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Toyota RAV4 (2023 year). Manual in english - page 29

467

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

Slightly loosen the wheel
nuts (one turn).

Turn the tire jack portion

by hand until the notch of the
jack is in contact with the jack
point.

After removing the jack from the
jack holder, turn the jack portion

in the opposite direction to lower

the jack, and then adjust the jack

set position.
The jack point guides are located

under the rocker panel. They indi-

cate the jack point positions.

Assemble the jack handle
and the wheel nut wrench as
shown in the illustration.



Except for models made in
Japan

: The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.487)



For models made in Japan

: The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.487)

Raise the vehicle until the tire
is slightly raised off the
ground.

Remove all the wheel nuts
and the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

468

7-2. Steps to take in an emergency

scratching the wheel surface.

Remove any dirt or foreign
matter from the wheel con-
tact surface.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, causing the tire to come off.

Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.

When replacing a steel wheel with

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or

the area around the brakes

immediately after the vehicle

has been driven.

After the vehicle has been

driven the disc wheels and the

area around the brakes will be

extremely hot. Touching these

areas with hands, feet or other

body parts while changing a tire,

etc. may result in burns.

●

Failure to follow these precau-

tions could cause the wheel

nuts to loosen and the tire to fall

off, resulting in death or serious

injury.

• Have the wheel nuts tightened

with a torque wrench to 76 ft•lbf

(103 N•m, 10.5 kgf•m) as soon

as possible after changing

wheels.

• Do not attach a heavily dam-

aged wheel ornament, as it may

fly off the wheel while the vehi-

cle is moving.

• When installing a tire, only use

wheel nuts that have been spe-

cifically designed for that wheel.

• If there are any cracks or defor-

mations in the bolt screws, nut

threads or bolt holes of the

wheel, have the vehicle

inspected by your Toyota

dealer.

• When installing the wheel nuts,

be sure to install them with the

tapered ends facing inward.

●

For vehicles with power back

door: In cases such as when

replacing tires, make sure to

turn off the power back door

system (



P.138). Failure to do

so may cause the back door to

operate unintentionally if the

power back door switch is acci-

dentally touched, resulting in

hands and fingers being caught

and injured.

Installing the spare tire

469

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

a steel wheel, tighten the nuts until
the tapered portion

comes into

loose contact with the disc wheel
seat

When replacing an aluminum wheel

with a steel wheel, tighten the

wheel nuts until the tapered portion

comes into loose contact with

the disc wheel seat

When replacing an aluminum wheel

with an aluminum wheel, turn the
wheel nuts until the washers

come into contact with the disc
wheel

Lower the vehicle.

Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.

Tightening torque:

76 ft•lbf (103 N•m, 10.5 kgf•m)

For vehicles with full wheel
ornament: When reinstalling
an original wheel, reinstall
the wheel ornament

Align the cutout of the wheel orna-

ment with the valve stem as shown.

: The wheel ornament cannot be

470

7-2. Steps to take in an emergency

installed on the compact spare
tire.

Stow the flat tire, tire jack and
all tools.

■

The compact spare tire

●

The compact spare tire is identi-

fied by the label “TEMPORARY

USE ONLY” on the tire sidewall.

Use the compact spare tire tem-

porarily, and only in an emer-

gency.

●

Make sure to check the tire infla-

tion pressure of the compact

spare tire. (



P.492)

■

When using the compact spare

tire

As the compact spare tire is not

equipped with a tire pressure warn-

ing valve and transmitter (if

equipped), low inflation pressure of

the spare tire will not be indicated by

the tire pressure warning system.

Also, if you replace the compact

spare tire after the tire pressure

warning light comes on, the light

remains on.

■

When the compact spare tire is

attached

The vehicle height may become

lower when driving with the compact

spare tire compared to when driving

with standard tires.

■

If you have a flat front tire on a

road covered with snow or ice

Install the compact spare tire on one

of the rear wheels of the vehicle.

Perform the following steps and fit

tire chains to the front tires:

Replace a rear tire with the com-

pact spare tire.

Replace the flat front tire with the

tire removed from the rear of the

vehicle.

Fit tire chains to the front tires.

