Volkswagen Jetta Hybrid (2015 year). Instruction

Consumer information

Introduction

In this section you’ll find information about:

Operating your vehicle outside of the United States and Canada

Radio antenna and reception

Component protection

Volkswagen service information

More information:

  Exterior views
  Technical data
  Starting assistance systems
  Parts, accessories, repairs, and modifications

⇒ Booklet

Warranty and Maintenance

WARNING

Improper vehicle care and use, as well as improper changes to the vehicle, increase the risk
of accidents and injuries.

Obey all applicable legal requirements.
Read your Owner's Manual and heed all WARNINGS.

NOTICE

Improper vehicle care and use, as well as improper changes to the vehicle, can result in dam-
age to the vehicle.

Obey all applicable legal requirements.

Perform service according to the specifications in the

⇒ Booklet

Warranty and Mainte-

nance.

Read your Owner's Manual and heed all WARNINGS.

Operating your vehicle outside of the United States and Canada

Please first read and note the introductory information and heed the WARNINGS

Government regulations in the United States and Canada require that automobiles meet specific
emission regulations and safety standards. Therefore, vehicles built for the U.S. and Canada differ
from vehicles sold in other countries.

If you want to drive the car in another country for a short time, please see the information in

⇒ Driving

in other countries.

If you plan to take your vehicle outside the continental limits of the United States or Canada, there is
the possibility that:

  Unleaded fuels for vehicles with catalytic converters may not be available.
  Fuel may have a considerably lower octane rating and may cause engine damage.
  Service may be inadequate due to lack of proper service facilities, tools or testing equipment.
  Replacement parts may not be readily available.
  DVD navigation systems for vehicles built for the United States and Canada will not necessarily

work in Europe, and may not work in other countries outside of North America.

NOTICE

Volkswagen is not responsible for mechanical damage that may result from substandard fuel
or service or the unavailability of Genuine Volkswagen parts.

Volkswagen is not responsible if the vehicle does not meet the respective legal require-

ments in other countries and continents.

Radio antenna and reception

Please first read and note the introductory information and heed the WARNINGS

If the radio and navigation systems were installed at the factory, the radio antenna may be installed in
different locations in the vehicle:

  On the inside of the rear window with the rear window defroster,
  On the inside of the rear side windows,
  On the inside of the windshield,
  On the vehicle roof.

Antennas on the insides of windows are thin wires.

NOTICE

Antennas installed on the insides of windows can be damaged by abrasive objects or by cor-
rosive or acidic cleaning agents or other chemicals. Do not place any stickers on the wind-
shield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents
or other chemicals.

Operating electrical devices near the integrated windshield antenna may interfere with AM radio

reception.

Component protection

Please first read and note the introductory information and heed the WARNINGS

Some electronic components and control units in the vehicle may be equipped with a component
protection feature, for example, the radio or navigation system.

Component protection is a protective feature that helps to:

Prevent any factory-installed parts from functioning fully if they are installed into other vehicles (for

example, after theft),

Prevent full function of components outside of the vehicle,

Allow legitimate installation or exchange of parts and control units by a professional should they

require service.

Where

Message

Possible solution

The instrument

cluster display

SAFE CP

See an authorized

Volkswagen dealer or an

authorized Volkswagen Ser-

vice Facility for assistance.

Radio or naviga-

tion system dis-

play

Component theft

protection: the

system is not ful-

ly available at

present. Please

switch on the ig-

nition.

Switch on the ignition.

If this does not deactivate

component protection, see
an authorized Volkswagen

dealer or an authorized

Volkswagen Service Facility

for assistance.

Volkswagen service information

Please first read and note the introductory information and heed the WARNINGS

Volkswagen service information is published as soon as possible after model introduction.

To order service information contact:

Volkswagen Technical Literature Ordering Center

www.vw.techliterature.com

WARNING

Improperly performed repairs and modifications can cause vehicle damage and malfunctions,
and can impair the efficiency of driver assistance systems and the airbag system. This can
lead to accidents and severe personal injuries.

Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or

an authorized Volkswagen Service Facility.

Lift points for the vehicle

Fig. 156 Front lift point for workshop hoist or floor jack.

Fig. 157 Rear lift point for workshop hoist or floor jack.

The vehicle may only be raised at the lift points shown in illustrations

⇒

fig. 156

and

⇒

fig. 157

. If the

vehicle is lifted at different points, vehicle damage

⇒ and serious injuries may occur ⇒

Workshop hoists that use fluid cushions (receiving platforms) must not be used for lifting the vehicle.

