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12-116 Electrical System ______________________________________________________ Figure 12-80: Audio Harness Connections. DIAGNOSIS -AUDIO SYSTEM 1. Verify the customer complaint. 2. Follow the radio service procedures. 3. If any technical service is required, have all the pertinent information ready before placing the call. NOTE: Before performing any diagnostic procedures or using any diagnostic tools, check wiring schematics for component cir- Audio System Diagnostic Kit J–39916-A is available from Kent-Moore. The kit contains a diagnostic CD and cassette, a head Identifying Concerns • Check for technical service bulletins. • For reception concerns, determine if the station is obtainable in the customers listening area. • To test for audio reception/noise, position the vehicle outside the building with the hood down. • Duplicate the customers complaint before trying to diagnose the system. Have the customer demonstrate the condition. Test drive the vehicle with the customer and then test drive another similar model vehicle (with a similar audio system) to do a • Before diagnosing, identify components, their features and the customer’s complaint. • Determine if any aftermarket equipment is installed on the vehicle. Disconnect the aftermarket equipment and determine if the customers complaint still exists. • Perform the following steps to identify a noisy component: 1. Identify the ignition switch key position in which the noise appears, such as: accessory, key on engine not running, and key on 2. Remove the fuses one at a time until the complaint condition has been eliminated. 3. Mark the complaint fuse(s) and reinstall all the fuses and circuit breakers. 4. Identify all the systems and the components powered by the complaint fuse(s). 5. Disconnect the components powered by the complaint fuse(s) one at a time until the complaint condition has been eliminated AUDIO ANTENNA LEAD-IN HARNESS |