Skoda Karoq (2019 year). Manual - part 1

Online services

ŠKODA Connect

Service package“ŠKODA Connect”

The “ŠKODA Connect” online services extend the vehicle and Infotainment

functions with the “Care Connect” and “Infotainment Online” service pack-

ages.
“ŠKODA Connect” online services are not included in the vehicle delivery. Their

order is made separately via the website “ŠKODA Connect Portal” 

» page 13

,

Website “ŠKODA Connect Portal”. Rights and obligations of the Parties with

respect to the provision of these services are governed by a separate agree-

ment.

“Care Connect” online services

“Care Connect” services include the following features.

▶

Emergency, information and breakdown call.

▶

Proactive service offering to connect with your ŠKODA service partner.

▶

Remote access to the vehicle using the “ŠKODA Connect” application and

the “ŠKODA Connect Portal” website.

For “Care Connect”Services functionality, the vehicle must be within range of a

mobile network through which the “Care Connect”Services are provided.

“Infotainment Online” online services

The “Infotainment Online” services extend the Infotainment functions, e.g.

with the following functions.

▶

Weather forecast.

▶

Filling station search with information on fuel prices.

▶

Online traffic information.

▶

Online destination search.

The Infotainment must be connected to the Internet for the “Infotainment

Online” Services to work

» page 171

.

Terms of use and availability of services

Current “conditions for the use of the user account” incl. “declaration on the

protection of personal data” can be found on the “ŠKODA Connect Portal”

website 

» page 13

, Website “ŠKODA Connect Portal”.

The availability of the services is dependent on the type of vehicle and on the

type of Infotainment system installed in the vehicle. Some services are availa-

ble only in certain countries.

Note

The availability of the services listed always refers to the period of validity of

the contract. During this interim period of validity, content changes of these

services are possible.

“ŠKODA Connect” website

Fig. 5  Starting the ŠKODA Connect website

The “ŠKODA Connect” website contains information about the online services

and their functions, access to the “ŠKODA Connect Portal” website, as well as

the option to download the “ŠKODA Connect” application.
The “ŠKODA Connect” website can be opened by scanning the QR code

» Fig. 5

 or by entering the following address in your web browser.

http://go.skoda.eu/connectivity

User and vehicle registration, activation of online services

Website “ŠKODA Connect Portal”

Fig. 6  Starting the ŠKODA Connect Portal website



13

ŠKODA Connect

The use of the “ŠKODA Connect” online services requires prior user and vehi-

cle registration on the “ŠKODA Connect Portal” website as well as activation

of online services in the Infotainment system.

The “ŠKODA Connect Portal” website can be opened by scanning the QR code

» Fig. 6

 or by entering the following address in your web browser.

http://go.skoda.eu/connect-portal

Information on registering for and activating online services

Fig. 7  Instructional video on registration and activation of services

Fig. 8  Electronic version of the instructions for registration and activa-

tion of services

Instructional video on registration and activation of services

Registration and activation are carried out in accordance with the instruction

video.
The instruction video can be opened by scanning the QR code 

» Fig. 7

 or enter-

ing the following address into the web browser.

http://go.skoda.eu/connect-video

Electronic version of the instructions for registration and activation of

services

Current information on registration and activation of Online Services can be

found in the electronic version of the instructions for the Online Services on

the “ŠKODA Connect” website.
The electronic version of the instructions can be opened by scanning the QR

code 

» Fig. 8

 or by entering the following address in the web browser.

http://go.skoda.eu/connect-manual

Note

For help with registration, activation as well as the Internet connection, please

contact a ŠKODA service partner.

Activation in Infotainment

›

Turn on the ignition and switch on Infotainment.

›

Tap the 



 sensor field and then the function surface  → ŠKODA Connect

(Online Services) → Registration.

›

Enter and confirm the registration PIN code received during user and vehicle

registration on the “ŠKODA Connect Portal” website.

›

Wait until the message Registration complete. is displayed (can take several mi-

nutes)

›

Confirm the message.

Note

■

Availability of a GPS signal and a mobile network is required for activation.

■

In vehicles that only have “Infotainment Online” Services, a GPS signal must

be available and the Infotainment must be connected to the Internet for acti-

vation.

■

The list of services can be displayed 

» page 15

, Display of service manage-

ment.

Deleting/switching the vehicle user

Deleting the user

›

Turn on the ignition and switch on Infotainment.

›

Tap the 



 sensor field and then the function surface  → ŠKODA Connect

(Online Services) → Registration.

