Ford F-350 (2024 year). Manual in english

•

Always attempt to climb a steep hill
along the fall line of the slope and not
diagonally.

•

If the vehicle is unable to make it up
the hill, DO NOT attempt to turn back
down the slope. Place the vehicle in
low range and slowly back down in
reverse.

•

When descending a steep slope, select
low gear and engage hill descent
control. Use the accelerator and brake
pedals to control your descent speed.

Note:

Hill descent control is functional in

reverse and should be used in this situation.

Note:

Avoid turning on steep slopes or hills.

You could lose traction, slip sideways or a
possible vehicle roll over.

Driving Over Rocks and Gravel

Never attempt to straddle a rock that is
large enough to strike your axles or
undercarriage. Leave a generous gap
between your vehicle and other vehicles
to minimize the risk of damage. Avoid dust
clouds as they reduce visibility.

DRIVING THROUGH WATER
LIMITATIONS

WARNING:

Do not attempt to

cross a deep, fast flowing body of water.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.

Determine the depth and speed of the
current before attempting a water crossing.
As the water depth increases, reduce your
vehicle speed to avoid potential vehicle
damage.

The key to a safe crossing is the water
depth, current and bottom of the water's
condition. On soft bottoms, the vehicle
sinks in, effectively increasing the water
level on the vehicle. Make sure to consider
this when determining the depth of water.
Be aware that obstacles and debris may
be beneath the water’s surface.

Note:

Cross flowing water at an angle

heading slightly upstream.

Note:

Tread lightly and avoid damage to

the environment.

Drive slowly when crossing water. Start
very slowly when entering, then build
momentum. Proceed with a constant slow
speed lightly pressing on the accelerator.
Ease off the accelerator as you reach the
other side to diminish the front wave. Apply
the accelerator slowly and as necessary
to climb out of the other side

Note:

Do not try to accelerate through the

water crossing.

When driving too fast in water or through
deep water, the engine, transmission,
transfer case, axles, electrical components
or vehicle interior could ingest water.
Muddy waters can reduce the cooling
system effectiveness by depositing debris
into the radiator. The vehicle warranty does
not cover water damage. See below for
your vehicle’s capabilities.

Maximum Wading

Capability

Model

22 in (560 mm)

Vehicles without

Tremor or XL Off-

Road Packages

30 in (762 mm)

XL Off-Road

Package

33 in (838 mm)

Tremor Package

Bottom of the doors.

410

Off-Road Driving

Note:

When you are driving through water

do not exceed 4.3 mph (7 km/h)

Never stop or shut a vehicle off when
crossing deep water unless your vehicle
ingested water into the engine air intake.
If the engine stalls, do not attempt to
restart it. Keep the doors fully closed during
a water crossing. Take extra care crossing
any type of water. Do not drive into water
unless necessary. Only drive through areas
that are designated and approved.
Determine exit points that are downstream
of your entry point to allow for drifting. If
there are other vehicles ahead, wait until
they have left the water. Unsettled water
can make a safe passage more
challenging.

High currents even in shallow water can
wash the dirt out from around your tires or
push your vehicle across slippery rocks or
surfaces. Never attempt to cross flowing
water that is deeper than your vehicle's
ground clearance. Even in low currents your
vehicle's body surface area can be pushed
downstream and out of control. Do not
cross any body of water that is fast flowing
and rising, wait for the flow rate to reduce.

Vehicles used to cross water regularly
should be periodically inspected for signs
of water ingestion in all of the vehicle's
fluids. If water is found inside your vehicle
fluids, service your vehicle or see an
authorized dealer.

After driving through water and as soon as
it is safe to do so, check the brakes, horn,
lights, and steering wheel to make sure
everything is still in working order.

WATER WADING

WARNING:

Do not attempt to

cross a deep, fast flowing body of water.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.

As the water depth increases, you must
reduce your vehicle speed to avoid
potential vehicle damage.

E310941

•

Always determine the depth before
attempting a water crossing. Never
drive through water that is higher than
the bottom of the wheel hubs.

•

Slowly proceed and avoid splashing
water any more than is necessary.

•

Be aware that obstacles and debris
may be beneath the water’s surface.

•

Keep the doors fully closed during the
water crossing.

•

After driving through water and as soon
as it is safe to do so, check the brakes,
horn, lights, and steering wheel to
confirm those systems are properly
functioning.

411

Off-Road Driving

Note:

Engine damage can occur if water

enters the air filter.

