Content .. 4 5 6 7 ..

Juke F15 (2012 year). Service Repair Manual - part 6

NAVIGATION SYSTEM

AV-77

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

SYMPTOM DIAGNOSIS

NAVIGATION SYSTEM

Symptom Table

INFOID:0000000006414428

RELATED TO NAVIGATION

NOTE:
Combined part of AV switch and NAVI control unit.

RELATED TO HANDS-FREE PHONE

• Check that the cellular phone is the corresponding type (Bluetooth

™

enabled) and Bluetooth

™

turns ON.

Symptoms

Check items

Probable malfunction location / Action

to take

Display does not turn ON.

All switches cannot be operated.

NAVI control unit power supply and
ground circuit.
Refer to

AV-66, "NAVI CONTROL UNIT

: Diagnosis Procedure"

All switches can be operated.

NAVI control unit

All switches cannot be operat-
ed.

Display does not turn ON.

NAVI control unit power supply and
ground circuit.
Refer to

AV-66, "NAVI CONTROL UNIT

: Diagnosis Procedure"

Display turn ON.

NAVI control unit

Only specified switch cannot be
operated.

–

NAVI control unit

Map screen is not displayed.
(RGB image other than map is
normal.)

• Check that the map

SD-card is in the
SD-card slot.

• Check “SD Card Ac-

cess” in “SERVICE
SYSTEM SELF
TEST”, “SERVICE
MENU”.

“OK” is displayed for “SD
Card Access”.

Map SD-card

“OK” is not displayed for “SD
Card Access”.

• NAVI control unit
• Map SD-card

Voice guidance is not heard.

Audio sound is normal.

NAVI control unit

Display does not dim.

Check “Illumination
Signal” in “SERVICE
SYSTEM STATUS”,
“SERVICE MENU”.

“Illumination Signal” reaches
100% when the lighting
switch is ON.

NAVI control unit

“Illumination Signal” does
not reach 100% when the
lighting switch is ON.

Illumination signal circuit

Vehicle icon does not move.

Check “Speed Signal”
in “SERVICE SYS-
TEM STATUS”, “SER-
VICE MENU”.

A value of “Speed Signal”
changes according to vehi-
cle speeds.

NAVI control unit

A value of “Speed Signal”
does not change according
to vehicle speeds.

Vehicle speed signal circuit

Map matching is not complete
GPS icon is not displayed

Check “GPS Antenna”
in “SERVICE SYS-
TEM SELF TEST”,
“SERVICE MENU”.

“Connected” is displayed for
“GPS Antenna”.

NAVI control unit

“Connected” is not displayed
for “GPS Antenna”.

GPS antenna

Traffic information (RDS-TMC)
is not received.

Radio broadcasts are received.

NAVI control unit

Radio broadcasts are not received.

• Radio antenna
• Antenna feeder

AV-78

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

NAVIGATION SYSTEM

• Malfunction may occur due to the version change of the phone type, etc. even though it is the corresponding

type. The cell phone must support at least hands-free profile V1.0 and object push V1.0. Refer to cell phone
instruction manual.

• When customers contact concerning Bluetooth

™

compatible cell phone malfunction for the first time, always

suggest customers to update cellular phone software if possible.

• Check that customer cellular phone is compatible on the published list. The dealer should contact its RBU/

NSC for the list.

• Take note of any exceptions that the list may detail, i.e. no ringing tone or no phonebook transfer etc. If the

customer phone is not listed then its full function cannot be guaranteed. NISSAN should not replace the
NAVI control unit if the cell phone does not appear on the list or the cell phone is operating as described on
the list e.g. no ringing tone, no phonebook transfer etc.

• Take note of any exceptions to other phones made by the same manufacturer as the customers. Any excep-

tions on one model by a specific manufacturer may be common to all models made by that manufacturer.

Simple Check for Bluetooth

™

Communication

If cellular phone and NAVI control unit cannot be connected with Bluetooth

™

communication, following proce-

dure allows the technician to judge which device has malfunction.

Turn on a cellular phone, not connecting Bluetooth

™

communication.

Start CONSULT-III, then start Windows

Set CONSULT-III near a cellular phone.

