AV-64
< SYMPTOM DIAGNOSIS >
[DISPLAY AUDIO]
AUDIO SYSTEM
It is necessary to know the service provider. On occasion, a given phone may be on the approved list with
one provider, but may not be on the approved list with other providers.
4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list:
Stop diagnosis here. The customer needs to obtain a Bluetooth
®
phone that is on the approved list before
any further action.
c.
If the feature related to the customer’s concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features”.
d. If the feature related to the customer’s concern shows as “Y” (compatible):
Perform diagnosis as per the following table.
RELATED TO REAR VIEW CAMERA
Symptoms
Check items
Probable malfunction location
Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide).
Repeat the registration of cellular phone.
Malfunction in audio unit.
Replace audio unit. Refer to
AV-67, "Re-
moval and Installation"
.
Hands-free phone cannot be established.
• Hands-free phone operation can be
made, but the communication cannot be
established.
• Hands-free phone operation can be per-
formed, however, voice between each
other cannot be heard during the conver-
sation.
The other party’s voice cannot be heard by
hands-free phone.
Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.
Originating sound is not heard by the other
party with hands-free phone communica-
tion.
Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
AV-56, "Diagnosis Procedure"
.
The system cannot be operated.
• The voice recognition can be controlled.
• Steering switch’s
,
, and
switch works, but
does not work.
Steering switch malfunction.
Replace steering switch. Refer to
AV-68,
"Removal and Installation"
.
Steering
switch’s , , ,
and
switches do not work.
Steering switch signal circuit malfunction.
Refer to
AV-58, "Diagnosis Procedure"
.
All steering switches do not work.
Steering switch ground circuit malfunction.
Refer to
AV-58, "Diagnosis Procedure"
.
Symptoms
Check items
Probable malfunction location
Rear view camera is inoperative.
Reverse signal circuit malfunction.
Reverse signal circuit malfunction between
BCM and audio unit.
Refer to
AV-54, "Diagnosis Procedure"
.
Camera image signal circuit malfunction.
Camera image signal circuit malfunction
between rear view camera and audio unit.
Refer to
AV-54, "Diagnosis Procedure"
.
Rear view camera malfunction.
Replace rear view camera.
Refer to
AV-74, "Removal and Installation"
.