Mazda MX-5 (2018 year). Instruction

Emergency calls

A call can be made to the emergency
phone number (911: U.S.A./Canada, 066:
Mexico) using the voice input command.
It may not function properly in some areas
in Mexico.
1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Emergency”
3. - U.S.A./Canada vehicles - Prompt:

“Dialing “911”, is this correct?”
- Mexico vehicles - Prompt: “Dialing
“066”, is this correct?”

4. Say: [Beep] “Yes”
5. Prompt: “Dialing”

▼ Receiving an Incoming Call

1. Prompt: “Incoming call, press the

pick-up button to answer”

2. To accept the call, press the pick-up

button.
To reject the call, press the hang-up
button.

▼ Hanging Up a Call

Press the hang-up button during the call. A
beep sound will confirm that call is ended.

▼ Mute

The microphone can be muted during a
call.
1. Press the talk button with a short press.
2. Say: [Beep] “Mute”
3. Prompt:“Microphone muted”

Canceling mute

1. Press the talk button with a short press.
2. Say: [Beep] “Mute off”
3. Prompt:“Microphone unmuted”

▼ Transferring a Call from

Hands-Free to a Device (Mobile
Phone)

Communication between the hands-free
unit and a device (Mobile phone) is
canceled, and the line can be switched to a
standard call using a device (Mobile
phone).
1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt:“Transferred call to phone”

▼ Transferring a Call from a Device

(Mobile Phone) to Hands-Free

Communication between devices (Mobile
phone) can be switched to Bluetooth

Hands-Free.
1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt:“Transferred call to Hands

Free system”

▼ Call interrupt

A call can be interrupted to receive an
incoming call from a third party.
Switch to a new incoming call using the
following methods.

(Method 1)

1. Press the pick-up button.
2. Prompt: “Swapping calls.”

(Method 2)

1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

NOTE



To refuse an incoming call, press the
hang-up button.

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

After receiving a new incoming call, the
previous call is placed on hold.

Switching calls

Switching back to the previous call can
also be done.

Method 1

1. Press the pick-up button.
2. Prompt: “Swapping calls.”

Method 2

1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

Three-way call function

1. Press the talk button with a short press.
2. Say: [Beep] “Join calls”
3. Prompt: “Joining calls”

Making a call using a telephone number

1. Press the talk button with a short press.
2. Say: [Beep] “Dial”
3. Prompt: “Number, please”
4. Say: [Beep] “XXXXXXXXXXX

(Telephone number)”

5. Prompt: “XXXXXXXXXXX.

(Telephone number) After the beep,
continue to add numbers, or say
Go-Back to re-enter the last entered
numbers, or press the Pick-Up button
to execute dialing.”

6. (Dialing)

Press the pick-up button or say “Dial”,
then go to Step 7.
(Adding/inputting telephone
number)
Say, “XXXX” (desired telephone
number), then go to Step 5.

(Telephone number correction)
Say, “Go Back”. The prompt replies,
“Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.

7. Prompt: “Dialing”

Making calls using the phonebook

1. Press the talk button with a short press.
2. Say: [Beep] “Call”
3. Prompt: “Name please.”
4. Say: [Beep] “XXXXX... (Ex. “John's

phone”)” (Say a voice tag registered in
the phonebook.)

5. Prompt: “Calling XXXXX... (Ex.

“John's phone”) XXXX (Ex. “at
home”). Is this correct?” (Voice tag
and phone number location registered
in phonebook).

6. Say: [Beep] “Yes”
7. Prompt: “Dialing”

Redialing function

1. Press the talk button with a short press.
2. Say: [Beep] “Redial”
3. Prompt: “Dialing”

Ending the current call

Press the hang-up button during the call.

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▼ DTMF (Dual Tone Multi-Frequency

Signal) Transmission

This function is used when transmitting
DTMF via the user's voice. The receiver of
a DTMF transmission is generally a home
telephone answering machine or a
company's automated guidance call center
(When you send tone signals back
according to the voice guidance
recording).
1. Press the talk button with a short press.
2. Say: [Beep] “XXXX... send” (Say

DTMF code)

3. Prompt:“Sending XXXX... (DTMF

code)”

Voice Recognition

In this section, the basic operation of the
voice recognition is explained.

