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Lexus ES (2022 year). Manual in english - page 3

1-2. Child safety

Check the positions of the exclu-
sive fixing bars, and install the child
restraint system to the seat.

After installing the child restraint
system, rock it back and forth to
ensure that it is installed securely.
(



P.65)

Top tether anchorages

Top tether anchorages are provided
for the outboard rear seats.
Use top tether anchorages when fixing
the top strap.

Top tether anchorages

Top strap

Fixing the top strap to the top
tether anchorages

Install the child restraint system in
accordance to the operation manual
enclosed with the child restraint sys-
tem.

Remove the head restraint.

Open the top tether anchorages
cover, latch the hook onto the top

WARNING

When installing a child restraint sys-

tem

Observe the following precautions.

Failure to do so may result in death or

serious injury.

After securing a child restraint system,

never adjust the seat.

When using the lower anchorages, be

sure that there are no foreign objects

around the anchorages and that the

seat belt is not caught behind the child

restraint system.

Follow all installation instructions pro-

vided by the child restraint system

manufacturer.

Using a top tether anchorage

A
B

1-2. Child safety

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tether anchorage and tighten the
top strap.

Make sure the top strap is securely

latched. (



P.65)

Hook

Top strap

WARNING

When installing a child restraint sys-

tem

Observe the following precautions.

Failure to do so may result in death or

serious injury.

Firmly attach the top strap and make

sure that the belt is not twisted.

Do not attach the top strap to anything

other than the top tether anchorages.

After securing a child restraint system,

never adjust the seat.

Follow all installation instructions pro-

vided by the child restraint system

manufacturer.

NOTICE

Top tether anchorages

When not in use, make certain to close

the lid. If it remains open, the lid may be

damaged.

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B

1-3. Emergency assistance

1-3.Emergency assistance

: Operates within the eCall coverage.

The system name differs depending on
the country.

“SOS” button

Indicator lights

Microphone

Speaker

: This button is intended for communica-

tion with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not relate
to the device and are not intended for
communication with the eCall system

operator.

Automatic Emergency Calls

If any airbag deploys, the system is
designed to automatically call the
eCall control center.

The answering

operator receives the vehicle’s loca-
tion, the time of the incident and the
vehicle VIN, and attempts to speak
with the vehicle occupants to assess
the situation. If the occupants are
unable to communicate, the operator
automatically treats the call as an
emergency and contacts the nearest
emergency services provider (112 sys-
tem etc.) to describe the situation and
request that assistance be sent to the
location.

: In some cases, the call cannot be made.

(



P.69)

Manual Emergency Calls

In the event of an emergency, press the
“SOS” button to call the eCall control
center.

The answering operator will

determine your vehicle’s location,
assess the situation, and dispatch the
necessary assistance required.
Make sure to open the cover before
pressing the “SOS” button.

eCall

eCall is a telematics service that
uses Global Navigation Satellite
System (GNSS) data and embed-
ded cellular technology to enable
the following emergency calls to be
made: Automatic emergency calls
(Automatic Collision Notification)
and manual emergency calls (by
pressing the “SOS” button). This
service is required by European
Union Regulations.

System components

A
B
C
D

Emergency Notification Ser-
vices

1-3. Emergency assistance

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If you accidentally press the “SOS” button,
tell the operator that you are not experi-
encing an emergency.

: In some cases, the call cannot be made.

(



P.69)

When the power switch is turned to
ON mode, the red indicator light will
illuminate for 10 seconds. Then, the
green indicator light will illuminate for
2 seconds and remain illuminated if the
system is functioning properly. The
indicator lights indicate the following:



If the green indicator light illumi-
nates and stays on, the system is
enabled.



If the green indicator light flashes
twice per second, an automatic or
manual Emergency Call is being
made.



If the red indicator light illuminates
at any time other than immediately
after the power switch is turned to
ON mode, the system may be mal-
functioning or the backup battery
may be depleted. Contact any
authorized Lexus retailer or Lexus
authorized repairer, or any reliable

repairer.



If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.

Free/Open Source Software Informa-

tion

This product contains Free/Open Source

Software (FOSS).
The license information and/or the source

code of such FOSS can be found at the fol-

lowing URL.
http://www.opensourceautomotive.com/

dcm/lexus/

Indicator lights

WARNING

When the Emergency Call may not

be made

It may not be possible to make Emer-

gency Calls in any of the following situ-

ations. In such cases, report to

emergency services provider (112 sys-

tem etc.) by other means such as

nearby public phones.