■

When stowing the jack

Before storing the jack, adjust the

height of the jack to match the

shape of the jack holder.
The storage direction of the jack dif-

fers depending on the type, so make

sure to store the jack in the correct

direction.

Except for models made in Japan

For models made in Japan

: The country of production is writ-

ten on the Certification Regulation
Label. (



P.487)

WARNING

■

When using the compact

spare tire

●

Remember that the compact

spare tire provided is specifi-

cally designed for use with your

vehicle. Do not use your com-

pact spare tire on another vehi-

cle.

●

Do not use more than one com-

pact spare tire simultaneously.

●

Replace the compact spare tire

with a standard tire as soon as

possible.

471

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

WARNING

●

Avoid sudden acceleration,

abrupt steering, sudden brak-

ing and shifting operations that

cause sudden engine braking.

■

When the compact spare tire

is attached

The vehicle speed may not be

correctly detected, and the follow-

ing systems may not operate cor-

rectly:
• ABS & Brake assist

• VSC/Trailer Sway Control

• TRAC

• Dynamic radar cruise control

with full-speed range

• PCS (Pre-Collision System)

• EPS

• LTA (Lane Tracing Assist)

• Tire pressure warning system (if

equipped)

• AHB (Automatic High Beam)

• BSM (if equipped)

• RCTA (if equipped)

• PKSB (if equipped)

• Intuitive parking assist (if

equipped)

• Downhill assist control system

(if equipped)

• Rear view monitor system (if

equipped)

• Panoramic view monitor (if

equipped)

• Toyota parking assist monitor (if

equipped)

• Navigation system (if equipped)

Also, not only can the following

systems not be utilized fully, but

they may actually negatively

affect the drive-train components:
• Dynamic Torque Control AWD

system (if equipped)

• Dynamic Torque Vectoring

AWD system (if equipped)

■

Speed limit when using the

compact spare tire

Do not drive at speeds in excess

of 50 mph (80 km/h) when a com-

pact spare tire is installed on the

vehicle.
The compact spare tire is not

designed for driving at high

speeds. Failure to observe this

precaution may lead to an acci-

dent causing death or serious

injury.

■

After using the tools and jack

Before driving, make sure all the

tools and jack are securely in

place in their storage location to

reduce the possibility of personal

injury during a collision or sudden

braking.

NOTICE

■

Be careful when driving over

bumps with the compact

spare tire installed on the

vehicle

The vehicle height may become

lower when driving with the com-

pact spare tire compared to when

driving with standard tires. Be

careful when driving over uneven

road surfaces.

472

7-2. Steps to take in an emergency

One of the following may be the
cause of the problem:



There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.



The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. (



P.203, 204)



There may be a malfunction
in the engine immobilizer sys-
tem. (



P.70)

One of the following may be the
cause of the problem:



The battery may be dis-
charged. (



P.476)

NOTICE

■

Driving with tire chains and

the compact spare tire

Do not fit tire chains to the com-

pact spare tire.
Tire chains may damage the vehi-

cle body and adversely affect driv-

ing performance.

■

When replacing the tires

(vehicles with tire pressure

warning system)

When removing or fitting the

wheels, tires or the tire pressure

warning valve and transmitter,

contact your Toyota dealer as the

tire pressure warning valve and

transmitter may be damaged if not

handled correctly.

If the engine will not

start

If the engine will not start
even though correct start-
ing procedures are being
followed (



P.203, 204), con-

sider each of the following
points:

The engine will not start
even though the starter
motor operates normally

The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume

473

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises



The battery terminal connec-
tions may be loose or cor-
roded.

The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. (



P.473)

One of the following may be the
cause of the problem:



The battery may be dis-
charged. (



P.476)



One or both of the battery ter-
minals may be disconnected.

Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.

When the engine does not start,
the following steps can be used

as an interim measure to start
the engine if the engine switch is
functioning normally:

Pull the parking brake switch
to check that the parking
brake is set. (



P.213)

Parking brake indicator will come

on.

Shift the shift lever to P.

Turn the engine switch to
ACC.

Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.

Even if the engine can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.

