Toyota C-HR (2023 year). Manual in english - page 36

672

7-2. Steps to take in an emergency

If your vehicle needs to be towed

The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or commercial towing service before towing.

●

The hybrid system warning message is shown on the multi-informa-
tion display and the vehicle does not move.

●

The vehicle makes an abnormal sound.

If  towing  is  necessary,  we  recommend  having  your  vehicle
towed  by  any  authorized  Toyota  retailer  or  Toyota  authorized
repairer,  or  any  reliable  repairer  or  commercial  towing  service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.

Situations when it is necessary to contact dealers before towing

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7-2. Steps to take in an emergency

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When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flat-bed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, set the
parking brake and turn the power switch off

Towing with a wheel-lift type truck



From the front



From the rear

Release the parking brake.
Turn automatic mode off.
(



P. 323)

Use a towing dolly under the
front wheels.

Using a flatbed truck

674

7-2. Steps to take in an emergency

If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles, steering and brakes must be in
good condition.

To have yourTo have your vehicle towed by another vehicle, the towing eyelet must be installed to your vehicle. Install the towing eyelet using the following procedure. vehicle towed by another vehicle, the towing eyelet must be installed to your vehicle. Install the towing eyelet using the following procedure.

To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using the follow-
ing procedure.

Take out the wheel nut wrench

and towing eyelet. (



P. 700, 728)

: If the vehicle is not equipped with a wheel nut wrench, a wheel nut wrench

can be purchased at any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

Remove the eyelet cover using
a flathead screwdriver.

To  protect  the  bodywork,  place  a
rag  between  the  screwdriver  and
the  vehicle  body  as  shown  in  the
illustration.

Insert the towing eyelet into the
hole and tighten partially by
hand.

Emergency towing

Emergency towing procedure

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7-2. Steps to take in an emergency

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Tighten down the towing eyelet
securely using a wheel nut
wrench

or hard metal bar.

: If the vehicle is not equipped with a

wheel nut wrench, a wheel nut
wrench can be purchased at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.

Securely attach cables or chains to the towing eyelet.

Take care not to damage the vehicle body.

Enter the vehicle being towed and start the hybrid system.

If the hybrid system does not start, turn the power switch to ON mode.

Shift the shift lever to N and release the parking brake.
Turn automatic mode off. (→P. 323)

When the shift lever cannot be shifted:



P. 315

■

While towing

If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.

■

Wheel nut wrench

Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. (



P. 700, 728)

676

7-2. Steps to take in an emergency

WARNING

Observe the following precautions.
Failure to do so may result in death or serious injury.

■

When towing the vehicle

■

While towing

●

When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.

●

Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.

■

Installing towing eyelets to the vehicle

Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.

Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised  off  the  ground.  If  the  vehicle  is
towed  with  the  front  wheels  contacting
the  ground,  the  drivetrain  and  related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause  a  fire  to  occur  depending  on  the
nature of the damage or malfunction.

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7-2. Steps to take in an emergency

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NOTICE

■

Towing with a sling-type truck

■

To prevent damage to the vehicle when towing using a wheel-lift type
truck

●

Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.

●

When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.

■

To prevent damage to the vehicle when towing with a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

■

To prevent damage to the vehicle during emergency towing

Do not secure cables or chains to the suspension components

Do not tow with a sling-type truck to pre-
vent body damage.

678

7-2. Steps to take in an emergency

If you think something is wrong

●

Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)

●

Flat-looking tires or uneven tire wear

●

Engine coolant temperature gauge needle continually points higher
than normal

●

Changes in exhaust sound

●

Excessive tire squeal when cornering

●

Strange noises related to the suspension system

●

Pinging or other noises related to the hybrid system

●

Engine misses, stumbling or running roughly

●

Appreciable loss of power

●

Vehicle pulls heavily to one side when braking

●

Vehicle pulls heavily to one side when driving on a level road

●

Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor

If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as
soon as possible.

Visible symptoms

Audible symptoms

Operational symptoms

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7-2. Steps to take in an emergency

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If a warning light turns on or a warning

buzzer sounds

Calmly perform the following actions if any of the warning lights
turn on or flash. If a light turns on or flashes, but then goes off,
this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected
by any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer.