When operated Bluetooth

™

registration by cellular phone, check

if CONSULT-III

would be displayed on the device name.

(If other Bluetooth

™

device is located near cellular phone, a

name of the device would be displayed also.)
NOTE:
*:Displayed device name is “NISSAN-

”.

• If no device name is displayed, cellular phone is malfunction.

Repair the cellular phone first, then perform diagnosis.

• If CONSULT-III is displayed on device name, cellular phone is nor-

mal

. Perform diagnosis as per the following table.

: There is no 100% guarantee that cellular phone operates all

functions on NAVI control unit. Different phone manufacturers implement Bluetooth

™

in different ways.

Phones on Supported Phone List are tested and any minor exceptions are listed.

Trouble Diagnosis Chart by Symptom

RELATED TO AUDIO

JPNIA0441GB

Symptoms

Check items

Possible malfunction location / Action to take

Does not recognize cellular
phone connection.

Repeat the registration of cellular phone.

NAVI control unit malfunction. Replace NAVI control unit.
Refer to

AV-66, "NAVI CONTROL UNIT : Diagnosis Pro-

cedure"

Hands-free phone cannot be
activated.

• Hands-free phone operation can be

made, but the communication cannot
be established.

• Hands-free phone operation can be

performed, however, voice between
each other cannot be heard during the
conversation.

Originating sound is not heard
by the other party with hands-
free phone communication.

Sound operation is work.

Sound operation does not work.

Microphone signal circuit malfunction.
Refer to

AV-67, "Diagnosis Procedure"

The other party's voice cannot
be heard by hands-free phone.

—

TEL voice sound signal circuits malfunction.

NAVIGATION SYSTEM

AV-79

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

RELATED TO USB

NOTE:
Check that there is no malfunction of USB equipment main body before performing a diagnosis.

iPod

is a trademark of Apple inc., registered in the U.S. and other countries.

RELATED TO AUXILIARY INPUT

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

RELATED TO STEERING SWITCH

RELATED TO CAMERA

Symptoms

Check items

Probable malfunction location / Action

to take

Audio sound is not heard.

No sound from all speakers.

NAVI control unit power supply and
ground circuit.
Refer to

AV-66, "NAVI CONTROL UNIT

: Diagnosis Procedure"

Sound is heard only from specific places.

Sound signal circuit of suspect system.

AM/FM radio is not received.

• Other audio sounds

are normal.

• Check “Radio An-

tenna” in “SERVICE
SYSTEM SELF
TEST”, “SERVICE
MENU”.

“OK” is displayed for “Radio
Antenna”.

NAVI control unit

“OK” is not displayed for
“Radio Antenna”.

• Antenna amp. ON signal circuit.
• Antenna base
• Antenna feeder

Speed sensitive volume system
does not work.

Check “Speed Signal”
in “SERVICE SYS-
TEM STATUS”, “SER-
VICE MENU”.

A value of “Speed Signal”
changes according to vehi-
cle speeds.

NAVI control unit

A value of “Speed Signal”
does not change according
to vehicle speeds.

Vehicle speed signal circuit

Symptoms

Check items

Probable malfunction location / Action

to take

iPod

or USB memory can not

be recognized.

With iPod or USB
memory Connected,
check “USB Device” in
“SERVICE STATUS”,
“SERVICE MENU”.

iPod or USB memory name
is displayed for “USB De-
vice”.

• USB and AUX harness
• USB connector and AUX jack
• NAVI control unit

“Removed” is displayed for
“USB Device”.

• USB and AUX harness
• USB connector and AUX jack

Symptoms

Check items

Probable malfunction location

No voice sound is heard when
AUX mode is selected.

Voice sound is heard when other modes
are selected.

• USB and AUX harness
• USB connector and AUX jack

Symptoms

Possible malfunction location / Action to take

All steering switches are not operated.

Steering switch signal ground circuit. Refer to

AV-75, "Diagnosis Pro-

cedure"

Only specified switch cannot be operated.

Steering switch

“

”, “SEEK UP”, “SEEK DOWN” and “SOURCE” switches

are not operated.

