Volkswagen CC (2015 year). Instruction

As long as the indicator lights or are on, expect engine mal-

functions, increased fuel consumption, and loss of engine efficiency.

Catalytic converter

Please first read and note the introductory information and

heed the WARNINGS

The catalytic converter provides exhaust gas after-treatment to help
reduce pollutants in the exhaust gas. To help ensure long service life
of the exhaust system and gasoline engine catalytic converter:

Only use unleaded fuel.
Never completely empty the fuel tank.
Do not exceed the correct oil level

⇒ Engine oil.

Do not tow the vehicle to start it, but use a jump-start instead

⇒

Jump-starting.
If you experience misfires, loss of power or the engine is not running
smoothly while driving, reduce speed immediately and have the vehi-
cle checked by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Otherwise, gasoline could reach the
exhaust system and get into the atmosphere. The catalytic converter
could also be damaged by overheating!

Practical tips

Frequently asked questions (FAQ)

If you suspect a malfunction or vehicle damage, read and follow the
following advice before contacting an authorized Volkswagen dealer
or an authorized Volkswagen Service Facility. You may also find help-
ful information under “Special considerations” or “Checklist” in the
index.

Description

Possible causes,

among others

Possible remedy

Engine does not

start.

Vehicle battery dead.

– Perform jump-start

– Charge vehicle battery

The wrong vehicle

key is used.

Use a valid vehicle key

Fuel level too low.

Refuel

Vehicle cannot be

locked or un-

locked using ve-

hicle key.

– Battery in the re-

mote control vehicle

key is dead.

– Too far away from

the vehicle (out of

range).

– Buttons have been

pressed too many

times.

– Replace the battery in

the remote control vehicle

key

– Move closer to vehicle.

– Synchronize vehicle key

– Lock or unlock vehicle

manually

Unusual noises.

Cold engine, braking

assist systems, elec-

tronic steering col-

umn lock.

Check the “Noises” entry

in the index.

Odd driving

behavior.

Assistance systems

activated.

Check the “Assistance

systems” entry in the in-

dex.

Description

Possible causes,

among others

Possible remedy

DSG

Direct Shift

Gearbox too hot.

Stop vehicle as soon as

you can safely do so.

Driver seat and

outside mirrors

move when vehi-

cle is unlocked.

Convenience

settings are stored.

Correct convenience

settings

Memory-seat set-

tings are stored.

– Reassign seat setting

– Clear memory-seat

memory

Front seats can-

not be adjusted

with power con-

trols.

Vehicle battery dead.

Charge vehicle battery

Fuse blown.

Check fuse and replace if

necessary

No jack, spare

wheel, or com-

pact spare wheel

in the vehicle.

Equipment differs

depending on the

vehicle.

No direct corrective action

possible; depends on the

vehicle equipment. Con-

tact an authorized

Volkswagen dealer or an

authorized Volkswagen

Service Facility for assis-

tance.

Vehicle has run-flat

tires (mobility tires).

Features do not

work as de-

scribed in this

manual.

Settings were ad-

justed in the

Volkswagen Infor-

mation System.

Check and reset to factory

settings if necessary

Headlights do not

light up the road

as they should.

– Headlights incor-

rectly adjusted.

– Light bulbs burned

out.

– Low beams not

switched on.

– Have the headlight

range adjusted by an au-

thorized Volkswagen

dealer or an authorized

Volkswagen Service Fa-

cility.

– Change light bulbs

– Switch on low beams

Description

Possible causes,

among others

Possible remedy

Electrical con-

sumers do not

work.

Vehicle battery

charge too low.

Charge vehicle battery

Remaining fuel level

too low.

Refuel

Fuse blown.

Check fuse and replace if

necessary

Fuel consumption

higher than indi-

cated.

– Short hauls.

– “Jumpy” accelera-

tor pedal.

– Avoid short distance

driving.

– Drive defensively.

– Accelerate smoothly.

Electrical loads

switched on.

Switch off unnecessary

loads.

Engine control

malfunction.

Have the malfunction cor-

rected

Tire pressure too

low.

Adjust tire pressure

Driving in the

mountains.