Activating Voice Recognition

To Activate the Main Menu: Press the
pick-up button or talk button with a short
press.

Ending Voice Recognition

Use one of the following methods:



Press and hold the talk-button.



Press the hang-up button.

Skipping Voice Guidance (for faster
operation)

Press and release the talk-button.

NOTE



The Bluetooth

Hands-Free system is

operable several seconds after the
ignition is switched to ACC or ON
(requires less than 15 seconds).



When operating the audio unit or the
A/C while using Bluetooth

Hands-Free, the beep sounds or voice
guidance (audio unit)/cannot be heard.

Tutorial

The tutorial explains how to use
Bluetooth

Hands-Free.

To activate the tutorial, do the following:
1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Tutorial”
3. Follow the prompts to receive the

appropriate voice guidance
instructions.

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Commands useable anytime during
voice recognition

“Help” or “Go Back” are commands
which can be used at anytime during voice
recognition.

Help function use

The help function informs the user of all
the available voice commands under the
current conditions.
1. Say: [Beep] “Help”
2. Follow the prompts to receive the

appropriate voice guidance
instructions.

Returning to previous operation

This command is for returning to the
previous operation while in the voice
recognition mode.
Say: [Beep] “Go Back”

To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:



The voice recognition cannot be
performed while voice guidance or the
beep sound is operating. Wait until
the voice guidance or the beep sound
is finished before saying your
commands.



Dialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specified by the voice
commands.



It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.



Do not speak too slow or too loud.



Speak clearly, without pausing between
words or numbers.



Close the windows and/or the
convertible top to reduce loud noises
from outside the vehicle, or turn down
the airflow of the climate control system
while Bluetooth

Hands-Free is being

used.



Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Voice Recognition Learning
Function (Speaker Enrollment) (Type A)
on page 5-62.
Refer to Troubleshooting on page 5-64.

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Voice Recognition

Learning Function

(Speaker Enrollment)

The voice recognition learning function
enables voice recognition appropriate to
the characteristics of the user's voice. If
the recognition of the voice input
commands to the system is not adequate,
this function can largely improve the
system's voice recognition of the user. If
your voice can be recognized sufficiently
without using this function, you may not
realize the added benefit of the function.
To register your voice, the voice input
command list must be read out. Read out
the list when the vehicle is parked.
Perform the registration in as quiet a place
as possible (page 5-60). The registration
must be performed completely. The
required time is a few minutes. The user
needs to be seated in the driver's seat with
the voice input command list for voice
recognition learning visible.

▼ When voice recognition learning is

done for the first time

1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Voice training”
3. Prompt: “This operation must be

performed in a quiet environment
while the vehicle is stopped. See the
owner's manual for the list of required
training phrases. Press and release the
talk button when you are ready to
begin. Press the hang-up button to
cancel at any time.”

4. Press the talk button with a short press.

5. The voice guidance reads out the voice

input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please
read phrase 1”)

6. Say: [Beep] “0123456789” (Say the

voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)

7. Prompt: “Speaker enrollment is

complete.”

NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.

▼ Voice recognition re-learning

If voice recognition learning has already
been done.
1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Voice training”
3. Prompt: “Enrollment is enabled/

disabled. Would you like to disable/
enable or retrain?”

4. Say: [Beep] “Retrain”
5. Prompt: “This operation must be

6. Press the talk button with a short press.
7. The voice guidance reads out the voice

input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please
read phrase 1”)

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8. Say: [Beep] “0123456789” (Say the

voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)

9. Prompt: “Speaker enrollment is

complete.”

NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.

Voice input command list for voice
recognition learning

When reading out, the following points
must be observed:



Read out the numbers one at a time
correctly and naturally.
(For example, “1234” must be read out
“one, two, three, four” not “twelve,
thirty four”.)



