Toyota RAV4 Hybrid (2023 year). Manual in english

1-2. Child safety

For
safety and secu

rity

restraint system installation,
install the head restraint.



Center rear seat

Adjust the head restraint to
the upmost position.

If the head restraint interferes with

your child restraint system, and the

head restraint can be removed,

remove the head restraint.

(



P.167)

Latch the hook onto the
anchor bracket and tighten
the top tether strap.

Make sure the top tether strap is

securely latched.
When installing the child restraint

system with the head restraint

being raised, be sure to have the

top tether strap pass underneath

the head restraint.

Hook

Top tether strap

■

Laws and regulations pertain-

ing to anchors

The LATCH system conforms to

FMVSS225 or CMVSS210.2.

Child restraint systems conforming

to FMVSS213 or CMVSS213 speci-

fications can be used.

This vehicle is designed to conform

to SAE J1819.

WARNING

■

When installing a child

restraint system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

Firmly attach the top tether

strap and make sure that the

belt is not twisted.

●

Do not attach the top tether

strap to anything other than the

anchor bracket.

●

After securing a child restraint

system, never adjust the seat.

●

Follow all installation instruc-

tions provided by the child

restraint system manufacturer.

1-3. Emergency assistance

For
safety and secu

rity

1-3.Emergency assistance



Type A

Microphone

“SOS” button

LED light indicators



Type B

Microphone

“SOS” button

LED light indicators

Subscribers have the following
Safety Connect services avail-
able:



Automatic Collision Notifica-
tion

Helps drivers receive necessary
response from emergency service

Safety Connect

Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.

By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto
Rico and Toyota.ca in Can-
ada. All use of the Safety
Connect service is subject
to such then-applicable
Terms and Conditions.

System components

Services

1-3. Emergency assistance

providers. (



P.67

)

: U.S. Patent No. 7,508,298 B2



Stolen Vehicle Location

Helps drivers in the event of vehicle
theft. (



P.67

)



Emergency Assistance Button
(“SOS”)

Connects drivers to response-cen-
ter support. (



P.68

)



Enhanced Roadside Assis-
tance

Provides drivers various on-road
assistance. (



P.68

)

After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin receiv-
ing services.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.



The United States

1-800-331-4331



Canada

1-888-869-6828



Puerto Rico

1-877-855-8377

■

Safety Connect Services Infor-

mation

●

Phone calls using the vehicle’s
Bluetooth

technology will not be

possible when Safety Connect is

active and in use.

●

Safety Connect is available begin-

ning Fall 2009 on select Toyota

models (in the contiguous United

States only). Contact with the

Safety Connect response center

is dependent upon the telematics

device being in operative condi-

tion, cellular connection availabil-

ity, and GPS satellite signal

reception, which can limit the abil-

ity to reach the response center or

receive emergency service sup-

port. Enrollment and Telematics

Subscription Service Agreement

are required. A variety of subscrip-

tion terms are available; charges

vary by subscription term selected

and location.

●

Automatic Collision Notification,

Emergency Assistance and Stolen

Vehicle Location are available in

the United States, including

Hawaii and Alaska, Puerto Rico

and Canada, and Enhanced

Roadside Assistance are avail-

able in the United States, Puerto

Rico and Canada.

●

Automatic Collision Notification,

Emergency Assistance, Stolen

Vehicle and Enhanced Road

Assistance are not available in the

U.S. Virgin Islands.

For vehicles first sold in the U.S.

Virgin Islands, no Safety Connect

services will function in or outside

the U.S. Virgin Islands.

●

Safety Connect services are not

subject to section 255 of the Tele-

communications Act and the

device is not TTY compatible.

■

Languages

The Safety Connect response cen-

ter will offer support in multiple lan-

guages. The Safety Connect system

Subscription

1-3. Emergency assistance

For
safety and secu

rity

will offer voice prompts in English,

Spanish, and French. Please indi-

cate your language of choice when

enrolling.

■

When contacting the response

center

You may be unable to contact the

response center if the network is

busy.

When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:



Green indicator light on =
Active service



Green indicator light flashing
= Safety Connect call in pro-
cess



Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)



No indicator light (off) =
Safety Connect service not
active

■

Automatic Collision Notifi-
cation

In case of either airbag deploy-

ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.

■

Stolen Vehicle Location

If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto

Safety Connect LED light
Indicators

Safety Connect services

1-3. Emergency assistance

Rico and Toyota.ca in Canada.

■

Emergency Assistance But-
ton (“SOS”)

In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.

If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.

■

Enhanced Roadside Assis-
tance

Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.

Important! Read this informa-
tion before using Safety Con-
nect.