The starter motor does
not turn over (vehicles
with smart key system)

The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound

Emergency start function
(vehicles with smart key
system)

474

7-2. Steps to take in an emergency

■

When the electronic key does

not work properly

●

Make sure that the smart key sys-

tem has not been deactivated in

the customization setting. If it is

off, turn the function on.

(Customizable features:



P.515)

●

Check if battery-saving mode is

set. If it is set, cancel the function.

(



P.141)

●

The electronic key function may

have stopped. (



P.141)

If you lose your keys

New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.

NOTICE

■

When an electronic key is lost

(if equipped)

If the electronic key remains lost,

the risk of vehicle theft increases

significantly. Visit your Toyota

dealer immediately with all

remaining electronic keys that

were provided with your vehicle.

If the electronic key

does not operate prop-

erly (vehicles with

smart key system)

If communication between
the electronic key and vehi-
cle is interrupted (



P.141)

or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.

NOTICE

■

In case of a smart key system

malfunction, or other key

related problems

Take your vehicle with all the

electronic keys provided with your

vehicle to your Toyota dealer.

475

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

Use the mechanical key
(



P.118) in order to perform the

following operations.

Locks all the doors

Unlocks the door

Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.

■

Key linked functions

Closes the windows and the
moon roof

or panoramic moon

roof

(turn and hold)

Opens the windows and the
moon roof

or panoramic moon

roof

(turn and hold)

:If equipped

:These settings must be custom-

ized at your Toyota dealer.

Ensure that the shift lever is
in P and depress the brake
pedal.

Touch the Toyota emblem
side of the electronic key to
the engine switch.

When the electronic key is

detected, a buzzer sounds and the

engine switch will turn to ON.
When the smart key system is

deactivated in customization set-

ting, the engine switch will turn to

ACC.

Locking and unlocking
the doors

WARNING

■

When using the mechanical

key and operating the power

windows or the moon roof (if

equipped) or panoramic

moon roof (if equipped)

Operate the power window or the

moon roof or panoramic moon

roof after checking to make sure

that there is no possibility of any

passenger having any of their

body parts caught in the window

or the moon roof or panoramic

moon roof. Also, do not allow chil-

dren to operate the mechanical

key. It is possible for children and

other passengers to get caught in

the power window or the moon

roof or panoramic moon roof.

Starting the engine

476

7-2. Steps to take in an emergency

Firmly depress the brake
pedal and check that

displayed on the multi-infor-
mation display.

Press the engine switch
shortly and firmly.

In the event that the engine still
cannot be started, contact your
Toyota dealer.

■

Stopping the engine

Shift the shift lever to P, set the

parking brake and press the engine

switch as you normally do when

stopping the engine.

■

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended

that the electronic key battery be

replaced immediately when the bat-

tery is depleted. (



P.425)

■

Alarm (if equipped) (for Canada)

Using the mechanical key to lock

the doors will not set the alarm sys-

tem.
If a door is unlocked using the

mechanical key when the alarm sys-

tem is set, the alarm may be trig-

gered.

■

Changing engine switch modes

Release the brake pedal and press

the engine switch in step

above.

The engine does not start and

modes will be changed each time

the switch is pressed. (



P.207)

If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.

Vehicles with alarm system:
Confirm that the electronic
key is being carried.

When connecting the jumper (or

booster) cables, depending on the

situation, the alarm may activate

and the doors locked. (

Open the hood. (

Connect a positive jumper cable clamp to

on your vehicle and

connect the clamp on the other end of the positive cable to

the second vehicle. Then, connect a negative cable clamp to

If the vehicle battery

is discharged

The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your
Toyota dealer or a qualified
repair shop.

Restarting the engine

477

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

on the second vehicle and connect the clamp at the other end of
the negative cable to

Positive (+) battery terminal (your vehicle)

Positive (+) battery terminal (second vehicle)

Negative (-) battery terminal (second vehicle)

Solid, stationary, unpainted metallic point away from the battery
and any moving parts as shown in the illustration

Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the battery of your
vehicle.

Vehicles without smart key
system: Maintain the engine
speed of the second vehicle
and start the engine of your
vehicle.
Vehicles with smart key sys-
tem: Maintain the engine
speed of the second vehicle
and start the engine of your
vehicle by turning the engine
switch to ON.

