Mitsubishi Outlander GS45X. Manual - part 156

HANDS FREE MODULE

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CHASSIS ELECTRICAL

54A-621

STEP 9. Retest the system
Check whether the illumination of the steering wheel voice con-
trol switch comes on normally.
Q: Doe the illumination of the steering wheel voice control 

switch comes on normally?
YES : The trouble can be an intermittent malfunction (Refer 

to GROUP 00, How to use 
Troubleshooting/inspection Service Points, How to 
Cope with Intermittent Malfunction 

P.00-15

).

NO :  Replace the steering wheel voice control switch.

Inspection Procedure 8: Voice guide "Unable to obtain vehicle speed. Please try again or contact your 
dealer for service" is sent from the speaker. <Vehicles with radio and CD player>

CAUTION

Before replacing the hands free module, ensure that the power supply circuit, the ground circuit and 
the communication circuit are normal.

.

TECHNICAL DESCRIPTION (COMMENT)

If the voice guide "Unable to obtain vehicle speed. 
Please try again or contact your dealer for service" is 
sent from the speaker, the vehicle speed signal of 
hands free module has a problem. At this time, the 
hands free module, and the vehicle speed signal of 
radio and CD player may have a problem.

.

TROUBLESHOOTING HINTS

• The hands free module may be defective.

• The radio and CD player may be defective.

• Damaged harness wires and connectors

DIAGNOSIS

Required Special Tools:

• MB991958: Scan Tool (M.U.T.-III Sub Assembly)

• MB991824: Vehicles Communication Interface (V.C.I.)

• MB991827: M.U.T.-III USB Cable

• MB991910: M.U.T.-III Main Harness A (Vehicles with 

CAN communication system)

STEP 1. Check the combination meter.
Check whether the speed meter works normally. (Refer to 

P.54A-105

.)

Q: Is the check result normal?

YES : Go to Step 2.
NO :  Diagnose the combination meter (Refer to 

Combination meter 

− Troubleshooting 

P.54A-69

).

HANDS FREE MODULE

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CHASSIS ELECTRICAL

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STEP 2. Using scan tool MB991958, diagnose the CAN bus 
line. 

CAUTION

To prevent damage to scan tool MB991958, always turn the 
ignition switch to the "LOCK" (OFF) position before con-
necting or disconnecting scan tool MB991958.
(1) Connect scan tool MB991958. Refer to "How to connect the 

Scan Tool (M.U.T.-III) 

P.54A-583

."

(2) Turn the ignition switch to the "ON" position.
(3) Diagnose the CAN bus line.
(4) Turn the ignition switch to the "LOCK" (OFF) position.
Q: Is the CAN bus line found to be normal?

YES : Go to Step 3.
NO :  Repair the CAN bus line (Refer to GROUP 54C, 

Diagnosis 

P.54C-17

).

STEP 3. Using scan tool MB991958, read the radio and CD 
player diagnostic trouble code.
Check if DTC is set to the radio and CD player.
Q: Is the DTC set?

YES : Troubleshoot the radio and CD player (Refer to 

P.54A-333

).

NO :  Go to Step 4.

STEP 4. Check the diagnosis mode
Check if the hands free module can be switched to the diagno-
sis mode. (Refer to 

P.54A-584

.)

Q: Is the check result normal?

YES : Go to Step 5.
NO :  Perform Inspection Procedure 5: "DIAGNOSIS MODE 

cannot be made an entry."(Refer to 

P.54A-614

.)

STEP 5. Replace the hands free module temporarily, and 
check the trouble symptom.
Q: Is the check result normal?

YES : Replace the hands free module.
NO :  Replace the radio and CD player.

ZC501967

AC404789

AC702802

MB991824

MB991827

MB991910

Data link

connector

AB

HANDS FREE MODULE

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CHASSIS ELECTRICAL

54A-623

Inspection Procedure 8:Voice guide "Unable to obtain vehicle speed. Please try again or contact your 
dealer for service" is sent from the speaker. <Vehicles with MMCS>

CAUTION

Before replacing the hands free module, ensure that the power supply circuit, the ground circuit and 
the communication circuit are normal.

.

TECHNICAL DESCRIPTION (COMMENT)

If the voice guide "Unable to obtain vehicle speed. 
Please try again or contact your dealer for service" is 
sent from the speaker, the vehicle speed signal of 
hands free module has a problem. At this time, the 
hands free module, and the vehicle speed signal of 
multivision display may have a problem.

.

PROBABLE CAUSES

• The hands free module may be defective.

• The multivision display may be defective.

• Damaged harness wires and connectors

DIAGNOSIS

Required Special Tools:

• MB991958: Scan Tool (M.U.T.-III Sub Assembly)

• MB991824: Vehicles Communication Interface (V.C.I.)

• MB991827: M.U.T.-III USB Cable

• MB991910: M.U.T.-III Main Harness A (Vehicles with 

CAN communication system)

STEP 1. Check the combination meter.
Check whether the speed meter works normally. (Refer to 

P.54A-105

.)

Q: Is the check result normal?

YES : Go to Step 2.
NO :  Diagnose the combination meter (Refer to 

Combination meter 

− Troubleshooting 

P.54A-69

).

STEP 2. Check the multivision operation
check if the own vehicle mark is dislocated while driving.
Q: Is the check result normal?

YES : Go to Step 3.
NO :  Diagnose the MMCS (Refer to 

P.54A-486

.)

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CHASSIS ELECTRICAL

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STEP 3. Using scan tool MB991958, read the CAN box unit 
diagnostic trouble code.

CAUTION

To prevent damage to scan tool MB991958, always turn the 
ignition switch to the "LOCK" (OFF) position before con-
necting or disconnecting scan tool MB991958.
(1) Connect scan tool MB991958. Refer to "How to connect the 

Scan Tool (M.U.T.-III) 

P.54A-583

."

(2) Turn the ignition switch to the "ON" position.
(3) Check if DTC is set.
(4) Turn the ignition switch to the "LOCK" (OFF) position.
Q: Is the DTC set?

YES : Troubleshoot the MMCS (Refer to Diagnostic Trouble 

Code Chart 

P.54A-460

).

NO :  Go to Step 4.

STEP 4. Check the diagnosis mode
Check if the hands free module can be switched to the diagno-
sis mode.(Refer to 

P.54A-586

.)

Q: Is the check result normal?

YES : Go to Step 5.
NO :  Perform Inspection Procedure 6: "DIAGNOSIS MODE 

cannot be made an entry. Mobile Phone item is not 
displayed on the INFOR screen of MMCS." (Refer to 

P.54A-616

.)

STEP 5. Replace the hands free module temporarily, and 
check the trouble symptom.
Q: Is the check result normal?

YES : Replace the hands free module.
NO :  Replace the multivision display.

ZC501967

AC404789

AC702802

MB991824

MB991827

MB991910

Data link

connector

AB