Ford F-450 (2022 year). Manual in english

Wi-Fi Connectivity

Possible Cause and Resolution

Symptom

I cannot connect to a Wi-Fi
network.

–

Password error.
•

Enter the correct network password.

–

Weak network signal.
•

Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.

–

Multiple access points in range with the same SSID.
•

Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.

The Wi-Fi connection
disconnects after successful
connection.

–

Weak network signal.
•

Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.

I am close to a Wi-Fi hotspot
but the network signal
strength is weak.

–

Obstructed network signal.
•

If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.

•

If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.

•

If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.

•

If your vehicle is in a garage and you have the
garage door closed, open the garage door.

I cannot see a network in the
list of available networks
that I expect to see.

–

Hidden network.
•

Make the network visible and try again.

593

SYNC™ 3

(If Equipped)

Possible Cause and Resolution

Symptom

I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device.

–

System limitation.
•

SYNC does not provide a Wi-Fi hotspot at this time.

–

Weak network signal
•

Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.

–

Wi-Fi hotspot in high demand or has a slow Internet
connection.
•

Use a more reliable Wi-Fi hotspot.

Software downloads take
too long.

–

No software update available.

–

Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•

Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.

The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.

Personal Profiles

(If Equipped)

Possible Cause and Resolution

Symptom

You might not have set up Personal Profiles.

I cannot create a profile.

You might have entered an invalid profile.

You might not have selected a memory button when
prompted.

You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.

Personal Profiles has been switched off.

You might not have selected the lock button on the remote
control.

I cannot link a remote
control.

The remote control selected was already associated with
another profile and the system declined to overwrite.

The system performed a profile recall when linking a
remote control.

594

SYNC™ 3

(If Equipped)

Possible Cause and Resolution

Symptom

You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.

You might be using the old linking method.

Personal Profiles does not support your unsaved settings.

My personalized settings do
not save.

A different personal profile is active.

Another user changed the settings for the wrong personal
profile.

You might not have created a personal profile.

My profile will not recall.

Personal Profiles is turned off.

The profile you requested is already active.

You might not have linked the memory button you are
using to a profile.

You might not have linked the remote control you are using
to a profile.

You might be using the wrong remote control.

You might be pressing a button other than the unlock or
remote start on a linked remote control.

You might have deleted the personal profile.

Personal Profiles is turned off.

My preset positions recall,
but my profile does not.

The vehicle is in motion.

My profile recalls but my
preset positions do not.

The preset positions are the same as the guest or previ-
ously active profile.

Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.

I lost a remote control.

You might have erased and reprogrammed the remote
controls. This could happen if you let a dealership add a
new remote control to replace a lost one.

I lost all profiles.

Someone performed a master reset.

595

SYNC™ 3

(If Equipped)

Resetting the System

Simultaneously press and hold the
seek up and the audio unit power
buttons until the screen goes black.

2. Wait three minutes to allow the system

to complete the reset.

3. Press the audio unit power button to

switch the system on.

Note:

You can reset the system to restore

functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.

Additional Information and
Assistance

For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.

596

SYNC™ 3

(If Equipped)

CENTER DISPLAY
PRECAUTIONS

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

CENTER DISPLAY
LIMITATIONS

Speed-restricted Features

For your safety, some features are not
available while the vehicle is in motion at
or above 6 mph (10 km/h). Settings that
are not critical while driving your vehicle
will be shown as restricted on your display.
See below for examples:

•

System Updates.

•

Personal Profiles Setup.

•

Valet Mode Setup.

•

Driver Assistance Settings.

•

Auto-Start-Stop Speed Threshold.

Vehicle Settings
•

30 Minute Max Idle.

•

MyKey Setup.

•

Door Keypad Code Setup.

•

Backup Start Passcode Setup.

These restricted features will become
available when your vehicle is no longer in
motion.

STATUS BAR

The bar is on top of the display and
indicates the status of your vehicle's
features.

Audio System

E353221

Audio system muted.

Connected Device

Cell phone microphone muted.

E353213

Phone call in progress.

E353208

Media player connected.

Cell phone network signal
strength.

Cell phone roaming.

E335295

Text message received.

E353216

Unread email message.

Automatic crash notification
system off.

