Ford F-350 (2024 year). Manual in english - page 2

 

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Ford F-350 (2024 year). Manual in english - page 2

 

 

WARNING: 

Do not lean your head

on the door. The side airbag could injure
you as it deploys from the side of the
seatback.

The side airbags are on the outermost side
of the seat backrests of the front seats. In
certain sideways crashes or rollovers, the
airbags will be inflated. The airbag was
designed to inflate between the door panel
and occupant to further enhance the
protection provided to occupants in side
impact crashes.

E152533

The system consists of the following:

A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.

Side airbags inside the driver and front
passenger seat backrests.

Crash sensors and monitoring system
with readiness indicator.  See 

Crash

Sensors and Airbag Indicator

 (page

65).

HOW DOES THE SAFETY
CANOPY™ WORK

WARNING: 

Do not place objects

or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.

WARNING: 

Do not lean your head

on the door. The curtain airbag could
injure you as it deploys from the
headliner.

WARNING: 

To reduce risk of injury,

do not obstruct or place objects in the
deployment path of the airbag.

The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy inflates
between the side window area and
occupants to further enhance protection
provided in side impact crashes and
rollover events.

58

Airbags

E75004

The system consists of the following:

Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.

A flexible headliner which opens above
the side doors to allow air curtain
deployment

E67017

· Crash sensors and monitoring
system with a readiness
indicator.  See 

Crash Sensors

and Airbag Indicator

 (page 65).

Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.

AIRBAG PRECAUTIONS

WARNING: 

Airbags do not inflate

slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.

WARNING: 

All occupants of your

vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.

WARNING: 

Properly secure

children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.

WARNING: 

Do not place your arms

on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.

WARNING: 

Keep the areas in front

of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.

WARNING: 

To reduce risk of injury,

do not obstruct or place objects in the
deployment path of the airbag.

WARNING: 

Do not place a

rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.

59

Airbags

WARNING: 

Do not attempt to

service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.

WARNING: 

Several airbag system

components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.

WARNING: 

If a supplementary

restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.

SWITCHING THE PASSENGER
AIRBAG ON AND OFF

WARNING: 

Even with advanced

restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.

WARNING: 

The front passenger

airbag is not designed to offer protection
to an occupant in the center seating
position.

WARNING: 

Your vehicle may have

an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash.

E181984

The front passenger airbag on and off
switch has indicators that illuminate,
indicating that the front passenger frontal
airbag is either on or off. The indicators are
near the center of the instrument panel.

Note:

The indicators illuminate for a short

period of time when you switch the ignition
on to confirm it is functional.

Passenger Airbag

Passenger Airbag Status

Indicator

Switch Position

Disabled

OFF: Illuminated

Off

ON: Not Illuminated

Enabled

OFF: Not Illuminated

On

ON: Illuminated

60

Airbags

Switching the Passenger Airbag
Off

WARNING: 

If the light does not

illuminate when the passenger airbag
switch is off and you switch the ignition
on, have the passenger airbag switch
serviced immediately by a qualified
technician.

WARNING: 

To avoid switching on

the airbag, always remove the ignition
key with the switch in the off position.

WARNING: 

If your vehicle has rear

seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial.

The passenger airbag on and off switch is
in the glovebox.

E181522

1.

Insert the ignition key, turn the switch
to OFF and hold in OFF while removing
the key.

2. When you switch the ignition on, the

passenger airbag off light illuminates
briefly, momentarily shuts off and then
switches back on. This indicates that
the passenger airbag is deactivated.

Switching the Passenger Airbag
On

WARNING: 

The seatbelts for the

driver and right front passenger seating
positions are specifically designed to
operate together with the airbags in
certain types of crashes. When you
switch off your airbag, you not only lose
the protection of the airbag, you also
may reduce the effectiveness of your
seatbelt system. If the passenger does
not meet the requirements stated in the
National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria, switching off the
airbag can increase the risk of serious
injury or death in a crash.

WARNING: 

If your vehicle has rear

seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial.

61

Airbags

WARNING: 

If the passenger airbag

off light is illuminated when the
passenger airbag switch is on and the
ignition is on, have the passenger airbag
switch serviced immediately by a
qualified technician.

The passenger airbag remains off until you
switch it back on.

