Toyota Highlander Hybrid (2020 year). Manual in english - part 6

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5-2. Using the air conditioning system and defogger

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Select the S-FLOW mode 
(



P.345)

■

When the outside temperature 

exceeds 75°F (24°C) and the air 

conditioning system is on

●

In order to reduce the air condi-

tioning power consumption, the air 

conditioning system may switch to 

recirculated air mode automati-

cally. This may also reduce fuel 

consumption.

●

Recirculated air mode is selected 

as a default mode when the power 

switch is turned to ON.

●

It is possible to switch to outside 

air mode at any time by pressing 

the outside air mode switch.

■

Fogging up of the windows

●

The windows will easily fog up 

when the humidity in the vehicle is 

high. Turning “A/C” on will dehu-

midify the air from the outlets and 

defog the windshield effectively.

●

If you turn “A/C” off, the windows 

may fog up more easily.

●

The windows may fog up if the 

recirculated air mode is used.

■

When driving on dusty roads

Close all windows. If dust thrown up 

by the vehicle is still drawn into the 

vehicle after closing the windows, it 

is recommended that the air intake 

mode be set to outside air mode and 

the fan speed to any setting except 

off.

■

Outside/recirculated air mode

●

Setting to the recirculated air 

mode temporarily is recom-

mended in preventing dirty air 

from entering the vehicle interior 

and helping to cool the vehicle 

when the outside air temperature 

is high.

●

Outside/recirculated air mode may 

automatically switch depending on 

the temperature setting or the 

inside temperature.

■

Eco air conditioning mode

When Eco drive mode is selected 

using the driving mode select 

switch, eco air conditioning mode 

turns on.
When a drive mode other than Eco 

drive mode is selected, eco air con-

ditioning mode may turn off.

■

Operation of the air condition-

ing system in Eco drive mode

●

In Eco drive mode, the air condi-

tioning system is controlled as fol-

lows to prioritize fuel efficiency:

• Engine speed and compressor 

operation controlled to restrict 

heating/cooling capacity

• Fan speed restricted when auto-

matic mode is selected

●

To improve air conditioning perfor-

mance, perform the following 

operations:

• Adjust the fan speed

• Turn off Eco drive mode (



P.316)

• Turn off Eco air conditioning mode

●

When the driving mode is set to 

Eco driving mode, the air condi-

tioning eco mode will be turned on 

automatically. Even in this case, 

the air conditioning eco mode can 

be turned off by pressing the Eco 

air conditioning mode switch.

■

When the outside temperature 

is low

The dehumidification function may 

not operate even when “A/C” is 

pressed.

■

Ventilation and air conditioning 

odors

●

To let fresh air in, set the air condi-

tioning system to the outside air 

mode.

●

During use, various odors from 

inside and outside the vehicle may 

enter into and accumulate in the 

air conditioning system. This may 

then cause odor to be emitted 

from the vents.

●

To reduce potential odors from 

occurring:

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• It is recommended that the air 

conditioning system be set to out-

side air mode prior to turning the 

vehicle off.

• The start timing of the blower may 

be delayed for a short period of 

time immediately after the air con-

ditioning system is started in auto-

matic mode.

●

When parking, the system auto-

matically switches to outside air 

mode to encourage better air cir-

culation throughout the vehicle, 

helping to reduce odors that occur 

when starting the vehicle.

1

Press the automatic mode 
switch.

The dehumidification function 

begins to operate. Air outlets and 

fan speed are automatically 

adjusted according to the tempera-

ture setting and humidity.

2

Adjust the temperature set-
ting.

3

To stop the operation, press 
the “OFF” switch.

If the fan speed setting or air 
flow modes are operated, the 
automatic mode indicator goes 
off. However, automatic mode 
for functions other than that 
operated is maintained.

■

Using automatic mode

Fan speed is adjusted automati-

cally according to the temperature 

setting and the ambient conditions.
Therefore, the fan may stop for a 

while until warm or cool air is ready 

to flow immediately after the auto-

matic mode switch is pressed.

This function automatically con-
trols the air conditioning airflow 
so that priority is given to the 
front seats. When the front pas-
senger seat is not occupied, air-
flow may switch to only the 
driver’s seat. Unnecessary air 
conditioning is suppressed, con-
tributing to increased fuel effi-
ciency.
Front seat concentrated airflow 
mode operates in the following 
situations.

Using automatic mode

NOTICE

■

Humidity sensor

In order to detect fog on the wind-

shield, a sensor which monitors 

the temperature of the windshield, 

the surround humidity, etc. is 

installed.
Follow these points to avoid dam-

aging the sensor:

●

Do not disassemble the sensor

●

Do not spray glass cleaner on 

the sensor or subject it to strong 

impacts

●

Do not stick anything on the 

sensor

Front seat concentrated 
airflow mode (S-FLOW)

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

No passengers are detected 
in the rear seats



The windshield defogger is 
not operating

While operating, the indicator illumi-
nates on the S-FLOW mode switch.

■

Manually turning front seat 
concentrated airflow mode 
on/off

In front seat concentrated air-
flow mode, directing airflow to 
the front seats only and to all 
seats can be switched via switch 
operation. When the mode has 
been switched manually, auto-
matic airflow control stops oper-
ating.

Select 

 on the option control 

screen or press the S-FLOW 
mode switch on the air condi-
tioning operation panel and 
switch the airflow.



Indicator illuminated: Airflow 
to the front seats only



Indicator off: Airflow to all the 
seats

■

Operation of automatic airflow 

control

●

In order to maintain a comfortable 

interior, airflow may be directed to 

seats without passengers immedi-

ately after the hybrid system is 

started and at other times depend-

ing on the outside temperature.

●

After the hybrid system is started, 

if passengers move around inside 

or enter/exit the vehicle, the sys-

tem cannot accurately detect the 

presence of passengers and auto-

matic airflow control will not oper-

ate.

■

Operation of manual airflow 

control

Even if the function is manually 

switched to directing airflow to only 

the front seats, when a rear seat is 

occupied, it may automatically direct 

airflow to all seats.

■

To return to automatic airflow 

control

1

With the indicator off, turn the 

power switch off.

2

After 60 minutes or more elapse, 

turn the power switch to ON.

This feature is used to prevent 
ice from building up on the wind-
shield and wiper blades.
Press the switch to turn the sys-
tem on/off.
The indicator comes on when 
the system is on.

The windshield wiper de-icer will 
automatically turn off after a period 
of time.

Windshield wiper de-icer 
(vehicle with a 12.3-inch 
display)

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■

Location of air outlets

The air outlets and air volume 
change according to the 
selected air flow mode.

■

Adjusting the air flow direc-
tion and opening/closing 
the air outlets



Front center outlets

Direct air flow to the left or right, up 
or down



Front side outlets

1

Direct air flow to the left or 
right, up or down

2

Open the vent

3

Close the vent

WARNING

■

To prevent burns

Do not touch the glass at lower 

part of the windshield or to the 

side of the front pillars when the 

windshield wiper deicer is on.

Air outlet layout and oper-
ations

WARNING

■

To not interrupt the wind-

shield defogger from operat-

ing

Do not place anything on the 

instrument panel which may cover 

the air outlets. Otherwise, air flow 

may be obstructed, preventing the 

windshield defoggers from defog-

ging.

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Rear air conditioning control panel

Adjust the rear seats fan speed setting

Press 

 to increase the fan speed and 

 to decrease the fan 

speed.

“OFF” switch

Pressing the “OFF” switch to turns off the fan.

Air flow mode control switch
Automatic mode switch

When the function is on, the indicator illuminates on the control screen.

Adjust the rear seats temperature setting

Press 

 to increase the temperature and 

 to decrease the tem-

Rear automatic air conditioning system

The air outlets and fan speed are automatically adjusted 
according to the temperature setting.

Vehicles with a 8-inch display: The rear air conditioning sys-
tem can be operated using the front air conditioning control 
panel and rear air conditioning control panel. Press the 
“REAR CLIMATE” switch on the front air condiotioning con-
trol panel to change the rear air conditioning control mode.

Vehicles with a 12.3-inch display: The rear air conditioning 
system can be operated using the toyota multi-operation 
touch and rear air conditioning control panel. Select “REAR” 
on the front air condiotioning control screen to display the 
rear air conditioning control screen.

Rear air conditioning control operation

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perature.

■

Front air conditioning control panel (vehicle with a 8-inch dis-
play)

Rear air conditioning system on/off switch
“REAR CLIMATE” switch

The mode switches between the rear air conditioning control mode and 
front air conditioning control mode each time the “REAR CLIMATE” switch 
is pressed.

Rear seat temperature contorl knob

To set temperature, move the rear seat temperature control knob upward or 
downward.
Upward: Increases the temperature
Downward: Decreases the temperature

Airflow mode control knob

The airflow mode control knob can be operated while the rear air condition-
ing control indicator is appeared.

Adjust the rear seats fan speed setting

Rear seats fan speed setting can be adjusted while the rear air conditioning 
control indicator is appeared.
To set the fan speed, move the fan speed control knob upward or down-
ward.
Upward: Increases the fan speed
Downward: Decreases the fan speed

Automatic mode switch (



P.351)

The automatic mode switch can be operated when the rear air conditioning 
control indicator is displayed.

Rear air conditioning control indicator

When the “REAR CLIMATE” switch is pressed, the rear air conditioning 
control indicator is displayed for several seconds.

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Rear air conditioning con-
trol screen (vehicle with a 
12.3-inch display)

Adjust the rear seats fan 
speed setting
Adjust the rear seats tem-
perature setting
Air flow mode control switch
“OFF” switch

Pressing the “OFF” switch to turns 
off the fan.

Automatic mode switch

■

Rear air conditioning con-
trol panel

To change the airflow mode, 
press the airflow mode control 
switch.

The air outlets used are switched 
each time the switch is pressed.

1

Upper body

2

Upper body and feet

3

Feet

■

Front air conditioning con-
trol panel (vehicle with a 
8-inch display)

To change the airflow mode, 
move the airflow mode control 
knob upward or downward.

