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SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER] 09-03G–5 09-03G End Of Sie NO.4 SOUND JUMPS[CD PLAYER/CHANGER] id0903e5806200 Diagnostic procedure End Of Sie NO.5 CD PLAYER/CHANGER SCRATCHES ON THE CD[CD PLAYER/CHANGER] id0903e5806300 Diagnostic procedure End Of Sie 3 • Replace the CD known to be good. • Does the CD player/changer load the CD? Yes Go to the next step. No Replace the audio unit. 4 • Visually inspect the CD. — Is there any dirt, scratch or deformation on the CD? — Is the CD a non-conventional disc? — Is there a CD in MP3 recording? Yes Explain to the customer that the defective CD or non- No Replace the audio unit. STEP INSPECTION ACTION 4 Sound jumps Troubleshooting hints • Audio unit is malfunctioning • Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) • Improper audio unit installation (e.g., rattle, loose) • Inadequate tire pressure Note • The CD may be malfunctioning if the sound jumps on the certain CD only. Inspect the CD player/changer operation using the CD known to be good. STEP INSPECTION ACTION 1 • Does the sound jump when the vehicle is stopped? Yes Go to the Step 6. No Go to the next step. 2 • Drive the vehicle. • Does the sound jump when driving over uneven surfaces? Yes Go to the next step. No Go to the Step 6. 3 • Is the audio unit installed securely? Yes Go to the next step. No Install the audio unit securely. 4 • Inspect the tire pressure. • Is the tire pressure normal? Yes Replace the audio unit. No Go to the next step. 5 • Adjust the tire pressure within specification. • Does the sound jump when driving the vehicle? Yes Replace the audio unit. No Audio system is normal. Explain repairs to the customers. 6 • Replace the CD known to be good. • Does the sound jump when driving the vehicle? Yes Replace the audio unit. No Audio system is normal. Explain to the customer that the CD 5 CD player/changer scratches on the CD Troubleshooting hints • Audio unit is malfunctioning • Deformed disc is used (e.g., out of specification (thickness), bent disc) • Multiple CDs are inserted into the CD player at the same time STEP INSPECTION ACTION 1 • Were the multiple CDs inserted into the CD player at the same time? Yes Explain to the customer to insert a CD one by one. No Go to the next step. 2 • Visually inspect the CD. • Is the CD a deformed disc (e.g., out of specification (thickness), bent disc)? Yes Audio system is normal. Explain to the customer that the CD No Replace the audio unit. 1871-1U-06B(09-03G).fm 5 ページ 2006年3月15日 水曜日 午前11時46分 |