Toyota Camry (2018 year). Manual - part 98

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5-4. Other interior features

System components

Microphone
LED light indicators
“SOS” button

Safety Connect

∗

∗

: If equipped

Safety Connect is a subscription-based telematics service that
uses Global Positioning System (GPS) data and embedded cel-
lular technology to provide safety and security features to sub-
scribers. Safety Connect is supported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.

Safety Connect service is available by subscription on select,
telematics hardware-equipped vehicles.

By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in effect and amended from time to
time, a current copy of which is available at Toyota.com. All use
of the Safety Connect service is subject to such then-applicable
Terms and Conditions.

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Services
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification

*

Helps drivers receive necessary response from emergency ser-
vice providers. (

→P. 404)

*

: U.S. Patent No. 7,508,298 B2

● Stolen Vehicle Location

Helps drivers in the event of vehicle theft. (

→P. 405)

● Emergency Assistance Button (“SOS”)

Connects drivers to response-center support. (

→P. 405)

● Enhanced Roadside Assistance

Provides drivers various on-road assistance. (

→P. 405)

■

Subscription
After you have signed the Telematics Subscription Service Agree-
ment and are enrolled, you can begin receiving services. 
A variety of subscription terms are available for purchase. Contact
your Toyota dealer, call the Safety Connect response center at 1-
855-405-6500, or push the “SOS” button in your vehicle for further
subscription details.

■

Safety Connect Services Information

●

Phone calls using the vehicle’s Bluetooth

®

 technology will not be possible

during Safety Connect.

●

Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection availabil-
ity, and GPS satellite signal reception, which can limit the ability to reach the
response center or receive emergency service support. Enrollment and
Telematics Subscription Service Agreement are required. A variety of sub-
scription terms are available; charges vary by subscription term selected.

●

Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.

●

Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.

404

5-4. Other interior features

Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.

■

When contacting the response center
You may be unable to contact the response center if the network is busy.

When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, the green
indicator light comes on, indicating that the service is active. 
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction

(contact your Toyota dealer)

● No indicator light (off) = Safety Connect service not active

■

Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.

Safety Connect LED light Indicators

Safety Connect services

405

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Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-855-
405-6500 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.

■

Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.

If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.

■

Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.