E181521

1.

Insert the ignition key and turn the
switch to ON.

2. The passenger airbag off light briefly

illuminates when you switch the
ignition on. This indicates that the
passenger airbag is operational.

The passenger side airbag should always
be on, and the passenger airbag off light
should not be illuminated, unless the
passenger is a person who meets the
requirements stated either in Category 1, 2
or 3 of the National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria which follows.

The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
occupant is not properly buckled up. The
most effective way to reduce the risk of
unnecessary airbag injuries without
reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the
front seat. This provides the protection of
seatbelts and permits the airbags to
provide the additional protection they were
designed to provide. If you choose to
deactivate your airbag, you are losing the
very significant risk reducing benefits of
the airbag and you are also reducing the
effectiveness of the seatbelts. Seatbelts
in modern vehicles are designed to work
as a safety system with the airbags.

National Highway Traffic Safety
Administration Deactivation
Criteria-Excluding Canada

WARNING: 

This vehicle has special

energy management seatbelts for the
driver and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain
bone fractures and injuries to underlying
organs. In a crash, if the airbag is off, this
energy management seatbelt might
permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more

62

Airbags

severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the National
Highway Traffic Safety Administration
deactivation criteria.

1.

Infant.

 An infant, less than 1 year old,

must ride in the front seat because:

The vehicle has no rear seat.

The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat.

The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.

2.

Children age 1 to 12.

 Children age 1 to

12 must ride in the front seat because:

The vehicle has no rear seat.

Although children ages 1 to 12 ride in
the rear seat(s) whenever possible,
children ages 1 to 12 sometimes must
ride in the front because no space is
available in the rear seat(s) of your
vehicle.

The child has a medical condition
which, according to the child's
physician, makes it necessary for the
child to ride in the front seat so that the
driver can constantly monitor the
child's condition.

3. Medical condition.

 A passenger has a

medical condition which, according to his
or her physician:

Causes the passenger airbag to pose
a special risk for the passenger.

Makes the potential harm from the
passenger airbag in a crash greater
than the potential harm from turning
off the airbag and allowing the
passenger, even if belted, to hit the
dashboard or windshield in a crash.

Transport Canada Deactivation
Criteria-Canada Only

WARNING: 

This vehicle has special

energy management seatbelts for the
driver and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain
bone fractures and injuries to underlying
organs. In a crash, if the airbag is off, this
energy management seatbelt might
permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the Transport
Canada deactivation criteria.

1.

Infant:

 An infant, less than 1 year old,

must ride in the front seat because:

63

Airbags

The vehicle has no rear seat.

The rear seat in my vehicle cannot
accommodate a rear-facing infant
seat.

The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front seat so that
the driver can monitor the infant's
condition.

2.

Children age 12 or under:

 Children age

12 or under must ride in the front seat
because:

The vehicle has no rear seat.

Although children age 12 and under ride
in the rear seat whenever possible,
children age 12 and under have no
option but to sometimes ride in the
front seat because rear seat space is
insufficient.

The child has a medical condition that,
according to the child's physician,
makes it necessary for the child to ride
in the front seat so that the driver can
monitor the child's condition.

3.

Medical condition:

 A passenger has a

medical condition that, according to his or
her physician:

Poses a special risk for the passenger
if the airbag deploys.

Makes the potential harm from the
passenger airbag deployment greater
than the potential harm from turning
off the airbag and experiencing a crash
without the protection offered by the
airbag.

PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS

WARNING: 

National Highway

Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.

To properly position yourself away from
the airbag:

Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.

Recline the seat slightly one or two
degrees from the upright position.

After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.

CHILDREN AND AIRBAGS

WARNING: 

Do not place a

rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.

64

Airbags

E142846

Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.

If two adults and a child occupy a vehicle
without rear seats, properly restrain the
child in the center front seat unless doing
so would interfere with driving your vehicle.
This provides lap and shoulder belt
protection for all occupants, and airbag
protection for the adults. A child or infant
properly restrained in the center front seat
should have a reduced risk to serious injury
from the airbags.

CRASH SENSORS AND
AIRBAG INDICATOR

WARNING: 

Modifying or adding

equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.

Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:

Seatbelt pretensioners.

Adaptive steering column.