• Even when the vehicle is in the cellular

phone service area, it may be difficult

to connect to the eCall control center

if the reception is poor or the line is

busy. In such cases, even though the

system attempts to connect to the

eCall control center, you may not be

able to connect to the eCall control

center to make Emergency Calls and

contact emergency services.

• When the vehicle is out of the cellular

phone service area, the Emergency

Calls cannot be made.

1-3. Emergency assistance

WARNING

• When any related equipment (such as

the “SOS” button panel, indicator

lights, microphone, speaker, DCM,

antenna, or any wires connecting the

equipment) is malfunctioning, dam-

aged or broken, the Emergency Call

cannot be made.

• During an Emergency Call, the system

makes repeated attempts to connect

to the eCall control center. However,

if it cannot connect to the eCall control

center due to poor radio wave recep-

tion, the system may not be able to

connect to the cellular network and

the call may finish without connecting.

The red indicator light will blink for

approximately 30 seconds to indicate

this disconnection.

If the 12-volt battery’s voltage

decreases or there is a disconnection,

the system may not be able to connect

to the eCall control center.

The Emergency Call system might not

work outside of EU area, depending

on the available infrastructure in the

country.

When the Emergency Call system is

replaced with a new one

The Emergency Call system should be

registered. Contact any authorized

Lexus retailer or Lexus authorized

repairer, or any reliable repairer.

For your safety

Please drive safely.

The function of this system is to assist

you in making the Emergency Call in

case of accidents such as traffic acci-

dents or sudden medical emergencies,

and it does not protect the driver or

passengers in any way. Please drive

safely and fasten your seatbelts at all

times for your safety.

In case of an emergency, make lives

the top priority.

If you smell anything burning or other

unusual smells, leave the vehicle and

evacuate to a safe area immediately.

If the airbags deploy when the system

is operating normally, the system

makes emergency call. The system

also makes emergency call when the

vehicle is struck from the rear or rolls

over, even if the airbags do not deploy.

For safety, do not make the Emer-

gency Call while driving.

Making calls during driving may cause

mishandling of the steering wheel,

which may lead to unexpected acci-

dents.

Stop the vehicle and confirm the safety

of your surroundings before making

the Emergency Call.

When changing fuses, please use the

specified fuses. Using other fuses may

cause ignition or smoke in the circuit

and lead to a fire.

Using the system while there is smoke

or an unusual smell may cause a fire.

Stop using the system immediately and

consult any authorized Lexus retailer

or Lexus authorized repairer, or any

reliable repairer.

NOTICE

To prevent damage

Do not pour any liquids onto the “SOS”

button panel, etc. and do not impact it.

If the “SOS” button panel, speaker or

microphone malfunctions during an

Emergency Call or manual mainte-

nance check

It may not be possible to make Emer-

gency Calls, confirm the system status, or

communicate with the eCall control cen-

ter operator. If any of the above equip-

ment is damaged, please consult any

authorized Lexus retailer or Lexus

authorized repairer, or any reliable

repairer.

1-3. Emergency assistance

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Data processing flow

Server

Storage

Processing

DCM

Activation of data sharing is done by enabling a service on the “Lexus Link” app
or purchasing a service that requires data collection.

Server activates the service in the DCM and defines which vehicle data to col-
lect.

Defined vehicle data is collected by the DCM.

Data is shared with the server.

Data is stored in the server.

Data is processed in the server for fulfilling the service.

Processed data is presented to the customer.

For a list of eligible services in your region please visit the Lexus website or contact
any authorized Lexus retailer or Lexus authorized repairer, or any reliable
repairer.

System overview of added service (if equipped)

A
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D

1-3. Emergency assistance

Implementing Regulation

Implementing Regulation Annex1 PART3 User Information

Conformity

1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM

1.1.

Overview of the 112-based eCall in-vehicle system,
its operation and functionalities

1.2.

The 112-based eCall service is a public service of
general interest and is accessible free of charge.

1.3.

The 112-based eCall in-vehicle system is activated by
default. It is activated automatically by means of in-
vehicle sensors in the event of a severe accident. It
will also be triggered automatically when the vehicle
is equipped with a TPS system which does not func-
tion in the event of a severe accident.

