Lexus LC500h (2021 year). Manual in english

1-3. Lexus Enform

For safety and security

1-3.Lexus Enform

: If equipped



Vehicles without sunshade

“SOS” button

LED light indicators

Microphone



Vehicles with sunshade

“SOS” button

LED light indicators

Microphone

Lexus Enform Safety Con-
nect

Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.

System components

A
B
C

1-3. Lexus Enform

For safety and security

Subscribers have the following Safety
Connect services available:



Automatic Collision Notification

Helps drivers receive necessary response
from emergency service providers.
(



P.58

)

: U.S. Patent No. 7,508,298 B2



Stolen Vehicle Location

Helps drivers in the event of vehicle theft.
(



P.58

)



Emergency Assistance Button
(“SOS”)

Connects drivers to response-center sup-
port. (



P.59

)



Enhanced Roadside Assistance

Provides drivers various on-road assis-
tance. (



P.59

)

After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
• The United States

1-800-25-LEXUS (1-800-255-3987)

• Canada

1-800-26-LEXUS (1-800-265-3987)

• Puerto Rico

1-877-539-8777

■

Safety Connect Services Information

●

Phone calls using the vehicle’s
Bluetooth

technology will not be possi-

ble during Safety Connect.

●

Safety Connect is available beginning Fall

Services

Subscription

1-3. Lexus Enform

2009 on select Lexus models (in the

contiguous United States only). Contact

with the Safety Connect response center

is dependent upon the telematics device

being in operative condition, cellular con-

nection availability, and GPS satellite sig-

nal reception, which can limit the ability to

reach the response center or receive

emergency service support. Enrollment

and Telematics Subscription Service

Agreement required. A variety of sub-

scription terms is available; charges vary

by subscription term selected and loca-

tion.

●

Automatic Collision Notification, Emer-

gency Assistance and Stolen Vehicle

Location will function in the United

States, including Hawaii and Alaska,

Puerto Rico and in Canada, and

Enhanced Roadside Assistance will func-

tion in the United States, Puerto Rico and

in Canada.

●

Automatic Collision Notification, Emer-

gency Assistance, Stolen Vehicle and

Enhanced Road Assistance will not func-

tion in the United States Virgin Islands.

For vehicles first sold in the USVI, no

Safety Connect services will function in

and outside the United States Virgin

Islands.

●

Safety Connect services are not subject

to section 255 of the Telecommunica-

tions Act and the device is not TTY com-

patible.

■

Languages

The Safety Connect response center will

offer support in multiple languages. The

Safety Connect system will offer voice

prompts in English, Spanish, and French.

Please indicate your language of choice

when enrolling.

■

When contacting the response center

You may be unable to contact the response

center if the network is busy.

When the engine switch <power

switch> is turned to IGNITION ON
mode <ON mode>, the red indicator
light comes on for 2 seconds then turns
off. Afterward, the green indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:



Green indicator light on = Active
service



Green indicator light flashing =
Safety Connect call in process



Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)



No indicator light (off) = Safety
Connect service not active

■

Automatic Collision Notification

In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the agent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.

■

Stolen Vehicle Location

If your vehicle is stolen, Safety Connect

Safety Connect LED light Indi-
cators

Safety Connect services

1-3. Lexus Enform

For safety and security

can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.

■

Emergency Assistance Button
(“SOS”)

In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.

If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.

■

Enhanced Roadside Assistance

Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a

description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.

Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.



ANSI (American National Stan-
dards Institute) C95.1 [1992]



NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]



ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]

Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engineers, and physi-
cians from universities, and govern-
ment health agencies and industries

Safety information for Safety
Connect

1-3. Lexus Enform

reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.

: If equipped

After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app store, and register
within the app (or enroll and complete
registration at the dealer), you can
begin using these services. (



P.55)

A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.

■

Availability of service

Lexus Enform Remote is available in the

contiguous United States, Washington D.C.

and Alaska.
Lexus Enform Remote is not available in

some countries or areas.

■

Lexus Enform Remote Information

●

Lexus Enform Remote should only be

used by authorized users.

●

Laws in some communities may require

that the vehicle be within view of the user

Lexus Enform Remote

Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/.
Function of the Lexus Enform
Remote is achieved by using DCM
(Data Communication Module).