›

Tap the function surface Delete owner → Delete and confirm the delete process.



14

Online services

Changing the user

›

Turn on the ignition and switch on Infotainment.

›

Tap the 



 sensor field and then the function surface  → ŠKODA Connect

(Online Services) → Registration.

›

Tap the function surface New owner → Transfer ownership.

›

Enter and confirm the registration PIN code received during registration of

the new user and during vehicle registration on the ŠKODA Connect Portal

website.

›

If necessary, confirm the change of user by tapping the function surface

Change main users.

Note

By deleting the registered vehicle in the user account on the “ŠKODA Connect

Portal” website, the user is also deleted in the Infotainment system.

Managing online services

Display of service management

In Services Management, it is possible to display information about the online

services, the validity of their license, or to switch the services on/off.

›

Turn on the ignition and switch on Infotainment.

›

Tap the 



 sensor field and then the function surface  → ŠKODA Connect (on-

line services) → Services Management.

›

To display the designations and the status of the services, select the de-

sired service.

›

For detailed information about the service tap the function surface  .

›

To switch the services on/off, tap the function surface with “Checkbox”.

Switch online services on/off in infotainment

Switching Private mode function on/off

By switching the Private mode function on, the services relating to sending vehi-

cle information and personal data, which are essential for the provision of serv-

ices, are deactivated.

›

Tap the 



 sensor field and then the function surface  → ŠKODA Connect (on-

line services) → Services Management → Private mode.

Switching “Care Connect” services on/off

By switching the “Care Connect” services off, the services relating to sending

vehicle information and personal data, which are essential for the provision of

services, are deactivated.

›

Tap the 



 sensor field and then the function surface  → ŠKODA Connect (on-

line services) → Services Management → Care Connect.

Switching “Infotainment Online” services on/off

›

Tap the 



 sensor field and then the function surface  → ŠKODA Connect (on-

line services) → Services Management → Infotainment Online.

Note

The emergency call remains fully functional after activation of the Private mode

function or after deactivation of “Care Connect” services. The functions of the

information and breakdown call are limited.

Online services at ŠKODA Switch service partner off/on

Fig. 9 

Sticker with the information

about the switched off online

services

It is possible to have the online services switched off/on exclusively by a

ŠKODA service partner.
After turning off the online services, none of the “ŠKODA Connect” online

services are functioning.
To inform the vehicle user that the “ŠKODA Connect” online services, including

the emergency call are out of order, the service partner applies the the sticker

» Fig. 9

 at a visible point in the vehicle (eg at the roof cladding). This Sticker

should not be removed for as long as the online services are off.



15

ŠKODA Connect

CAUTION

It should be noted that the emergency, information and panning call is not

available after switching off the online services. For this reason, no auto-

matic emergency call is made in the event of a serious car accident.

Status Symbols of Online Services

Fig. 10 

Status symbols of online serv-

ices

In the Infotainment 

» Fig. 10

 status line, information on the status of the Online

Services is displayed.

The “ŠKODA Connect” online services are available. At the same time the

symbol of the connected network type can be displayed.
The connection to the “ŠKODA Connect” online services is being estab-

lished.
Localisation services are restricted or disabled. Detailed information about

online services can be displayed 

» page 15

, Display of service management.

Localisation services are enabled. Detailed information about online serv-

ices can be displayed 

» page 15

, Display of service management.

localisation services

For the complete functionality of some online services, activated localisation

services are required.
Localisation services include, for example, information on the last parking posi-

tion, area notification or speed notification.
When localisation services are active, one of the following symbols will be dis-

played in the status line in the Infotainment screen 

D

 

» Fig. 10

.

A

B

C

D

Emergency call

Fig. 11  Emergency call button

Serious accident

In the event of an accident with an air bag or belt tensioner release, a call to

the emergency call centre is automatically started. The emergency call centre

simultaneously receives information on the accident, e.g. the location and se-

verity of the accident, the number of occupants with fastened seatbelts and

the vehicle identification number (VIN).

Minor accident

The option for establishing a connection to the emergency call centre or to the

breakdown service appears in the Infotainment screen.

Manual start of a call with the emergency call centre

›

Press and hold the 

B

 

» Fig. 11

 button.

›

In the Infotainment screen or on the instrument cluster display, confirm the

connection setup.

The call can be started manually, for example, if you are reporting an accident

in which you were not directly involved.

The system status is displayed after the ignition is switched on, by the illumi-

nation of warning lamp 

A

 

» Fig. 11

.

▶

Green - the system is functional.

