Toyota RAV4 Prime (2023 year). Manual in english - page 35

 

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Toyota RAV4 Prime (2023 year). Manual in english - page 35

 

 

566

8-2. Steps to take in an emergency

1

Remove the cover inside the 
luggage compartment by 
inserting a screwdriver.

When removing the cover, to pre-

vent damage, cover the tip of the 

screwdriver with a rag.

If you lose your keys

New genuine keys can be 
made by your Toyota dealer 
using the other key and the 
key number stamped on 
your key number plate. 
Keep the plate in a safe 
place such as your wallet, 
not in the vehicle.

NOTICE

When an electronic key is lost

If the electronic key remains lost, 

the risk of vehicle theft increases 

significantly. Visit your Toyota 

dealer immediately with all 

remaining electronic keys that 

were provided with your vehicle.

If the fuel filler door 

cannot be opened

If the fuel filler door opener 
switch cannot be operated, 
contact your Toyota dealer 
to service the vehicle. In 
case where refueling is 
urgently necessary, the fol-
lowing procedure can be 
used to open the fuel filler 
door.

Opening the fuel filler 
door

567

8-2. Steps to take in an emergency

8

Whe

n tr

ouble

 a

rises

2

Pull the lever.

When the electronic key does 

not work properly

Make sure that the smart key sys-

tem has not been deactivated in 

the customization setting. If it is 

off, turn the function on. 

(Customizable features: 

P.606)

Check if battery-saving mode is 

set. If it is set, cancel the function. 

(

P.243)

The electronic key function may 

have stopped. (

P.243)

NOTICE

When opening the fuel filler 

door manually

Do not open the fuel filler door 

manually except in an emer-

gency. Fuel may overflow.

Using the lever to open the fuel 

filler door may not allow for an 

adequate reduction in fuel tank 

pressure before refueling. To 

prevent fuel from spilling out, 

turn the cap slowly when remov-

ing it.

During refueling, fuel may spill 

out from the filler opening due to 

air being discharged from inside 

the fuel tank. Therefore, fill the 

fuel tank carefully and slowly.

If the electronic key 

does not operate prop-

erly

If communication between 
the electronic key and vehi-
cle is interrupted (

P.243) 

or the electronic key cannot 
be used because the battery 
is depleted, the smart key 
system and wireless remote 
control cannot be used. In 
such cases, the doors can 
be opened and the hybrid 
system can be started by 
following the procedure 
below.

NOTICE

In case of a smart key system 

malfunction, or other key 

related problems

Take your vehicle with all the 

electronic keys provided with your 

vehicle to your Toyota dealer.

568

8-2. Steps to take in an emergency

Use the mechanical key 
(

P.220) in order to perform the 

following operations.

1

Locks all the doors

2

Unlocks the door

Turning the key rearward unlocks 
the driver’s door. Turning the key 
once again within 5 seconds 
unlocks the other doors.

Key linked functions

1

Closes the windows and the 
moon roof

*1

 or panoramic moon 

roof

*1

 (turn and hold)

*2

2

Opens the windows and the 
moon roof

*1

 or panoramic moon 

roof

*1

 (turn and hold)

*2

*1

:If equipped

*2

:These settings must be custom-

ized at your Toyota dealer.

1

Ensure that the shift lever is 
in P and depress the brake 
pedal.

2

Touch the area behind the 
buttons on the electronic key 
to the power switch.

When the electronic key is 

detected, a buzzer sounds and the 

power switch will turn to ON.
When the smart key system is 

deactivated in customization set-

ting, the power switch will turn to 

ACC.

Locking and unlocking 
the doors

WARNING

When using the mechanical 

key and operating the power 

windows or the moon roof (if 

equipped) or panoramic 

moon roof (if equipped)

Operate the power window or the 

moon roof or panoramic moon 

roof after checking to make sure 

that there is no possibility of any 

passenger having any of their 

body parts caught in the window 

or the moon roof or panoramic 

moon roof. Also, do not allow chil-

dren to operate the mechanical 

key. It is possible for children and 

other passengers to get caught in 

the power window or the moon 

roof or panoramic moon roof.

Starting the hybrid sys-
tem

569

8-2. Steps to take in an emergency

8

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 a

rises

3

Firmly depress the brake 
pedal and check that 

 is 

displayed on the multi-infor-
mation display.

4

Press the power switch 
shortly and firmly.

In the event that the hybrid system 

still cannot be started, contact your 

Toyota dealer.

Stopping the hybrid system

Shift the shift lever to P, set the 
parking brake and press the power 
switch as you normally do when 
stopping the hybrid system.

