Volkswagen EOS (2015 year). Instruction

WARNING

Brake failure and reduced brake performance can be caused by not having enough brake
fluid in the reservoir or by old or incorrect brake fluid.

Check the brake system and brake fluid level regularly.
Always change the brake fluid according to the service schedule in your

⇒ Booklet

Warranty and Maintenance.

Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking

performance, increases stopping distances and can even cause total brake failure.

Always make sure that only the correct brake fluid is used. Only use brake fluid that

expressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality
brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.

Using another brake fluid, or one that is not of high quality, can impair the function of the

brake system and reduce its effectiveness. If the container does not say that the brake fluid
complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.

The brake fluid must be new.

WARNING

Brake fluid is poisonous.

To reduce the risk of poisoning, never use food, beverage or other non-original containers

to store brake fluid. Someone might be misled by the original label on the container, or by the
shape of the container, and drink the brake fluid. This could occur even if you relabel the
container as “brake fluid.”

Only store brake fluid in the closed, original container and keep it out of the reach of

children.

NOTICE

Brake fluid will damage vehicle paint, plastic parts, and tires. Wipe any brake fluid off vehicle
paint and other vehicle parts immediately.

Brake fluid can pollute the environment. Brake fluid that has leaked out must be collected and

disposed of properly, following all applicable environmental regulations.

Saving fuel and helping the environment

Introduction

In this section you’ll find information about:

Efficient driving style

Fuel-efficient driving

Fuel consumption, environmental impact, and wear and tear on engine, brakes and tires depend
mainly on the following 3 factors:

  Your personal driving style.
  External conditions (weather, road conditions).
  Technical requirements.

You can reduce fuel consumption by up to 25% by using a few simple techniques and adjusting your
driving style.

WARNING

Always adjust your speed and the distance you keep between you and the vehicles ahead of
you to the road, traffic, weather, and visibility conditions.

Efficient driving style

Please first read and note the introductory information and heed the WARNINGS

Shifting faster

As a rule, the following applies: The higher gear is always the most efficient gear. The rule of thumb
for most vehicles is to drive in 3rd gear at 20 mph (30 km/h), 4th gear at 25 mph (40 km/h), 5th gear at
30 mph (50 km/h), and 6th gear at 36 mph (60 km/h).

If traffic and driving conditions permit, “skipping” gears when upshifting also saves fuel.

Do not run the gears up to their limit. Use 1st gear only to start moving and then smoothly shift into
2nd gear. Avoid kick-downs in vehicles with automatic transmissions.

Coasting

If you take your foot off the accelerator, fuel delivery to the engine is interrupted, which lowers fuel
consumption.

Therefore, when nearing a red stop light, for instance, allow the vehicle to coast without using the
accelerator. The engine will then continue to run at idle.

In situations where the vehicle will be stopped for a longer period of time, such as at a railroad
crossing, physically switch off the engine.

Defensive driving and “flowing” with traffic

Frequent braking and acceleration increase fuel consumption significantly. Just by driving defensively
and keeping a sufficiently large distance away from the vehicle in front of you can make up for the
speed fluctuations caused by taking your foot off the accelerator. Active braking and accelerating is
then not necessarily required.

Calm and smooth driving

Consistency is more important than speed. The more smoothly you drive, the less fuel the vehicle
consumes.

When driving on the highway or freeway, a constant, moderate speed is more efficient and economical
than constantly accelerating and braking. Usually you can reach your destination just as quickly by
driving at a moderate, but steady speed.

The cruise control system can assist in maintaining a uniform driving style.

Moderate use of extra electrical loads

Comfort inside the vehicle is nice and important, but it is important to use them in an environmentally
conscious manner.

Some devices can increase fuel consumption when activated (examples):

Climate control system (air conditioner): If the air conditioner has to produce starkly contrasting

temperatures, it requires a large amount of energy, which is generated by the engine. The temperature
in the vehicle should therefore not be extremely different from that of the outside temperature. It may
be helpful to ventilate the vehicle before driving and then to drive a short distance with the windows
open. After that, switch on the air conditioner with the windows closed. Keep the windows closed when
driving at high speeds. Open windows increase fuel consumption.

Switch off seat heating once it has served its purpose.
Switch off the rear window defroster as soon as the windows are free of fog and ice.