▶

Red - there is a fault in the system.

▶

Not illumiated - the system is switched off 

» page 15

.

Note

The emergency service is functional even without user registration and activa-

tion of services.

16

Online services

“Care Connect” Services

Proactive service

Fig. 12  Buttons and warning lights of the Care Connect services

The proactive service provides an overview of the technical status of your ve-

hicle and on any due service events. It is also possible to establish a connection

to the information or breakdown call centre.

Buttons and warning lights of “Care Connect”services 

» Fig. 12

Warning light for system status.
Press this button to establish a call to the information number in the

event of problems with the online services or for information regarding

the products and services of the ŠKODA brand.
Press this button to establish a call to the breakdown number in the event

of a breakdown.

The system status is displayed after the ignition is switched on, by the illumi-

nation of warning lamp 

A

 

» Fig. 12

.

▶

Green - the system is functional.

▶

Red - there is a fault in the system.

Note

The availability of the services listed always refers to the period of validity of

the contract. During this interim period of validity, content changes of these

services are possible. Current information can be found on the “ŠKODA

Connect” website

» page 13

.

A
B

C

Remote access to the vehicle

Fig. 13  ŠKODA Connect application

With the remote access to the vehicle service, you can access some vehicle

functions via the “ŠKODA Connect Portal” website or the “ŠKODA Connect”

application installed on your mobile device.
After entering the following address into the web browser, the website is

opened with information on the ŠKODA mobile applications.
http://go.skoda.eu/service-app

Installing the “ŠKODA Connect” mobile application

›

Scan the QR code 

» Fig. 13

 .

Remote access to the vehicle includes, for example, the following services.

▶

Driving data.

▶

Vehicle condition.

▶

Last parking position.

▶

Vehicle unlocking and vehicle locking.

▶

Online operation of the auxiliary heater.

Note

The availability of the services listed always refers to the period of validity of

the contract. During this interim period of validity, content changes of these

services are possible. Current information can be found on the “ŠKODA

Connect” website

» page 13

.

17

ŠKODA Connect

“Infotainment Online” services

Main menu and overview of services

Applies to Infotainment Columbus, Amundsen.

Fig. 14 

Main menu

These services extend the functionality of the Internet-connected Infotain-

ment.
To display the main menu 

» Fig. 14

, tap the 



 sensor field and then tap the

function surface  .

News from the RSS channels set in the user profile on the “ŠKODA

Connect Portal” website
Online search for filling stations with information on fuel prices 

» page 184

Online search for car parks with information on free parking spaces

» page 184

Weather forecast near the vehicle position, the destination of the route or

in the vicinity of the selected location
Online destination search 

» page 182

Import of the destinations created in the user profile on the “ŠKODA

Connect Portal” website 

» page 188

Import of the routes created in the user profile on the “ŠKODA Connect

Portal” website 

» page 196

Online updating of the navigation data (valid for the infotainment Colum-

bus) and import of POI Categories 

» page 180

Conditions for the use of online services
Settings of Online Services 

» page 137

For more information on the available services, see the “ŠKODA Connect”

website

» page 13

.





















Note

The availability of the services listed always refers to the period of validity of

the contract. During this interim period of validity, content changes of these

services are possible. Current information can be found on the “ŠKODA

Connect” website

» page 13

.

18

Online services

Safety

Passive Safety

General information



Introduction

This section of the manual includes important information on the subject of

passive safety. We have combined everything here which you should be famili-

ar with, for example, regarding seat belts, airbags, safety of children and any-

thing similar.
Other important safety information can also be found in the following chap-

ters of this Owner´s Manual. The Owner´s Manual should therefore always be

in the vehicle.

Before setting off

For your own safety and the safety of the people travelling with you, please

pay attention to the following points before setting off.

▶

Check the function of the lighting and turn signal systems.

▶

Check the function of the wipers and check the wiper blades for wear.

Check the windscreen washer fluid level.

▶

Ensure that all of the windows offer good visibility to the outside.

▶

Adjust the rear-view mirror so that vision to the rear is guaranteed. Ensure

that the mirrors are not covered.

▶

Check the tyre inflation pressure.

▶

Check the engine oil, brake fluid and coolant level.

▶

Secure all items of luggage.

▶

Do not exceed the permissible axle loads and permissible gross weight of the

vehicle.

▶

Close all doors as well as the bonnet and boot lid.

▶

Ensure that no parts and components are visibly loose in the vehicle.

▶

Ensure that no objects can obstruct the pedals.

