Volkswagen Touareg (2015 year). Instruction

NOTICE

The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle. All windows may open if you turn the spray of
water or steam away from and then back onto the door handle sensor surface in quick succes-
sion.

The door may not open if the outside and inside door handles are used at the same time.

If the automatic transmission is not in Park (P) position, the electronic steering column lock will

not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.

If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not

be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually

locked or unlocked with the emergency key

⇒ Opening and closing.

The driver message Key not in range appears in the instrument cluster display if there is no

remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as mobile phones can also interfere with the signal.

Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the

door handle sensors work. Cleaning the door handles can help with this problem

⇒ Exterior care and

cleaning.

Anti-theft alarm system

Please first read and note the introductory information and heed the WARNINGS

Your vehicle is either equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm
system installation. If the vehicle is pre-equipped for installation of the anti-theft alarm system, the
alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.

The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle.

The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock
button on the remote control vehicle key.

When is the alarm triggered?

The anti-theft alarm system sounds for about 30 seconds and flashes the turn signals for up to 5
minutes, if the following occurs with respect to the locked vehicle:

  Opening a door that has been mechanically unlocked.
  Forcibly opening a door.
  Forcibly opening the engine hood.
  Forcibly opening the rear hatch.
  Switching on the ignition with an invalid key.
  Disconnecting the vehicle battery.

Disconnecting an anti-theft system integrated trailer

⇒ Trailer towing.

Deactivating the alarm

Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition
with a valid remote control vehicle key.

For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles
when a valid vehicle key is in range or by holding the remote control vehicle key to the right of the

steering column trim and pressing the starter button

⇒ Unlocking or locking vehicles with Keyless

Access.

After the alarm has stopped and the vehicle is opened again in the same or a different area that

is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
rear hatch is opened after one of the doors has been opened.

The anti-theft alarm system is not activated when the vehicle is locked with the power lock

switch on the inside of the driver or front passenger doors.

If the driver door is mechanically unlocked with the emergency key, only the driver door is un-

locked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and
activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.

If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

Doors

Introduction

In this section you’ll find information about:

Warning light

Electric child safety locks

More information:

  Exterior views
  Vehicle key set
  Power locking and closing system
  Power windows
  Emergency closing and opening

WARNING

A door that is not closed properly may open suddenly when the vehicle is moving and cause
severe injuries.

Stop immediately and close the door.
Make sure that the door is safely and completely latched when closed. The closed door

must be flush with the surrounding auto body parts.

Open or close doors only if no one is in the way.

WARNING

A door kept open with the door stop may close in strong winds or on inclines and cause inju-
ries.

Always hold doors by the door handle while opening and closing.

Warning light

Please first read and note the introductory information and heed the WARNINGS

Lights

Possible cause

Proper response

At least one vehicle door is
open or improperly closed.

Stop!

Open and close the door again.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

If a door is not closed properly, the warning light in the instrument cluster comes on showing an
open door.

Depending on vehicle options, a symbol may be displayed in the instrument cluster instead of the
warning light. The symbol will still be displayed even after the ignition is switched off. The instrument
cluster display goes out about 15 seconds after the vehicle has been locked.

Electric child safety locks

Fig. 29 In the driver door: Buttons for the electric child safety locks.

Please first read and note the introductory information and heed the WARNINGS

The electric child safety locks keep the rear doors from being opened from the inside, so that children
cannot open them accidentally. The rear power window switch for the selected side is also disabled.
The controls for the power windows and door locks can be operated separately (left or right) to prevent
restrictions being placed on an adult passenger seated in the back with a child. The left button
⇒

fig. 29

(1)

and the right button

(2)

switch the child safety lock on for either the left or right side,

respectively.

A yellow indicator light in the button comes on to indicate activation.

Activating or deactivating electric child safety locks

Function

Response

Activate:

Press the left button or the right but-

ton, light comes on

⇒

fig. 29

Deactivate:

Press the respective button again,
light goes out.

WARNING

When the electric child safety lock is engaged, that rear door cannot be opened from the
inside.

Never leave children, disabled persons, or anyone who cannot help themselves, in the

vehicle when locking the doors. This could result in people being locked in the vehicle. This
could result in people being trapped in the vehicle in an emergency. Depending on the time of
year, people trapped in the vehicle can be exposed to very high or very low temperatures.

A closed vehicle can become very hot or very cold, depending on the season. Particularly

in the summer, heat build-up in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particu-
larly to small children.

Rear hatch

Introduction

In this section you’ll find information about:

Warning light

Opening the rear hatch

Power operation of the rear hatch

Sensor-controlled rear hatch opener (Easy Open)

More information:

  Exterior views
  Power locking system
  Sensor-controlled rear hatch opener (Easy Open)
  Transporting
  Emergency closing and opening

WARNING

Accidents and severe personal injuries can result if you unlock, open, or close the rear hatch
when someone is in the way.