AFTER DRIVING YOUR
VEHICLE OFF-ROAD

WARNING:

After off-road use,

before returning to the road, check the
wheels and tires for damage. Off-road
use may cause damage to your wheels
and tires that can lead to tire failure, loss
of vehicle control, serious injury or death.

WARNING:

Always re-inflate tires

to recommended tire pressures before
the vehicle is operated on-road. The
recommended pressure is located on the
tire label or safety certification label,
located on the B-pillar, inside the driver's
door.

After driving off-road check for damage to
your vehicle and, if necessary, have your
vehicle fixed as soon as possible. Inspect
the underbody of your vehicle by checking
tires, body structure, steering, suspension,
and exhaust system for damage.

Check the radiator for mud and debris and
clean as needed.

Remove accumulations of plants or brush.
These things could be a fire hazard or hide
damage to the fuel lines, brake hoses, and
propeller shafts.

With the vehicle off, use a low pressure
hose to wash away mud and fine debris.
You may need to reach past the active
grille shutters to remove larger debris.

If you experience unusual vibration after
driving in mud, slush or similar conditions,
check the wheels for impacted material.
Impacted material can cause vibrations
while driving and wheel imbalance.
Remove the material to resolve the
problem.

412

Off-Road Driving

COLD WEATHER
PRECAUTIONS - 6.7L DIESEL

Winter Grill Cover

(If Equipped)

The winter grill cover enhances heater
performance and will reduce the amount
of time it takes to warm the inside of your
vehicle in extremely cold conditions below
-0.4°F (-18°C).

The winter grill cover installs over the
outside of the front grill and restricts the
air flowing to the engine compartment by
covering the radiator grill openings.

E391665

Note:

The grill cover must be installed in

extremely cold conditions below 10.4°F
(-12°C) to prevent possible engine damage.

Usage Guidelines

The winter grill cover should only be used
while operating your vehicle in extremely
cold temperatures or in heavy snow for
extended periods of time. In these
temperatures, the vehicle does not need
a large amount of air to properly cool the
engine. During periods of operation when
more airflow is required to cool the vehicle,
the winter grill cover should not be used.

The following usage guidelines will allow
adequate airflow for proper radiator and
air cooler performance:

•

Do not use the cover when
temperatures are above 50.0°F (10°C).
Use of the cover in these conditions
could cause your vehicle to overheat.
Remove the cover if the vehicle
overheats.

•

Do not use the cover above 32.0°F
(0°C) if towing a trailer. Your vehicle
may overheat if the cover is used while
towing a trailer.

•

Do not modify the cover.

Installation Instructions

Installation and removal instructions are
included in the winter grill cover package.
Refer to the usage guidelines to
understand when to use the cover.

The cover will seem undersized during the
first installation, which is normal. The cover
stretches during installation to ensure a
tight fit. The first installation is best
performed when the grill cover is warm.

COLD WEATHER
PRECAUTIONS - 6.8L/7.3L

The functional operation of some
components and systems can be affected
at temperatures below approximately
-13°F (-25°C).

DRIVING ON SNOW AND ICE

WARNING:

If you are driving in

slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the

413

Driving Hints

chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.

On ice and snow, you should drive more
slowly than usual. Your vehicle has an
anti-lock braking system, apply the brake
pedal steadily. Do not pump the brake
pedal. See

Anti-Lock Braking System

Limitations

(page 246).

BREAKING-IN

Your vehicle requires a break-in period. For
the first 1,000 mi (1,600 km), avoid driving
at high speeds, heavy braking, aggressive
shifting or using your vehicle to tow. During
this time, your vehicle may exhibit some
unusual driving characteristics.

DRIVING ECONOMICALLY

The following helps to improve fuel
consumption:
•

Drive smoothly, accelerate gently and
anticipate the road ahead to avoid
heavy braking.

•

Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.

•

Follow the recommended maintenance
schedule and carry out the
recommended checks.

•

Plan your journey and check the traffic
before you set off. It is more efficient
to combine errands into a single trip
whenever possible.

•

Avoid idling the engine in cold weather
or for extended periods. Start the
engine only when you are ready to set
off.

•

Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.

•

Do not add unnecessary accessories
to the exterior of your vehicle, for
example running boards. If you use a
roof rack, remember to fold it down or
remove it when not in use.

•

Do not shift into neutral when you are
braking or when your vehicle is slowing
down.

