Toyota Venza Hybrid (2023 year). Manual in english - page 27

433

7-1. Essential information

7

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 a

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1

Steadily step on the brake 
pedal with both feet and 
firmly depress it.

Do not pump the brake pedal 

repeatedly as this will increase the 

effort required to slow the vehicle.

2

Shift the shift lever to N.



If the shift lever is shifted to N

3

After slowing down, stop the 
vehicle in a safe place by the 
road.

4

Stop the hybrid system.



If the shift lever cannot be 
shifted to N

3

Keep depressing the brake 
pedal with both feet to reduce 
vehicle speed as much as 
possible.

4

To stop the hybrid system, 
press and hold the power 
switch for 2 consecutive sec-
onds or more, or press it 

briefly 3 times or more in suc-
cession.

5

Stop the vehicle in a safe 
place by the road.

■

If emergency stopped

The functions of the air conditioning, 

etc. may be partially limited in order 

to reduce the power consumption of 

the 12-volt battery.

If your vehicle has to 

be stopped in an emer-

gency

Only in an emergency, such 
as if it becomes impossible 
to stop the vehicle in the 
normal way, stop the vehi-
cle using the following pro-
cedure:

Stopping the vehicle

WARNING

■

If the hybrid system has to be 

turned off while driving

Turning the hybrid system off 

while driving will not cause loss of 

steering or braking control. How-

ever, power assist for the steering 

wheel may be lost making it diffi-

cult to steer smoothly before stop-

ping the vehicle depending on the 

remaining charge in the 12-volt 

battery or usage conditions. 

Decelerate as much as possible 

before turning off the hybrid sys-

tem.

434

7-1. Essential information



If the door can be opened, 
open the door and exit the 
vehicle.



If the door can not be opened, 
open the window using the 
power window switch and 
ensure an escape route.



If the window can be opened, 
exit the vehicle through the 
window.



If the door and window cannot 
be opened due to the rising 
water, remain calm, wait until 
the water level inside the 
vehicle rises to the point that 
the water pressure inside of 
the vehicle equals the water 
pressure outside of the vehi-
cle and then open the door 
after waiting for the rising 
water to enter the vehicle, and 
exit the vehicle. When the 

outside water level exceeds 
half the height of the door, the 
door cannot be opened from 
the inside due to water pres-
sure.

■

Water level exceeds the floor

When the water level exceeds the 

floor and time has passed, the elec-

trical equipment will get damaged, 

the power windows will not operate, 

the engine and motor stop, and the 

vehicle may not be able to get mov-

ing.

■

Using an emergency escape 
hammer

*1

Laminated glass

*2

 is used in the 

windshield and the windows on this 

vehicle. Laminated glass cannot be 

shattered with an emergency ham-
mer

*1

.

*1

:Contact your Toyota dealer or 

aftermarket accessory manufac-
turer for further information about 
an emergency hammer.

*2

:If equipped

■

How to distinguish laminated 

glass

When looking from the cross-sec-

tional view point, laminated glass is 

two sheets of glass pasted together.

Laminated glass

Tempered glass

If the vehicle is sub-

merged or water on 

the road is rising

This vehicle is not designed 
to be able to drive on roads 
that are deeply flooded with 
water. Do not drive on roads 
where the roads may be 
submerged or the water 
may be rising. It is danger-
ous to remain in the vehicle, 
if it anticipated that the vehi-
cle will be flooded or set a 
drift. Remain calm and fol-
low the following.

A

B

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7-1. Essential information

7

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WARNING

■

Caution while driving

Do not drive on roads where the 

roads may be submerged or the 

water may be rising. Otherwise 

the vehicle may be damaged and 

cannot move, as well as become 

flooded and set a drift, which may 

lead to death.

436

7-2. Steps to take in an emergency

7-2.Steps to take in an emergency

The following may indicate a 
problem with your transmission. 
Contact your Toyota dealer or 
commercial towing service 
before towing.