Driver airbag.

Passenger airbag.

Seat mounted side airbags.

Safety Canopy.

Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.

The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. The airbag does not require
routine maintenance.

A difficulty with the system is indicated by
one or more of the following:

E67017

The readiness light will not
illuminate immediately after you
switch the ignition on.

The readiness light either flashes or
stays on.

You hear a series of five tones. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.

If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not
function properly in the event of a crash.

65

Airbags

The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.

The front airbags activate only in
frontal and near-frontal crashes. Front
airbags may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.

The adaptive steering column activates
only in frontal and near-frontal crashes.
It may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.

The seatbelt pretensioners activate in
frontal, near-frontal and side crashes,
and in rollovers.

The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.

The Safety Canopy inflates in certain
side impact crashes or rollover events.
The Safety Canopy may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood
of rollover.

DISPOSING OF AIRBAGS

Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.

66

Airbags

WHAT IS 911 ASSIST

911 Assist is a SYNC system feature that
can call for help.

For more information, visit

www.owner.ford.com

.

HOW DOES 911 ASSIST WORK

If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected 

Bluetooth®

 enabled phone.

Not all crashes deploy an airbag or activate
the fuel pump shut-off. If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
searches for and tries to connect to a
previously paired cell phone. SYNC then
attempts to call the emergency services.

Before making the call:

SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.

SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.

If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.

During an emergency call the system
transmits vehicle data to the emergency
service.

EMERGENCY CALL
REQUIREMENTS

WARNING: 

Do not wait for 911

Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.

WARNING: 

Always place your

phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.

WARNING: 

Unless the 911 Assist

setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.

SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.

The 911 Assist feature must be set on
before the incident.

You must pair and connect a

Bluetooth®

 enabled and compatible

cell phone to SYNC.

A connected 

Bluetooth®

 enabled

phone must have the ability to make
and maintain an outgoing call at the
time of the incident.

67

911 Assist

A connected 

Bluetooth®

 enabled

phone must have adequate network
coverage, battery power and signal
strength.

The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.

Note:

If any user sets 911 Assist to on or off,

that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.

Note:

Every phone operates differently.

While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.

EMERGENCY CALL
LIMITATIONS

The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:

Your cellular phone or 911 Assist
hardware sustains damage in a crash.

The vehicle's battery or the SYNC
system has no power.

The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.

911 ASSIST VIDEOS

911 Assist Video Link

68

911 Assist

REMOTE CONTROL
LIMITATIONS

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.

Make sure a valid remote control is within
3 ft (1 m) from the front door handles and
rear of vehicle.

The system may not function if:

The remote control remains stationary
for about a minute.

The vehicle battery has no charge.

The remote control battery has no
charge.

There is interference causing issues
with the remote control frequencies.

The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.

USING THE REMOTE CONTROL

WARNING: 

Do not leave a key or

remote control unattended in the vehicle.
Children or pets could operate the power
windows, moonroof or other controls.
Failure to follow this instruction could
result in personal injury or death.

Use your remote control to access various
vehicle systems.

Note:

The buttons on your remote may vary

depending on the vehicle region or options.

Unlock

E138629

Press the button to unlock all
doors.  See 

Unlocking and

Locking the Doors Using the

Remote Control

 (page 77).

Lock

E138623

Press the button to lock all
doors.  See 

Unlocking and

Locking the Doors Using the

Remote Control

 (page 77).

Remote Start

 (If Equipped)

E138625

Press the button twice within
three seconds to remote start.
See 

What Is Remote Start

(page 146).

Tailgate

 (If Equipped)

E191530

Press the button twice within
three seconds to open the
tailgate.  See 

Opening the

Tailgate Using the Remote Control

(page 96).

69

Keys and Remote Controls

Panic Alarm

 (If Equipped)

E138624

Press the button to sound the
panic alarm.  See 

Sounding the

Panic Alarm

 (page 71).

OPENING AND CLOSING THE
FLIP KEY

Opening Your Flip Key

Press the round button on the remote
control to extend the flip key.

E191532

Note:

Inspect the key blade for debris.

Periodically clean with a brush.

Closing Your Flip Key

Press and hold the round button on the
remote control to fold the key blade when
not in use.