Steering switch signal A circuit.
Refer to

AV-71, "Diagnosis Procedure"

“

”, “VOL UP” and “VOL DOWN” switches are not operated.

Steering switch signal B circuit.
Refer to

AV-73, "Diagnosis Procedure"

The steering switch operates improperly.
(The above phenomena excluded.)

• EQ1  circuit
• EQ2  circuit
• EQ3  circuit

AV-80

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

NAVIGATION SYSTEM

Symptoms

Check items

Probable malfunction location / Action

to take

Camera image is not shown.

The guide line display is normal.

• Rear view camera image signal cir-

cuit

• Rear view camera power supply and

ground circuits

Refer to

AV-69, "Diagnosis Procedure"

The screen is not switched to
camera image.

Check “Direction Sig-
nal” in “SERVICE
SYSTEM STATUS”,
“SERVICE MENU”.

“Reverse” is displayed for
“Direction Signal” when the
shift lever is in R.

NAVI control unit

“Reverse” is not displayed
for “Direction Signal” when
the shift lever is in R.

Reverse signal circuit

The guide line display is mal-
functioning.

—

EQ4 circuit

NORMAL OPERATING CONDITION

AV-81

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

Description

INFOID:0000000006414429

NOTE:
For Navigation system operation information, refer to Navigation system Owner's Manual.

BASIC OPERATIONS

NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.

RELATED TO AUDIO

• The majority of the audio malfunctions are the result of outside causes (bad CD/cassette, electromagnetic

interference, etc.). Check the symptoms below to diagnose the malfunction.

• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.

Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and oper-
ation of each piece of electrical equipment, and then determine the cause.

NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor-

rectly mastered by the customer on a computer.

• Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the “red book” Compact

Disc Standard and may not play.

Symptom

Possible cause

Possible solution

No image is displayed.

The brightness is at the lowest setting.

Adjust the brightness of the display.

The display is turned off.

Press “

-” to turn on the display.

No voice guidance is available or
the volume is too high or too low.

The volume is not set correctly, or it is turned off.

Adjust the voice guidance volume level.

No map is displayed on the screen.

The map SD-card is not inserted.

Insert the map SD-card correctly.

A screen other than map screen is displayed.

Press “MAP”.

The screen is too dim. The move-
ment is slow.

The temperature in the interior of the vehicle is low.

Wait until the interior of the vehicle has
warmed up.

Some pixels in the display are dark-
er or brighter than others.

This condition is an inherent characteristic of liquid
crystal displays.

This is not a malfunction.

Some menu items cannot be se-
lected.

Some menu items become unavailable while the ve-
hicle is driven.

Park the vehicle in a safe location, and
then operate the navigation system.

Symptom

Cause and Counter measure

Cannot play

Check if the CD was inserted correctly.

Check if the CD is scratched or dirty.

Check if there is condensation inside the player, and if there is, wait until the condensation is gone
(about 1 hour) before using the player.

If there is a temperature increase error, the player will play correctly after it returns to the normal
temperature.

If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music
CD files (CD-DA data) will be played.

Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played. In addition,
the character codes and number of characters for folder names and file names should be in com-
pliance with the specifications.

Check if the disc or the file is generated in an irregular format, This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.

Check if the finalization process, such as session close and disc close, is done for the CD.

Check if the CD is protected by copyright.

AV-82

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.

NOTE:

• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

MAP SD-CARD

RELATED TO ROUTE CALCULATION AND VISUAL GUIDANCE

Poor sound quality

Check if the CD is scratched or dirty.

It takes a relatively long time before
the music starts playing.

If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some
time may be required before the music starts playing.

Music cuts off or skips

The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width might not match the specifications. Try using the slowest writing speed.

Skipping with high bit rate files

Skipping may occur with large quantities if data such as for high bit rate data.

Move immediately to the next song
when playing

When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3” or “.wma”, or
when play is prohibited by copyright protection, the player will skip to the next song.

The songs do not play back in the
desired order.

The playback order is the order in which the files were written by the software, so the files might
not play in the desired order.

Symptom

Cause and Counter measure

Symptom

Possible cause

Possible solution

The message “Error” ap-
pears.