1

Upper body

2

Upper body and feet

3

Feet

Change the airflow mode

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■

Rear air conditioning con-
trol screen (vehicle with a 
12.3-inch display)

To change the airflow mode, 
select the airflow mode control 
switch.

The air outlets used are switched 
each time the switch is selected.

: Air flows to the upper body

: Air flows to the upper body and 

feet

: Air flows to the feet

1

Press the automatic mode 
switch.

2

Adjust the temperature set-
ting.

3

To stop the operation, press 
the “OFF” switch.

If the fan speed setting or air 
flow modes are operated, the 
automatic mode indicator goes 
off. However, automatic mode 
for functions other than that 
operated is maintained.

■

Using automatic mode

Fan speed is adjusted automati-

cally according to the temperature 

setting and the ambient conditions.
Therefore, the fan may stop for a 

while until warm or cool air is ready 

to flow immediately after the auto-

matic mode switch is pressed.

■

Location of air outlets

The air outlets and air volume 
changes according to the 
selected air flow mode.

■

Adjusting the position of 
and opening and closing 
the air outlets

Adjusting the position of and 
opening and closing the air out-
lets

1

Direct air flow to the left or 
right, up or down

2

Open the vent

3

Close the vent

Using automatic mode

Air outlets

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*

: If equipped

NOTICE

■

To prevent 12-volt battery dis-

charge

Do not leave the air conditioning 

system on longer than necessary 

when the hybrid system is off.

Heated steering 

wheel

*

/seat heat-

ers

*

/seat ventilators

*



Heated steering wheel

Warms up the grip of the 
steering wheel



Seat heaters

Warm up the seat upholstery



Seat ventilators

Maintain good ventilation 
using a fan built into the seat

WARNING

■

To prevent minor burn inju-

ries

Care should be taken if anyone in 

the following categories comes in 

contact with the steering wheel or 

seats when the heater is on:

●

Babies, small children, the 

elderly, the sick and the physi-

cally challenged

●

Persons with sensitive skin

●

Persons who are fatigued

●

Persons who have taken alco-

hol or drugs that induce sleep 

(sleeping drugs, cold remedies, 

etc.)

NOTICE

■

To prevent damage to the 

seat heaters

Do not put heavy objects that 

have an uneven surface on the 

seat and do not stick sharp 

objects (needles, nails, etc.) into 

the seat.

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Turns the heated steering wheel 
on/off

The indicator light comes on when 
the heated steering wheel is oper-
ating.

■

Operation condition

The power switch is in ON.

■

Timer function

The heated steering wheel will auto-

matically turn off after a period of 

time.

■

Front (Front air condition-
ing control panel)

Each time the switch is pressed, 
the operation condition changes 
as follows.
Hi (3 segments lit)



Mid (2 seg-

ments lit)



Lo (1 segment 

lit)



Off

The level indicator (amber) 

 

lights up during operation.



Vehicle with a 12.3-inch dis-
play



Vehicle with a 8-inch display

■

Front (Toyota multi-opera-
tion touch: Vehicle with a 
12.3-inch display)

Select 

 to display the seats 

climate screen.
Each time the switch is selected, 
the operation condition changes 
as follows.
Hi (3 segments lit)



Mid (2 seg-

ments lit)



Lo (1 segment 

lit)



Off

The level indicator (red) 

 lights 

up during operation.

NOTICE

■

To prevent 12-volt battery dis-

charge

Do not use the functions when the 

hybrid system is off.

Heated steering wheel

Seat heaters

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Rear

Each time the switch is pressed, 
the operation condition changes 
as follows.
Hi (3 segments lit)



Mid (2 seg-

ments lit)



Lo (1 segment 

lit)



Off

The level indicator (amber) 

 

lights up during operation.

■

Operation condition

The power switch is in ON.

■

Front air condioning con-
trol panel

Each time the switch is pressed, 
the operation condition changes 
as follows.
Hi (3 segments lit)



Mid (2 seg-

ments lit)



Lo (1 segment 

lit)



Off

The level indicator (green) 

 lights 

up during operation.



Vehicle with a 12.3-inch dis-
play



Vehicle with a 8-inch display

WARNING

■

To prevent overheating and 

minor burn injuries

Observe the following precautions 

when using the seat heaters.

●

Do not cover the seat with a 

blanket or cushion when using 

the seat heater.

●

Do not use seat heater more 

than necessary.

Seat ventilators

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■

Toyota multi-operation 
touch (Vehicle with a 
12.3-inch display)

Select 

 to display the seat cli-

mate screen.
Each time the switch is selected, 
the operation condition changes 
as follows.
Hi (3 segments lit)



Mid (2 seg-

ments lit)



Lo (1 segment 

lit)



Off

The level indicator (blue) 

 lights 

up during operation.

■

Operation condition

The power switch is in ON.

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5-3. Using the interior lights

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5-3.Using the interior lights

Front personal lights (



P.357)

Front interior lights (



P.357)

Shift lever light
Open tray lights (if equipped)
Door courtesy lights
Ambient lights (if equipped)
Rear personal lights (if equipped) (



P.357)

Rear personal lights (if equipped) (



P.357)

Rear interior light (



P.357)

Outer foot lights (if equipped)

Interior lights list

Location of the interior lights

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■

Front interior lights

1

Turns the lights on/off linked 
to door positions

2

Turns the lights on

3

Turns the lights off

■

Rear interior lights

1

Turns the door position on

The rear interior light turns on/off 
together the front interior lights.
When a door is opened while the 
front and rear interior light door 
position is on, the lights turn on.

2

Turns the light on

■

Front personal lights

Turns the lights on/off

■

Rear personal lights

Turns the lights on/off



Vehicles without panoramic 
moon roof



Vehicles with panoramic 
moon roof

■

Illuminated entry system

The lights automatically turn on/off 

according to the power switch 

mode, the presence of the elec-

tronic key, whether the doors are 

locked/unlocked, and whether the 

doors are opened/closed.

Operating the interior 
lights

Operating the personal 
lights

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■

To prevent the 12-volt battery 

from being discharged

If the interior lights remain on when 

the power switch is turned off, the 

lights will go off automatically after 

20 minutes.

■

The interior lights may turn on 

automatically when

If any of the SRS airbags deploy 

(inflate) or in the event of a strong 

rear impact, the interior lights will 

turn on automatically.
The interior lights will turn off auto-

matically after approximately 20min-

utes.
The interior lights can be turned off 

manually. However, in order to help 

prevent further collisions, it is rec-

ommended that they be left on until 

safety can be ensured.
(The interior lights may not turn on 

automatically depending on the 

force of the impact and conditions of 

the collision.)

■

Customization

Some functions can be customized. 

(



P.526)

NOTICE

■

To prevent 12-volt battery dis-

charge

Do not leave the lights on longer 

than necessary when the hybrid 

system is off.

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5-4.Using the storage features

Auxiliary boxes (



P.362)

Open tray (if equipped) (



P.362)

Glove box (



P.360)

Bottle holders (



P.361)

Cup holders (



P.361)

Console box (



P.360)

List of storage features

Location of the storage features

WARNING

■

Items that should not be left 

in the storage spaces

Do not leave glasses, lighters or 

spray cans in the storage spaces, 

as this may cause the following 

when cabin temperature becomes 

high:

●

Glasses may be deformed by 

heat or cracked if they come 

into contact with other stored 

items.

●

Lighters or spray cans may 

explode. If they come into con-

tact with other stored items, the 

lighter may catch fire or the 

spray can may release gas, 

causing a fire hazard.

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1

Unlock with the mechanical 
key

2

Lock with the mechanical key

3

Open (pull lever)

■

Glove box light

The glove box light turns on when 

the tail lights are on.

1

Push the tab and slide the 
console box lid.

2

Vehicles with wireless 
charge: Lift the wireless char-
ger.

■

Tray inside console box

The tray can be slid forward/back-

ward.

WARNING

■

When storage compartments 

are not in use

When driving or when the storage 

compartments are not in use, 

keep the lids closed.
In the event of sudden braking or 

sudden swerving, an accident 

may occur due to an occupant 

being struck by an open lid or the 

items stored inside.

Glove box

Console box

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

Front seats



Second seats (8-seat models)

Pull the armrest down.



Second seats (7-seat models)



Third seats



Front doors

Cup holders

WARNING

■

Items unsuitable for the cup 

holder

Do not place anything other than 

cups, aluminum cans, or water 

bottles in the cup holders. Other 

items may be thrown out of the 

holders in the event of an acci-

dent or sudden braking, possibly 

causing injury. If possible, cover 

hot drinks to prevent burns.

Bottle holders

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

Rear doors

■

Bottle holders

●

When storing a bottle, close the 

cap.

●

The bottle may not be stored 

depending on its size or shape.



Overhead

Push the lid.



Driver’s side instrument panel

Pull the tab to open.



Instrument panel

NOTICE

■

Items unsuitable for the bottle 

holders

Do not place open bottle, glass or 

paper cups containing liquid in the 

bottle holders. Otherwise, con-

tained liquid may be spilled. Glass 

cups may break if used in the bot-

tle holders.

Auxiliary boxes

WARNING

■

Items unsuitable for storing 

(Overhead)

Do not store items heavier than 

0.44 lb. (200 g).

Doing so may cause the auxiliary 

box to open and the items inside 

may fall out, resulting in an acci-

dent.

■

Caution while driving 

(Driver’s side instrument 

panel)

Keep the auxiliary box closed 

while driving. 

Injuries may result in the event of 

an accident or sudden braking.

Open tray

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

Front of console



Rear of console box (if 
equipped)

■

Cable pass through (Instru-

ment panel)

The open tray is provided with a 

hole that allows cables to be passed 

through the tray from the USB port, 

USB charging ports or power outlet.
Remove the cover.

WARNING

■

Items unsuitable for the open 

tray

Observe the following precautions 

when putting items in the open 

tray. Failure to do so may cause 

items to be thrown out of the tray 

in the event of sudden braking or 

steering. In these cases, the items 

may interfere with pedal operation 

or cause driver distraction, result-

ing in an accident.

●

Do not store items in the tray 

that can easily shift or roll out.