•

Shut all windows when driving at high
speeds.

•

Switch off all electric systems when
not in use, for example air conditioning.
Make sure that you unplug any
accessories from the auxiliary power
points when not in use.

DRIVING THROUGH MUD AND
WATER

WARNING:

Do not spin the wheels

at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.

Mud

Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even all-wheel drive and four-wheel
drive vehicles can lose traction in mud. If
your vehicle slides, steer in the direction of
the slide until you regain control of your
vehicle. After driving through mud, clean
off residue stuck to rotating driveshafts
and tires. Excess residue can cause an
imbalance that could damage drive
components.

Note:

If your vehicle gets stuck in mud, it

could be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.

414

Driving Hints

Water

If you must drive though water approach
it cautiously. See

Driving Through Water

Limitations

(page 410).

FLOOR MATS

WARNING:

Use a floor mat

designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.

WARNING:

Pedals that cannot

move freely can cause loss of vehicle
control and increase the risk of serious
personal injury.

WARNING:

Secure the floor mat

to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death.

WARNING:

Do not place additional

floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death.

WARNING:

Always make sure that

objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control.

E142666

To install floor mats that have eyelets,
position the floor mat eyelet over the
retention post and press down to lock in
position. Repeat for all eyelets on the floor
mat.

To remove the floor mats, reverse the
installation procedure.

Note:

Regularly check the floor mats to

make sure they are secure.

415

Driving Hints

SNOW PLOWING
PRECAUTIONS

WARNING:

Modifying or adding

equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.

WARNING:

Do not attempt to

service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.

WARNING:

All occupants of your

vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.

WARNING:

Do not spin the wheels

at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.

Note:

Look for an alterer’s label on your

vehicle from the snowplow installer
certifying that the installation meets all
applicable Federal Motor Vehicle Safety
Standards (FMVSS).

Note:

Federal and some local regulations

require additional exterior lamps for
snowplow-equipped vehicles. Contact an
authorized dealer for additional information.

Note:

Do not remove or defeat the tripping

mechanisms designed into the snow
removal equipment by its manufacturer.
Doing so could cause damage to your
vehicle and the snow removal equipment
as well as possible airbag deployment.

OPERATING YOUR VEHICLE
WITH A SNOWPLOW

Weight limits and guidelines for selecting
and installing the snowplow are in the Ford
Truck Body Builders Layout Book. For
additional information, visit

www.fordbbas.com

A typical snowplow installation affects the
following:
•

Front gross axle weight rating. See

What Is the Gross Axle Weight
Rating

(page 349).

•

Gross vehicle weight rating. See

What

Is the Gross Vehicle Weight Rating

(page 349).

•

Braking and steering.

•

Front wheel toe. See the

Ford

Workshop Manual

•

Headlight aim. See

Adjusting the

Headlamps

(page 458).

•

Tire air pressure. See

Information on

the Tire Sidewall

(page 478).

Note:

Do not exceed the front gross axle

weight rating or gross vehicle weight rating.

Note:

Your vehicle may require rear ballast

weight for proper braking and steering.

Your vehicle has a driver and passenger
airbag supplemental restraint system. The
supplemental restraint system activates
in certain frontal and offset frontal
collisions when the vehicle sustains
sufficient longitudinal deceleration.

416

Snow Plowing - Vehicles With: Snow Plow Mode

When operating your vehicle with a
snowplow:
•

Do not exceed 45 mph (72 km/h).

•

Your engine could run at a higher
temperature than normal.
•

If you are driving more than 15 mi
(24 km) at temperatures above
freezing, angle the plow blade
either full left or full right to provide
maximum airflow to the radiator.

•

If you are driving less than 15 mi
(24 km) at speeds up to 45 mph
(72 km/h) in cold weather, you do
not need to worry about blade
position to provide maximum
airflow.

•

Shift to

when plowing in small areas

at speeds below 5 mph (8 km/h).

•

Shift to

when plowing larger areas

or light snow at higher speeds above
5 mph (8 km/h). Do not exceed
15 mph (24 km/h).

•

Do not shift the transmission from a
forward gear to reverse (R) until the
engine is at idle and the wheels have
stopped.

Note:

Careless or high-speed driving when

snowplowing, which results in significant
vehicle decelerations, can deploy the airbag.
Such driving also increases the risk of
accidents.

Note:

Drive your vehicle at least 500 mi

(800 km) before using your vehicle for
snowplowing.