1.4.

The 112-based eCall in-vehicle system can also be
triggered manually, if needed. Instructions for manual
activation of the system

1.5.

In the event of a critical system failure that would dis-
able the 112-based eCall in-vehicle system, the fol-
lowing warning will be given to the occupants of the
vehicle

2. INFORMATION ON DATA PROCESSING

1-3. Emergency assistance

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2.1.

Any processing of personal data through the 112-
based eCall in-vehicle system shall comply with the
personal data protection rules provided for in Direc-
tives 95/46/EC and 2002/58/EC, and in particu-
lar, shall be based on the necessity to protect the vital
interests of the individuals in accordance with Article
7(d) of Directive 95/46/EC.

2.2.

Processing of such data is strictly limited to the pur-
pose of handling the emergency eCall to the single
European emergency number 112.

2.3. Types of data and its recipients

2.3.1.

The 112-based eCall in-vehicle system may collect
and process only the following data: Vehicle Identifi-
cation Number, Vehicle type (passenger vehicle or
light commercial vehicle), Vehicle propulsion stor-
age type (gasoline/diesel/CNG/LPG/elec-
tric/hydrogen), Vehicle last three locations and
direction of travel, Log file of the automatic activation
of the system and its timestamp, Any additional data
(if applicable)

2.3.2.

Recipients of data processed by the 112-based eCall
in-vehicle system are the relevant public safety
answering points designated by the respective public
authorities of the country on which territory they are
located, to first receive and handle eCalls to the sin-
gle European emergency number 112. Additional
information (if available):

Implementing Regulation Annex1 PART3 User Information

Conformity

1-3. Emergency assistance

2.4. Arrangements for data processing

2.4.1.

The 112-based eCall in-vehicle system is designed in
such a way as to ensure that the data contained in the
system memory is not available outside the system
before an eCall is triggered. Additional remarks (if
any):

2.4.2.

The 112-based eCall in-vehicle system is designed in
such a way as to ensure that it is not traceable and not
subject to any constant tracking in its normal opera-
tion status. Additional remarks (if any):

2.4.3.

The 112-based eCall in-vehicle system is designed in
such a way as to ensure that data in the system inter-
nal memory is automatically and continuously
removed.

2.4.3.1.

The vehicle location data is constantly overwritten in
the internal memory of the system so as always to
keep maximum of the last three up-to-date locations
of the vehicle necessary for the normal functioning of
the system.

2.4.3.2.

The log of activity data in the 112-based eCall in-vehi-
cle system is kept for no longer than necessary for
attaining the purpose of handling the emergency
eCall and in any case not beyond 13 hours from the
moment an emergency eCall was initiated.

Implementing Regulation Annex1 PART3 User Information

Conformity

1-3. Emergency assistance

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2.5. Modalities for exercising data subject’s rights

2.5.1.

The data subject (the vehicle’s owner) has a right of
access to data and as appropriate to request the rec-
tification, erasure or blocking of data, concerning him
or her, the processing of which does not comply with
the provisions of Directive 95/46/EC. Any third
parties to whom the data have been disclosed have
to be notified of such rectification, erasure or block-
ing carried out in compliance with this Directive,
unless it proves impossible or involves a dispropor-
tionate effort.

2.5.2.

The data subject has a right to complain to the com-
petent data protection authority if he or she consid-
ers that his or her rights have been infringed as a
result of the processing of his or her personal data.

2.5.3.

Contact service responsible for handling access
requests (if any):



P.76

3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)

Implementing Regulation Annex1 PART3 User Information

Conformity

1-3. Emergency assistance

Service responsible for handling access requests

3.1.

Description of the operation and the functionalities of
the TPS system/added value service

P.71

3.2.

Any processing of personal data through the TPS
system/other added value service shall comply with
the personal data protection rules provided for in
Directives 95/46/EC and 2002/58/EC.

3.2.1.

Legal basis for the use of TPS system and/or added
value services and for processing data through them

The European

Union Gen-

eral Data Pro-

tection

Regulation

3.3.

The TPS system and/or other added value services
shall process personal data only on the base of the
explicit consent of the data subject (the vehicle’s
owner or owners).

3.4.

Modalities for data processing through TPS system
and/or other added value services, including any
necessary additional information regarding trace-
ability, tracking and processing of personal data

P.71

3.5.

The owner of a vehicle equipped with a TPS eCall
system and/or other added value service in addition
to the 112-based eCall in-vehicle system has the right
to choose to use the 112-based eCall in-vehicle sys-
tem rather than the TPS eCall system and the other
added value service.

3.5.1.

Contact details for handling TPS eCall system deac-
tivation requests

N/A

Country

Contact information

Austria

datenschutz@toyota-frey.at

Belgium/Luxembourg

privacy@toyota.be

Croatia

dpcp@toyota.hr

Czech Republic/Hungary/Slovakia

adatvedelem@toyota-ce.com

Implementing Regulation Annex1 PART3 User Information

Conformity

1-3. Emergency assistance

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Denmark

toyota@toyota.dk og

Estonia

privacy@lexus.ee

Finland

tietosuoja@toyota.fi

France

delegue.protectiondonnees@toyota-europe.com

Germany

Toyota.Datenschutz@toyota.de

Great Britain

privacy@tgb.toyota.co.uk

Greece

customer@toyota.gr

Iceland

personuvernd@toyota.is

Ireland

customerservice@toyota.ie

Italy

tmi.dpo@toyota-europe.com

Netherlands

www.toyota.nl/klantenservice

Norway

personvern@toyota.no

Poland

klient@toyota.pl

Portugal

gestaodadospessoais@toyotacaetano.pt

Romania

relatii.clienti@toyota.ro

Slovenia

dpcp@toyota.si

Spain

clientes@lexusauto.es / dpo@lexusauto.es

Sweden

integritet@lexus.se

Switzerland

info@toyota.ch

Country

Contact information

1-4. Hybrid system

1-4.Hybrid system

The illustration is an example for explanation and may differ from the actual item.

Gasoline engine

Electric motor (traction motor)

When stopped/during start off

The gasoline engine stops

when the

vehicle is stopped. During start off, the
electric motor (traction motor) drives
the vehicle. At slow speeds or when
traveling down a gentle slope, the
engine is stopped

and the electric

motor (traction motor) is used.
When the shift lever is in N, the hybrid
battery (traction battery) is not being

charged.

: When the hybrid battery (traction bat-

tery) requires charging or the engine is
warming up, etc., the gasoline engine will
not automatically stop.

During normal driving

The gasoline engine is predominantly
used. The electric motor (traction
motor) charges the hybrid battery
(traction battery) as necessary.

Hybrid system features

Your vehicle is a hybrid vehicle. It has characteristics different from conven-
tional vehicles. Be sure you are closely familiar with the characteristics of your
vehicle, and operate it with care.
The hybrid system combines the use of a gasoline engine and an electric motor
(traction motor) according to driving conditions, improving fuel efficiency and
reducing exhaust emissions.

System components

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1-4. Hybrid system

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When accelerating sharply

When the accelerator pedal is
depressed heavily, the power of the
hybrid battery (traction battery) is
added to that of the gasoline engine via
the electric motor (traction motor).

When braking (regenerative brak-
ing)

The wheels operate the electric motor
(traction motor) as a power generator,
and the hybrid battery (traction bat-
tery) is charged.

Regenerative braking

In the following situations, kinetic energy

is converted to electric energy and

deceleration force can be obtained in

conjunction with the recharging of the

hybrid battery (traction battery).

• The accelerator pedal is released while

driving with the shift lever in D or S.

• The brake pedal is depressed while driv-

ing with the shift lever in D or S.

While the GPF system (



P.302) is

operating to regenerate the exhaust gas

filter, the hybrid battery (traction battery)

may not be recharged.

EV indicator

The EV indicator comes on when the vehi-

cle is driven using only the electric motor

(traction motor) or the gasoline engine is

stopped.

Conditions in which the gasoline engine

may not stop

The gasoline engine starts and stops auto-

matically. However, it may not stop auto-
matically in the following conditions

During gasoline engine warm-up

During hybrid battery (traction battery)

charging

When the temperature of the hybrid bat-

tery (traction battery) is high or low

When the heater is switched on

: Depending on the circumstances, the

gasoline engine may also not stop auto-
matically in other situations.