There are many precautions that have to be followed when lifting a vehicle on a workshop hoist or
floor jack. Do not try to lift a vehicle on a workshop hoist or floor jack unless you have the training,
knowledge, and experience to be able to do so safely.

Information about lifting the vehicle with the vehicle jack

⇒ Lifting the vehicle with the vehicle jack.

WARNING

Improperly lifting your vehicle with a workshop hoist or a floor jack can cause the vehicle to
fall off and cause serious personal injury.

Always read and heed the operating instructions from the floor jack manufacturer and

legal regulations if necessary before using the floor jack to lift the vehicle.

Never let anyone stay in the vehicle when it is being lifted or when it is off the ground.
Always lift your vehicle only at the designated lift points shown in the illustrations

⇒

fig. 156

and

⇒

fig. 157

. Not using the designated lift points can cause the vehicle to fall off

the floor jack when heavy parts such as the engine or transmission are removed.

Always make sure that the vehicle's lift points lie as flat as possible and centered on the

carrier plates of the floor jack.

Never start the engine when you have raised the vehicle on the floor jack. The engine

vibrations and vehicle movements could knock the vehicle off the floor jack.

If you must work under a vehicle raised on a floor jack, always make sure that the vehicle

is safely supported on safety stands intended for that purpose that are strong enough to
support the weight of the vehicle.

Never use the floor jack as a ladder or step ladder.
Always make sure that the weight of the vehicle is not heavier than the lifting capacity of

the floor jack and safety stands being used.

NOTICE

To help prevent serious vehicle damage, never lift the vehicle by the engine oil pan, trans-

mission housing, or by the front or rear axles or suspension.

To help prevent damage to the underbody or chassis, always insert a rubber pad between

the hoist and the lifting points. In addition make sure the lifting arms have enough clearance.

The lifting arms should not touch side sills or other parts of the vehicle.

In an emergency

Introduction

In this section you’ll find information about:

Protecting yourself and the vehicle

More information:

  Braking and parking
  Emergency closing and opening
  Vehicle tool kit
  Changing a wheel

WARNING

A vehicle breakdown in traffic is dangerous and creates a great risk for you, your passen-
gers, and others.

Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off

the road where it is safe to park and, if necessary, lock all doors in an emergency. Turn on
the emergency flashers and set up another warning device about 25 yards (25 meters) behind
the vehicle to warn approaching traffic.

Never leave children, disabled persons, or anyone who cannot help themselves alone in

the vehicle when locking the doors. This could result in people being trapped in the vehicle in
an emergency. Depending on the time of year, people trapped in the vehicle can be exposed
to very high or very low temperatures.

Protecting yourself and the vehicle

Fig. 158 In the center of the instrument panel: Button for the emergency flashers.

Please first read and note the introductory information and heed the WARNINGS

Obey all legal requirements regarding protecting a broken-down vehicle. For example, turning on the
emergency flashers and wearing a safety vest are mandatory in many countries.

Checklist

For your own safety and that of your passengers, carry out the following steps in the order listed
⇒

1. Park the vehicle at a safe distance from traffic and on a suitable surface

⇒

2. Switch on emergency flashers by pressing the

button

⇒

fig. 158

3. Apply the parking brake to help prevent the vehicle from moving

⇒ Braking and parking.

4. Shift the transmission into Park (P)

⇒ Shifting.

5. Stop the engine and remove the key from the ignition switch or turn off the ignition with the starter

button and remove the key from the vehicle

⇒ Starting and stopping the engine.

6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a

guard rail.

7. Take all vehicle keys with you when leaving your vehicle.

8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.

9. Let the engine cool down and get expert assistance if necessary.

If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for
example when the vehicle is being towed. This temporarily interrupts the emergency flashers.

Switch on the emergency flashers when:

  Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
  In any emergency situation.
  If the vehicle breaks down.

When being towed.

Always obey traffic laws that govern the use of emergency flashers where you are driving.

If the emergency flashers are not working, a different method – as permitted by law – must be used to
alert other motorists and cyclists to the breakdown.

WARNING

Disregarding the safety-related checklist may lead to accidents and serious personal injuries.

Always review and follow the checklist. Follow accepted safety practices and use common

sense.

WARNING

The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and
serious personal injury.

Never park where parts of the hot exhaust system or catalytic converter could ignite

flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.