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended 

that the electronic key battery be 

replaced immediately when the bat-

tery is depleted. (

P.522)

Alarm (if equipped)

If a door is unlocked using the 

mechanical key when the alarm sys-

tem is set, the alarm may be trig-

gered. (

P.71)

Changing power switch modes

Release the brake pedal and press 
the power switch in step 

3

 above.

The hybrid system does not start 
and modes will be changed each 
time the switch is pressed. 
(

P.307)

If you have a set of jumper (or 
booster) cables and a second 
vehicle with a 12-volt battery, 
you can jump start your vehicle 
by following the steps below.

1

Vehicles with alarm system: 
Confirm that the electronic 
key is being carried.

When connecting the jumper (or 

booster) cables, depending on the 

situation, the alarm may activate 

and the doors locked. (

P.72)

2

Open the hood (

P.486) and 

fuse box cover.

Push claw 

 and 

 to com-

pletely release the lock, and then lift 

If the 12-volt battery is 

discharged

The following procedures 
may be used to start the 
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your 
Toyota dealer or a qualified 
repair shop.

Restarting the hybrid sys-
tem

A

B

570

8-2. Steps to take in an emergency

up the cover.

3

Open the exclusive jump 
starting terminal cover.

4

Connect a positive jumper cable clamp to 

 on your vehicle and 

connect the clamp on the other end of the positive cable to 

 on 

the second vehicle. Then, connect a negative cable clamp to 

 

on the second vehicle and connect the clamp at the other end of 
the negative cable to 

.

Exclusive jump starting terminal (your vehicle)

Positive (+) battery terminal (second vehicle)

Negative (-) battery terminal (second vehicle)

Solid, stationary, unpainted metallic point away from the exclu-
sive jump starting terminal and any moving parts as shown in the 
illustration

5

Start the engine of the sec-
ond vehicle. Increase the 
engine speed slightly and 

maintain at that level for 
approximately 5 minutes to 

A

B

C

D

A

B

C

D

571

8-2. Steps to take in an emergency

8

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ouble

 a

rises

recharge the 12-volt battery 
of your vehicle.

6

Maintain the engine speed of 
the second vehicle and start 
the hybrid system of your 
vehicle by turning the power 
switch to ON.

7

Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on, 
contact your Toyota dealer.

8

Once the hybrid system has 
started, remove the jumper 
cables in the exact reverse 
order from which they were 
connected.

9

Close the exclusive jump 
starting terminal cover, and 
reinstall the fuse box cover to 
its original position.

Once the hybrid system starts, 
have the vehicle inspected at 
your Toyota dealer as soon as 
possible.

Starting the hybrid system 

when the 12-volt battery is dis-

charged

The hybrid system cannot be 

started by push-starting.

To prevent 12-volt battery dis-

charge

Turn off the headlights and the 

audio system while the hybrid sys-

tem is off.

Turn off any unnecessary electri-

cal components when the vehicle 

is running at a low speed for an 

extended period, such as in heavy 

traffic.

When the 12-volt battery is 

removed or discharged

Information stored in the ECU is 

cleared. When the 12-volt battery 

is depleted, have the vehicle 

inspected at your Toyota dealer.

Some systems may require initial-

ization. (

P.615)

When removing the 12-volt bat-

tery terminals

When the 12-volt battery terminals 

are removed, the information stored 

in the ECU is cleared. Before 

removing the 12-volt battery termi-

nals, contact your Toyota dealer.

Charging the 12-volt battery

The electricity stored in the 12-volt 

battery will discharge gradually even 

when the vehicle is not in use, due 

to natural discharge and the drain-

ing effects of certain electrical appli-

ances. If the vehicle is left for a long 

time, the 12-volt battery may dis-

charge, and the hybrid system may 

be unable to start. (The 12-volt bat-

tery recharges automatically while 

the hybrid system is operating.)

When recharging or replacing 

the 12-volt battery

In some cases, it may not be pos-

sible to unlock the doors using the 

smart key system when the 12-

volt battery is discharged. Use the 

wireless remote control or the 

mechanical key to lock or unlock 

the doors.

The hybrid system may not start 

on the first attempt after reinstall-

ing the 12-volt battery. In that 

case, start the hybrid system in 

the same manner as when the 

electronic key does not operate 

properly (

P.568). This is not a 

malfunction, as the hybrid system 

will start normally on the second 

attempt.

The power switch mode is memo-

rized by the vehicle. When the 12-

volt battery is reconnected, the 

system will return to the mode it 

572

8-2. Steps to take in an emergency

was in before the 12-volt battery 

was discharged. Before discon-

necting the 12-volt battery, turn 

the power switch off.

