Nissan Murano Z51 (2008 year). Manual - part 306

SQUEAK AND RATTLE TROUBLE DIAGNOSES

RF-81

< SYMPTOM DIAGNOSIS >

If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the

vehicle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis ear: J-39570, Engine ear and mechanics stethoscope).

Narrow down the noise to a more specific area and identify the cause of the noise by:

• Removing the components in the area that is are suspected to be the cause of the noise.

Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

• Tapping or pushing/pulling the component that is are suspected to be the cause of the noise.

Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.

• Feeling for a vibration by hand by touching the component(s) that is are suspected to be the cause of the

noise.

• Placing a piece of paper between components that are suspected to be the cause of the noise.
• Looking for loose components and contact marks.

Refer to

RF-82, "Inspection Procedure"

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-

thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through the authorized Nissan Parts
Department.

CAUTION:

Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100

135 mm (3.94

5.31 in)/76884-71L01: 60

85 mm (2.36

3.35 in)/76884-

71L02:15

25 mm (0.59

0.98 in)

INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50

50 mm (1.97

1.97 in)/73982-

50Y00: 10 mm (0.39 in) thick, 50

50 mm (1.97

1.97 in)

INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30

50 mm (1.18

1.97in)

FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15

25 mm (0.59

0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll

The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE

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RF-82

< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is be visible or does not fit. Will only last a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.

CONFIRM THE REPAIR

Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.

Inspection Procedure

INFOID:0000000004778671

Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:

The cluster lid A and instrument panel

Acrylic lens and combination meter housing

Instrument panel to front pillar garnish

Instrument panel to windshield

Instrument panel mounting pins

Wiring harnesses behind the combination meter

A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.

CAUTION:

Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the
recheck of repair becomes impossible.

CENTER CONSOLE

Components to pay attention to include:

Shifter assembly cover to finisher

A/C control unit and cluster lid C

Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Pay attention to the following:

Finisher and inner panel making a slapping noise

Inside handle escutcheon to door finisher

Wiring harnesses tapping

Door striker out of alignment causing a popping noise on starts and stops

Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition look for the following:
1.

Trunk lid dumpers out of adjustment

Trunk lid striker out of adjustment

The trunk lid torsion bars knocking together

A loose license plate or bracket

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

RF-83

< SYMPTOM DIAGNOSIS >

Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following:

Sunroof lid, rail, linkage or seals making a rattle or light knocking noise

Sunvisor shaft shaking in the holder

Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.

SEATS

When isolating seat noise it's important to note the position the seats in and the load placed on the seat when
the noise occurs. These conditions should be duplicated when verifying and isolating the cause of the noise.
Cause of seat noise include:

Headrest rods and holder

A squeak between the seat pad cushion and frame

The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs.Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:

Any component mounted to the engine wall

Components that pass through the engine wall

Engine wall mounts and connectors

Loose radiator mounting pins

Hood bumpers out of adjustment

Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

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RF-84

< SYMPTOM DIAGNOSIS >

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Diagnostic Worksheet

INFOID:0000000003685435

PIIB8740E

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

RF-85

< SYMPTOM DIAGNOSIS >

PIIB8742E

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2009 Murano

RF-86

< PRECAUTION >

PRECAUTIONS

PRECAUTION

PRECAUTIONS

Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"

INFOID:0000000003703356

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the “SRS AIRBAG” and “SEAT BELT” of this
Service Manual.

WARNING:

• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the “SRS AIRBAG”.

• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-

vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors while ignition switch is
ON or engine is running, never use air or electric power tools or strike near the sensor(s) with a hammer.
Heavy vibration may activate the sensor(s), deploy the airbag(s), possibly cause serious injury.
When using air or electric power tools or hammers, always turn OFF ignition switch, disconnect the battery,
and wait 3 minutes or more before performing any service.

Service Notice

INFOID:0000000003356126

• When removing or installing various parts, place a cloth or padding onto the vehicle body to prevent

scratches.

• Handle trim, molding, instruments, grille, etc. carefully during removing or installing. Be careful not to oil or

damage them.

• Apply sealing compound where necessary when installing parts.
• When applying sealing compound, be careful that the sealing compound does not protrude from parts.
• When replacing any metal parts (for example body outer panel, members, etc.), be sure to take rust preven-

tion measures.

Precaution for Work

INFOID:0000000003356127

• When removing or disassembling each component, be careful not to damage or deform it. If a component

may be subject to interference, be sure to protect it with a shop cloth.

