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Ford F-450 (2022 year). Manual in english - page 31

VEHICLE IDENTIFICATION
NUMBER

LOCATING THE VEHICLE
IDENTIFICATION NUMBER

The vehicle identification number is on the
left-hand side of the instrument panel.

E311767

Note:

In the illustration, XXXX is

representative of your vehicle identification
number.

VEHICLE IDENTIFICATION
NUMBER OVERVIEW

The vehicle identification number contains
the following information:

E142477

World manufacturer identifier.

Brake system, gross vehicle
weight rating, restraint devices
and their locations.

Make, vehicle line, series, body
type.

Engine or motor type.

Check digit.

Model year.

Assembly plant.

Production sequence number.

497

Vehicle Identification

WHAT IS A CONNECTED
VEHICLE

A connected vehicle has technology that
allows your vehicle to connect to a mobile
network and for you to access a range of
features. When used in conjunction with
the FordPass app, it could allow you to
monitor and control your vehicle further,
for example checking the tire pressures,
the fuel level and the vehicle location. For
additional information, refer to the local
Ford website.

CONNECTED VEHICLE
REQUIREMENTS

Connected service and related feature
functionality requires a compatible vehicle
network.

Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.

CONNECTED VEHICLE
LIMITATIONS

Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.

CONNECTING THE VEHICLE TO
A MOBILE NETWORK

WHAT IS THE MODEM

The modem allows access to a
range of features built into your
vehicle.

ENABLING AND DISABLING THE
MODEM - VEHICLES WITH:
MODEM

Press

Settings

2. Press

FordPass Connect

3. Press

Connectivity Settings

4. Switch connectivity features on or off.

ENABLING AND DISABLING THE
MODEM - VEHICLES WITH: SYNC
3

Select

Settings

2. Select

Connectivity Features

3. Select

Data sharing

4. Switch connectivity features on or off.

CONNECTING FORDPASS TO THE
MODEM

Make sure that the modem is enabled
using the vehicle settings menu.

2. Open the FordPass app on your device

and log in.

3. Add your vehicle or select your vehicle

if already added.

4. Select the option for vehicle details.

5. Select the option to activate your

vehicle.

6. Make sure that the name on the screen

matches the name shown in your
FordPass account.

Confirm that FordPass account is
connected to the modem.

CONNECTING THE VEHICLE TO
A WI-FI NETWORK

Press

Settings

2. Press

Wi-Fi

498

Connected Vehicle - Vehicles With: SYNC 3

3. Switch

Wi-Fi

on.

4. Press

View Available Networks

5. Select an available Wi-Fi network.

Note:

Enter the network password to

connect to a secure network.

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
MODEM

Possible Cause and Resolution

Symptom

I cannot confirm the
connection of my FordPass
account to the modem.

–

Modem is not enabled.
•

Switch connectivity features on.

–

Weak network signal.
•

Move your vehicle closer to a place where the
network signal is not obstructed.

499

Connected Vehicle - Vehicles With: SYNC 3

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
SYNC 3

Possible Cause and Resolution

Symptom

I cannot connect to a Wi-Fi
network.

–

Password error.
•

Enter the correct network password.

–

Weak network signal.
•

Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.

–

Multiple access points in range with the same SSID.
•

Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.

The Wi-Fi connection
disconnects after successful
connection.

–

Weak network signal.
•

Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.

I am close to a Wi-Fi hotspot
but the network signal
strength is weak.

–

Obstructed network signal.
•

If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.

•

If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.

•

If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.

•

If your vehicle is in a garage and you have the
garage door closed, open the garage door.

I cannot see a network in the
list of available networks
that I expect to see.

–

Hidden network.
•

Make the network visible and try again.

500

Connected Vehicle - Vehicles With: SYNC 3

Possible Cause and Resolution

Symptom

I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device.

–

System limitation.
•

Make sure Wi-Fi hotspot visibility is on.

•

The system does not provide a Wi-Fi hotspot at
this time.

–

Weak network signal.
•

Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.

–

Wi-Fi hotspot in high demand or has a slow Internet
connection.
•

Use a more reliable Wi-Fi hotspot.

Software downloads take
too long.

–

No software update available.

–

Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•

Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.

The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.

501

Connected Vehicle - Vehicles With: SYNC 3

WHAT IS A CONNECTED
VEHICLE

CONNECTED VEHICLE
REQUIREMENTS

Connected service and related feature
functionality requires a compatible vehicle
network.

Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.

