Ford Explorer (2022 year). Manual in english

Locating Your ESN

Select SiriusXM as the audio source.

2. Tune to channel 0.

Troubleshooting

Action

Condition

Message

No action required. This
message should disappear
shortly.

Radio requires more than
two seconds to produce
audio for the selected
channel.

Acquiring…

If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.

There is an internal module
or system failure present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or
choose another preset.

The channel is no longer
available.

Invalid Channel

Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.

Your subscription does not
include this channel.

Unsubscribed Channel

The signal is blocked. When
you move into an open area,
the signal should return.

The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.

No Signal

No action required. The
process may take up to
three minutes.

Update of channel
programming in progress.

Updating…

Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.

Your satellite service is no
longer available.

Questions? Call

1-888-539-7474

Use the channel guide to
turn off the Lock or Skip
function on that station.

All the channels in the
selected category are either
skipped or locked.

None found

Check Channel Guide

No action required.

SiriusXM has updated the
channels available for your
vehicle.

Subscription Updated

425

Audio System

USB PORT

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

USB A

E201595

USB C

E301114

The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.

Note:

We recommend using only USB-IF

certified cables and adapters. Non-certified
cables and adapters may not work.

Locating the USB Ports

The USB ports may be in the following
locations:

•

Inside the media bin.

•

Inside the center console.

•

On the lower instrument panel.

Note:

The number and type of USB ports

may vary depending on your vehicle.

Note:

Not all USB ports in your vehicle have

data transfer capabilities. See

Auxiliary

Power Points

(page 166).

426

Audio System

GENERAL INFORMATION

WARNING:

Driving while distracted

About SYNC

The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.

Note:

You can switch the system on and

use it for up to an hour without switching
the ignition on.

Note:

You can use the system after you

switch the ignition off for up to 10 minutes
or until you open a door.

Note:

For your safety, some features are

speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).

Using the Touchscreen

E293823

Status bar.

Home screen.

Clock. See

Settings

(page 458).

Outside air temperature.

Feature bar.

Status Bar

Cell phone microphone muted.

Audio system muted.

Software update installed.

Wi-Fi connected.

Cell phone roaming.

Text message received.

427

SYNC™ 3

Automatic crash notification
system off.

Cell phone network signal
strength.

Vehicle data sharing on.

Vehicle location sharing on.

Vehicle data and vehicle location
sharing on.

Wireless charger active.

Feature Bar

E100027

Select to use the radio, a USB, a
media player or a

Bluetooth®

device. See

Entertainment

(page 435).

E283811

Select to adjust climate settings
See

Climate

(page 445).

Select to make calls and access
the phonebook on your cell
phone. See

Phone

(page 447).

Select to use the navigation
system. See

Navigation

(page

449).

Select to search for and use
compatible apps on your iOS or
Android device. See

Apps

(page

455).

E280315

Select to adjust system settings.
See

Settings

(page 458).

Cleaning the Touchscreen

See

Cleaning the Interior

(page 343).

Updating the System

Updating the System Using a USB Drive

Downloading an Update

Go to the SYNC update page on the
local Ford website.

2. Download the update.

Note:

The website notifies you if an update

is available.

3. Insert a USB drive into your computer.

Note:

The USB drive needs to be empty and

meet the minimum requirements detailed
on the website.

4. Follow the instructions provided to

download the update to the USB drive.

Installing an Update

Note:

You can use the system when an

installation is in progress.

Disconnect all other USB devices from
the USB ports.

2. Connect the USB drive with the update

to a USB port.

Note:

Installation starts automatically

within 10 minutes.

Updating the System Using a Wi-Fi
Network Connection

Connecting to a Wi-Fi Network

E280315

Select the settings option on the
feature bar.

Select

Automatic Updates

2. Select

System Wi-Fi

3. Switch

System Wi-Fi

on.

4. Select

Available Wi-Fi Networks

5. Select an available Wi-Fi network.

Note:

Enter the network password to

connect to a secure network.

428

SYNC™ 3

Switching Automatic System Updates
On

E280315

Select the settings option on the
feature bar.

Select

Automatic Updates

2. Switch

Automatic System Updates

on.

The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.

Note:

You can use the system when a

download is in progress.

Note:

If the system is disconnected from

the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.

Additional Information and
Assistance

For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website.

USING VOICE RECOGNITION

The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you
to keep your hands on the steering wheel
and focus on what is in front of you.

E142599

Press the voice control button
on the steering wheel and wait
for the voice prompt.

Note:

Press the voice control button again

to interrupt a voice prompt and begin
speaking.