Subscription

1-3. Lexus Enform

For safety and security

when operating Lexus Enform Remote.

In some states, use of Lexus Enform

Remote may violate state or local laws.

Before using Lexus Enform Remote,

check your state and local laws.

●

Any malfunction of the Lexus should be

repaired by your Lexus dealer.

●

Lexus Enform Remote is designed to

work at temperatures above -22°F (-

30°C). This specification is related to the

Lexus Enform Remote operation, but is

dependent on the vehicle’s operating

temperature range which may be differ-

ent.

●

Content is subject to change without

notice.

●

Some features of the Lexus Enform

Remote may not be available on some

models.

●

Additional information can be found at

www.lexus.com/enform/.

●

Availability of functions of the Lexus

Enform service is dependent on network

reception level.

■

Safety information for Lexus Enform

Remote

Refer to the safety information for Safety

Connect:



P.59

: If equipped

■

Availability of service

Lexus Enform Service Connect is not avail-

able in some countries or areas.

■

Lexus Enform Service Connect Infor-

mation

Availability of functions of the Lexus Enform

Service Connect is dependent on network

reception level.

■

Safety information for Lexus Enform

Service Connect

Refer to the safety information for Safety

Connect:



P.59

Lexus Enform Service Con-
nect

Lexus Enform Service Connect
uses DCM (Data Communication
Module) to collect and transmit
vehicle data that allows Lexus to
provide:



Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle Alerts,
Required Maintenance, and Vehi-
cle Condition Status)



Maintenance Notifications



Vehicle Alert Notifications

For details about this service and
how to register, refer to
http://www.lexus.com/enform/.
The Lexus Enform Service Con-
nect is achieved by using a DCM
built in the vehicle.

1-4. Hybrid system

1-4.Hybrid system

The illustration is an example for explanation and may differ from the actual item.

Gasoline engine

Electric motor (traction motor)

■

When stopped/during start off

The gasoline engine stops

when the

vehicle is stopped. During start off, the
electric motor (traction motor) drives
the vehicle. When the accelerator
pedal is only lightly depressed, such as
when traveling on a level surface or

down a gentle slope, the engine is
stopped

and the electric motor (trac-

tion motor) is used.
When the shift position is in N, the
hybrid battery (traction battery) is not
being charged.

Hybrid system features (LC500h)

Your vehicle is a hybrid vehicle. It has characteristics different from conven-
tional vehicles. Be sure you are closely familiar with the characteristics of your
vehicle, and operate it with care.
The hybrid system combines the use of a gasoline engine and an electric motor
(traction motor) according to driving conditions, improving fuel efficiency and
reducing exhaust emissions.
In addition to the conventional system, exclusive control is performed for four
driving conditions (starting off, accelerating, low-speed driving and high-
speed cruising) to optimize the drive force and fuel efficiency, allowing for a
more powerful drive and a higher fuel efficiency.

System components

A
B

1-4. Hybrid system

For safety and security

: When the hybrid battery (traction bat-

tery) requires charging or the engine is
warming up, etc., the gasoline engine will
not automatically stop.

■

During normal driving

The gasoline engine is predominantly
used. The electric motor (traction
motor) charges the hybrid battery
(traction battery) as necessary.

■

When accelerating sharply

When the accelerator pedal is
depressed heavily, the power of the
hybrid battery (traction battery) is
added to that of the gasoline engine via
the electric motor (traction motor).

■

When braking (regenerative brak-
ing)

The wheels operate the electric motor
(traction motor) as a power generator,
and the hybrid battery (traction bat-
tery) is charged.

■

Regenerative braking

In the following situations, kinetic energy is

converted to electric energy and decelera-

tion force can be obtained in conjunction

with the recharging of the hybrid battery

(traction battery).

●

The accelerator pedal is released while

driving with the shift position in D or M.

●

The brake pedal is depressed while driv-

ing with the shift position in D or M.

■

EV indicator

The EV indicator comes on when the vehi-

cle is driven using only the electric motor

(traction motor) or the gasoline engine is

stopped.

