Volkswagen e-Golf (2015 year). Instruction

WARNING

High voltage systems in the electric motor compartment can cause electrical shocks or even
electrocution, severe burns, other serious injuries, and even death!

Never short-circuit the electrical system. Be especially careful when using jumper cables.

The vehicle's battery could explode!

To reduce the risk of electrical shock and personal injury while the electric motor is acti-

vated:

– Never touch ignition cables. Never touch other components of the high voltage elec-
tronic ignition system.

– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.

Read and heed the important information and warnings on cleaning the electric motor

compartment

⇒ Cleaning the electric motor compartment.

WARNING

Moving parts in the electric motor compartment can cause serious personal injury on con-
tact.

Never reach into the area around or touch the radiator fan. Contact with the blades can

cause serious personal injury. Always remember that the radiator fan is temperature-
controlled and can come on suddenly even when the electric motor has been switched off for
a while and the key has been removed from the ignition.

If you have to perform a check or repair when the electric motor is activated, there are

more risks from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and
from the high-voltage ignition system. Always use extreme care.

– Always make sure that jewelry, loose clothing and long hair do not get caught in rotat-
ing electric motor parts. Before starting any work remove your jewelry, take off your neck-
tie, tie back and cover your hair, and do not wear clothing that can hang down and get
caught in moving electric motor parts.

– Always use extreme caution if the accelerator pedal has to be depressed to perform a
check. The vehicle will start to move even if the parking brake is on.

Never leave any objects in the electric motor compartment, for example cleaning rags and

tools. Objects left behind can cause malfunctions, electric motor damage, and even fires.

WARNING

Additional materials in the electric motor compartment such as blankets can interfere with
the operation of the electric motor and can cause fires, which can lead to serious injuries.

Never cover the electric motor with blankets or other materials.

WARNING

Operating fluids and some materials in the electric motor compartment can catch fire easily,
causing burns and other serious personal injuries!

  Never smoke near the electric motor compartment.
  Never work next to open flames or sparks.
  Never pour or spill operating fluids or other flammable liquids on the electric motor. These

fluids can ignite on hot electric motor parts and cause injuries.

Always have a functional, approved fire extinguisher nearby.

NOTICE

When changing or topping off fluids, make sure that you pour the fluids into the correct reser-
voirs. Adding the wrong type of operating fluids will cause serious malfunctions and electric
motor damage.

Fluid leaks and spills are harmful to the environment. Regularly check the ground underneath

your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your
authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating
fluids properly.

Display

Please first read and note the introductory information and heed the WARNINGS

Lights up Possible cause

Proper response

Icon ap-
pears in

the dis-

play

Electric motor hood not
properly closed.

Stop!

Close the electric motor hood.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

If the electric motor hood is open or not closed properly, the vehicle icon appears in the instrument

cluster display showing the open electric motor hood

⇒

fig. 10

Depending on your vehicle's equipment and options, the icon may still be displayed even after the
ignition is switched off as long as the key has not been taken out of the ignition. The icon in the in-
strument cluster display goes out about 15 seconds after the vehicle has been locked.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.

Preparing to work in the electric motor compartment

Please first read and note the introductory information and heed the WARNINGS

Checklist

Before any work in the electric motor compartment, carry out the following steps in the order in which

they are listed

⇒

Park the vehicle in a safe place on a firm, level surface.

Hold the brake pedal down until the electric motor is switched off.

Apply the parking brake to help prevent the vehicle from moving

⇒ Braking and parking.

Shift the transmission into Park (P) (automatic) or Neutral (manual only)

⇒ Shifting.

Stop the electric motor and remove the key from the ignition switch

⇒ Starting and stopping the

electric drive.

Let the electric motor cool down sufficiently.

Keep children and others away from the vehicle.

Make sure the vehicle cannot move unexpectedly.

WARNING

Disregarding the safety-related checklist may result in serious injuries.

Always review and follow the checklist. Follow accepted safety practices and use common

sense.

Opening or closing the electric motor compartment

Fig. 152 In the footwell on the driver side: Inside hood release lever.

Coolant

Introduction

In this section you’ll find information about:

Warning light

Coolant specifications

Checking electric motor coolant level and topping off

Never do any work on the coolant system unless you

know exactly how to carry out the job,
have the correct technical information and the proper tools, supplies, and operating fluids, and

are familiar with the necessary safety precautions

⇒

If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or an author-
ized Volkswagen Service Facility.