If you are unsure what mode the 

power switch was in before the 

12-volt battery discharged, be 

especially careful when recon-

necting the 12-volt battery.

When replacing the 12-volt bat-

tery

Use a 12-volt battery that con-

forms to European regulations.

Use a 12-volt battery that the case 

size is same as the previous one 

(LN2), 20 hours rate capacity 

(20HR) is equivalent (55Ah) or 

greater, and performance rating 

(CCA) is equivalent (345A) or 

greater.

• If the sizes differ, the 12-volt bat-

tery cannot be properly secured.

• If the 20 hour rate capacity is low, 

even if the time period where the 

vehicle is not used is a short time, 

the 12-volt battery may discharge 

and hybrid system may not be 

able to start.

Use a ventilation type calcium bat-

tery

Use a 12-volt battery with a han-

dle. If a 12-volt battery without a 

handle is used, removal is more 

difficult.

When removing the 12-volt bat-

tery: 

P.496

After replacing, firmly attach the 

following items to the exhaust hole 

of the 12-volt battery.

• Use the exhaust hose that was 

attached to the 12-volt battery 

before replacing and confirm that 

it is firmly connected to the hole 

section of the vehicle.

• Use the exhaust hole plug 

included with the new 12-volt bat-

tery or the one installed on the 

battery prior to the replacement. 

(Depending on the new 12-volt 

battery installed, the exhaust hole 

may be plugged.)

For details, consult your Toyota 
dealer.

Exhaust hole

Exhaust hose

Hole section of the vehicle

The terminals can be connected 

to the body side when the nega-

tive terminal of the 12-volt battery 

is disconnected, as shown in the 

illustration.

WARNING

When removing the battery 

terminals

Always remove the negative (-) 

terminal first. If the positive (+) ter-

minal contacts any metal in the 

surrounding area when the posi-

tive (+) terminal is removed, a 

spark may occur, leading to a fire 

in addition to electrical shocks 

and death or serious injury.

A

B

C

573

8-2. Steps to take in an emergency

8

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 a

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WARNING

Avoiding 12-volt battery fires 

or explosions

Observe the following precautions 

to prevent accidentally igniting the 

flammable gas that may be emit-

ted from the 12-volt battery:

Make sure each jumper cable is 

connected to the correct termi-

nal and that it is not unintention-

ally in contact with any other 

than the intended terminal.

Do not allow the other end of 

the jumper cable connected to 

the “+” terminal to come into 

contact with any other parts or 

metal surfaces in the area, such 

as brackets or unpainted metal.

Do not allow the + and - clamps 

of the jumper cables to come 

into contact with each other.

Do not smoke, use matches, 

cigarette lighters or allow open 

flame near the 12-volt battery.

12-volt battery precautions

The 12-volt battery contains poi-

sonous and corrosive acidic elec-

trolyte, while related parts contain 

lead and lead compounds. 

Observe the following precautions 

when handling the 12-volt battery:

When working with the 12-volt 

battery, always wear safety 

glasses and take care not to 

allow any battery fluids (acid) to 

come into contact with skin, 

clothing or the vehicle body.

Do not lean over the 12-volt bat-

tery.

In the event that battery fluid 

comes into contact with the skin 

or eyes, immediately wash the 

affected area with water and 

seek medical attention.

Place a wet sponge or cloth 

over the affected area until 

medical attention can be 

received.

Always wash your hands after 

handling the 12-volt battery sup-

port, terminals, and other bat-

tery-related parts.

Do not allow children near the 

12-volt battery.

After recharging the 12-volt 

battery

Have the 12-volt battery 

inspected at your Toyota dealer 

as soon as possible.

If the 12-volt battery is deteriorat-

ing, continued use may cause the 

12-volt battery to emit a malodor-

ous gas, which may be detrimen-

tal to the health of passengers.

When replacing the 12-volt 

battery

For information regarding 12-

volt battery replacement, con-

tact your Toyota dealer.

After replacing, securely attach 

the exhaust hose and exhaust 

hole plug to the exhaust hole of 

the replaced 12-volt battery. If 

not properly installed, gases 

(hydrogen) may leak into the 

vehicle interior, and there is the 

possible danger of the gas ignit-

ing and exploding.

574

8-2. Steps to take in an emergency

If the high coolant tempera-
ture warning light comes 
on, flashes or “Engine 
Coolant Temp High Stop in 
a Safe Place See Owner’s 
Manual” is shown on the 
multi-information display

1

Stop the vehicle in a safe 
place and turn off the air con-
ditioning system, and then 
stop the hybrid system.