Note:

Turn the volume control when a voice

prompt plays to adjust the volume.

Note:

Press and hold the voice control

button on the steering wheel to use Siri on
your iOS device.

The following voice commands are
designed to help you from any screen:
•

List of Commands

•

Help

The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
our website.

General

Description

Voice Command

Get a list of voice commands for a specific feature.

___ List of Commands

Cancel an active voice session.

Cancel

Get a list of voice commands for a specific feature.

___ Help

Return to the previous screen.

Go back

Go to the main menu.

Main Menu

429

SYNC™ 3

Description

Voice Command

Go to the next page.

Go to the previous page.

Add the name of the feature to the command.

Entertainment

Audio Source

Description

Voice Command

Use the radio.

Radio

Use the CD player.

CD Player

Use a

Bluetooth®

device.

Bluetooth Stereo

Use a USB or media player.

USB

Radio

Description

Voice Command

Listen to AM radio.

Tune to a specific AM frequency.

AM ___

Listen to SiriusXM radio.

Sirius Channel ___

Listen to FM radio.

Tune to a specific FM frequency.

FM ___

Add the radio frequency to two decimal places to the command.

You can say the Sirius channel name or number such as "Sirius Channel 16" or "Sirius

The Pulse".

430

SYNC™ 3

USB and Media Player

Description

Voice Command

Play your music by category.

Play Album ___

Play Artist ___

Play Genre ___

Play Playlist ___

Play Song ___

Play Audiobook ___

Play Podcast ___

Browse music on a USB device.

Browse All Albums

Browse All Artists

Browse All Audiobooks

Browse All Genres

Browse All Playlists

Browse All Podcasts

Browse All Songs

Browse your music by category on a USB device.

Browse Album ___

Browse Artist ___

Browse Audiobook ___

Browse Genre ___

Browse Playlist ___

Browse Podcast ___

Add an album name, artist name, audiobook name, genre name, playlist name, podcast

name or track name to the command. Say the name exactly as it appears on your device.

Climate

(If Equipped)

You can control the temperature of the
vehicle using voice commands.

___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.

431

SYNC™ 3

To adjust the temperature, say:

Description

Voice command

Adjust the temperature between 60–85°F

(15.5–29.5°C).

Set Temperature ___

Phone

Description

Voice Command

Pair a cell phone or

Bluetooth®

-enabled device.

Pair Phone

Redial the last number that you dialed.

Redial

Dial a number.

Dial ___

Call a specific contact from your phonebook.

Call ___

Call a specific contact from your phonebook at a

specific location.

Call ___ ___

Listen to a text message.

Listen to Message

Listen to a specific text message from a list of text
messages.

Listen to Message ___

Reply to the last text message.

Reply to Message

Add the number you want to dial to the command.

Add a contact name from your phonebook to the command. Say the first and last name

of your contact exactly as it appears on your device.

Add a contact name and location from your phonebook to the command. Say the first

and last name of your contact exactly as it appears on your device.

432

SYNC™ 3

Navigation

(If Equipped)

Setting a Destination

Description

Voice Command

Enter a destination address. When prompted,
provide the house number, the street and city.

Find an Address

Search for a point of interest by name or by category.

Find a Place

Search for a nearby point of interest by category.

Find the Next ___

Search for a point of interest category.

Find a POI Category

Set your saved home address as your destination.

Drive Home

Set your saved place of work as your destination.

Drive to Work

Display and select from a list of previous destina-
tions.

Show Previous Destinations

Display and select from a list of favorite destinations.

Show Favorites

Add a point of interest category or the name of a major brand or chain to the command.

Route Guidance

Description

Voice Command

Cancel the current route.

Cancel Route

Select an alternate route.

Detour

Repeat the last guidance prompt.

Repeat Instruction

Display an overview of the route.

Show Route

Display a list of traffic events on your route.

Show Traffic

Display the map on the touchscreen.

Show Map

Display a two-dimensional map with north toward
the top of the touchscreen.

North Up

Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.

Heading Up

Display a three-dimensional map with the direction
you are traveling toward the front.

Show 3D

433

SYNC™ 3

Apps

General

Description

Voice Command

Start an app. The system prompts you for the app
name.

Mobile Applications

Get a list of apps running on your device.

List Applications

Search and connect to apps running on your device.

Find Applications

Active App

Description

Voice Command

Get a list of voice commands for a specific app.

___ Help

Close an app.

Exit ___

Add an app name to the command.

SiriusXM Traffic and Travel Link

(If Equipped)

Description

Voice

command

Displays a list of traffic incidents.

Show
Traffic

Displays the current weather map.