Note:

Follow the severe duty schedule for

engine oil and transmission fluid change
intervals. See

General Maintenance

Information

(page 589).

417

Snow Plowing - Vehicles With: Snow Plow Mode

ROADSIDE ASSISTANCE

Vehicles Sold in the United States:
Getting Roadside Assistance

If you have a vehicle concern, Ford Motor
Company offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.

The service is available:
•

24 hours a day, seven days a week.

•

For the coverage period supplied with
your vehicle.

Knowing your vehicle's VIN, mileage and
your specific location allows help to get to
you faster.

Roadside Assistance covers:
•

A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).

•

Battery jump start.

•

Lock-out assistance (key replacement
cost is the customer's responsibility).

•

Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.

•

Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.

•

Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 50 mi (80 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 50 mi (80 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 50 mi (80 km).
Warranty towing, non-warranty towing
and collision towing are available.

•

Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.

Vehicles Sold in the United States:
Using Roadside Assistance

United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.

If you need to arrange roadside assistance
on your own, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
50 mi (80 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.

Vehicles Sold in Canada: Getting
Roadside Assistance

If you have a vehicle concern, Ford Motor
Company of Canada, Limited offers a
complimentary roadside assistance
program. This program is eligible within
Canada or the continental United States.

The service is available 24 hours a day,
seven days a week.

418

Crash and Breakdown Information

This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage. For complete details, see
your Warranty Guide at
www.ford.com/support/warranty/.

Download the Sykes4Ford Roadside
Assistance App for access to your roadside
assistance services. For more information,
scan here:

E398728

If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at

www.ford.ca

Ford Motor Company reserves the right to
modify or discontinue Roadside Assistance
at any time. Certain restrictions apply to
Roadside Assistance benefits.

For further details, call

1-800-665-2006

(Canada)

1-800-241-3673

(United States)

SWITCHING THE HAZARD
FLASHERS ON AND OFF

E75790

The hazard flasher button is on
the instrument panel. Press the
button to switch the hazard

flashers on if your vehicle is creating a
safety hazard for other road users.

When you switch the hazard flashers on,
all front and rear direction indicators flash.

Note:

The hazard flashers operate when

the ignition is in any position, or if the key is
not in the ignition. The battery loses charge
and could have insufficient power to restart
your vehicle.

Press the button again to switch them off.

JUMP STARTING THE VEHICLE

JUMP STARTING PRECAUTIONS

WARNING:

Batteries normally

produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation.

WARNING:

Keep batteries out of

reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.

WARNING:

Use only adequately

sized cables with insulated clamps.

WARNING:

Make sure that the

cables are clear of any moving parts and
fuel delivery system parts.

WARNING:

Connect batteries with

only the same nominal voltage.

419

Crash and Breakdown Information

WARNING:

If the engine is running

while the hood is open, stay clear of
moving engine components. Failure to
follow this warning could result in serious
personal injury or death.

Do not attempt to push-start an automatic
transmission vehicle. This could cause
transmission damage.

Do not disconnect the battery of the
disabled vehicle. This could damage your
vehicle's electrical system.

PREPARING THE VEHICLE

Use only a 12 volt supply to start your
vehicle.

Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.

JUMP STARTING THE VEHICLE

Connecting the Jumper Cables

WARNING:

Do not connect the

negative jumper cable to any other part
of your vehicle. Use the ground point.

Note:

If you are using a jump pack or

booster box, follow the manufacturer's
instructions.

E380338

Pull the red rubber boot backward.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.

2. Connect the other end of the positive

(+) jumper cable to the positive (+)
terminal of the booster vehicle battery.

3. Connect the negative (-) jumper cable

to the negative (-) terminal of the
booster vehicle battery.

4. Make the final connection of the

negative (-) jumper cable to the jump
start stud as shown in the following
illustration.

Note:

Do not use the hood latch as a

negative (-) connection point. This could
cause springs in the latch to burn and
prevent the hood from operating correctly.

420

Crash and Breakdown Information

E379874

Starting the Engine

Start the engine of the booster vehicle
and moderately rev the engine, or
gently press the accelerator to keep
the engine speed between 2000 RPM
and 3000 RPM, as shown in your
tachometer.

2. Start the engine of the disabled vehicle.

3. Once you start the disabled vehicle, run

both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.

Removing the Jumper Cables

Remove the jumper cables in the reverse
order that they were connected.