NOTICE

To help prevent damage to the vehicle if you should have to push it a short distance by hand,
never push against spoilers, lights, body panels, windows, or similar parts. Concentrating
force on these parts of the vehicle can cause expensive damage that may not always be obvi-
ous right away.

The vehicle battery will be drained if the emergency flashers are on for a long time – even if the

ignition is switched off.

Emergency closing and opening

Introduction

In this section you’ll find information about:

Manually unlocking and locking the driver door

Manually locking the passenger doors

Opening the luggage compartment lid from inside the luggage compartment

Emergency release for the fuel filler flap

Emergency closing of the power sunroof

Emergency release for the selector lever lock

The doors, the luggage compartment lid, and the power sunroof can be manually locked and, in some
cases, unlocked if necessary, for instance because the power locking system or the remote control
vehicle key malfunctions.

More information:

  Vehicle key set
  Power locking system
  Doors
  Luggage compartment lid
  Power sunroof
  In an emergency

WARNING

Serious injuries can result if the emergency closing and opening procedures are used care-
lessly.

Never leave children, disabled persons, or anyone who cannot help themselves in the

vehicle. The doors can be locked with the remote control vehicle key. This could result in
people being trapped in the vehicle in an emergency.

A closed vehicle can become very hot or very cold, depending on the season. Particularly

in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particu-
larly to small children.

WARNING

Careless opening and closing of the doors, the luggage compartment lid, and the power sun-
roof is dangerous and can cause serious personal injury.

Open or close the doors, the luggage compartment lid, and the power sunroof only when

no one is in the way.

NOTICE

To help prevent vehicle damage, carefully remove and properly reinstall parts after emergency
locking or unlocking.

Manually unlocking and locking the driver door

Fig. 159 Door handle on driver door: Concealed lock cylinder.

Please first read and note the introductory information and heed the WARNINGS

When locking the vehicle manually, all doors are locked. Keep the key turned in the locking position to
close the windows and the power sunroof (convenience closing). When the vehicle is unlocked manu-
ally, only the driver door is unlocked. Keep the key turned in the unlocking position to open the win-

dows. Note the instructions for the anti-theft alarm system

⇒ Power locking system.

Unfold the key bit from the remote control vehicle key

⇒ Vehicle key set.

If the vehicle has a concealed lock cylinder, insert the key bit from below into the opening of the

cover cap on the driver door

⇒

fig. 159

(arrow) and lift the cover cap off. Grasping the door handle and

pulling slightly makes it easier to remove the cap.

Insert the key bit into the lock cylinder of the driver door and unlock or lock the door.
Reinsert the cover cap from top to bottom and press until it clicks into place. Grasping the door

handle and pulling slightly makes it easier to reinstall the cap.

Special considerations when unlocking:

If the vehicle is equipped with an anti-theft alarm system, the system remains activated for the

unlocked vehicle. But the alarm is not triggered at first

⇒ Power locking system.

Open the driver door. The alarm will sound.
Switch on the ignition. For vehicles with push-button start, deactivate the alarm by holding the

remote control vehicle key to the right of the steering column trim and pressing the starter button

⇒

Starting and stopping the engine, if necessary. The electronic immobilizer recognizes a valid remote
control vehicle key when the ignition is switched on and deactivates the anti-theft alarm system.

The driver door can be unlocked separately from the inside the vehicle by pulling the door handle

to open the door

⇒ Unlocking or locking the vehicle from the inside.

The anti-theft alarm system, when installed, is not activated when the vehicle is locked manually

with the key bit

⇒ Anti-theft alarm system.

Manually locking the passenger doors

Fig. 160 On the front side of the right rear door: Manual lock, covered by a rubber seal.

Fig. 161 On the front side of the right rear door: Locking the vehicle with the key bit in the vehicle key.

Please first read and note the introductory information and heed the WARNINGS

The passenger door and rear doors can each be locked manually. This will not activate the anti-theft
alarm system, when installed.

Open the door.

Remove the rubber seal on the front side of the door. The seal is marked with a lock

⇒

fig. 160

Unfold the key bit from the remote control vehicle key

⇒ Vehicle key set.

Insert the key bit into the slot

⇒

fig. 161

. On the passenger side doors, turn the key clockwise. On

the driver side rear door, turn the key counterclockwise. If there is a colored lever instead of a slot,
press the colored lever forward.

  Reinsert the rubber seal and completely close the door.
  Make sure that the door is locked.
  Repeat the procedure for other doors if necessary.

Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility.