▶

Protect children by using a suitable child seat 

» page 29

, Transporting chil-

dren safely.

▶

Adopt the correct seated position. Instruct your passengers to assume the

correct seated position 

» page 19

, Correct and safe seating position.

Driving safety

In the interests of traffic safety, the following information must be observed.

▶

Do not become distracted from concentrating on the traffic situation, (e.g.

by your passengers or mobile telephone calls).

▶

Never drive when your driving ability is impaired, (e.g. due to medication, al-

cohol or drugs).

▶

Keep to the traffic regulations and the permissible speed limit.

▶

Always adjust the driving speed to the road, traffic and weather conditions.

▶

Take regular breaks on long journeys (at least every two hours).

Correct and safe seating position



Introduction

Always assume the correct seated position before setting off and do not

change this position while driving. Also advise your passengers to adopt the

correct seated position and not to change this position while the car is moving.
The following list contains instructions for the Passenger which, if not ob-

served, may cause serious injuries or death.

▶

Do not lean against the dash panel.

▶

Do not put your feet on the dash panel.

The following list contains instructions for all Passengers which, if not ob-

served, may cause serious injuries or death.

▶

Do not sit only on the front part of the seat.

▶

Do not sit facing to the side.

▶

Do not lean out of the window.

▶

Do not put your limbs out of the window.

▶

Do not put your feet on the seat cushion.



19

Passive Safety

WARNING

■

The adjustable seats and all head restraints must be adjusted to match

the body size at all times and the seat belt must always be fastened proper-

ly to provide the most effective levels of protection to the passengers.

■

Each occupant must correctly fasten the seat belt belonging to the seat.

Children must be fastened 

» page 29

, Transporting children safely with a

suitable restraint system.

■

The seat backrests must not be tilted too far back when driving, as this

will impair the function of the seat belts and of the airbag system – risk of

injury!

WARNING

By sitting incorrectly, the occupant is risking life-threatening injuries.

Driver’s correct seating position

Fig. 15  Correct seated position for the driver/correct steering wheel

position



Read and observe   on page 20 first.

For your own safety and to reduce the risk of injury in the event of an accident,

the following instructions must be observed.

Adjust the driver’s seat in the forward/back direction so that the pedals

can be fully depressed with slightly bent legs.
For vehicles equipped with driver knee airbags, adjust the driver's seat in a

forward/back direction so that there is a gap of at least 6 cm between the

legs and the dashboard in the vicinity of the knee airbag 

» Fig. 15

 - 

B

.





Adjust the seat backrest so that the highest point of the steering wheel

can be reached with your arms at a slight angle.
Adjust the steering wheel so that the distance between the steering wheel

and your chest is at least 25 cm 

» Fig. 15

 - 

A

.

Adjust the headrest so that the top edge of the headrest is at the same

level as the upper part of your head (not for seats with integrated headr-

ests) 

» Fig. 15

 - 

C

.

Correctly fasten the seat belt 

» page 22

, Using seat belts.

WARNING

■

Maintain a distance of at least 25 cm from the steering wheel, and a dis-

tance of at least 6 cm between the legs and the dash panel at the height of

the knee airbag. Not maintaining this minimum distance will mean that the

airbag system will not be able to properly protect you - hazard!

■

When driving, hold the steering wheel with both hands firmly on the out-

er edge in the “9 o'clock” and “3 o'clock” position 

» Fig. 15

. Never hold the

steering wheel in the “12 o'clock” position or in any other way (e.g. in the

middle, inner edge of the steering wheel or similar). Otherwise, in the event

of airbag deployment, you could suffer serious injury to the arms, hands

and head.

■

Ensure that no objects are located in the driver's footwell, as they could

lodge in the pedal system whilst driving. You would then no longer be able

to operate the clutch, brake or acceleration pedals.









20

Safety

Adjusting the steering wheel position

Fig. 16  Adjusting the steering wheel position



Read and observe   on page 20 first.

The height and forward/back position of the steering wheel can be adjusted.

›

Swing the safety lever under the steering wheel in the direction of arrow 

1

» Fig. 16

.

›

Adjust the steering wheel to the desired position. The steering wheel can be

adjusted in direction of arrow 

2

.

›

Pull the holder in arrow direction 

3

 until the stop.

WARNING

■

Never adjust the steering wheel when the vehicle is moving only when

the vehicle is stationary!

■

The safety lever must always be locked after adjusting so that the steer-

ing wheel cannot accidentally change position – risk of accident!

Correct seating position of the passenger



Read and observe   on page 20 first.