●

Do not stack items in the tray 

higher than the tray’s edge.

●

Do not put items in the tray that 

may protrude over the tray’s 

edge.

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Pull down the hook to use.

The cargo hooks are provided for 
securing loose items.

To hang the cargo net, use the 
cargo net hooks and cargo 
hooks.

■

Removing the luggage 
cover unit (vehicles with-
out side deck board)

1

Fold down the third seats. 
(



P.158)

Luggage compart-

ment features

Cargo hooks

WARNING

■

When cargo hooks are not in 

use

To avoid injury, always return the 

hooks to their stowed positions 

when not in use.

Cargo net hooks

WARNING

■

When the cargo net is not in 

use

To avoid injury, always return the 

hooks to their stowed positions 

when not in use.

Grocery bag hooks

NOTICE

■

To prevent damage to the gro-

cery bag hooks

Do not hang any object heavier 

than 6.6 lb. (3 kg) on the grocery 

bag hooks.

Luggage cover (if 
equipped)

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2

Remove the center deck 
board (



P.477) and take out 

the luggage cover unit.

■

Removing the luggage 
cover unit (vehicles with 
side deck board)

1

Fold down the third seats. 
(



P.158)

2

Remove the center deck 
board (



P.477) and side 

deck board (



P.367) and 

take out the luggage cover 
unit.

■

Installing the luggage cover

1

Fold down the third seats. 
(



P.158)

2

Press the lock release but-
tons to extend the ends of the 
luggage cover unit.

3

To install the luggage cover 
unit, with the lock release 
buttons facing upward, insert 
one end into the recess, then 
compress the other end and 
insert it into the other recess.

4

Pull out the luggage cover 
and hook it onto the anchors.

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■

Removing the luggage 
cover

1

Release the cover from the 
left and right anchors and 
allow it to retract.

2

Compress the end of the lug-
gage cover and lift the lug-
gage cover up.

■

Stowing the luggage cover 
(vehicles without side deck 
board)

1

Remove the center deck 
board. (



P.477)

2

To store the luggage cover 
unit, compress both ends 
until they lock.

Store the unit with the lock release 

buttons facing up and the cover 

portion facing the rear of the vehi-

cle.

■

Stowing the luggage cover 
(vehicles with side deck 
board)

1

Remove the center deck 
board (



P.477) and the side 

deck board. (



P.367)

2

To store the luggage cover 
unit, compress both ends 
until they lock.

Store the unit with the lock release 

buttons facing up and the cover 

portion facing the rear of the vehi-

cle.

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

Center deck under tray

Pull the strap upwards to open 
the center deck board.



Deck side box (if equipped)

Pull the strap upwards to open 
the side deck board.

WARNING

■

Luggage cover

●

When installing/stowing the lug-

gage cover, make sure that the 

luggage cover is securely 

installed/stowed. Failure to do 

so may result in serious injury in 

the event of sudden braking or a 

collision.

●

Do not place anything on the 

luggage cover. In the event of 

sudden braking or turning, the 

item may go flying and strike an 

occupant. This could lead to an 

unexpected accident, resulting 

in death or serious injury.

●

Do not allow children to climb 

on the luggage cover. Climbing 

on the luggage cover could 

result in damage to the luggage 

cover, possibly causing death or 

serious injury to the child.

●

Do not point the luggage cover 

unit at your face or body, as 

doing so may cause injuries if 

the cover ends extend sud-

denly.

NOTICE

■

When using the luggage 

cover

●

Do not put heavy items on the 

luggage cover.

●

Install the cover unit in the cor-

rect direction so that the lock 

release button faces upward.

Auxiliary boxes

WARNING

■

Caution while driving

Keep the deck board closed. In 

the event of sudden braking, an 

accident may occur due to an 

occupant being struck by the deck 

board or the items stored under 

the deck board.

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5-5.Using the other interior features

The USB charging ports are 
used to supply 2.1 A of electric-
ity at 5 V to external devices.
The USB charging ports are for 
charging only. They are not 
designed for data transfer or 
other purposes.
Depending on the external 
device, it may not charge prop-
erly. Refer to the manual 
included with the device before 
using a USB charging port.

■

Using the USB charging 
ports



On the instrument panel

Open the lid.



Rear of console box

Open the lid.

■

The USB charging ports can be 

used when

The power switch is in ACC or ON.

■

Situations in which the USB 

charging ports may not operate 

correctly

●

If a device which consumes more 

than 2.1 A at 5 V is connected

●

If a device designed to communi-

cate with a personal computer, 

such as a USB memory device, is 

connected

●

If the connected external device is 

turned off (depending on device)

●

If the temperature inside the vehi-

cle is high, such as after the vehi-

cle has been parked in the sun

■

About connected external 

devices

Depending on the connected exter-

nal device, charging may occasion-

ally be suspended and then start 

again. This is not a malfunction.

Other interior features

USB charging ports

NOTICE

■

To prevent damage to the 

USB charging ports

●

Do not insert foreign objects into 

the ports.

●

Do not spill water or other liq-

uids into the ports.

●

When the USB charging ports 

are not in use, close the lids. If a 

foreign object or liquid enters a 

port may cause a short circuit.

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A portable device, such as a 
smartphone or mobile battery, 
can be charged by just placing it 
on the charging area, provided 
the device is compatible with the 
Qi wireless charging standard 
created by the Wireless Power 
Consortium.
The wireless charger cannot be 
used with a portable device that 
is larger than the charging area. 
Additionally, depending on the 
portable device, the wireless 
charger may not operate prop-
erly. Refer to the operation man-

ual of the portable device.

■

The “Qi” symbol

The “Qi” symbol is a trademark 
of the Wireless Power Consor-
tium.

■

Name for all parts

Power supply switch
Operation indicator light
Charge area

■

Using the wireless charger

1

Push the tab and slide the 
console box lid. (



P.360)

2

Press the power supply 
switch of the wireless char-
ger.

Pressing the switch again turns the 

wireless charger off.
When turned on, the operation indi-

cator light (green) comes on.
When the power switch is turned 

off, the on/off state of the wireless 

NOTICE

●

Do not apply excessive force to 

or impact the USB charging 

ports.

●

Do not disassemble or modify 

the USB charging ports.

■

To prevent damage to exter-

nal devices

●

Do not leave external devices in 

the vehicle. The temperature 

inside the vehicle may become 

high, resulting in damage to an 

external device.

●

Do not push down on or apply 

unnecessary force to an exter-

nal device or the cable of an 

external device while it is con-

nected.

■

To prevent 12-volt battery dis-

charge

Do not use the USB charging 

ports for a long period of time with 

the hybrid system stopped.

Wireless charger (if 
equipped)

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charger will be memorized.

3

Place a portable device on 
the charging area with its 
charging surface facing 
down.

While charging, the operation indi-

cator light (orange) will be illumi-

nated.
If charging does not begin, move 

the portable device as close to the 

center of the charging area as pos-

sible.
When charging is complete, the 

operation indicator light (green) will 

illuminate.

■

Recharging function



If a certain amount of time has 
elapsed since charging com-
pleted and the portable device 
has not been moved, the 
wireless charger will restart 
charging.



If the portable device is 
moved within the charging 

area, charging will stop tem-
porarily then restart.

■

Operation indicator light 
status

*

: Depending on the portable 

device, the operation indicator 
light may stay illuminated 
(orange) after charging has com-
pleted.

■

If the operation indicator 
light blinks

If an error is detected, the oper-
ation indicator light will blink 
(orange). Take the appropriate 
measures according to the table 
below.



Blinks (orange) at a one sec-
ond interval continuously

Operation indi-
cator light

State

Off

The Wireless char-
ger is off

Green (illumi-
nated)

Standby (charging 
is possible)

Charging is com-
plete

*

Orange (illumi-
nated)

A portable device 
has been placed 
on the charging 
area (identifying 
the portable 
device)

Charging in prog-
ress

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

Blinks (orange) 3 times 
repeatedly



Blinks (orange) 4 times 
repeatedly

■

The wireless charger can be 

operated when

The power switch is in ACC or ON.

■

Portable devices that can be 

charged

●

Portable devices compatible with 

the Qi wireless charging standard 

can be charged by the wireless 

charger. However, compatibility 

with all devices which meet the Qi 

wireless charging standard is not 

guaranteed.

●

The wireless charger is designed 

to supply low power electricity (5 

W or less) to a cellular phone, 

smartphone, or other portable 

device.

■

If a cover or accessory is 

attached to the portable device

Do not charge a portable device if a 

cover or accessory which is not Qi 

compatible is attached. Depending 

on the type of cover and/or acces-

sory attached, it may not be possi-

ble to charge the portable device. If 

the portable device is placed on the 

charging area and does not charge, 

remove the cover and/or accesso-

ries.

■

If interference is heard in AM 

radio broadcasts while 

charging

Turn off the wireless charger and 

check if the noise is reduced. If 

noise is reduced, press and hold the 

power supply switch of the wireless 

charger for 2 seconds. The fre-

quency of the wireless charger is 

changed and noise may be 

reduced. When the frequency is 

changed, the operation indicator 

light will blink (orange) 2 times.

■

Charging precautions

●

If the electronic key cannot be 

detected in the cabin, charging 

cannot be performed. When a 

door is opened and closed, 

charging may be temporarily sus-

pended.

●

While charging, the wireless char-

ger and the portable device will 

become warm. This is not a mal-

function. If a portable device 

becomes warm while charging 

and charging stops due to the pro-

tection function of the portable 

device, wait until the portable 

device cools down and charge it 

Suspected 
causes

Measure

Vehicle to 
charger com-
munication 
failure.

Contact your Toy-
ota dealer.

Suspected 
causes

Measure

A foreign 
object exists 
between the 
portable 
device and 
charging area.

Remove the for-
eign object.

Portable 
device is not 
positioned 
properly on the 
charging area.

Move the portable 
device toward the 
center of the 
charging area.

Suspected 
causes

Measure

The tempera-
ture of the 
wireless char-
ger is exces-
sively high.

Stop charging 
immediately and 
continue charging 
after a while.

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again.