The hybrid system warning 
message is shown on the 
multi-information display and 
the vehicle does not move.



The vehicle makes an abnor-
mal sound.



From the front

Use a towing dolly under the 
rear wheels.



From the rear

Use a towing dolly under the 
front wheels.

If your vehicle needs 

to be towed

If towing is necessary, we 
recommend having your 
vehicle towed by your 
Toyota dealer or commer-
cial towing service, using a 
wheel-lift type truck or flat-
bed truck.
Use a safety chain system 
for all towing, and abide by 
all state/provincial and local 
laws.

Situations when it is nec-
essary to contact dealers 
before towing

Towing with a wheel-lift 
type truck

WARNING

Observe the following precau-

tions. Failure to do so may result 

in death or serious injury.

437

7-2. Steps to take in an emergency

7

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When using a flat-bed truck to 
transport the vehicle, use tire 
strapping belts. Refer to the 
owner’s manual of the flat-bed 
truck for the tire strapping 
method.

In order to suppress vehicle move-
ment during transportation, set the 
parking brake and turn the power 
switch off.

If a tow truck is not available in 
an emergency, your vehicle may 
be temporarily towed using 
cables or chains secured to the 
emergency towing eyelets.
This should only be attempted 
on hard surfaced roads for short 
distances at under 18 mph (30 
km/h).
A driver must be in the vehicle to 
steer and operate the brakes. 
The vehicle’s wheels, drive 
train, axles, steering and brakes 

WARNING

■

When towing the vehicle

Be sure to transport the vehicle 

with all four wheels raised off the 

ground. If the vehicle is towed 

with the tires contacting the 

ground, the drivetrain or related 

parts may be damaged, the vehi-

cle may fly off the truck, or elec-

tricity generated by the operation 

of the motor may cause a fire to 

occur depending on the nature of 

the damage or malfunction.

NOTICE

■

To prevent damage to the 

vehicle when towing using a 

wheel-lift type truck

When raising the vehicle, ensure 

adequate ground clearance for 

towing at the opposite end of the 

raised vehicle. Without adequate 

clearance, the vehicle could be 

damaged while being towed.

■

Towing with a sling-type 

truck

Do not tow with a sling-type truck 

to prevent body damage.

Using a flatbed truck

Emergency towing

438

7-2. Steps to take in an emergency

must be in good condition.

To have your vehicle towed by 
another vehicle, the towing eye-
let must be installed to your 
vehicle. Install the towing eyelet 
using the following procedure.

1

Take out the wheel nut 
wrench and towing eyelet. 
(



P.457)

2

Remove the eyelet cover 
using a flathead screwdriver.

To protect the bodywork, place a 

rag between the screwdriver and 

the vehicle body as shown in the 

illustration.

3

Insert the towing eyelet into 
the hole and tighten partially 
by hand.

4

Tighten down the towing eye-
let securely using a wheel nut 
wrench or hard metal bar.

5

Securely attach cables or 
chains to the towing eyelet.

Take care not to damage the vehi-

cle body.

6

Enter the vehicle being towed 
and start the hybrid system.

If the hybrid system does not start, 

turn the power switch to ON.

7

Shift the shift lever to N and 
release the parking brake.

Turn automatic mode off. (



P.214)

When the shift lever cannot be 

shifted: (



P.210)

■

While towing

If the hybrid system is not running, 

the power assist for the brakes and 

steering will not function, making 

steering and braking more difficult.

■

Wheel nut wrench

Wheel nut wrench is installed lug-

gage compartment. (



P.457)

Emergency towing proce-
dure

WARNING

Observe the following precau-

tions. Failure to do so may result 

in death or serious injury.

439

7-2. Steps to take in an emergency

7

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 a

rises



Fluid leaks under the vehicle
(Water dripping from the air 
conditioning after use is nor-
mal.)



Flat-looking tires or uneven 
tire wear



Engine coolant temperature 
gauge needle continually 
points higher than normal.



