Toyota Avalon Hybrid (2021 year). Manual in english - part 6

334

4-6. Driving tips

Accelerate the vehicle slowly, keep a safe distance between you and
the vehicle ahead, and drive at a reduced speed suitable to road con-
ditions. 

●

Park the vehicle and move the shift lever to P without setting  the
parking brake. The parking brake may freeze up, preventing it from
being released. If the vehicle is parked without setting the parking
brake, make sure to block the wheels.
Failure to do so may be dangerous because it may cause the vehi-
cle to move unexpectedly, possibly leading to an accident.

●

If  the  vehicle  is  parked  without  setting  the  parking  brake,  confirm
that the shift lever cannot be moved out of P

*

.

*

: The shift lever will be locked if it is attempted to be shifted from P to any

other position without depressing the brake pedal. If the shift lever can be
shifted from P, there may be a problem with the shift lock system. Have the
vehicle inspected by your Toyota dealer immediately.



Vehicles with 17-inch tires

Use the correct tire chain size when mounting the snow chains. 
Chain size is regulated for each tire size.

Side chain:

0.12 in. (3 mm) in diameter
0.39 in. (10 mm) in width
1.18 in. (30 mm) in length

Cross chain:

0.16 in. (4 mm) in diameter
0.55 in. (14 mm) in width
0.98 in. (25 mm) in length



Vehicles with 18 and 19-inch tires

Tire chains cannot be mounted.

Snow tires should be used instead.

When driving the vehicle

When parking the vehicle

Selecting tire chains

1
2
3

4
5
6

335

4-6. Driving tips

4

Dr

ivi

ng

Regulations regarding the use of tire chains vary depending on loca-
tion and type of road. Always check local regulations before installing
chains.

■

Tire chain installation

Observe the following precautions when installing and removing chains:

●

Install and remove tire chains in a safe location.

●

Install tire chains on the front tires. Do not install tire chains on the rear tires.

●

Install tire chains on front tires as tightly as possible. Retighten chains after
driving 1/4 



 1/2 mile (0.5 



 1.0 km).

●

Install tire chains following the instructions provided with the tire chains.

Regulations on the use of tire chains

WARNING

■

Driving with snow tires

Observe the following precautions to reduce the risk of accidents. 
Failure to do so may result in a loss of vehicle control and cause death or
serious injury.

●

Use tires of the specified size.

●

Maintain the recommended level of air pressure.

●

Do  not  drive  in  excess  of  75  mph  (120  km/h),  regardless  of  the  type  of
snow tires being used.

●

Use snow tires on all, not just some wheels.

■

Driving with tire chains (vehicles with 17-inch tires)

Observe the following precautions to reduce the risk of accidents. 
Failure to do so may result in the vehicle being unable to be driven safely,
and may cause death or serious injury.

●

Do not drive in excess of the speed limit specified for the tire chains being
used, or 30 mph (50 km/h), whichever is lower.

●

Avoid driving on bumpy road surfaces or over potholes.

●

Avoid  sudden  acceleration,  abrupt  steering,  sudden  braking  and  shifting
operations that cause sudden engine braking.

●

Slow down sufficiently before entering a curve to ensure that vehicle con-
trol is maintained.

●

Do not use LDA (Lane Departure Alert with steering control) system.

336

4-6. Driving tips

NOTICE

■

Repairing or replacing snow tires

Request repairs or replacement of snow tires from Toyota dealers or legiti-
mate tire retailers.
This is because the removal and attachment of snow tires affects the opera-
tion of the tire pressure warning valves and transmitters.

■

Fitting tire chains (vehicles with 17-inch tires)

The tire pressure warning valves and transmitters may not function correctly
when tire chains are fitted.

337

5

Interior features

5-1.  Using the 

air conditioning system 
and defogger

Automatic air conditioning 

system............................. 338

Heated steering wheel/

seat heaters/
seat ventilators................ 349

5-2.  Using the interior lights

Interior lights list ................ 352

• Interior light ................... 353
• Personal lights .............. 353
• Ambient lights ............... 354

5-3.  Using the storage 

features

List of storage features ..... 355

• Glove box...................... 356
• Console box.................. 356
• Bottle holders................ 357
• Cup holders .................. 358
• Auxiliary boxes.............. 359
• Open tray ...................... 360

Trunk features................... 361

5-4.  Other interior features

Other interior features ....... 362

• Sun visors ..................... 362
• Vanity mirrors................ 362
• Power outlet.................. 363
• USB charging ports....... 364
• Wireless charger........... 366
• Armrest ......................... 375
• Assist grips ................... 375
• Coat hooks.................... 376

Garage door opener.......... 377

338

5-1. Using the air conditioning system and defogger

■

Adjusting the temperature setting

To  adjust  the  temperature  setting,  press  “

”  on 

  (driver’s

side)  to  increase  the  temperature  and  press  “

”  on 

(driver’s side) to decrease the temperature.

If 

 is not pressed, the system will blow ambient temperature air or

heated air.
The air conditioning system switches between individual and synchro-

nized modes each time 

 is pressed or 

 is selected on the

air conditioning control screen.
Synchronized mode (indicator on): 

The  driver’s  side 

  can  be  used  to  adjust  the  temperature  for  the

driver’s  and  front  passenger’s  side. To  enter  individual  mode,  operate

the front passenger’s side 

.

Automatic air conditioning system

Air outlets and fan speed are automatically adjusted according
to the temperature setting.
Press the “MENU” button on the Audio Plus or Premium Audio,
then  select  “Climate”  to  display  the  air  conditioning  control
screen.

Control panel

339

5-1. Using the air conditioning system and defogger

5

Interio

r features

Individual mode (indicator off): 
The  temperature  for  the  driver’s  and  front  passenger’s  side  can  be
adjusted separately.

■

Fan speed setting

To  adjust  the  fan  speed,  press 

  to  increase  the  fan  speed

and 

 to decrease the fan speed.

Press 

 to turn the fan off.

■

Change the airflow mode

To  change  the  airflow  mode,

press 

.

The  air  outlets  used  are
switched each time the button is
pressed.

Air flows to the upper body.
Air  flows  to  the  upper  body
and feet.
Air flows to the feet.
Air  flows  to  the  feet  and  the
windshield  defogger  oper-
ates.

■

Other functions

●

Switching between outside air and recirculated air modes 
(



P. 343)

●

Defogging the windshield (



P. 343)

●

Defogging the rear window and outside rear view mirrors 
(



P. 343)

1
2

3
4

340

5-1. Using the air conditioning system and defogger

Adjust  the  driver’s  side  tem-
perature setting
Adjust the fan speed setting
Select the air flow mode

*

Adjust  the  front  passenger’s
side temperature setting
Display  the  option  control
screen (



P. 341)

Turn automatic mode on/off
Turn the fan off
Turn cooling and dehumidification function on/off

If the 

 indicator is turned off, the system will blow ambient tem-

perature air or heated air.

Change  the  temperature  setting  between  individual/synchronized
mode. (



P. 338)

Enable/Disable S-FLOW mode (



P. 341)

*

:

 

— Air flows to the upper body

 

— Air flows to the upper body and feet

 

— Air flows to the feet

 

— Air flows to the feet and the windshield defogger operates

Control screen

1

2
3
4

5

6
7
8

9

10

341

5-1. Using the air conditioning system and defogger

5

Interio

r features

■

Option control screen

Select 

 on the air conditioning control screen to display the

option control screen. The functions can be switched on and off.