■

Exposure to radio fre-
quency signals

The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.



ANSI (American National
Standards Institute) C95.1
[1992]



NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]



ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]

Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians

Safety information for
Safety Connect

1-4. Hybrid system

1-4.Hybrid system

The illustration is an example for explanation and may differ from the actual
item.

Gasoline engine

Front electric motor (traction motor)

Rear electric motor (traction motor)

■

When stopped/during start
off

The gasoline engine stops

when the vehicle is stopped.
During start off, the electric
motor (traction motor) drives the
vehicle. At slow speeds or when

traveling down a gentle slope,
the engine is stopped

and the

electric motor (traction motor) is
used.
When the shift lever is in N, the
hybrid battery (traction battery)
is not being charged.

Hybrid system features

Your vehicle is a Hybrid Electric Vehicle. It has characteris-
tics different from conventional vehicles. Be sure you are
closely familiar with the characteristics of your vehicle, and
operate it with care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.

System components

1-4. Hybrid system

For
safety and secu

rity

: When the hybrid battery (traction

battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. (



P.71)

■

During normal driving

The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.

■

When accelerating sharply

When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).

■

When braking (regenera-
tive braking)

The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.

■

Regenerative braking

In the following situations, kinetic

energy is converted to electric

energy and deceleration force can

be obtained in conjunction with the

recharging of the hybrid battery

(traction battery).

●

The accelerator pedal is released

while driving with the shift lever in

D or S.

●

The brake pedal is depressed

while driving with the shift lever in

D or S.

■

EV indicator

The EV indicator comes on when

the vehicle is driven using only the

electric motor (traction motor) or the

gasoline engine is stopped.
The on/off operation of the EV indi-

cator can be changed. (



P.110)

■

Conditions in which the gaso-

line engine may not stop

The gasoline engine starts and

stops automatically. However, it

may not stop automatically in the
following conditions

●

During gasoline engine warm-up

●

During hybrid battery (traction bat-

tery) charging

●

When the temperature of the

hybrid battery (traction battery) is

high or low

●

When the heater is switched on

: Depending on the circumstances,

the gasoline engine may also not
stop automatically in other situa-
tions.

■

Charging the hybrid battery

(traction battery)

As the gasoline engine charges the

hybrid battery (traction battery), the

battery does not need to be charged

from an outside source. However, if

the vehicle is left parked for a long

time the hybrid battery (traction bat-

tery) will slowly discharge. For this

reason, be sure to drive the vehicle

at least once every few months for

at least 30 minutes or 10 miles (16

km). If the hybrid battery (traction

battery) becomes fully discharged

and you are unable to start the

hybrid system, contact your Toyota

dealer.

1-4. Hybrid system

■

Charging the 12-volt battery



P.487

■

After the 12-volt battery has dis-

charged or when the terminal

has been removed and installed

during replace, etc.

The gasoline engine may not stop

even if the vehicle is being driven by

the hybrid battery (traction battery).

If this continues for a few days, con-

tact your Toyota dealer.

■

Sounds and vibrations specific

to a Hybrid Electric Vehicle

There may be no engine sound or

vibration even though the vehicle is

able to move with the “READY” indi-

cator is illuminated. For safety,

make sure to shift the shift lever to P

and apply the parking brake when

parked.
The following sounds or vibrations

may occur when the hybrid system

is operating and are not a malfunc-

tion:

●

Motor sounds may be heard from

the engine compartment.

●

Sounds may be heard from the

hybrid battery (traction battery)

under the rear seats when the

hybrid system starts or stops.

●

Relay operating sounds such as a

snap or soft clank will be emitted

from the hybrid battery (traction

battery), under the rear seats,

when the hybrid system is started

or stopped.

●

Sounds from the hybrid system

may be heard when the back door

is open.

●

Sounds may be heard from the

transmission when the gasoline

engine starts or stops, when driv-

ing at low speeds, or during idling.

●

Engine sounds may be heard

when accelerating sharply.

●

Sounds may be heard due to

regenerative braking when the

brake pedal is depressed or as

the accelerator pedal is released.

●

Vibration may be felt when the

gasoline engine starts or stops.

●

Cooling fan sounds may be heard

from the air intake vent under the

rear seat.

■

Maintenance, repair, recycling,

and disposal

Contact your Toyota dealer regard-

ing maintenance, repair, recycling

and disposal. Do not dispose of the

vehicle yourself.

When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).

■

Acoustic Vehicle Alerting Sys-

tem

In the following cases, the Acoustic

Vehicle Alerting System may be dif-

ficult for surrounding people to hear.