Serious personal injury may result from improperly performed work.

More information:

Working in the electric motor compartment
Parts, accessories, repairs, and modifications

WARNING

Coolant is poisonous!

Always keep the coolant in its original container stored in a safe place.
To reduce the risk of poisoning, never store coolant in empty food or beverage containers

or in any other containers that might mislead someone into drinking from them.

Always keep coolant out of reach of children.
Always make sure there is enough of the correct coolant additive to provide proper anti-

freeze protection at the coldest temperatures that can be expected where the vehicle will be
used.

At extremely cold temperatures, the coolant could freeze, causing the vehicle to break

down. The heater would also not work, and vehicle occupants could be without protection at
subfreezing temperatures.

Coolant and coolant additives can pollute the environment. Collect leaking operating fluids and

dispose of them properly in accordance with applicable environmental laws and regulations.

Warning light

Please first read and note the introductory information and heed the WARNINGS

If the indicator in the electric motor coolant temperature gauge is located in the cold range

(A)

, the

electric motor has not reached operating temperature. High electric motor speeds and heavy electric
motor loads should be avoided.

Under normal driving conditions, the needle should be in the middle of the gauge. The temperature
may go higher when the electric motor is working hard, especially in hot weather.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

The following table explains what to do if the electric motor coolant temperature warning light does
not go out a few seconds after the electric motor is started or starts flashing while driving.

Flashes

Possible cause

Proper response

Electric motor coolant
temperature too high.

Stop!

Pull off the road and stop as soon as
you can do so safely. Stop the electric
motor and let it cool down until the
temperature needle is in the normal
range again. Check the electric motor
coolant level and add electric motor
coolant if needed.
If the electric motor coolant level is
correct or the problem continues after
adding coolant and driving a short
distance, do not drive any farther.
Contact the nearest authorized
Volkswagen dealer or authorized
Volkswagen Service Facility.
If the coolant level is correct, the
overheating may be caused by a ra-
diator fan fault. Check the fuses and
replace as necessary.

Electric motor coolant
level too low.

Check the electric motor coolant level
after the electric motor has cooled
down and add electric motor coolant if
low.
If the electric motor coolant level is
correct or the problem continues after
adding coolant, do not drive any
farther. Contact an authorized
Volkswagen dealer or authorized
Volkswagen Service Facility.

Displayed in color on an instrument cluster with color display.

Flashes

Possible cause

Proper response

Electric motor coolant
system malfunction.

Stop!

Get assistance from an authorized
Volkswagen dealer, an authorized
Volkswagen Service Facility, or an-
other qualified workshop.

–

The electric motor has
not yet warmed up.

Do not drive at high electric motor
speeds or with heavy electric motor
loads until the electric motor warms
up.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Coolant specifications

Please first read and note the introductory information and heed the WARNINGS

The electric motor cooling system is filled at the factory with a mixture of specially conditioned water
and at least 40 percent of Volkswagen electric motor coolant additive G 13 (TL-VW 774 J). This elec-
tric motor coolant additive is pink.

This mixture provides antifreeze protection down to -13 °F (-25 °C). It also helps to protect the light
alloy parts in the electric motor cooling system against corrosion. In addition, the mixture helps prevent
calcium deposits and increases the boiling point of the electric motor coolant.

To protect the electric motor, the mixture must always contain at least 40% coolant additive even in
warm weather or climates where antifreeze protection is not needed.

If more antifreeze protection is needed for climate conditions, the percentage of coolant additive can
be increased. However, the coolant additive percentage must never be more than 60%; otherwise,
antifreeze protection is reduced and the ability of the mixture to cool the electric motor is also reduced.

When adding electric motor coolant, use a mixture of distilled water and at least 40% coolant additive

G 13 or G 12 plus-plus (TL-VW 774 G) for optimum corrosion protection

⇒

Do not mix G 13 with G 12 plus or G 11. Mixing these coolant additives together significantly reduces

corrosion protection

⇒

and can lead to electric motor damage that is not covered by any

Volkswagen Limited Warranty.

WARNING

Too little antifreeze protection in the electric motor cooling system can cause electric motor
failure and severe injuries.

Always make sure there is enough of the correct coolant additive to provide proper anti-

freeze protection at the coldest temperatures that can be expected where the vehicle will be
used.