No direct corrective action

possible.

Towing a trailer or

driving with a roof

rack.

– Check use.

– Remove if not in use.

Driving with heavy

payload.

No direct corrective action

possible.

Driving at high en-

gine speed.

Select a higher gear.

Lift points for the vehicle

Fig. 173 Front lift point for workshop hoist or floor jack.

Fig. 174 Rear lift point for workshop hoist or floor jack.

The vehicle may only be raised at the lift points shown in illustrations
⇒

fig. 173

and

⇒

fig. 174

. If the vehicle is lifted at different points, ve-

hicle damage

⇒ and serious injuries may occur ⇒ .

Workshop hoists that use fluid cushions (receiving platforms) must
not be used for lifting the vehicle.
There are many precautions that have to be followed when lifting a
vehicle on a workshop hoist or floor jack. Do not try to lift a vehicle on
a workshop hoist or floor jack unless you have the training,
knowledge, and experience to be able to do so safely.
Information about lifting the vehicle with the vehicle jack

⇒ Lifting the

vehicle with the vehicle jack or ⇒ Lifting the vehicle with the vehicle
jack (CC R-Line), respectively.

WARNING

Improperly lifting your vehicle with a workshop hoist or a floor
jack can cause the vehicle to fall off and cause serious person-
al injury.

Always read and heed the operating instructions from the

floor jack manufacturer and legal regulations if necessary be-
fore using the floor jack to lift the vehicle.

Never let anyone stay in the vehicle when it is being lifted or

when it is off the ground.

Always lift your vehicle only at the designated lift points

shown in the illustrations

⇒

fig. 173

and

⇒

fig. 174

. Not using the

designated lift points can cause the vehicle to fall off the floor
jack when heavy parts such as the engine or transmission are
removed.

Always make sure that the vehicle's lift points lie as flat as

possible and centered on the carrier plates of the floor jack.

Never start the engine when you have raised the vehicle on

the floor jack. The engine vibrations and vehicle movements
could knock the vehicle off the floor jack.

If you must work under a vehicle raised on a floor jack, al-

ways make sure that the vehicle is safely supported on safety
stands intended for that purpose that are strong enough to
support the weight of the vehicle.

Never use the floor jack as a ladder or step ladder.
Always make sure that the weight of the vehicle is not heavi-

er than the lifting capacity of the floor jack and safety stands
being used.

NOTICE

To help prevent serious vehicle damage, never lift the vehicle

by the engine oil pan, transmission housing, or by the front or
rear axles or suspension.

To help prevent damage to the underbody or chassis, always

insert a rubber pad between the hoist and the lifting points. In
addition make sure the lifting arms have enough clearance.

The lifting arms should not touch side sills or other parts of

the vehicle.

In an emergency

Introduction

In this section you’ll find information about:
Protecting yourself and the vehicle

More information:

Braking and parking
Emergency closing and opening
Vehicle tool kit
Changing a wheel

WARNING

A vehicle breakdown in traffic is dangerous and creates a great
risk for you, your passengers, and others.

Always stop the vehicle as soon as it is safe to do so. Move

the vehicle a safe distance off the road where it is safe to park
and, if necessary, lock all doors in an emergency. Turn on the
emergency flashers and set up another warning device about
25 yards (25 meters) behind the vehicle to warn approaching
traffic.

Never leave children, disabled persons, or anyone who can-

not help themselves alone in the vehicle when locking the
doors. This could result in people being trapped in the vehicle
in an emergency. Depending on the time of year, people
trapped in the vehicle can be exposed to very high or very low
temperatures.

Protecting yourself and the vehicle

Fig. 175 In the center of the instrument panel: Button for the emer-
gency flashers.

Please first read and note the introductory information and

heed the WARNINGS

Obey all legal requirements regarding protecting a broken-down vehi-
cle. For example, turning on the emergency flashers and wearing a
safety vest are mandatory in many countries.

Checklist
For your own safety and that of your passengers, carry out the follow-
ing steps in the order listed

⇒ :

1. Park the vehicle at a safe distance from traffic and on a suitable

surface

⇒ .

