Lexus UX 300e (2022 year). Manual in english - page 3

 

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Lexus UX 300e (2022 year). Manual in english - page 3

 

 

62

1-3. Emergency assistance

If you accidentally press the “SOS” button, 
tell the operator that you are not experi-
encing an emergency.

*

: In some cases, the call cannot be made. 

(

P.62)

When the power switch is turned to 
ON, the red indicator light will illumi-
nate for 10 seconds and then the green 
indicator light will illuminate, indicating 
that the system is enabled. The indica-
tor lights indicate the following:

If the green indicator light illumi-
nates and stays on, the system is 
enabled.

If the green indicator light flashes 
twice per second, an automatic or 
manual Emergency Call is being 
made.

If the red indicator light illuminates 
at any time other than immediately 
after the power switch is turned to 
ON, the system may be malfunc-
tioning or the backup battery may 
be depleted.

If the red indicator light blinks for 
approximately 30 seconds during 
an Emergency Call, the call has 

been disconnected or the cellular 
network signal is weak.

The service life of the backup battery does 
not exceed 3 years.

Indicator lights

WARNING

Q

When the Emergency Call may not 

be made

O

It may not be possible to make Emer-

gency Calls in any of the following situ-

ations. In such cases, report to 

emergency services provider (112 sys-

tem etc.) by other means such as 

nearby public phones.

• Even when the vehicle is in the cellular 

phone service area, it may be difficult 

to connect to the eCall control center 

if the reception is poor or the line is 

busy. In such cases, even though the 

system attempts to connect to the 

eCall control center, you may not be 

able to connect to the eCall control 

center to make Emergency Calls and 

contact emergency services.

• When the vehicle is out of the cellular 

phone service area, the Emergency 

Calls cannot be made.

• When any related equipment (such as 

the “SOS” button panel, indicator 

lights, microphone, speaker, DCM, 

antenna, or any wires connecting the 

equipment) is malfunctioning, dam-

aged or broken, the Emergency Call 

cannot be made.

• During an Emergency Call, the system 

makes repeated attempts to connect 

to the eCall control center. However, 

if it cannot connect to the eCall control 

center due to poor radio wave recep-

tion, the system may not be able to 

connect to the cellular network and 

the call may finish without connecting. 

The red indicator light will blink for 

approximately 30 seconds to indicate 

this disconnection.

63

1

1-3. Emergency assistance

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WARNING

O

If the 12-volt battery’s voltage 

decreases or there is a disconnection, 

the system may not be able to connect 

to the eCall control center.

O

The Emergency Call system might not 

work outside of EU area, depending 

on the available infrastructure in the 

country.

Q

When the Emergency Call system is 

replaced with a new one

The Emergency Call system should be 

registered. Contact any authorized 

Lexus retailer or Lexus authorized 

repairer, or any reliable repairer.

Q

For your safety

O

Please drive safely.

The function of this system is to assist 

you in making the Emergency Call in 

case of accidents such as traffic acci-

dents or sudden medical emergencies, 

and it does not protect the driver or 

passengers in any way. Please drive 

safely and fasten your seatbelts at all 

times for your safety.

O

In case of an emergency, make lives 

the top priority.

O

If you smell anything burning or other 

unusual smells, leave the vehicle and 

evacuate to a safe area immediately.

O

If the airbags deploy when the system 

is operating normally, the system 

makes emergency call. The system 

also makes emergency call when the 

vehicle is struck from the rear or rolls 

over, even if the airbags do not deploy.

O

For safety, do not make the Emer-

gency Call while driving.

Making calls during driving may cause 

mishandling of the steering wheel, 

which may lead to unexpected acci-

dents.

Stop the vehicle and confirm the safety 

of your surroundings before making 

the Emergency Call.

O

When changing fuses, please use the 

specified fuses. Using other fuses may 

cause ignition or smoke in the circuit 

and lead to a fire.

O

Using the system while there is smoke 

or an unusual smell may cause a fire. 

Stop using the system immediately and 

consult any authorized Lexus retailer 

or Lexus authorized repairer, or any 

reliable repairer.

NOTICE

Q

To prevent damage

Do not pour any liquids onto the “SOS” 

button panel, etc. and do not impact it.

