Content .. 122 123 124 125 ..

Nissan Murano Z51 (2008 year). Manual - part 124

DLK-516

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

VEHICLE SPEED SENSING AUTO LOCK OPERATION DOES NOT OPERATE

VEHICLE SPEED SENSING AUTO LOCK OPERATION DOES NOT OPER-
ATE

Diagnosis Procedure

INFOID:0000000003625956

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

>> Go to

DLK-513, "ALL DOOR : Diagnosis Procedure"

CHECK VEHICLE SPEED SIGNAL

Check combination meter.
Refer to

MWI-40, "DTC Logic"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CONFIRM THE OPERATION

Confirm the operation again.
Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

IGN OFF INTERLOCK DOOR LOCK/UNLOCK FUNCTION DOES NOT OPERATE

DLK-517

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

IGN OFF INTERLOCK DOOR LOCK/UNLOCK FUNCTION DOES NOT OP-
ERATE

Diagnosis Procedure

INFOID:0000000003625958

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

>> Go to

DLK-513, "ALL DOOR : Diagnosis Procedure"

CHECK BCM

Check DTC for BCM.
Refer to

DLK-510, "DTC Index"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CONFIRM THE OPERATION

Confirm the operation again.
Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

DLK-518

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

P RANGE INTERLOCK DOOR LOCK/UNLOCK FUNCTION DOES NOT OPER-

ATE

P RANGE INTERLOCK DOOR LOCK/UNLOCK FUNCTION DOES NOT OP-
ERATE

Diagnosis Procedure

INFOID:0000000003625960

CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 2.

>> Go to

DLK-513, "ALL DOOR : Diagnosis Procedure"

CHECK TCM

Check DTC for TCM.
Refer to

TM-129, "DTC Index"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CONFIRM THE OPERATION

Confirm the operation again.
Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

POWER WINDOW DOWN FUNCTION DOES NOT OPERATE WITH KEY CYLIN-

DER OPERATION

DLK-519

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

POWER WINDOW DOWN FUNCTION DOES NOT OPERATE WITH KEY
CYLINDER OPERATION

Diagnosis Procedure

INFOID:0000000003625962

CHECK DOOR KEY CYLINDER OPERATION

Check door key cylinder operation.
Does door lock/unlock with door key cylinder switch operation?

YES

>> GO TO 2.

>> Go to

DLK-515, "Diagnosis Procedure"

CHECK POWER WINDOW OPERATION

Check power window operation.
Does power window up/down with power window main switch?

YES

>> GO TO 3.

>> Go to

PWC-100, "Diagnosis Procedure"

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

DLK-520

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

DOOR DOES NOT LOCK/UNLOCK WITH KEYFOB

Diagnosis Procedure

INFOID:0000000003443554

CHECK REMOTE KEYLESS ENTRY RECEIVER

Check remote keyless entry receiver.
Refer to

DLK-425, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK DOOR SWITCH

Check door switch.
Refer to

DLK-411, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK KEYFOB BATTERY

Check keyfob battery.
Refer to

DLK-432, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

PANIC ALARM FUNCTION DOES NOT OPERATE

DLK-521

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

PANIC ALARM FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000003443555

CHECK PANIC ALARM SET SETTING WITH CONSULT-III

Check “PANIC ALARM SET” setting in “WORK SUPPORT”
Refer to

DLK-405, "MULTI REMOTE ENT : CONSULT-III Function (BCM - MULTI REMOTE ENT)"

Is the inspection result normal?

YES

>> Check vehicle security system. Refer to

SEC-253, "System Description"

>> Set “PANIC ALARM SET” setting in “WORK SUPPORT”.

Revision: 2008 October

2009 Murano

DLK-522

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE WITH KEY CYLINDER

SWITCH

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE WITH KEY CYL-
INDER SWITCH

Diagnosis Procedure

INFOID:0000000003443556

CHECK “DOOR LOCK–UNLOCK SET” SETTING WITH CONSULT-III

Check “DOOR LOCK–UNLOCK SET” setting in “WORK SUPPORT”.
Refer to

DLK-400, "DOOR LOCK : CONSULT-III Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> Replace BCM. Refer to

BCS-96, "Exploded View"

>> Set “DOOR LOCK–UNLOCK SET” in “WORK SUPPORT”.

Revision: 2008 October

2009 Murano

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE WITH KEY FOB

DLK-523

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

SELECTIVE UNLOCK FUNCTION DOES NOT OPERATE WITH KEY FOB

Diagnosis Procedure

INFOID:0000000003443557

CHECK “DOOR LOCK–UNLOCK SET” SETTING WITH CONSULT-III

Check “DOOR LOCK–UNLOCK SET” setting in “WORK SUPPORT”.
Refer to

DLK-400, "DOOR LOCK : CONSULT-III Function (BCM - DOOR LOCK)"

Is the inspection result normal?

YES

>> Replace BCM. Refer to

BCS-96, "Exploded View"

>> Set “DOOR LOCK–UNLOCK SET” in “WORK SUPPORT”.

Revision: 2008 October

2009 Murano

DLK-524

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000003443558

CHECK “AUTO LOCK SET” SETTING WITH CONSULT-III

Check “AUTO LOCK SET” setting in “WORK SUPPORT”.
Refer to

DLK-405, "MULTI REMOTE ENT : CONSULT-III Function (BCM - MULTI REMOTE ENT)"

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “AUTO LOCK SET” in “WORK SUPPORT”.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

BACK DOOR DOES NOT OPENED

DLK-525

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

BACK DOOR DOES NOT OPENED

Diagnosis Procedure

INFOID:0000000003443559

CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.
Refer to

DLK-428, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK BACK DOOR OPENER ACTUATOR

Check back door opener actuator.
Refer to

DLK-421, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK VEHICLE SPEED SIGNAL CIRCUIT

Check vehicle speed signal “VEHICLE SPEED” in Data monitor.
Refer to

DLK-406, "TRUNK : CONSULT-III Function (BCM - TRUNK)"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

DLK-526

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

HAZARD AND HORN REMINDER DOES NOT OPERATE

HAZARD AND HORN REMINDER DOES NOT OPERATE

Description

INFOID:0000000003625963

NOTE:
• Before performing the diagnosis following procedure, check “Work Flow”. Refer to

DLK-14, "Work Flow"

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

CONDITIONS OF VEHICLE (OPERATION CONDITIONS)

• Ignition switch is in OFF or LOCK position.
• Intelligent Key is removed from key slot.