Changes in exhaust sound



Excessive tire squeal when 
cornering



Strange noises related to the 
suspension system



Pinging or other noises 
related to the hybrid system



Engine missing, stumbling or 
running roughly



Appreciable loss of power



Vehicle pulls heavily to one 

WARNING

■

While towing

When towing using cables or 

chains, avoid sudden starts, etc. 

which place excessive stress on 

the towing eyelets, cables or 

chains. The towing eyelets, 

cables or chains may become 

damaged, broken debris may hit 

people, and cause serious dam-

age.

■

Installing towing eyelets to 

the vehicle

Make sure that towing eyelets are 

installed securely. If not securely 

installed, towing eyelets may 

come loose during towing.

NOTICE

■

To prevent damage to the 

vehicle during emergency 

towing

Do not secure cables or chains to 

the suspension components.

If you think something

is wrong

If you notice any of the fol-
lowing symptoms, your 
vehicle probably needs 
adjustment or repair. Con-
tact your Toyota dealer as 
soon as possible.

Visible symptoms

Audible symptoms

Operational symptoms

440

7-2. Steps to take in an emergency

side when braking



Vehicle pulls heavily to one 
side when driving on a level 
road



Loss of brake effectiveness, 
spongy feeling, pedal almost 
touches the floor

441

7-2. Steps to take in an emergency

7

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ouble

 a

rises

■

Brake system warning light (warning buzzer)

■

Brake system warning light

■

Charging system warning light

*

*

: This light illuminates on the multi-information display with a message.

If a warning light turns on or a warning buzzer 

sounds

Calmly perform the following actions if any of the warning 
lights comes on or flashes. If a light comes on or flashes, but 
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have 
the vehicle inspected by your Toyota dealer.

Actions to the warning lights or warning buzzers

Warning light

Details/Actions

(U.S.A.)

(Canada)

(Red)

Indicates that:



The brake fluid level is low; or



The brake system is malfunctioning



Immediately stop the vehicle in a safe 
place and contact your Toyota dealer. 
Continuing to drive the vehicle may be 
dangerous.

Warning light

Details/Actions

(Yellow)

Indicates a malfunction in:



The parking brake system;



The regenerative braking system; or



The electronically controlled brake system



Have the vehicle inspected by your Toyota 
dealer immediately.

Warning light

Details/Actions

Indicates a malfunction in the vehicle’s charging 
system



Immediately stop the vehicle in a safe 
place and contact your Toyota dealer.

442

7-2. Steps to take in an emergency

■

High coolant temperature warning light

*

 (warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Low engine oil pressure warning light

*

 (warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Malfunction indicator lamp

■

SRS warning light

Warning light

Details/Actions

Indicates that the engine is overheating



Immediately stop the vehicle in a safe 
place.
Handling method (



P.473)

Warning light

Details/Actions

Indicates that the engine oil pressure is too low



Immediately stop the vehicle in a safe 
place and contact your Toyota dealer.

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:



The hybrid system;



The electronic engine control system;



The electronic throttle control system; or



The emission control system (if equipped)



Have the vehicle inspected by your Toyota 
dealer immediately.

Warning light

Details/Actions

Indicates a malfunction in:



The SRS airbag system;



The front passenger occupant classification 
system; or



The seat belt pretensioner system



Have the vehicle inspected by your Toyota 
dealer immediately.

443

7-2. Steps to take in an emergency

7

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■

ABS warning light

■

Electric power steering system warning light (warning 
buzzer)

■

PCS warning light (warning buzzer)

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:



The ABS; or



The brake assist system



Have the vehicle inspected by your Toyota 
dealer immediately.

Warning light

Details/Actions

(Red)

or

(Yellow)

Indicates a malfunction in the EPS (Electric 
Power Steering) system



Have the vehicle inspected by your Toyota 
dealer immediately.

Warning light

Details/Actions

(Flashes or illuminates)

When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS 
(Pre-Collision System).



Have the vehicle inspected by your Toyota 
dealer immediately.