2

If you see steam:
Carefully lift the hood after 

NOTICE

When handling jumper cables

When connecting the jumper 

cables, ensure that they do not 

become entangled in the cooling 

fan, etc.

To prevent damaging the 

vehicle

The exclusive jump starting termi-

nal is to be used when charging 

the 12-volt battery from another 

vehicle in an emergency. It cannot 

be used to jump start another 

vehicle.

If your vehicle over-

heats

The following may indicate 
that your vehicle is over-
heating.

The engine coolant tem-
perature gauge (

P.173, 

178) shows the red zone or 
a loss of hybrid system 
power is experienced. (For 
example, the vehicle speed 
does not increase.)

“Engine Coolant Temp High 
Stop in a Safe Place See 
Owner’s Manual” or “Hybrid 
System Overheated Output 
Power Reduced” is shown 
on the multi-information dis-
play.

Steam comes out from 
under the hood.

Correction procedures

575

8-2. Steps to take in an emergency

8

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ouble

 a

rises

the steam subsides.
If you do not see steam:
Carefully lift the hood.

3

After the hybrid system has 
cooled down sufficiently, 
inspect the hoses and radia-
tor core (radiator) for any 
leaks.

Radiator

Cooling fan

If a large amount of coolant leaks, 

immediately contact your Toyota 

dealer.

4

The coolant level is satisfac-
tory if it is between the 
“FULL” and “LOW” lines on 
the reservoir.

Reservoir

“FULL” line

“LOW” line

5

Add coolant if necessary.

Water can be used in an emer-

gency if engine coolant is unavail-

able. 

If water was added in an emer-

gency, have the vehicle inspected 

at your Toyota dealer as soon as 

possible.

6

Start the hybrid system and 
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and 
to check for coolant leaks 
from the radiator or hoses.

The fan operates when the air con-

ditioning system is turned on imme-

diately after a cold start. Confirm 

that the fan is operating by check-

ing the fan sound and air flow. If it is 

difficult to check these, adjust the 

temperature control switch to “LO” 

and turn the “A/C” switch ON and 

OFF. After this, turn the air condi-

tioning system on and off repeat-

edly. (The fan may not operate in 

freezing temperatures.)

7

If the fan is not operating:
Stop the hybrid system 
immediately and contact your 
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at 
the nearest Toyota dealer.

8

Check if “Engine Coolant 
Temp High Stop in a Safe 

A

B

A

B

C

576

8-2. Steps to take in an emergency

Place See Owner’s Manual” 
is shown on the multi-infor-
mation display.

If the message does not disappear: 

Stop the hybrid system and contact 

your Toyota dealer.
If the message is not displayed: 

Have the vehicle inspected at the 

nearest Toyota dealer.

If “Hybrid System Over-
heated Output Power 
Reduced” is shown on the 
multi-information display

1

Stop the vehicle in a safe 
place.

2

Stop the hybrid system and 
carefully lift the hood.

3

After the hybrid system has 
cooled down, inspect the 
hoses and radiator core (radi-
ator) for any leaks.

Radiator

Cooling fan

If a large amount of coolant leaks, 

immediately contact your Toyota 

dealer.

4

The coolant level is satisfac-
tory if it is between the 

“FULL” and “LOW” lines on 
the reservoir.

Reservoir

“FULL” line

“LOW” line

5

Add coolant if necessary.

Water can be used in an emer-

gency if power control unit coolant 

is unavailable.

If water was added in an emer-

gency, have the vehicle inspected 

at your Toyota dealer as soon as 

possible.

6

After stopping the hybrid sys-
tem and waiting for 5 minutes 
or more, start the hybrid sys-
tem again and check for the 
multi-information display.

If the message does not disappear: 

Stop the hybrid system and contact 

your Toyota dealer.
If the message is not displayed: 

The hybrid system temperature has 

A

B

A

B

C

577

8-2. Steps to take in an emergency

8

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 a

rises

dropped and the vehicle may be 

driven normally.
However, if the message appears 

again frequently, contact your 

Toyota dealer.

WARNING

When inspecting under the 

hood of your vehicle

Observe the following precau-

tions.

Failure to do so may result in seri-

ous injury such as burns.

If steam is seen coming from 

under the hood, do not open the 

hood until the steam has sub-

sided. The engine compart-

ment may be very hot.

After the hybrid system has 

been turned off, check that the 

“READY” indicator is off.

