Ford Transit (2022 year). Manual in english

Less Cost to Properly Maintain Your
Vehicle

The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.

Covered maintenance includes:
•

Windshield wiper blades.

•

Spark plugs.

•

The clutch disc (if equipped).

•

Brake pads and linings.

•

Shock absorbers.

•

Struts.

•

Engine belts.

•

Engine coolant hoses, clamps and
o-rings.

•

Diesel exhaust fluid replenishment (if
equipped).

•

Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.

Interest Free Finance Options

Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.

Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232

Ford Protect Extended Service
Plan (Canada Only)

You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:

•

Rental reimbursement.

•

Coverage for certain maintenance and
wear items.

•

Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.

•

Roadside Assistance benefits.

There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.

Note:

Repairs performed outside of Canada

and the United States are not eligible for
Ford Protect extended service plan
coverage.

This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.

517

Ford Protect

GENERAL MAINTENANCE
INFORMATION - 3.5L
DURATEC/3.5L ECOBOOST™

Why Maintain Your Vehicle?

Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.

We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the correct
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep the cost
of owning your vehicle down.

It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See

Capacities and

Specifications

(page 449).

Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.

Why Maintain Your Vehicle at Your
Dealership?

Factory-trained Technicians

Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.

Genuine Ford and Motorcraft
Replacement Parts

Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
12-month or 12,000 mi (20,000 km) parts
and labor limited warranty.

If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.

Convenience

Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to crash repairs.

Note:

Not all dealers have extended hours

or body shops. Please contact your dealer
for details.

Protecting Your Investment

Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the correct performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.

Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the correct oil change interval.
This interval may be up to one year or
10,000 mi (16,000 km).

518

Scheduled Maintenance

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See

Resetting the Engine Oil

Change Reminder

(page 379).

If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals.

Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to correctly diagnose and repair
your vehicle.

Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.

We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.

Additives and Chemicals

This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.

Oils, Fluids and Flushing

In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.

Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.

Owner Checks and Services

Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.

Check every month

Engine oil level.

Function of all interior and exterior lights.

Tires (including spare) for wear and
correct pressure.

Windshield washer fluid level.

519

Scheduled Maintenance

Check every six months

Battery connections. Clean if necessary.

Body and door drain holes for obstruc-
tions. Clean if necessary.

Cooling system fluid level and coolant
strength.

Door weatherstrips for wear. Lubricate if
necessary.

Front door check arms for correct opera-
tion.

Hinges, latches and outside locks for
correct operation. Lubricate if necessary.

Parking brake for correct operation.

Seatbelts and seat latches for wear and
function.

Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.

Washer spray and wiper operation. Clean
or replace blades as necessary.

Multi-point Inspection

In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly.

Multi-point inspection

Accessory drive belt(s).

Battery performance.

Engine air filter.

Multi-point inspection

Exhaust system.

Exterior lamps and hazard warning
system operation.

Fluid levels

; fill if necessary.

For oil and fluid leaks.

Horn operation.

Radiator, cooler, heater and A/C hoses.

Suspension component for leaks or
damage.

Steering and linkage.

Tires (including spare) for wear and

correct pressure

Windshield for cracks, chips or pits.

Washer spray and wiper operation.

Brake, coolant recovery reservoir,

automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.

If your vehicle is equipped with a

temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.

520

Scheduled Maintenance

GENERAL MAINTENANCE
INFORMATION - ELECTRIC
MOTOR

Why Maintain Your Vehicle?

It is important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes; first is to
maintain the reliability of your vehicle and
the second is to keep the cost of owning
your vehicle down.

It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See

Capacities and

Specifications

(page 449).

Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage not covered by
the vehicle Warranty.

Why Maintain Your Vehicle at Your
Dealership?

Our Genuine Replacement Parts

Dealerships stock our parts and our
authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.

If you do not use our authorized parts they
may not meet our specifications.

Protecting Your Investment

Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle, make sure you have scheduled
maintenance performed at the designated
intervals.

It is important to rely upon your dealership
to properly diagnose and repair your
vehicle.

We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of fluids to protect your vehicle at the
lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.

