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DAS-238 < BASIC INSPECTION > [CHASSIS CONTROL] DIAGNOSIS AND REPAIR WORK FLOW Is the symptom reproduced? YES >> GO TO 3. NO >> Inspection End. Diagnostic Work Sheet INFOID:0000000010416982 Description • In general, customers have their own criteria for a symptom. Therefore, it is important to understand the symptom and status well enough by interviewing the customer about the symptom carefully. To systemize all • In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected. INTERVIEW SHEET SAMPLE Interview sheet Customer MR/MS Registration Initial year Vehicle type VIN Storage date Engine, Trac- Mileage km ( Mile) Symptom Does not operate ( ) function Warning lamp for ( ) turns ON. Noise Vibration Other ( ) First occurrence Recently Other ( ) Frequency of occurrence Always Under a certain conditions of Sometimes ( time(s)/day) Climate con- Irrelevant Weather Fine Cloud Rain Snow Others ( ) Temperature Hot Warm Cool Cold Temperature [Approx. ° C ( ° F)] Relative humidity High Moderate Low Road conditions Urban area Suburb area Highway Mountainous road (uphill or downhill) Rough road Operating condition, etc. Irrelevant When traction motor starts During idling During driving During acceleration At constant speed driving During deceleration During cornering (right curve or left curve) When steering wheel is steered (to right or to left) Other conditions |