Only open or close the rear hatch if no one is in the way.
After closing the rear hatch, always make sure that it is properly closed and locked so that

it cannot open suddenly when the vehicle is moving. The closed rear hatch must be flush
with the surrounding auto body parts.

Always keep the rear hatch closed while driving to help keep poisonous exhaust gas from

being drawn into the vehicle.

Never open the rear hatch when a luggage rack is installed and loaded. If, for example,

there are bicycles on a carrier on the rear hatch, it is possible that the lid will not be able to
open automatically. An open rear hatch may fall on its own because of the additional weight.
The open rear hatch must be supported or the weight must be removed from the luggage
rack first.

Close and lock the rear hatch and all doors when the vehicle is not in use. First, make sure

that no one is left inside the vehicle.

Never leave your vehicle unattended or let children play around your vehicle, especially

when the rear hatch is open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold,
depending on the season. Particularly in the summer, heat build-up in the passenger and
luggage compartment of a parked vehicle can result in temperatures in the vehicle that are
much higher than the outside temperatures. Temperatures can quickly reach levels that can
cause unconsciousness and death, particularly to small children.

Never leave children or anyone who cannot help themselves behind in the vehicle. They

may lock the vehicle with the vehicle key or the power locking switch and lock themselves in.

NOTICE

Before opening or closing the rear hatch, make sure there is enough room to do so, as for
example when the vehicle has a trailer or is in a garage.

NOTICE

Never use the gas strut or the power rear hatch to hold or clamp a load in place. This can
damage the rear hatch and make it impossible to close.

Warning light

Please first read and note the introductory information and heed the WARNINGS

Lights

Possible cause

Proper response

Rear hatch open or improper-
ly closed.

Stop!

Open the rear hatch and then
close it again.

icon

appears

in the

display

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

If the rear hatch is not closed properly, the red warning light comes on in the instrument cluster
display or the vehicle icon appears in the instrument cluster showing an open rear hatch.

Depending on vehicle options, a symbol may be displayed in the instrument cluster instead of the
warning light. The symbol will still be displayed even after the ignition is switched off. The Premium
instrument cluster display goes out about 15 seconds after the vehicle has been locked.

WARNING

If the rear hatch is not closed properly, it may open suddenly when the vehicle is moving and
cause severe injuries.

Stop immediately and close the rear hatch.

Always make sure the rear hatch is securely latched after you close it.

Opening the rear hatch

Fig. 30 In the driver door: Power button to unlock the rear hatch.

Fig. 31 Opening rear hatch from the outside.

Please first read and note the introductory information and heed the WARNINGS

If there are bicycles on a mounted luggage rack, it may not be possible to open the rear hatch

⇒ .

Remove items from the luggage rack and support the open rear hatch.

Unlocking and opening with the remote control vehicle key

Press and hold the & button on the remote control vehicle key to automatically open the rear hatch.

Unlocking and opening with the unlock switch on the driver door

Pull up the & switch on the driver door until the rear hatch opens automatically

⇒

fig. 30

The switch in the driver door also works when the ignition is switched off.

Opening with the button on the rear hatch

Unlock the vehicle or the rear hatch, or open a door.

Lift the rear hatch slightly while standing near the button

⇒

fig. 31

(arrow). The rear hatch opens

automatically.

WARNING

Improper and unsupervised unlocking or opening of the rear hatch can cause severe injuries.
Never open the rear hatch when someone is in the way.

If a bicycle or luggage rack is installed on the rear hatch, it may be hard to see that the

rear hatch is unlatched. An unlatched rear hatch may open suddenly when the vehicle is
moving.

NOTICE

Before opening or closing the rear hatch, make sure there is enough room to do so, as for
example when the vehicle has a trailer or is in a garage.

At temperatures below +32 °F (0 °C), the rear hatch may not open automatically after you unlock

it. It will be necessary to lift it by hand.

Power operation of the rear hatch

Fig. 32 Button in the open rear hatch.

Please first read and note the introductory information and heed the WARNINGS

More information:

Sensor-controlled rear hatch opener (Easy Open)

⇒ Sensor-controlled rear hatch opener (Easy

Open).

Opening rear hatch (Comfort opening)

Press the & button on the remote control vehicle key for about a second until the rear hatch

automatically opens.

OR: Pull the & switch in the driver door up

⇒

fig. 30

OR: Operate the switch

⇒

fig. 31

(arrow) on the outside of the rear hatch.

If, while opening automatically, the rear hatch encounters resistance or becomes blocked by an obsta-
cle, it will immediately stop opening.

The rear hatch cannot be opened automatically via its power feature if the factory-installed trailer hitch
is electrically connected with the trailer.