●

In very noisy areas

●

In the wind or the rain

Also, as the Acoustic Vehicle Alert-

ing System is installed on the front

of the vehicle, it may be more diffi-

cult to hear from the rear of the vehi-

cle compared to the front.

■

If “Proximity Notification Sys-

tem Malfunction Visit Your

Dealer” is displayed on the

multi-information display

The system may be malfunctioning.

Have the vehicle inspected by your

Toyota dealer.

Acoustic Vehicle Alerting
System

1-4. Hybrid system

For
safety and secu

rity

: This function can only be used in

the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.

This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “MULTIME-
DIA OWNER’S MANUAL”.

■

Predictive deceleration sup-
port



When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the refer-
ence operation range (

) of

the ECO Accelerator Guid-
ance (



P.107) on the multi-

information display will be
turned off to encourage the
driver to reduce excessive
acceleration.

With 7-inch display:

With 12.3-inch display:



The engine braking force will
be increased according to the
driving conditions to more effi-
ciently charge the hybrid bat-
tery (traction battery) after the
accelerator pedal is released.

■

Predictive SOC

control

The following types of control
are performed based on data
such as road and traffic informa-
tion during route guidance by
the navigation system to help
ensure that the vehicle effi-
ciently uses electricity.



When there is a long downhill
slope along the route, the sys-
tem reduces the hybrid bat-
tery (traction battery) level
before reaching the slope to
help ensure charging capacity
for regenerative braking while
traveling downhill.



When traffic congestion is
predicted along the route, the
system helps ensure a certain
battery level before reaching
congested roads to reduce
the frequency of starting the
engine to charge the hybrid
battery (traction battery) due

Predictive efficient drive
(if equipped)

1-4. Hybrid system

For
safety and secu

rity

The illustration is an example for explanation and may differ from the actual
item.

Warning label

Service plug

Rear electric motor (traction motor)

Hybrid battery (traction battery)

High voltage cables (orange)

Front electric motor (traction motor)

Power control unit

Air conditioning compressor

Hybrid system precautions

Take care when handling the hybrid system, as it is a high
voltage system (about 650V at maximum) as well as contains
parts that become extremely hot when the hybrid system is
operating. Obey the warning labels attached to the vehicle.

System components

1-4. Hybrid system

■

Running out of fuel

When the vehicle has run out of fuel

and the hybrid system cannot be

started, refuel the vehicle with at

least enough gasoline to make the

low fuel level warning light (



P.462)

go off. If there is only a small

amount of fuel, the hybrid system

may not be able to start. (The stan-

dard amount of fuel is about 2.3 gal.

[8.8 L, 1.9 Imp.gal.], when the vehi-

cle is on a level surface. This value

may vary when the vehicle is on a

slope. Add extra fuel when the vehi-

cle is inclined.)

■

Electromagnetic waves

●

High voltage parts and cables on

Hybrid Electric Vehicles incorpo-

rate electromagnetic shielding,

and therefore emit approximately

the same amount of electromag-

netic waves as conventional gaso-

line powered vehicles or home

electronic appliances.

●

Your vehicle may cause sound

interference in some third party-

produced radio parts.

■

Hybrid battery (traction battery)

The hybrid battery (traction battery)

has a limited service life. The lifes-

pan of the hybrid battery (traction

battery) can change in accordance

with driving style and driving condi-

tions.

■

Starting the hybrid system in an

extremely cold environment

When the hybrid battery (traction

battery) is extremely cold (below

approximately -22°F [-30°C]) under

the influence of the outside tem-

perature, it may not be possible to

start the hybrid system. In this case,

try to start the hybrid system again

after the temperature of the hybrid

battery increases due to the outside

temperature increase etc.

WARNING

■

High voltage precautions

This vehicle has high voltage DC

and AC systems as well as a 12-

volt system. DC and AC high volt-

age is very dangerous and can

cause severe burns and electric

shock that may result in death or

serious injury.

●

Never touch, disassemble,

remove or replace the high volt-

age parts, cables or their con-

nectors.

●

The hybrid system will become

hot after starting as the system

uses high voltage. Be careful of

both the high voltage and the

high temperature, and always

obey the warning labels

attached to the vehicle.

●

Never try to open the service

plug access hole located under-

neath the rear seats. The ser-

vice plug is used only when the

vehicle is serviced and is sub-

ject to high voltage.

■

Road accident cautions

Observe the following precautions

to reduce the risk of death or seri-

ous injury:

●

Pull your vehicle off the road,

shift the shift lever to P, apply

the parking brake, and turn the

hybrid system off.

