Toyota Corolla Hybrid (2020 year). Owner's manual - part 22

342

5-15. What to do if... (Bluetooth

®

)

A Bluetooth

®

 connection can-

not be made.

■

When making/receiving a 
call

A call cannot be made/received.

■

When using the phonebook

Phonebook data cannot be 
transferred manually/automati-
cally.

Likely cause

Solution

An incorrect 
passcode was 
entered on the 
cellular phone.

Enter the correct 
passcode on the 
cellular phone.

The registration 
operation has 
not been com-
pleted on the cel-
lular phone side.

Complete the 
registration oper-
ation on the cel-
lular phone 
(approve regis-
tration on the 
phone).

Old registration 
information 
remains on 
either this sys-
tem or the cellu-
lar phone.

Delete the exist-
ing registration 
information from 
both this system 
and the cellular 
phone, then reg-
ister the cellular 
phone you wish 
to connect to this 
system. 
(P.254)

Likely cause

Solution

Another Blue-
tooth

®

 device is 

already con-
nected.

Manually con-
nect the cellular 
phone you wish 
to use to this 
system. 
(P.252)

Bluetooth

®

 func-

tion is not 
enabled on the 
cellular phone.

Enable the Blue-
tooth

®

 function 

on the cellular 
phone.

Automatic Blue-

tooth

®

 connec-

tion on this 

system is set to 

off.

Set automatic 
Bluetooth

®

 con-

nection on this 
system to on 
when the power 
switch is in ACC 
or ON. (P.256)

Preferred device 
settings function 
on this system is 
set to on.

Set preferred 
device settings 
function on this 
system to off. 
(P.257)

Set the desired 
cellular phone to 
the highest auto-
matic connec-
tion priority. 
(P.257)

Likely cause

Solution

Your vehicle is in 
a 

 area.

Move to where 

 no longer 

appears on the 
display.

Likely cause

Solution

343

5-15. What to do if... (Bluetooth

®

)

5

Entune au

dio

Phonebook data cannot be 
edited.

■

When using the Bluetooth

®

 

message function

Messages cannot be viewed.

New message notifications are 
not displayed.

■

In other situations

The Bluetooth

®

 connection sta-

Likely cause

Solution

The profile ver-
sion of the con-
nected cellular 
phone may not 
be compatible 
with transferring 
phonebook data.

For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website: 
http://www.
toyota.com/
Entune/ in the 
United States, 
http://www.
toyota.ca/
entune in 
Canada, and 
http://www.
toyotapr.com/
entune in Puerto 
Rico

Automatic con-
tact transfer 
function on this 
system is set to 
off.

Set automatic 
contact transfer 
function on this 
system to on. 
(P.335)

Passcode has 
not been entered 
on the cellular 
phone.

Enter the pass-
code on the cel-
lular phone if 
requested 
(default pass-
code: 1234).

Transfer opera-
tion on the cellu-
lar phone has 
not completed.

Complete trans-
fer operation on 
the cellular 
phone (approve 
transfer opera-
tion on the 
phone).

Likely cause

Solution

Automatic con-
tact transfer 
function on this 
system is set to 
on.

Set automatic 
contact transfer 
function on this 
system to off. 
(P.335)

Likely cause

Solution

Message trans-
fer is not enabled 
on the cellular 
phone.

Enable mes-
sage transfer on 
the cellular 
phone (approve 
message trans-
fer on the 
phone).

Automatic trans-
fer function on 
this system is set 
to off.

Set automatic 
transfer function 
on this system to 
on. (P.335)

Likely cause

Solution

Notification of 
SMS/MMS/E-ma
il reception on 
this system is set 
to off.

Set notification of 
SMS/MMS/E-ma
il reception on 
this system to 
on. (P.333)

Automatic mes-
sage transfer 
function is not 
enabled on the 
cellular phone.

Enable auto-
matic transfer 
function on the 
cellular phone.

344

5-15. What to do if... (Bluetooth

®

)

tus is displayed at the top of the 
screen each time the power 
switch is in ACC or ON.

Even though all conceivable 
measures have been taken, the 
symptom status does not 
change.

For details, refer to the owner’s 

manual that came with the cellular 

phone.

Likely cause

Solution

Connection con-
firmation display 
on this system is 
set to on.

To turn off the 
display, set con-
nection confir-
mation display 
on this system to 
off. (P.257)

Likely cause

Solution

The cellular 
phone is not 
close enough to 
this system.

Bring the cellu-
lar phone closer 
to this system.

Radio interfer-
ence has 
occurred.

Turn off Wi-Fi

®

 

devices or other 
devices that may 
emit radio 
waves.

The cellular 
phone is the 
most likely cause 
of the symptom.

Turn the cellular 
phone off, 
remove and rein-
stall the battery 
pack, and then 
restart the cellu-
lar phone.