For passenger safety and to reduce the risk of injury in an accident, the follow-

ing instructions must be observed.

Position the front passenger seat back as far as possible. The front pas-

senger must maintain a distance of at least 25 cm to the dash panel so

that the airbag offers the greatest possible safety if it is deployed.
Adjust the headrests so that the top edge of the headrest is at the same

level as the upper part of your head 

» Fig. 15

 on page 20 - 

C

 (not for seats

with integrated headrests).
Correctly fasten the seat belt 

» page 22

, Using seat belts.

WARNING

■

Ensure a distance of at least 25 cm to the dashboard, otherwise the air-

bag system will not be able to protect you properly - risk of death!

■

Always keep your feet in the footwell when the car is being driven – nev-

er place your feet on the instrument panel, out of the window or on the

surface of the seats! You will be exposed to increased risk of injury if it be-

comes necessary to apply the brake or in the event of an accident. If an air-

bag is deployed, you could suffer fatal injuries by adopting an incorrect

seated position!

Correct seating position for the passengers in the rear seats



Read and observe   on page 20 first.

For passenger safety on the rear seats and to reduce the risk of injury in the

event of an accident, the following information must be observed.

Adjust the headrests so that the top edge of the headrest is at the same

level as the upper part of the head 

» Fig. 15

 on page 20 - 

C

.

Correctly fasten the seat belt 

» page 22

, Using seat belts.











21

Passive Safety

Seat belts

Using seat belts



Introduction

Seat belts that are fastened correctly offer good protection in the event of an

accident. They reduce the risk of an injury and increase the chance of survival

in the event of a major accident.
The seat belts reduce the kinetic energy considerably. They also prevent un-

controlled movements which, in turn, may well result in severe injuries.
When transporting children, observe the following information

» page 29

,

Transporting children safely.

WARNING

■

Put the seat belt on before starting any journey! This also applies to other

passengers - there is a danger of injury!

■

Maximum seat belt protection is only achieved if you are correctly seated

» page 19

, Correct and safe seating position.

■

The seat backrests of the front seats must not be tilted too far to the rear

otherwise the seatbelts can lose their effectiveness.

WARNING

Information on dealing with the safety belts

■

The belt webbing must not be jammed in-between at any point or twis-

ted, or chafe against any sharp edges.

■

Make sure you do not catch the seat belt in the door when closing it.

WARNING

Information on the proper use of safety belts

■

Adjust the height of the belt in such a way that the shoulder part of the

belt is roughly positioned across the middle of your shoulder - on no ac-

count across your neck.

■

No two persons (also not children) should ever use a single seat belt to-

gether.

■

The lock tongue should only be inserted into the lock which is the correct

one for your seat. Wrong use of the safety belt will reduce its capacity to

protect and the risk of injury increases.

WARNING (Continued)

■

Many layers of clothing and loose clothing (e. g. a winter coat over a jack-

et) do not allow you to be correctly seated and impairs proper operation of

the seat belts.

■

Do not attach clamps or similar objects to the belt - the function of the

belt retractor could be restricted.

■

The seat belts for the rear seats can only fulfil their function reliably when

the seat backrests are correctly locked into position 

» page 86

.

WARNING

Information on the care and maintenance of safety belts

■

The belt webbing must always be kept clean. Soiled belt webbing may im-

pair the proper operation of the inertia reel 

» page 262

.

■

The seat belts must not be removed or changed in any way. Do not at-

tempt to repair the seat belts yourself.

■

Check the condition of all the seat belts on a regular basis. If parts of the

belt system become damaged (e.g. the belt webbing, the belt connections,

the inertia reel, the locking part etc.), the respective seat belt must be re-

placed by a specialist garage immediately.

■

Seat belts which have been subjected to stress in an accident must be re-

placed by a specialist garage. Also check the seat belt anchors.

Correct routing of seat belt

Fig. 17  Routing of belt webbing over the shoulders and the lap

belt/Routing of belt webbing for an expectant mother



22

Safety

Fig. 18  Seat belt height adjusters for front seats



Read and observe   on page 22 first.

It is important that the belt is properly routed to ensure seat belts offer the

maximum protection.
The shoulder part of the belt must run approximately over the middle of your

shoulder (never across your neck) and fit well against your upper body 

» Fig. 17

- .
The lap part of the belt must run lap part of the belt must run in front of the

pelvis (must never run across your stomach) and must always fit snugly

» Fig. 17

 - .