When the function is on, the indicator illuminates on the screen.

Select  to  change  the  tem-
perature  setting  between
individual/synchronized
mode (



P. 338)

Select  to  set  cooling  and
dehumidification  function  on/
off
Select  the  S-FLOW  mode
(



P. 341)

■

Using the automatic mode

Press 

  or  select 

  on  the  air  conditioning  control

screen.
The dehumidification function begins to operate. Air outlets and
fan speed are automatically adjusted according to the tempera-
ture setting.
Adjust the temperature setting.

To stop the operation, press 

 or select 

 on the air

conditioning control screen.

■

Automatic mode indicator

If the fan speed setting or air flow modes are operated, the auto-
matic mode indicator goes off. However, automatic mode for func-
tions other than that operated is maintained.

■

S-FLOW mode

When the air conditioning system is operating in S-FLOW mode, air
conditioner efficiency will be enhanced by concentrating the airflow
on occupied seats only.

1

2

3

Air conditioning controls

1

2

3

342

5-1. Using the air conditioning system and defogger

●

The following S-FLOW modes are available:



Automatic S-FLOW mode

When this mode is selected, if the rear seats are determined to
be  unoccupied,  the  air  conditioning  system  will  operate  in  S-
FLOW mode.
When a rear passenger is detected, S-FLOW mode will be auto-
matically disabled.

The 

 indicator on the air conditioning control screen will illumi-

nate when the air conditioning system is operating in S-FLOW mode.

To enter manual S-FLOW mode, select 

 on the air conditioning

control screen.



Manual S-FLOW mode

When 

  is  selected,  S-FLOW  mode  will  be  manually

enabled/disabled.

The 

 indicator on the air conditioning control screen will illumi-

nate when the air conditioning system is operating in S-FLOW mode.

●

Operation of the air conditioning system when S-FLOW mode is
enabled:
When the air conditioning system is operating in S-FLOW mode,
the airflow will be concentrated on the front seats, reducing the
airflow and air conditioning effect on the rear seats.
Additionally, if the front passenger seat is determined to be unoc-
cupied, the airflow will be concentrated on the driver’s seat only.
(Depending on the set temperature or ambient temperature, the
air  conditioning  system  may  not  operate  in  S-FLOW  mode  as
described above.)
When  certain  conditions  are  met  and  priority  is  given  to  the
driver’s seat only, the temperature indicator for the front passen-
ger side will turn off.
How the system judges if a seat is occupied in S-FLOW mode: 



P. 345

343

5-1. Using the air conditioning system and defogger

5

Interio

r features

■

Switching between outside air and recirculated air modes

Press 

.

The mode switches between outside air mode (indicator off) and recir-

culated air mode (indicator on) each time 

 is pressed.

■

Defogging the windshield

Defoggers  are  used  to  defog  the  windshield  and  front  side  win-
dows.

Press 

.

The dehumidification function operates and fan speed increases.
Set the outside/recirculated air mode button to the outside air mode if
the recirculated air mode is used. (It may switch automatically.)
To defog the windshield and the side windows early, turn the air flow and
temperature up.

To return to the previous mode, press 

 again when the windshield

is defogged.

■

Defogging the rear window and outside rear view mirrors

Defoggers are used to defog the rear window, and to remove rain-
drops, dew and frost from the outside rear view mirrors.

Press 

.

The defoggers will automatically turn off after a period of time.

Other functions

344

5-1. Using the air conditioning system and defogger

■

Location of air outlets

The  air  outlets  and  air  volume
change 

according 

to 

the

selected airflow mode.

■

Adjusting the position of and opening and closing the air out-
lets

Direct air flow to the left or right, up or down.
Turn the knob to open or close the vent.

Air outlets



Front



Rear

1
2

345

5-1. Using the air conditioning system and defogger

5

Interio

r features

■

Using automatic mode

Fan speed is adjusted automatically according to the temperature setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow

immediately after 

 is pressed or 

 is selected.

■

How the system judges if a seat is occupied in S-FLOW mode

The system judges if a passenger is in the vehicle as follows:
• Front passenger seat:

The front passenger seat is judged to be occupied when the system detects
an object on the front passenger seat, fastening of the front passenger seat
belt, changing of the set temperature for the front passenger seat, or the
opening  and  closing  of  the  front  passenger  door.  (However,  when  only
opening and closing of the front passenger door is detected, the system will
judge  that  the  passenger  seat  is  unoccupied  after  the  vehicle  speed
reaches approximately 12 mph (20 km/h) or more.)

• Rear seats (automatic S-FLOW mode only):

The  rear  seats  are  judged  to  be  occupied  when  the  system  detects  the
opening and closing of a rear door.

If a seat is judged to be occupied, the system will retain that judgement for 60
minutes after the power switch is turned off.

■

Changing from automatic S-FLOW mode to manual S-FLOW mode

When the system is operating in automatic S-FLOW mode, if a rear door is
opened and then closed, S-FLOW mode will be disabled. To enable S-FLOW

mode, select 

 on the air conditioning control screen. (In this case, the

system will operate in manual S-FLOW mode.)

■

Changing from manual S-FLOW mode to automatic S-FLOW mode

Select 

  on  the  air  conditioning  control  screen  to  disable  S-FLOW

mode (check that 

 indicator is not illuminated).

Turn the power switch off.
Wait for 60 minutes or more and change the power switch to ON mode.

■

Fogging up of the windows

●

The  windows  will  easily  fog  up  when  the  humidity  in  the  vehicle  is  high.

Turning 

  or 

  on  will  dehumidify  the  air  from  the  outlets  and

defog the windshield effectively.

●

If you turn 

 or 

 off, the windows may fog up more easily.

●

The windows may fog up if the recirculated air mode is used.

1

2

3

346

5-1. Using the air conditioning system and defogger

■

When driving on dusty roads

Close all windows. If dust thrown up by the vehicle is still drawn into the vehi-
cle after closing the windows, it is recommended that the air intake mode be
set to outside air mode and the fan speed to any setting except off.

■

Outside/recirculated air mode

●

Setting to the recirculated air mode temporarily is recommended in prevent-
ing dirty air from entering the vehicle interior and helping to cool the vehicle
when the outside air temperature is high.

●

Outside/recirculated  air  mode  may  automatically  switch  depending  on  the
temperature setting or the inside temperature. 

■

When the outside temperature exceeds 75°F (24°C) and the air condition-
ing system is on

●

In order to reduce the air conditioning power consumption, the air condition-
ing system may switch to recirculated air mode automatically. This may also
reduce fuel consumption.

●

Recirculated air mode is selected as a default mode when the power switch
is turned to ON mode.

●

It is possible to switch to outside air mode at any time by pressing 

.

■

When the outside temperature is low

The dehumidification function may not operate even when 

 is pressed

or 

 is selected.

■

Operation of the air conditioning system in Eco drive mode

●

In  the  Eco  drive  mode,  “ECO”  is  displayed  on  the  air  conditioning  screen
and the air conditioning system is controlled as follows to prioritize fuel effi-
ciency:
• Engine  speed  and  compressor  operation  controlled  to  restrict  heating/

cooling capacity

• Fan speed restricted when automatic mode is selected

●

To improve air conditioning performance, perform the following operations:
• Adjust the fan speed
• Turn off Eco drive mode

347

5-1. Using the air conditioning system and defogger

5

Interio

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■

Ventilation and air conditioning odors

●

To let fresh air in, set the air conditioning system to the outside air mode.

