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AppLink Issues Possible Solution(s) Possible Cause(s) Issue Reset the Bluetooth® on your phone by turning it off and then turning Bluetooth® back on. If you are in your vehicle, SYNC should be able to automatic- ally re-connect to your phone if you press the Phone button. There is a Bluetooth® bug on some older versions of the Android operating system that may cause apps that were found on your previous vehicle drive to not be found again if you have not turned off Bluetooth® . My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps. Unplug the USB cable from the phone, wait a moment, and plug the USB cable back in to the phone. After a appear in SYNC's Mobile Apps Menu. If not, "Force Close" the application and restart it. The USB connection to SYNC may need to be reset. My iPhone phone is connected, my app is running, I restarted the app but I still cannot find it on SYNC. Try increasing the Bluetooth® volume of the device by using the device's volume control buttons which are most often found on the side of the device. The Bluetooth® volume on the phone may be low. I have an Android phone. I found and started my media sound or the sound is very low. Force close or uninstall the apps you do not want SYNC SYNC" setting, disable that setting in the app's settings menu on the phone. Some Android devices have a limited number of Bluetooth® links apps can use to connect. If you have more AppLink apps on your phone than the number of available Bluetooth® links, you will not see all of your apps listed in SYNC's mobile apps menu. I can only see some of the AppLink apps running on my phone listed in SYNC's Mobile Apps Menu. 550 SYNC™ |