2. Switch on emergency flashers by pressing the

button

⇒

fig. 175

3. Apply the electronic parking brake to help prevent the vehicle from

moving

⇒ Braking and parking.

4. Shift the transmission into Park (P) (automatic) or Neutral (manual

only)

5. Stop the engine and remove the key from the ignition switch
6. Have all passengers exit and go to a safe location away from mov-

ing traffic, such as behind a guard rail.

7. Take all vehicle keys with you when leaving your vehicle.

8. Set up a warning triangle or other warning device in order to alert

other motorists and cyclists.

9. Let the engine cool down and get expert assistance if necessary.

If the emergency flashers are on, use the turn signal lever to indicate
a direction or lane change, for example when the vehicle is being
towed. This temporarily interrupts the emergency flashers.

Switch on the emergency flashers when:

Traffic suddenly slows down or stops in front of you to warn those

approaching from behind.

In any emergency situation.
If the vehicle breaks down.
When being towed.

Always obey traffic laws that govern the use of emergency flashers
where you are driving.
If the emergency flashers are not working, a different method – as
permitted by law – must be used to alert other motorists and cyclists
to the breakdown.

WARNING

Disregarding the safety-related checklist may lead to accidents
and serious personal injuries.

Always review and follow the checklist. Follow accepted safe-

ty practices and use common sense.

WARNING

The vehicle exhaust system and the catalytic converter get very
hot. They can cause fires and serious personal injury.

Never park where parts of the hot exhaust system or catalytic

converter could ignite flammable materials, such as dry grass,
brush, leaves, spilled fuel, etc.

The vehicle battery will be drained if the emergency flashers are

on for a long time – even if the ignition is switched off.

Emergency closing and opening

Introduction

In this section you’ll find information about:
Manually unlocking and locking the driver door
Manually locking the passenger doors
Opening the luggage compartment lid from inside the luggage
compartment
Emergency release for the fuel filler flap
Emergency closing of the power sunroof
Emergency release for the selector lever lock

The doors, the luggage compartment lid, and the power sunroof can
be manually locked and, in some cases, unlocked if necessary, for
instance because the power locking system or the remote control
vehicle key malfunctions.

More information:

Vehicle key set
Power locking and closing system
Doors
Luggage compartment lid
Power sunroof
In an emergency

WARNING

Serious injuries can result if the emergency closing and open-
ing procedures are used carelessly.

Never leave children, disabled persons, or anyone who can-

not help themselves in the vehicle. The doors can be locked
with the remote control vehicle key. This could result in people
being trapped in the vehicle in an emergency.

A closed vehicle can become very hot or very cold, depend-

ing on the season. Particularly in the summer, heat buildup in
the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher
than the outside temperatures. Temperatures can quickly reach
levels that can cause unconsciousness and death, particularly
to small children.

WARNING

Careless opening and closing of the doors, the luggage com-
partment lid, and the power sunroof is dangerous and can
cause serious personal injury.

Open or close the doors, the luggage compartment lid, and

the power sunroof only when no one is in the way.

NOTICE

If the vehicle's battery fails or the power windows won't work,
the door windows are not lowered when the door is opened or
closed. Always close and open the door carefully to help prevent
damage to the window, the paint, or the rubber seal.

NOTICE

To help prevent vehicle damage, carefully remove and properly
reinstall parts after emergency locking or unlocking.

Manually unlocking and locking the driver door

Fig. 176 Door handle on driver door: Concealed lock cylinder.

Please first read and note the introductory information and

heed the WARNINGS

When locking the vehicle manually, all doors are locked. Keep the
key turned in the locking position to close all windows and the power
sunroof (convenience closing). When the vehicle is unlocked manual-
ly, only the driver door is unlocked. Note the instructions for the anti-
theft alarm system

⇒ Power locking and closing system.

Take the emergency key out of the vehicle key

⇒ Vehicle key set.

Insert the emergency key from below into the opening of the cover

cap on the driver door

⇒

fig. 176

(arrow) and lift the cover cap off.

Grasping the door handle and pulling slightly makes it easier to re-
move the cap.