■

Sound generated during opera-

tion

When the power supply switch is 

turned on or while a portable device 

is being identified, operation sounds 

may be heard. This is not a malfunc-

tion.

■

Cleaning the wireless charger



P.397

■

Certification for the wireless charger

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WARNING

■

Caution while driving

When charging a portable device 

while driving, for safety reasons, 

the driver should not operate the 

portable device.

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WARNING

■

Caution regarding interfer-

ence with electronic devices

People with implantable cardiac 

pacemakers, cardiac resynchroni-

zation therapy pacemakers or 

implantable cardioverter defibrilla-

tors, as well as any other electri-

cal medical device, should consult 

their physician about the usage of 

the wireless charger.
Operations of the wireless char-

ger may have an affect on medi-

cal devices.

■

To prevent damage or burns

Observe the following precau-

tions.
Failure to do so may result in the 

possibility of fire, equipment fail-

ure or damage, or burns due to 

heat.

●

Do not put any metallic objects 

between the charging area and 

the portable device while 

charging.

●

Do not attach metallic objects, 

such as aluminum stickers, to 

the charging area.

●

Do not cover the wireless char-

ger with a cloth or other object 

while charging.

●

Do not attempt to charge porta-

ble devices which are not com-

patible with the Qi wireless 

charging standard.

●

Do not disassemble, modify or 

remove the wireless charger.

●

Do not apply force or impact to 

the wireless charger.

NOTICE

■

Conditions in which the wire-

less charger may not operate 

correctly

In the following situations, the 

wireless charger may not operate 

correctly:

●

When a portable device is fully 

charged

●

When there is a foreign object 

between the charging area and 

portable device

●

When a portable device 

becomes hot while charging

●

When a portable device is 

placed on the wireless area with 

its charging surface facing up

●

When a portable device is not 

centered on the charging area

●

When the vehicle is near a TV 

tower, electric power plant, gas 

station, radio station, large dis-

play, airport or other facility that 

generates strong radio waves or 

electrical noise

●

When the portable device is in 

contact with, or is covered by 

any of the following metallic 

objects:

• Cards to which aluminum foil is 

attached

• Cigarette boxes that have alu-

minum foil inside

• Metallic wallets or bags

• Coins

• Metal hand warmers

• Media such as CDs and DVDs

●

When wireless keys (that emit 

radio waves) other than those of 

your vehicle are being used 

nearby.

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

Second seats (8-seat models)

Pull the armrest down for use.



Second seats (7-seat models)

Pull the armrest down for use.

An assist grip installed on the 
ceiling can be used to support 
your body while sitting on the 
seat.

NOTICE

If in situations other than above 

the wireless charger does not 

operate properly or the operation 

indicator light is blinking, the wire-

less charger may be malfunction-

ing. Contact your Toyota dealer.

■

To prevent failure or damage 

to data

●

Do not bring magnetic cards, 

such as a credit card, or mag-

netic recording media, close to 

the wireless charger while 

charging. Otherwise, data may 

be erased due to the influence 

of magnetism. Additionally, do 

not bring precision instruments 

such as wrist watches, close to 

the wireless charger, as such 

objects may malfunction.

●

Do not leave portable devices in 

the cabin. The temperature 

inside the cabin may become 

high when parked in the sun, 

and cause damage to the 

device.

■

To prevent 12-volt battery dis-

charge

Do not use the wireless charger 

for a long period of time with the 

hybrid system is stopped.

Armrest

NOTICE

■

To prevent damage to the 

armrest

Do not apply too much load on the 

armrest.

Assist grips

WARNING

■

Assist grip

Do not use the assist grip when 

getting in or out of the vehicle or 

rising from your seat.

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The coat hooks are provided 
with the rear assist grips.

Please use as a power supply 
for electronic goods that use 
less than 12 VDC/10 A (power 
consumption of 120 W).
When using electronic goods, 
make sure that the power con-
sumption of all the connected 
power outlets is less than 120 
W.



On the instrument panel

Open the lid.



Inside the console box

Open the lid.

■

The power outlet can be used 

when

The power switch is in ACC or ON.

■

When stopping the hybrid sys-

tem

Disconnect electrical devices with 

charging functions, such as mobile 

battery packs.

If such devices are left connected, 

the hybrid system may not stop nor-

mally.

NOTICE

■

To prevent damage to the 

assist grip

Do not hang any heavy object or 

put a heavy load on the assist 

grip.

Coat hooks

WARNING

■

Items that must not be hung 

on the hook

Do not hang coat hangers or 

other hard or sharp objects on the 

hook. If the SRS curtain shield air-

bags deploy, these items may 

become projectiles, causing death 

or serious injury.

Power outlets (12 VDC)

NOTICE

■

To avoid damaging the power 

outlet

Close the power outlet lid when 

the power outlet is not in use. 

Foreign objects or liquids that 

enter the power outlet may cause 

a short circuit.

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Please use as a power supply 
for electronic devices that use 
less than 120 VAC (power con-
sumption of 1500 W).

■

Using the power outlets



On the console box

Open the lid.



In the luggage compartment

Open the lid.

■

When turning the power 
outlets on

1

Check that the parking brake 
is engaged, securely depress 
the brake pedal and press 
the power switch.

2

Check that the READY indi-
cator is illuminated, and 
press the AC120V switch.

The power outlets can be used 

when the indicator on the AC120V 

switch is illuminated.
The power outlets are turned off/on 

each time the AC120V switch is 

pressed.

■

When connecting a device

Open the lid, and fully and 
securely insert the plug of the 
device into the power outlet.



Rear of console box

NOTICE

■

To prevent 12-volt battery dis-

charge

Do not use the power outlet lon-

ger than necessary when the 

hybrid system is not running.

Power outlets (120 VAC) 
(if equipped)

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

Luggage compartment

■

When turning the power 
outlets off

1

Turn the connected devices 
off.

2

Press the AC120V switch to 
turn the power outlets off.

3

Disconnect each plug from 
the power outlets.

4

Close the lid of each power 
outlet.

■

The power outlet can be used 

when

The READY indicator is illuminated.

■

Rules/regulations regarding 

idling stop

The engine will start automatically to 

charge the hybrid battery (traction 

battery) if its charge becomes low. 

In some municipalities, if the engine 

starts while the vehicle is parked or 

stopped, it may violate local rules or 

regulations regarding idling stop and 

you may be penalized. Make sure to 

check the local rules and regula-

tions before using the power outlets 

while the vehicle is parked or 

stopped.

■

Power outlets

●

When connecting a device, make 

sure that the total power con-

sumption of all devices connected 

to the 120 VAC power outlets is 

less than 1500 W. If a device is 

connected and the power con-

sumption is exceeded, a protec-

tion circuit will cut the power 

supply and the power outlets will 

not be able to be used.

●

Depending on the device to be 

used, the current flow may be high 

and the initial peak wattage may 

exceed 1500 W.

In this case, the protection circuit 

may operate, and the power out-

lets may not be able to be used.

●

Depending on the connected 

device, it may cause interference 

with TV and radio broadcasts.

●

The voltage of the power outlets 

cannot be measured with a com-

mercially available electrical tes-

ter. If it is necessary to check the 

voltage, have the vehicle 

inspected by your Toyota dealer.

●

While a power outlet is being 

used, a cooling fan sound may be 

heard from near a rear seat. This 

does not indicate a malfunction.

■

Devices which may not operate 

correctly

The following 120 VAC devices may 

not operate properly even if their 

power consumption is less than 

1500 W:

●

Devices with high initial peak watt-

age

●

Measuring devices that process 

precise data

●

Devices that require an extremely 

stable power supply

●

Devices that require a constant 

power supply from the power out-

let, such as a device with a timer.

■

When the 120 VAC power out-

lets cannot be used

If the AC120V switch is pressed but 

the switch indicator does not illumi-

nate, the protection circuit may have 

operated.
In this case, perform the appropriate 

procedures as follows.

380

5-5. Using the other interior features

HIGHLANDER HV_U

●

Disconnect the plug of each 

device from the power outlets, 

check that the total power con-

sumption of all devices to be con-

nected to the power outlets is less 

than 1500 W, reconnect the 

devices and then press the 

AC120V switch again.

●

Disconnect the plug of each 

device from the power outlets, 

check that the devices are not 

malfunctioning, reconnect the 

devices and then press the 

AC120V switch again.

●

Check the charge of the hybrid 

battery (traction battery) (



P.117). 

If the charge is low, shift the shift 

lever to P, allow the engine to run 

to charge the hybrid battery (trac-

tion battery), and then press the 

AC120V switch again.

●

If the temperature inside the vehi-

cle is high, such as after the vehi-

cle has been parked in the sun, 

use the air conditioning system to 

sufficiently ventilate or cool the 

interior, and then press the 

AC120V switch again.

●

If the vehicle has been stopped in 

a cold area, to protect the hybrid 

battery (traction battery), the 

power outlets may not be able to 

be used. In this case, drive the 

vehicle for a while to warm up the 

hybrid battery (traction battery), 

and then press the AC120V 

switch again.

If the power outlets cannot be used 

even after performing the appropri-

ate procedures above, have the 

vehicle inspected by your Toyota 

dealer.

WARNING

■

For safe use

Observe the following precau-

tions.

Failure to do so may lead to an 

accident, resulting in death or 

serious injury.

●

Do not use devices such as the 

following when driving:

• Devices which cannot be prop-

erly secured within the vehicle.

• Devices which may distract the 

driver and be a hindrance to 

safe driving, such as a TV, DVD 

player, etc.

• Unsecured devices which gen-

erate heat, such as a toaster, 

microwave, electric heater, elec-

tric kettle, coffee maker, etc., as 

they may cause burns or a fire 

in the case of sudden braking or 

an accident.

• Devices which may fall under 

the pedals and prevent the 

brake pedal from being 

depressed.

●

Do not use devices which pro-

duce steam while the windows 

are closed. Doing so may cause 

the windows to fog up, reducing 

visibility and making it difficult to 

drive safely. Also, the steam 

may damage or negatively 

affect other devices.