Warning light and warning buzzer list

Warning light

Warning light/Details/Actions

(Red)

Brake system warning light (warning buzzer)

Indicates that:
• Low brake fluid; or
• Malfunction in the electronically controlled brake system



Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Continuing to drive the vehicle may be dangerous.

Low engine oil pressure warning light (warning buzzer)

Indicates abnormal engine oil pressure
The warning light may come on if the engine oil pressure
is too low.
A buzzer also sounds.



Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer. Continuing to
drive the vehicle may be dangerous.

Charging system warning light

Indicates a malfunction in the vehicle’s charging system



Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.

680

7-2. Steps to take in an emergency

Malfunction indicator lamp (warning buzzer)

Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system.



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.

SRS warning light

Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

ABS warning light

Indicates a malfunction in:
• The ABS; or
• The brake assist system.



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

(Red/yellow)

Electric power steering system warning light (warning
buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-
ing) system



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

Warning light

Warning light/Details/Actions

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7-2. Steps to take in an emergency

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(Flashes)

Toyota parking assist-sensor OFF indicator (if
equipped)

Indicates a malfunction in the Toyota parking assist-sensor
function



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.



Follow the instructions displayed on the multi-infor-
mation display. (



P. 460)

(Flashes)

PKSB OFF indicator (if equipped)

When a buzzer sounds:
Indicates a malfunction in the PKSB (Parking Support
Brake) system



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.



Follow the instructions displayed on the multi-infor-
mation display. (



P. 481, 690)

(Flashes)

“RCTA OFF” indicator (if equipped)

When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear Crossing Traffic
Alert) function



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

When a buzzer does not sound:
Indicates that the rear bumper around the radar sensor is
covered with dirt, etc. (



P. 448)



Follow the instructions displayed on the multi-infor-
mation display. (



P. 468)

Warning light

Warning light/Details/Actions

682

7-2. Steps to take in an emergency

Slip indicator

Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRC (Traction Control) system; or
• The hill-start assist control system.
The light will flash when the VSC, TRC, ABS or Trailer
Sway Control is operating. (



P. 532)



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

(Yellow)

Brake system warning light

Indicates a malfunction in:
• The regenerative braking system;
• The electronically controlled brake system; or
• The electric parking brake.



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

(Orange)

LTA indicator (warning buzzer) (if equipped)

Indicates a malfunction in the LTA (Lane Tracing Assist)



Follow the instructions displayed on the multi-infor-
mation display. (



P. 399)

(Flashes or

illuminates)

PCS warning light (if equipped)

When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Col-
lision System).



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporarily
unavailable, corrective action may be necessary.



Follow the instructions displayed on the multi-infor-
mation display. (



P. 365, 690)

If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.



P. 384

Warning light

Warning light/Details/Actions

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7-2. Steps to take in an emergency

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(Flashes)

Brake hold operated indicator

Indicates a malfunction in the brake hold system



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

(Flashes)

Parking brake indicator (warning buzzer)

It is possible that the parking brake is not fully engaged or
released



Operate the parking brake switch once again.

This light comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.

Low fuel level warning light

Indicates that remaining fuel is approximately 6.4 L
(1.6 gal., 1.4 Imp.gal.) or less



Refuel the vehicle.

Driver’s and front passenger’s seat belt reminder light
(warning buzzer)

Warns the driver and/or front passenger to fasten their
seat belts.



Fasten the seat belt.
If the front passenger seat is occupied, the front pas-
senger’s seat belt also needs to be fastened to make
the warning light (warning buzzer) off.

(On the center panel)

Rear passengers’ seat belt reminder lights (warning
buzzer)

Warn the rear passengers to fasten their seat belts



Fasten the seat belt.

Warning light

Warning light/Details/Actions

684

7-2. Steps to take in an emergency

Tire pressure warning light

When the light comes on:
Low tire inflation pressure such as
• Natural causes (



P. 687)

• Flat tire (



P. 697, 727)



Adjust  the  tire  inflation  pressure  to  the  specified
level.
The light will turn off after a few minutes. In case the
light  does not  turn  off even if the  tire  inflation  pres-
sure  is  adjusted,  have  the  system  checked  by  any
authorized  Toyota  retailer  or  Toyota  authorized
repairer, or any reliable repairer.