Show
Weather
Map

Displays a list of fuel prices.

Show Fuel
Prices

Displays the 5 day weather forecast.

Show 5
Day Fore-
cast

434

SYNC™ 3

Voice Settings

Description

Voice Command

Go to the voice settings menu.

Voice Settings

Switch long voice prompts on.

Interaction Mode Novice

Switch short voice prompts on.

Interaction Mode Advanced

Switch call confirmation on. The system prompts
you to confirm before making a call.

Phone Confirmation On

Switch call confirmation off. The system does not
prompt you to confirm before making a call.

Phone Confirmation Off

Switch the display of voice commands on.

Voice Command Lists On

Switch the display of voice commands off.

Voice Command Lists Off

Automatic Blower Motor Speed
Reduction

If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are done.

Switching Automatic Blower Motor
Speed Reduction Off

Simultaneously press the

A/C

and

recirculated air buttons.

ENTERTAINMENT

E293491

Audio source. Select to choose
a different audio source.

Presets. Swipe left to view more
presets.

You can access these options using the
touchscreen or voice commands.

435

SYNC™ 3

Sources

Press this button to select the source of
media you want to listen to.

Menu Item

SIRIUS

The name of the USB that is plugged in displays here.

USB

Bluetooth Stereo

If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.

Apps

This feature may not be available in all markets and requires an active subscription.

AM/FM Radio

Tuning a Station

You can use the tune or seek controls on
the radio bezel to select a station.

To tune a station using the
touchscreen, select:

Menu Item

Direct Tune

A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.

You can press the backspace button to
delete the previously entered number.

Once you have entered the station's
call numbers, you can select:

Action and Descrip-

tion

Menu Item

Press to begin
playing the station
you have entered.

Enter

Press to exit
without changing
the station.

Cancel

Presets

To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.

You may be able to add additional preset
pages using the settings option on the
feature bar.

436

SYNC™ 3

SiriusXM® Satellite Radio (If
Activated)

Note:

This feature may not be available in

all markets and requires an active
subscription.

E234451

SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.

For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.

Note:

SiriusXM reserves the unrestricted

right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.

Note:

This receiver includes the eCos

real-time operating system. eCos is
published under the eCos License.

The following buttons are available for SiriusXM:

Action and Description

Menu Item

Touch this button to see a list of available stations.

Browse

A pop-up appears, allowing you to type in the call numbers of
a station.

Direct Tune

Once you enter the stations call numbers, you can select:

The system tunes to the station you select.

Enter

You exit the pop-up and the current station
continues to play.

Cancel

You can press the backspace button to delete the previous
number.

437

SYNC™ 3

Action and Description

Menu Item

Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.

Replay

When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.

Live

Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.

ALERT

Selecting this button allows you to enable and edit alerts.

Memory Presets

To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored.

You may be able to add additional preset
pages using the settings option on the
feature bar.

SiriusXM Satellite Radio Reception Factors and Troubleshooting

Potential Reception Issues

For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.

Antenna obstructions

Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.

Terrain

When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.

Station overload

Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.

Satellite radio signal
interference

438

SYNC™ 3

Troubleshooting Tips

Action

Cause

Message

No action required. This
message should disappear
shortly.

Radio requires more than two
seconds to produce audio for
the selected channel.

Acquiring Signal

If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.

There is an internal module or
system failure present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or
choose another preset.

The channel is no longer avail-
able.

Invalid Channel

Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.

Your subscription does not
include this channel.

Unsubscribed Channel

The signal is blocked. When
you move into an open area,
the signal should return.

The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.

Satellite acquiring
signal…

No action required. The
process may take up to three
minutes.

Update of channel program-
ming in progress.

Updating…

Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.

Your satellite service is no
longer available.

Questions? Call 1-
888-539-7474

Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.

All the channels in the selected
category are either skipped or
locked.

None found. Check
channel guide.

No action required.

SiriusXM has updated the
channels available for your
vehicle.

SIRIUS Subscription
updated

HD Radio™ Information (If
Available)

To activate HD radio, please see the Radio
Settings in the Settings Chapter. See

Settings

(page 458).

Note:

HD Radio broadcasts are not

available in all markets.

439

SYNC™ 3

HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:

Website

www.hdradio.com

When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:

E142616

The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.

The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.

Note:

There is also an additional feature

for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.

When HD Radio broadcasts are active, you can access the following functions:

Action and Description

Message

Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.

Presets

Note:

As with any station you save, you cannot access the saved station if your vehicle is

outside the station’s reception area.

440

SYNC™ 3

Ford Explorer (2022 year). Manual in english - page 27