Nissan Qashqai J11. Manual - part 1797

WW-66

< SYMPTOM DIAGNOSIS >

WIPER AND WASHER SYSTEM SYMPTOMS

SYMPTOM DIAGNOSIS

WIPER AND WASHER SYSTEM SYMPTOMS

WITH LIGHT & RAIN SENSOR

WITH LIGHT & RAIN SENSOR : Symptom Table

INFOID:0000000010430987

NOTE:
Perform the self-diagnosis with CONSULT before the symptom diagnosis. Perform the trouble diagnosis if any
DTC is detected.

Symptom

Probable malfunction location

Inspection item

Front wiper does not 
operate

HI only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

• IPDM E/R
• Harness between IPDM E/R and front wiper 

motor

• Front wiper motor

Front wiper motor (HI) circuit
Refer to 

WW-49, "Compo-

nent Function Check"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R DATA MONITOR
“FR WIP REQ”

LO only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

• IPDM E/R
• Harness between IPDM E/R and front wiper 

motor

• Front wiper motor

Front wiper motor (LO) circuit
Refer to 

WW-47, "Compo-

nent Function Check"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R DATA MONITOR
“FR WIP REQ”

AUTO only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

• Light & rain sensor
• Harness between light & rain sensor and BCM
• BCM

Light & rain sensor
Refer to 

WW-54, "Compo-

nent Function Check"

.

HI, LO and AUTO

SYMPTOM DIAGNOSIS
“FRONT WIPER DOES NOT OPERATE”
Refer to 

WW-73, "Diagnosis Procedure"

.

WIPER AND WASHER SYSTEM SYMPTOMS

WW-67

< SYMPTOM DIAGNOSIS >

C

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P

Front wiper does not 
stop

HI only

• Combination switch
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R DATA MONITOR
“FR WIP REQ”

IPDM E/R

—

LO only

• Combination switch
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R DATA MONITOR
“FR WIP REQ”

IPDM E/R

—

AUTO only

• Combination switch
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

• Light & rain sensor
• Harness between light & rain sensor and BCM
• BCM

Light & rain sensor
Refer to 

WW-54, "Compo-

nent Function Check"

.

Front wiper does not 
operate normally

Sensitivity adjustment 
cannot be performed.

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

BCM

—

Auto wiping operation 
does not operate

Check that the wiper setting is auto wiping operation
Refer to 

WW-23, "WIPER : CONSULT Function - WIPER"

.

Wiper is not linked to 
the washer operation.

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

BCM

—

Does not return to stop 
position. [Repeatedly 
operates for 10 sec-
onds and then stops 
for 20 seconds. (Fail-
safe)]

• IPDM E/R
• Harness between IPDM E/R and front wiper 

motor

• Front wiper motor

Front wiper stop position sig-
nal circuit
Refer to 

WW-51, "Compo-

nent Function Check"

.

Rear wiper does not 
operate

ON only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

INT only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

ON and INT

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

• BCM
• Harness between rear wiper motor and BCM
• Harness between rear wiper motor and ground
• Rear wiper motor

Rear wiper motor circuit
Refer to 

WW-58, "Diagnosis 

Procedure"

.

Rear wiper does not 
stop

ON only

• Combination switch
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

INT only

• Combination switch
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

Symptom

Probable malfunction location

Inspection item

WW-68

< SYMPTOM DIAGNOSIS >

WIPER AND WASHER SYSTEM SYMPTOMS

WITHOUT LIGHT & RAIN SENSOR

WITHOUT LIGHT & RAIN SENSOR : Symptom Table

INFOID:0000000010430988

NOTE:
Perform the self-diagnosis with CONSULT before the symptom diagnosis. Perform the trouble diagnosis if any
DTC is detected.

Rear wiper does not 
operate normally

Wiper is not linked to 
the washer operation

• Combination switch
• Harness between rear wiper motor and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

BCM

—

Rear wiper does not 
return to the stop posi-
tion. [Stops after a five-
second operation. 
(Fail-safe)]

• BCM
• Harness between rear wiper motor and BCM
• Rear wiper motor

Rear wiper stop position sig-
nal circuit
Refer to 

WW-59, "Compo-

nent Function Check"

.

Rear wiper does not 
operate even when 
shift position is “R”.

Reverse switch signal (CAN communication)
• BCM
• IPDM E/R

BCM DATA MONITOR
“REVERSE SIGNAL - IPDM”

Headlamp washer 
does not operate.

Headlamp washer 
does not operate when 
headlamps are turned 
ON.

• Harness between headlamp washer switch and 

BCM

• Harness between headlamp washer switch and 

ground

• Headlamp washer switch
• BCM

Headlamp washer switch
Refer to 

WW-61, "Compo-

nent Function Check"

.

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch
Refer to 

BCS-130, "Symp-

tom Table"

.

• Fusible link
• Harness between fusible link and headlamp 

washer relay

• Headlamp washer relay
• Harness between headlamp washer relay and 

IPDM E/R

• IPDM E/R
• Harness between headlamp washer relay and 

headlamp washer pump

• Harness between headlamp washer pump and 

ground

• Headlamp washer pump

Headlamp washer circuit
Refer to 

WW-63, "Compo-

nent Function Check"

.

BCM

—

Symptom

Probable malfunction location

Inspection item

WIPER AND WASHER SYSTEM SYMPTOMS

WW-69

< SYMPTOM DIAGNOSIS >

C

D

E

F

G

H

I

J

K

M

A

B

WW

N

O

P

Symptom

Probable malfunction location

Inspection item

Front wiper does not 
operate

HI only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

• IPDM E/R
• Harness between IPDM E/R and front wiper 

motor

• Front wiper motor

Front wiper motor (HI) circuit
Refer to 

WW-49, "Compo-

nent Function Check"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R
Data monitor “FR WIP REQ”

LO and INT

• IPDM E/R
• Harness between IPDM E/R and front wiper 

motor

• Front wiper motor

Front wiper motor (LO) circuit
Refer to 

WW-47, "Compo-

nent Function Check"

.

LO only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R
Data monitor “FR WIP REQ”

INT only

• Combination switch
• Harness between combination switch and BCM
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R
Data monitor “FR WIP REQ”

HI, LO and INT

SYMPTOM DIAGNOSIS
Refer to 

WW-73, "Diagnosis Procedure"

.

Front wiper does not 
stop

HI only

• Combination switch
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R
Data monitor “FR WIP REQ”

IPDM E/R

—

LO only

• Combination switch
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R
Data monitor “FR WIP REQ”

IPDM E/R

—

INT only

• Combination switch
• BCM

Combination switch 
Refer to 

BCS-130, "Symp-

tom Table"

.

Front wiper request signal
• BCM
• IPDM E/R

IPDM E/R
Data monitor “FR WIP REQ”