●

Do not connect a malfunctioning 

device to a power outlet, as 

doing so may cause the power 

outlets to become inoperable.

●

Do not disconnect the plug of a 

device while your hands are wet 

or insert a pin or other object 

into the power outlet. Also, if a 

liquid or snow is on the power 

outlet, dry the outlet before 

using it.

●

Do not attempt to modify, disas-

semble or repair a power outlet. 

Also, do not replace the 120 

VAC inverter with a commer-

cially available one. For infor-

mation on repairs, contact your 

Toyota dealer.

381

5-5. Using the other interior features

HIGHLANDER HV_U

5

Interior

 featur

es

WARNING

●

Do not let children touch the 

power outlets.

●

Keep the power outlets free of 

dust and foreign matter.

●

If the plug of a device fits 

loosely in a power outlet, even 

though it is fully inserted, 

replace the power outlet. For 

information on replacement, 

contact your Toyota dealer.

■

Using the power outlets while 

parked or stopped

Observe the following precau-

tions.

Failure to do so may lead to an 

accident, possibly resulting in 

death or serious injury.

●

Make sure to engage the park-

ing brake and shift the shift lever 

to P.

●

Do not leave the vehicle unat-

tended while the READY indica-

tor is illuminated and a device is 

connected to a power outlet.

●

Make sure that the hood is 

closed. As the engine will start 

automatically depending on the 

condition of the vehicle, make 

sure that nothing is left near or 

contacting the exhaust pipes. 

Also, do not put your head or 

hands anywhere inside the 

engine compartment, as the 

cooling fan may operate sud-

denly. Keep hands and clothing 

(especially a tie, scarf, etc.) 

away from the fan as they may 

get caught in a fan.

●

Do not use the power outlets in 

an area with poor ventilation or 

an enclosed area, such as a 

garage without a ventilation or 

exhaust system, or in an area 

where the vehicle may become 

surrounded by snow, as the 

exhaust gasses may accumu-

late, causing a lack of oxygen.

●

Do not use the power outlets if 

the vehicle has a vehicle cover 

installed.

●

Do not sleep in the vehicle while 

using devices such as an elec-

tric heater.

■

Devices to be connected

Make sure to read any instruction 

manual which came with a device 

and observe any warnings on the 

device. Do not connect a device 

to a power outlet if the device is 

malfunctioning or its plug is dam-

aged.

Do not use power outlets for med-

ical devices, as the output of the 

power outlet may be cut, depend-

ing on the condition of the vehicle.

NOTICE

Observe the following precau-

tions.

Failure to do so may lead to the 

power outlets not operating cor-

rectly or damage to the vehicle or 

a connected device.

■

To avoid short circuit or mal-

function

●

Do not set a device which gen-

erates heat near the interior 

components or on a seat. Heat 

may cause these parts to melt 

or burn.

382

5-5. Using the other interior features

HIGHLANDER HV_U

1

To set the visor in the forward 
position, flip it down.

2

To set the visor in the side 
position, flip down, unhook, 
and swing it to the side.

3

To use the side extender, 
place the visor in the side 
position, then slide it back-
ward.

Open the cover.

The light turns on when the cover is 
opened.

■

To prevent 12-volt battery dis-

charge

If the vanity lights remain on when 

the power switch is turned off, the 

lights will go off automatically after 

20 minutes.

NOTICE

●

Do not use devices which are 

sensitive to vibration or heat in 

the vehicle.

These devices may malfunction 

due to vibration while driving or 

heat while the vehicle is parked 

in the sun.

●

When not using a power outlet, 

make sure to close the cover. If 

foreign matter or a liquid enters 

the power outlet, it may cause a 

malfunction or short circuit.

●

Do not use a multi-point outlet 

adapter as doing so may over-

load the power outlet.

■

When the ambient tempera-

ture is high

If the temperature inside the vehi-

cle is high, such as after the vehi-

cle has been parked in the sun, 

the power outlets may not be able 

to be used. Sufficiently ventilate 

the interior or use the air condi-

tioning system to cool the interior 

before attempting to use the 

power outlets.

■

When the ambient tempera-

ture is low

If the vehicle has been stopped in 

a cold area, to protect the hybrid 

battery (traction battery), the 

power outlets may not be able to 

be used. In this case, drive the 

vehicle for a while to warm up the 

hybrid battery (traction battery).

Sun visors

Vanity mirrors

383

5-5. Using the other interior features

HIGHLANDER HV_U

5

Interior

 featur

es

1

Push the lid.

2

Push the lid back up half way.

■

To use the overhead console 

from the conversation mirror 

state

Fully close the lid, then open it 

again. (



P.362)

1

Pull the tab up.

2

Hook the sunshade on to the 
anchors.

To lower the sunshade, pull the tab 

up slightly to unhook the shade 

from the anchors, and lower it 

slowly.

NOTICE

■

To prevent the 12-volt battery 

from being discharged

Do not leave the vanity lights on 

for extended periods while the 

hybrid system is off.

Conversation mirror

Rear door sunshades (if 
equipped)

NOTICE

■

To ensure normal operation 

of the sunshades

●

Do not put anything in an area 

where it may interfere with the 

operation of a rear door sun-

shade.

●

To prevent damage to the rear 

door sunshades, do not apply 

excessive load or attach items 

to the rear door sunshades.

384

5-5. Using the other interior features

HIGHLANDER HV_U

*

: If equipped

The HomeLink

®

 wireless control 

system in your vehicle has 3 
buttons which can be pro-
grammed to operate 3 different 
devices. Refer to the program-
ming methods on the following 
pages to determine the method 
which is appropriate for the 
device.



Vehicles with auto anti-glare 
inside rear view mirror

HomeLink

®

 indicator light

Garage door operation indi-
cators

HomeLink

®

 icon

Illuminates while HomeLink

®

 is 

operating.

Buttons



Vehicles with Digital Rearview 
Mirror

HomeLink

®

 logo

Appears while HomeLink

®

 is oper-

ating. When the menu button 
(



P.167) is pressed, the logo dis-

appears even while the HomeLink

®

 

is operating.

Garage door operation indi-
cators

HomeLink

®

 indicator light

Illuminates above each button 
selected.

Buttons

■

Codes stored in the Home-
Link

®

 memory

●

The registered codes are not 

erased even if the 12-volt battery 

cable is disconnected.

●

If learning failed when registering 
a different code to a HomeLink

®

 

button that already has a code 

registered to it, the already regis-

tered code will not be erased.

Garage door opener

*

The garage door opener can 
be programmed using the 
HomeLink

®

 to operate 

garage doors, gates, entry 
doors, door locks, home 
lighting systems, security 
systems, and other devices.

System components

385

5-5. Using the other interior features

HIGHLANDER HV_U

5

Interior

 featur

es

■

Certification for the garage door opener

■

When support is necessary

Visit on the web at 

www.homelink.com/toyota or call 

1-800-355-3515.

WARNING

■

When programming a garage 

door or other remote control 

device

The garage door or other device 

may operate, so ensure people 

and objects are out of danger to 

prevent potential harm.

■

Conforming to federal safety 

standards

Do not use the HomeLink

®

 com-

patible transceiver with any 

garage door opener or device that 

lacks safety stop and reverse fea-

tures as required by federal safety 

standards.
This includes any garage door 

that cannot detect an interfering 

object. A door or device without 

these features increases the risk 

of death or serious injury.

■

When operating or program-
ming HomeLink

®

Never allow a child to operate or 
play with the HomeLink

®

 buttons.

386

5-5. Using the other interior features

HIGHLANDER HV_U

■

Before programming Home-
Link

®



During programming, it is pos-
sible that garage doors, 
gates, or other devices may 
operate. For this reason, 
make sure that people and 
objects are clear of the 
garage door or other devices 
to prevent injury or other 
potential harm.



It is recommended that a new 
battery be placed in the 
remote control transmitter for 
more accurate programming.



Garage door opener motors 
manufactured after 1995 may 
be equipped with rolling code 
protection. If this is the case, 
you may need a stepladder or 
other sturdy, safe device to 
reach the “Learn” or “Smart” 
button on the garage door 
opener motor.

■

Programming HomeLink

®

Steps 

1

 through 

3

 must be per-

formed within 60 seconds, oth-
erwise the HomeLink

®

 indicator 

light will stop flashing and pro-
gramming will not be success-
fully completed.

1

Press and release the Home-
Link

®

 button you want to pro-

gram and check that the 

HomeLink

®

 indicator light 

flashes (orange).

2

Point the remote control 
transmitter for the device at 
the rear view mirror, 1 to 3 in. 
(25 to 75 mm) from the 
HomeLink

®

 buttons.

Keep the HomeLink

®

 indicator light 

in view while programming.



Vehicles with auto anti-glare 
inside rear view mirror



Vehicles with Digital Rearview 
Mirror

3

Program a device.

Programming the Home-
Link

®

387

5-5. Using the other interior features

HIGHLANDER HV_U

5

Interior

 featur

es



Vehicles with auto anti-glare 
inside rear view mirror



Vehicles with Digital Rearview 
Mirror



Programming a device other 
than an entry gate (for U.S.A. 
owners)

Press and hold the remote con-
trol transmitter button until the 
HomeLink

®

 indicator light 

changes from slowly flashing 
orange to rapidly flashing green 
(rolling code) or continuously lit 
green (fixed code), then release 
the button.



Programming an entry gate 
(for U.S.A. owners)/Program-
ming a device in the Cana-
dian market

Press and release the remote 
control transmitter button at 2 

second intervals, repeatedly, 
until the HomeLink

®

 indicator 

light changes from slowly flash-
ing (orange) to rapidly flashing 
(green) (rolling code) or continu-
ously lit (green) (fixed code).

4

Test the HomeLink

®

 opera-

tion by pressing the newly 
programmed button and 
observing the indicator light:



HomeLink

®

 indicator light illu-

minates: Programming of a 
fixed code device has com-
pleted. The garage door or 
other device should operate 
when a HomeLink

®

 button is 

pressed and released.



HomeLink

®

 indicator light 

flashes rapidly: The garage 
door opener motor or other 
device is equipped with a roll-
ing code. To complete pro-
gramming, firmly press and 
hold the HomeLink

®

 button 

for 2 seconds then release it.