■

Conditions in which the gasoline engine

may not stop

The gasoline engine starts and stops auto-

matically. However, it may not stop auto-
matically in the following conditions

●

During gasoline engine warm-up

●

During hybrid battery (traction battery)

charging

●

When the temperature of the hybrid bat-

tery (traction battery) is high or low

●

When the heater is switched on

●

When the shift position is in M

: Depending on the circumstances, the

gasoline engine may also not stop auto-
matically in other situations.

■

Charging the hybrid battery (traction

battery)

As the gasoline engine charges the hybrid

battery (traction battery), the battery does

not need to be charged from an outside

source. However, if the vehicle is left parked

for a long time the hybrid battery (traction

battery) will slowly discharge. For this rea-

son, be sure to drive the vehicle at least

once every few months for at least 30 min-

utes or 10 miles (16 km). If the hybrid bat-

tery (traction battery) becomes fully

discharged and you are unable to start the

hybrid system, contact your Lexus dealer.

■

Charging the 12-volt battery



P.374

■

After the 12-volt battery has discharged

or when the terminal has been removed

and installed during exchange, etc.

The gasoline engine may not stop even if

the vehicle is being driven by the hybrid bat-

tery (traction battery). If this continues for a

few days, contact your Lexus dealer.

1-4. Hybrid system

■

Sounds and vibrations specific to a

hybrid vehicle

There may be no engine sound or vibration

even though the vehicle is able to move with

the “READY” indicator is illuminated. For

safety, apply the parking brake and make

sure to shift the shift position to P when

parked.
The following sounds or vibrations may

occur when the hybrid system is operating

and are not a malfunction:

●

Motor sounds may be heard from the

engine compartment.

●

Sounds may be heard from the hybrid

battery (traction battery) behind the rear

seats when the hybrid system starts or

stops.

●

Relay operating sounds such as a snap or

soft clank will be emitted from the hybrid

battery (traction battery), behind the rear

seats, when the hybrid system is started

or stopped.

●

Sounds from the hybrid system may be

heard when the trunk lid is open.

●

Sounds may be heard from the transmis-

sion when the gasoline engine starts or

stops, when driving at low speeds, or

during idling.

●

Engine sounds may be heard when

accelerating sharply.

●

Sounds may be heard due to regenera-

tive braking when the brake pedal is

depressed or as the accelerator pedal is

released.

●

Vibration may be felt when the gasoline

engine starts or stops.

●

Cooling fan sounds may be heard from

the air intake vents under the rear seats.

■

Maintenance, repair, recycling, and dis-

posal

Contact your Lexus dealer regarding main-

tenance, repair, recycling and disposal. Do

not dispose of the vehicle yourself.

■

Customization

Settings (e.g. on/off operation of the EV

indicator) can be changed.

(Customizable features:



P.405)

When driving with the gasoline engine
stopped, a sound, which changes in
accordance with the driving speed, will
be played in order to warn people
nearby of the vehicle’s approach. The
sound will stop when the vehicle speed
exceeds approximately 22 mph (35
km/h).

■

Vehicle proximity notification system

In the following cases, the vehicle proximity

notification system may be difficult for sur-

rounding people to hear.

●

In very noisy areas

●

In the wind or the rain

Also, as the vehicle proximity notification

system is installed on the front of the vehicle,

it may be more difficult to hear from the rear

of the vehicle compared to the front.

■

If “Proximity Notification System Mal-

function Visit Your Dealer” is displayed

on the multi-information display

The system may be malfunctioning. Have

the vehicle inspected by your Lexus dealer.

Vehicle proximity notification
system

1-4. Hybrid system

For safety and security

The illustration is an example for explanation and may differ from the actual item.

Warning label

Power control unit

Electric motor (traction motor)

Hybrid battery (traction battery)

Service plug

High voltage cables (orange)

Air conditioning compressor

■

Running out of fuel

When the vehicle has run out of fuel and the

hybrid system cannot be started, refuel the

vehicle with at least enough gasoline to

make the low fuel level warning light

(



P.351) go off. If there is only a small

amount of fuel, the hybrid system may not

be able to start. (The standard amount of

fuel is about 3.3 gal. [12.6 L, 2.8 Imp.gal.],

when the vehicle is on a level surface. This

value may vary when the vehicle is on a

slope. Add extra fuel when the vehicle is

inclined.)