Enable the cellu-
lar phone’s Blue-
tooth

®

 

connection.

Stop the cellular 
phone’s security 
software and 
close all applica-
tions.

Before using an 
application 
installed on the 
cellular phone, 
carefully check 
its source and 
how its opera-
tion might affect 
this system.

Likely cause

Solution

345

5-16. Toyota Entune overview

5

Entune au

dio

5-16.Toyota Entune overview



Entune Audio Plus

Owners of this system should 
refer to the “NAVIGATION AND 
MULTIMEDIA SYSTEM 
OWNER’S MANUAL”.

●

Availability of functions of the Toy-

ota Entune is dependent on net-

work reception level.

●

Each function is available in the 

following areas:

• Toyota Entune App Suite Connect 

is available in the contiguous 

United States, Washington D.C., 

Alaska, Hawaii, Puerto Rico and 

Canada.

• Toyota Entune App Suite Connect 

is not available in the United 

States Virgin Islands.

• Wi-Fi

®

 Hotspot is available in the 

contiguous United States, Wash-

ington D.C.,Alaska and Hawaii.

• Wi-Fi

®

 Hotspot is not available in 

Puerto Rico, Canada, and in the 

United States Virgin Islands.

• Safety Connect features include:

Automatic Collision Notification, 

Emergency Assistance, S.O.S, 

Stolen Vehicle Location (available 

in the contiguous United States, 

Washington D.C., Hawaii, Alaska, 

Puerto Rico and Canada) and 

Enhanced Roadside Assistance 

(available in the contiguous 

United States, Washington D.C., 

Alaska, Puerto Rico and Canada).

• Safety Connect is not available in 

the United States Virgin Islands.



The functions included in Toy-
ota Entune are classified into 
the following three types.

• Type A: Function achieved by 

using a smart phone or an 
embedded cellular device in the 
vehicle (DCM: Data Communica-
tion Module) and the system

• Type B: Function achieved by 

using DCM and the system

• Type C: Function achieved by 

using DCM

Toyota Entune

Toyota Entune is a service 
that includes Toyota Entune 
App Suite Connect, Wi-Fi

®

 

Hotspot and Safety Con-
nect.

Functional overview

Function

Type

Toyota Entune App 
Suite Connect

Type A

Wi-Fi

®

 Hotspot

Type B

Safety Connect

Type C

346

5-16. Toyota Entune overview

*

: If equipped

Type A: Function achieved by using a smart 
phone or DCM

*

Of the functions included with Toyota Entune, the Toyota 
Entune App Suite Connect relies on the use of a smart phone 
or DCM.



Using a smart phone

• Toyota Entune App Suite Connect enables applicable apps 

installed on a smart phone to be displayed on and operated from 
the screen via a Bluetooth

®

.



Via DCM

• Toyota Entune App Suite Connect enables applicable apps 

installed on the system to be displayed on and operated from the 
screen.

A few settings must be performed before Toyota Entune App 
Suite Connect can be used. (P.351)

By using a smart phone or DCM

347

5-16. Toyota Entune overview

5

Entune au

dio

Content provider
Provides contents to the application server.
Application server
Provides applications to the system or a smart phone.

Smart phone

*

Using the Toyota Entune App Suite Connect, communication is 
relayed between the system, application server and contents pro-
vider. The smart phone cannot be operated while communicating.
Applications
Display usable content from the content providers on the screen 
using the data connection of the connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equipped 
with an application player to run applications.
Via DCM

*

: For known compatible phones, refer to

http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico.

The required operations to acti-
vate applications and connect a 
smart phone to the system, and 
the registration steps for the 
Toyota Entune App Suite Con-
nect are explained in this sec-
tion.


Toyota Entune App Suite 
Connect does not require an 
activation fee or monthly 
recurring fees.



Services requiring a separate 

contract can also be used.

*

*

: For details, refer to 

http://www.toyota.com/Entune/
or call 1-800-331-4331 in the 
United States,
http://www.toyota.ca/entune
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/entune
or call 1-877-855-8377 in Puerto 
Rico.

■

Availability of function



Toyota Entune App Suite 
Connect is available in the 
contiguous United States, 

Before using the function

348

5-16. Toyota Entune overview

Washington D.C., Alaska, 
Hawaii, Puerto Rico and Can-
ada.



Toyota Entune App Suite 
Connect is not available in the 
United States Virgin Islands.

●

Data usage fees may apply while 

using Toyota Entune App Suite 

Connect function. Confirm data 

usage fees before using this func-

tion.

●

For details regarding operation of 

the Toyota Entune App Suite Con-

nect and the applications, refer to

http://www.toyota.com/Entune/

in the United States,

http://www.toyota.ca/entune

in Canada, and

http://www.toyotapr.com/entune

in Puerto Rico.