E191532

REMOVING THE KEY BLADE -
VEHICLES WITH: PUSH
BUTTON START

E322866

Push the release button on your passive
key and pull the key blade out.

70

Keys and Remote Controls

SOUNDING THE PANIC ALARM

E138624

Press the button to sound the
panic alarm.  Press the button
again, or switch the ignition on

to turn it off.

Note:

The panic alarm only operates when

the ignition is off.

LOCATING YOUR VEHICLE

E138623

Press the lock button twice
within three seconds.  The turn
signal lamps flash.

Note:

We recommend you use this method

to locate your vehicle.

CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: FLIP KEY

WARNING: 

Keep batteries away

from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.

WARNING: 

If the battery

compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.

Battery Replacement Procedure

The remote control uses one coin-type
3-volt lithium battery CR2032 or
equivalent.

Press the button to release the key blade
before beginning the procedure.

E191533

1.

Insert a screwdriver, in the position
shown and gently push the clip.

2. Press the clip down to release the

battery cover.

E151799

3. Carefully remove the cover.

E151800

71

Keys and Remote Controls

4. Insert a screwdriver as shown to

release the battery.

E151801

Note:

Do not touch the battery contacts or

the printed circuit board with the
screwdriver.

5. Remove the battery.

6. Install a new battery with the 

+

 facing

up.

7.

Replace the battery cover.

E107998

Dispose of old batteries in an
environmentally friendly way.
Seek advice from your local

authority about recycling old batteries.

Note:

Do not wipe off any grease on the

battery terminals or on the back surface of
the circuit board.

Note:

 Replacing the battery does not erase

the programmed key from your vehicle.  The
remote control should operate normally.

CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: PUSH
BUTTON START

WARNING: 

Keep batteries away

from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.

WARNING: 

If the battery

compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.

The remote control uses one coin-type
3-volt lithium battery CR2450 or
equivalent.

E322866

72

Keys and Remote Controls

1.

Push the release button and pull the
key blade out.

E303824

2. Twist a thin coin under the tab hidden

behind the key blade head to remove
the battery cover.

E218402

3. Insert a screwdriver, and carefully

remove the battery.

4. Install a new battery with the 

+

 facing

upward.

5. Reinstall the battery housing cover

onto the transmitter and install the key
blade.

E107998

Dispose of old batteries in an
environmentally friendly way.
Seek advice from your local

authority about recycling old batteries.

Note:

Do not wipe off any grease on the

battery terminals or on the back surface of
the circuit board.

Note:

 Replacing the battery does not erase

the programmed key from your vehicle.  The
remote control should operate normally.

REPLACING A LOST KEY OR
REMOTE CONTROL

You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.

73

Keys and Remote Controls

E151795

Note:

 Your vehicle keys came with a

security label that provides important key
cut information.  Keep the label in a safe
place for future reference.

PROGRAMMING THE REMOTE
CONTROL - VEHICLES WITH:
FLIP KEY

General Information

You can program your own remote control
to your vehicle. This procedure programs
both the engine immobilizer keycode and
the remote entry portion of the remote
control to your vehicle.

Only use remote controls with an
integrated mechanical key.

You must have two previously
programmed coded remote controls and
the new un–programmed remote readily
accessible. Contact an authorized dealer
to have the spare remote control
programmed if the two previously
programmed coded remote controls are
not available.

Read and understand the entire procedure
before you begin.

Steps for Programming Your Spare
Remote Control

1.

Insert the first previously programmed
coded key into the ignition.

2. Switch the ignition from off to on.  Keep

the ignition on for at least three
seconds, but no more than 10 seconds.

3. Switch the ignition off and remove the

first coded key from the ignition.

4. After three seconds but within 10

seconds of switching the ignition off,
insert the second previously coded key
into the ignition.

5. Switch the ignition from off to on.  Keep

the ignition on for at least three
seconds, but no more than 10 seconds.

6. Switch the ignition off and remove the

second previously programmed coded
key from the ignition.

7.

After three seconds but within 10
seconds of switching the ignition off
and removing the previously
programmed coded key, insert the new
un–programmed key into the ignition.

8. Switch the ignition from off to on.  Keep

the ignition on for at least six seconds
until you hear the door locks cycle.

9. Remove the newly programmed coded

key from the ignition.