●

During use, various odors from inside and outside the vehicle may enter into
and accumulate in the air conditioning system. This may then cause odor to
be emitted from the vents.

●

To reduce potential odors from occurring:
• It is recommended that the air conditioning system be set to outside air

mode prior to turning the vehicle off.

• The start timing of the blower may be delayed for a short period of time

immediately  after  the  air  conditioning  system  is  started  in  automatic
mode.

■

Air conditioning filter



P. 432

■

Air conditioning system refrigerant

●

The meaning of each symbol on the label are as follows:

■

Customization

Some functions can be customized. (



P. 533)

●

A  label  regarding  the  refrigerant  of  the
air conditioning system is attached to the
hood at the location shown in the follow-
ing illustration.

Caution

Air conditioning system

Air conditioning system lubricant type

Requires  registered  technician  to  service  air  conditioning
system

Flammable refrigerant

348

5-1. Using the air conditioning system and defogger

WARNING

■

To prevent the windshield from fogging up

●

Do not use 

 during cool air operation in extremely humid weather.

The difference between the temperature of the outside air and that of the
windshield can cause the outer surface of the windshield to fog up, block-
ing your vision.

■

To prevent burns

Do not touch the rear view mirror surfaces when the outside rear view mirror
defoggers are on.

NOTICE

■

To prevent 12-volt battery discharge

Do not leave the air conditioning system on longer than necessary when the
hybrid system is stopped.

■

When repairing/replacing parts of the air conditioning system

Have repair/replacement performed by your Toyota dealer.
When a part of the air conditioning system, such as the evaporator, is to be
replaced, it must be replaced with a new one.

●

Do not place anything on the instrument
panel  which  may  cover  the  air  outlets.
Otherwise,  air  flow  may  be  obstructed,
preventing  the  windshield  defoggers
from defogging.

349

5-1. Using the air conditioning system and defogger

5

Interio

r features



: If equipped

Heated steering wheel



/seat heaters/seat 

ventilators



Heated steering wheel and seat heaters heat the side grips of the
steering wheel and seats, respectively. Seat ventilators maintain
good ventilation by pulling air through the seat upholstery.

WARNING

●

Care should be taken to prevent injury if anyone in the following categories
comes in contact with the steering wheel and seats when the heater is on:
• Babies,  small  children,  the  elderly,  the  sick  and  the  physically  chal-

lenged

• Persons with sensitive skin
• Persons who are fatigued
• Persons who have taken alcohol or drugs that induce sleep (sleeping

drugs, cold remedies, etc.)

●

Observe the following precautions to prevent minor burns or overheating:
• Do  not  cover  the  seat  with  a  blanket  or  cushion  when  using  the  seat

heater.

• Do not use seat heater more than necessary. 

NOTICE

●

Do not put heavy objects that have an uneven surface on the seat and do
not stick sharp objects (needles, nails, etc.) into the seat.

●

To  prevent  12-volt  battery  discharge,  do  not  use  the  functions  when  the
hybrid system is off.

350

5-1. Using the air conditioning system and defogger

Turns  the  heated  steering  wheel
on/off

The indicator light comes on when
the heated steering wheel is oper-
ating.

The  heated  steering  wheel  can  be  used  when  the  power  switch  is  in  ON
mode.

■

Front

Each time the switch is pressed, the operation condition changes as
follows.
Hi (3 segments lit) 



 Mid (2 segments lit) 



 Lo (1 segment lit) 



 Off

The level indicator lights up during operation.

Heated steering wheel

Seat heaters



Without seat ventilators



With seat ventilators

351

5-1. Using the air conditioning system and defogger

5

Interio

r features

■

Rear (if equipped)

Turns the heated rear seat on/off

The  indicator  light  will  illuminate
when the rear seat heater is oper-
ating.

The seat heaters can be used when the power switch is in ON mode.

Each  time  the  switch  is  pressed,
the  operation  condition  changes
as follows.
Hi (3 segments lit) 



 Mid (2 seg-

ments lit) 



 Lo (1 segment lit) 



Off

The level indicator lights up during
operation.

■

The seat ventilators can be used when

The power switch is in ON mode.

■

Air conditioning system-linked control mode

When a seat ventilator is set to Hi, the fan speed of the seat ventilator may
increase according to the fan speed of the air conditioning system

Seat ventilators

352

5-2. Using the interior lights

Front interior/personal lights (



P. 353)

Shift lever light 
Ambient lights (if equipped) (



P. 354)

Door courtesy lights
Rear personal lights (



P. 353)

Footwell lights
Front center console light

Interior lights list

1
2
3
4
5
6
7

353

5-2. Using the interior lights

5

Interio

r features

The rear personal lights turn on/off together with the interior light.

Turns the lights on/off linked to
door positions
Turns the lights on/off

■

Front

Turns the lights on/off

■

Rear

Turns the lights on/off

Interior light

1

2

Personal lights

354

5-2. Using the interior lights

Each  time  the  “MOOD”  switch  is
pressed,  the  brightness  level
changes.

●

Illuminated entry system:
The lights automatically turn on/off according to the power switch mode, the
presence of the electronic key, whether the doors are locked/unlocked, and
whether the doors are open/closed.

●

If the interior lights remain on when the power switch is turned off, the lights
will go off automatically after 20 minutes.

●

If  any  of  the  SRS  airbags  deploy  (inflate)  or  in  the  event  of  a  strong  rear
impact, the interior lights will turn on automatically.
The interior lights will turn off automatically after approximately 20 minutes.
The interior lights can be turned off manually. However, in order to help pre-
vent further collisions, it is recommended that they be left on until safety can
be ensured. 
(The interior lights may not turn on automatically depending on the force of
the impact and conditions of the collision.)

●

Some functions can be customized. (



P. 533)

Ambient lights (if equipped)

355

5

Interio

r features

5-3. Using the storage features

List of storage features

Auxiliary boxes

(



P. 359)

Glove box

(



P. 356)

Bottle holders/door pockets

(



P. 357)

Cup holders

(



P. 358)

Console box

(



P. 356)

Auxiliary box/open tray 

(



P. 359, 360)

WARNING

●

Do not leave glasses, lighters or spray cans in the storage spaces, as this
may cause the following when cabin temperature becomes high:
• Glasses may be deformed by heat or cracked if they come into contact

with other stored items.

• Lighters or spray cans may explode. If they come into contact with other

stored  items,  the  lighter  may  catch  fire  or  the  spray  can  may  release
gas, causing a fire hazard.

●

When driving or when the storage compartments are not in use, keep the
lids closed. 
In the event of sudden braking or sudden swerving, an accident may occur
due to an occupant being struck by an open lid or the items stored inside.

1
2
3

4
5
6

356

5-3. Using the storage features

Push the button to open the glove
box.

The glove box light turns on when the power switch is in ACCESSORY or ON
mode.

Push the knob.

■

Console box tray

■

Console box light

The console box light turns on when the power switch is in ACCESSORY or
ON mode.

Glove box

Console box

The tray can be removed.

357

5-3. Using the storage features

5

Interio

r features

●

When storing a bottle, close the cap.

●

The bottle may not be stored depending on its size or shape.

Bottle holders



Front



Rear

WARNING

Do not place anything other than a bottle in the bottle holders.
Other items may be thrown out of the holders in the event of an accident or
sudden braking and cause injury.