At extremely cold temperatures, the coolant could freeze, causing the vehicle to break

down. The heater would also not work, and vehicle occupants could be without protection at
subfreezing temperatures.

NOTICE

Never mix original Volkswagen electric motor coolant additives with other additives not ap-
proved by Volkswagen. Mixing Volkswagen coolant additives with coolant additives made by
other manufacturers can seriously damage the electric motor and the electric motor cooling
system.

If the fluid in the electric motor coolant reservoir is any color but pink, then G 13 was mixed

with a different electric motor coolant. If this is the case, the electric motor coolant must be
replaced immediately. Otherwise serious malfunctions or electric motor damage can occur!

Electric motor coolant and electric motor coolant additives can pollute the environment. Collect

leaking operating fluids and dispose of them properly in accordance with applicable environmental
laws and regulations.

Checking electric motor coolant level and topping off

Fig. 154 Coolant expansion tank in the electric motor compartment.

Fig. 155 Coolant expansion tank cap in the electric motor compartment.

Please first read and note the introductory information and heed the WARNINGS

If the coolant level drops too low, the electric motor coolant level/temperature warning light comes on.

Preparations

Park the vehicle on level ground.

Open the electric motor hood

⇒ Working in the electric motor compartment.

There is a symbol on the cap of the electric motor coolant expansion tank

⇒

fig. 155

Checking electric motor coolant level

When the electric motor is cold, check the electric motor coolant level relative to the marking on the

side of the expansion tank

⇒

fig. 154

If the coolant level in the tank is below the minimum mark (“min”), add coolant. When the electric

motor is warm, the electric motor coolant level may be slightly above the upper edge of the marked
range.

Adding electric motor coolant

Always protect face, hands, and arms from hot escaping coolant or steam by covering the cap with

a large, thick rag.

Carefully unscrew the cap

⇒

Add only new electric motor coolant according to Volkswagen specifications (

⇒ Coolant specifica-

tions)

⇒

Only refill coolant if there is coolant in the expansion tank. If there is no coolant visible in the ex-

pansion tank, the electric motor could be damaged. If you cannot see any coolant in the expansion
tank, do not drive the vehicle. Get professional assistance.

If you can see coolant in the expansion tank, refill coolant until the level remains stable.
The electric motor coolant level must be inside the marks on the side of the expansion tank

⇒

fig. 154

. Do not fill above the top edge of the filling range!

⇒

Screw the lid tightly.
Even in an emergency, do not use any other kind of coolant additive if electric motor coolant that

meets Volkswagen specifications (

⇒ Coolant specifications) is not available! Instead, add distilled

water only

⇒

. As soon as possible, have the correct coolant ratio restored using electric motor

coolant that meets Volkswagen specifications

⇒ Coolant specifications.

WARNING

Hot steam and hot electric motor coolant can cause serious burns.

Never open the hood if you see steam or coolant escaping from the electric motor com-

partment. Always wait until you no longer see or hear steam or coolant escaping from the
electric motor.

Always let the electric motor cool down completely before carefully opening the hood. Hot

components will burn skin on contact.

When the electric motor has cooled down and you are ready to open the hood:

– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or
Neutral (manual only).

– Take the vehicle key out of the ignition.

– On vehicles with Keyless Access, make sure that the remote control vehicle key is out
of range of the vehicle and that the vehicle cannot be started by depressing the starter

button

⇒ Starter button.

– Always keep children and others away from the electric motor compartment and never
leave them unsupervised.

The electric motor coolant system is under pressure when the electric motor is hot. Never

unscrew the coolant expansion tank cap when the electric motor is hot. Hot coolant can
spray out and cause severe burns and other serious injuries.

– Turn the cap slowly and very carefully in a counterclockwise direction while applying
light downward pressure on the top of the cap.

– Always protect your face, hands, and arms from hot escaping coolant or steam by
covering the cap with a large, thick rag.

Never spill fluids on the electric motor when refilling. Spilling fluids onto hot parts of the

electric motor can cause a fire. Under some conditions, the ethylene glycol in electric motor
coolant can catch fire.

NOTICE

Use distilled water only when adding coolant! All other types of water contain chemical

compounds that can cause extensive corrosion damage to the electric motor. This can even
lead to electric motor failure. If you have added non-distilled water, take the vehicle immediate-
ly to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to have the
coolant system drained, flushed, and refilled completely with the proper coolant.