The key starts the engine if programming
is successful. You can operate the keyless
remote entry system with the new remote
control with integrated key.

If programming was not successful, wait
20 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to an authorized dealer.

Note:

You can program a maximum of six

coded remote controls to your vehicle.

74

Keys and Remote Controls

PROGRAMMING THE REMOTE
CONTROL - VEHICLES WITH:
PUSH BUTTON START

General Information

You must have two previously
programmed remote controls inside your
vehicle and the new unprogrammed
remote controls readily accessible. Contact
an authorized dealer to have the spare
remote control programmed if two
previously programmed remotes are not
available.  Make sure that your vehicle is
off before beginning this procedure.  Make
sure that you close all the doors before
beginning and that they remain closed
throughout the procedure.  Perform all
steps within 30 seconds of starting the
sequence.  Stop and wait for at least one
minute before starting again if you perform
any steps out of sequence.

Read and understand the entire procedure
before you begin.

Note:

You can program a maximum of four

remote controls to your vehicle.

Note:

If your programmed remote controls

are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.

Steps for Programming Your Spare
Remote Control

Note:

Your vehicle is equipped with one of

the following center consoles.

Programming Backup Location

E226701

E269950

75

Keys and Remote Controls

1.

Place the first programmed remote in
the backup slot inside the center
console with your foot off the brake
pedal, press and release the push
button ignition switch.

2. Wait five seconds and then press and

release the push button ignition switch
again.

3. Remove the remote control.

4. Within 10 seconds, place a second

programmed remote control in the
backup slot.  Press and release the
push button ignition switch.

5. Wait five seconds and then press and

release the push button ignition switch
again.  Keep the ignition on for at least
three seconds, but no more than 10
seconds.

6. Remove the remote control.

7.

Place the unprogrammed remote
control in the backup slot and press
and release the push button ignition
switch.

Programming is now complete.  With your
foot on the brake pedal, press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.

If programming was not successful, wait
10 seconds and repeat Steps 1 through 7.
If you are still unsuccessful, take your
vehicle to an authorized dealer.

KEYS AND REMOTE
CONTROLS AUDIBLE
WARNINGS - VEHICLES WITH:
PUSH BUTTON START

Key In Reminder

Sounds when the following conditions are
met:

Vehicle is out of park (P).

You switch the vehicle off.

You open the driver's door.

You have left the key inside the vehicle.

KEYS AND REMOTE
CONTROLS AUDIBLE
WARNINGS - VEHICLES WITH:
FLIP KEY

Sounds when you open the driver's door,
turn off the vehicle and you have left the
key in the ignition.

KEYS AND REMOTE CONTROLS – TROUBLESHOOTING

KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES

Action

Message

Replace remote control battery.

Key Battery Low Replace
Soon

76

Keys and Remote Controls

OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE

UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL

You can only use the remote control when
your vehicle is stationary.

Unlocking the Doors

E267112

Press the button to unlock all
doors.  One long flash of the turn
signal lamps confirms that your

vehicle has unlocked.

Locking the Doors

E267111

Press the button to lock all
doors.  One short flash of the
turn signal lamps confirms that

your vehicle has locked.

UNLOCKING AND LOCKING THE
DOORS USING THE KEY BLADE

If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.

E333745

Lock.

A

Unlock.

B

OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE

UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING

The power door lock control is on the front
doors.

E267112

Press the button to unlock all
doors.

E267111

Press the button to lock all
doors.

Note:

The central locking only operates if

the front doors are fully closed.

OPENING THE DOORS FROM
INSIDE YOUR VEHICLE

Pull the interior door handle twice to
unlock and open a rear door.  The first pull
unlocks the door and the second pull
opens the door.

77

Doors and Locks

AUTOUNLOCK

WHAT IS AUTOUNLOCK

Autounlock is a feature that centrally
unlocks the vehicle doors when your
vehicle comes to a stop and you open the
driver door.

AUTOUNLOCK REQUIREMENTS

Autounlock unlocks all the doors after:

1.

The vehicle speed exceeds 12 mph
(20 km/h).

2. Your vehicle comes to a stop.

3. You open the driver door.

Note:

Autounlock operates for only 10

minutes after the ignition is switched off.