If the garage door or other 
device does not operate, pro-
ceed to “Programming a roll-
ing code system”.

5

Repeat the steps above to 
program another device for 
any of the remaining Home-
Link

®

 buttons.

■

Programming a rolling code 
system

Two or more people may be 
necessary to complete rolling 

388

5-5. Using the other interior features

HIGHLANDER HV_U

code programming.

1

Locate the “Learn” or “Smart” 
button on the garage door 
opener motor in the garage.

This button can usually be found 

where the hanging antenna wire is 

attached to the unit. The name and 

color of the button may vary by 

manufacturer. Refer to the owner’s 

manual supplied with the garage 

door opener motor for details.

2

Press and release the 
“Learn” or “Smart” button.

Perform 

3

 within 30 seconds after 

performing 

2

.

3

Press and hold the desired 
HomeLink

®

 button (inside the 

vehicle) for 2 seconds and 
release it. Repeat this 
sequence 
(press/hold/release) up to 3 
times to complete program-
ming.
If the garage door opener 

motor operates when the 
HomeLink

®

 button is 

pressed, the garage door 
opener motor recognizes the 
HomeLink

®

 signal.



Vehicles with auto anti-glare 
inside rear view mirror



Vehicles with Digital Rearview 
Mirror

■

Enabling 2-way communi-
cation with a garage door 
(only available for compati-
ble devices)

When enabled, 2-way communi-
cation allows you to check the 
status of the opening and clos-
ing of a garage door through 
indicators in your vehicle.
2-way communication is only 
available if the garage door 
opener motor used is a compati-

389

5-5. Using the other interior features

HIGHLANDER HV_U

5

Interior

 featur

es

ble device. (To check device 
compatibility, refer to 
www.homelink.com.)

1

Within 5 seconds after pro-
gramming the garage door 
opener has been completed, 
if the garage door opener 
motor is trained to Home-
Link

®

, both garage door 

operation indicators will flash 
rapidly (green) and the light 
on the garage door opener 
motor will blink twice, indicat-
ing that 2-way communica-
tion is enabled.

If the indicators do not flash, per-

form 

2

 and 

3

 within the first 10 

presses of the HomeLink

®

 button 

after programming has been com-

pleted.

2

Press a programmed Home-
Link

®

 button to operate a 

garage door.

3

Within 1 minute of pressing 
the HomeLink

®

 button, after 

the garage door operation 
has stopped, press the 
“Learn” or “Smart” button on 
the garage door opener 
motor. Within 5 seconds of 
the establishment of 2-way 
communication with the 
garage door opener, both 
garage door operation indica-
tors in the vehicle will flash 
rapidly (green) and the light 
on the garage door opener 
motor will blink twice, indicat-

ing that 2-way communica-
tion is enabled.

■

Reprogramming a single 
HomeLink

®

 button

When the following procedure is 
performed, buttons which 
already have devices registered 
to them can be overwritten:

1

Press and hold the desired 
HomeLink

®

 button.

2

When the HomeLink

®

 indica-

tor starts flashing orange, 
release the HomeLink

®

 but-

ton and perform “Program-
ming HomeLink

®

” 

1

 (it takes 

20 seconds for the Home-
Link

®

 indicator to start flash-

ing).

■

Before programming

●

Install a new battery in the trans-

mitter.

●

The battery side of the transmitter 

must be pointed away from the 
HomeLink

®

 buttons.

Press the appropriate Home-
Link

®

 button. The HomeLink

®

 

indicator light should turn on.
The status of the opening and 
closing of a garage door is 
shown by the garage door 
opener indicators.

Operating HomeLink

®

390

5-5. Using the other interior features

HIGHLANDER HV_U



Vehicles with auto anti-glare 
inside rear view mirror

Opening
Closing



Vehicles with Digital Rearview 
Mirror

Opening
Closing

This function is only available if the 
garage door opener motor used is a 
compatible device. (To check 
device compatibility, refer to 
www.homelink.com.)

The indicators can operate 
within approximately 820 ft. (250 
m) of the garage door. However, 
if there are obstructions 
between the garage door and 
the vehicle, such as houses and 
trees, feedback signals from the 
garage door may not be 
received.
To recall the previous door oper-
ation status, press and release 
either HomeLink

®

 buttons 

 

and 

 or 

 and 

 (vehicles 

with auto anti-glare inside rear 
view mirror), 

 and 

 

or 

 and 

 (vehicles 

with Digital Rearview Mirror), 
simultaneously. The last 
recorded status will be dis-
played for 3 seconds.

Press and hold the 2 outside 
buttons for 10 seconds until the 
HomeLink

®

 indicator light 

changes from continuously lit 
(orange) to rapidly flashing 
(green).

Color

Status

Orange (flash-

ing)

Currently open-

ing/closing

Green

Opening/closing 

has completed

Red (flashing)

Feedback sig-

nals cannot be 

received

Erasing the entire Home-
Link

®

 memory (all three 

codes)

Color

Status

391

5-5. Using the other interior features

HIGHLANDER HV_U

5

Interior

 featur

es

If you sell your vehicle, be sure to 
erase the programs stored in the 
HomeLink

®

 memory.



Vehicles with auto anti-glare 
inside rear view mirror



Vehicles with Digital Rearview 
Mirror

392

5-5. Using the other interior features

HIGHLANDER HV_U

393

HIGHLANDER HV_U

6

6

Maintena

nce
 a

nd ca

re

Maintenance and care

.

6-1. Maintenance and care

Cleaning and protecting the 

vehicle exterior ..........

394

Cleaning and protecting the 

vehicle interior ...........

397

6-2. Maintenance

Maintenance requirements

..................................

400

General maintenance..

402

Emission inspection and 

maintenance (I/M) pro-
grams ........................

404

6-3. Do-it-yourself mainte-

nance

Do-it-yourself service pre-

cautions.....................

406

Hood ...........................

408

Positioning a floor jack

..................................

409

Engine compartment...

410

12-volt battery .............

416

Tires ............................

418

Tire inflation pressure..

430

Wheels ........................

432

Air conditioning filter....

433

Cleaning the hybrid battery 

(traction battery) air intake 
vents and filter...........

435

Electronic key battery..

438

Checking and replacing 

fuses..........................

439

Headlight aim ..............

442

Light bulbs...................

443

394

6-1. Maintenance and care

HIGHLANDER HV_U

6-1.Maintenance and care



Working from top to bottom, 
liberally apply water to the 
vehicle body, wheel wells and 
underside of the vehicle to 
remove any dirt and dust.



Wash the vehicle body using 
a sponge or soft cloth, such 
as a chamois.



For hard-to-remove marks, 
use car wash soap and rinse 
thoroughly with water.



Wipe away any water.



Wax the vehicle when the 
waterproof coating deterio-
rates.

If water does not bead on a clean 
surface, apply wax when the vehi-
cle body is cool.

■

Automatic car washes

●

Before washing the vehicle:

• Fold the mirrors

• Turn off the power back door
Start washing from the front of the 

vehicle. Extend the mirrors before 

driving.

●

Brushes used in automatic car 

washes may scratch the vehicle 

surface, parts (wheel, etc.) and 

harm your vehicle’s paint.

●

Rear spoiler may not be washable 

in some automatic car washes. 

There may also be an increased 

risk of damage to vehicle.

■

High pressure car washes

As water may enter the cabin, do 

not bring the nozzle tip near the 

gaps around the doors or perimeter 

of the windows, or spray these 

areas continuously.

■

When using a car wash

If the door handle becomes wet 

while the electronic key is within the 

effective range, the door may lock 

and unlock repeatedly. In that case, 

follow the following correction pro-

cedures to wash the vehicle:

●

Place the key in a position 6 ft. (2 

m) or more separate from the 

vehicle while the vehicle is being 

washed. (Take care to ensure that 

the key is not stolen.)

●

Set the electronic key to bat-

tery-saving mode to disable the 

smart key system. (



P.147)

■

Wheels and wheel ornaments

●

Remove any dirt immediately by 

using a neutral detergent.

●

Wash detergent off with water 

immediately after use.

●

To protect the paint from damage, 

make sure to observe the follow-

ing precautions.

• Do not use acidic, alkaline or 

abrasive detergent

• Do not use hard brushes

• Do not use detergent on the 

wheels when they are hot, such 

as after driving or parking in hot 

weather

■

Bumpers

Do not scrub with abrasive cleaners.

■

Plated portions

If dirt cannot be removed, clean the 

parts as follows:

●

Use a soft cloth dampened with an 

approximately 5% solution of neu-

Cleaning and protect-

ing the vehicle exte-

rior

Perform cleaning in a man-
ner appropriate to each 
component and its material.

Cleaning instructions

395

6-1. Maintenance and care

HIGHLANDER HV_U

6

Maintena

nce
 a

nd ca

re

tral detergent and water to clean 

the dirt off.

●

Wipe the surface with a dry, soft 

cloth to remove any remaining 

moisture.

●

To remove oily deposits, use alco-

hol wet wipes or a similar product.

WARNING

■

When washing the vehicle

Do not apply water to the inside of 

the engine compartment. Doing 

so may cause the electrical com-

ponents, etc. to catch fire.

■

When cleaning the windshield 

(vehicles with rain-sensing 

windshield wipers)

Set the wiper switch to off.

If the switch is in “AUTO”, the wip-

ers may operate unexpectedly in 

the following situations, and may 

result in hands being caught or 

other serious injuries and cause 

damage to the wiper blades.

AUTO

●

When the upper part of the 

windshield where the raindrop 

sensor is located is touched by 

hand

●

When a wet rag or similar is 

held close to the raindrop sen-

sor

●

If something bumps against the 

windshield

●

If you directly touch the raindrop 

sensor body or if something 

bumps into the raindrop sensor

■

Precautions regarding the 

exhaust pipe

Exhaust gasses cause the 

exhaust pipe to become quite hot.

When washing the vehicle, be 

careful not to touch the pipe until it 

has cooled sufficiently, as touch-

ing a hot exhaust pipe can cause 

burns.