Note:

Do not switch the headlamps on

when disconnecting the cables. The peak
voltage could blow the bulbs.

POST-CRASH ALERT SYSTEM

WHAT IS THE POST-CRASH
ALERT SYSTEM

The system helps draw attention to your
vehicle in the event of a serious impact.

HOW DOES THE POST-CRASH
ALERT SYSTEM WORK

The system is designed to turn the hazard
flashers on, turn the courtesy lamps on,
intermittently sound the horn and unlock
all doors in the event of a serious impact
that deploys an airbag or the seatbelt
pretensioners.

POST-CRASH ALERT SYSTEM
LIMITATIONS

Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.

SWITCHING THE POST-CRASH
ALERT SYSTEM OFF

Press the hazard flasher switch, the unlock
button on the remote control, the panic
button on the remote control or cycle the
ignition to switch the system off.

Note:

The alert turns off when the vehicle

battery runs out of charge.

POST-COLLISION BRAKING

How Does Post-Collision Braking
Work

In the event of a moderate to severe crash,
the braking system reduces the vehicle’s
speed to prevent or reduce the impact of
a potential secondary crash.

Post-Collision Braking Limitations

Post-collision braking does not activate if
any of the following occur:

•

The anti-lock braking system is
damaged during the collision.

•

Electronic stability control is disabled.

421

Crash and Breakdown Information

Overriding Post-Collision Braking

You can override post-collision braking by
pressing the brake or accelerator pedal.

Post-Collision Braking Indicators

E138639

It flashes when a post-collision
braking event is occurring.

AUTOMATIC CRASH SHUTOFF

WHAT IS AUTOMATIC CRASH
SHUTOFF

The automatic crash shutoff is designed
to stop the fuel going to the engine in the
event of a moderate or severe crash.

Note:

Not every impact causes a shutoff.

AUTOMATIC CRASH SHUTOFF
PRECAUTIONS

WARNING:

If your vehicle has been

involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.

RE-ENABLING YOUR VEHICLE

Switch the ignition off.

2. Attempt to start your vehicle.

3. Switch the ignition off.

4. Attempt to start your vehicle.

Note:

If your vehicle does not start after the

third attempt, have your vehicle checked as
soon as possible.

RECOVERY TOWING

ACCESSING THE FRONT TOWING
POINT

WARNING:

Using recovery hooks

is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death.

WARNING:

Slowly remove the

slack from the recovery strap prior to
pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death.

WARNING:

Never link two straps

together with a clevis pin. These heavy
metal objects could become projectiles
if the strap breaks and can cause serious
injury or death.

WARNING:

Switch the ignition off

before removing the recovery hook.
Failure to do so could result in personal
injury.

WARNING:

The recovery hook can

become hot. Let the recovery hook cool
down before removing it. Failure to do
so could result in personal injury.

Your vehicle has frame-mounted front
recovery hooks.

Note:

Do not apply a load to the recovery

hooks that is greater than the gross vehicle
weight rating of your vehicle.

422

Crash and Breakdown Information

Before using recovery hooks:
•

Make sure all attaching points are
secure and capable of withstanding
the applied load.

•

Do not use chains, cables or tow straps
with metal hook ends.

•

Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.

•

Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.

•

Use a damper device such as a tarp,
heavy blanket or piece of carpet, and
place it over the recovery strap to help
absorb the energy in the event the
strap breaks.

•

Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.

•

Align the tow vehicle and stuck vehicle
in a straight line, within 10 degrees.

•

Keep bystanders to the sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.

Note:

Use towing equipment that is

properly rated for your vehicle. Always
carefully follow the instructions and
warnings provided by the equipment
manufacturer.

TRANSPORTING THE VEHICLE

E143886

If you need to tow your vehicle, contact a
professional towing service or your
roadside assistance service provider.

Your manufacturer produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures.

We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Vehicle damage could occur if
towed incorrectly, or by any other means.

Front-wheel and rear-wheel drive vehicles
must have their designated drive wheels
off the ground regardless of towing
direction. Use tow dollies to prevent
damage to the transmission.

423

Crash and Breakdown Information

All-wheel or four-wheel drive vehicles
require that all wheels be off the ground
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission and drive system.

Note:

You need to switch on the ignition to

unlock the steering.

Note:

Make sure you check the steering

column before towing. It could lock if the
battery is dead.

FAIL-SAFE COOLING

WHAT IS FAIL-SAFE COOLING

Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs due to
overheating.