Diagnosis Procedure

INFOID:0000000003625964

CHECK “HAZARD LAMP SET” SETTING IN “WORK SUPPORT”

Check “HAZARD LAMP SET” setting in “WORK SUPPORT”.
Refer to

DLK-405, "MULTI REMOTE ENT : CONSULT-III Function (BCM - MULTI REMOTE ENT)"

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “HAZARD LAMP SET” setting in “WORK SUPPORT”.

CHECK “HORN CHIRP SET” SETTING IN “WORK SUPPORT”.

Check “HORN CHIRP SET” setting in “WORK SUPPORT”.
Refer to

DLK-405, "MULTI REMOTE ENT : CONSULT-III Function (BCM - MULTI REMOTE ENT)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “HORN CHIRP SET” setting in “WORK SUPPORT”.

CHECK HAZARD WARNING LAMP

Check hazard warning lamp.
Refer to

DLK-442, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CHECK HORN

Check horn.
Refer to

DLK-438, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

INTEGRATED HOMELINK TRANSMITTER DOES NOT OPERATE

DLK-527

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

INTEGRATED HOMELINK TRANSMITTER DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000003443562

CHECK INTEGRATED HOMELINK TRANSMITTER

Check integrated homelink transmitter.
Refer to

DLK-443, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to

GI-40, "Intermittent Incident"

>> GO TO 1.

Revision: 2008 October

2009 Murano

DLK-528

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000003731321

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to

DLK-532, "Diagnostic Worksheet"

. This information is necessary to duplicate

the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary depending up on the person. A noise that you may judge

as acceptable may be very irritating to the customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.

SBT842

Revision: 2008 October

2009 Murano

SQUEAK AND RATTLE TROUBLE DIAGNOSES

DLK-529

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the

vehicle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).

Narrow down the noise to a more specific area and identify the cause of the noise by:

• Removing the components in the area that you suspect the noise is coming from.

Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

• Tapping or pushing/pulling the component that you suspect is causing the noise.

Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.

• Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the

noise.

• Placing a piece of paper between components that you suspect are causing the noise.
• Looking for loose components and contact marks.

Refer to

DLK-530, "Inspection Procedure"

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-

thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.

CAUTION:

Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100

135 mm (3.94

5.31 in)/76884-71L01: 60

85 mm (2.36

3.35 in)/76884-

71L02:15

25 mm (0.59

0.98 in)

INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50

50 mm (1.97

1.97 in)/73982-

50Y00: 10 mm (0.39 in) thick, 50

50 mm (1.97

1.97 in)

INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30

50 mm (1.18

1.97in)

FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15

25 mm (0.59

0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll

The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE

Revision: 2008 October

2009 Murano

DLK-530

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.

CONFIRM THE REPAIR

Confirm that the cause of a noise is repaired by test driving the vehicle.Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.

Inspection Procedure

INFOID:0000000003731322

Refer to Table of Contents for specific component removal and installationinformation.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:

The cluster lid A and instrument panel

Acrylic lens and combination meter housing

Instrument panel to front pillar garnish

Instrument panel to windshield

Instrument panel mounting pins

Wiring harnesses behind the combination meter

A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.

CAUTION:

Do not use silicone spray to isolate a squeak or rattle. If you saturatethe area with silicone, you
will not be able to recheck the repair.

CENTER CONSOLE

Components to pay attention to include:

Shifter assembly cover to finisher

A/C control unit and cluster lid C

Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to thecenter console.

DOORS

Pay attention to the:

Finisher and inner panel making a slapping noise

Inside handle escutcheon to door finisher

Wiring harnesses tapping

Door striker out of alignment causing a popping noise on startsand stops

Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put intothe trunk by the owner.
In addition look for:
1.

Trunk lid dumpers out of adjustment

Trunk lid striker out of adjustment

The trunk lid torsion bars knocking together

A loose license plate or bracket

Revision: 2008 October

2009 Murano

SQUEAK AND RATTLE TROUBLE DIAGNOSES

DLK-531

< SYMPTOM DIAGNOSIS >

[WITHOUT INTELLIGENT KEY SYSTEM]

DLK

Most of these incidents can be repaired by adjusting, securing or insulatingthe item(s) or component(s) caus-
ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following:

Sunroof lid, rail, linkage or seals making a rattle or light knockingnoise

Sunvisor shaft shaking in the holder

Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicatingthe conditions can isolate most of these
incidents. Repairs usually consistof insulating with felt cloth tape.

SEATS

When isolating seat noise it's important to note the position the seatis in and the load placed on the seat when
the noise is present. These conditionsshould be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:

Headrest rods and holder

A squeak between the seat pad cushion and frame

The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspectedcomponents while duplicating the condi-
tions under which the noise occurs.Most of these incidents can be repaired by repositioning the component
orapplying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or onthe engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1.

Any component mounted to the engine wall

Components that pass through the engine wall

Engine wall mounts and connectors

Loose radiator mounting pins

Hood bumpers out of adjustment

Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

Revision: 2008 October

2009 Murano

Content .. 122 123 124 125 ..