When a buzzer does not sound: 
The PCS (Pre-Collision System) has become 
temporarily unavailable, corrective action may 
be necessary.



Follow the instructions displayed on the 
multi-information display. (



P.237, 454)

If the PCS (Pre-Collision System) or VSC (Vehi-
cle Stability Control) system is disabled, the 
PCS warning light will illuminate.



P.249

444

7-2. Steps to take in an emergency

■

LTA indicator (warning buzzer)

■

Intuitive parking assist OFF indicator (warning buzzer)

■

PKSB OFF indicator (warning buzzer)

Warning light

Details/Actions

(Orange)

Indicates a malfunction in the LTA (Lane Trac-
ing Assist)



Follow the instructions displayed on the 
multi-information display. (



P.261)

Warning light

Details/Actions

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the Intuitive parking 
assist function



Have the vehicle inspected by your Toyota 
dealer immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.



Follow the instructions displayed on the 
multi-information display. (



P.289, 451)

Warning light

Details/Actions

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the PKSB (Parking 
Support Brake) system



Have the vehicle inspected by your Toyota 
dealer immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.



Follow the instructions displayed on the 
multi-information display. (



P.299, 451)

445

7-2. Steps to take in an emergency

7

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■

RCTA OFF indicator (warning buzzer)

■

Slip indicator light

■

Inappropriate pedal operation warning light

*

 (warning buzzer)

*

: This light illuminates on the multi-information display with a message.

Warning light

Details/Actions

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear 
Cross Traffic Alert) function



Have the vehicle inspected by your Toyota 
dealer immediately.

When a buzzer does not sound:
Indicates that the rear bumper around the radar 
sensor is covered with dirt, etc. (



P.279)



Follow the instructions displayed on the 
multi-information display. (



P.279, 451)

Warning light

Details/Actions

Indicates a malfunction in:



The VSC system;



The TRAC system; or



The hill-start assist control system



Have the vehicle inspected by your Toyota 
dealer immediately.

Warning light

Details/Actions

When a buzzer sounds:



Brake Override System is malfunctioning



Drive-Start Control is malfunctioning



Drive-Start Control is operating



PKSB (Parking Support Brake) is operating



Follow the instructions displayed on the 
multi-information display.

When a buzzer does not sound:
Brake Override System is operating.



Release the accelerator pedal and 
depress the brake pedal.

446

7-2. Steps to take in an emergency

■

Brake hold operated indicator (warning buzzer)

■

Parking brake indicator

■

Tire pressure warning light

■

Low fuel level warning light

Warning light

Details/Actions

(Flashes)

Indicates a malfunction in the brake hold system



Have the vehicle inspected by your Toyota 
dealer immediately.

Warning light

Details/Actions

(U.S.A.)

(Flashes)

(Canada)
(Flashes)

It is possible that the parking brake is not fully 
engaged or released



Operate the parking brake switch once 
again.

This light comes on when the parking brake is 
not released. If the light turns off after the park-
ing brake is fully released, the system is operat-
ing normally.

Warning light

Details/Actions

When the light comes on after blinking for 
approximately 1 minute:
Malfunction in the tire pressure warning system



Have the system checked by your Toyota 
dealer.

When the light comes on:
Low tire inflation pressure such as



Natural causes



Flat tire



Immediately stop the vehicle in a safe 
place.
Handling method (



P.448)

Warning light

Details/Actions

Indicates that remaining fuel is approximately 
2.2 gal. (8.3 L, 1.8 Imp. gal.) or less



Refuel the vehicle.

447

7-2. Steps to take in an emergency

7

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 a

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■

Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer

*

)

*

: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or 
her seat belt is not fastened. Once the power switch is turned to ON, the 
buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-
mittently for a certain period of time after the vehicle reaches a certain 
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front 
passenger that his or her seat belt is not fastened. If the seat belt is 
unfastened, the buzzer sounds intermittently for a certain period of time 
after the vehicle reaches a certain speed.