CONNECTED VEHICLE
LIMITATIONS

CONNECTING THE VEHICLE TO
A MOBILE NETWORK

WHAT IS THE MODEM

The modem allows access to a
range of features built into your
vehicle.

ENABLING AND DISABLING THE
MODEM

Press

Settings

2. Press

Connectivity

3. Press

Connected Vehicle Features

4. Switch vehicle connectivity on or off.

CONNECTING FORDPASS TO THE
MODEM

Make sure that the modem is enabled
using the vehicle settings menu.

2. Open the FordPass app on your device

and log in.

3. Add your vehicle or select your vehicle

if already added.

4. Select the option for vehicle details.

5. Select the option to activate your

vehicle.

6. Make sure that the name on the screen

matches the name shown in your
FordPass account.

Confirm that FordPass account is
connected to the modem.

CONNECTING THE VEHICLE TO
A WI-FI NETWORK

E280315

Select the settings option on the
feature bar.

Press

Connectivity

2. Press

Manage Wi-Fi Networks

3. Switch

Wi-Fi

on.

4. Press

View Available Networks

5. Select an available Wi-Fi network.

Note:

Enter the network password to

connect to a secure network.

502

Connected Vehicle - Vehicles With: SYNC 4

CONNECTED VEHICLE – TROUBLESHOOTING

CONNECTED VEHICLE – FREQUENTLY ASKED QUESTIONS

Possible Cause and Resolution

Symptom

I cannot confirm the
connection of my FordPass
account to the modem.

–

Modem is not enabled.
•

Switch vehicle connectivity on.

–

Weak network signal.
•

Move your vehicle closer to a place where the
network signal is not obstructed.

503

Connected Vehicle - Vehicles With: SYNC 4

CONNECTED VEHICLE – FREQUENTLY ASKED QUESTIONS

Possible Cause and Resolution

Symptom

I cannot connect to a Wi-Fi
network.

–

Password error.
•

Enter the correct network password.

–

Weak network signal.
•

Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.

–

Multiple access points in range with the same network
name.
•

Use a unique name for your network name. Do not
use the default name unless it contains a unique
identifier, for example as part of the MAC address.

The Wi-Fi connection
disconnects after successful
connection.

–

Weak network signal.
•

Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.

I am close to a Wi-Fi router
but the network signal
strength is weak.

–

Obstructed network signal.
•

If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi router.

•

If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi router or
open the windows that are facing the router.

•

If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the router.

•

If your vehicle is in a garage and you have the
garage door closed, open the garage door as it may
block the signal.

–

Hidden network.
•

Make the network visible and try again, or use the
Add Network Manually option in Wi-Fi settings
menu.

–

Unsupported security type.
•

Some network security types are not supported,
for example WEP.

I cannot see a network in the
list of available networks
that I expect to see.

504

Connected Vehicle - Vehicles With: SYNC 4

Possible Cause and Resolution

Symptom

I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device.

–

System limitation.
•

Make sure Wi-Fi hotspot visibility is on.

•

The system does not provide a Wi-Fi hotspot at
this time.

–

Weak network signal
•

Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.

–

Wi-Fi hotspot in high demand or has a slow Internet
connection.
•

Use a more reliable Wi-Fi hotspot.

Software downloads take
too long.

–

No software update available.

–

Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•

Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.

The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.

505

Connected Vehicle - Vehicles With: SYNC 4

CREATING A VEHICLE WI-FI
HOTSPOT

You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.

E280315

Select the settings option on the
feature bar.

Press

Vehicle Hotspot

Note:

The vehicle hotspot default setting

is on.

2. Press

Settings

3. Press

Edit

4. Press

Hotspot visibility

Note:

The hotspot visibility default setting

is on.

Finding the Wi-Fi Hotspot Name
and Password

E280315

Select the settings option on the
feature bar.

Press

Vehicle Hotspot

2. Press

Settings

Note:

The network name is the hotspot

name.

3. Press

View Password

Connecting a Device to the Wi-Fi
Hotspot

On your device, switch Wi-Fi on and
select the hotspot from the list of
available Wi-Fi networks.

2. When prompted, enter the password.

Purchasing a Data Plan

Connect a device to the hotspot.

Note:

The vehicle network carrier’s portal

opens on your device.

2. If the portal does not open on your

device, open a website and it redirects
to the vehicle network carrier’s portal.

Note:

Secure websites do not redirect.

3. Follow the instructions on the carrier

portal to purchase a plan.

Note:

If you have an active plan, the system

does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website
to purchase more data.

Note:

If data usage information is available

in the vehicle hotspot menu, it is
approximate.