The rear hatch can be opened by hand with some force.

Closing the rear hatch (Comfort closing)

Press the & button in the remote control vehicle key for about a second.

OR: Pull the & switch in the driver door up

⇒

fig. 30

OR: Operate the switch

⇒

fig. 31

(arrow) on the outside of the rear hatch.

OR: Press the button in the open rear hatch

⇒

fig. 32

⇒ .

OR: Move by hand the rear hatch toward the closed position.

The rear hatch will then move into closing position by itself and will be closed by the soft-close feature
⇒ .
If, while closing automatically, the rear hatch meets resistance or becomes blocked by an obstacle, it
will reopen slightly.

Check to see why the rear hatch could not close.

Try again to close the rear hatch.

Canceling the opening or closing feature

You can stop the opening or closing of the rear hatch by pressing one of the & buttons a second
time. Pressing one of the & buttons again makes the hatch move back to its original position.

You can then open the hatch further by hand. This requires some strength.

Saving the opening angle

The rear hatch must be at least half way open to be able to save the opening angle.

Stop the opening process at the desired opening angle

Press the

⇒

fig. 32

button in the open rear hatch

⇒ for at least 3 seconds. This saves the

opening angle.

The warning flashers will blink and a chime will sound to confirm that the angle has been saved.

To completely open the rear hatch again you must first save a new opening angle.

Unlock the rear hatch and open it to the saved position.
Manually push open the rear hatch as far as it will go. This requires some strength.

Press the

⇒

fig. 32

button in the open rear hatch for at least 3 seconds.

The opening angle has been reset to the factory setting.

WARNING

Improper or unsupervised closing of the rear hatch can cause severe injuries.

Never leave your vehicle unattended or let children play around your vehicle, especially

with the rear hatch left open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold
depending on the season. Temperatures can quickly levels that can cause unconsciousness
or death, particularly to small children.

WARNING

A closed rear hatch cannot open completely and an open rear hatch cannot close automati-
cally if a luggage rack is installed on it or if it is covered by a heavy layer of snow. In this
case, you will have to hold the rear hatch or prop it up to keep it open.

NOTICE

Before opening or closing the rear hatch, make sure there is enough room to do so, as for
example when the vehicle has a trailer or is in a garage.

NOTICE

Remove any luggage or bicycle rack mounted on the rear hatch before opening the hatch.

NOTICE

If the system is operated too often in succession, it will shut itself off to help prevent overheat-
ing.

The feature can be used again as soon as the system has cooled down. In the meantime,

the rear hatch can be opened or closed by hand, though this requires some strength.

If the vehicle battery or the fuse is blown when the rear hatch is open, the rear hatch system

must be reset. To reset the rear hatch, it must be closed once.

Make sure that the remote control vehicle key is not in the luggage compartment before closing

the rear hatch.

Sensor-controlled rear hatch opener (Easy Open)

Fig. 33 Keyless Access locking and starting system: Opening the sensor-controlled rear hatch (Easy Open).

Please first read and note the introductory information and heed the WARNINGS

If your vehicle has Keyless Access, it may also be equipped with the Easy Open feature.

When a valid vehicle key is within range of the rear hatch

⇒

fig. 28

(A)

, the rear hatch can be unlocked

and opened by moving your foot within the sensor’s range

⇒

fig. 33

below the rear bumper.

  Switch off the ignition and remove any vehicle key from the ignition.
  Stand about 2 ft. (60 cm) behind the middle of the rear bumper.
  Quickly move your foot under the middle of the rear bumper in a “kicking” motion.
  Move your foot back so that you are standing firmly on both feet again. It is not necessary to con-

tact the vehicle when you make this “kicking” motion.

The high-mounted brake light and the turn signals flash once to show that the Easy Open feature is

opening the rear hatch.

The rear hatch opens in about 2 seconds.

If the rear hatch does not open, wait a few seconds and try again.

The rear hatch locks automatically after closing if the vehicle was locked before and a valid vehicle key
is not inside the vehicle.

Easy Open may not work properly or at all in the following situations (examples):

  If the rear bumper is very dirty.
  If the rear bumper has salty water on it after driving on salted roads.
  If a trailer hitch/ball mount has been installed on the vehicle.

Easy Open may be automatically deactivated in heavy rain to help prevent unintentional deployment
caused by water running down the vehicle, for example.

WARNING

Careless use of the Easy Open feature can cause falls and serious personal injury

Always make sure you have firm footing when using the Easy Open feature, and that the

surface you are standing on is not uneven or slippery.

Always remember that it will be necessary for you to move backwards to let the rear hatch

open. Be careful not to lose your balance, particularly when holding things in your hands.

Never use Easy Open feature unless you can use it safely.