Charging the hybrid battery (traction

battery)

As the gasoline engine charges the hybrid

battery (traction battery), the battery does

not need to be charged from an outside

source. However, if the vehicle is left

parked for a long time the hybrid battery

(traction battery) will slowly discharge. For

this reason, be sure to drive the vehicle at

least once every few months for at least 30

minutes or 16 km (10 miles). If the hybrid

battery (traction battery) becomes fully dis-

charged and you are unable to start the

hybrid system, contact any authorized

Lexus retailer or Lexus authorized repairer,

or any reliable repairer.

Charging the 12-volt battery



P.446

After the 12-volt battery has discharged

or when the terminal has been removed

and installed during exchange, etc.

The gasoline engine may not stop even if

the vehicle is being driven by the hybrid

battery (traction battery). If this continues

for a few days, contact any authorized

Lexus retailer or Lexus authorized repairer,

or any reliable repairer.

Sounds and vibrations specific to a

hybrid vehicle

There may be no engine sound or vibration

even though the vehicle is able to move with

the “READY” indicator is illuminated. For

safety, apply the parking brake and make

sure to shift the shift lever to P when parked.
The following sounds or vibrations may

1-4. Hybrid system

occur when the hybrid system is operating

and are not a malfunction:

Motor sounds may be heard from the

engine compartment.

Sounds may be heard from the hybrid

battery (traction battery) under the rear

seats when the hybrid system starts or

stops.

Relay operating sounds such as a snap or

soft clank will be emitted from the hybrid

battery (traction battery), under the rear

seats, when the hybrid system is started

or stopped.

Sounds from the hybrid system may be

heard when the trunk lid is open.

Sounds may be heard from the transmis-

sion when the gasoline engine starts or

stops, when driving at low speeds, or

during idling.

Engine sounds may be heard when

accelerating sharply.

Sounds may be heard due to regenera-

tive braking when the brake pedal is

depressed or as the accelerator pedal is

released.

Vibration may be felt when the gasoline

engine starts or stops.

Cooling fan sounds may be heard from

the air intake vent under the rear seat.

Maintenance, repair, recycling, and dis-

posal

Contact any authorized Lexus retailer or

Lexus authorized repairer, or any reliable

repairer regarding maintenance, repair,

recycling and disposal. Do not dispose of

the vehicle yourself.

Customization

Settings (e.g. on/off operation of the EV

indicator) can be changed.

(Customizable features:



P.463)

When driving with the gasoline engine

stopped, a sound, which changes in
accordance with the driving speed, will
be played in order to warn people
nearby of the vehicle’s approach. This
sound may be heard inside the vehicle.
The sound will stop when the vehicle
speed exceeds approximately 25
km/h (15 mph).

Acoustic Vehicle Alerting System

In the following cases, the Acoustic Vehicle

Alerting System may be difficult for sur-

rounding people to hear.

In very noisy areas

In the wind or the rain

Also, as the Acoustic Vehicle Alerting Sys-

tem is installed on the front of the vehicle, it

may be more difficult to hear from the rear

of the vehicle compared to the front.

If “Acoustic Vehicle Alert System Mal-

function Visit Your Dealer” is displayed

on the multi-information display

The system may be malfunctioning. Have

the vehicle inspected by any authorized

Lexus retailer or Lexus authorized repairer,

or any reliable repairer.

Acoustic Vehicle Alerting Sys-
tem

1-4. Hybrid system

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The illustration is an example for explanation and may differ from the actual item.

Warning label

Service plug

Hybrid battery (traction battery)

High voltage cables (orange)

Electric motor (traction motor)

Power control unit

Air conditioning compressor

Running out of fuel

When the vehicle has run out of fuel and the

hybrid system cannot be started, refuel the

vehicle with at least enough gasoline to

make the low fuel level warning light

(



P.409) go off. If there is only a small

amount of fuel, the hybrid system may not

be able to start. (The standard amount of

fuel is about 9.0 L [2.4 gal., 2.0 Imp.gal.],

when the vehicle is on a level surface. This

value may vary when the vehicle is on a

slope. Add extra fuel when the vehicle is

inclined.)

Hybrid system precautions

Take care when handling the hybrid system, as it is a high voltage system
(about 650 V at maximum) as well as contains parts that become extremely
hot when the hybrid system is operating. Obey the warning labels attached to
the vehicle.

System components

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E
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