In the case of pregnant women, the lap part of the belt must be positioned as

low as possible on the pelvis to avoid exerting any pressure on the lower abdo-

men 

» Fig. 17

 - .

Seat belt height adjusters for front seats

›

Push the seat belt guide loop upwards in the direction of arrow

» Fig. 18

 - .

›

or: push together the mechanism in the direction of arrows 

1

 and push the

return pulley downwards in the direction of arrow 

2

 

» Fig. 18

 - .

›

Then pull firmly on the belt to ensure that the seat belt height adjuster has

correctly locked in place and that the belt is blocked reliably 

» page 24

, Iner-

tia reels.

WARNING

■

Always ensure that the webbing of the seat belts is properly routed. Seat

belts which are not correctly adjusted can themselves cause injuries even in

minor accidents.

■

A seat belt which is hanging too loose can result in injuries as your body is

moved forward by the kinetic energy produced in an accident and is then

suddenly held firm by the belt.

■

The belt webbing must not run across solid or fragile objects (e.g. specta-

cles, ball-point pens, keys, etc.). Such objects can cause injury.

Fastening and unfastening seat belts

Fig. 19  Fastening/unfastening the seat belt



23

Seat belts

Fig. 20  Fastening/unfastening the seatbelt on the middle VarioFlex seat



Read and observe   on page 22 first.

Before fastening

›

Adjust the headrest properly (does not apply to seats with integrated headr-

ests).

›

Adjust the seat (applies for the front seats and the rear Varioflex seats).

›

Adjust the belt height (applies to the front seats).

Fasten

›

Slowly pull the belt over the chest and pelvis.

›

Insert the lock tongue into the belt buckle for the seat 

» Fig. 19

 -  until it

audibly clicks into place.

›

Pull on the belt to check that it has engaged correctly in the lock.

Release

›

Hold the lock tongue and press the red button in the belt buckle 

» Fig. 19

 - .

The lock tongue pops out.

›

Feed the belt back manually so that the seat belt is not twisted and the belt

webbing rolls up completely.

Setting up middle VarioFlex seat

›

Slowly pull down the belt on the lock tongue 

A

 

» Fig. 20

 in the arrow direc-

tion 

1

.

›

Insert the lock tongue 

A

 into the lock in the direction of arrow 

2

 until it

clicks.

›

Pull the belt on the lock tongue 

B

 slowly across the chest and pelvis in the

direction of arrow 

3

.

›

Insert the lock tongue 

B

 in the other lock in the direction of arrow 

4

 stuck,

until it clicks.

›

Pull on the belt to check that it has engaged correctly in the lock.

Fastening middle VarioFlex seat

›

Grip the lock tongue 

A

 

» Fig. 20

and press the red button in the lock tongue,

the lock tongue pops out.

›

Grip the lock tongue 

B

 and press the red button in the seat belt buckle; the

lock tongue pops out.

›

Feed the belt back manually so that the seat belt is not twisted and the belt

webbing rolls up completely.

WARNING

The slot of the belt tongue must not be blocked, otherwise the belt tongue

will not lock in place properly.

Inertia reel and belt tensioners

Inertia reels

Each seat belt is equipped with an inertia reel.
When pulling slowly on the seat belt, the belt can move freely. When pulling

sharply on the seat belt, the movement is locked by the inertia reel. The belts

also lock when full braking, when the car accelerates, when driving downhill

and when cornering.

WARNING

If the seat belt does not lock when pulling sharply on it, have the inertia reel

inspected immediately by a specialist garage.

Belt tensioners

The safety for the driver, front passenger and passengers on the outer rear

seats who are wearing their seat belts, is enhanced by the belt tensioners fit-

ted to the inertia reels on the front and rear external seat belts.
If there is a collision with a certain severity the seat belts are tightened by the

belt tensioner so that unwanted body motion is prevented.
Belt tensioners are not activated in the event of a roll-over, minor collisions or

in accidents in which no major forces are produced.



24

Safety

WARNING

■

Any work on the belt tensioner system, including the removal and installa-

tion of system components because of other repair work, must only be car-

ried out by a specialist garage.

■

If the belt tensioners have been deployed, it is then necessary to replace

the entire system.

Note

■

The belt tensioners can also be deployed if the seat belts are not fastened.

■

Smoke is generated when the belt tensioners are deployed. This is not an in-

dication of a fire in the vehicle.

Reversible belt tensioners

As part of the proactive passenger protection system, reversible seat belts in-

crease the safety of the belted up driver and front passenger.
In critical driving situations the seat belt is tensioned tightly over the body and

then released again by the reversible belt tensioner.
Further information 

» page 244

, Proactive occupant protection (Crew Protect

Assist).