SWITCHING AUTOUNLOCK ON
AND OFF

1.

Press 

Settings

 on the touchscreen.

2. Press 

Vehicle Settings

.

3. Press 

Locks

.

4. Switch 

Autounlock

 on or off.

AUTOLOCK

WHAT IS AUTOLOCK

Autolock is a locking feature that centrally
locks your vehicle doors when driving.

AUTOLOCK REQUIREMENTS

Autolock locks all the doors after:

1.

All doors are closed and the ignition is
on.

2. Your vehicle speed exceeds 12 mph

(20 km/h).

Autolock repeats if:

1.

Your vehicle is stopped.

2. Any door is opened and closed again.

3. Your vehicle speed exceeds 12 mph

(20 km/h).

MISLOCK

WHAT IS MISLOCK

Mislock is a locking feature that warns you
if your vehicle has not locked.

MISLOCK LIMITATIONS

When you press the lock button once, the
turn signals do not flash if:

Any door or the tailgate is open.

The hood is open.

If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.

SWITCHING MISLOCK ON AND
OFF

1.

Press 

Settings

 on the touchscreen.

2. Press 

Vehicle Settings

.

3. Press 

Locks

.

4. Switch 

Mislock Chirp

 on or off.

DOORS AND LOCKS AUDIBLE
WARNINGS

Door Ajar Audible Warning

Sounds when any front door is not fully
closed and your vehicle is moving.

78

Doors and Locks

DOORS AND LOCKS –
TROUBLESHOOTING

DOORS AND LOCKS – WARNING
LAMPS

Door Ajar Warning Lamp

E249859

Illuminates when you switch the
ignition on and remains on if any
door or the hood is open.

DOORS AND LOCKS – INFORMATION MESSAGES

Details

Message

Displays if a door is open. Fully close the door.

Driver Door Ajar

Passenger Door Ajar

Rear Left Door Ajar

Rear Right Door Ajar

Displays if a hood is open. Fully close the hood.

Hood Ajar

79

Doors and Locks

DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS

Can accessories such as steps or
handles be used with the latch
assembly?

Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.

80

Doors and Locks

KEYLESS ENTRY LIMITATIONS

Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.

The system could not function if:

The remote control remains stationary
for about a minute.

The vehicle battery has no charge.

The remote control battery has no
charge.

There is interference causing issues
with the remote control frequencies.

The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.

KEYLESS ENTRY SETTINGS

Reprogramming the Unlocking
Function

You can enable the two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.

Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.

If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.

Keyless Detection Alert

 (If Equipped)

Displays a message in the instrument
cluster if no valid key is detected, when you
exit your vehicle with a key, after the last
front door is closed and your keyless
vehicle is in run, indicating your vehicle is
still on. The horn sounds if you have driven
the vehicle and reached a speed of 16 mph
(25 km/h) and the above mentioned
conditions are met.

You can switch the audible alert on or off.

1.

From the settings menu, press Vehicle.
See 

Center Display

 (page 562).

2. Switch Key Detection Alert On or Off.

USING KEYLESS ENTRY

Unlocking the Doors

E333747

With your passive key within 3 ft (1 m) of
your vehicle, touch the unlock sensor on
the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful not to touch the lock
sensor at the same time or pull on the door
handle too quickly. The intelligent access
system requires a brief delay to
authenticate your passive key.

Locking the Doors

E333746

81

Keyless Entry

 (If Equipped)

With your passive key within 3 ft (1 m) of
your vehicle, touch the outer door handle
lock sensor for approximately one second
to lock, being careful not to touch the
unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.

KEYLESS ENTRY –
TROUBLESHOOTING

KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS

Why does the keyless entry system not
function?

If the system does not function it may
be limited.  See 

Keyless Entry

Limitations

 (page 81).  If the system

still does not function use the remote
control or the key blade to lock and
unlock your vehicle.

Why can I not lock my vehicle?

If you electronically lock your vehicle
with a rear door or the tailgate open,
the system searches for a passive key
inside your vehicle after you close the
last door. If the system detects a key,
all doors unlock indicating that a key
is inside. Your vehicle locks if another
passive key is within the detection
range after you close the last door.