Additional factors that increase fuel consumption (examples):

  Malfunctioning engine control.
  Driving in the mountains.
  Towing a trailer.

NOTICE

Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is not
running. The transmission will not be lubricated and will be damaged.

Fuel-efficient driving

Fig. 136 Fuel consumption in mpg at 2 different outside air temperatures.

Fig. 137 Fuel consumption in l/100 km at 2 different outside air temperatures.

Please first read and note the introductory information and heed the WARNINGS

Driving defensively and economically can easily reduce fuel consumption by 10 to 15%.

The vehicle consumes the most fuel when accelerating. Defensive driving requires less braking and
therefore less acceleration. If possible, coast the vehicle to a stop, for example, when you can see that
the next traffic light is red or about to turn red.

Avoid traveling short distances

A cold engine consumes significantly more fuel immediately after starting. It takes a few miles (km)
before the engine is warmed up and fuel consumption is stabilized.

To reduce fuel consumption and the emission of pollutants effectively, the engine and catalytic
converter must reach their optimal operating temperature. Critical in this context is also the outside
air temperature.

⇒

fig. 136

and

⇒

fig. 137

display the varying fuel consumption rates for the same distance driven, once

at +68 °F (+20 °C) and once at +14 °F (-10 °C).

Therefore, avoid driving short distances unnecessarily and consolidate routes.

Under the same conditions, the vehicle consumes more fuel in winter than in summer.

“Letting the engine run to warm up” is not only illegal in some places, but also technically not
necessary and wastes fuel.

Adjust the tire pressure

The proper tire pressure helps reduce rolling resistance as well as fuel consumption.

When purchasing new tires, always make sure that the tires are optimized for lower rolling resistance.

Use low viscosity engine oil

Fully “synthetic,” low viscosity engine oils that expressly comply with Volkswagen oil quality standards
reduce fuel consumption. Low viscosity engine oils reduce the frictional resistance on the engine and
are distributed more evenly and quickly, particularly when cold-starting the engine. The effect is
particularly apparent in vehicles that frequently travel short distances.

Always ensure the right engine oil level is maintained and keep to the scheduled service intervals
(engine oil changes).

Make sure the engine oil that you purchase expressly complies with Volkswagen oil quality standards
and is the oil approved by Volkswagen for your vehicle.

Avoid unnecessary weight

The lighter the vehicle, the more economical and eco-friendly it will be. For example, an extra 220 lbs
(100 kg) of weight increases fuel consumption by up to 1 pint per 60 miles (0.3 l/100 km).

Starting assistance systems

Introduction

In this section you’ll find information about:

Hill Hold

More information:

  Volkswagen Information System
  Tires and wheels
  Braking and parking
  Vehicle battery
  Parts, accessories, repairs and modifications
  Jump-starting

WARNING

The intelligent technology of the dynamic starting assistance features cannot overcome the
laws of physics. Never let the increased convenience provided by the dynamic starting
assistance features tempt you into taking risks.

Unintended vehicle movement can cause serious personal injury.
The dynamic starting assistance features are no substitute for careful and attentive

driving.

Always adapt your speed and driving style to visibility, weather, road, and traffic

conditions.

The dynamic starting assistance features cannot keep the vehicle from moving in all hill-

start situations (for example, if the ground is slippery or icy).

Never activate the throttle manually from the engine compartment when the engine is

running and the automatic transmission is in gear. The vehicle will start to move as soon as
the engine speed increases, even if the parking brake is set.

WARNING

Driving with too little fuel in the fuel tank increases the risk of stalling, especially when
driving up and down hills.

If your vehicle stalls suddenly, this can cause an accident and serious personal injuries.
Driver assistance and braking assistance systems can malfunction when there is too little

fuel in the tank and cause you to lose control of the vehicle.

Never drive until the fuel tank is almost empty.

Hill Hold

Please first read and note the introductory information and heed the WARNINGS

Hill Hold helps keep the vehicle from rolling backwards when starting out on a hill, for example after
stopping at a traffic light. You don't have to apply and release the parking brake while depressing the
accelerator. For Hill Hold to work, the engine must be running and the vehicle must be in Drive (D),

Sport Drive (S), or Reverse (R) and you must use the foot brake to hold the vehicle before starting to
move.

Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the
vehicle from moving. This gives you time to take your foot off the brake and gently depress the
accelerator to get the vehicle moving again. If you do not depress the accelerator pedal and get the
vehicle moving again within this time, the brakes will release and the vehicle will roll downhill.
Furthermore, if any requirement for engaging Hill Hold is no longer met while the vehicle is stopped,
Hill Hold disengages and the brakes are automatically released and will no longer hold the vehicle.

Hill Hold is activated automatically when points 1 to 3 are met at the same time:

Step

Automatic transmission

Hold the stopped vehicle on an incline with the foot or parking brake.

The engine must be running “smoothly.”

An automatic transmission vehicle must be in Reverse (R), Drive (D), or Sport Drive (S)

and the foot brake must be depressed to keep the vehicle from moving.

To drive off, take your foot off the brake pedal and gently depress the accelerator within

2 seconds.

Hill Hold is immediately deactivated:

  If any requirement listed in the table above is no longer met.
  If the engine is not running smoothly or the engine malfunctions.
  If the engine stalls or is switched off.
  If the driver door is opened.
  If the transmission is in Neutral (N).
  If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).

WARNING

The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the
increased convenience provided by Hill Hold tempt you into taking risks.

The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the

surface is icy or slippery).

Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that,

the brakes will be released and the vehicle can roll down the hill.

Cruise Control System (CCS)

Introduction

In this section you’ll find information about:

Indicator lights

Cruise control operation

The Cruise Control System (CCS) helps maintain an individually stored constant speed when driving
above about 15 mph (20 km/h).

The CCS slows down the vehicle only by reducing the flow of fuel to the engine, not by braking

⇒

More information:

Shifting
Parts, accessories, repairs and modifications

WARNING

Using the cruise control when it is not possible to drive safely at a constant speed can be
dangerous and can lead to an accident and serious personal injuries.

Never use cruise control when driving in heavy or varying traffic or when you cannot keep

a safe distance between you and the vehicles ahead of you.

Never use cruise control on steep, winding, or slippery roads (such gravel roads, wet

roads, or snowy or icy roads) or on roads with standing water.

Never use cruise control when driving off-road or on unpaved roads.
Always adjust your speed and the distance you keep between you and the vehicles ahead

of you to the road, traffic, weather, and visibility conditions.

To help prevent unintended operation of cruise control, switch the system off when it is

not being used.

It is dangerous to use the Resume feature when the previously set speed is too high for

the existing road, traffic, or weather conditions.

When going downhill, the cruise control may not be able to maintain a constant speed.

The vehicle will speed up because of its own weight. Downshift and/or use the foot brake to
slow the vehicle.

Indicator lights

Fig. 138 In the instrument cluster display: Cruise control status indications.

Please first read and note the introductory information and heed the WARNINGS

Display

Different cruise control versions are available. The stored speed is shown in the instrument cluster
display on some equipment versions.

Status

⇒

fig. 138

(A)

Cruise control temporarily deactivated. Stored speed in small numbers.

(B)

System malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.

(C)

Cruise control activated. No speed stored in memory.

(D)

Cruise control is active. Stored speed in large numbers.

Indicator lights

Lights up

Possible cause

Cruise control is regulating the vehicle speed.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.

Always stop the vehicle as soon as it is safe to do so.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Cruise control operation

Fig. 139 On the left side of the steering column: Cruise control buttons and switches.

Please first read and note the introductory information and heed the WARNINGS

In order to:

You must:

⇒

fig. 139

Result:

Switch on cruise control.

Move switch

(2)

to position.

System is switched on, but does not
regulate vehicle speed until a speed

is set.

Set cruise control to

current vehicle speed.

Press button

(3)

Current vehicle speed is set; cruise

control helps to maintain this speed.

Temporarily deactivate

cruise control.

Move switch

(2)

to the

position.

OR: depress the brake pedal.

Cruise control is temporarily

deactivated. The speed is still

stored in the memory.

Resume speed stored in

cruise control.

Press button

(1)

Cruise control resumes speed

previously set.

Increase set speed

(while cruise control is

actively controlling

vehicle speed).

Press button

(1)

briefly to

increase the set speed in small

steps of 1 mph (1 km/h) each.

The vehicle will accelerate until the

new higher speed is reached and

saves the new higher speed in the

memory.

Press and hold button

(1)

increase the set speed until the

higher desired speed is reached

and button is released.