Do not read out parentheses. “(” and
hyphens “-” are used for separating
numbers in a phone number.

Ex.
“(888) 555-1212” must be spoken “Eight,
eight, eight, five, five, five, one, two, one,
two.”

Phrase

Command

0123456789

(888) 555-1212

Call

Dial

Setup

Cancel

Continue

Help

NOTE



The applicable phrase appears in the
audio display.



After user voice registration is
completed, voice guidance “Speaker
enrollment is complete” is announced.

Voice recognition learning on/off

1. Press the pick-up button or talk button

with a short press.

2. Say: [Beep] “Voice training”
3. Prompt: “Enrollment is enabled/

disabled. Would you like to disable/
enable or retrain?”

4. Say: [Beep] “Disable” or “Enable”
5. When “Disable” is spoken, the voice

recognition learning is turned off.
When “Enable” is spoken, the voice
recognition learning is turned on.

6. Prompt: “Speaker Enrollment is

disabled/enabled.”

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Troubleshooting

Mazda Bluetooth

Hands-Free Customer Service

If you have any problems with Bluetooth

, contact our toll-free customer service center.



U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect



Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca



Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx

Bluetooth

Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing

―

First make sure the device is compati-
ble with the Bluetooth

unit, and then

check whether the Bluetooth

func-

tion and the Find Mode/Visible set-
ting

on the device are turned on. If

pairing is still not possible after this,
contact an Authorized Mazda Dealer
or Mazda Bluetooth

Hands-Free

Customer Service.

Pairing cannot be performed again

The pairing information paired to
the Bluetooth

unit or device is not

recognized correctly.

Perform pairing using the following
procedure.



Clear “Mazda” stored in the device.



Perform pairing again.

Unable to perform pairing

The Bluetooth

function and the

Find Mode/Visible setting

on the

device may turn off automatically
after a period of time has elapsed
depending on the device.

Check whether the Bluetooth

func-

tion and the Find Mode/Visible set-
ting

on the device are turned on

and pairing or reconnect.

Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly

Disconnects intermittently

The device is in a location in which
radio wave interference can occur
easily, such as in a bag or in a rear
pocket of a pair of pants.

Move the device to a location in
which radio wave interference is
less likely to occur.

Does not connect automatically
when starting the engine

The pairing information is updated
when the device OS is updated.

Perform pairing again.

1 Setting which detects the existence of a device external to the Bluetooth

unit.

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NOTE



When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth

unit.



If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth

search on your mobile device once again, and pair to a newly detected

“Mazda”.



Before you pair your device, make sure that Bluetooth

is “ON”, both on your phone and

on the vehicle.



If Bluetooth

-enabled devices are used in the following locations or conditions,

connection via Bluetooth

may not be possible.



The device is in a location hidden from the unit such as behind or under a seat, or
inside the glove compartment.



The device contacts or is covered by a metal object or body.



The device is set to power-saving mode.



Different Bluetooth

-enabled devices can be used for Bluetooth

Hands-Free and

Bluetooth

audio. For example, device A can be connected as a Bluetooth

Hands-Free

device and device B can be connected as a Bluetooth

audio device. However, the

following may occur when they are used at the same time.



The Bluetooth

connection of the device is disconnected.



Noise occurs in the Hands-Free audio.



Hands-Free operates slowly.

Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition



Excessive, slow speech.



Excessive, forceful speech (shout-
ing).



Speaking before the beep sound
has ended.



Loud noise (speaking or noise from
outside/inside vehicle).



Airflow from A/C is blowing
against the microphone.



Speaking in off-standard expres-
sions (dialect).

Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.

False recognition of numbers

Poor voice recognition

There is a malfunction in the micro-
phone.

A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.

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Symptom

Cause

Solution method

Phone-related voice recognition is
disabled

There is a problem with the connec-
tion between the Bluetooth

unit

and the device.

If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.

Names in the phonebook are not
easily recognized

The Bluetooth

system is under a

condition in which recognition is
difficult.

