling with engine oil
(p. 627)

•

Ignition positions (p. 442)

Engine oil

An approved engine oil must be used in order
that the recommended service intervals and
warranty can be applied.

Volvo recommends:

If the engine oil cannot be checked on a regu-
lar basis and the level falls too low, there is a
risk that this will cause serious damage to the
engine.

IMPORTANT

In order to fulfil the requirements for the
engine's service intervals all engines are
filled with a specially adapted synthetic
engine oil at the factory. The choice of oil
has been made very carefully with regard
to service life, starting characteristics, fuel
consumption and environmental impact.

An approved engine oil must be used in
order that the recommended service inter-
vals can be applied. Only use a prescribed
grade of oil for both filling and oil change,
otherwise there is a risk of the service life,
starting characteristics, fuel consumption
and environmental impact of the car being
affected.

If engine oil of the prescribed grade and
viscosity is not used, engine related com-
ponents may become damaged. Volvo Car
Corporation disclaims any liability for any
such damage.

Volvo recommends that oil changes are
carried out at an authorised Volvo work-
shop.

MAINTENANCE AND SERVICE

}}

627

Volvo uses different systems to warn about
the oil level if it is too low/high, or in the event
of low oil pressure. Certain engine variants
have an oil pressure sensor, and then the
driver display's warning symbol for low oil
pressure 

 is used. Other variants have an

oil level sensor, when the driver is informed via
the driver display's warning symbol 

 and

display texts. Certain variants have both sys-
tems. Contact a Volvo dealer for more infor-
mation.

Change the engine oil and oil filter in accord-
ance with the intervals specified in the Service
and Warranty Booklet. Using oil of a higher
than specified grade is permitted. If the car is
driven in adverse conditions, Volvo recom-
mends using an oil of a higher grade than the
one specified.

Related information

•

Checking and filling with engine oil
(p. 627)

•

Engine oil — specifications (p. 683)

•

Adverse driving conditions for engine oil
(p. 684)

Checking and filling with engine oil

The oil level is detected with the electronic oil
level sensor.

Filler pipe.

13

,

14

In some cases, oil may need to be topped up
between service intervals.

No action with regard to engine oil level needs
to be taken until a message is shown in the
driver display.

WARNING

If this symbol is shown together

with the message 

Engine oil

level

 

Service required

, visit a

workshop - an authorised Volvo

workshop is recommended. The oil level

may be too high.

IMPORTANT

If this symbol is shown together
with a message about low oil
level, such as 

Engine oil level

low

 

Refill 1 litre

 for example,

then only fill the volume specified, e.g.
1 litre (1 quart).

WARNING

Do not spill oil onto the hot exhaust mani-

fold due to the risk of fire.

See oil level in the centre display

The oil level is visualised using the electronic
oil level gauge in the centre display when the
car has been started. The oil level should be
checked regularly.

13

Engines with electronic oil level sensor do not have a dipstick.

14

The appearance of the engine compartment may differ depending on model and engine variant.

||

MAINTENANCE AND SERVICE

628

1. Open the 

Car Status

 app from the app

view in the centre display.

2. Press 

Status

 to show the oil level.

Graphics for oil level in the centre display.

NOTE

The system cannot directly detect changes
when the oil is filled or drained. The car
must have been driven approx. 30 km
(approx. 20 miles) and have been station-
ary for 5 minutes with the engine switched
off and on level ground before the oil level
indication is correct.

NOTE

If the right conditions for measuring the oil
level (time after engine shutdown, the car's
inclination, outside temperature, etc.) are
not met, then the message 

No value

available

 will be shown in the centre dis-

play. This does 

not

 mean that there is

something wrong in the car's systems.

Related information

•

Engine oil (p. 626)

•

Adverse driving conditions for engine oil
(p. 684)

•

Engine oil — specifications (p. 683)

•

Ignition positions (p. 442)

•

Car status (p. 618)

Topping up coolant

The coolant cools the internal combustion
engine to the correct operating temperature.
The heat that is transferred from the engine
to the coolant can be used to heat the pas-
senger compartment.

When topping up the coolant, follow the
instructions on the packaging. Never top up
with water only. The risk of freezing increases
with both too little and too much coolant con-
centrate.

If there is coolant under the car, if there is
coolant smoke, or if more than 2 litres (approx.
2 quarts) have been filled, always call for
recovery to avoid the risk of engine damage
due to a defective cooling system when
attempting to start the car.

WARNING

The coolant may be very hot. Never open

the cap when the coolant is hot. If a top-up

is required, unscrew the expansion tank

cap slowly to allow any overpressure to

disappear.