We strongly recommend the use of only
our genuine manufactured or our
authorized re-manufactured replacement
parts engineered for your vehicle.

Additives and Chemicals

We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.

Fluids and Flushing

521

Scheduled Maintenance

Make sure to change your vehicle’s fluids
at the specified intervals or in conjunction
with a repair. Flushing is a viable way to
change fluid for many vehicle sub-systems
during scheduled maintenance. It is critical
that systems are flushed only with new
fluid that is the same as that required to

fill and operate the system or using our
approved flushing chemical.

Owner Checks and Services

Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.

Check Every Month

Function of all interior and exterior lights.

Tires (including spare) for wear and proper pressure.

Windshield washer fluid level.

Check Every Six Months

12V Battery connections. Clean if necessary.

Body and door drain holes for obstructions. Clean if necessary.

Cooling system fluid level and coolant strength.

Door weatherstrips for wear. Lubricate if necessary.

Hinges, latches and outside locks for proper operation. Lubricate if necessary.

Parking brake for proper operation.

Safety belts and seat latches for wear and function.

Safety warning lamps (brake, ABS, airbag and safety belt) for operation.

Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-point Inspection

In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.

522

Scheduled Maintenance

Multi-Point Inspection

Radiator, cooler, heater and air conditioning

hoses

12V Battery performance

Suspension components for leaks or

damage

Exterior lamps and hazard warning system

operation

Steering and linkage

Fluid levels; fill if necessary

Tires for wear and proper pressure

For fluid leaks

Windshield for cracks, chips or pits

Half-shaft dust boots

Washer spray and wiper operation

Horn operation

Brake, coolant recovery reservoir and window washer.

Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration

Use By date on the canister. Replace as needed.

NORMAL SCHEDULED
MAINTENANCE - 3.5L
DURATEC/3.5L ECOBOOST™

Intelligent Oil-Life Monitor™

Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.

The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.

523

Scheduled Maintenance

When to expect the oil change message

Vehicle use and example

Interval

Normal

7,500–10,000 mi

(12,000–16,000 km)

Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.

Severe

5,000–7,500 mi

(8,000–12,000 km)

Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.

Extreme

3,000–5,000 mi

(4,800–8,000 km)

Maximum load or towing.
Extreme hot or cold operation.

Normal Maintenance Intervals

At every oil change interval as indicated by the information display

Change engine oil and filter.

Rotate tires, inspect tire wear and measure tread depth.

Perform a multi-point inspection (recommended).

Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.

Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.

Inspect the engine cooling system strength and hoses.

Inspect the exhaust system and heat shields.

Inspect front axle and U-joints. Lubricate if equipped with grease fittings.

524

Scheduled Maintenance

At every oil change interval as indicated by the information display

Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.

Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.

Do not exceed one year or 10,000 mi (16,000 km) between service intervals.

Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.

Brake fluid maintenance

Change the brake fluid.

Every 3 years

Perform this maintenance item every 3 years. Do not exceed the designated time for

the interval.

Brake fluid servicing requires special equipment available at your authorized dealer.

Other maintenance items

Replace cabin air filter.

Every 20,000 mi
(32,000 km)

Torque rear axle U-bolts to specification.

Every 30,000 mi
(48,000 km)

Replace engine air filter.

Change engine coolant.

At 200,000 mi
(320,000 km)

Replace spark plugs.

Every 100,000 mi
(160,000 km)

Inspect accessory drive belt(s).

Change automatic transmission fluid and filter.

Every 150,000 mi
(240,000 km)

Change front axle fluid.

Change rear axle fluid.

525

Scheduled Maintenance

Other maintenance items

Change the transfer case fluid.

Replace accessory drive belt(s).

Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil

and filter change. Do not exceed the designated distance for the interval.

Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or

100,000 mi (160,000 km).

After initial inspection, inspect every other oil change until replaced.

Four-wheel drive only.

NORMAL SCHEDULED MAINTENANCE - ELECTRIC MOTOR

Normal Scheduled Maintenance

Rotate tires, inspect tire wear and measure tread depth.

Every 12 months or
10,000 mi (16,000 km).