●

Do not touch the high voltage

parts, cables and connectors.

1-4. Hybrid system

For
safety and secu

rity

WARNING

●

If electric wires are exposed

inside or outside your vehicle,

an electric shock may occur.

Never touch exposed electric

wires.

●

If a fire occurs in the Hybrid

Electric Vehicle, leave the vehi-

cle as soon as possible. Never

use a fire extinguisher that is

not meant for electric fires.

Using even a small amount of

water may be dangerous.

●

If your vehicle needs to be

towed, do so with four wheels

raised. If the wheels connected

to the electric motor (traction

motor) are on the ground when

towing, the motor may continue

to generate electricity. This may

cause a fire. (



P.451)

●

Carefully inspect the ground

under the vehicle. If you find

that liquid has leaked onto the

ground, the fuel system may

have been damaged. Leave the

vehicle as soon as possible.



AXAH54L models

●

If a fluid leak occurs, do not

touch the fluid as it may be

strong alkaline electrolyte from

the hybrid battery (traction bat-

tery). If it comes into contact

with your skin or eyes, wash it

off immediately with a large

amount of water or, if possible,

boric acid solution. Seek imme-

diate medical attention.

: The model code is indicated on

the Certification Regulation
Label. (



P.496)



AXAL54L models

●

Do not touch the battery if liquid

is leaking from or adhering to it.

If electrolyte (carbonic-based

organic electrolyte) from the

hybrid battery (traction battery)

comes into contact with the

eyes or skin, it could cause

blindness or skin wounds. In the

unlikely event that it comes into

contact with the eyes or skin,

wash it off immediately with a

large amount of water, and seek

immediate medical attention.

●

If electrolyte is leaking from the

hybrid battery (traction battery),

do not approach the vehicle.

Even in the unlikely event that

the hybrid battery (traction bat-

tery) is damaged, the internal

construction of the battery will

prevent a large amount of elec-

trolyte from leaking out. How-

ever, any electrolyte that does

leak out will give off a vapor.

This vapor is an irritant to skin

and eyes and could cause acute

poisoning if inhaled.

●

Do not bring burning or high-

temperature items close to the

electrolyte.

The electrolyte may ignite and

cause a fire.

: The model code is indicated on

the Certification Regulation
Label. (



P.496)

■

Hybrid battery (traction bat-

tery)

●

AXAL54L models

: Your vehi-

cle contains a sealed lithium-ion

battery.

: The model code is indicated on

the Certification Regulation
Label. (



P.496)

1-4. Hybrid system

There is an air intake vent under
the right side of the rear seat
with the purpose of cooling the
hybrid battery (traction battery).

If the vent is blocked, it may inter-
fere with the cooling of the hybrid
battery (traction battery).
If input/output of the hybrid battery
(traction battery) becomes limited
and the distance that the vehicle
can be driven using the electric
motor (traction motor) is reduced,
the fuel economy may be reduced.

WARNING

●

Never resell, hand over or mod-

ify the hybrid battery. To prevent

accidents, hybrid batteries that

have been removed from a dis-

posed vehicle are collected

through Toyota dealer. Do not

dispose of the battery yourself.

Unless the battery is properly col-

lected, the following may occur,

resulting in death or serious

injury:
• The hybrid battery may be ille-

gally disposed of or dumped,

and it is hazardous to the envi-

ronment or someone may touch

a high voltage part, resulting in

an electric shock.

• The hybrid battery is intended to

be used exclusively with your

Hybrid Electric Vehicle. If the

hybrid battery is used outside of

your vehicle or modified in any

way, accidents such as electric

shock, heat generation, smoke

generation, an explosion and

electrolyte leakage may occur.

When reselling or handing over

your vehicle, the possibility of an

accident is extremely high

because the person receiving the

vehicle may not be aware of these

dangers.

●

If your vehicle is disposed of

without the hybrid battery hav-

ing been removed, there is a

danger of serious electric shock

if high voltage parts, cables and

their connectors are touched. In

the event that your vehicle must

be disposed of, the hybrid bat-

tery must be disposed of by

your Toyota dealer or a qualified

service shop. If the hybrid bat-

tery is not disposed of properly,

it may cause electric shock that

can result in death or serious

injury.

NOTICE

■

Hybrid battery (traction bat-

tery)

Do not carry large amounts of

water such as water cooler bottles

in the vehicle.

If water spills onto the hybrid bat-

tery (traction battery), the battery

may be damaged. Have the vehi-

cle inspected by your Toyota

dealer.

Hybrid battery (traction
battery) air intake vent

Toyota RAV4 Hybrid (2023 year). Manual in english - page 4