The fail-safe distance depends on outside
temperature, vehicle load and terrain.

HOW DOES FAIL-SAFE COOLING
WORK

If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.

When this occurs, your vehicle still
operates, however:
•

Engine power is limited.

•

The air conditioning system turns off.

Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.

When the engine temperature cools, you
can re-start the engine.

Note:

Have your vehicle checked as soon

as possible to minimize engine damage.

DRIVING WHEN FAIL-SAFE MODE
IS ACTIVATED

WARNING:

Fail-safe mode is for

use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.

WARNING:

Do not remove the

coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.

Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.

When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.

Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.

Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:

424

Crash and Breakdown Information

Pull off the road as soon as safely
possible and switch the engine off.

2. If you are a member of a roadside

assistance program, we recommend
that you contact your roadside
assistance service provider.

3. If this is not possible, wait for a short

period of time for the engine to cool.

4. Check the coolant level. If the coolant

level is at or below the minimum mark,
add prediluted coolant immediately.

5. When the engine temperature cools,

you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.

Note:

Driving your vehicle without repair

increases the chance of engine damage.

FAIL-SAFE COOLING INDICATORS

E103308

If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone.

E67028

A warning lamp illuminates and
a message may appear in the
instrument cluster display.

425

Crash and Breakdown Information

TOWING YOUR VEHICLE
PRECAUTIONS

Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.

Note:

Make sure you properly secure your

vehicle to the tow vehicle.

Note:

If you are unsure of the vehicle’s

configuration, contact an authorized dealer.

RECREATIONALLY TOWING
YOUR VEHICLE - 4X4

WARNING:

Do not disconnect the

battery when recreationally towing your
vehicle. This prevents the transfer case
from shifting properly and could cause
the vehicle to roll, even if the
transmission is in park (P).

WARNING:

Placing the transfer

case in its neutral position could cause
your vehicle to freely roll. Make sure you
press and hold the brake pedal and the
vehicle is in a secure, safe position when
you place the transfer case in its neutral
position.

Follow these guidelines if you have a need
for recreational towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are to make sure that you do
not damage the transmission.

You can only tow your vehicle with all
wheels on the ground by placing the
transfer case in its neutral position and
engaging the neutral tow feature. Perform
the following steps after positioning your
vehicle behind the tow vehicle and properly
securing them together.

Note:

Put your climate control system in

recirculated air mode to prevent exhaust
fumes from entering your vehicle.

Note:

Failure to put the transfer case in its

neutral position can damage vehicle
components.

Note:

You can check the towing status at

any time by opening the driver door or
turning the ignition to the accessory or on
position.

Neutral Tow Enabled Leave

Transmission in Neutral

appears in the

instrument cluster display to confirm you
can recreationally tow your vehicle.

Note:

If your vehicle has an anti-theft

alarm, make sure you switch perimeter
sensing off when towing. See

Setting the

Alarm Security Level

(page 101).

Switching

Neutral Tow

Place your vehicle in accessory mode
by pressing the push button ignition
switch once without pressing the brake
pedal or by turning the ignition key to
the on position.

2. Press and hold the brake pedal.

3. Press the

button on the four-wheel

drive mode control.

4. Shift the transmission into neutral (N).

5. Using the instrument cluster controls

on the steering wheel, select

Settings

6. Select

Neutral Tow

Press and hold the

button until a

confirmation message appears in the
information display.

Note:

If completed successfully, the

information display shows

Neutral Tow

Enabled Leave Transmission in Neutral

This indicates that your vehicle is safe to
tow with all wheels on the ground.

Note:

If you do not see a confirmation

message in the instrument cluster display,
you must perform the procedure again from
the beginning.

426

Towing Your Vehicle

Note:

You may hear noise as the transfer

case shifts into its neutral position. This is
normal.

8. Release the brake pedal and leave the

transmission in neutral (N) and switch
your vehicle off by pressing the push
button ignition switch once without
pressing the brake pedal or turning the
key as far toward the off position.

Note:

Vehicles with keys do not turn to the

off position when the transmission is in
neutral (N). You must leave the key in the
ignition when towing. Use the keyless entry
keypad or an extra set of keys to lock and
unlock your vehicle.

Switching

Neutral Tow

Off

With your vehicle properly secured to
the tow vehicle, place your vehicle in
accessory mode by pressing the push
button ignition switch once without
pressing the brake pedal or by turning
the ignition key to the on position.