■

Precaution regarding the rear 

bumper with Blind Spot Moni-

tor

If the paint of the rear bumper is 

chipped or scratched, the system 

may malfunction.If this occurs, 

consult your Toyota dealer.

NOTICE

■

To prevent paint deteriora-

tion and corrosion on the 

body and components (alumi-

num wheels, etc.)

●

Wash the vehicle immediately in 

the following cases:

• After driving near the sea coast

• After driving on salted roads

• If coal tar or tree sap is present 

on the paint surface

• If dead insects, insect droppings 

or bird droppings are present on 

the paint surface

• After driving in an area contami-

nated with soot, oily smoke, 

mine dust, iron powder or chem-

ical substances

• If the vehicle becomes heavily 

soiled with dust or mud

• If liquids such as benzene and 

gasoline are spilled on the paint 

surface

●

If the paint is chipped or 

scratched, have it repaired 

immediately.

396

6-1. Maintenance and care

HIGHLANDER HV_U

NOTICE

●

To prevent the wheels from cor-

roding, remove any dirt and 

store in a place with low humid-

ity when storing the wheels.

■

Cleaning the exterior lights

●

Wash carefully. Do not use 

organic substances or scrub 

with a hard brush.

This may damage the surfaces 

of the lights.

●

Do not apply wax to the sur-

faces of the lights.

Wax may cause damage to the 

lenses.

■

When using an automatic car 

wash (vehicles with 

rain-sensing windshield wip-

ers)

Set the wiper switch to the off 

position.

If the wiper switch is in “AUTO”, 

the wipers may operate and the 

wiper blades may be damaged.

■

When using a high pressure 

car wash

●

When washing the vehicle, do 

not let water of the high pres-

sure washer hit directly or the 

vicinity of the camera. Due to 

the shock from the high pres-

sure water, it is possible the 

device may not operate as nor-

mal.

●

Do not bring the nozzle tip close 

to boots (rubber or resin manu-

factured cover), connectors or 

the following parts. The parts 

may be damaged if they come 

into contact with high-pressure 

water.

• Traction related parts

• Steering parts

• Suspension parts

• Brake parts

●

Keep the cleaning nozzle at 

least 11.9 in. (30 cm) away from 

the vehicle body. Otherwise 

resin section, such as moldings 

and bumpers, may be deformed 

and damaged.

Also, do not continuously hold the 

nozzle in the same place.

●

Do not spray the lower part of 

the windshield continuously.

If water enters the air conditioning 

system intake located near the 

lower part of the windshield, the 

air conditioning system may not 

operate correctly.

397

6-1. Maintenance and care

HIGHLANDER HV_U

6

Maintena

nce
 a

nd ca

re



Remove dirt and dust using a 
vacuum cleaner. Wipe dirty 
surfaces with a cloth damp-
ened with lukewarm water.



If dirt cannot be removed, 
wipe it off with a soft cloth 
dampened with neutral deter-
gent diluted to approximately 
1%.
Wring out any excess water 
from the cloth and thoroughly 
wipe off remaining traces of 
detergent and water.

■

Shampooing the carpets

There are several commercial foam-

ing-type cleaners available. Use a 

sponge or brush to apply the foam. 

Rub in overlapping circles. Do not 

use water. Wipe dirty surfaces and 

let them dry. Excellent results are 

obtained by keeping the carpet as 

dry as possible.

■

Handling the seat belts

Clean with mild soap and lukewarm 

water using a cloth or sponge. Also 

check the belts periodically for 

excessive wear, fraying or cuts.

Cleaning and protect-

ing the vehicle interior

Perform cleaning in a man-
ner appropriate to each 
component and its material.

Protecting the vehicle 
interior

WARNING

■

Water in the vehicle

●

Do not splash or spill liquid in 

the vehicle, such as on the floor, 

in the hybrid battery (traction 

battery) air vents, and in the lug-

gage compartment.

Doing so may cause the hybrid 

battery, electrical components, 

etc. to malfunction or catch fire.

●

Do not get any of the SRS com-

ponents or wiring in the vehicle 

interior wet.

(



P.34)

An electrical malfunction may 

cause the airbags to deploy or 

not function properly, resulting 

in death or serious injury.

●

Vehicles with wireless charger: 

Do not let the wireless charger 

(



P.369) get wet. Failure to do 

so may cause the charger to 

become hot and cause burns or 

could cause electric shock 

resulting in death or serious 

injury.

■

Cleaning the interior (espe-

cially instrument panel)

Do not use polish wax or polish 

cleaner. The instrument panel 

may reflect off the windshield, 

obstructing the driver’s view and 

leading to an accident, resulting in 

death or serious injury.

NOTICE

■

Cleaning detergents

●

Do not use the following types 

of detergent, as they may dis-

color the vehicle interior or 

cause streaks or damage to 

painted surfaces:

• Non-seat portions: Organic sub-

stances such as benzene or 

gasoline, alkaline or acidic solu-

tions, dye, and bleach

398

6-1. Maintenance and care

HIGHLANDER HV_U



Remove dirt and dust using a 
vacuum cleaner.



Wipe off any excess dirt and 
dust with a soft cloth damp-
ened with diluted detergent.

Use a diluted water solution of 
approximately 5% neutral wool 
detergent.



Wring out any excess water 
from the cloth and thoroughly 
wipe off all remaining traces 
of detergent.



Wipe the surface with a dry, 
soft cloth to remove any 
remaining moisture. Allow the 
leather to dry in a shaded and 
ventilated area.

■

Caring for leather areas

Toyota recommends cleaning the 

interior of the vehicle at least twice a 

year tomaintain the quality of the 

vehicle’s interior.

NOTICE

• Seats: Alkaline or acidic solu-

tions, such as thinner, benzene, 

and alcohol

●

Do not use polish wax or polish 

cleaner. The instrument panel’s 

or other interior part’s painted 

surface may be damaged.

■

Preventing damage to leather 

surfaces

Observe the following precautions 

to avoid damage to and deteriora-

tion of leather surfaces:

●

Remove any dust or dirt from 

leather surfaces immediately.

●

Do not expose the vehicle to 

direct sunlight for extended peri-

ods of time. Park the vehicle in 

the shade, especially during 

summer.

●

Do not place items made of 

vinyl, plastic, or containing wax 

on the upholstery, as they may 

stick to the leather surface if the 

vehicle interior heats up signifi-

cantly.

■

Water on the floor

Do not wash the vehicle floor with 

water.

Vehicle systems such as the 

audio system may be damaged if 

water comes into contact with 

electrical components such as the 

audio system above or under the 

floor of the vehicle. Water may 

also cause the body to rust.

■

When cleaning the inside of 

the windshield

Do not allow glass cleaner to con-

tact the lens. Also, do not touch 

the lens. (



P.243)

■

Cleaning the inside of the rear 

window

●

Do not use glass cleaner to 

clean the rear window, as this 

may cause damage to the rear 

window defogger heater wires 

or antenna. Use a cloth damp-

ened with lukewarm water to 

gently wipe the window clean. 

Wipe the window in strokes run-

ning parallel to the heater wires 

or antenna.

●

Be careful not to scratch or 

damage the heater wires or 

antenna.

Cleaning the leather areas

399

6-1. Maintenance and care

HIGHLANDER HV_U

6

Maintena

nce
 a

nd ca

re



Remove dirt and dust using a 
vacuum cleaner.



Wipe it off with a soft cloth 
dampened with neutral deter-
gent diluted to approximately 
1%.



Wring out any excess water 
from the cloth and thoroughly 
wipe off remaining traces of 
detergent and water.

Cleaning the synthetic 
leather areas

400

6-2. Maintenance

HIGHLANDER HV_U

6-2.Maintenance

■

Repair and replacement

It is recommended that genuine 

Toyota parts be used for repairs to 

ensure performance of each sys-

tem. If non-Toyota parts are used in 

replacement or if a repair shop other 

than a Toyota dealer performs 

repairs, confirm the warranty cover-

age.

■

Allow inspection and repairs to 

be performed by a Toyota 

dealer

●

Toyota technicians are 

well-trained specialists and are 

kept up to date with the latest ser-

vice information. They are well 

informed about the operation of all 

systems on your vehicle.

●

Keep a copy of the repair order. It 

proves that the maintenance that 

has been performed is under war-

ranty coverage. If any problem 

should arise while your vehicle is 

under warranty, your Toyota 

dealer will promptly take care of it.

General maintenance should be 
performed on a daily basis. This 
can be done by yourself or by a 
Toyota dealer.

Scheduled maintenance should 
be performed at specified inter-
vals according to the mainte-
nance schedule.

For details about maintenance 
items and schedules, refer to the 
“Scheduled Maintenance Guide” or 
“Owner’s Manual Supplement”.

Maintenance require-

ments

To ensure safe and econom-
ical driving, day-to-day care 
and regular maintenance 
are essential. It is the 
owner’s responsibility to 
perform regular checks. 
Toyota recommends the fol-
lowing maintenance:

WARNING

■

If your vehicle is not properly 

maintained

Improper maintenance could 

result in serious damage to the 

vehicle and possible death or seri-

ous injury.

■

Handling of the 12-volt bat-

tery

●

Engine exhaust, some of its 

constituents, and a wide variety 

of automobile components con-

tain or emit chemicals known to 

the State of California to cause 

cancer and birth defects and 

other reproductive harm. Work 

in a well ventilated area.

●

Oils, fuels and fluids contained 

in vehicles as well as waste pro-

duced by component wear con-

tain or emit chemicals known to 

the State of California to cause 

cancer and birth defects or 

other reproductive harm. Avoid 

exposure and wash any 

affected area immediately.

●

12-volt battery posts, terminals 

and related accessories con-

tain lead and lead compounds 

which are known to cause brain 

damage. Wash your hands after 

handling. (



P.416)

General maintenance

Scheduled maintenance

401

6-2. Maintenance

HIGHLANDER HV_U

6

Maintena

nce
 a

nd ca

re

■

Resetting the message indicat-

ing maintenance is required

After the required maintenance is 

preformed according to the mainte-

nance schedule, please reset the 

message.To reset the message, fol-

low the procedures described 

below:



4.2-inch display

1

Press 

 or

 of the meter 

control switch to select 

.