NOTICE

Put the cap on before stowing a bottle. Do not place open bottles in the bot-
tle holders, or glass or paper cups containing liquid. The contents may spill
and glass cups may break.

358

5-3. Using the storage features

Cup holders



Front



Rear

Pull the armrest down.

WARNING

●

Do not place any objects that fit loosely or are very tall in the cup holders,
otherwise they may fall out while driving, possibly leading to an accident.

●

To prevent burns, cover hot drinks when placed in the cup holders.

359

5-3. Using the storage features

5

Interio

r features

■

When small items are placed on top of the tray (type C)

Auxiliary boxes



Type A (if equipped)



Type B

Push the lid.

Pull the armrest down.



Type C

Opening: 
Push the tray forward until it locks. 
Closing: 
Push the tray forward to release the lock and the tray will automati-
cally close.

The tray can be opened while small items
are placed on it.

360

5-3. Using the storage features

■

When using wireless charger (if equipped)



P. 366

WARNING

■

Items unsuitable for storing (type A)

Do not store items heavier than 0.4 lb. (0.2 kg).
Doing so may cause the auxiliary box to open and the items inside may fall
out, resulting in an accident.

NOTICE

■

When opening or closing the tray (type C)

●

To prevent damaging small items, when opening the tray while small items
are placed on it, make sure the items will not get caught.

●

To prevent damaging the tray, do not pull the tray to close it. Doing so may
damage the tray.

●

When on a steep downward incline, the tray may be slow to close auto-
matically.  In  this  case,  the  tray  can  be  pulled  closed  after  pushing  it  to
release the lock.

Open tray

WARNING

Do not store items in the tray that can easily shift or roll out.
Failure to do so may cause items to be thrown out of the tray in the event of
sudden  braking  or  steering.  In  these  cases,  the  items  may  interfere  with
pedal operation or cause driver distraction, resulting in an accident.

361

5-3. Using the storage features

5

Interio

r features

Trunk features

Grocery bag hooks

NOTICE

To prevent damage to the hooks, do not apply too much load to the hooks.

Cargo net

362

5-4. Other interior features

To  set  the  visor  in  the  forward
position, flip it down.
To set the visor in the side posi-
tion,  flip  down,  unhook,  and
swing it to the side.
To use the side extender, place
the  visor  in  the  side  position,
then slide it backward.

Open the cover to use.

The  light  turns  on  when  the  cover
is opened.

If the vanity lights remain on for 20 minutes while the hybrid system is off, the
lights will turn off automatically.

Other interior features

Sun visors

1

2

3

Vanity mirrors

363

5-4. Other interior features

5

Interio

r features

Please use as a power supply for electronic goods that use less than
12 VDC/10 A (power consumption of 120 W). 
Open the lid.

■

The power outlet can be used when

The power switch is in ACCESSORY or ON mode.

■

When stopping the hybrid system

Disconnect electrical devices with charging functions, such as mobile battery
packs.
If such devices are left connected, the hybrid system may not stop normally.

Power outlet

NOTICE

●

To avoid damaging the power outlet, close the power outlet lid when it is
not in use. 
Foreign objects or liquids that enter the power outlet may cause a short
circuit.

●

To prevent 12-volt battery discharge, do not use the power outlet longer
than necessary when the hybrid system is off.

364

5-4. Other interior features

The USB charging ports are used to supply 2.5 A (USB Type-A port)
or  3.0 A  (USB  Type-C  port)  of  electricity  at  5  V  to  external  devices
(power consumption of 12.5 W [USB Type-A port] or 15 W [USB Type-
C port]). 
The USB charging ports are for charging only. They are not designed
for data transfer or other purposes.
Depending on the external device, it may not charge properly. Refer to
the  manual  included  with  the  device  before  using  a  USB  charging
port.

■

Using the USB charging ports

■

The USB charging ports can be used when

The power switch is in ACCESSORY or ON mode.

■

Situations in which the USB charging ports may not operate correctly

●

If a device which consumes more than 2.5 A at 5 V (12.5 W) (USB Type-A
port) or 3.0 A at 5 V (15 W) (USB Type-C port) is connected

●

If a device designed to communicate with a personal computer, such as a
USB memory device, is connected

●

If the connected external device is turned off (depending on device)

●

If the temperature inside the vehicle is high, such as after the vehicle has
been parked in the sun

■

About connected external devices

Depending on the connected external device, charging may occasionally be
suspended and then start again. This is not a malfunction.

USB charging ports



Front



Rear

Open the console box lid.

Open the lid.

USB Type-A port

USB Type-C port

USB Type-A port

USB Type-C port

365

5-4. Other interior features

5

Interio

r features

■

Cable pass through

●

The cutouts on the console box rim allow
power  cables  to  be  passed  through
when the console box lid is closed.

●

An electronic device on the console box
tray can be recharged by running power
cables through the clearance of the tray
and  connecting  it  to  the  USB  charging
ports underneath the tray.

To  prevent  damage  to  the  charging
port of an electronic device when it is
placed  on  the  tray  while  it  is  being
charged,  place  the  connector  side  of
the device on the raised portions near
the cutout.

NOTICE

■

To prevent damage to the USB charging ports

●

Do not insert foreign objects into the ports.

●

Do not spill water or other liquids into the ports.

●

Rear USB charging ports: When the USB charging ports are not in use,
close the lids. If a foreign object or liquid enters a port may cause a short
circuit.

●

Do not apply excessive force to or impact the USB charging ports.

●

Do not disassemble or modify the USB charging ports.

■

To prevent damage to external devices

●

Do not leave external devices in the vehicle. The temperature inside the
vehicle may become high, resulting in damage to an external device.

●

Do not push down on or apply unnecessary force to an external device or
the cable of an external device while it is connected.

■

To prevent 12-volt battery discharge

Do not use the USB charging ports for a long period of time with the hybrid
system stopped.

366

5-4. Other interior features

A  portable  device,  such  as  a  smartphone  or  mobile  battery,  can  be
charged by just placing it on the charging area, provided the device is
compatible  with  the  Qi  wireless  charging  standard  created  by  the
Wireless Power Consortium.
The  wireless  charger  cannot  be  used  with  a  portable  device  that  is
larger than the charging area. Additionally, depending on the portable
device,  the  wireless  charger  may  not  operate  properly.  Refer  to  the
operation manual of the portable device.

■

The “Qi” symbol

The “Qi” symbol is a trademark of the Wireless Power Consortium.

■

Name for all parts

Power supply switch
Operation indicator light
Charge area

Wireless charger (if equipped)

1
2
3

367

5-4. Other interior features

5

Interio

r features

■

Using the wireless charger

Push  the  open  tray  forward
until it locks. (



P. 359)

Press  the  power  supply
switch  of  the  wireless  char-
ger.

Pressing  the  switch  again  turns
the wireless charger off.
When  turned  on,  the  operation
indicator light (green) comes on.
When  the  power  switch  is  turned  off,  the  on/off  state  of  the  wireless
charger will be memorized.

Place  a  portable  device  on
the  charging  area  with  its
charging 

surface 

facing

down.

While  charging,  the  operation
indicator  light  (orange)  will  be
illuminated.
If  charging  does  not  begin,
move  the  portable  device  as
close  to  the  center  of  the
charging area as possible.
When charging is complete, the operation indicator light (green) will illu-
minate.

●

Recharging function

• If a certain amount of time has elapsed since charging com-

pleted and the portable device has not been moved, the wire-
less charger will restart charging.