■

Electromagnetic waves

●

High voltage parts and cables on hybrid

vehicles incorporate electromagnetic

Hybrid system precautions (LC500h)

Take care when handling the hybrid system, as it is a high voltage system (about
650 V at maximum) as well as contains parts that become extremely hot when
the hybrid system is operating. Obey the warning labels attached to the vehi-
cle.

System components

A
B
C
D

E
F

1-4. Hybrid system

shielding, and therefore emit approxi-

mately the same amount of electromag-

netic waves as conventional gasoline

powered vehicles or home electronic

appliances.

●

Your vehicle may cause sound interfer-

ence in some third party-produced radio

parts.

■

Hybrid battery (traction battery)

The hybrid battery (traction battery) has a

limited service life. The lifespan of the

hybrid battery (traction battery) can

change in accordance with driving style and

driving conditions.

■

Starting the hybrid system in an

extremely cold environment

When the hybrid battery (traction battery)

is extremely cold (below approximately -

22°F [-30°C]) under the influence of the

outside temperature, it may not be possible

to start the hybrid system. In this case, try to

start the hybrid system again after the tem-

perature of the hybrid battery increases due

to the outside temperature increase etc.

WARNING

■

High voltage precautions

This vehicle has high voltage DC and AC

systems as well as a 12-volt system. DC

and AC high voltage is very dangerous

and can cause severe burns and electric

shock that may result in death or serious

injury.

●

Never touch, disassemble, remove or

replace the high voltage parts, cables

or their connectors.

●

The hybrid system will become hot

after starting as the system uses high

voltage. Be careful of both the high

voltage and the high temperature, and

always obey the warning labels

attached to the vehicle.

●

Never try to open the service plug

access hole located behind the rear

seats. The service plug is used only

when the vehicle is serviced and is

subject to high voltage.

■

Road accident cautions

Observe the following precautions to

reduce the risk of death or serious injury:

●

Stop the vehicle in a safe place to pre-

vent subsequent accidents. While

depressing the brake pedal, apply the

parking brake and shift the shift posi-

tion to P to stop the hybrid system.

Then, slowly release the brake pedal.

●

Do not touch the high voltage parts,

cables and connectors.

●

If electric wires are exposed inside or

outside your vehicle, an electric shock

may occur. Never touch exposed elec-

tric wires.

●

Do not touch the battery if liquid is

leaking from or adhering to it.

If electrolyte (carbonic-based organic

electrolyte) from the hybrid battery

(traction battery) comes into contact

with the eyes or skin, it could cause

blindness or skin wounds. In the

unlikely event that it comes into con-

tact with the eyes or skin, wash it off

immediately with a large amount of

water, and seek immediate medical

attention.

1-4. Hybrid system

For safety and security

WARNING

●

If electrolyte is leaking from the hybrid

battery (traction battery), do not

approach the vehicle.

Even in the unlikely event that the

hybrid battery (traction battery) is

damaged, the internal construction of

the battery will prevent a large amount

of electrolyte from leaking out. How-

ever, any electrolyte that does leak out

will give off a vapor. This vapor is an

irritant to skin and eyes and could

cause acute poisoning if inhaled.

●

Do not bring burning or high-tem-

perature items close to the electrolyte.

The electrolyte may ignite and cause a

fire.

●

If a fire occurs in the hybrid vehicle,

leave the vehicle as soon as possible.

Never use a fire extinguisher that is not

meant for electric fires. Using even a

small amount of water may be danger-

ous.

●

If your vehicle needs to be towed, do

so with rear wheels raised. If the

wheels connected to the electric

motor (traction motor) are on the

ground when towing, the motor may

continue to generate electricity. This

may cause a fire. (



P.341)

●

Carefully inspect the ground under the

vehicle. If you find that liquid has

leaked onto the ground, the fuel sys-

tem may have been damaged. Leave

the vehicle as soon as possible.

■

Hybrid battery (traction battery)

●

Your vehicle contains a sealed lithium-

ion battery

●

Never resell, hand over or modify the

hybrid battery. To prevent accidents,

hybrid batteries that have been

removed from a disposed vehicle are

collected through Lexus dealer. Do not

dispose of the battery yourself.