2

Press 

 or 

 of the meter 

control switch, select 

 and 

then press and hold 

 .

3

Press 

 or 

 of the meter 

control switch, select “Scheduled 

Maintenance” and then press 

 .

4

Select “Yes” and press 

.

5

A message will be displayed on 

the multi-information display 

when the reset procedure has 

been completed.



7-inch display

1

Press 

 or 

 of the meter 

control switch to select 

.

2

Press 

 or 

 of the meter 

control switch, select 

 and 

then press and hold 

 .

3

Press 

 or 

 of the meter 

control switch, select “Scheduled 

Maintenance” and then press 

 .

4

Select “Yes” and press 

.

5

A message will be displayed on 

the multi-information display 

when the reset procedure has 

been completed.

You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect 
warranty coverage.

The use of Toyota Repair Manuals 
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s 
Warranty Information Booklet” or 
“Owner’s Manual Supplement”.

Do-it-yourself mainte-
nance

402

6-2. Maintenance

HIGHLANDER HV_U

General maintenance

Listed below are the general 
maintenance items that 
should be performed at the 
intervals specified in the 
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s 
Manual Supplement/Sched-
uled Maintenance Guide”. It 
is recommended that any 
problem you notice should 
be brought to the attention 
of your Toyota dealer or 
qualified service shop for 
advice.

WARNING

■

If the hybrid system is operat-

ing

Turn the hybrid system off and 

ensure that there is adequate 

ventilation before performing 

maintenance checks.

Engine compartment

Items

Check points

Brake fluid

Is the brake fluid at 
the correct level? 
(



P.414)

Engine/power 
control unit 
coolant

Is the 
engine/power con-
trol unit coolant at 
the correct level? 
(



P.413)

Engine oil

Is the engine oil at 
the correct level? 
(



P.410)

Exhaust sys-
tem

There should not 
be any fumes or 
strange sounds.

Radiator/con-
denser

The radiator and 
condenser should 
be free from for-
eign objects. 
(



P.414)

Washer fluid

Is there sufficient 
washer fluid? 
(



P.415)

Luggage compartment

Items

Check points

12-volt battery

Check the connec-
tions. (



P.416)

Vehicle interior

Items

Check points

Accelerator 
pedal

• The accelerator 

pedal should 
move smoothly 
(without uneven 
pedal effort or 
catching).

Hybrid trans-
mission “Park” 
mechanism

• When parked on 

a slope and the 
shift lever is in P, 
is the vehicle 
securely 
stopped?

Items

Check points

403

6-2. Maintenance

HIGHLANDER HV_U

6

Maintena

nce
 a

nd ca

re

Brake pedal

• Does the brake 

pedal move 
smoothly?

• Does the brake 

pedal have 
appropriate 
clearance from 
the floor? 
(



P.511)

• Does the brake 

pedal have the 
correct amount 
of free play? 
(



P.511)

Brakes

• The vehicle 

should not pull to 
one side when 
the brakes are 
applied.

• The brakes 

should work 
effectively.

• The brake pedal 

should not feel 
spongy.

• The brake pedal 

should not get 
too close to the 
floor when the 
brakes are 
applied.

Head 
restraints

• Do the head 

restraints move 
smoothly and 
lock securely?

Horn

• Works properly?

Indica-
tors/buzzers

• Do the indica-

tors and buzzers 
function prop-
erly?

Items

Check points

Lights

• Do all the lights 

come on?

• Are the head-

lights aimed cor-
rectly? (



P.442)

Parking brake

• Does the park-

ing brake switch 
operate nor-
mally?

• When parked on 

a slope and the 
parking brake is 
on, is the vehicle 
securely 
stopped?

Seat belts

• Do the seat belts 

operate 
smoothly?

• The seat belts 

should not be 
damaged.

Seats

• Do the seat con-

trols operate 
properly?

Steering wheel

• Does the steer-

ing wheel rotate 
smoothly?

• Does the steer-

ing wheel have 
the correct 
amount of free 
play?

• There should not 

be any strange 
sounds coming 
from the steer-
ing wheel.

Items

Check points

404

6-2. Maintenance

HIGHLANDER HV_U

The OBD system determines 
that a problem exists some-
where in the emission control 
system. Your vehicle may not 
pass the I/M test and may need 
to be repaired. Contact your 
Toyota dealer to service the 
vehicle.



When the 12-volt battery is 
disconnected or discharged

Readiness codes that are set 
during ordinary driving are erased.
Also, depending on your driving 
habits, the readiness codes may 
not be completely set.



When the fuel tank cap is 
loose

Vehicle exterior

Items

Check points

Doors

• Do the doors 

operate 
smoothly?

Engine hood

• Does the engine 

hood lock system 
work properly?

Fluid leaks

• There should not 

be any signs of 
fluid leakage 
after the vehicle 
has been parked.

Tires

• Is the tire infla-

tion pressure 
correct?

• The tires should 

not be damaged 
or excessively 
worn.

• Have the tires 

been rotated 
according to the 
maintenance 
schedule?

• The wheel nuts 

should not be 
loose.

Windshield 
wipers/rear 
window wiper

• The wiper blades 

should not show 
any signs of 
cracking, split-
ting, wear, con-
tamination or 
deformation.

• The wiper blades 

should clear the 
windshield/rear 
window without 
streaking or skip-
ping.

Emission inspection 

and maintenance (I/M) 

programs

Some states have vehicle 
emission inspection pro-
grams which include OBD 
(On Board Diagnostics) 
checks. The OBD system 
monitors the operation of 
the emission control sys-
tem.

If the malfunction indica-
tor lamp comes on

Your vehicle may not pass 
the I/M test in the follow-
ing situations:

405

6-2. Maintenance

HIGHLANDER HV_U

6

Maintena

nce
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nd ca

re

The malfunction indicator lamp 
comes on indicating a temporary 
malfunction and your vehicle may 
not pass the I/M test.

The error code in the OBD sys-
tem will not be cleared unless 
the vehicle is driven 40 or more 
times.

Contact your Toyota dealer to 
prepare the vehicle for re-test-
ing.

When the malfunction 
indicator lamp still 
remains on after several 
driving trips

If your vehicle does not 
pass the I/M test

406

6-3. Do-it-yourself maintenance

HIGHLANDER HV_U

6-3.Do-it-yourself maintenance

Do-it-yourself service 

precautions

If you perform maintenance 
by yourself, be sure to fol-
low the correct procedure 
as given in these sections.

Maintenance

Items

Parts and tools

12-volt battery 
condition 
(



P.416)

• Grease
• Conventional 

wrench (for ter-
minal clamp 
bolts)

Brake fluid 
level (



P.414)

• FMVSS No.116 

DOT 3 or SAE 
J1703 brake fluid

• Rag or paper 

towel

• Funnel (used 

only for adding 
brake fluid)

Engine/power 
control unit 
coolant level 
(



P.413)

• “Toyota Super 

Long Life Cool-
ant” or a similar 
high quality eth-
ylene gly-
col-based 
non-silicate, 
non-amine, 
non-nitrite and 
non-borate cool-
ant with long-life 
hybrid organic 
acid technology
For the U.S.A.:
“Toyota Super 
Long Life Cool-
ant” is pre-mixed 
with 50% cool-
ant and 50% 
deionized water.
For Canada:
“Toyota Super 
Long Life Cool-
ant” is pre-mixed 
with 55% cool-
ant and 45% 
deionized water.

• Funnel (used 

only for adding 
coolant)

Engine oil level 
(



P.410)

• “Toyota Genuine 

Motor Oil” or 
equivalent

• Rag or paper 

towel

• Funnel (used 

only for adding 
engine oil)

Fuses 
(



P.439)

• Fuse with same 

amperage rating 
as original

Items

Parts and tools

407

6-3. Do-it-yourself maintenance

HIGHLANDER HV_U

6

Maintena

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Hybrid battery 
(traction bat-
tery) air intake 
vent (



P.435)

• Vacuum cleaner, 

etc.

• Phillips screw-

driver

Headlight aim 
(



P.442)

• Phillips-head 

screwdriver

Light bulbs 
(



P.443)

• Bulb with same 

number and 
wattage rating as 
original

• Flathead screw-

driver

• Wrench

Radiator and 
condenser 
(



P.414)



Tire inflation 
pressure 
(



P.430)

• Tire pressure 

gauge

• Compressed air 

source

Washer fluid 
(



P.415)

• Water or washer 

fluid containing 
antifreeze (for 
winter use)

• Funnel (used 

only for adding 
water or washer 
fluid)

WARNING

The engine compartment contains 

many mechanisms and fluids that 

may move suddenly, become hot, 

or become electrically energized. 

To avoid death or serious injury, 

observe the following precautions.

Items

Parts and tools

■

When working on the engine 

compartment

●

Make sure that the “ACCES-

SORY” or “IGNITION ON” on 

the multi-information display 

and the “READY” indicator are 

both off.

●

Keep hands, clothing and tools 

away from the moving fan and 

engine drive belt.

●

Be careful not to touch the 

engine, power control unit, radi-

ator, exhaust manifold, etc. right 

after driving as they may be hot. 

Oil and other fluids may also be 

hot.

●

Do not leave anything that may 

burn easily, such as paper and 

rags, in the engine compart-

ment.

●

Do not smoke, cause sparks or 

expose an open flame to fuel or 

the battery. Fuel and battery 

fumes are flammable.

■

When working near the elec-

tric cooling fan or radiator 

grille

Be sure the power switch is off.

With the power switch in ON, the 

electric cooling fan may automati-

cally start to run if the air condi-

tioning is on and/or the coolant 

temperature is high. (



P.414)

■

Safety glasses

Wear safety glasses to prevent 

flying or falling material, fluid 

spray, etc. from getting in your 

eyes.

NOTICE

■

If you remove the air cleaner 

filter

Driving with the air cleaner filter 

removed may cause excessive 

engine wear due to dirt in the air.