Nissan Murano Z51. Manual - part 440

DLK-268

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Description

INFOID:0000000005517695

NOTE:
• Before performing the diagnosis in the following procedure, check “Work Flow”. Refer to 

DLK-10, "Work

Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATING CONDITIONS)

• Intelligent key is removed from key slot.
• All doors are closed.

Diagnosis Procedure

INFOID:0000000005517696

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-261, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK REMOTE KEYLESS ENTRY RECEIVER

Check remote keyless entry receiver.
Refer to 

DLK-114, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK INTELLIGENT KEY

Check Intelligent Key.
Refer to 

DLK-129, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK KEY SLOT

Check key slot.
Refer to 

DLK-131, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-39, "Intermittent Incident"

.

NO

>> GO TO 1.

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE WITH INTELLIGENT 

KEY

DLK-269

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

C

D

E

F

G

H

I

J

L

M

A

B

DLK

N

O

P

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE WITH INTELLI-
GENT KEY

Description

INFOID:0000000005517697

NOTE:
• Before performing the diagnosis in the following procedure, check “Work Flow”. Refer to 

DLK-10, "Work

Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATING CONDITIONS)

• Intelligent key is removed from key slot.
• All doors are closed.

Diagnosis Procedure

INFOID:0000000005517698

1.

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

NO

>> Go to 

DLK-261, "ALL DOOR : Diagnosis Procedure"

.

2.

CHECK “DOOR LOCK–UNLOCK SET” SETTING IN “WORK SUPPORT”

Check “DOOR LOCK-UNLOCK SET” setting in “WORK SUPPORT”.
Refer to 

DLK-55, "DOOR LOCK : CONSULT-III Function (BCM - DOOR LOCK)"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Set “DOOR LOCK-UNLOCK SET” of “WORK SUPPORT”.

3.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-39, "Intermittent Incident"

.

NO

>> GO TO 1.

DLK-270

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

POWER WINDOW DOWN FUNCTION DOES NOT WORK WHEN OPERATING 

WITH INTELLIGENT KEY

POWER WINDOW DOWN FUNCTION DOES NOT WORK WHEN OPERAT-
ING WITH INTELLIGENT KEY

Description

INFOID:0000000005517699

NOTE:
• Before performing the diagnosis in the following procedure, check “ Work Flow”. Refer to 

DLK-10, "Work

Flow"

.

Diagnosis Procedure

INFOID:0000000005517700

1.

CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent key button?

YES

>> GO TO 2.

NO

>> Go to 

DLK-268, "Description"

.

2.

CHECK POWER WINDOW OPERATION

Check power window operation.
Does power window up/down with power window main switch?

YES

>> GO TO 3.

NO

>> Go to 

PWC-104, "Diagnosis Procedure"

.

3.

CHECK “PW DOWN SET” SETTING IN “WORK SUPPORT”

Check “PW DOWN SET” setting in “WORK SUPPORT”.
Refer to 

DLK-56, "INTELLIGENT KEY : CONSULT-III Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Set “PW DOWN SET” setting in “WORK SUPPORT”.

4.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-39, "Intermittent Incident"

.

NO

>> GO TO 1.

PANIC ALARM FUNCTION DOES NOT OPERATE

DLK-271

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

C

D

E

F

G

H

I

J

L

M

A

B

DLK

N

O

P

PANIC ALARM FUNCTION DOES NOT OPERATE

Description

INFOID:0000000005517701

NOTE:
• Before performing the diagnosis following procedure, check “Work Flow”. Refer to 

DLK-10, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATION CONDITIONS)

• Ignition switch is in OFF or LOCK position.
• Intelligent Key is removed from key slot.

Diagnosis Procedure

INFOID:0000000005517702

1.

CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent key button?

YES

>> GO TO 2.

NO

>> Go to 

DLK-268, "Description"

.

2.

CHECK VEHICLE SECURITY ALARM OPERATION

Check vehicle security alarm operation.

Does alarm (headlamp and horn) active?

YES

>> GO TO 3.

NO

>> Go to 

DLK-268, "Description"

.

3.

CHECK “PANIC ALARM SET” SETTING IN “WORK SUPPORT”

Check “PANIC ALARM SET” setting in “WORK SUPPORT”.
Refer to 

DLK-56, "INTELLIGENT KEY : CONSULT-III Function (BCM - INTELLIGENT KEY)"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Set “PANIC ALARM SET” setting in “WORK SUPPORT”.

4.

CONFIRM THE OPERATION

Confirm the operation again.
Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-39, "Intermittent Incident"

.

NO

>> GO TO 1.