• If  the  portable  device  is  moved  within  the  charging  area,

charging will stop temporarily then restart.

1

2

3

368

5-4. Other interior features

■

Operation indicator light status

*

: Depending on the portable device, the operation indicator light may stay

illuminated (orange) after charging has completed.

●

If the operation indicator light blinks
If  an  error  is  detected,  the  operation  indicator  light  will  blink
(orange).  Take  the  appropriate  measures  according  to  the  table
below.

Operation indicator light

State

Off

The Wireless charger is off

Green (illuminated)

Standby (charging is possible)

Charging is complete

*

Orange (illuminated)

A  portable  device  has  been  placed  on  the
charging  area  (identifying  the  portable
device)

Charging in progress

Operation indicator light

Suspected causes

Measure

Blinks  (orange)  at  a
one  second  interval
continuously

Vehicle to charger com-
munication failure.

Contact  your  Toyota
dealer.

Blinks (orange) 3 times
repeatedly

A  foreign  object  exists
between  the  portable
device  and  charging
area.

Remove  the  foreign
object.

Portable  device  is  not
positioned  properly  on
the charging area.

Move 

the 

portable

device  toward  the  cen-
ter  of  the  charging
area.

Blinks (orange) 4 times
repeatedly

The temperature of the
wireless  charger  is
excessively high.

Stop  charging  immedi-
ately 

and 

continue

charging after a while.

369

5-4. Other interior features

5

Interio

r features

■

The wireless charger can be operated when

The power switch is in ACCESSORY or ON mode.

■

Portable devices that can be charged

●

Portable devices compatible with the Qi wireless charging standard can be
charged  by  the  wireless  charger.  However,  compatibility  with  all  devices
which meet the Qi wireless charging standard is not guaranteed.

●

The  wireless  charger  is  designed  to  supply  low  power  electricity  (5  W  or
less) to a cellular phone, smartphone, or other portable device.

■

If a cover or accessory is attached to the portable device

Do not charge a portable device if a cover or accessory which is not Qi com-
patible  is  attached.  Depending  on  the  type  of  cover  and/or  accessory
attached, it may not be possible to charge the portable device. If the portable
device is placed on the charging area and does not charge, remove the cover
and/or accessories.

■

If interference is heard in AM radio broadcasts while charging

Turn  off  the  wireless  charger  and  check  if  the  noise  is  reduced.  If  noise  is
reduced, press and hold the power supply switch of the wireless charger for 2
seconds. The frequency of the wireless charger is changed and noise may be
reduced.  When  the  frequency  is  changed,  the  operation  indicator  light  will
blink (orange) 2 times.

■

Charging precautions

●

If  the  electronic  key  cannot  be  detected  in  the  cabin,  charging  cannot  be
performed. When a door is opened and closed, charging may be temporarily
suspended.

●

While  charging,  the  wireless  charger  and  the  portable  device  will  become
warm. This is not a malfunction.
If a portable device becomes warm while charging and charging stops due
to  the  protection  function  of  the  portable  device,  wait  until  the  portable
device cools down and charge it again.

■

Sound generated during operation

When the power supply switch is turned on or while a portable device is being
identified, operation sounds may be heard. This is not a malfunction.

■

Cleaning the wireless charger



P. 390

370

5-4. Other interior features

■

Certification for the wireless charger

371

5-4. Other interior features

5

Interio

r features

372

5-4. Other interior features

373

5-4. Other interior features

5

Interio

r features

WARNING

■

Caution while driving

When charging a portable device while driving, for safety reasons, the driver
should not operate the portable device.

■

Caution regarding interference with electronic devices

People  with  implantable  cardiac  pacemakers,  cardiac  resynchronization
therapy  pacemakers  or  implantable  cardioverter  defibrillators,  as  well  as
any other electrical medical device, should consult their physician about the
usage of the wireless charger.
Operations of the wireless charger may have an affect on medical devices.

■

To prevent damage or burns

Observe the following precautions.
Failure  to  do  so  may  result  in  the  possibility  of  fire,  equipment  failure  or
damage, or burns due to heat.

●

Do not put any metallic objects between the charging area and the porta-
ble device while charging.

●

Do not attach metallic objects, such as aluminum stickers, to the charging
area.

●

Do  not  cover  the  wireless  charger  with  a  cloth  or  other  object  while
charging.

●

Do not attempt to charge portable devices which are not compatible with
the Qi wireless charging standard.

●

Do not disassemble, modify or remove the wireless charger.

●

Do not apply force or impact to the wireless charger.

374

5-4. Other interior features

NOTICE

■

Conditions in which the wireless charger may not operate correctly

In the following situations, the wireless charger may not operate correctly:

●

When a portable device is fully charged

●

When  there  is  a  foreign  object  between  the  charging  area  and  portable
device

●

When a portable device becomes hot while charging

●

When  a portable device  is  placed on  the  wireless  area  with its charging
surface facing up

●

When a portable device is not centered on the charging area

●

When  the  vehicle  is  near  a  TV  tower,  electric  power  plant,  gas  station,
radio  station,  large  display,  airport  or  other  facility  that  generates  strong
radio waves or electrical noise

●

When the portable device is in contact with, or is covered by any of the fol-
lowing metallic objects:
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Metal hand warmers
• Media such as CDs and DVDs

●

When wireless keys (that emit radio waves) other than those of your vehi-
cle are being used nearby.

If in situations other than above the wireless charger does not operate prop-
erly or the operation indicator light is blinking, the wireless charger may be
malfunctioning. Contact your Toyota dealer.

■

To prevent failure or damage to data

●

Do not bring magnetic cards, such as a credit card, or magnetic recording
media, close to the wireless charger while charging. Otherwise, data may
be erased due to the influence of magnetism. 
Additionally,  do  not  bring  precision  instruments  such  as  wrist  watches,
close to the wireless charger, as such objects may malfunction.

●

Do  not  leave  portable  devices  in  the  cabin.  The  temperature  inside  the
cabin may become high when parked in the sun, and cause damage to the
device.

■

To prevent 12-volt battery discharge

Do not use the wireless charger for a long period of time with the hybrid sys-
tem stopped.

375

5-4. Other interior features

5

Interio

r features

Fold down the armrest for use.

An assist grip installed on the ceil-
ing  can  be  used  to  support  your
body while sitting on the seat.

Armrest

NOTICE

To prevent damage to the armrest, do not apply too much load on the arm-
rest.

Assist grips

WARNING

Do not use the assist grip when getting in or out of the vehicle or rising from
your seat.

NOTICE

To prevent damage to the assist grip, do not put a heavy load on the assist
grip.

376

5-4. Other interior features

Coat  hooks  are  provided  on  the
rear assist grips.

Coat hooks

WARNING

Do not hang coat hangers or other hard or sharp objects on the hook. If the
SRS  curtain  shield  airbags  deploy,  these  items  may  become  projectiles,
causing death or serious injury.

377

5-4. Other interior features

5

Interio

r features

The HomeLink

®

 wireless control system in your vehicle has 3 buttons

which can be programmed to operate 3 different devices. Refer to the
programming  methods  on  the  following  pages  to  determine  the
method which is appropriate for the device.

HomeLink

®

 indicator light

Garage  door  operation  indica-
tors
HomeLink

®

 icon

Illuminates  while  HomeLink

®

  is

operating.