When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system (



P. 687)



Have the system checked by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.

High engine coolant temperature warning light (warning
buzzer)

Indicates that the engine coolant temperature is too high



P. 755

Hybrid system overheat warning light (warning buzzer)

Indicates that the hybrid system has overheated



Stop the vehicle in a safe place.
Handling method (



P. 757)

Warning light

Warning light/Details/Actions

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7-2. Steps to take in an emergency

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: This light illuminates on the multi-information display.

: Parking brake engaged warning buzzer:

A buzzer will sound if the vehicle is driven at a speed of approximately
5 km/h (3 mph) or more.

: Driver’s and front passenger’s seat belt warning buzzer:

The driver’s and front passenger’s seat belt warning buzzer sounds to alert
the driver and front passenger that his or her seat belt is not fastened. If
the seat belt is unfastened, the buzzer sounds intermittently for a certain
period of time after the vehicle reaches a certain speed.
Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after
the seat belt is fastened and unfastened and the vehicle reaches a certain
speed.

Brake Override System

Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating.



Release the accelerator pedal and depress the brake
pedal.

Indicates a malfunction in the Brake Override System
(with warning buzzer)



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

Drive-Start Control

Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal (with warning buzzer).



Momentarily release the accelerator pedal.

Indicates a malfunction in the Drive-Start Control system
(with warning buzzer)



Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.

Warning light

Warning light/Details/Actions

686

7-2. Steps to take in an emergency

■

Electric power steering system warning light (warning buzzer)

When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.

■

If the malfunction indicator lamp comes on while driving

For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer as soon
as possible.

■

Front passenger detection sensor, seat belt reminder and warning
buzzer

●

If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.

●

If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.

■

Warning light operations for unfastened rear passenger seat belts

●

When opening and closing the rear door, the warning light comes on for
approximately a certain period of time.

●

When any of the rear seat belts are unfastened, the warning light comes on.

When the rear doors are opened and closed while the warning light is on, the
warning light will turn off after approximately a certain period of time.

■

When the tire pressure warning light comes on

Inspect the appearance of the tire to check that the tire is not punctured.
If the tire is punctured:



P. 697, 727

If the tire is not punctured:
Carry out the following procedure after the tire temperature has lowered suffi-
ciently.

●

Check the tire inflation pressure and adjust to the appropriate level.

●

If the warning light does not go out even after several minutes, check that
the tire inflation pressure is at the specified level and carry out initialization.
(



P. 617)

The warning light may come on again if the above operations are conducted
without first allowing the tire temperature to lower sufficiently.

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7-2. Steps to take in an emergency

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■

The tire pressure warning light may come on due to natural causes

The tire pressure warning light may come on due to natural causes such as
natural air leaks or tire inflation pressure changes caused by temperature. In
this case, adjusting the tire inflation pressure will turn off the warning light
(after a few minutes).

■

When a tire is replaced with a spare tire (if equipped)

Vehicles with full-size  spare  tire: The spare tire  is also  equipped  with  a tire
pressure  warning  valve  and  transmitter. The  tire  pressure  warning  light  will
turn on if the tire inflation pressure of the spare tire is low. If a tire goes flat,
the  tire  pressure  warning  light  will  not  turn  off  even  though  the  flat  tire  has
been replaced with the spare tire. Replace the spare tire with the repaired tire
and adjust the tire inflation pressure. The tire pressure warning light will go off
after a few minutes.
Vehicles with compact spare tire: The compact spare tire is not equipped with
a tire pressure warning valve and transmitter. If a tire goes flat, the tire pres-
sure warning light will not turn off even though the flat tire has been replaced
with the spare tire. Replace the spare tire with the repaired tire and adjust the
tire inflation  pressure. The  tire pressure warning  light will  go off  after a  few
minutes.

■

Conditions that the tire pressure warning system may not function prop-
erly



P. 619

■

If the tire pressure warning light frequently comes on after blinking for
1 minute

If the tire pressure warning light frequently comes on after blinking for
1 minute when the power switch is turned to ON mode, have it checked by
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.

■

Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an
audio sound.

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