E335293

Cell phone battery status.

597

Center Display Overview - Vehicles With: SYNC 4

Vehicle Data

E353219

Wi-Fi available.

Wi-Fi connected.

Vehicle data sharing on.

E335292

Vehicle data sharing off.

Vehicle location sharing on.

Vehicle data and vehicle location
sharing on.

Vehicle System Update

E327789

Vehicle system update available.

E327785

Vehicle system update requires
schedule.

E327786

Vehicle system update requires
consent.

E353217

Vehicle system update requires
Wi-Fi.

E327787

Vehicle system update schedule
reminder.

E327788

Vehicle system update not
successful.

E353218

Vehicle system update
successful.

Wireless Accessory Charger

E353214

Wireless accessory charger
active.

FEATURE BAR

The bar is on the bottom of the display and
allows you to access vehicle features.

E100027

Select to use the radio, a USB, a
media player or a

Bluetooth®

device.

Select to make calls and access
the phonebook on your cell
phone.

Select to use the navigation
system.

E353215

Select to view favorites.

E353220

Select to search for and use
compatible apps on your iOS or
Android device.

E280315

Select to adjust system settings.

E353210

E335299

Select to view features.

E335300

E347104

Note:

The icon may be different depending

on your vehicle.

598

Center Display Overview - Vehicles With: SYNC 4

WHAT IS VOICE INTERACTION

Voice Interaction allows you to control
vehicle features using conversational
requests.

SETTING THE WAKE WORD

Press the Settings option on the
feature bar.

2. Press the Voice Control button.
3. Switch on Listen for Wake Word.
4. Press Preferred Wake Word

5. Select a wake word.

BEGINNING A VOICE
INTERACTION

Say the selected wake word.

E142599

Press the voice interaction
button on the steering wheel.

VOICE INTERACTION
EXAMPLES

General Examples

Result

Command

The system resets

the current voice

interaction.

Start Over.

The system ends

the current voice

interaction.

Cancel.

The system goes to

the next page.

Next Page.

The system goes to

the previous page.

Previous Page.

The system

displays a list of

available

commands you can

use on the current

screen.

Help.

Entertainment Examples

Result

Command

The system plays

the selected music.

Play The Beatles.

The system shows

the selected music.

Show music by The

Beatles.

The system tunes

the radio to 101.9

FM.

Tune to FM 101.9.

The system tunes

the radio to Sirius

Channel 2.

Set the station to

Sirius Channel 2.

600

Voice Interaction - Vehicles With: SYNC 4

Climate Examples

Result

Command

The system sets

the temperature to

the minimum.

Set the temper-

ature to low.

The system sets

the temperature to

72°F (22°C).

Set the temper-

ature to 72°F

(22°C).

Phone Examples

Result

Command

The system calls

Henry using your

connected device.

Call Henry.

The system dials

the selected phone

number.

Dial (phone

number).

The system begins

a dictated text

message.

Send a text

message to Henry.

The system reads

you the most recent

message from

Henry.

Read my message

from Henry.

Apps Examples

Result

Command

The system

prompts you to say
the name of an app

to start it on the

system.

Mobile Apps.

The system will list

all of the currently

available Mobile

Apps.

List Mobile Apps.

The system will

search and connect
to compatible apps

running on your

mobile device.

Find Mobile Apps

Navigation Examples

Result

Command

The system begins

guided navigation

to the address.

Say the address

that you're looking

for, like '125 Main

Street, New York'.

The system

searches for the

requested point of

interest.

Where is ___

The system shows

directions to the

selected intersec-

tion.

Show me directions

to Oakwood

Boulevard and

Pelham Road.

The system ends

guided navigation

to the destination.

Cancel route.

601

Voice Interaction - Vehicles With: SYNC 4

PHONE PRECAUTIONS

WARNING:

Driving while distracted

CONNECTING YOUR PHONE

Go to the settings menu on your device and
switch

Bluetooth®

on.

Select the phone option on the
feature bar.

Select

Add Phone

Note:

A prompt alerts you to search for your

vehicle on your cell phone.

2. Select your vehicle on your cell phone.

Note:

A number appears on your cell phone

and on the touchscreen.