Q

If the “SOS” button panel, speaker or 

microphone malfunctions during an 

Emergency Call or manual mainte-

nance check

It may not be possible to make Emer-

gency Calls, confirm the system status, or 

communicate with the eCall control cen-

ter operator. If any of the above equip-

ment is damaged, please consult any 

authorized Lexus retailer or Lexus 

authorized repairer, or any reliable 

repairer.

64

1-3. Emergency assistance

Q

Data processing flow

Server

Storage

Processing

DCM

1

Activation of data sharing is done by enabling a service on the “MyT by Toyota” 
app or purchasing a service that requires data collection.

2

Server activates the service in the DCM and defines which vehicle data to col-
lect.

3

Defined vehicle data is collected by the DCM.

4

Data is shared with the server.

5

Data is stored in the server.

6

Data is processed in the server for fulfilling the service.

7

Processed data is presented to the customer.

For a list of eligible services in your region please visit the Lexus website or contact 
any authorized Lexus retailer or Lexus authorized repairer, or any reliable 
repairer.

System overview of added service

A
B
C
D

65

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Implementing Regulation

Implementing Regulation Annex1 PART3 User Information

Conformity

1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM

1.1.

Overview of the 112-based eCall in-vehicle system, 
its operation and functionalities

O

1.2.

The 112-based eCall service is a public service of 
general interest and is accessible free of charge.

O

1.3.

The 112-based eCall in-vehicle system is activated by 
default. It is activated automatically by means of in-
vehicle sensors in the event of a severe accident. It 
will also be triggered automatically when the vehicle 
is equipped with a TPS system which does not func-
tion in the event of a severe accident.

O

1.4.

The 112-based eCall in-vehicle system can also be 
triggered manually, if needed. Instructions for manual 
activation of the system

O

1.5.

In the event of a critical system failure that would dis-
able the 112-based eCall in-vehicle system, the fol-
lowing warning will be given to the occupants of the 
vehicle

O

2. INFORMATION ON DATA PROCESSING

66

1-3. Emergency assistance

2.1.

Any processing of personal data through the 112-
based eCall in-vehicle system shall comply with the 
personal data protection rules provided for in Direc-
tives 95/46/EC and 2002/58/EC, and in particu-
lar, shall be based on the necessity to protect the vital 
interests of the individuals in accordance with Article 
7(d) of Directive 95/46/EC.

O

2.2.

Processing of such data is strictly limited to the pur-
pose of handling the emergency eCall to the single 
European emergency number 112.

O

2.3. Types of data and its recipients

2.3.1.

The 112-based eCall in-vehicle system may collect 
and process only the following data: Vehicle Identifi-
cation Number, Vehicle type (passenger vehicle or 
light commercial vehicle), Vehicle propulsion stor-
age type (gasoline/diesel/CNG/LPG/elec-
tric/hydrogen), Vehicle last three locations and 
direction of travel, Log file of the automatic activation 
of the system and its timestamp, Any additional data 
(if applicable)

O

2.3.2.

Recipients of data processed by the 112-based eCall 
in-vehicle system are the relevant public safety 
answering points designated by the respective public 
authorities of the country on which territory they are 
located, to first receive and handle eCalls to the sin-
gle European emergency number 112. Additional 
information (if available):

O

Implementing Regulation Annex1 PART3 User Information

Conformity

67

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2.4. Arrangements for data processing

2.4.1.

The 112-based eCall in-vehicle system is designed in 
such a way as to ensure that the data contained in the 
system memory is not available outside the system 
before an eCall is triggered. Additional remarks (if 
any):

O

2.4.2.

The 112-based eCall in-vehicle system is designed in 
such a way as to ensure that it is not traceable and not 
subject to any constant tracking in its normal opera-
tion status. Additional remarks (if any):

O

2.4.3.

The 112-based eCall in-vehicle system is designed in 
such a way as to ensure that data in the system inter-
nal memory is automatically and continuously 
removed.

O

2.4.3.1.

The vehicle location data is constantly overwritten in 
the internal memory of the system so as always to 
keep maximum of the last three up-to-date locations 
of the vehicle necessary for the normal functioning of 
the system.

O

2.4.3.2.