KEYLESS ENTRY VIDEOS

Using Intelligent Access with Push-button
Start Video Link

82

Keyless Entry

 (If Equipped)

WHAT IS THE KEYLESS ENTRY
KEYPAD

The keyless entry keypad allows you to
lock and unlock your vehicle using the
keypad on the window trim.

KEYLESS ENTRY KEYPAD
LIMITATIONS

The system may not function if:

The vehicle battery has no charge.

LOCATING THE KEYLESS
ENTRY KEYPAD

The keypad is near the driver window and
illuminates when you touch it.

E190936

KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE

What is the Master Access Code

The master access code is a factory-set
five-digit entry code. You can operate the
keypad with the master access code at
any time. The master access code can be
displayed in the instrument cluster display
and is available from an authorized dealer.

Displaying the Master Access Code
in the Instrument Cluster Display

Read and understand the following before
you begin the process.

You must have two previously
programmed intelligent access key
inside your vehicle.

Make sure that your vehicle is off.

Make sure you do not press the brake
pedal during the procedure.

Make sure that you close all the doors
and that they remain closed
throughout the procedure.

Perform all steps within 30 seconds of
starting the sequence. If you perform any
of the steps out of sequence, stop and wait
for at least one minute before starting
again.

Note:

Do not place the device on the

wireless accessory charging area during the
procedure.

1.

Access the backup slot. See

Accessing the Passive Key Backup
Position

 (page 204).

2. Place the first intelligent access key

into the backup slot.

3. Press the push button ignition switch

once and wait for a few seconds.

4. Press the push button ignition switch

again and remove the intelligent access
key from the center console.

5. Insert the second programmed

intelligent access key into the backup
slot in the center console, then press
the push button ignition switch.

The master access code appears in the
instrument cluster display for a few
seconds.

Note:

The code may not display until after

other warning messages display.

83

Keyless Entry Keypad

 (If Equipped)

KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES

Programming a Personal Entry
Code

1.

Enter the five-digit master code.

2. Press 

1·2

 on the keypad within five

seconds.

3. Enter your personal five-digit code.

You must do this within five seconds
of completing Step 2.

4. Press 

1·2

 on the keypad to save

personal code 1.

The doors lock then unlock to confirm that
programming was successful.

To program additional personal entry
codes, repeat Steps 1 through 3, then for
Step 4:

Press 

3·4

 to save personal code 2.

Press 

5·6

 to save personal code 3.

Press 

7·8

 to save personal code 4.

Press 

9·0

 to save personal code 5.

If your vehicle comes with the operating
system, you can also program the system
with a personal entry code.

Hints:

Do not set a code that uses five of the
same number.

Do not use five numbers in sequential
order.

The five-digit master code works even
if you have set your own personal code.

Erasing a Personal Code

1.

Enter the five-digit master code.

2. Press and release 

1·2

 on the keypad

within five seconds.

3. Press and hold 

1·2

 for two seconds.

You must do this within five seconds
of completing Step 2.

All personal codes erase and only the
five-digit master code works.

Anti-Scan Feature

The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.

The anti-scan feature turns off after:

One minute of keypad inactivity.

You press the unlock button on the
remote control.

You switch the ignition on.

You unlock your vehicle using keyless
entry.

USING THE KEYLESS ENTRY
KEYPAD

Unlocking the Driver Door

E138637

Enter the factory-set five-digit code or your
personal code.  You must press each
number within five seconds of each other.

84

Keyless Entry Keypad

 (If Equipped)

Note:

All doors unlock if the two-stage

unlocking feature is disabled.  See 

Keyless

Entry Settings

 (page 81).

Unlocking All Doors

Enter the factory-set code or your personal
code, then press 

3-4

 within five seconds.

To Release the Remote Power
Release Tailgate

Enter the factory-set code or your personal
code, then press 

5-6

 control within five

seconds.

Locking the Doors

E138637

Press and hold 

7·8

 and 

9·0

 at the same

time with the driver door closed.

Note:

You do not need to enter the code

first.

KEYLESS ENTRY KEYPAD –
TROUBLESHOOTING

KEYLESS ENTRY KEYPAD –
FREQUENTLY ASKED QUESTIONS

Why does the keypad not accept the
access code?

If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.

Why does the keypad not function?

The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.

