Nissan Murano. Manual - part 421

AUTOMATIC BACK DOOR OPERATION DOES NOT OPERATE

DLK-295

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

C

D

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F

G

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A

B

DLK

N

O

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YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK AUTOMATIC BACK DOOR MOTOR

Check automatic back door motor.
Refer to 

DLK-158, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

NO

>> GO TO 1.

DLK-296

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

AUTOMATIC BACK DOOR WARNING DOES NOT OPERATE

AUTOMATIC BACK DOOR WARNING DOES NOT OPERATE

BUZZER

BUZZER : Diagnosis Procedure

INFOID:0000000009719197

1.

CHECK AUTOMATIC BACK DOOR WARNING BUZZER

Check automatic back door warning buzzer.
Refer to 

DLK-161, "Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CONFIRM THE OPERATION

Confirm the operation again.
Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

NO

>> GO TO 1.

HAZARD WARNING LAMP

HAZARD WARNING LAMP : Diagnosis Procedure

INFOID:0000000009719198

1.

CHECK HAZARD WARNING LAMP

Check hazard warning lamp.
Refer to exterior lighting system. Refer to 

EXL-162, "Symptom Table"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

NO

>> GO TO 1.

AUTOMATIC BACK DOOR FUNCTIONS DO NOT CANCEL

DLK-297

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

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DLK

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AUTOMATIC BACK DOOR FUNCTIONS DO NOT CANCEL

AUTOMATIC BACK DOOR MAIN SWITCH

AUTOMATIC BACK DOOR MAIN SWITCH : Diagnosis Procedure

INFOID:0000000009719199

1.

CHECK THE OPERATION

Check automatic back door main switch function.
NOTE:
When the main switch is OFF, the automatic back door operation is not available by back door opener switch
and automatic back door close switch.

Is the inspection result normal?

YES

>> Automatic back door system is normal.

NO

>> GO TO 2.

2.

CHECK AUTOMATIC BACK DOOR MAIN SWITCH

Check automatic back door main switch.
Refer to 

DLK-141, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CONFIRM THE OPERATION

Confirm the operation again.

Is the result normal?

YES

>> Check intermittent incident. Refer to 

GI-44, "Intermittent Incident"

.

NO

>> GO TO 1.

DLK-298

< SYMPTOM DIAGNOSIS >

[WITH INTELLIGENT KEY SYSTEM]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000009719200

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to 

DLK-302, "Diagnostic Worksheet"

. This information is necessary to duplicate

the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary depending up on the person. A noise that a technician

may judge as acceptable may be very irritating to the customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.

SBT842