2. Press and hold the brake pedal.

3. Shift the transmission to Park (P) and

continue holding the brake pedal until
the instrument cluster display shows
2H and Neutral Tow Disabled.

4. Release the brake pedal.

Note:

If completed successfully, the

instrument cluster displays

and

Neutral

Tow Disabled

Note:

You must perform the switching

neutral tow on and switching neutral tow
off procedures again from the beginning if
the indicator light and message do not
display.

Note:

You may hear a noise as the transfer

case shifts out of its neutral position. This
is normal.

5. Apply the parking brake, then

disconnect your vehicle from the tow
vehicle.

6. Release the parking brake, start the

engine, and shift into drive (D) to make
sure the transfer case is out of the
neutral tow position.

If the transfer case does not
successfully shift out of its neutral
position, set the parking brake. Have
your vehicle checked as soon as
possible.

Resolving the

Shift Delayed Pull

Forward

Message

Press and hold the brake pedal.

2. Start your vehicle.

3. Shift into neutral (N).

4. With the vehicle running, shift into drive

(D) and let the vehicle roll forward up
to 3 ft (1 m).

Note:

You may hear a noise as the transfer

case shifts out of its neutral position. This
is normal.

5. Make sure the instrument cluster

displays

Neutral Tow Disabled

RECREATIONALLY TOWING
YOUR VEHICLE - 4X2

You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. You must recreational tow your
vehicle with all four wheels off the ground,
such as when using a car-hauling trailer.
Otherwise, you cannot recreational tow
your vehicle.

427

Towing Your Vehicle

EMERGENCY TOWING

If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:

•

Your vehicle is facing forward for
towing in a forward direction.

•

The transmission is in neutral (N).

•

Maximum speed is 35 mph (56 km/h).

•

Maximum distance is 50 mi (80 km).

TOWING YOUR VEHICLE – TROUBLESHOOTING

TOWING YOUR VEHICLE – INFORMATION MESSAGES

Details

Message

The transfer case is in the neutral position and your vehicle is safe

to tow with all four wheels on the ground.

Neutral Tow

Enabled Leave

Transmission in

Neutral

There is a transfer case gear tooth blockage present. With your

vehicle on, shift the transmission into drive (D) and let the vehicle

roll forward, up to 3 ft (1 m).

Shift Delayed Drive

Forward

The transfer case is not in the neutral position and your vehicle is

not safe to tow with all four wheels on the ground.

Neutral Tow

Disabled

428

Towing Your Vehicle

FUSE PRECAUTIONS

WARNING:

Always disconnect the

battery before servicing high current
fuses.

WARNING:

To reduce risk of

electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs.

WARNING:

Always replace a fuse

with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.

UNDER HOOD FUSE BOX

LOCATING THE UNDER HOOD
FUSE BOX

E368446

ACCESSING THE UNDER HOOD
FUSE BOX

E368447

429

Fuses

IDENTIFYING THE FUSES IN THE UNDER HOOD FUSE BOX

E370376

Protected Component

Rating

Item

Cooling fan 1.

50 A

Heater.

50 A

Heater.

50 A

Heater.

50 A

Four-wheel drive module.

30 A

Compressed natural gas
module switch.

30 A

Anti-lock brake system
pump.

60 A

Passenger power seat.

30 A

Anti-lock brake system
valve.

40 A

430

Fuses

Protected Component

Rating

Item

Body control module RP2
bus.

30 A

Trailer tow backup lamps.

10 A

Four-wheel drive system.

10 A

Vehicle power 1.

20 A

Vehicle power 2 (gas).

20 A

Vehicle power 2 (diesel).

10 A

Vehicle power 3 (gas).

15 A

Vehicle power 3 (diesel).

10 A

Vehicle power 4.

20 A

Vehicle power 5 (gas).

10 A

Vehicle power 5 (diesel).

20 A

Diesel exhaust fluid tank
heater.

15 A

Diesel exhaust fluid line
heater.

15 A

Glow plug and dosing
module.

15 A

Rear heated seats.

20 A

Climate controlled seat
module.

30 A

24 V alternator.

5 A

Powertrain control module.

10 A

Transmission control
module.

Anti-lock brake system.

10 A

Electronic power assist
steering.

10 A

Blind spot information
system.

10 A

431

Fuses

Protected Component

Rating

Item

Trailer tow tire pressure
monitoring system.
Rear electronic module
controller area network.