Buttons

■

Before programming the HomeLink

®

●

During programming, it is possible that garage doors, gates, or
other devices may operate. For this reason, make sure that peo-
ple and objects are clear of the garage door or other devices to
prevent injury or other potential harm.

●

It  is  recommended  that  a  new  battery  be  placed  in  the  remote
control transmitter for more accurate programming.

●

Garage  door  opener  motors  manufactured  after  1995  may  be
equipped with rolling code protection. If this is the case, you may
need  a  stepladder  or  other  sturdy,  safe  device  to  reach  the
“Learn” or “Smart” button on the garage door opener motor.

Garage door opener





: If equipped

The garage door opener can be programmed to operate garage
doors,  gates,  entry  doors,  door  locks,  home  lighting  systems,
security systems, and other devices.

HomeLink

®

1
2

3

4

378

5-4. Other interior features

■

Programming the HomeLink

®

Steps 

 through 

 must be performed within 60 seconds, other-

wise the indicator light will stop flashing and programming will not
be able to be completed.

Press  and  release  the  HomeLink

®

  button  you  want  to  program

and check that the HomeLink

®

 indicator light flashes orange.

Point  the  remote  control
transmitter  for  the  device  at
the rear view mirror, 1 to 3 in.
(25  to  75  mm)  from  the
HomeLink

®

 buttons.

Keep  the  HomeLink

®

  indicator

light in view while programming.

Program a device.



Programming  a  device  other  than  an  entry  gate  (for  U.S.A.
owners)

Press  and  hold  the  remote  control  transmitter  button  until  the
HomeLink

®

 indicator light changes from slowly flashing orange to

rapidly  flashing  green  (rolling  code)  or  continuously  lit  green
(fixed code), then release the button.



Programming an entry gate (for U.S.A. owners)/Programming
a device in the Canadian market

Press and release the remote control transmitter button at 2 sec-
ond  intervals,  repeatedly,  until  the  HomeLink

®

  indicator  light

changes  from  slowly  flashing  orange  to  rapidly  flashing  green
(rolling code) or continuously lit green (fixed code).

1

3

1

2

3

379

5-4. Other interior features

5

Interio

r features

Test  the  HomeLink

®

  operation  by  pressing  the  newly  pro-

grammed button and observing the indicator light:

●

Indicator  light  illuminates:  Programming  of  a  fixed  code  device
has completed. The garage door or other device should operate
when a HomeLink

®

 button is pressed and released.

●

Indicator light flashes rapidly: The garage door opener motor or
other  device  is  equipped  with  a  rolling  code.  To  complete  pro-
gramming, firmly press and hold the HomeLink

®

 button for 2 sec-

onds then release it.

●

If the garage door or other device does not operate, proceed to
“Programming a rolling code system”.
Repeat the steps above to program another device for any of the
remaining HomeLink

®

 buttons.

■

Programming a rolling code system

2 or more people may be necessary to complete rolling code pro-
gramming.

Locate the “Learn” or “Smart”
button  on  the  garage  door
opener motor in the garage.

This button can usually be found
where the hanging antenna wire
is  attached  to  the  unit.  The
name  and  color  of  the  button
may  vary  by  manufacturer.
Refer  to  the  Owner’s  manual
supplied  with  the  garage  door
opener motor for details.

Press  and  release  the
“Learn” or “Smart” button. 
Perform 

  within  30  sec-

onds after performing 

.

4

5

1

2

3

2

380

5-4. Other interior features

Press  and  hold  the  desired
HomeLink

®

 button (inside the

vehicle)  for  2  seconds  and
release  it.  Repeat  this
sequence 

(press/hold/

release)  up  to  3  times  to
complete programming.
If  the  garage  door  opener
motor  operates  when  the
HomeLink

®

 

button 

is

pressed,  the  garage  door
opener motor recognizes the
HomeLink

®

 signal.

■

Enabling 2-way communication with a garage door (only avail-
able for compatible devices)

When enabled, 2-way communication allows you to check the sta-
tus of the opening and closing of a garage door through indicators
in your vehicle.
2-way  communication  is  only  available  if  the  garage  door  opener
motor used is a compatible device. (To check device compatibility,
refer to www.HomeLink.com.)

Within 5 seconds after programming the garage door opener has
been  completed,  if  the  garage  door  opener  motor  is  trained  to
HomeLink

®

, both garage door operation indicators will flash rap-

idly  green  and  the  light  on  the  garage  door  opener  motor  will
blink twice, indicating that 2-way communication is enabled.

If the indicators do not flash, perform 

 and 

 within the first 10

presses  of  the  HomeLink

®

  button  after  programming  has  been

completed.

Press  a  programmed  HomeLink

®

  button  to  operate  a  garage

door.
Within  1  minute  of  pressing  the  HomeLink

®

  button,  after  the

garage door operation has stopped, press the “Learn” or “Smart”
button on the garage door opener motor. Within 5 seconds of the
establishment  of  2-way  communication  with  the  garage  door
opener, both garage door operation indicators in the vehicle will
flash rapidly green and the light on the garage door opener motor
will blink twice, indicating that 2-way communication is enabled.

3

1

2

3

2

3

381

5-4. Other interior features

5

Interio

r features

■

Reprogramming a single HomeLink

®

 button

When the following procedure is performed, buttons which already
have devices registered to them can be overwritten:

With one hand, press and hold the desired HomeLink

®

 button.

When the HomeLink

®

 indicator starts flashing orange, continue

to  hold  the  HomeLink

®

  button  and  perform  “Programming  the

HomeLink

®

” 

 (it takes 20 seconds for the HomeLink

®

 indicator

to start flashing).

Press  the  appropriate  HomeLink

®

  button.  The  HomeLink

®

  indicator

light should turn on.

The  status  of  the  opening  and
closing of a garage door is shown
by the indicators.

Opening
Closing

This function is only available if the
garage door opener motor used is
a  compatible  device.  (To  check
device  compatibility,  refer  to
www.HomeLink.com.)

The indicators can operate within approximately 820 ft. (250 m) of
the  garage  door.  However,  if  there  are  obstructions  between  the
garage door and the vehicle, such as houses and trees, feedback
signals from the garage door may not be received. To recall the pre-
vious  door  operation  status,  press  and  release  either  HomeLink

®

buttons 

 and 

 or 

 and 

 simultaneously.

The last recorded status will be displayed for 3 seconds.

Operating the HomeLink

®

Garage door operation indicators

1
2

1

1
2

Color

Status

Orange (flashing)

Currently opening/closing

Green

Opening/closing has completed

Red (flashing)

Feedback signals cannot be received

382

5-4. Other interior features

Press and hold the 2 outside but-
tons  for  10  seconds  until  the
HomeLink

®

 

indicator 

light

changes  from  continuously  lit
orange to rapidly flashing green.

If you sell your vehicle, be sure to
erase  the  programs  stored  in  the
HomeLink

®

 memory.

■

Codes stored in the HomeLink

®

 memory

●

The registered codes are not erased even if the 12-volt battery cable is dis-
connected.

●

If  learning  failed  when  registering  a  different  code  to  a  HomeLink

®

  button

that already has a code registered to it, the already registered code will not
be erased.

■

Before programming

●

Install a new battery in the transmitter.

●

The battery side of the transmitter must be pointed away from the Home-
Link

®

.

■

Certification for the garage door opener

■

When support is necessary

Visit on the web at www.homelink.com/toyota or call 1-800-355-3515.