CAUTION

If a valid vehicle key is within range of the rear hatch, the Easy Open feature can deploy unin-
tentionally in some cases and open the rear hatch: for example, when sweeping the ground
or floor below the rear bumper, if there is a strong stream of water or steam or when carrying
out maintenance or repairs around the rear bumper. If the rear hatch opens unintentionally, it
can injure anyone or damage anything in its way.

Never leave a valid vehicle key within range of the rear hatch unattended.

Power windows

Introduction

In this section you’ll find information about:

Opening and closing power windows

Power windows – features

Power window pinch protection

More information:

Volkswagen Information System
Power locking and closing system

WARNING

Improper use of power windows can result in serious personal injury.

Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,

remains in the vehicle. The windows will not open in case of an emergency.

Always take the key with you when you leave the vehicle. You can still use the power win-

dows for several minutes after the ignition is switched off as long as the driver or front pas-
senger door has not been opened.

Always use the safety switch when children are in the back seat to disable the rear power

windows and keep them from being opened and closed.

NOTICE

If you leave the windows open, rain or other precipitation may enter the vehicle from outside
and can damage the vehicle interior.

Opening and closing power windows

Fig. 34 In driver door: Safety control switches for front and rear power windows.

Please first read and note the introductory information and heed the WARNINGS

Switches in the driver door

Key to

fig. 34

(1)

For the windows in the front doors.

(2)

For the windows in the rear doors.

(3)

Safety switches.

Opening or closing windows

Function

Action

Opening:

Press the

switch.

Closing:

Pull the

switch.

Stopping au-
tomatic
movement:

Press/pull the switch again.

The safety switch (left/right)

(3)

deacti-

vate the left hand and right hand pow-
er windows in the rear doors. The yel-
low indicator light in the switch lights
up when activated. The electric child
safety locks also prevent the rear
doors from being opened from the
inside.

The power windows operate only when the ignition is switched on.

You can still use the power windows for several minutes after the ignition is switched off as long as the
driver or front passenger door has not been opened. When the vehicle key has been removed from
the ignition and the driver door has been opened, the power windows cannot be opened or closed.

A separate button for controlling the window is located in the front passenger door.

Power windows – features

Please first read and note the introductory information and heed the WARNINGS

One-touch opening and closing

The one-touch feature automatically opens/closes a power window all the way. The window switch
does not have to be held down/up.

For one-touch opening: Press the switch for the window down briefly as far as it goes.

For one-touch closing: Pull the switch for the window up briefly as far as it goes.

Stopping automatic movement: Pull/press the switch again.

Reactivating the one-touch feature

If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-
touch feature will not work and must be reactivated:

  Close all windows and doors.
  Pull up the switch for the respective window and hold it for at least 2 seconds in this position.
  Release the switch, pull up and hold again. The one-touch feature is now reactivated.

The one-touch feature can be reactivated for one or more windows at the same time.

Convenience closing

From outside the vehicle (vehicles with Keyless Access), hold your finger on the lock sensor surface

on the outside of the door handle for a few seconds until the windows close

⇒ page 47.

Convenience closing closes the windows first and then the power sunroof.

WARNING

Improper use of power windows can result in serious personal injury.

Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,

remains in the vehicle. The windows will not open in case of an emergency.

Always take the key with you when you leave the vehicle. You can still use the power win-

dows for several minutes after the ignition is switched off as long as the driver or front pas-
senger door has not been opened.

Always use the safety switch when children are in the back seat to disable the rear power

windows and keep them from being opened and closed.

If the power windows malfunction, the one-touch feature, as well as pinch protection will not work

properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility right
away.

Power window pinch protection

Please first read and note the introductory information and heed the WARNINGS

Pinch protection can help reduce the risk of pinching injuries when closing a power window

⇒ . If

one-touch window closing meets resistance or there is something in the way, the window will stop and
go down again.

  Check why the window did not close.
  Try one-touch window closing again.
  If the window meets resistance a second time, so that it stops and goes back down, one-touch

closing is deactivated for about 10 seconds.

If you pull the power window button up all the way and hold it during this 10 second interval, the

window will close without pinch protection

⇒ .

Closing the window without pinch protection

Try to close the window again within 10 seconds by holding the switch. Pinch protection is

turned off for a short distance in the window track!

If closing takes longer than about 10 seconds, pinch protection is turned on again. The window

stops again if there is resistance.

If the window still will not close, please see an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility.

WARNING

Without pinch protection, power windows will close with enough force to cause serious per-
sonal injury.

Always be careful when closing power windows.
Always make sure that no one is in the way when overriding pinch protection to close

power windows!

Pinch protection cannot prevent fingers or other parts of the body from being pressed

against the window frame; injuries may result.

Pinch protection is also active during convenience closing of the windows and the power sunroof

⇒ Power windows – features.

Volkswagen Touareg (2015 year). Instruction - part 4