Reduce set speed (while

cruise control is actively

controlling vehicle

speed).

Press button

(3)

briefly to

reduce the set speed in small steps

of 1 mph (1 km/h) each.

Cruise control will slow the vehicle

down without braking by reducing

the flow of fuel to the engine until

the new lower speed is reached and

saves the new lower speed in the

memory.

Press and hold button

(3)

reduce the set speed until the lower

desired speed is reached and the

button is released.

Switch off cruise control.

Move switch

(2)

position.

System is switched off. The set

speed is deleted.

Driving downhill with cruise control

If cruise control cannot maintain constant speed while driving downhill, slow the vehicle with the foot
brake and downshift if necessary.

Automatic deactivation

Cruise control speed regulation is automatically deactivated or temporarily interrupted:

  If the system detects an error that could affect the function of the cruise control.
  If the vehicle has accelerated and goes faster than the stored speed for a longer time.
  If the brake pedal is depressed.
  If an airbag deploys.

Rear Assist

Introduction

In this section you’ll find information about:

Operation

Parking

Depending on vehicle equipment, the vehicle may be equipped with the Rear Assist rearview camera.

There is a camera in the luggage compartment lid to assist the driver while backing up or
maneuvering. The camera image is shown together with the orientation lines projected by the system
on the screen of the factory-installed radio or navigation system.

Rear Assist may take a few seconds to bring up the camera image.

More information:

  Exterior views
  Park Distance Control
  Parts, accessories, repairs, and modifications

⇒ Booklet

Radio or ⇒ Booklet Navigation system

WARNING

Rear Assist is not able to give you a clear and undistorted view of all areas behind the
vehicle.

The camera has blind spots in which it cannot detect people and objects.
Always be careful and look around you when parking. The camera cannot show people,

animals, and objects in certain situations. Watch out for small children and animals in
particular.

Due to the screen resolution or in low-light conditions, the camera may not pick up thin

posts, chain-link fences and similar fences, and other objects, or it may not show them
clearly.

The camera lens enlarges and distorts the field of vision and causes objects on the screen

to appear altered and imprecise.

Always keep the camera lens clean and free of snow and ice; do not cover the lens.

WARNING

Rear Assist technology cannot overcome the laws of physics and the limits of the system.
Careless or unintentional use of Rear Assist may result in accidents and severe injuries.

Always adjust your speed and driving style to road, traffic, weather, and visibility

conditions.

Always keep an eye on the parking direction and the vehicle surroundings. The front of

the vehicle swings out more than the rear of the vehicle.

Never pay so much attention to the graphics shown on the screen that you fail to notice

what is going on around you.

Always watch for people, especially small children, animals, and objects, because the

camera may not always be able to detect them.

The system may not be able to clearly show everything behind the vehicle.
Use Rear Assist only when the luggage compartment lid is completely closed.

NOTICE

The camera shows only two-dimensional images on the screen. Due to the lack of depth of

field, it may be difficult or impossible to identify protruding objects or recesses in the road, for
example.

Things like thin rods, fences, posts, and trees may not be detected by the camera and could

damage the vehicle.

Operation

Fig. 140 In the luggage compartment lid: Location of the Rear Assist camera.

Fig. 141 Rear Assist display.

Please first read and note the introductory information and heed the WARNINGS

In order to

Operation

Automatically activate display:

Shift into Reverse when the ignition is switched on or the

engine is running.

Manually deactivate display:

Press a function selection button on the radio or the

navigation system

⇒ Booklet

Radio or ⇒ Booklet Navigation

system.

OR: Switch off the ignition. The Rear Assist display turns off

after a few seconds.

Switch off display by shifting out of

Reverse:

The camera display switches off.

Deactivate display by driving

forward:

Drive forward faster than about 10 mph (15 km/h).

Screen

Press the Options function button at the bottom of the screen to:

Adjust the display brightness, contrast, and color.
Display or hide the Park Distance Control display and adjust the volume (if equipped).

Special considerations

1) Do not use Rear Assist in the following situations:

– When an incorrect or unclear image is displayed, such as when there is poor visibility or the lens is

dirty.

– If the area behind the vehicle cannot be seen clearly or completely.

– If the rear of the vehicle is heavily loaded.

– When the luggage compartment lid is open.