The SD-card is not recognized by the system.

Check the map SD-card data. Files can be lost.

If you see any damage, replace the map SD-
card.

Symptom

Possible cause

Possible solution

Route information is not dis-
played.

Route calculation has not yet been performed.

Set the destination and perform route
calculation.

You are not driving on the suggested route.

Drive on the suggested route.

Route guidance is cancelled.

Turn on the route guidance.

The auto reroute calculation (or
detour calculation) suggests
the same route as the one pre-
viously suggested.

Route calculations took priority conditions into consider-
ation, but the same route was calculated.

This is not a malfunction.

The suggested route is not dis-
played.

Roads near the destination cannot be calculated.

Reset the destination to a main or or-
dinary road, and recalculate the route.

The starting point and destination are too close.

Set a more distant destination.

The starting point and destination are too far away.

Divide your trip by selecting one or two
intermediate destinations, and per-
form a global route calculation based
on multiple route calculations.

An indirect route is suggested.

If there are restrictions (such as one-way streets) on roads
close to the starting point or destination, the system may
suggest an indirect route.

Adjust the location of the starting point
or destination.

The system may suggest an indirect route because route
calculation does not take into consideration some areas
such as narrow streets.

Reset the destination to a main or or-
dinary road, and recalculate the route.

NORMAL OPERATING CONDITION

AV-83

< SYMPTOM DIAGNOSIS >

[AUDIO WITH NAVIGATION]

RELATED TO VEHICLE ICON

RELATED TO VOICE GUIDANCE

The landmark information does
not correspond to the actual in-
formation.

This may be caused by insufficient or incorrect data on the
map SD-card.

Updated information will be included
in the next version of the map SD-
card.

The suggested route does not
exactly connect to the starting
point, waypoints, or destina-
tion.

There is no data for route calculation closes to these loca-
tions.

Set the starting point, waypoints and
destination on a main road, and per-
form route calculation.

Symptom

Possible cause

Possible solution

Symptom

Possible cause

Possible solution

Names of roads and locations differ
between 2D and 3D view.

This is because the quantity of the displayed in-
formation is reduced so that the screen does
not become difficult to read. There is also a
chance that the names of roads or locations
may be displayed several times, and that the
names appearing on the screen may be differ-
ent because of a processing procedure.

This is not a malfunction.

The vehicle icon is not displayed in
the correct position.

The vehicle was transported after the ignition
switch was pressed off, for example, by a ferry
or car transporter.

Drive the vehicle for a while on a road where
GPS signals can be received.

The position and direction of the vehicle icon
may be incorrect depending on the driving en-
vironments and the levels of positioning accu-
racy of the navigation system.

This is not a malfunction. Drive the vehicle for
a while to automatically correct the position
and direction of the vehicle icon.

When the vehicle is travelling on a
new road, the vehicle icon is located
on another nearby road.

The system automatically places the vehicle
icon on the nearest available road, because the
new road is not stored in the map data.

Updated road information will be included in
the next version of the map SD-card.

The screen does not switch to the
night screen even after turning on
the headlights.

The daytime screen was set the last time the
headlights were turned on.

Set the screen to the night screen mode using
<Day/Night> when you turn on the headlights.

The map does not scroll even when
the vehicle is moving.

The current location map screen is not dis-
played.

Press “MAP”.

The vehicle icon is not displayed.

The current location map screen is not dis-
played.

Press “MAP”.

The location of the vehicle icon is
misaligned from the actual position.

When using tire chains or replacing the tires,
speed calculations based on the speed sensor
may be incorrect.

Drive the vehicle for a while [at approximately
30 km/h (19 MPH) for about 30 minutes] to
automatically correct the vehicle icon posi-
tion.

The map data has an error or is incomplete (the
vehicle icon position is always misaligned in the
same area).

Updated road information will be included in
the next version of the map SD-card.

Symptom

Possible cause

Possible solution

Voice guidance is not available

In some cases, voice guidance is not available even
when the vehicle should make a turn.

This is not a malfunction.

The vehicle has deviated from the suggested route.