Perform multi-point inspection (recommended).

Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.

Inspect cooling system level, strength and hoses.

Inspect half-shaft boots.

Inspect steering linkage, ball joints, suspension and tie-
rod ends.

Inspect wheels and related components for abnormal
noise, wear, looseness or drag.

Do not exceed one year or 10,000 mi (16,000 km) between service intervals.

Brake Fluid Maintenance

Change brake fluid.

Every 3 Years

Perform this maintenance item every 3 years. Do not exceed the designated time for

the interval.

Brake fluid servicing requires special equipment available at your authorized dealer.

526

Scheduled Maintenance

Other Maintenance Items

Replace cabin air filter.

Every 20,000 mi (32,000 km)

Change the transmission fluid.

At 10 years or 150,000 mi
(240,000 km)

Change the coolant.

At 200,000 mi (322,000 km)

Cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles

operated in these conditions require frequent inspection and replacement of the cabin
air filter.

Initial replacement at 10 years or 200,000 mi (322,000 km), then every 5 years or

100,000 mi (160,000 km).

527

Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE

If you operate your vehicle

primarily

in any

of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle

occasionally

under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.

Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
•

Example 1

: The message appears at

28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.

•

Example 2

: The message does not

appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at 25,000 mi (40,000 km)).
Perform the engine air filter
replacement.

Towing a trailer or using a car-top carrier

Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.

As required

Inspect and lubricate U-joints.

Inspect frequently,
service as required

See axle maintenance items under

Exceptions

Replace spark plugs.

Every 60000 miles
(96000 km)

Extensive idling or low-speed driving for long distances, as in heavy commercial use

(such as delivery, taxi, patrol car or livery)

Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.

As required

Replace engine air filter.

Inspect frequently,
service as required

Replace spark plugs.

Every 60000 miles
(96000 km)

528

Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Replace engine air filter.

Inspect frequently,
service as required

Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.

Every 5000 miles (8000
km)

Rotate tires, inspect tires for wear and measure tread depth.

Change engine oil and filter.

Every 5000 miles (8000
km) or six months

Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.

Off-road operation

Inspect steering linkage, ball joints and U-joints. Lubricate if
equipped with grease fittings.

Inspect frequently,
service as required

Replace engine air filter.

Change engine oil and filter.

Every 5000 miles (8000
km) or six months

Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.

Rotate tires, inspect tires for wear and measure tread depth.

Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.

Exclusive use of E85 (Flex fuel vehicles only)

If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.

Every oil change interval

Exceptions

There are several exceptions to the Normal
Schedule:

Axle and Transfer Case Maintenance

Axle(s) and transfer case (Four-wheel
drive vehicles) fluid changes or level
checks are not required unless a leak is
suspected or the assembly has been
submerged in water. Contact an authorized
dealer for service.

529

Scheduled Maintenance

California fuel filter replacement

If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.

Hot climate oil change intervals

Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km).

If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km).

Engine air filter replacement

The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.

530

Scheduled Maintenance

ROLLOVER WARNING

WARNING:

Utility vehicles have a

significantly higher rollover rate than
other types of vehicles.

WARNING:

Vehicles with a higher

center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.

WARNING:

In a rollover crash, an

unbelted person is significantly more
likely to die than a person wearing a
seatbelt.

WARNING:

Do not become

overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.

Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.

THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM

Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.

The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.

Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.

BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have

531

Customer Information

already taken to try to resolve them. A
Customer Claim Form will be mailed that
needs to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB reviews
the claim for eligibility under the Program
Summary Guidelines.

You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:

BBB AUTO LINE a Division of BBB
National Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102

BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.

For additional information, refer to the
Better Business Bureau website.

Note:

Ford Motor Company reserves the

right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.

THE MEDIATION AND
ARBITRATION PROGRAM

For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straightforward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.

CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.

ORDERING A CANADIAN
FRENCH OWNER'S MANUAL

You can obtain a French owner's manual
from an authorized dealer or by contacting
Helm, LLC at:

HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service

Call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

For additional information, visit

www.helminc.com

532

Customer Information

Ford Transit (2022 year). Manual in english - page 32