The log of activity data in the 112-based eCall in-vehi-
cle system is kept for no longer than necessary for 
attaining the purpose of handling the emergency 
eCall and in any case not beyond 13 hours from the 
moment an emergency eCall was initiated.

O

Implementing Regulation Annex1 PART3 User Information

Conformity

68

1-3. Emergency assistance

2.5. Modalities for exercising data subject’s rights

2.5.1.

The data subject (the vehicle’s owner) has a right of 
access to data and as appropriate to request the rec-
tification, erasure or blocking of data, concerning him 
or her, the processing of which does not comply with 
the provisions of Directive 95/46/EC. Any third 
parties to whom the data have been disclosed have 
to be notified of such rectification, erasure or block-
ing carried out in compliance with this Directive, 
unless it proves impossible or involves a dispropor-
tionate effort.

O

2.5.2.

The data subject has a right to complain to the com-
petent data protection authority if he or she consid-
ers that his or her rights have been infringed as a 
result of the processing of his or her personal data.

O

2.5.3.

Contact service responsible for handling access 
requests (if any):

P.69

O

3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE 
SERVICES (IF FITTED)

Implementing Regulation Annex1 PART3 User Information

Conformity

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Q

Service responsible for handling access requests

3.1.

Description of the operation and the functionalities of 
the TPS system/added value service

P.64

3.2.

Any processing of personal data through the TPS 
system/other added value service shall comply with 
the personal data protection rules provided for in 
Directives 95/46/EC and 2002/58/EC.

O

3.2.1.

Legal basis for the use of TPS system and/or added 
value services and for processing data through them

The European 

Union Gen-

eral Data Pro-

tection 

Regulation

3.3.

The TPS system and/or other added value services 
shall process personal data only on the base of the 
explicit consent of the data subject (the vehicle’s 
owner or owners).

O

3.4.

Modalities for data processing through TPS system 
and/or other added value services, including any 
necessary additional information regarding trace-
ability, tracking and processing of personal data

P.64

3.5.

The owner of a vehicle equipped with a TPS eCall 
system and/or other added value service in addition 
to the 112-based eCall in-vehicle system has the right 
to choose to use the 112-based eCall in-vehicle sys-
tem rather than the TPS eCall system and the other 
added value service.

O

3.5.1.

Contact details for handling TPS eCall system deac-
tivation requests

N/A

Country

Contact information

Austria

datenschutz@toyota-frey.at

Belgium/Luxembourg

privacy@toyota.be

Croatia

dpcp@toyota.hr

Czech Republic/Hungary/Slovakia adatvedelem@toyota-ce.com

Denmark

toyota@toyota.dk og

Implementing Regulation Annex1 PART3 User Information

Conformity

70

1-3. Emergency assistance

Q

Free/Open Source Software Information

This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found at the following 
URL.
http://www.opensourceautomotive.com/dcm/lexus/

Estonia

privacy@lexus.ee

Finland

tietosuoja@toyota.fi

France

delegue.protectiondonnees@toyota-europe.com

Germany

Toyota.Datenschutz@toyota.de

Great Britain

privacy@tgb.toyota.co.uk

Greece

customer@toyota.gr

Iceland

personuvernd@toyota.is

Ireland

customerservice@toyota.ie

Italy

tmi.dpo@toyota-europe.com

Netherlands

www.toyota.nl/klantenservice

Norway

personvern@toyota.no

Poland

klient@toyota.pl

Portugal

gestaodadospessoais@toyotacaetano.pt

Romania

relatii.clienti@toyota.ro

Slovenia

dpcp@toyota.si

Spain

clientes@lexusauto.es/dpo@lexusauto.es

Sweden

integritet@lexus.se

Switzerland

info@toyota.ch

Country

Contact information

71

1

1-4. Theft deterrent system

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1-4.Theft deterrent system

The security indicator flashes after the 
power switch has been turned off to 
indicate that the system is operating.
The indicator stops flashing after the 
power switch has been turned to ACC 
or ON to indicate that the system has 
been canceled.

Q

System maintenance

The vehicle has a maintenance-free type 

immobilizer system.

Q

Conditions that may cause the system to 

malfunction

O

If the grip portion of the key is in contact 

with a metallic object

O

If the key is in close proximity to or touch-

ing a key registered to the security sys-

tem (key with a built-in transponder chip) 

of another vehicle

Immobilizer system

The vehicle’s keys have built-in 
transponder chips that prevent the 
EV system from starting if a key has 
not been previously registered in 
the vehicle’s on-board computer.
Never leave the keys inside the 
vehicle when you leave the vehicle.

This system is designed to help pre-
vent vehicle theft but does not guar-
antee absolute security against all 
vehicle thefts.

Operating the system

NOTICE

Q

To ensure the system operates cor-

rectly

Do not modify or remove the system. If 

modified or removed, the proper opera-

tion of the system cannot be guaranteed.

72

1-4. Theft deterrent system

Q

Setting

Turn the power switch off, have all the 
passengers exit the vehicle and ensure 
that all the doors are closed.
Using the entry function:
Touch the sensor area on the outside 
door handle twice within 5 seconds.
Using the wireless remote control:
Press 

 twice within 5 seconds.

Q

Canceling

Using the entry function: Hold the out-
side door handle.
Using the wireless remote control: 
Press .

Double locking system

Unauthorized access to the vehicle 
is prevented by disabling the door 
unlocking function from both the 
interior and exterior of the vehicle.
Vehicles employing this system 
have labels on the side window of 
both front doors.

Setting/canceling the double 
locking system

WARNING

Q

Double locking system precaution

Never activate the double locking sys-

tem when there are people in the vehicle, 

because all the doors cannot be opened 

from inside the vehicle.

73

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*

: If equipped

Q

Items to check before locking the 
vehicle

To prevent unexpected triggering of 
the alarm and vehicle theft, make sure 
of the following.

Nobody is in the vehicle.

The windows and moon roof (if 
equipped) are closed before the 
alarm is set.

No valuables or other personal 
items are left in the vehicle.

Q

Setting

Close the doors and hood, and lock all 
the doors using the entry function (if 
equipped) or wireless remote control. 
The system will be set automatically 
after 30 seconds.

The security indicator changes from being 
on to flashing when the system is set.

Q

Canceling or stopping

Do one of the following to deactivate 
or stop the alarm.

Unlock the doors using the entry 
function (if equipped) or wireless 
remote control.

Start the EV system. (The alarm will 
be deactivated or stopped after a 
few seconds.)

Q

System maintenance

The vehicle has a maintenance-free type 

alarm system.

Q

Triggering of the alarm

The alarm may be triggered in the following 

situations:

Alarm

*

The alarm uses light and sound to 
give an alert when an intrusion is 
detected.
The alarm is triggered in the follow-
ing situations when the alarm is set:

A locked door is unlocked or 
opened in any way other than 
using the entry function (if 
equipped) or wireless remote 
control. (The doors will lock again 
automatically.)

The hood is opened.

The intrusion sensor detects 
something moving inside the 
vehicle. (An intruder gets in the 
vehicle.)

Vehicles with tilt sensor: The tilt 
sensor detects a change of vehi-
cle inclination.

Vehicles with glass breakage sen-
sor: Any of the windows are bro-
ken.

Setting/canceling/stopping the 
alarm system

74

1-4. Theft deterrent system

(Stopping the alarm deactivates the alarm 

system.)

O

The doors are unlocked using the 

mechanical key.

O

A person inside the vehicle opens a door 

or hood, or unlocks the vehicle using an 

inside lock button.

O

The 12-volt battery is disconnected. 

(

P.463)

Q

Alarm-operated door lock

In the following cases, depending on the sit-

uation, the door may automatically lock to 

prevent improper entry into the vehicle:

O

When a person remaining in the vehicle 

unlocks the door and the alarm is acti-

vated.

O

While the alarm is activated, a person 

remaining in the vehicle unlocks the door.

O

When recharging or replacing the 12-

volt battery.

Q

The intrusion sensor and tilt sensor 
detection

The intrusion sensor detects intrud-
ers or movement in the vehicle.

The tilt sensor detects changes in 
vehicle inclination, such as when the 
vehicle is towed away.

This system is designed to deter and 
prevent vehicle theft but does not 
guarantee absolute security against all 
intrusions.