Erasing the entire HomeLink

®

 memory (all three codes)

383

5-4. Other interior features

5

Interio

r features

WARNING

■

When programming a garage door or other remote control device

The  garage  door  or  other  device  may  operate,  so  ensure  people  and
objects are out of danger to prevent potential harm.

■

Conforming to federal safety standards

Do  not  use  the  HomeLink

®

  compatible  transceiver  with  any  garage  door

opener or device that lacks safety stop and reverse features as required by
federal safety standards. This includes any garage door that cannot detect
an interfering object. A door or device without these features increases the
risk of death or serious injury.

■

When operating or programming HomeLink

®

Never allow a child to operate or play with the HomeLink

®

 buttons.

384

5-4. Other interior features

385

6

Maintenance and care

6-1.  Maintenance and care

Cleaning and protecting 

the vehicle exterior.......... 386

Cleaning and protecting 

the vehicle interior........... 389

6-2.  Maintenance

Maintenance 

requirements................... 392

General maintenance........ 394
Emission inspection and 

maintenance (I/M) 
programs......................... 398

6-3.  Do-it-yourself 

maintenance

Do-it-yourself service 

precautions ..................... 399

Hood ................................. 401
Positioning a floor jack ...... 402
Engine compartment......... 403
12-volt battery ................... 411
Tires .................................. 415
Tire inflation pressure ....... 427
Wheels .............................. 430
Air conditioning filter.......... 432
Cleaning the hybrid 

battery (traction battery) 
air intake vent and 
filter ................................. 434

Electronic key battery........ 439
Checking and replacing 

fuses ............................... 442

Light bulbs......................... 445

386

6-1. Maintenance and care

●

Working  from  top  to  bottom,  liberally  apply  water  to  the  vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.

●

Wash  the  vehicle  body  using  a  sponge  or  soft  cloth,  such  as  a
chamois.

●

For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.

●

Wipe away any water.

●

Wax the vehicle when the waterproof coating deteriorates.

If  water  does  not  bead  on  a  clean  surface,  apply  wax  when  the  vehicle
body is cool.

■

Automatic car washes

●

Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.

●

Brushes  used  in  automatic  car  washes  may  scratch  the  vehicle  surface,
parts (wheel, etc.) and harm your vehicle's paint.

●

Vehicles with a rear spoiler: In certain automatic car washes, the rear spoiler
may  interfere  with  machine  operation.  This  may  prevent  the  vehicle  from
being cleaned properly or result in damage to the rear spoiler.

■

High pressure car washes

As  water  may  enter  the  cabin,  do  not  bring  the  nozzle  tip  near  the  gaps
around the doors or perimeter of the windows, or spray these areas continu-
ously.

Cleaning and protecting the vehicle 

exterior

Perform  the  following  to  protect  the  vehicle  and  maintain  it  in
prime condition:

387

6-1. Maintenance and care

6

Mai
ntenan

ce and care

■

When using a car wash

If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, follow the fol-
lowing correction procedures to wash the vehicle:

●

Place  the  key  in  a  position  6  ft.  (2  m)  or  more  separate  from  the  vehicle
while the vehicle is being washed. (Take care to ensure that the key is not
stolen.)

●

Set the electronic key to battery-saving mode to disable the smart key sys-
tem. (



P. 150)

■

Wheels and wheel ornaments

●

Remove any dirt immediately by using a neutral detergent.

●

Wash detergent off with water immediately after use.

●

To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-

ing or parking in hot weather

■

Bumpers

Do not scrub with abrasive cleaners.

■

Plated portions

If dirt cannot be removed, clean the parts as follows:

●

Use  a  soft  cloth  dampened  with  an  approximately  5%  solution  of  neutral
detergent and water to clean the dirt off.

●

Wipe the surface with a dry, soft cloth to remove any remaining moisture.

●

To remove oily deposits, use alcohol wet wipes or a similar product.

WARNING

■

When washing the vehicle

Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components, etc. to catch fire.

■

Precautions regarding the exhaust pipes

Exhaust gasses cause the exhaust pipes to become quite hot.
When  washing  the  vehicle,  be  careful  not  to  touch  the  pipes  until  it  has
cooled sufficiently, as touching a hot exhaust pipes can cause burns.

■

Precaution regarding the rear bumper with Blind Spot Monitor

If the paint of the rear bumper is chipped or scratched, the system may mal-
function.  If  this  occurs,  avoid  using  the  system  and  consult  your  Toyota
dealer.

388

6-1. Maintenance and care

NOTICE

■

To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels, etc.)

●

Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the

paint surface

• After driving in an area contaminated with soot, oily smoke, mine dust,

iron powder or chemical substances

• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface

●

If the paint is chipped or scratched, have it repaired immediately.

●

To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.

■

Cleaning the exterior lights

●

Wash carefully. Do not use organic substances or scrub with a hard brush. 
This may damage the surfaces of the lights.

●

Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.

■

When using a high pressure car wash

●

Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover),  connectors  or  the  following  parts. The  parts  may  be  damaged  if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts

●

Do  not  wash  the  underside  of  the  vehicle  using  a  high-pressure  car
washer.

●

Keep the cleaning nozzle at least 11.9 in. (30 cm) away from the vehicle
body.  Otherwise  resin  section,  such  as  moldings  and  bumpers,  may  be
deformed and damaged. Also, do not continuously hold the nozzle in the
same place. 

●

Do not spray the lower part of the windshield continuously. If water enters
the air conditioning system intake located near the lower part of the wind-
shield, the air conditioning system may not operate correctly.

●

Do  not  wash  the  underside  of  the  vehicle  using  a  high  pressure  car
washer.

389

6-1. Maintenance and care

6

Mai
ntenan

ce and care

●

Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces
with a cloth dampened with lukewarm water.

●

If dirt cannot be removed, wipe it off with a soft cloth dampened with
neutral detergent diluted to approximately 1%. 
Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.

●

Remove dirt using a soft cloth or synthetic chamois dampened in a
baking soda (sodium bicarbonate) solution.

Use a solution of approximately 9% baking soda dissolved in water.

●

Wipe  the  surface  with  a  dry,  soft  cloth  to  remove  any  remaining
moisture.

●

Remove dirt and dust using a vacuum cleaner.

●

Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent.

Use a diluted water solution of approximately 5% neutral wool detergent.

●

Wring out any excess water from the cloth and thoroughly wipe off
all remaining traces of detergent.

●

Wipe  the  surface  with  a  dry,  soft  cloth  to  remove  any  remaining
moisture. Allow the leather to dry in a shaded and ventilated area.

●

Remove dirt and dust using a vacuum cleaner.

●

Wipe it off with a soft cloth dampened with neutral detergent diluted
to approximately 1%.

●

Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.

Cleaning and protecting the vehicle 

interior

The following procedures will help protect your vehicle’s interior
and keep it in top condition:

Protecting the vehicle interior

Cleaning the areas with satin-finish metal accents

Cleaning the leather areas

Cleaning the synthetic leather areas

390

6-1. Maintenance and care

■

Caring for leather areas

Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle's interior.

■

Shampooing the carpets

There are several commercial foaming-type cleaners available. Use a sponge
or  brush  to  apply  the  foam.  Rub  in  overlapping  circles.  Do  not  use  water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.

■

Seat belts

Clean  with  mild  soap  and  lukewarm  water  using  a  cloth  or  sponge.  Also
check the belts periodically for excessive wear, fraying or cuts.