KEYLESS ENTRY KEYPAD
VIDEOS

SecuriCode Keyless Entry Keypad Video Link

85

Keyless Entry Keypad

 (If Equipped)

HOW DOES EASY ENTRY AND
EXIT WORK

Easy entry and exit moves the driver seat
rearward up to 2 in (5 cm) and the steering
column up when you switch the ignition
off. The driver seat and steering column
return to their previous positions when you
switch the ignition on.

Note:

Depending on your vehicle, the

column may move up and in.

SWITCHING EASY ENTRY AND
EXIT ON AND OFF

1.

Press 

Settings

 on the touchscreen.

2. Press 

Vehicle

.

3. Select 

Easy Entry/Exit

.

If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.

86

Easy Entry and Exit

 (If Equipped)

TAILGATE PRECAUTIONS

WARNING: 

It is extremely

dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.

OPENING THE TAILGATE

OPENING THE TAILGATE FROM
OUTSIDE YOUR VEHICLE

E333071

Pull up on the handle to release the
tailgate.

Note:

You may need to unlock the tailgate

first.

REMOVING AND INSTALLING
THE TAILGATE

WARNING: 

Always properly secure

cargo to prevent shifting cargo or cargo
falling from the vehicle. Failure to do so
could result in compromised vehicle
stability and serious personal injury to
vehicle occupants or others.

WARNING: 

The tailgate is heavy.

Removal of the tailgate requires two
adults. Failure to follow this instruction
could result in personal injury or property
damage.

E248384

1.

Obtain the tailgate removal kit from
the glove compartment.

2. Locate and disconnect the frame

connections. They are on the left-hand
side of the vehicle.

Note:

Your vehicle may have up to three

frame connections.

3. Install the protective caps on the in-line

connector portion that remains under
the pickup box.

Note:

 If you do not install the caps on the

connectors, some features may not operate
as intended.

87

Tailgate - Vehicles With: Manual Tailgate

4. Partially lower the tailgate. Carefully

feed the tailgate harness up through
the gap between the pickup box and
the bumper and place it out of the way
under the pickup box.

5. Lower the tailgate.

E311529

6. Use a screwdriver to gently pry the

spring clip on each connector past the
head of the support screw. Disconnect
the cable.

7.

Disconnect the other cable.

8. Lift the tailgate to 45 degrees from the

horizontal position.

9. Lift the right-hand side off its hinge.

10.

Lift the tailgate to 80 degrees from
the horizontal position.

11.

Remove the tailgate from the
left-hand side hinge by sliding it to
the right.

12.

Install the tailgate in reverse order.

TAILGATE STEP

ACCESSING THE TAILGATE STEP

1.

Lower the tailgate.

2. Push the button in the center of the

step molding. The step pops out
slightly.

E187718

3. Pull the step out fully. Lower the step

to its lowest position.

E189557

4. Pull the yellow handle stop backward

out of the tailgate until it fully extends.

5. To lock the handle in place, rotate the

handle up from the horizontal to the
vertical position until you hear a click.

Note:

Do not tow with the step or grab

handle.

Replace the slip resistance tape or grab
handle molding if it appears as worn or
damaged.

To reduce the risk of falling:

Only operate the step when your
vehicle is on a level surface.

Only operate the step in areas with
sufficient lighting.

88

Tailgate - Vehicles With: Manual Tailgate

Make sure you use the grab handle
when climbing on the step.

Do not use the step with bare feet.

Make sure the step is clean before use.

Keep the step load below the total
maximum load of 350 lb (159 kg).

STOWING THE TAILGATE STEP

1.

Press the yellow button on the handle
to lower and then press the yellow
lever at the bottom of the handle to
unlock. Rotate the handle down from
the vertical to the horizontal position
and push it into the tailgate.

2. Rotate the step up until it is horizontal,

then push it back into the tailgate until
the step is secure.

Note:

Make sure to close and fully latch the

step before moving your vehicle. Do not
drive with the step or grab handle open.

Note:

The power tailgate cannot close if

the step is open. A warning message
appears and a tone sounds. After stowing
the step the power close function is
restored.

TAILGATE VIDEOS

Integrated Tailgate Step Video Link

Remote tailgate release Video Link

89

Tailgate - Vehicles With: Manual Tailgate

 

 

 

 

 

 

 

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