Snowplow.

10 A

Interior power distribution
box run/start.

15 A

Heated steering wheel.

15 A

Not used (spare).

20 A

Not used (spare).

5 A

Amplifier.

30 A

Not used (spare).

25 A

Blower motor.

40 A

Not used.

—

Four-wheel drive - transfer
case control module.

10 A

Not used (spare).

10 A

Not used (spare).

10 A

Electronic power assist
steering.

40 A

Trailer tow lighting module.

20 A

Customer interface module.

50 A

Inverter.

60 A

Interior power distribution
box B+.

60 A

Vehicle battery 2.

30 A

Smart trailer hitch.

5 A

Smart data link connector.

10 A

Enhanced central gateway.

Glow plug relay coil (diesel).

5 A

432

Fuses

Protected Component

Rating

Item

Compressed natural gas
module power.

10 A

Trailer brake control.

30 A

Aftermarket e-brake access.

Compressed natural gas
powered at all times.

30 A

Trailer tow lighting module
battery charge.

25 A

Vehicle battery 1.

30 A

Power point 2.

20 A

Power point 1.

20 A

Horn.

20 A

Heated rear windshield.

40 A

Headlamp control module.

5 A

Left-hand headlamp.

15 A

Right-hand headlamp.

15 A

Power point 3.

20 A

Power point 4.

20 A

Smart charge module.

Tailgate release.

10 A

Customer interface module.

50 A

101

Rain sensor.

5 A

102

Front wiper motor.

30 A

103

Fuel pump.

30 A

105

Body control module RP1
bus.

30 A

106

Trailer tow park lamps.

25 A

107

433

Fuses

IDENTIFYING THE FUSES IN THE INTERIOR FUSE BOX

E373518

Protected Component

Rating

Item

Power windows.

30 A

Powered tailgate module.

30 A

Passenger door module.

30 A

Multi-contour seats.

15 A

Not used.

—

Not used.

—

Advanced driver assistance
system module.

20 A

Delayed accessory logic.

10 A

Not used.

—

Not used.

—

Instrument cluster.

5 A

Not used.

—

Not used (spare).

7.5 A

435

Fuses

Protected Component

Rating

Item

SYNC.

15 A

Center high-mounted stop
lamp camera.

5 A

Not used.

—

Not used.

—

Radio transceiver module.

10 A

Four-wheel drive switch.
Enhanced central gateway.

Not used.

—

Inverter.

5 A

Upfitter switch.

5 A

Auxiliary camera.

10 A

Not used.

—

Moonroof.

30 A

Not used (spare).

5 A

Not used (spare).

5 A

Trailer brake control switch.

5 A

Electrochromatic mirror.

5 A

Heating, ventilation and air
conditioning.

5 A

Not used.

—

Not used.

—

Not used.

—

Brake on-off switch.

10 A

Steering column control
module.

7.5 A

Instrument cluster.

Rear heated seats.

5 A

Manual shift.

7.5 A

Select shift switch.

436

Fuses

Protected Component

Rating

Item

Head up display.

5 A

Telematics control unit.

7.5 A

Not used.

—

Left-hand door switch.

10 A

Telescopic exterior mirror
switch.

Adjustable pedals.

10 A

Central security module.

5 A

Headlamps.

5 A

Ignition switch.

Driver door module.

30 A

Wireless accessory charger
module.

7.5 A

Driver front seat module.

Radio.

20 A

Not used.

—

Not used.

—

SYNC display screen.

7.5 A

Auxiliary smart data link
connector.

5 A

Not used.

—

437

Fuses

IDENTIFYING FUSE TYPES

E267379

Micro 2.

Micro 3.

Maxi.

Mini.

M Case.

J Case.

J Case Low Profile.

Slotted M Case.

FUSES – TROUBLESHOOTING

FUSES – FREQUENTLY ASKED
QUESTIONS

When do I need to check a fuse?

•

If electrical components in the vehicle
are not working.

When do I need to replace a fuse?

•

If a fuse has blown.

How do I identify a blown fuse?

•

You can identify a blown fuse by a
broken wire within the fuse.

438

Fuses

MAINTENANCE PRECAUTIONS

Service your vehicle regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.

If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.

Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. See

Capacities and

Specifications

(page 520).

•

Do not work on a hot engine.

•

Make sure that nothing gets caught in
moving parts.

•

Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.

•

Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts.