Lexus NX350 (2022 year). Manual in english - page 38

Using the mechanical key

To take out the mechanical key, push the release
button and take the key out.
The mechanical key can only be inserted in one
direction, as the key only has a groove on one
side. If the key cannot be inserted in a lock cylin-
der, turn it over and attempt to insert it again.
After using the mechanical key, return it to its
original position and carry it with the electronic
key. If the electronic key battery is depleted, the
entry function is not operating properly, or the
vehicle battery is discharged, you will need the
mechanical key.

NOTICE

Do not apply excess force when inserting the mechanical key into the card key. Doing so
may damage the card key.

INFORMATION

■

If the incorrect key is used

The key cylinder rotates freely to isolate inside mechanism.

■

Card key

●

If it is difficult to take out the mechanical key, push down the release button using a pen
tip, etc. If it is still difficult to pull it out, use a coin, etc.

●

To store the mechanical key in the card key, insert it while pressing the release button.

■

Alarm

If a door is unlocked using the mechanical key when the alarm system is set, a 10 second
pre-alarm sounds.

9-5. If a door cannot be opened or locked

628

Locking/unlocking the doors

1

Insert a plastic card, etc. into the gap in the
door handle and remove the cover.

To avoid damage, do not apply excessive force to
the cover.

2

Use the mechanical key in order to perform the following operations:

 

1

Unlocks all the doors

2

Locks all the doors

INFORMATION

■

Key linked functions

 

1

Opens the windows and the moon roof

*

or

panoramic moon roof

*

 (turn and hold)

*1

2

Closes the windows and the moon roof

*

or

panoramic moon roof

*

 (turn and hold)

*1

WARNING

Operate the power window and moon roof or panoramic moon roof after checking
to make sure that there is no possibility of any passenger having any of their body
parts caught in the window or moon roof or panoramic moon roof.. Also, do not
allow children to operate the mechanical key. It is possible for children and other
passengers to get caught in the power window or moon roof or panoramic moon
roof.

* : 

If equipped

*1 : 

These settings must be customized at your Lexus dealer.

9-5. If a door cannot be opened or locked

629

9

When tr

ouble arises

Restarting the engine when the battery is discharged

If you have a set of jumper (or booster) cables and a second vehicle with a battery,
you can jump start your vehicle by following the steps below.  

INFORMATION

The engine cannot be started by push-starting.

WARNING

■

Avoiding battery fires or explosions    

Observe the following precautions to prevent accidentally igniting the flammable gas that
may be emitted from the battery:  

●

Make sure each jumper cable is connected to the correct terminal and that it is not
unintentionally in contact with any other than the intended terminal.

●

Do not allow the + and - clamps of the jumper cables to come into contact with each
other.

●

Do not allow the other end of the jumper cable connected to the “+” terminal to come
into contact with any other parts or metal surfaces in the area, such as brackets or
unpainted metal.

●

Do not smoke, use matches, cigarette lighters or allow open flame near the battery.

■

Battery precautions

The battery contains poisonous and corrosive acidic electrolyte, while related parts
contain lead and lead compounds. Observe the following precautions when handling the
battery:  

●

When working with the battery, always wear safety glasses and take care not to allow
any battery fluids (acid) to come into contact with skin, clothing or the vehicle body.    

●

Do not lean over the battery.  

●

In the event that battery fluid comes into contact with the skin or eyes, immediately
wash the affected area with water and seek medical attention. Place a wet sponge or
cloth over the affected area until medical attention can be received.

●

Always wash your hands after handling the battery support, terminals, and other
battery-related parts.  

●

Do not allow children near the battery.

9-5. If a door cannot be opened or locked

630

1

Confirm that the electronic key is being car-
ried.

When connecting the jumper (or booster) cables,
depending on the situation, the alarm may activate
and the doors may lock.

2

Open the hood.

3

Remove the positive (+) battery terminal cov-
er.

4

Connect a positive jumper cable clamp to   on your vehicle and connect the
clamp on the other end of the positive cable to   on the second vehicle. Then,
connect a negative cable clamp to   on the second vehicle and connect the
clamp at the other end of the negative cable to 

▶ 

NX250

▶ 

NX350

9-5. If a door cannot be opened or locked

631

9

When tr

ouble arises

▶ 

NX250

A

Exclusive jump starting terminal (your vehicle)

B

Positive (+) battery terminal (second vehicle)

C

Negative (-) battery terminal (second vehicle)

D

Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any moving parts as shown in the illustration

NOTICE

■

When handling jumper cables

When connecting the jumper cables, ensure that they do not become entangled in
the cooling fan or belt.

▶ 

NX350

A

Exclusive jump starting terminal (your vehicle)

B

Positive (+) battery terminal (second vehicle)

9-5. If a door cannot be opened or locked

632

C

Negative (-) battery terminal (second vehicle)

D

Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any moving parts as shown in the illustration

NOTICE

■

When handling jumper cables

When connecting the jumper cables, ensure that they do not become entangled in
the cooling fan or belt.

5

Start the engine of the second vehicle. Increase the engine speed slightly and
maintain at that level for approximately 5 minutes to recharge the battery of
your vehicle.  

6

Open and close any of the doors of your vehicle with the engine switch off.

7

Maintain the engine speed of the second vehicle and start the engine of your
vehicle by turning the engine switch to ON.

8

Once the vehicle’s engine has started, remove the jumper cables in the exact
reverse order from which they were connected.

Once the engine starts, have the vehicle inspected at your Lexus dealer as soon as
possible.

9-5. If a door cannot be opened or locked

633

9

When tr

ouble arises

If a door cannot be opened using the door opener switch

If a door cannot be opened using the door opener switch, it can be opened
using a manual release handle.

Operating a manual release handle

NOTICE

Normally, the manual release handles cannot be used to open the doors. To enable
manual release handle operation, perform the following. If the following is not performed
and/or a manual release handle is operated with force, it may deform or be damaged.

▶ 

Outside the vehicle

Pull the manual release handle 

 to open the door.

Normally, the manual release handles cannot be used to open the doors.
To open a door, enable manual release handle operation.

→

 P.636

▶ 

Inside the vehicle

Pull the manual release handle 

 twice to open the door.

Pulling the handle once will enable operation. Pulling the handle again will open the door.

9-5. If a door cannot be opened or locked

634

INFORMATION

■

Manual release handle operating conditions

●

If the vehicle is involved in a severe frontal or rear collision, manual release handle
operation will be enabled for all of the doors.
However, the manual release handle may not become operable depending on the
force of the impact and conditions of the collision.

●

When the battery voltage drops slowly while a door was unlocked
It may not work depending on how it is lowered.

●

When manual release handle operation is enabled from inside the vehicle

●

When manual release handle operation is enabled from outside the vehicle using a
mechanical key

■

Conditions which manual release handle operation is disabled

●

Normally, operation of the outside manual release handles is disabled, and they cannot
be used to open the doors.
When operation is enabled by operating a manual release handle or using a mechani-
cal key, operation will be disabled automatically if the door is opened using the door
opener switch or locked.

●

Operation of the inside manual release handles is disabled when the engine switch is
in ON, and they cannot be used to open the doors.
When operation is enabled by operating a manual release handle or using a mechani-
cal key, operation will be disabled automatically if the door is opened using the door
opener switch or locked.

9-5. If a door cannot be opened or locked

635

9

When tr

ouble arises

●

To prevent a door from being opened accidentally, when the engine switch is in ON,
after an inside manual release handle is operated once, operation will automatically be
disabled after approximately 1 second.

 Related Links 

Using the mechanical key(P. 628)

Enabling outside manual release handle operation using a mechanical key

Operation of a manual release handle can be enabled by unlocking a door with the
mechanical key.

1

Insert a plastic card, etc. into the gap in the
door handle and remove the cover.

To avoid damage, do not apply excessive force to
the cover.

2

Using the mechanical key, turn the lock cylin-
der to the unlock side to enable the manual
release handle.

The mechanical key can only be inserted in one
direction, as the key only has a groove on one
side.
If the key cannot be inserted in a lock cylinder,
turn it over and re-attempt to insert it.

Operation of the manual release handle will be enabled.

9-5. If a door cannot be opened or locked

636

If the rear doors cannot be opened from the inside

The child-protector lock may be engaged.
Open the door from outside the vehicle and disengage the child-protector lock.

 Related Links 

Preventing the rear doors from being opened from the inside of the vehicle (child-protec-
tor lock)(P. 29)

9-5. If a door cannot be opened or locked

637

9

When tr

ouble arises

If the back door cannot be opened

The back door can be unlocked from the inside.

1

Using a flathead screwdriver, remove the
cover.

To protect the cover, place a rag between the
flathead screwdriver and the cover as shown in
the illustration.

Vehicles without a power back door:

2

Turn the cover.

3

Using a screwdriver, push the lever.

Vehicles with a power back door:

4

Loosen the screw and turn back the cover.

9-5. If a door cannot be opened or locked

638

5

Using a screwdriver, push the lever.

9-5. If a door cannot be opened or locked

639

9

When tr

ouble arises

If the moon roof or electronic sunshade does not operate correctly

If the moon roof does not operate correctly

If the moon roof closes but then re-opens slightly

1

Stop the vehicle.

2

Press and hold the 

switch.

*1

The moon roof will close, reopen and pause for approximately 10 seconds.

*2

Then it will close again, tilt up and pause for approximately 1 second. Finally, it will tilt
down, open and close.

3

Check to make sure that the moon roof completely stops and then release
the switch.

If the moon roof does not fully close even after performing the above procedure
correctly, have the vehicle inspected by your Lexus dealer.

If the moon roof tilts down but then tilts back up

1

Stop the vehicle.

2

Press and hold the 

switch until the moon roof moves into the tilt up

position and stops.

*3

3

Release the switch once and then press and hold the 

 switch again.

*3

The moon roof will pause for approximately 10 seconds in the tilt up position.

*4

4

Check to make sure that the moon roof is completely closed and then
release the switch.

If the moon roof does not fully close even after performing the above procedure
correctly, have the vehicle inspected by your Lexus dealer.

*1 : 

If the switch is released at the incorrect time, the procedure will have to be performed

again from the beginning.

*2 : 

If the switch is released after the above mentioned 10 second pause, automatic
operation will be disabled. In that case, press and hold the 

 or 

 switch, and

the moon roof will tilt up and pause for approximately 1 second. Then it will tilt down,

open and close. Check to make sure that the moon roof is completely closed and then

release the switch.

*3 : 

If the switch is released at the incorrect time, the procedure will have to be performed

again from the beginning.

*4 : 

If the switch is released after the above mentioned 10 second pause, automatic
operation will be disabled. In that case, press and hold the 

 or 

 switch, and

the moon roof will tilt up and pause for approximately 1 second. Then it will tilt down,

open and close. Check to make sure that the moon roof is completely closed and then

release the switch.

9-6. If the moon roof or electronic sunshade does not operate correctly

640

If the panoramic moon roof/electronic sunshade does not operate cor-
rectly

Initialize panoramic moon roof / electronic sunshade

1

Stop the vehicle.

2

Turn the engine switch to ON.

3

Slide and hold the 

 switch or 

 switch forward. Continue pressing

the switch for approximately 10 seconds after the panoramic moon roof
or electronic sunshade closes and reopens. The panoramic moon roof and
electronic sunshade will start to close.

*1

4

Check that the panoramic moon roof and electronic sunshade are fully
closed and release the switch.

If the moon roof does not fully close even after performing the above procedure
correctly, have the vehicle inspected by your Lexus dealer.

*1 : 

If the switch is released at the incorrect time, the procedure will have to be performed

again from the beginning.

9-6. If the moon roof or electronic sunshade does not operate correctly

641

9

When tr

ouble arises

If the rear seats does not operate correctly

Initialize rear seats (Vehicles with a power back door)

1

Check that the seat is free of obstructions.

2

Fold down the seat to be initialized.

3

Press and hold the   switch of the switch in the luggage compartment for
the seat to be initialized.

4

Within 10 seconds, press the   switch of the second seat switch 5 times.

5

After 10 seconds, after a buzzer sounds 3 times, release the   switch of the
switch in the luggage compartment.

6

Press the   switch of the switch in the luggage room or the   switch of the
switch in the luggage room or second seat switch to return the seatback.

During the seatback return operation, the seatback will move automatically and a
buzzer will sound.
A buzzer will sound twice when the operation is complete.
If the buzzer does not stop sounding after performing the previous procedure, have
the vehicle inspected by your Lexus dealer.

9-7. If the rear seats does not operate correctly

642

If refueling cannot be performed

If the fuel filler door cannot be opened

If the fuel filler door opener switch cannot be operated, contact your Lexus
dealer to service the vehicle. In case where refueling is urgently necessary, the
following procedure can be used to open the fuel filler door.

1

Remove the cover inside the luggage com-
partment by inserting a screwdriver.

When removing the cover, to prevent damage,
cover the tip of the screwdriver with a rag.

2

Pull the lever.

9-8. If refueling cannot be performed

643

9

When tr

ouble arises