3. Confirm that the PIN (personal

identification number) on your cell
phone matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your cell phone.

4. Download the phonebook from your

cell phone when you are prompted.

Note:

If you pair more than one cell phone,

use the phone settings to specify the
primary phone. You can change this setting
at any time.

PHONE MENU

This menu becomes available after pairing
a phone.

Recent Call List

Display and select an entry from a list of
previous calls.

Contacts

Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.

Favorites

Display the list of favorite contacts that
are set up on your phone.

Messaging

Displays the list of text messages to read,
listen to, or respond to.

Displays the list of emails to read, listen to,
or respond to.

Phone List

Display the list of paired or connected
devices that you can select.

Note:

Up to 12 devices can be stored.

Do Not Disturb

Reject incoming calls and switch ring tones
and alerts off.

Phone Keypad

Directly dial a number.

602

Phone - Vehicles With: SYNC 4

MAKING AND RECEIVING A
PHONE CALL

Making Calls

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number from your favorites,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Favorites

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Note:

You can also accept the call by

pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Ignore the call by doing nothing. The
system logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

You can select any of the following during
an active phone call:

604

Phone - Vehicles With: SYNC 4

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the call to
the cell phone or
back to the touch-
screen.

Privacy

SENDING AND RECEIVING A TEXT MESSAGE

Description

Menu Item

Hear the text message.

Hear It

View the text message.

View

Call the sender.

Call

Reply to the text message with a standard text message.

605

Phone - Vehicles With: SYNC 4

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF

iOS

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the information icon to the right

of your vehicle.

4. Switch text message notification on or

off.

Android

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the profiles option.

4. Select the phone profile.

5. Switch text message notification on or

off.

606

Phone - Vehicles With: SYNC 4

CONNECTING A BLUETOOTH®
DEVICE

Make sure

Bluetooth®

is enabled on

your device.

2. Press

Settings

on the touchscreen.

3. Press

Connectivity

4. Press

Bluetooth

5. Press

Add a Bluetooth Device

Note:

A prompt alerts you to search for your

vehicle on your device.

6. Select your vehicle on your device.

Note:

A number appears on your device and

on the touchscreen.

Confirm that the number on your
device matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your device.

The

Bluetooth®

word mark and logos are

registered trademarks owned by

Bluetooth

SIG, Inc.

and any use of such marks by

Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.

PLAYING MEDIA USING
BLUETOOTH®

WARNING:

Driving while distracted

hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Connect your device.

E100027

Press the audio button on the
feature bar.

Press

Sources

Press the

Bluetooth®

option.

Press to play a track. Press again
to pause the track.

Press to skip to the next track.

Press and hold to fast forward
through the track.

Press once to return to the
beginning of a track. Repeatedly
press to return to previous

tracks.

Press and hold to fast rewind through the
track.

607

Bluetooth® - Vehicles With: SYNC 4

APP PRECAUTIONS

WARNING:

Driving while distracted

APP REQUIREMENTS

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.

ACCESSING APPS

Select the apps option on the
feature bar.

ENABLING APPS ON AN IOS
DEVICE

Select the apps option on the
feature bar.

Select Mobile Apps Help.

2. Follow the instructions to pair and

connect your device via

Bluetooth®

with a USB cable.

3. Start the apps on your device that you

want to use.

4. Select the app that you want to use on

the touchscreen.

Note:

Some apps may run through Apple

CarPlay if it is enabled.

Note:

Closing an app on your device will

close it on the touchscreen.

Note:

For troubleshooting assistance select

Mobile Apps List under Mobile Apps Help.

ENABLING APPS ON AN
ANDROID DEVICE

Select the apps option on the
feature bar.

Select Mobile Apps Help.

2. Follow the instructions to pair and

connect your device via

Bluetooth®

with a USB cable.

3. Start the apps on your device that you

want to use.

4. Select

Find Mobile Apps

5. Select the app that you want to use on

the touchscreen.

Note:

Some devices may lose the ability to

play music over USB when Mobile Apps are
enabled.

Note:

Some apps may run through Android

Auto if it is enabled.

608

Apps - Vehicles With: SYNC 4

Ford F-450 (2022 year). Manual in english - page 37