Insert the emergency key into the lock cylinder and unlock or lock

the vehicle.

Reinsert the cover cap from top to bottom and press until it clicks

into place. Grasping the door handle and pulling slightly makes it eas-
ier to reinstall the cap.

Special considerations when unlocking:

If the vehicle is equipped with an anti-theft alarm system, the sys-

tem remains activated for the unlocked vehicle. But the alarm is not
triggered at first

⇒ Power locking and closing system.

Open the driver door. The alarm will sound.

Switch on the ignition. The electronic immobilizer recognizes a val-

id remote control vehicle key when the ignition is switched on and
deactivates the anti-theft alarm system.

The driver door can be unlocked separately from the inside the

vehicle by pulling the door handle to open the door

⇒ Unlocking or

locking the vehicle from the inside.

The anti-theft alarm system, when installed, is not activated when

the vehicle is locked manually with the emergency key

⇒ page 67,

Power locking and closing system.

Manually locking the passenger doors

Fig. 177 On the edge of the right rear door: Emergency lock, covered
by a rubber seal.

Fig. 178 Locking the vehicle using the emergency key.

Please first read and note the introductory information and

heed the WARNINGS

The passenger door and rear doors can each be locked manually.
This will not activate the anti-theft alarm system.

Open the door.
Remove rubber seal from the edge of the door. The seal is marked

with a lock

⇒

fig. 177

Take the emergency key out of the vehicle key

⇒ page 59, Vehicle

key set.

Insert the emergency key into the vertical slit and turn the emer-

gency key away from the vehicle

⇒

fig. 178

Reinsert the rubber seal and completely close the door.
Make sure that the door is locked.
Repeat the procedure for other doors if necessary.
Have the vehicle checked immediately by an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility.

The vehicle doors can be unlocked and opened separately from

inside the vehicle by pulling the door handle to open the door

⇒

Power locking and closing system.

Opening the luggage compartment lid from inside the luggage
compartment

Fig. 179 Inside the luggage compartment: Unlocking luggage com-
partment lid.

Please first read and note the introductory information and

heed the WARNINGS

If necessary, fold the rear seat backrest forward

⇒ Seat functions.

Remove luggage in order to reach the luggage compartment lid from
the inside.

Emergency releasing of the luggage compartment lid:

Locate the release handle in the luggage compartment lid

⇒

fig. 179

Pull the handle down in the direction of the arrow

⇒

fig. 179

to un-

lock and open the luggage compartment.

The release handle glows in the dark to help it be seen in low-

light conditions.

Emergency release for the fuel filler flap

Please first read and note the introductory information and

heed the WARNINGS

There is no emergency release for the fuel filler flap. Contact an au-
thorized Volkswagen dealer or an authorized Volkswagen Service
Facility for assistance.

Emergency closing of the power sunroof

Fig. 180 In headliner: Removing cover.

Fig. 181 Hexagonal head screw for closing the power sunroof.

Please first read and note the introductory information and

heed the WARNINGS

The power sunroof has an overheating protection feature that can
temporarily turn the electric motor off under certain circumstances.
This can happen after, for example, overriding the motor too often
when closing the power sunroof without the pinch protection.
After the motor has cooled down enough, the overheating protection
feature will let the motor work again and the power sunroof can be
opened or closed with the rotary switch.
Before you try to use emergency closing procedures to close the
power sunroof, please wait several minutes to make sure that the
motor has not been temporarily turned off by the overheating protec-
tion feature.

If you must perform an emergency closing, please do so in the
following order:
1. Remove the cover in direction of the arrow

⇒

fig. 180

2. Insert a commercially available 1/6 in (4 mm) Allen wrench

into the

hexagonal head screw

⇒

fig. 181

(1)

3. Turn the wrench in order to close the power sunroof.
4. Install the cover again.
5. Have the power sunroof checked by an authorized Volkswagen

dealer or an authorized Volkswagen Service Facility. Emergency
closing may cause the power sunroof and its pinch protection to
malfunction.

Not included with the vehicle tool kit.

Volkswagen CC (2015 year). Instruction - part 32