Refill electric motor coolant only up to the top edge of the marked fill range

⇒

fig. 154

. Ex-

cess electric motor coolant may be forced out of the electric motor cooling system when it gets
hot and cause damage.

In the case of significant electric motor coolant loss, refill electric motor coolant only when

the electric motor is completely cooled down. Significant electric motor coolant loss is a sign
of leaks in the cooling system. Have the electric motor cooling system checked immediately by
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the
electric motor may be damaged!

Do not refill electric motor coolant if there is no coolant in the expansion tank. Air could

enter the cooling system. Do not drive the vehicle! Get expert assistance. Failure to do so can
result in electric motor damage.

When changing or topping off operating fluids, make sure that you pour the fluids into the

correct reservoirs. Serious malfunctions and electric motor damage can result if you pour
operating fluids into the wrong reservoir.

12 Volt vehicle battery

Introduction

In this section you’ll find information about:

Warning light

Charging, replacing, disconnecting, and connecting the 12 Volt vehicle battery

The standard 12 Volt vehicle battery is part of the vehicle electrical system.

Never do any work on the vehicle electrical system unless you

know exactly how to carry out the job,
have the correct technical information and the proper tools, and

are familiar with the necessary safety precautions

⇒

If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or author-
ized Volkswagen Service Facility. Serious personal injury may result from improperly performed work.

Location of the vehicle battery

The 12 Volt vehicle battery is located in the electric motor compartment.

Explanation of the warnings on the vehicle battery

Symbol

Meaning

Always wear eye protection!

Battery acid is highly corrosive. Always
wear protective gloves and eye protec-
tion!

Fire, sparks, open flame, and smoking
are prohibited!

When a battery is charged, it produces
hydrogen gas which is highly explosive!

Always keep children away from battery
acid and vehicle batteries!

More information:

⇒ Booklet

Warranty and Maintenance

Working in the electric motor compartment
Parts, accessories, repairs, and modifications

WARNING

Working on the batteries or the electrical system in your vehicle can cause serious acid
burns, fires, explosions, or electrical shocks. Always read and heed the following WARNINGS
and safety precautions before working on the batteries or the electrical system.

Before working on the electrical system, always switch off the ignition and all electrical

consumers and disconnect the negative (-) cable from the standard 12 Volt battery.

  When you change a light bulb, always switch off the light first.
  Always keep children away from battery acid and vehicle batteries in general.
  Always wear eye protection. Never let battery acid or lead particles come into contact with

your eyes, skin, or clothing.

Sulfuric battery acid is very corrosive. It can burn unprotected skin and cause blindness.

Always wear protective gloves and eye protection. To reduce your risk of injury, never tilt the
batteries, as this could spill acid through the vents and burn you.

If you get battery acid in your eyes or on your skin, immediately rinse with cold water for

several minutes and then get immediate medical attention. If you swallow any battery acid,
get medical attention immediately.

When disconnecting the batteries from the vehicle electrical system, always disconnect

the negative cable (-) first and then the positive cable (+).

Always switch off all electrical consumers before reconnecting 12 Volt batteries. Recon-

nect the plus cable (+) first and then the negative cable (-). Never reverse the polarity of the
connections. This could cause a fire.

A highly explosive mixture of gases is given off when the battery is being charged.
Do not smoke and avoid fires, sparks, and open flames when working. Never create

sparks or electrostatic charges when handling cables and electrical equipment. Never short
circuit the battery terminals. High-energy sparks can cause serious personal injury.

Never use or attempt to charge a damaged or frozen battery, or a battery that was frozen

but has thawed. Charging a frozen or thawed battery could cause explosions and chemical
burns! Replace damaged or frozen vehicle batteries immediately. A dead battery can freeze at
temperatures around +32 °F (0 °C).

If the battery has a vent line or tube, make sure that it is properly connected to the battery.

WARNING

California Proposition 65 Warning

Battery posts, terminals, and related accessories contain lead and lead components,

chemicals known to the State of California to cause cancer and reproductive harm. Wash
your hands after handling.

NOTICE

Do not expose the vehicle battery to direct sunlight for an extended period of time as ultra-

violet rays may damage the battery housing.

If the vehicle is left standing in the cold for a long time, protect the vehicle battery from

freezing. A battery will be permanently damaged by freezing.