Note:

If you carry out a master reset, the

system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.

Note:

The vehicle network carrier provides

Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.

CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD

E280315

Select the settings option on the
feature bar.

Press

Vehicle Hotspot

2. Press

Settings

3. Press

Edit

4. Press

Change Network Name

5. Enter your required network name.

6. Press

Done

Press

Change Password

8. Enter your required password.

9. Press

Done

506

Vehicle Wi-Fi Hotspot

Changing the Wi-Fi Hotspot
Frequency

Note:

The Vehicle Hotspot frequency band

is selectable depending upon your device
capabilities. You will be unable to connect
your device to the Vehicle Hotspot if it does
not support the selected frequency band.

E280315

Select the settings option on the
feature bar.

Press

Vehicle Hotspot

2. Press

Settings

3. Press

Edit

4. Select a frequency.

5. Press

Done

507

Vehicle Wi-Fi Hotspot

GENERAL INFORMATION

WARNING:

Driving while distracted

hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Radio Frequencies and Reception
Factors

Note:

Listening to loud audio for long

periods of time could damage your hearing.

Radio Reception Factors

The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.

Distance and strength

Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.

Terrain

When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.

Station overload

AUDIO UNIT

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

E291383

Note:

Depending on your vehicle option

package, the controls may look different
from what you see here.

508

Audio System - Vehicles With: SYNC

Note:

Some features, such as satellite

radio, may not be available in your location.
Check with an authorized dealer.

Accessing the Apps Menu

Press and release the button to
access the apps menu. Follow
the on-screen prompts to make

your selection.

Accessing the Clock Settings

E265036

Press and release the button to
access the clock setting.

Use the center arrow controls to

change the hours and minutes.

Accessing the Media Source Menu

E265035

Press and release the button to
open the media source menu.

You can press this multiple times to
change to a SYNC-Media device or scroll
through the media sources using the arrow
buttons. Press

to select a source.

Accessing the Phone Features

Press and release the button to
access the phone features of the
SYNC system.

Accessing the Sound Settings

E280315

Press and release the button to
access settings for Treble,
Midrange, Bass, Fade and

Balance.

Accessing the Settings Menu

E142607

Press and release the button to
access the settings menu.
Follow the on-screen prompts

to make your selection.

Adjusting the Volume

E265373

Turn to adjust the volume.

Changing Radio Stations

E265696

In radio mode, turn to search through the
radio frequency band.

In satellite radio mode, turn to find the
previous or next available satellite radio
station.

509

Audio System - Vehicles With: SYNC

Listening to the Radio

E265033

Press and release the button to
listen to the radio or change
radio stations.

Playing or Pausing Media

Press and release the button to
either play or pause current
media source.

Switching the Audio Unit On and
Off

Press and release the button.

Switching the Display On and Off

E272035

Press and release the button.

Switching Radio Text On and Off

E268570

Press and release the button to
display extra information, for
example, artist name.

Note:

Extra information may not always be

available.

Switching Repeat Mode On and Off

E268569

Press and release the button to
repeat the current media source.

Switching Shuffle Mode On and
Off

Press and release the button to
shuffle the current media source.

Using the Display Control

Use the up and down arrow buttons to
select the various settings. When you make
your selection, press the left and right
arrow buttons to change the settings.

E265041

Press and release to confirm a
selection.

Press and release the function buttons
below the display to select different
functions of the audio system depending
on which mode you are in.

Using the Number Block

In radio mode, store and recall your favorite
radio stations. To store a favorite station,
press and hold until the sound returns. In
phone mode, enter a phone number.

Using Seek, Fast Forward and
Reverse

E265045

E265044

In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.

In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in that category.

DIGITAL RADIO

Note:

HD Radio broadcasts are not

available in all markets.

510

Audio System - Vehicles With: SYNC

HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts, where
available, in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.

When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.

The multicast indicator appears in FM
mode, only, if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations, HD2 through HD7, are
only available digitally.

When HD Radio broadcasts are active, you
can access the following functions:
•

Memory presets

allow you to save an

active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.

Note:

As with any saved radio station, you

cannot access the saved station if your
vehicle is outside the station’s reception
area.

511

Audio System - Vehicles With: SYNC

HD Radio Reception and Station Troubleshooting

Potential reception issues

If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.

Reception area

If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.

When the system first receives a station, aside from HD2-
HD7 multicast stations, it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.

Station blending

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for the accuracy of all audio
streams and data fields.

512

Audio System - Vehicles With: SYNC

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