■

Rear passengers’ seat belt reminder light

*1

 (warning 

buzzer

*2

)

*1

:Regardless of whether or not a rear passenger is present, this light will 

also illuminate for a certain period of time after the rear door is opened 
and closed.

*2

:Rear passengers’ seat belt warning buzzer:

The rear passengers’ seat belt warning buzzer sounds to alert the rear 
passenger that his or her seat belt is not fastened. If the seat belt is 
unfastened, the buzzer sounds intermittently for a certain period of time, 
after the seat belt is fastened and unfastened and the vehicle reaches a 
certain speed.

■

Warning buzzer

In some cases, the buzzer may not 

be heard because of noisy place or 

Warning light

Details/Actions

Warns the driver and/or front passenger to fas-
ten their seat belts



Fasten the seat belt.
If the front passenger’s seat is occupied, 
the front passenger’s seat belt also needs 
to be fastened to make the warning light 
(warning buzzer) turn off.

Warning light

Details/Actions

Warns the rear passengers to fasten their seat 
belts



Fasten the seat belt.

448

7-2. Steps to take in an emergency

an audio sound.

■

Front passenger detection sen-

sor, seat belt reminder and 

warning buzzer

●

If luggage is placed on the front 

passenger seat, the front passen-

ger detection sensor may cause 

the warning light to flash and the 

warning buzzer to sound even if a 

passenger is not sitting in the 

seat.

●

If a cushion is placed on the seat, 

the sensor may not detect a pas-

senger, and the warning light may 

not operate properly.

■

SRS warning light

This warning light system monitors 

the airbag sensor assembly, front 

impact sensors, side impact sensors 

(front door), side impact sensors 

(front), driver’s seat position sen-

sor, front passenger occupant clas-

sification sensors, “AIR BAG ON” 

indicator light, “AIR BAG OFF” indi-

cator light, front passenger’s seat 

belt buckle switch, driver’s seat belt 

pretensioner, front passenger’s seat 

belt pretensioner and force limiter, 

outboard rear seat belt pretension-

ers, airbags, interconnecting wiring 

and power sources. (



P.34)

■

If the malfunction indicator 

lamp comes on while driving

First check the following:

●

Is the fuel tank empty?

If it is, fill the fuel tank immediately.

●

Is the fuel tank cap loose?

If it is, tighten it securely.
The light will go off after several 

driving trips.
If the light does not go off even after 

several trips, contact your Toyota 

dealer as soon as possible.

■

Electric power steering system 

warning light (warning buzzer)

When the 12-volt battery charge 

becomes insufficient or the voltage 

temporarily drops, the electric power 

steering system warning light may 

come on and the warning buzzer 

may sound.
At this time, the functions of the air 

conditioning, etc. may be partially 

limited in order to reduce the power 

consumption of the 12-volt battery.

■

When the tire pressure warning 

light comes on

Inspect the tires to check if a tire is 

punctured.
If a tire is punctured: 



P.456

If none of the tires are punctured:
Turn the power switch to OFF then 

turn it to ON.
Check if the tire pressure warning 

light comes on or blinks.



If the tire pressure warning light 

blinks for approximately 1 minute 

then stays on

There may be a malfunction in the 
tire pressure warning system. Have 
the vehicle inspected by your 
Toyota dealer immediately.



If the tire pressure warning light 

comes on

1

After the temperature of the tires 

has lowered sufficiently, check 

the inflation pressure of each tire 

and adjust them to the specified 

level.

2

If the warning light does not turn 

off even after several minutes 

have elapsed, check that the 

inflation pressure of each tire is 

at the specified level and perform 

initialization. (



P.406)

■

The tire pressure warning light 

may come on due to natural 

causes

The tire pressure warning light may 

come on due to natural causes such 

as natural air leaks and tire inflation 

pressure changes caused by tem-

perature. In this case, adjusting the 

tire inflation pressure will turn off the 

warning light (after a few minutes).