Once the vehicle’s engine
has started, remove the
jumper cables in the exact
reverse order from which
they were connected.

Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.

■

Starting the engine when the

battery is discharged

The engine cannot be started by

push-starting.

■

To prevent battery discharge

●

Turn off the headlights and the

audio system while the engine is

stopped.

(Vehicles with Stop & Start system:

Except when the engine is stopped

478

7-2. Steps to take in an emergency

due to the Stop & Start system)

●

Turn off any unnecessary electri-

cal components when the vehicle

is running at a low speed for an

extended period, such as in heavy

traffic.

■

When the battery is removed or

discharged

●

Information stored in the ECU is

cleared. When the battery is

depleted, have the vehicle

inspected at your Toyota dealer.

●

Some systems may require initial-

ization. (



P.523)

■

When removing the battery ter-

minals

When the battery terminals are

removed, the information stored in

the ECU is cleared. Before remov-

ing the battery terminals, contact

your Toyota dealer.

■

Charging the battery

The electricity stored in the battery

will discharge gradually even when

the vehicle is not in use, due to nat-

ural discharge and the draining

effects of certain electrical appli-

ances. If the vehicle is left for a long

time, the battery may discharge,

and the engine may be unable to

start. (The battery recharges auto-

matically during driving.)

■

When recharging or replacing

the battery (vehicles without

smart key start system)

The engine may not start on the first

attempt after the battery has

recharged but will start normally

after the second attempt. This is not

a malfunction.

■

When recharging or replacing

the battery (vehicles with smart

key system)

●

In some cases, it may not be pos-

sible to unlock the doors using the

smart key system when the bat-

tery is discharged. Use the wire-

less remote control or the

mechanical key to lock or unlock

the doors.

●

The engine may not start on the

first attempt after the battery has

recharged but will start normally

after the second attempt. This is

not a malfunction.

●

The engine switch mode is memo-

rized by the vehicle. When the

battery is reconnected, the system

will return to the mode it was in

before the battery was dis-

charged. Before disconnecting the

battery, turn the engine switch to

OFF.

If you are unsure what mode the

engine switch was in before the

battery discharged, be especially

careful when reconnecting the

battery.

■

When the battery is removed or

discharged (vehicles with Stop

& Start system)

The Stop & Start system may not

automatically stop the engine for up

to an hour.

■

When replacing the battery

●

Vehicles with Stop & Start system:

Use a genuine battery specifically

designed for use with the Stop &

Start system or a battery with equiv-

alent specifications to a genuine

battery. If an unsupported battery is

used, Stop & Start system functions

may be restricted to protect the bat-

tery. Also, battery performance may

decrease and the engine may not

be able to restart. Contact your

Toyota dealer for details.

●

Use a battery that conforms to

European regulations.

Type A:
Use a battery that the case size is

same as the previous one (LN3), 20

hours rate capacity (20HR) is equiv-

alent (65Ah) or greater, and perfor-

mance rating (CCA) is equivalent

(603A) or greater.
Type B:
Use a battery that the case size is

479

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

same as the previous one (LN2), 20

hours rate capacity (20HR) is equiv-

alent (60Ah) or greater, and perfor-

mance rating (CCA) is equivalent

(360A) or greater.
Type C:
Use a battery that the case size is

same as the previous one (LN2), 20

hours rate capacity (20HR) is equiv-

alent (60Ah) or greater, and perfor-

mance rating (CCA) is equivalent

(563A) or greater.

• If the sizes differ, the battery can-

not be properly secured.

• If the 20 hour rate capacity is low,

even if the time period where the

vehicle is not used is a short time,

the battery may discharge and

engine may not be able to start.

WARNING

■

When removing the battery

terminals

Always remove the negative (-)

terminal first. If the positive (+) ter-

minal contacts any metal in the

surrounding area when the posi-

tive (+) terminal is removed, a

spark may occur, leading to a fire

in addition to electrical shocks

and death or serious injury.

■

Avoiding battery fires or

explosions

Observe the following precautions

to prevent accidentally igniting the

flammable gas that may be emit-

ted from the battery:

●

Make sure each jumper cable is

connected to the correct termi-

nal and that it is not unintention-

ally in contact with any other

than the intended terminal.