Airbag system

Description of the airbag system



Introduction

As a supplement to the seat belts, the airbag system provides additional pas-

senger protection in the event of severe frontal and side collisions.
The best possible protective effect of the airbag can only be achieved if the

seat belts are applied properly. The airbag is not a substitute for the seat

belts.
The functional status of the airbag system is indicated by the warning light 



in the instrument cluster 

» page 44

.

System description

Fig. 21  Airbag installation points

Installation locations of airbags 

» Fig. 21

Front airbags
Driver's knee airbag
Front side airbags
Rear side airbags
Head airbags



A
B
C
D

E

25

Airbag system

The forward movement of the body is cushioned when it makes contact with

the fully inflated airbag and the risk of injury to the remaining body parts is

thus reduced.

▶

Front airbags - head and upper body. The airbags can be identified by the

lettering  featured on the steering wheel and on the dash panel on the

passenger side.

▶

Driver's knee airbag - Legs. The airbag features the lettering  on the

dashboard on the driver's side.

▶

Side airbags - for the entire upper body (chest, stomach, pelvis) on the side

next to the door. The side air bags can be identified by a label with the letter-

ing  marked on the front seat backrests. The rear side airbags are provi-

ded with the lettering  in between the entrance area and the rear seat

backrest.

▶

Head airbags - head and neck. The airbags are provided with the lettering


 marked on the B-pillar cladding.

Depending on the vehicle equipment, the airbag system consists of the

following parts.

▶

Individual airbags.

▶

Warning light 



 in the instrument cluster

» page 44

.

▶

Key switch for the front passenger airbag 

» page 28

.

▶

Warning light for the front passenger airbag in the middle of the dash panel

» page 28

.

Airbag deployment

Fig. 22  Inflated airbags

The airbag system is only functional when the ignition is switched on.
When triggered, the airbag is filled with gas and unfolds. The inflation of the

airbag is carried out in a fraction of a second.
Upon inflation of the airbag, smoke is released. This is not an indication of a

fire in the vehicle.

Triggering conditions

It is not possible to generally determine which deployment conditions apply to

the airbag system in every situation. Important here is the hardness of the ob-

ject on which the vehicle impacts, the impact angle, the vehicle speed, etc.
Deceleration during impact plays an important role in the deployment of the

airbags. If the vehicle deceleration which occurs and is measured remains be-

low the prescribed reference values specified in the control unit, the airbags

are not deployed although the vehicle may well suffer severe damage to the

bodywork as a consequence of the accident.

The following airbags will be deployed in the event of a severe frontal

collision.

▶

Driver's front airbag.

▶

Front passenger airbag.

▶

Driver's knee airbag

The following airbags will be deployed in the event of a severe side

collision.

▶

Front side airbag.

▶

Rear side airbag.

▶

Head airbag.

When an airbag is deployed, the following events occur.

▶

The hazard warning lights are switched on.

▶

All doors are unlocked.

▶

The fuel supply to the engine is interrupted.

▶

The interior light comes on (if the automatic operation of the interior light is

switched on - switch ).

When there is no air bag deployment?

With minor frontal and side collisions, rear collision, overturning of the vehicle

or vehicle roll-over there is no airbag deployment.

26

Safety

Safety instructions

Fig. 23 

Safe distance from the steering

wheel and the dashboard

WARNING

General information

■

The seat belts and the airbag system can only offer proper protection

if the driver and passengers are seated properly 

» page 19

.

■

The airbag develops considerable forces when triggered, which can lead

to serious injuries or even death if the correct seating position or seated

position is not observed. This applies in particular to children who are trans-

ported without using a suitable child safety seat 

» page 31

.

■

If there is a fault, have the airbag system checked immediately by a spe-

cialist garage. Otherwise, there is a risk of the airbag not being activated in

the event of an accident.

■

The airbag system must be replaced if it has been deployed.

■

In the area of the front airbag and the knee airbag, the surface of the

steering wheel and the dashboard should be cleaned using only a dry cloth

or one that has been dampened with water.

WARNING

Information about front airbags

■

It is important for the driver and front passenger to maintain a minimum

distance of 25 cm from the steering wheel or the control panel 

» Fig. 23

 -

A

, If you do not observe this distance, the airbag cannot protect you - risk

to life! The front seats and the head restraints must always be correctly ad-

justed to match the body size of the occupant.