Emergency starting and starting the electric motor with a very weak vehicle battery or after the

vehicle battery has been replaced may change or delete system settings (including time, date, per-
sonal convenience settings, and programming). Check the settings and correct as necessary once the
vehicle battery has built up a sufficient charge.

Warning light

Please first read and note the introductory information and heed the WARNINGS

Lights

Possible cause

Proper response

Alternator malfunction.

See an authorized Volkswagen
dealer or an authorized
Volkswagen Service Facility.
Have the electrical system
checked.
Switch off unnecessary electrical
loads. The vehicle battery will not
be charged by the alternator as
you drive.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Charging, replacing, disconnecting, and connecting the 12 Volt vehicle
battery

Please first read and note the introductory information and heed the WARNINGS

Charging the 12 Volt vehicle battery

Vehicle batteries should be charged by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility because the factory-installed battery requires a charger with overload

protection

⇒

Replacing the 12 Volt vehicle battery

The battery in your vehicle is specially developed for its location, with special dimensions and safety
features. Before buying a new battery, ask an authorized Volkswagen dealer or authorized
Volkswagen Service Facility what batteries are suitable with regard to electro-magnetic compatibility,
dimensions, required maintenance, performance, and safety specifications. The 12 volt vehicle battery

should always be replaced by a qualified technician, since the vehicle's onboard electrical system
management has to be reset after replacing the battery. Only a qualified service facility is able to
perform this necessary adjustment. Therefore, Volkswagen recommends to always have the 12 volt
vehicle battery replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service
Facility.

Only use maintenance-free vehicle batteries meeting standards TL 825 06 and VW 7 50 73. These
standards must date from July 2012 or later.

Disconnecting the 12 Volt vehicle battery

If the battery must be disconnected from the vehicle's electrical system, note the following:

Switch off all electrical systems and devices and the ignition.
Unlock the vehicle before disconnecting the battery; otherwise the alarm system will go off.

First disconnect the negative cable (-) and then the positive cable (+)

⇒

Connecting the 12 volt vehicle battery

Prior to reconnecting the battery, switch off all electrical systems and devices and the ignition.

Connect the positive cable (+) first and then the negative cable (-)

⇒

After the battery is connected and the ignition is switched on, different indicator lights may light up.
They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights
do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility
and have the vehicle checked.

If the battery was disconnected for a long time, the next scheduled service may not be correctly calcu-

lated and displayed

⇒ Instrument cluster. The maximum permissible service and maintenance inter-

vals are shown in the

⇒ Booklet

Warranty and Maintenance.

Vehicles with Keyless Access

If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and

unlock it again

⇒ Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition

again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized
Volkswagen Service Facility, or another qualified workshop for assistance.

Automatic electrical load deactivation

If the vehicle battery drain is high, the intelligent onboard electrical system management automatically
takes steps to help prevent battery drain.

The idle speed is increased so that the alternator provides more power.
The power to devices that consume a lot of electricity is cut back or switched off completely.

The onboard electrical system management cannot always keep the battery from being drained. For
example, the battery will drain if the electric motor is not activated, but the ignition is switched on or the
parking lights are left on for a long time when parked.

What drains the vehicle battery?

  Long periods when the electric motor is not activated, especially when the ignition is on.
  Using electrical systems or devices when the electric motor is switched off.
  Leaving the vehicle unlocked for several days when not in use.
  The selector lever is left for a long period of time in any position other than Park (P) when the

ignition is switched off

⇒ Selector lever.

WARNING

Failure to use the proper battery with proper mounting and connections may cause short
circuits, fires, and serious personal injuries.

Always use only maintenance-free or cycle-free, leak-proof batteries with the same speci-

fications and dimensions as the original equipment battery. Specifications are listed on the
battery housing.

WARNING

When the vehicle battery is charged, it produces highly explosive hydrogen gas.

Charge vehicle batteries only in well-ventilated areas.
Never charge a frozen or thawed battery. A dead battery can freeze at temperatures

around +32 °F (0 °C).

You must replace the vehicle battery if it was frozen.
Incorrectly connected cables can cause a short-circuit. First connect the positive cable (+)

and then the negative cable (-).

NOTICE

Never disconnect the vehicle battery or connect 2 vehicle batteries to each other when the

ignition is switched on or the electric motor is activated. Doing this may damage the electrical
system or electronic components.