By carrying out the following meas-
ures, the rate of recognition will im-
prove.



Clear memory from the phonebook
which is not used very often.



Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”, rec-
ognition will improve.)

When operating the audio, a song
name is not recognized

Song names cannot be recognized
by voice.

―

You want to skip guidance

―

Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.

Regarding problems with calls

Symptom

Cause

Solution method

When starting a call, vehicle noise
from the other party can be heard

For about three seconds after start-
ing a call, the Bluetooth

unit's

Noise Suppression function requires
time to adapt to the call environ-
ment.

This does not indicate a problem
with the device.

The other party cannot be heard or
the speaker's voice is quiet

The volume is set at zero or low.

Increase the volume.

Other problems

Symptom

Cause

Solution method

The indication for the remaining
battery is different between the ve-
hicle and the device

The indication method is different
between the vehicle and the device.

―

When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear

The number has not been registered
into the phonebook.

If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.

The cell phone does not synchronize
with the vehicle regarding the in-
coming/outgoing call record

Some types of cell phones do not
synchronize automatically.

Operate the cell phone for synchro-
nization.

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Basic Operation Method

NOTE



The explanation of functions described in this manual may differ from the actual
operation, and the shapes of screens and buttons and the letters and characters displayed
may also differ from the actual appearance.
Additionally, depending on future software updates, the content may successively change
without notice.



For additional information regarding Mazda Connect, please refer to the following
Website.
http://infotainment.mazdahandsfree.com/

Audio Set (Type B) has three different human interfaces.



Commander switch



Touch panel



Voice recognition with steering switch and microphone
Refer to Voice Recognition on page 5-120.

▼ Commander switch operation

NOTE
For safety reasons, some operations are disabled while the vehicle is being driven.

Volume dial operation

Volume dial

Press the volume dial to switch the audio MUTE on and off.
Turn the volume dial to adjust the volume. The volume increases by turning the dial
clockwise, and decreases by turning it counterclockwise.

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Switches around commander knob

The following operations can be done by pressing the switches around the commander
knob.

: Displays the home screen.

: Displays the Entertainment screen.

: Displays the Navigation screen (Only navigation-equipped vehicles). For operation

of the Navigation screen, refer to the navigation system manual. If the SD card for the
navigation system is not inserted, the compass indicating the direction in which the vehicle
is moving is displayed.

: Displays the Favorites screen. Long-press to store particular items in Favorites. (Radio,

phonebook and destination of the navigation system can be programmed.)

: Returns to previous screen.

Commander knob operation

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(Selection of icons on screen)

1. Tilt or turn the commander knob and move the cursor to the desired icon.
2. Press the commander knob and select the icon.

NOTE
Long-press operation of the commander knob is also possible for some functions.

▼ Touch panel operation

CAUTION

Do not press the screen strongly or press it with a sharp-pointed object. Otherwise, the screen
could be damaged.

NOTE
For safety reasons, operation of the center display is disabled while the vehicle is being
driven. However, items not displayed in gray can be operated using the commander switch
while the vehicle is being driven.

Touch & Tap

1. Touch or tap on the item indicated on the screen.

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Home screen

Icon

Function

Applications
Information such as average fuel economy, maintenance, and warnings can be verified.
Depending on the grade and specification, the screen display may differ.
Entertainment
Operates audio such as the radio and CDs. The audio source most recently used is dis-
played. An audio source which cannot be used at that time is skipped and the previous
audio source is displayed.

To change the audio source, select the

icon displayed at the bottom of the screen.

Communication
Bluetooth

related functions are available.

Navigation
Navigation screen is displayed (vehicles with navigation system).
If the SD card for the navigation system is not inserted, the compass indicating the direc-
tion in which the vehicle is moving is displayed.
The compass may not indicate the correct bearing when the vehicle is stopped or traveling
at a slow speed.
Settings
Overall setting menu (Such as display, sound, Bluetooth

and Language).

Depending on the grade and specification, the screen display may differ.

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Mazda MX-5 (2018 year). Instruction - part 18