■

The front passenger airbag must be deactivated if using a rear-facing

child seat on the front passenger seat 

» page 28

, Airbag deactivation. If

this is not done, there is a risk of the child suffering severe or even fatal in-

juries if the front passenger airbag is deployed.

WARNING (Continued)

■

No other persons, animals or objects may be positioned in front of the oc-

cupants on the front seats in the deployment area of the front air bags.

■

The steering wheel and the surface of the dashboard on the front passen-

ger side must not have stickers attached, covered or modified in any other

way. No parts (e.g. cup holders, mobile telephone mounts etc.( should be

mounted in the vicinity of the airbag installation locations and in the airbag

deployment area.

■

Never place objects on the surface of the dashboard on the front passen-

ger side.

WARNING

Information about knee airbags

■

Adjust the driver's seat in a forward/back direction so that there is a gap

of at least 6 cm between the legs and the dashboard in the vicinity of the

knee airbag 

» Fig. 23

 - 

B

. If it is not possible to meet this requirement due

to your body size, visit a specialist garage.

■

The surface of the airbag module in the lower part of the dash panel be-

low the steering column not have stickers attached, be covered or modi-

fied in any other way. Nothing may be attached to the cover of the airbag

module or located within the immediate vicinity.

■

Do not attach any bulky and heavy objects (bunch of keys etc.) to the ig-

nition key. These can be ejected by the knee airbag when it is deployed and

can cause injuries.

WARNING

Information about for side and head airbags

■

No objects (e.g. sun visors turned towards the windows) should be loca-

ted in the deployment area of the side and head airbags. No accessories

(e.g. cup holders etc.) should be fitted to the doors - risk of injury!

■

Hang only light clothing on clothes hooks in the vehicle. Do not leave any

heavy or sharp objects in the pockets of the clothing. Do not use clothes

hangers to hang the clothing.

■

The airbag system operates using pressure sensors located in the front

doors. For this reason, no adjustments may be carried out to the doors or

door panels (e.g. installation of additional loudspeakers). Further informa-

tion 

» page 258

.



27

Airbag system

WARNING (Continued)

■

No excessive forces, such as knocks, kicks etc., should be exerted on the

seat backrests - there is a risk of damage to the side air bags. The side air-

bags would not be deployed in such a case!

■

Any seat or protective covers which you fit to the driver or front passen-

ger seats must only be of the type expressly authorized by ŠKODA. In view

of the fact that the airbag inflates out of the backrest of the seat, use of

non-approved seat or protective covers would considerably impair the pro-

tective function of the side airbag.

■

Have any damage to the original seat covers or stitching at the installa-

tion point of the side airbags repaired immediately by a specialist garage.

WARNING

Information on the use of the airbag system

■

Any work on the airbag system including the installation and removal of

system components due to other repair work (e.g. removal of the seat)

must only be carried out by a specialist garage. Further information

» page 258

.

■

No modifications should be made to parts of the airbag system, to the

front bumper or to the body.

■

Do not manipulate individual parts of the airbag system, as this might re-

sult in the airbag being deployed.

Airbag deactivation

Deactivating airbags

The front passenger airbag can be switched off with the key-operated switch

» Fig. 24

 on page 28 - .

We recommend that you ask a ŠKODA service partner to deactivate any other

airbags.
The airbag deactivation is displayed by the warning light 



 

» page 44

.

Deactivating an airbag should be considered in cases such as the ones

below.

▶

A child seat is mounted on the front passenger seat, in which the child is

transported with its back to the direction of travel 

» page 29

.

▶

Despite correct adjustment of the driver's seat, the distance of at least

25 cm between the middle of the steering wheel and chest cannot be main-

tained.

▶

Additional controls for drivers with a physical disability are installed in the ve-

hicle.

▶

Special seats (e.g. orthopaedic seats without side airbags) are installed in the

vehicle.

WARNING

If an airbag is deactivated upon the sale of the vehicle, the buyer must be

informed of this!

Switch off front passenger airbag

Fig. 24  Key-operated switch for the front passenger airbag / warning

light for front passenger airbag

Positions of the key switch 

» Fig. 24

 - 

The front passenger airbag is deactivated - after the ignition is switched

on, the indicator light 



 

 

» Fig. 24

 illuminates 

The front passenger airbag is activated - after the ignition is switched on,

the indicator light illuminates for 65 seconds 



 

Switch off

›

Switch off the ignition.

›

Open the passenger door.

›

On the radio key, fold the key bit out fully 

» 

.







28

Safety