Never use a vehicle battery that does not meet the specifications for the vehicle battery for

your vehicle. Using the wrong battery can damage the electrical system or electronic compo-
nents and cause electrical malfunctions.

Never connect power generating equipment, such as a solar panel or battery charger, to the

12 Volt socket in order to charge the vehicle battery. This can damage the vehicle's electrical
system.

Dispose of the vehicle battery according to regulations. Vehicle batteries contain poisonous

substances such as sulfuric acid and lead.

Battery acid can pollute the environment. Catch leaking operating fluids and dispose of them

properly.

Exterior care and cleaning

Introduction

In this section you’ll find information about:

Washing the vehicle

Washing with a power washer

Cleaning windows and outside mirrors

Cleaning and changing the windshield wiper blades

Waxing and polishing vehicle paint

Caring for and cleaning chrome and aluminum parts

Cleaning wheel rims

Caring for rubber door and window seals

Deicing door lock cylinders

Undercoating

Cleaning the electric motor compartment

Regular and expert care helps to preserve the value of your vehicle. Such expert care may also be
one of the requirements of your New Vehicle Limited Warranty if corrosion repair or repainting is
necessary.

Vehicle care products are available from your authorized Volkswagen dealer or authorized
Volkswagen Service Facility.

More information:

  Power locking system
  Power windows
  Windshield wipers and washer
  Working in the electric motor compartment
  Interior care and cleaning
  Parts, accessories, repairs, and modifications

WARNING

Vehicle care products can be dangerous. Improper use can cause accidents, burns, poison-
ing, or other serious personal injuries.

  Always store vehicle care products only in original containers that are securely closed.
  Always read and heed all the instructions and all WARNINGS on the package.
  To reduce the risk of poisoning, never use empty food or beverage containers that might

mislead someone into drinking from them.

Always keep vehicle care products out of the reach of children.
Always use such products outdoors or in well-ventilated areas, because harmful vapors

may be released when these products are used.

Never use fuel, turpentine, engine oil, nail polish remover or other volatile fluids for vehi-

cle care. They are poisonous and highly flammable.

WARNING

Improper care and cleaning of vehicle components can impact the safety features of the ve-
hicle and cause severe injuries.

Always clean and maintain vehicle components according to manufacturer's instructions.

Only use approved or recommended cleaners.

NOTICE

Vehicle care products containing solvents can damage plastics and other vehicle the materials.

Wash the vehicle only at specifically designated wash locations to help prevent water contami-

nated with oil and grease from entering the storm drain sewer system. In some areas it is against the
law to wash motor vehicles anywhere than other than at specified designated car washing locations.

When buying vehicle care products, try to choose those that are not harmful to the environment.

Never throw out vehicle care products with ordinary household waste. Always read and heed all

the instructions and all WARNINGS on the package.

Washing the vehicle

Please first read and note the introductory information and heed the WARNINGS

The longer insect splatter, bird droppings, tree sap, road dirt, industrial deposits, tar, soot, road salt,
and other aggressive materials stay on your vehicle, the more damage they do to the paint finish. High
temperatures (including strong sunlight) increase the corrosive effects. The vehicle underbody should
also be washed regularly and thoroughly.

Car wash

Pay close attention to the information provided by the car wash operator. Before going through a
car wash, be sure to take the usual precautions to help prevent damage, such as closing the windows,
folding back the outside mirrors, etc. If you have installed additional accessories on the vehicle, such

as a spoiler, a roof rack, or an antenna, always ask the car wash operator if this poses a problem

⇒

The paint finish is tough enough that the vehicle can normally be washed without problems in an
automatic car wash. However, the effect on the paint depends to a large extent on the type of car
wash. Volkswagen recommends using brushless car wash facilities.

To remove wax residue from the windows and avoid jerky windshield wiper movement, heed the

following tips

⇒ Cleaning windows and outside mirrors.

Washing by hand

When washing by hand, first soften the dirt with plenty of water and then rinse off as much dirt as
possible.

Then clean the vehicle with a soft sponge, a washing mitt or brush using only light pressure. Start
on the roof and work down. Use special shampoo only on hard-to-remove dirt or grime.

Rinse the sponge or glove thoroughly and often.

Clean the wheels and under the door sills last. Use a different sponge or wash mitt.

Volkswagen e-Golf (2015 year). Instruction - part 20