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DIAGNOSIS AND REPAIR WORK FLOW BR-49 < BASIC INSPECTION > C D E G H I J K L M A B BR N O P BASIC INSPECTION DIAGNOSIS AND REPAIR WORK FLOW Work Flow INFOID:0000000010122999 DETAILS OF TROUBLE DIAGNOSIS FLOWCHART 1. COLLECT THE INFORMATION FROM THE CUSTOMER It is also important to clarify customer concerns before starting the inspection. First of all, perform an interview utilizing BR-50, "Diagnostic Work Sheet" and reproduce the symptom as well as fully understand it. Depending on the situations, drive the vehicle with the customer and check the symptom. CAUTION: Customers are not professional. Never guess easily like “maybe the customer means that...,” or “maybe the customer mentions this symptom”. >> GO TO 2. 2. CHECK SYMPTOM Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by the interview. Also check that the symptom is not caused by fail-safe mode. Refer to CAUTION: When the symptom is caused by normal operation, fully inspect each portion and obtain the under- standing of customer that the symptom is not caused by a malfunction. >> GO TO 3. 3. PERFORM SELF-DIAGNOSIS (1) With CONSULT Perform self-diagnosis. YES >> Record or print self-diagnosis results and freeze frame data (FFD). GO TO 4. NO >> GO TO 7. 4. PERFORM SELF-DIAGNOSIS (2) With CONSULT 1. Turn the power switch OFF to ON without depressing the brake pedal. CAUTION: Never set the vehicle to READY. 2. Repeat step 1 two or more times. CAUTION: Be sure to wait for 5 seconds or more after turning the power switch OFF. 3. Turn the power switch OFF to exit CONSULT, and disconnect CONSULT from data link connector. 4. Close all doors (including back door), check that the room lamp is OFF, get out of the vehicle, and wait for 3 minutes or more with all doors closed. CAUTION: Never operate the vehicle while waiting. 5. Turn the power switch ON without depressing the brake pedal. CAUTION: Never set the vehicle to READY. 6. Start CONSULT and erase self-diagnosis result of “BRAKE”. 7. Turn the power switch OFF to exit CONSULT, and disconnect CONSULT from data link connector. 8. Close all doors (including back door), check that the room lamp is OFF, get out of the vehicle, and wait for 3 minutes or more with all doors closed. CAUTION: Never operate the vehicle while waiting. 9. Turn the power switch ON without depressing the brake pedal. CAUTION: |