Unless the battery is properly col-

lected, the following may occur, result-

ing in death or serious injury:

• The hybrid battery may be illegally dis-

posed of or dumped, and it is hazard-

ous to the environment or someone

may touch a high voltage part, result-

ing in an electric shock.

• The hybrid battery is intended to be

used exclusively with your hybrid vehi-

cle. If the hybrid battery is used outside

of your vehicle or modified in any way,

accidents such as electric shock, heat

generation, smoke generation, an

explosion and electrolyte leakage may

occur.

When reselling or handing over your

vehicle, the possibility of an accident is

extremely high because the person

receiving the vehicle may not be aware

of these dangers.

●

If your vehicle is disposed of without

the hybrid battery having been

removed, there is a danger of serious

electric shock if high voltage parts,

cables and their connectors are

touched. In the event that your vehicle

must be disposed of, the hybrid battery

must be disposed of by your Lexus

dealer or a qualified service shop. If

the hybrid battery is not disposed of

properly, it may cause electric shock

that can result in death or serious

injury.

1-4. Hybrid system

There are air intake vents under the
rear seats for the purpose of cooling
the hybrid battery (traction battery). If
the vents become blocked, the hybrid
battery input and output may be
restricted, leading to a reduction in
hybrid battery (traction battery) out-
put.

When a certain level of impact is
detected by the impact sensor, the
emergency shut off system blocks the
high voltage current and stops the fuel
pump to minimize the risk of electrocu-
tion and fuel leakage. If the emergency
shut off system activates, your vehicle
will not restart. To restart the hybrid
system, contact your Lexus dealer.

A message is automatically displayed
when a malfunction occurs in the
hybrid system or an improper opera-
tion is attempted.
If a warning message is shown on the
multi-information display, read the
message and follow the instructions.

NOTICE

■

Hybrid battery (traction battery)

Do not carry large amounts of water

such as water cooler bottles in the vehi-

cle. If water spills onto the hybrid battery

(traction battery), the battery may be

damaged. Have the vehicle inspected by

your Lexus dealer.

Hybrid battery (traction bat-
tery) air intake vents

NOTICE

■

Hybrid battery (traction battery) air

intake vents

●

Make sure not to block the air intake

vent with anything, such as a seat

cover, plastic cover, or luggage. If the

vents become blocked, the hybrid bat-

tery (traction battery) input and output

may be restricted, leading to a reduc-

tion in hybrid battery (traction battery)

output and a malfunction.

●

When dust etc. has accumulated in the

air intake vent, periodically clean it

with a vacuum cleaner to prevent the

vent from clogging.

●

Filters are installed to the air intake

vent. When the filters remain notice-

ably dirty even after cleaning the air

intake vent, filter cleaning or replace-

ment is recommended. When clean-

ing or replacing the filters, contact

your Lexus dealer.

Refer to P.291 for details on how to

clean the filters.

●

Do not get water or foreign materials

in the air intake vents as this may cause

a short circuit and damage the hybrid

battery (traction battery).

Emergency shut off system

Hybrid warning message

1-5. Theft deterrent system

1-5.Theft deterrent system

The indicator light flashes after the
engine switch <power switch> has been
turned off to indicate that the system is
operating.
The indicator light stops flashing after

the engine switch <power switch> has
been turned to ACCESSORY or
IGNITION ON mode <ON mode> to
indicate that the system has been can-
celed.

■

System maintenance

The vehicle has a maintenance-free type

engine immobilizer system <immobilizer

system>.

■

Conditions that may cause the system to

malfunction

●

If the grip portion of the key is in contact

with a metallic object

●

If the key is in close proximity to or touch-

ing a key registered to the security sys-

tem (key with a built-in transponder chip)

of another vehicle

■

Certifications for the engine immobilizer system <immobilizer system>



For vehicles sold in the U.S.A., Hawaii, Guam and Puerto Rico

Engine immobilizer system
<Immobilizer system>

The vehicle’s keys have built-in tran-
sponder chips that prevent the
engine <hybrid system> from start-
ing if a key has not been previously
registered in the vehicle’s on-board
computer.
Never leave the keys inside the
vehicle when you leave the vehicle.

This system is designed to help pre-
vent vehicle theft but does not guar-
antee absolute security against all
vehicle thefts.

Operating the system

Lexus LC500h (2021 year). Manual in english - page 3