When the hybrid system is oper-

ating, the gasoline engine may 

automatically start, or the cool-

ing fan may suddenly operate 

even if the gasoline engine 

stops. Do not touch or approach 

rotating parts such as the fan, 

which may lead to fingers or 

clothing (especially a tie, a scarf 

or a muffler) getting caught, 

resulting in serious injury.

Do not loosen the coolant reser-

voir cap while the hybrid system 

and radiator are hot.

High temperature steam or 

coolant could spray out.

NOTICE

When adding engine/power 

control unit coolant

Add coolant slowly after the 

hybrid system has cooled down 

sufficiently. Adding cool coolant to 

a hot hybrid system too quickly 

can cause damage to the hybrid 

system.

To prevent damage to the 

cooling system

Observe the following precau-

tions:

Avoid contaminating the coolant 

with foreign matter (such as 

sand or dust, etc.).

Do not use any coolant additive.

578

8-2. Steps to take in an emergency

1

Stop the hybrid system. Set 
the parking brake and shift 
the shift lever to P.

Do not press the shift lever button 

after shifting the shift lever to P. 

2

Remove the mud, snow or 
sand from around the stuck 
tire.

3

Place wood, stones or some 
other material to help provide 
traction under the tires.

4

Restart the hybrid system

5

Shift the shift lever to D or R 
and release the parking 
brake. Then, while exercising 
caution, depress the acceler-
ator pedal.

When it is difficult to free the 

vehicle

Press 

 to turn off TRAC. 

(

P.408)

If the vehicle becomes 

stuck

Carry out the following pro-
cedures if the tires spin or 
the vehicle becomes stuck 
in mud, dirt or snow:

Recovering procedure

WARNING

When attempting to free a 

stuck vehicle

If you choose to push the vehicle 

back and forth to free it, make 

sure the surrounding area is clear 

to avoid striking other vehicles, 

objects or people. The vehicle 

may also lunge forward or lunge 

back suddenly as it becomes free. 

Use extreme caution.

When shifting the shift lever

Be careful not to shift the shift 

lever with the accelerator pedal 

depressed.
This may lead to unexpected 

rapid acceleration of the vehicle 

that may cause an accident 

resulting in death or serious 

injury.

NOTICE

To avoid damaging the trans-

mission and other compo-

nents

Avoid spinning the wheels and 

depressing the accelerator 

pedal more than necessary.

If the vehicle remains stuck 

even after these procedures are 

performed, the vehicle may 

require towing to be freed.

579

9

9

Vehicle

 specifications

Vehicle specifications

9-1. Specifications

Maintenance data (fuel, oil 

level, etc.)..................

580

Fuel information ..........

587

Tire information ...........

589

9-2. Customization

Customizable features

599

9-3. Initialization

Items to initialize .........

615

580

9-1. Specifications

9-1.Specifications

*

: Unladen vehicle

Vehicle identification num-
ber

The vehicle identification num-
ber (VIN) is the legal identifier 
for your vehicle. This is the pri-
mary identification number for 
your Toyota. It is used in regis-
tering the ownership of your 
vehicle.
This number is on the top left of 

the instrument panel.

This number is also stamped 

Maintenance data (fuel, oil level, etc.)

Dimensions and weights

Overall length

*

180.9 in. (4595 mm)

Overall width

*

73.0 in. (1855 mm)

Overall height

*

With18-inch wheels

67.0 in. (1701 mm)

With19-inch wheels

67.2 in. (1706 mm)

Wheelbase

*

105.9 in. (2690 mm)

Tread

*

With18-inch 
wheels

Front

63.0 in. (1600 mm)

Rear

63.7 in. (1619 mm)

With19-inch 
wheels

Front

62.6 in. (1590 mm)

Rear

63.3 in. (1609 mm)

Vehicle capacity weight (Occupants + luggage)

970 lb. (440 kg)

Trailer Weight Rating (Trailer weight + cargo 
weight)

2500 lb. (1135 kg)

Seating capacity

Seating capacity

5 (Front 2, Rear 3)

Vehicle identification

581

9-1. Specifications

9

Vehicle

 specifications

under the right-hand front seat.

This number is also on the Certi-
fication Regulation Label.

Engine number

The engine number is stamped 
on the engine block as shown.

Engine

Model

2.5 L 4-cylinder (A25A-FXS)

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44

4.07 in. (87.50

103.48 mm)

Displacement

151.8 cu. in. (2487 cm

3

)

Valve clearance

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane Rating

87 (Research Octane Number 91) or 
higher

Fuel tank capacity (Reference) 14.5 gal. (55 L, 12.1 Imp.gal.)

 

 

 

 

 

 

 

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