WARNING

■

Water in the vehicle

●

Do  not  splash  or  spill  liquid  in  the  vehicle,  such  as  on  the  floor,  in  the
hybrid battery (traction battery) air vent, and in the trunk.
Doing so may cause the hybrid battery, electrical components, etc. to mal-
function or catch fire.

●

Do not get any of the SRS components or wiring in the vehicle interior wet. 
(



P. 36)

An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.

●

Vehicles with wireless charger: 
Do not let the wireless charger (



P. 366) get wet. Failure to do so may

cause the charger to become hot and cause burns or could cause electric
shock resulting in death or serious injury.

■

Cleaning the interior (especially instrument panel)

Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

391

6-1. Maintenance and care

6

Mai
ntenan

ce and care

NOTICE

■

Cleaning detergents

●

Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Areas  other  than  the  seats  and  steering  wheel:  Organic  substances

such  as  benzene  or  gasoline,  alkaline  or  acidic  solutions,  dye,  and
bleach

• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-

hol

• Steering wheel: Organic substances, such as thinner, and cleaner that

contains alcohol

●

Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.

■

Preventing damage to leather surfaces

Observe the following precautions to avoid damage to and deterioration of
leather surfaces:

●

Remove any dust or dirt from leather surfaces immediately.

●

Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.

●

Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.

■

Water on the floor

Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.

■

When cleaning the inside of the windshield

Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
(



P. 236)

■

Cleaning the inside of the rear window

●

Do  not  use  glass  cleaner  to  clean  the  rear  window,  as  this  may  cause
damage to the rear window defogger heater wires or antenna. Use a cloth
dampened with lukewarm water to gently wipe the window clean. Wipe the
window in strokes running parallel to the heater wires or antenna.

●

Be careful not to scratch or damage the heater wires or antenna.

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6-2. Maintenance

General maintenance should be performed on a daily basis. This can
be done by yourself or by a Toyota dealer.

Scheduled  maintenance  should  be  performed  at  specified  intervals
according to the maintenance schedule.

For details about maintenance items and schedules, refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.

You can perform some maintenance procedures by yourself. 
Please be aware that do-it-yourself maintenance may affect warranty
coverage.

The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s War-
ranty Information Booklet” or “Owner’s Manual Supplement”.

Maintenance requirements

To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. It is the owner’s responsibility to
perform regular checks. Toyota recommends the following main-
tenance:

General maintenance

Scheduled maintenance

Do-it-yourself maintenance

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■

Repair and replacement

It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.

■

Resetting the message indicating maintenance is required

After  the  required  maintenance  is  performed  according  to  the  maintenance
schedule, please reset the message.
To reset the message, perform the following procedure:

Select 

 on the multi-information display using the meter control switches

on the steering wheel. (



P. 111)

Select 

 and then press and hold 

.

Select “Scheduled Maintenance” and then press 

.

Select “Yes” and then press 

.

A  message  will  be  displayed  on  the  multi-information  display  when  the
reset procedure has been completed.

■

Allow inspection and repairs to be performed by a Toyota dealer

●

Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.

●

Keep  a  copy  of  the  repair  order.  It  proves  that  the  maintenance  that  has
been  performed  is  under  warranty  coverage.  If  any  problem  should  arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.

WARNING

■

If your vehicle is not properly maintained

Improper  maintenance  could  result  in  serious  damage  to  the  vehicle  and
possible death or serious injury.

■

Important health and safety information

●

Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause  cancer  and  birth  defects  and  other  reproductive  harm.  Work  in  a
well ventilated area.

●

Oils, fuels and fluids contained in vehicles as well as waste produced by
component  wear  contain  or  emit  chemicals  known  to  the  State  of
California  to  cause  cancer  and  birth  defects  or  other  reproductive  harm.
Avoid exposure and wash any affected area immediately.

●

12-volt battery posts, terminals and related accessories contain lead and
lead  compounds  which  are  known  to  cause  brain  damage.  Wash  your
hands after handling. (



P. 411)

1

2

3

4

5

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6-2. Maintenance

General maintenance

Listed below are the general maintenance items that should be
performed  at  the  intervals  specified  in  the  “Owner’s  Warranty
Information  Booklet”  or  “Owner’s  Manual  Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you  notice  should  be  brought  to  the  attention  of  your  Toyota
dealer or qualified service shop for advice.

Engine compartment

Items

Check points

Brake fluid

Is  the  brake  fluid  at  the  correct
level? 

(



P. 409)

Coolant

Is the coolant at the correct level? 

(



P. 407)

Engine oil

Is the engine oil at the correct level? 

(



P. 404)

Exhaust system

There  should  not  be  any  fumes  or
strange sounds.

Radiator/condenser

The  radiator  and  condenser  should
be free from foreign objects. 

(



P. 408)

Washer fluid

Is there sufficient washer fluid?

(



P. 410)

Trunk

Items

Check points

12-volt battery

Check the connections.  (



P. 411)

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Vehicle interior

Items

Check points

Accelerator pedal

• The  accelerator  pedal  should

move  smoothly  (without  uneven
pedal effort or catching).

Hybrid  transmission  “Park”  mecha-
nism

• When  parked  on  a  slope  and  the

shift  lever  is  in  P,  is  the  vehicle
securely stopped?

Brake pedal

• Does  the  brake  pedal  move

smoothly?

• Does the brake pedal have appro-

priate clearance from the floor? 

(



P. 507)

• Does  the  brake  pedal  have  the

correct amount of free play? 

(



P. 507)

Brakes

• The vehicle should not pull to one

side when the brakes are applied.

• The  brakes  should  work  effec-

tively.

• The  brake  pedal  should  not  feel

spongy.

• The  brake  pedal  should  not  get

too  close  to  the  floor  when  the
brakes are applied.

Head restraints (adjustable type)

• Do  the  head  restraints  move

smoothly and lock securely?

Indicators/buzzers

• Do  the  indicators  and  buzzers

function properly?

Lights

• Do all the lights come on?

Parking brake

• Does  the  parking  brake  operate

normally?

• When  parked  on  a  slope  and  the

parking brake is on, is the vehicle
securely stopped?

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6-2. Maintenance

Seat belts

• Do  the  seat  belts  operate

smoothly?

• The seat belts should not be dam-

aged.

Seats

• Do the seat controls operate prop-

erly?

Steering wheel

• Does  the  steering  wheel  rotate

smoothly?

• Does the steering wheel have the

correct amount of free play?

• There  should  not  be  any  strange

sounds  coming  from  the  steering
wheel.

Vehicle exterior

Items

Check points

Items

Check points

Doors/trunk

• Do  the  doors/trunk  operate

smoothly?

Engine hood

• Does the engine hood lock system

work properly?

Fluid leaks

• There  should  not  be  any  signs  of

fluid leakage after the vehicle has
been parked.

Tires

• Is the tire inflation pressure cor-

rect?

• The  tires  should  not  be  dam-

aged or excessively worn.

• Have  the  tires  been  rotated

according  to  the  maintenance

schedule?

• The  wheel  nuts  should  not  be

loose.

Windshield wipers

• The wiper blades should not show

any  signs  of  cracking,  splitting,
wear,  contamination  or  deforma-
tion.

• The wiper blades should clear the

windshield  without  streaking  or
skipping.

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WARNING

■

If the hybrid system is operating

Turn  the  hybrid  system  off  and  ensure  that  there  is  adequate  ventilation
before performing maintenance checks.