• When removing (disengaging) components with a screwdriver or similar tool, be sure to wrap the component

with a shop cloth or vinyl tape to protect it.

• Protect the removed parts with a shop cloth and keep them.
• Replace a deformed or damaged clip.
• If a part is specified as a non-reusable part, always replace it with new one.
• Be sure to tighten bolts and nuts securely to the specified torque.
• After re-installation is completed, be sure to check that each part works normally.
• Follow the steps below to clean components.
- Water soluble foul: Dip a soft cloth into lukewarm water, and wring the water out of the cloth to wipe the

fouled area.
Then rub with a soft and dry cloth.

- Oily foul: Dip a soft cloth into lukewarm water with mild detergent (concentration: within 2 to 3%), and wipe

the fouled area.

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PRECAUTIONS

RF-87

< PRECAUTION >

Then dip a cloth into fresh water, and wring the water out of the cloth to wipe the detergent off. Then rub with
a soft and dry cloth.

• Never use organic solvent such as thinner, benzene, alcohol, and gasoline.
• For genuine leather seats, use a genuine leather seat cleaner.

Revision: 2008 October

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RF-88

< PREPARATION >

PREPARATION

PREPARATION

Special Service Tool

INFOID:0000000004778673

The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.

Commercial Service Tool

INFOID:0000000004778674

Tool number

(Kent-Moore No.)

Tool name

Description

(J39570)
Chassis ear

Locates the noise

(J43980)
NISSAN Squeak and Rattle
Kit

Repairs the cause of noise

SIIA0993E

SIIA0994E

Tool name

Description

Engine ear

Locates the noise

Remover tool

Removes the clips, pawls and metal clips

SIIA0995E

JMKIA3050ZZ

Revision: 2008 October

2009 Murano

GLASS LID

RF-89

< ON-VEHICLE REPAIR >

ON-VEHICLE REPAIR

GLASS LID

Exploded View

INFOID:0000000003465798

Roof side finisher RH

Rear link cover

TORX bolt

Glass lid

Roof side finisher LH

Inner blind

Sunroof unit assembly

Sunroof bracket

Drain hose

10. Drain connector

11.

Drain plug

12. Sunroof motor assembly

JMKIA1901ZZ

Revision: 2008 October

2009 Murano

RF-90

< ON-VEHICLE REPAIR >

GLASS LID

Removal and Installation

INFOID:0000000003465799

REMOVAL

CAUTION:

Always work with a helper.
1.

Remove the roof rail assembly. Refer to

EXT-28, "Removal and Installation"

Remove the roof side finisher.
Remove the clips, and then pull out roof side finisher.

Half open the glass lid.

Remove the TORX bolts from inner side.
• Remove the inner blind.
• Remove the TORX bolts (A).

Remove the TORX bolts from outer side.
• Remove the pawls, and then pull down rear link cover (1).

13. Sunshade motor assembly

Refer to

GI-4, "Components"

for symbols in the figure.

: Clip

JMKIA1904ZZ

JMKIA1905ZZ

: Pawl

JMKIA1906ZZ

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GLASS LID

RF-91

< ON-VEHICLE REPAIR >

• Remove the TORX bolts (B).

Remove the glass lid from the vehicle.

INSTALLATION

CAUTION:

After installing the glass lid, perform the leak test and check that there is no malfunction.
NOTE:
After installation carry out fitting adjustment. Refer to

RF-91, "Adjustment"

Install in the reverse order of removal.

Adjustment

INFOID:0000000003465800

WEATHER-STRIP OVERLAP ADJUSTMENT AND SURFACE MISMATCH ADJUSTMENT

Tilt up glass lid, and then remove inner blind and rear link cover.

After loosening glass lid from TORX bolts (left and right), tilt down glass lid.

Adjust glass lid from outside of vehicle so it resembles “ A – A”“B – B” as shown in the figure.

To prevent glass lid from moving after adjustment, first tighten the TORX bolts of front left, and then
tighten the TORX bolts of rear right.

Tighten remaining TORX bolts, being careful to prevent glass lid from moving.

Tilt glass lid up and down several times to check that it moves smoothly.