●

These functions are not made 

available in some countries or 

areas. Availability of functions of 

the Toyota Entune App Suite Con-

nect service is dependent on net-

work reception level.

■

Initializing personal data

The personal data used in appli-
cations can be reset. (P.270)
The following personal data can 
be deleted and returned to their 
default settings:


Downloaded contents



Radio stations that were lis-
tened to

Once initialized, the data and set-

tings will be erased. Pay much 

attention when initializing the data.

■

Settings required to use 
Toyota Entune App Suite 
Connect

Perform the settings in the fol-
lowing order.

1

Download the Toyota Entune 
App Suite Connect applica-
tion to your smart phone or 
the system.

2

Register a Bluetooth

®

 phone 

with the hands-free system. 
(P.248)

●

Applications can only be used 

when the Toyota Entune App 

Suite Connect application has 

been downloaded to your smart 

phone or the system, and the 

application is running.

●

Toyota Entune App Suite Connect 

operational procedures can also 

be confirmed by visiting

http://www.toyota.com/Entune/

in the United States,

http://www.toyota.ca/entune

in Canada, and

http://www.toyotapr.com/entune

in Puerto Rico.

●

If a Toyota Entune App Suite Con-

nect application is used while iPod 

audio/video is being played back, 

system operation may become 

unstable.

Preparation before using 
Toyota Entune App Suite 
Connect

349

5-16. Toyota Entune overview

5

Entune au

dio

*

: If equipped

■

Subscription

After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices. A variety of subscription 
terms are available. Contact 
your Toyota dealer, or call 
1-800-331-4331 in the United 
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in 
Puerto Rico, for further sub-
scription details. (P.347)

■

Availability of functions



Wi-Fi

®

 Hotspot is available in 

the contiguous United States, 
Washington D.C., Alaska and 
Hawaii.



Wi-Fi

®

 Hotspot is not avail-

able in Puerto Rico, Canada, 
and in the United States Vir-
gin Islands.

Type B: Function 

achieved by using 

DCM and the system

*

The functionality of Wi-Fi

®

 

Hotspot is made possible 
through the shared work of 
the DCM and the system.

This service is available by 
subscription and supported 
by the Toyota Entune center, 
which operates 24 hours a 
day, 7 days a week.

For details about Wi-Fi

®

 

Hotspot:P.259

Before using the function

350

5-16. Toyota Entune overview

*

: If equipped

Type C: Function 

achieved by using 

DCM

*

The functionality of Safety 
Connect is made possible 
by the use of a DCM.

For details, (P.62)

351

5-17. Toyota Entune operation

5

Entune au

dio

5-17.Toyota Entune operation 



From the “MENU” button

1

Press the “MENU” button.

2

Select “Apps”.

3

Follow the steps in “From the 
“APPS” button” from step 

3

. 

(P.351)



From the “APPS” button

1

Press the “APPS” button.

2

Select “Apps”.

If a specific application screen is 

displayed, select “Apps” again.

3

Select the desired application 
screen button.

: Select to activate an applica-

tion.
“Update”: Select to update the 

applications. (P.351)
“App Catalog”: Select to change the 

order of the applications. (P.352)

: Displays the number of new 

notifications for the application

When the App Suite is activated, 
an application may need to be 
updated. To update an applica-
tion, it is necessary to download 
update data and install it.

■

Downloading update

If an update is available, 
“Update” can be selected.

Toyota Entune App 

Suite Connect

App Suite is a function that 
enables certain apps 
installed on a smart phone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota Entune 
App Suite Connect can be 
used, some setup needs to 
be performed. (P.348)
For details about the func-
tions and services provided 
by each application, refer to
http://www.toyota.com/
Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/
entune
in Puerto Rico.

Using Toyota Entune App 
Suite Connect

Updating an application

352

5-17. Toyota Entune operation

1

Select “Update” on the appli-
cation screen. (P.351)

2

Check that downloading 
starts.

“Download in Background”: Select 

to operate other functions while 

downloading.
“Cancel”: Select to cancel updating.

3

Check that downloading is 
complete.

“Later”: Select to install later. When 

this screen button is selected, the 

screen will return to the last dis-

played screen. To install the update 

data: (P.352)
“See Detail”: Select to display 

detailed information on the update 

data.
“Install”: Select to install the update 

data. Follow the steps “Installing 

the update data” from step 

2

. 

(P.352)

■

Installing the update data

After the downloading is com-
plete, “Update” will be changed 
to “Install”.

1

Select “Install” on the appli-
cation screen. (P.351)

2

Select “Continue”.

“Later”: Select to postpone the 

installation of the update data and 

go back to the previous screen.

3

Check that installing is 
started.

“Install in Background”: Select to 

operate other functions while 

installing.

4

Select “OK” after the install-
ing is complete.