●

Do not allow the other end of

the jumper cable connected to

the “+” terminal to come into

contact with any other parts or

metal surfaces in the area, such

as brackets or unpainted metal.

●

Do not allow the + and - clamps

of the jumper cables to come

into contact with each other.

●

Do not smoke, use matches,

cigarette lighters or allow open

flame near the battery.

■

Battery precautions

The battery contains poisonous

and corrosive acidic electrolyte,

while related parts contain lead

and lead compounds. Observe

the following precautions when

handling the battery:

●

When working with the battery,

always wear safety glasses and

take care not to allow any bat-

tery fluids (acid) to come into

contact with skin, clothing or the

vehicle body.

●

Do not lean over the battery.

●

In the event that battery fluid

comes into contact with the skin

or eyes, immediately wash the

affected area with water and

seek medical attention.

Place a wet sponge or cloth

over the affected area until

medical attention can be

received.

●

Always wash your hands after

handling the battery support,

terminals, and other battery-

related parts.

●

Do not allow children near the

battery.

■

When replacing the battery

For information regarding battery

replacement, contact your Toyota

dealer.

480

7-2. Steps to take in an emergency

Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the engine.

If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.

NOTICE

■

When handling jumper cables

When connecting the jumper

cables, ensure that they do not

become entangled in the cooling

fan or engine drive belt.

If your vehicle over-

heats

The following may indicate
that your vehicle is over-
heating.



The engine coolant tem-
perature gauge (



P.83, 88)

shows the red zone or a
loss of engine power is
experienced. (For example,
the vehicle speed does not
increase.)



“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” is shown
on the multi-information dis-
play.



Steam comes out from
under the hood.

Correction procedures

481

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

After the engine has cooled
down sufficiently, inspect the
hoses and radiator core (radi-
ator) for any leaks.

Radiator

Cooling fan

If a large amount of coolant leaks,

immediately contact your Toyota

dealer.

The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.

Reservoir

“FULL” line

“LOW” line

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

If water was added in an emer-

gency, have the vehicle inspected

at your Toyota dealer as soon as

possible.

Start the engine and turn the
air conditioning system on to
check that the radiator cool-
ing fan operates and to check
for coolant leaks from the
radiator or hoses.

The fan operates when the air con-

ditioning system is turned on imme-

diately after a cold start. Confirm

that the fan is operating by check-

ing the fan sound and air flow. If it is

difficult to check these, turn the air

conditioning system on and off

repeatedly. (The fan may not oper-

ate in freezing temperatures.)

If the fan is not operating:
Stop the engine immediately
and contact your Toyota
dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.

Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.

If the message does not disappear:

Stop the engine and contact your

Toyota dealer.
If the message is not displayed:

Have the vehicle inspected at the

482

7-2. Steps to take in an emergency

nearest Toyota dealer.

Stop the engine. Set the
parking brake and shift the
shift lever to P.

Remove the mud, snow or
sand from around the stuck
tire.

Place wood, stones or some
other material to help provide
traction under the tires.

Restart the engine.

Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.

■

When it is difficult to free the

vehicle

Press

to turn off TRAC.

(



P.320)

WARNING

■

When inspecting under the

hood of your vehicle

Observe the following precau-

tions.
Failure to do so may result in seri-

ous injury such as burns.

●

If steam is seen coming from

under the hood, do not open the

hood until the steam has sub-

sided. The engine compart-

ment may be very hot.

●

Keep hands and clothing (espe-

cially a tie, a scarf or a muffler)

away from the fan and belts.

Failure to do so may cause the

hands or clothing to be caught,

resulting in serious injury.

●

Do not loosen the coolant reser-

voir cap while the engine and

radiator are hot. High tempera-

ture steam or coolant could

spray out.

NOTICE

■

When adding engine coolant

Add coolant slowly after the

engine has cooled down suffi-

ciently. Adding cool coolant to a

hot engine too quickly can cause

damage to the engine.

■

To prevent damage to the

cooling system

Observe the following precau-

tions:

●

Avoid contaminating the coolant

with foreign matter (such as

sand or dust etc.).

●

Do not use any coolant additive.

If the vehicle becomes

stuck

Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:

Recovering procedure

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