1) Do not use Rear Assist in the following situations:

– If the driver is not familiar with the system.

– If the position or angle of the camera has changed, such as after a rear-end collision. Have the

system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

2) Examples of optical distortion by the camera:

The Rear Assist camera displays only two-dimensional images. Recesses and protruding objects on

the ground or protruding parts on other vehicles are difficult or impossible to identify due to the lack

of depth of field.

Objects or another vehicle may seem closer or farther away on the screen than they really are:

– When driving from a level surface onto an upward or downward slope.

– When driving up or down a slope onto a level surface.

– If the rear of the vehicle is heavily loaded.

– When approaching protruding objects. These objects can disappear from the field of view when

backing up.

Cleaning the camera lens

Keep the camera lens clean and free of snow and ice:

  Engage the parking brake.
  Switch on the ignition.
  Select the Reverse (R) gear.

Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a

dry cloth

⇒ .

Remove snow with a brush.

Remove ice with deicer spray

⇒ .

NOTICE

Never use abrasive cleaning agents to clean the camera lens.
Never remove snow or ice on the camera lens with warm or hot water. This can damage the

camera lens.

Volkswagen recommends practicing parking with Rear Assist in a safe place with little or no

traffic or in a parking lot under good visibility and weather conditions in order to familiarize yourself
with the system, the orientation lines and the way they work.

Rear Assist does not work when the luggage compartment lid is open.

Parking

Fig. 142 On the screen: Static orientation lines for the parking space behind the vehicle.

Please first read and note the introductory information and heed the WARNINGS

Orientation lines overview

The yellow area displayed stops about 2 yards (meters) behind the vehicle on the road.

Meaning of the orientation lines on the screen

⇒

fig. 142

(1)

Safety distance: area up to about 16 inches (40 cm) behind the vehicle on the road.

(2)

Projection of the vehicle (widened somewhat) toward the rear. The middle markers are about
40 inches (1 meter) behind the vehicle on the road.

Parking

Position the vehicle in front of a parking space and shift into Reverse.
Slowly back up and steer so that the yellow orientation lines lead into the parking space

(2)

Align the vehicle in the parking place so that the yellow orientation lines are parallel with the

parking space.

All distances of the orientation lines refer to a vehicle that is on a level surface.

Park Distance Control (PDC)

Introduction

In this section you’ll find information about:

Park Distance Control (PDC) with rear lid assist

Depending on vehicle equipment, the vehicle may be equipped with the Park Distance Control system
(PDC).

The Park Distance Control system can help the driver when backing up and parking. PDC uses
ultrasonic sensors in the bumper to measure the distance between the vehicle and objects. The
system uses the time it takes for the ultrasonic waves to bounce back from the object to calculate the
distance between the vehicle and an object. Park Distance Control works only at speeds up to about
5-10 mph (10-15 km/h).

If the vehicle gets too close to an obstacle behind it, a beeping signal sounds. The closer the vehicle
gets to the obstacle, the faster the beep. When the obstacle is very close, the sound is continuous.

If you move even closer to the obstacle despite the continuous warning sound, the system cannot
measure the distance remaining until collision.

A Declaration of Compliance with the United States FCC and Industry Canada regulations is found on
⇒ Declaration of Compliance, Telecommunications and Electronic Systems.

More information:

  Exterior views
  CSC roof
  Braking and parking
  Consumer information
  Exterior care and cleaning
  Parts, accessories, repairs and modifications

Radio or Navigation system

⇒ Booklet

Radio or ⇒ Booklet Navigation system

WARNING

Park Distance Control is no substitute for careful and attentive driving. Never rely completely
on these systems for information about people and objects that might be in the way of the
vehicle and could be struck resulting in serious personal injuries.

The sensors have blind spots in which they cannot detect people, animals, and objects.
Always be careful and look around you when parking. The sensors cannot always detect

people, animals, and objects. Watch out for small children and animals in particular.

Certain types of clothing and the surfaces of certain objects do not reflect the ultrasonic

waves that the sensors send and receive. Such objects and persons wearing such clothing
will not be detected by PDC or will not be detected accurately.

Noise in the area can interfere with the signals of the Park Distance Control sensors.

Under certain circumstances, the system will not detect people and objects for this reason.

Volkswagen EOS (2015 year). Instruction - part 16