The Toyota Entune App Suite Con-

nect function cannot be operated 

while installing.

Order of the applications can be 
changed.

1

Display the application 
screen. (P.351)

2

Select “App Catalog”.

3

Select the desired application 
to be moved.

4

Select “<<” or “>>” to move 
the application, and then 
select the done button.

When problems occur with start-
ing the application player, a 
message will appear on the 
screen. Referring to the follow-
ing items, identify the problem 
and take the suggested correc-
tive action.


“When it is safe and legal to 
do so, please ensure your 
Entune App Suite application 
is running and logged in on 
your phone.”

The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth

®

 SPP.

Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune

Reordering the applica-
tions

If a message appears on 
the screen

353

5-17. Toyota Entune operation

5

Entune au

dio

in Puerto Rico, to confirm if the 
phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota Entune App Suite Connect 
application.



“Installation failed, please try 
again”

Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.



“Application download error. 
Please try again later.”

Downloading can be attempted 
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the 
“Download” switch again.



“Download error, some 
Entune App Suite functions 
may not work as expected. 
Please reinitiate the download 
process.”

The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth

®

 SPP.

Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if the 
phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota Entune App Suite Connect 
application.
Please ensure your Toyota Entune 
App Suite Connect application is 
running and logged in on your 
phone while vehicle is not moving.



“To use the services, Entune 
APP Suite Connect applica-
tion needs to be running on 
your phone. For more infor-
mation, please visit toy-
ota.com or call 
1-800-331-4331 in the United 
States, 1-888-869-6828 in 
Canada, and 1-877-855-8377 
in Puerto Rico.”

The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth

®

 SPP.

Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if the 
phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota Entune App Suite Connect 
application.



“Communication unsuccess-
ful. Please try again.”

Communication was disconnected.
After a few moments, retry the 
operation.

A keyword can be entered to an 
application by the software key-
board or voice recognition func-
tion. For details about the 
functions and services provided 
by each application, refer to
http://www.toyota.com/Entune/

Entering keyword opera-
tion

354

5-17. Toyota Entune operation

in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico.
The keyboard layout can be 
changed. (P.268)

1

Display the application 
screen. (P.351)

2

Select the desired application 
screen button.

3

Select the character entering 
space.

4

Enter a search term, and 
then select “OK”.

5

Entering characters will be 
reflected on the character 
entering space.

For details on operating the key-

board: P.243

1

Display the application 
screen. (P.351)

2

Select the desired application 
screen button.

3

Press the talk switch. 
(P.308)

4

Say the desired keyword.

Completion of the keyword will be 

detected automatically.

5

Search results will be dis-
played on the screen.

Entering a keyword using 
the software keyboard

Entering a keyword using 
the voice recognition func-
tion

355

5-18. Toyota Entune App Suite Connect settings

5

Entune au

dio

5-18.Toyota Entune App Suite Connect settings

1

Press the “MENU” button.

2

Select “Setup”.

3

Select “Entune App Suite”.

4

Select the desired items to 
be set.

Select to set the pop up 
reminder for smart phone 
data usage. (P.353)

Select to detect iPhone app 
automatically on/off.
Select to set the enhanced 
mode with connecting USB 
device on/off. 

When an iPhone is connected while 
this setting is set to “On”, communi-
cation with devices connected to 
other USB ports may not be possi-
ble. Also, depending on the device, 
charging may not be possible.

Select to configure the Apps 
menu layout (e.g. app order, 
which applications are acti-
vated, etc.). This updates a 
setting file stored on the Toy-
ota Entune center, this set-
tings file can also be updated 
from the navigation system, 
smart phone app and by web 
portal.
Select to install the Apps via 
a USB memory device. For 
details, contact your Toyota 
dealer.
Select to reset all setup 
items.

The data use notification 
pop-up, which indicates that the 
system will use an internet con-
nection, can be enabled/dis-
abled.

1

Display the Toyota Entune 
App Suite Connect settings 
screen. (P.355)

Setup

The settings of Toyota 
Entune App Suite Connect 
can be changed.

Displaying the Toyota 
Entune App Suite Con-
nect settings screen

Toyota Entune App Suite 
Connect settings screen

Data use notification 
pop-up settings

356

5-18. Toyota Entune App Suite Connect settings

2

Select “Data Usage Mes-
sage”.

3

Change the setting as 
desired.

357

6

6

Interior

 featur

es

Interior features

.

6-1. Using the air conditioning 

system and defogger

Automatic air conditioning 

system.......................

358

Heated steering wheel/seat 

heaters ......................

365

6-2. Using the interior lights

Interior lights list ..........

367

6-3. Using the storage features

List of storage features

..................................

369

Trunk features .............

372

6-4. Other interior features

Other interior features .

373

Garage door opener....

383