Go back to the suggested route or request
route calculation again

Voice guide is set to off.

Turn voice guidance ON.

Route guidance is set to off.

Route guidance is set to OFF.

The guidance contact does not
correspond to the actual condi-
tion.

The contact of voice guidance may vary, depending on
the types of intersections at which turn are made.

Follow all traffic rules and regulations.

AV-84

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

NAVI CONTROL UNIT

REMOVAL AND INSTALLATION

NAVI CONTROL UNIT

Removal and Installation

INFOID:0000000006414430

REMOVAL

Remove cluster lid C. Refer to

IP-12, "Exploded View"

Remove NAVI control unit screws.

Disconnect NAVI control unit connectors to remove NAVI control unit and brackets as a single unit.

Remove brackets screws to remove NAVI control unit.

INSTALLATION

Install in the reverse order of removal.

Enter the anti-theft code. Refer to

AV-65, "Work Procedure"

FRONT DOOR SPEAKER

AV-85

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

FRONT DOOR SPEAKER

Removal and Installation

INFOID:0000000006414431

REMOVAL

Remove front door finisher. Refer to

INT-13, "Exploded View"

Remove front door speaker screws, then disconnect front door speaker connector and remove front door
speaker.

INSTALLATION

Install in the reverse order of removal.

AV-86

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

TWEETER

TWEETER

Removal and Installation

INFOID:0000000006414432

REMOVAL

Remove front pillar garnish. Refer to

INT-18, "Exploded View"

Remove tweeter clip, then disconnect tweeter connector and remove tweeter.

INSTALLATION

Install in the reverse order of removal.

REAR DOOR SPEAKER

AV-87

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

REAR DOOR SPEAKER

Removal and Installation

INFOID:0000000006414433

REMOVAL

Remove rear door finisher. Refer to

INT-16, "Exploded View"

Remove rear door speaker screws, then disconnect rear door speaker connector and remove rear door
speaker.

INSTALLATION

Install in the reverse order of removal.

AV-88

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

ANTENNA BASE

ANTENNA BASE

Exploded View

INFOID:0000000006414434

Removal and Installation

INFOID:0000000006414435

REMOVAL

Remove headlining. Refer to

INT-26, "Exploded View"

Disconnect antenna feeder connector.

Remove nut to remove antenna base.

INSTALLATION

Install in the reverse order of removal.

CAUTION:

If the antenna base mounting nut is tightened looser than the specified torque, then this will lower the
sensitivity of the antenna. On the other hand, if the nut is tightened tighter than the specified torque,
then this will deform the roof panel.

JSNIA3161GB

Antenna rod

Antenna base

: N·m (kg-m, in-lb)

GPS ANTENNA

AV-89

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

GPS ANTENNA

Feeder Layout

INFOID:0000000006414436

Removal and Installation

INFOID:0000000006414437

REMOVAL

Remove instrument panel. Refer to

IP-12, "Exploded View"

Remove antenna feeder clip, then remove GPS antenna screw and remove GPS antenna.

INSTALLATION

Install in the reverse order of removal.

JSNIA3357GB

AV-90

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

MICROPHONE

MICROPHONE

Removal and Installation

INFOID:0000000006414438

REMOVAL

Remove headlining. Refer to

INT-26, "Exploded View"

Remove microphone connector and pawl to remove microphone.

INSTALLATION

Install in the reverse order of removal.

STEERING SWITCH

AV-91

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

STEERING SWITCH

Exploded View

INFOID:0000000006578266

Refer to

SR-13, "Exploded View"

Removal and Installation

INFOID:0000000006578267

REMOVAL

Refer to

SR-13, "Removal and Installation"

INSTALLATION

Install in the reverse order of removal.

AV-92

< REMOVAL AND INSTALLATION >

[AUDIO WITH NAVIGATION]

REAR VIEW CAMERA

REAR VIEW CAMERA

Removal and Installation

INFOID:0000000006414440

REMOVAL

Remove back door lower finisher. Refer to

INT-34, "Exploded View"

Remove rear view camera screws to remove rear view camera.

INSTALLATION

Install in the reverse order of removal.

Content .. 4 5 6 7 ..