Q

Setting the intrusion sensor and tilt 
sensor

The intrusion sensor and tilt sensor will 
be set automatically when the alarm is 
set. (

P.73)

Q

Canceling the intrusion sensor and 
tilt sensor

If you are leaving pets or other moving 
things inside the vehicle, make sure to 
disable the intrusion sensor and tilt 
sensor before setting the alarm, as they 
will respond to movement inside the 
vehicle.

1

Turn the power switch off.

2

Press the intrusion sensor and tilt 
sensor cancel switch.

NOTICE

Q

To ensure the system operates cor-

rectly

Do not modify or remove the system. If 

modified or removed, the proper opera-

tion of the system cannot be guaranteed.

Intrusion sensor (if equipped) 
and tilt sensor (if equipped)

75

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Press the switch again to re-enable the 

intrusion sensor and tilt sensor.
Each time the intrusion sensor and tilt sen-

sor are canceled/set, a message will be 

shown on the multi-information display in 

the instrument cluster.

Q

Canceling and automatic re-enabling of 

the intrusion sensor and tilt sensor

O

The alarm will still be set even when the 

intrusion sensor and tilt sensor are can-

celed.

O

After the intrusion sensor and tilt sensor 

are canceled, pressing the power switch 

or unlocking the doors using the entry 

function (if equipped) or wireless remote 

control will re-enable the intrusion sensor 

and tilt sensor.

O

The intrusion sensor and tilt sensor will 

automatically be re-enabled when the 

alarm system is reactivated.

O

The intrusion sensor will automatically be 

canceled when the remote air condition-

ing system is activated.

Q

Intrusion sensor detection consider-

ations

The sensor may trigger the alarm in the fol-

lowing situations:

O

People or pets are in the vehicle.

O

A window or the moon roof (if equipped) 

is open.

In this case, the sensor may detect the fol-
lowing:
• Wind or the movement of objects such as 

leaves and insects inside the vehicle

• Ultrasonic waves emitted from devices 

such as the intrusion sensors of other 

vehicles

• The movement of people outside the 

vehicle

O

Unstable items, such as dangling acces-

sories or clothes hanging on the coat 

hooks, are in the vehicle.

O

The vehicle is parked in a place where 

extreme vibrations or noises occur, such 

as in a parking garage.

76

1-4. Theft deterrent system

O

Ice or snow is removed from the vehicle, 

causing the vehicle to receive repeated 

impacts or vibrations.

O

The vehicle is inside an automatic or 

high-pressure car wash.

O

The vehicle experiences impacts, such as 

hail, lightning strikes, and other kinds of 

repeated impacts or vibrations.

Q

Tilt sensor detection considerations

The sensor may trigger the alarm in the fol-

lowing situations:

O

The vehicle is transported by a ferry, 

trailer, train, etc.

O

The vehicle is parked in a parking garage.

O

The vehicle is inside a car wash that 

moves the vehicle.

O

Any of the tires loses air pressure.

O

The vehicle is jacked up.

O

An earthquake occurs or the road caves 

in.

O

Cargo is loaded onto or unloaded from 

the roof luggage carrier.

NOTICE

Q

To ensure the intrusion sensor func-

tions correctly

O

Do not spray air fresheners or other 

products directly into the sensor holes.

O

To ensure that the sensors operate 

properly, do not touch or cover them.

O

Installing accessories other than genu-

ine Lexus parts or leaving objects 

between the driver’s seat and front 

passenger’s seat may reduce the 

detection performance.

O

Vehicles with entry function: The intru-

sion sensor may be canceled when the 

electronic key is near the vehicle.

2

77

2

El

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 sy

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Electric Vehicle system

2-1. Electric vehicle system

Electric Vehicle system features

...........................................................

78

Electric Vehicle system precau-

tions..................................................

81

Electric Vehicle driving tips.....

85

Driving range.................................

87

2-2. Charging

Charging equipment..................

89

AC charging cable.......................

92

Locking and unlocking the AC 

charging port lid and AC 
charging connector ...............

105

Power sources that can be used 

(AC charging)..........................

107

Charging methods ....................

109

Charging tips ................................

112

Things to know before charging

..........................................................

114

How to use AC charging.........

116

How to use DC charging........

125

Using the charging schedule 

function (AC charging)........

129

Using My Room Mode............

139

When charging cannot be per-

formed normally ......................

143

 

 

 

 

 

 

 

 

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