NOTE:
After adjustment the sunroof unit assembly, perform additional service. Refer to

RF-4, "ADDITIONAL SER-

VICE WHEN REPLACING CONTROL UNIT : Special Repair Requirement"

JMKIA1907ZZ

JMKIA1903ZZ

A – A

0.2 - 4.6 mm (0.008 - 0.181 in)

-1.5 - 1.5 mm (-0.059 - 0.059 in)

B – B

0.5 - 4.9 mm (0.020 - 0.193 in)

-1.5 - 1.5 mm (-0.059 - 0.059 in)

Revision: 2008 October

2009 Murano

RF-92

< ON-VEHICLE REPAIR >

SUNROOF MOTOR ASSEMBLY

SUNROOF MOTOR ASSEMBLY

Exploded View

INFOID:0000000003468652

Roof side finisher RH

Rear link cover

TORX bolt

Glass lid

Roof side finisher LH

Inner blind

Sunroof unit assembly

Sunroof bracket

Drain hose

10. Drain connector

11.

Drain plug

12. Sunroof motor assembly

13. Sunshade motor assembly

Refer to

GI-4, "Components"

for symbols in the figure.

JMKIA1901ZZ

Revision: 2008 October

2009 Murano

SUNROOF MOTOR ASSEMBLY

RF-93

< ON-VEHICLE REPAIR >

Removal and Installation

INFOID:0000000003465802

REMOVAL

CAUTION:

• Before removing sunroof motor, check that glass lid is fully closed.
• After removing sunroof motor, never attempt to rotate sunroof motor assembly as a single unit.

Remove the headlining. Refer to

INT-29, "SUNROOF : Removal and Installation"

Disconnect connector (A) from sunroof motor assembly (1).
Remove sunroof motor assembly mounting screws (B), and then
remove sunroof motor assembly.

INSTALLATION

CAUTION:

Before installing the sunroof motor assembly, be sure to the place the link and wire assembly in the
symmetrical and fully closed position.
1.

Move the sunroof motor assembly laterally by little so that the gear is completely engaged into the wire on
the sunroof unit assembly and mounting surface becomes parallel. Then secure the sunroof motor
assembly with screws.

Install the headlining. Refer to

INT-29, "SUNROOF : Removal and Installation"

JMKIA1908ZZ

Revision: 2008 October

2009 Murano

RF-94

< ON-VEHICLE REPAIR >

SUNSHADE MOTOR ASSEMBLY

SUNSHADE MOTOR ASSEMBLY

Exploded View

INFOID:0000000003468653

Roof side finisher RH

Rear link cover

TORX bolt

Glass lid

Roof side finisher LH

Inner blind

Sunroof unit assembly

Sunroof bracket

Drain hose

10. Drain connector

11.

Drain plug

12. Sunroof motor assembly

13. Sunshade motor assembly

Refer to

GI-4, "Components"

for symbols in the figure.

JMKIA1901ZZ

Revision: 2008 October

2009 Murano

SUNSHADE MOTOR ASSEMBLY

RF-95

< ON-VEHICLE REPAIR >

Removal and Installation

INFOID:0000000003468654

REMOVAL

CAUTION:

• Before removing sunshade motor, check that glass lid is fully closed.
• After removing sunshade motor, never attempt to rotate sunshade motor assembly as a single unit.

Remove the headlining. Refer to

INT-29, "SUNROOF : Removal and Installation"

Disconnect connector (A) from sunshade motor assembly (1).
Remove sunshade motor assembly mounting screws (B), and
then remove sunshade motor assembly.

INSTALLATION

CAUTION:

Before installing the sunshade motor assembly, be sure to the place the link and wire assembly in the
symmetrical and fully closed position.
1.

Move the sunshade motor assembly laterally by little so that the gear is completely engaged into the wire
on the sunroof unit assembly and mounting surface becomes parallel. Then secure the sunshade motor
assembly with screws.

Install the headlining. Refer to

INT-29, "SUNROOF : Removal and Installation"

JMKIA1909ZZ

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2009 Murano

RF-96

< ON-VEHICLE REPAIR >

SUNROOF UNIT ASSEMBLY

SUNROOF UNIT ASSEMBLY

Exploded View

INFOID:0000000003465803

REMOVAL

Roof side finisher RH

Rear link cover

TORX bolt

Glass lid

Roof side finisher LH

Inner blind

Sunroof unit assembly

Sunroof bracket

Drain hose

10. Drain connector

11.

Drain plug

12. Sunroof motor assembly

JMKIA1901ZZ

Revision: 2008 October

2009 Murano

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