The vehicle doors can be unlocked and opened separately from inside the vehicle by pulling the

door handle to open the door

⇒ Power locking system.

Opening the luggage compartment lid from inside the luggage
compartment

Fig. 162 Behind the rear seat backrest: Release of the rear seat back.

Fig. 163 Opening the luggage compartment lid from inside the luggage compartment.

Please first read and note the introductory information and heed the WARNINGS

To release the rear seat backrest, insert the vehicle key into the slot in the shelf behind the rear

seat backrest

⇒

fig. 162

A and push in the direction of the arrow.

Pull the loop

⇒

fig. 162

B in the direction of the arrow and pull the second part of the rear seat

backrest forward.

Remove luggage in order to reach the luggage compartment lid from the inside.

Opening the luggage compartment lid from inside the luggage compartment:

Push the lever in the direction of the arrow

⇒

fig. 163

. The luggage compartment lid unlatches.

Push the luggage compartment lid to open.

The release lever glows in the dark to help it be seen in low-light conditions.

Emergency release for the fuel filler flap

Please first read and note the introductory information and heed the WARNINGS

There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility for assistance.

Emergency closing of the power sunroof

Fig. 164 In headliner: Removing cover.

Fig. 165 Hexagonal head screw for closing the power sunroof.

Please first read and note the introductory information and heed the WARNINGS

The power sunroof has an overheating protection feature that can temporarily turn the electric motor
off under certain circumstances. This can happen after, for example, overriding the motor too often
when closing the power sunroof without the pinch protection.

After the motor has cooled down enough, the overheating protection feature will let the motor work
again and the power sunroof can be opened or closed with the rotary switch.

Before you try to use emergency closing procedures to close the power sunroof, please wait several
minutes to make sure that the motor has not been temporarily turned off by the overheating protection
feature.

If you must perform an emergency closing, please do so in the following order:

1. Remove the cover in direction of the arrow

⇒

fig. 164

2. Insert a commercially available 1/6 in. (4 mm) Allen wrench

into the hexagonal head screw

⇒

fig. 165

(1)

3. Turn the wrench counterclockwise to close the power sunroof.

4. Install the cover again.

5. Have the power sunroof checked by an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility. Emergency closing may cause the power sunroof and its pinch pro-
tection to malfunction.

Emergency release for the selector lever lock

Fig. 166 Removing the selector gate cover.

Not included with the vehicle tool kit.

Fig. 167 Releasing the selector lever lock.

Please first read and note the introductory information and heed the WARNINGS

If the power supply fails (due to a dead vehicle battery, for example) and the vehicle has to be pushed
or towed, the emergency release must be used to move the selector lever to Neutral (N).

The emergency release is located under the selector gate cover on the right side when viewed in the
driving direction.

Preparations

Set the parking brake. If the parking brake cannot be set firmly, you must find another way to help

prevent the vehicle from moving.

Switch off the ignition.

Removing the selector gate cover

Pull upward on the cover around the selector lever sleeve

⇒

fig. 166

Slip the cover up and over the selector lever

⇒

Emergency release for the selector lever

Push the colored release lever

⇒

fig. 167

in the direction of the arrow and hold it in this position.

Press the release button in the selector lever handle and shift the selector lever to Neutral (N).

Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in

the correct position and is not pinched or damaged.

WARNING

Never shift the transmission out of Park (P) without first firmly applying the parking brake.
Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause
an accident and serious injuries.

NOTICE

Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the
vehicle is towed (or you let it coast) for an extended period or at high speed with the engine
shut off.

Vehicle tool kit

Introduction

In this section you’ll find information about:

Storage

Contents

When securing the vehicle after a breakdown, always obey all applicable legal requirements.

More information:

  Luggage compartment
  Working in the engine compartment
  In an emergency
  Changing a wheel

WARNING

Loose tools and other items in the vehicle tool kit and a loose compact spare wheel may be
thrown through the passenger compartment if you brake suddenly or steer sharply or are
involved in an accident. This can cause severe injuries.

Always make sure the vehicle tool kit and compact spare wheel are securely stowed in the

luggage compartment.

WARNING

Improper or damaged vehicle tools can lead to accidents and injury.

Never work with tools that are damaged or not right for the job.

Storage

Fig. 168 In the luggage compartment under the floor panel: Compact spare wheel and vehicle tool kit.

Please first read and note the introductory information and heed the WARNINGS

Volkswagen Jetta Hybrid (2015 year). Instruction - part 23